Senior relationship manager jobs

The Role

What we're looking for

What's in it for you

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We  provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week

The Deputy Fitness Centre Manager is responsible for the operational management of TeamUCLGyms, ensuring all members have an excellent user experience across all sites. They have oversight of operational procedures, ensuring best practice and adherence to health and safety standards. They will lead from the front, ensuring fitness programming, exercise classes and personal training are of an exceptional standard. We pride ourselves on our inclusivity, and our ability to cater to all experience level and this role will help create an environment that is welcoming for all our site users.

Head of Communications & Public Affairs 

Salary: Up to £62k depending on experience
Location: Remote, with regular planned travel nationwide, particularly to London and the South, plus attendance at monthly and quarterly team meetings
Hours: Full Time, 35 hours per week
Contract: Permanent

We're looking for an exceptional communications leader to join Help for Heroes as our Head of Communications & Public Affairs. This is a rare opportunity to shape how one of the UK's most recognised charities engages with the media, policymakers, supporters and the wider public, ensuring the voices of veterans and their families are heard where it matters most.

Leading our integrated communications, public affairs, policy and PR activity, you'll develop influential campaigns that continue to strengthen our reputation, support fundraising and drive meaningful change for the Armed Forces community. Working closely with senior leaders across the charity, you'll act as a trusted adviser, bringing insight into the political, media and stakeholder landscape while helping to navigate the opportunities and risks that affect our mission.

This is a high-profile leadership role for someone who combines strategic thinking with outstanding delivery, thrives on building influential relationships and wants to use their expertise to create lasting impact for those who have served our country.

Please see below for more information on what just might be your future role.

About the Role

As Head of Communications & Public Affairs, you’ll play a pivotal role in shaping how the charity is seen, heard and understood by the public, media, policymakers and supporters. Ensuring the experiences of veterans and their families remain at the heart of national conversations and decision-making.

• Developing and delivering an integrated communications, public affairs and policy strategy that advances the charity's mission and influence.
• Leading high-profile campaigns that raise awareness, support fundraising objectives and drive systemic change for the Armed Forces community.
• Building influential relationships with media, government, political stakeholders, partner organisations and sector leaders.
• Acting as a trusted adviser to senior leaders, providing strategic counsel on reputation, stakeholder engagement, public policy and emerging issues
• Leading the charity's press office, crisis communications activity, ambassador programme and external reputation management
• Developing, inspiring and coaching a high-performing team, fostering innovation, collaboration and measurable impact.

About You

Are you a strategic communications leader who knows how to turn insight into action and ambition into results?

Do you have a strong track record of leading integrated communications, public affairs, policy or campaigning activity that has built reputation, influenced decision-makers and delivered measurable impact?

Can you confidently navigate complex issues, build trusted relationships with senior stakeholders and provide clear, credible counsel?

Are you equally comfortable shaping long-term strategy, responding to fast-moving external events and spotting opportunities to raise the profile and influence of an organisation?

If you're passionate about telling powerful stories, understand the UK media and political landscape, and enjoy leading talented teams to achieve ambitious goals, we'd love to hear from you.

You'll bring significant senior-level experience across communications, public affairs or policy, alongside expertise in media relations, stakeholder engagement and reputation management.

Most importantly, you'll be motivated by the opportunity to use your skills, networks and leadership to improve outcomes for veterans and their families.

About the Team

You’ll join our ambitious Marketing, Communications and Public Affairs directorate, a team dedicated to amplifying the voices of veterans and their families and ensuring their experiences influence public understanding and decision-making.

We are a collaborative, creative, and purpose-driven team that works across the charity to tell powerful stories, build meaningful relationships and create lasting impact. Together, we’re passionate about helping the Armed Forces community get the support they deserve.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 23rd August 2026

Interview Process: Two stage process with an initial competency based interview and second round stage involving a task.

First round interviews to be held in person or via Teams 4th/7th/8th or 9th September.

Second Round in person 16th or 22nd September.

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Fundraising Executive- National Events

Location: Central Bristol or flexible with home working
Salary: £27,000 (pro-rata)
Contract: 9-month fixed-term contract from start date
**All applications must be sent with a CV and cover letter to be considered**

Join us and help make a difference

At Meningitis Research Foundation, we’re working towards a world free from meningitis. Every day, our teams support people and families affected by the disease, while driving research, awareness and global change. We are looking for a passionate and motivated National Events Executive to join our friendly and dedicated fundraising team.

About the role

We are hiring for this role to expand our capacity to deliver our National Events for a fixed period. You will support a portfolio of successful national events. You will be involved in all aspects of the event cycle from marketing and participant recruitment to supporter stewardship and race day logistics. Full training will be provided to help you succeed in this role.

Responsibilities include:

· Deliver best-in-class stewardship (across phone, email, SMS and post) to ensure supporters have the best experience with Meningitis Research Foundation

· Deliver marketing and recruitment strategies to ensure we reach our targeted number of participants for each event

· Lead on a selection of national events – plan, deliver and evaluate these with the support of your line manager

· Inspire individuals with a connection to the cause to take on events for Meningitis Research Foundation to support our vision of a world free from meningitis

About you

We are looking for someone who is enthusiastic, organised and motivated by making a difference. To be successful in this role, you will need to:

· Have excellent written and verbal communication skills, be a strong networker and be confident speaking over the telephone

· Have good organisational and administrative skills

· Be able to prioritise, juggle multiple tasks and work to deadlines

· Be an effective team player with an ability to build strong working relationships

· Be able to demonstrate our organisational values in all areas of your work

Why join us?

We offer a supportive and inclusive working environment with opportunities for development.

· 25 days annual leave + bank holidays

· 6% employer pension contribution

· Employee Assistance Programme

· Employee volunteering opportunities

· Flexible working

· Full training provided to support your success in the role

Application process

All applications must include a cover letter and up-to-date CV. Please link your skills and experience to the person specification in the job pack.

Our internal recruitment team will review your application and reach out to you if they feel you are suitable for the role to organise an interview.

Application closing date: Sunday 9th August 9pm

We advise you to submit your application early - early applications have the strongest chance of securing an interview.

Interview format: 1-stage interview

Interviews will commence the week commencing the 17th of August.

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.

Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love. 

We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.

Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).

 Please see the attached Job Profile for a full list of responsibilities 

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.

Job Description

Context:

CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.

Purpose:

The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.

Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.

Personality:

We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised. 

We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.

We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions. 

We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.

Passion:

We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.

• Reporting to: Head of Church & Client Support

• Direct Reports: Enhanced Support Leads

Responsibilities

• Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:

  • Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs

  • Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.

  • Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.

• Workload management to facilitate an effective debt service by:

  • Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.

  • Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.

• Overseeing Specialised Client Support 

  • Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations. 

  • Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.

  • Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.

  • Confidence in and experience of speaking about topics of vulnerability and safeguarding.

  • Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.

• Overseeing the grants specialists workload

  • Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.

  • Building and maintaining strong relationships with new and existing grant funders.

  • Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required. 

• Management of Key Stakeholder Connection

  • Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.

  • Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing. 

• External reporting

  • Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.

• Mitigate risk by:

  • Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.

• Foster a healthy team culture within their immediate team and across the department through 

  • Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.

  • Encouraging engagement with wider CAP life and relevant regional events.

  • Monitoring, sharing and taking action based on the available data sources 

  • Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.

• Champion the value of personal development by

  • Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting 

  • Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews 

  • Invest in their own personal development and attend relevant training within Service Delivery and across CAP

• Staff wellbeing 

  • Oversight of approvals for Service Delivery clinical supervision referrals.

  • Coordination of peer reflective practices groups with external providers.

• Strategic Direction

  • Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.

  • Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs

• Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager

Skills required

• Confident decision maker

• Excellent communication at all levels

• Ability to produce excellent results through the use of team dashboards

• Ability to lead a team in actively promoting the cultural values of CAP

• Ability to develop strengths and skills in others

• Ability to challenge poor performance

• Ability to prioritise time, tasks and attention effectively in a pressured environment

• Able to hold a good balance between detail and the ‘big picture’

• Good strategic insight and understanding of organisational aims

• Ability to collaborate across teams and departments

• High emotional intelligence and ability to understand the human factors involved in the role

• Capable of maintaining own emotional wellbeing

• Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies

Experience:

Essential

• Experience of delivering results in a service based environment

• Experience of having to work using your own initiative

• Experience of supporting vulnerable people

• Experience in a safeguarding coordination role 

• Experience of leading and managing a team of staff

Desirable

• Experience of working within Service Delivery, and CAP debt help procedures

• Experience of leading a safeguarding or vulnerable client project. 

• Experience of leading teams to meet key objectives or targets

• Mental health first aid training or similar experience

Culture

Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.

CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:

• Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'

• Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.

• Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.

• Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.

Christian Commitment

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith 

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Other Responsibilities

• Being willing to pray with each other and fully engaged with our Christ-centred culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences and team revive days.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

Educational requirements

• A levels or equivalent 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

Location: Hybrid, London (1 day per week in the office, ideally Wednesday or Thursday)
Hours: Part-time, 2-3 days per week
Contract: Temporary, until mid-December 2026
Pay: £24.75 per hour (+ holiday pay)
Start Date: ASAP (ideally w/c 17th August)

Prospectus is delighted to be supporting in the search for an experienced Senior Direct Marketing Executive to join their fundraising team on a temporary basis.

This is an exciting opportunity to play a key role in delivering a major year-end fundraising appeal. Working closely with internal stakeholders, agencies and freelancers, you'll lead direct mail activity while supporting wider multi-channel fundraising campaigns. 

Responsibilities:

• Lead the delivery of a major direct mail fundraising campaign.
• Manage campaign timelines, creative development and supplier relationships.
• Coordinate copywriters, designers, data briefs and production schedules.
• Support the planning and delivery of fundraising email campaigns.
• Monitor campaign performance and provide optimisation recommendations.
• Collaborate with fundraising, digital and data teams to deliver integrated campaigns.

Requirements:

• Strong experience delivering successful direct mail fundraising campaigns.
• Ability to hit the ground running and manage complex projects independently.
• Experience delivering email marketing campaigns and supporter communications.
• Excellent stakeholder management skills, including agencies and freelancers.
• Strong organisational skills with exceptional attention to detail.
• Knowledge of digital advertising channels would be advantageous.

CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for working with volunteers and supporting people navigating the civil and family courts, then we want to hear from you. 

We’re looking for a Service Manager to join our team on a 8-month maternity cover contract. 

The role

The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery. 

You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll pomote the service locally to ensure that our service is accessible and well used. 

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

Please note, that the start date for this role is 12th October 2026. 

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Head of Fundraising and Development role offers an exceptional opportunity to shape Woman’s Trust’s income strategy, develop new partnerships and play a central role in the organisation’s next phase of growth.

We are seeking an established income-generation leader who combines strategic and commercial judgement with a willingness to remain hands-on. The successful candidate will have a strong record of securing significant income, identifying new opportunities and building effective relationships with funders, commissioners and partners. They will also be a constructive and positive senior colleague: someone who works collaboratively, communicates clearly, takes ownership and contributes actively to the success of the wider organisation.

The role will oversee the development and implementation of the fundraising strategy and funding pipeline. Additionally, it will ensure the maintenance and growth of excellent relationships with both existing and prospective funders, including the stewardship of grants and timely reporting. Responsibilities will also include reviewing, updating, and developing service budgets, as well as overseeing or coordinating the submission of high-quality bids, funding approaches, and events.

As a member of the senior leadership team, this post will work cross-departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Trust and Statutory Fundraising Manager, Fundraising Manager and Data Impact and Insights Manager. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.

Hours: Full-time, 35 hours per week.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 31st August 2026.

First stage interviews (online): 22nd September 2026.

Second stage interviews: 28th September 2026.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Help shape the future of access to justice in North Wales.

Permanent | 3 days per week (0.6 FTE)

£45,000 pro rata (£27,000 actual salary)

Based in Llandudno Junction (minimum two days per week in the office)

North Wales Community Law is a young and ambitious charity with a simple vision: that everyone in North Wales should have access to the legal advice they need to uphold their rights, challenge injustice and improve their lives.

Since opening in 2023, we’ve established a housing legal aid service, developed strong partnerships across Wales and the UK, and built a growing reputation for high-quality, community-based legal advice.

We’re now looking for an experienced charity leader to work alongside our Board of Trustees to lead the next phase of our development.

This is a varied role combining strategic leadership, governance, fundraising, partnership development and organisational management. You’ll work with a committed team, an engaged Board and a wide range of partners to build a financially sustainable organisation that delivers lasting impact for communities across North Wales.

We’re looking for someone who:

• Has significant senior leadership experience within the charity sector
• Enjoys working closely with trustees and supporting good governance
• Has a track record of fundraising and organisational development
• Can combine strategic thinking with practical delivery
• Is passionate about social justice and access to justice.

If you’re excited by the opportunity to help shape a growing organisation and build something with lasting impact, we’d love to hear from you.

Closing date: Thursday 17 September 2026, 12noon

About the role

This is an exciting opportunity for someone who wants to contribute to our vision to make sure that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.

We are looking for an experienced charity leader to provide strategic and operational leadership to North Wales Community Law. Working closely with an ambitious Board of Trustees, you will lead the organisation through its next phase of development, ensuring financial sustainability, strong governance and high-quality legal services while building partnerships and growing our impact across North Wales.

Duties

Organisational Leadership and Governance

• Lead the organisation in line with its vision, mission and values
• Act as principal adviser to the Board of Trustees, supporting effective governance and helping trustees discharge their legal and strategic responsibilities
• Build a productive relationship with the Chair and ensure trustees receive timely, highquality information to support decision-making
• Work with the Board to develop, implement and review the organisation’s strategy
• Ensure high standards of governance, compliance & organisational assurance, including risk management & adherence to charity, company, employment & legal requirements
• Ensure effective governance systems, including delegated authority, policies and decision-making processes
• Work with external advisers, including auditors, legal advisers and compliance specialists, where appropriate
• Lead organisational planning, ensuring resources are aligned with strategic priorities

Finance and Sustainability

• Lead financial management, budgeting and long-term sustainability
• Lead income generation, fundraising, contract management and funder relationships
• Monitor organisational performance, finances and risk, reporting regularly to the Board
• Work with the Team Leader to ensure legal services meet contractual, funding and quality requirements

HR and Organisational Systems

• Lead people management, ensuring effective recruitment, performance management and staff wellbeing
• Develop and maintain effective HR policies, systems and good employment practice
• Foster a positive, inclusive and values-led organisational culture

Performance Monitoring and Reporting

• Ensure effective systems are in place to monitor organisational & service performance
• Provide clear, accurate reporting to the Board on performance, risk and impact

Community Engagement

• Lead the organisation’s community engagement and outreach strategy, ensuring services reach communities most affected by poverty, discrimination and disadvantage
• Develop strategic partnerships with community organisations, local authorities and other stakeholders to improve access to services
• Ensure community engagement supports organisational sustainability, contractual requirements and organisational objectives

External Relations and Partnerships

• Represent the organisation externally at local, regional and national level
• Develop strategic partnerships and collaborations
• Promote the organisation’s profile and influence

Person Specification

Leadership

• Significant experience in a senior leadership role within a charity or not-for-profit organisation.
• Ability to balance operational delivery with long-term strategic development.

Finance and Fundraising

• Demonstrated experience of managing budgets and financial planning
• Experience of assessing financial risk and making informed decisions
• Experience of income generation and fundraising
• Experience of managing funded contracts and funder relationships

Governance

• Significant experience of working closely with a Board of Trustees or equivalent governing body
• Experience of preparing Board papers and presenting complex information clearly
• Good understanding of charity governance, trustee responsibilities and good governance practice
• Experience of developing organisational risk management and assurance processes

People Management

• Experience of line management, performance management including ability to work effectively with specialist leads (e.g. legal, finance)
• Strong commitment to staff wellbeing and positive organisational culture
• Ability to lead inclusively and promote equality, diversity and inclusion
• Experience of developing HR policies, systems and good employment practice

External relationships

• Excellent communication and relationship-building skills
• Ability to represent the organisation credibly with external stakeholders
• Experience of partnership working and stakeholder management

Personal Commitment

• Strong commitment to social justice and the organisation’s mission
• High levels of integrity, resilience and professionalism
• Ability to work collaboratively while holding others to account

Desirable Criteria

• Experience of working in or with the not for profit legal advice sector
• Knowledge of the Legal Aid regime and publicly funded legal services
• Ability to work in Welsh (spoken and/or written)

To Apply

If you would like an informal discussion about the role this would be welcomed.

The deadline for applications is 12noon on Thursday 17th September 2026.

Please apply with your CV and a cover letter of up to two pages. You should email this. First interviews will be held online in late September. Candidates who are successful at first stage will be invited to a final in person interview.

We recognise the value of diverse perspectives in our work and encourage applications from people of all backgrounds, communities, identities and experiences, including those with
personal experience of the inequalities and injustices we seek to address.

If you require any reasonable adjustments as part of the recruitment process, please let us know by emailing.

We look forward to hearing from you.

We're looking for a Tenancy Sustainment & Community Progression Coordinator to support people as they make the transition from homelessness into accommodation. They provide practical guidance and motivational support to help people manage their tenancies and settle into a new community. The Coordinator supports housed clients to resolve problems so that repeat homelessness is prevented. They also connect people using Catching Lives’ services to community activities or groups, and enable access to employment, training, education and volunteering opportunities so that people improve their skills, confidence, social connection and well-being.

Key responsibilities

Tenancy Sustainment

• In conjunction with the Manager and Senior Project Worker, assess and prioritise the need for tenancy support on a case-by-case basis.
• Meet people in the day centre before they move into a tenancy.
• Visit clients in their homes and in community locations to provide practical and motivational support to sustain tenancies and prevent repeat homelessness.
• Share practical skills and guidance to support tenants e.g. paying bills, reporting disrepair, choosing furniture etc.
• Help people get to know their neighbourhood e.g. visiting a local café, GP etc.
• Problem-solve with individuals to overcome challenges or concerns.
• Liaise with other agencies e.g. councils, landlords, social services, housing associations, maintenance contractors to help people sustain their tenancies.
• Apply for individual grants or provide direct support through Catching Lives’ tenancy sustainment budget for specific items e.g. household starter packs.
• Keep accurate records of tenancy sustainment actions and outcomes.
• Make appropriate use of technology provided by Catching Lives e.g. alert systems for checking in and out when lone working.

Community progression

• In conjunction with colleagues, identify people who want to access community activities, education, training, employment or volunteering.
• Make plans on a case-by-case basis, led by the client.
• Develop external relationships and establish referral pathways/signposting to local partners e.g. employment, education, training, volunteering.
• Identify community groups/activities and share relevant information with clients.
• Accompany clients e.g. to open days, taster sessions, course registration.
• Keep accurate records of community progression actions and outcomes.

Who we're lookng for

Essential

• Experience of providing one-to-one support or advice to individuals e.g. in relation to housing, benefits, healthcare.
• Good practical knowledge and skills around household/tenancy management.
• Proven ability to work independently and proactively, and to use initiative.
• Experience of managing a workload with varied time-sensitive tasks.
• Experience of coordinating work with colleagues and/or external stakeholders.
• Able to communicate clearly and to remain calm under pressure.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill-health, and other challenges.
• Able to maintain professional boundaries.
• Able to handle challenging behaviour with confidence.
• Able to write and speak concisely in plain English.
• Understanding of, and commitment to, diversity, equality and inclusion.
• Clean driving licence and access to a car for use at work.

Desirable

• Knowledge of current legislation and practice relevant to tenants.
• Experience in a related service e.g. advice, housing and homelessness, employment, community.
• Understanding how to work in a trauma-informed way.
• Experience of following Safeguarding processes with people at risk.
• Fluency in additional languages.
• Lived experience of homelessness and/or experience of using services such as mental health, substance use, criminal justice.

Working at Catching Lives

Catching Lives is a community charity, currently staffed by a team of 10. We’re in the process of expanding with current recruitment, so that we can introduce community-based support alongside strengthening our core day centre offer.

The successful candidate will complete a structured induction that includes shadowing colleagues and visiting local services. Staff typically attend weekly team meetings on Wednesday afternoons, as well as having regular 1-1s with their line manager, and there is confidential access to an employee assistance scheme. The day centre offers free tea and coffee throughout the working day. As well as core training for new starters, there are ongoing training and development opportunities.

The job is open to anyone with the experience and skills listed in the Essential section of the Person Specification below. The post is subject to DBS and reference checks, but please note that our policy does not automatically exclude people with past offences.

We particularly encourage applications from people whose identities are currently under-represented in our team including men, Black and Asian people, LGBTQ+ people and people with lived experience of homelessness.

We are seeking an experienced and technically strong finance professional to lead our Financial Accounting and transaction processing functions. This is a senior role within the Finance / Resources directorate, reporting to the Director of Resources and playing a key part in ensuring the accuracy, integrity and effectiveness of the College’s financial accounting arrangements.

The postholder will be responsible for the overall management and performance of the financial accounting and transaction processing teams, supporting statutory reporting, technical accounting, treasury management, tax compliance, financial systems development and effective financial control across the group. The role covers the accounting arrangements for the College, its subsidiary and the Malaysian company, with responsibility for maintaining high-quality accounting records and supporting informed decision-making by senior leaders and the Trustee Board.

About the role

You will lead the preparation of annual financial statements for the group and single entity, ensure timely submission of regulatory returns, and provide expert advice on technical accounting matters including FRS 102, Charity SORP, OSCR requirements, VAT and other tax matters. You will also oversee key reconciliations, maintain effective financial controls, manage treasury arrangements and banking relationships, and support the development of financial systems and procedures.

As a senior member of the finance team, you will work closely with the Head of Financial Reporting and Analysis, senior leaders, committee chairs, external auditors, consultants and colleagues across the organisation. You will also lead, motivate and develop a team of

6 colleagues, ensuring strong performance, effective processes and continuous improvement.

Key responsibilities

• Lead the production of annual financial statements and associated notes for the group and single entity.
• Oversee statutory and regulatory returns, including OSCR, Companies House, HMRC and other relevant submissions.
• Provide technical accounting advice and ensure compliance with FRS 102, Charity SORP and relevant regulatory requirements.
• Manage control account reconciliations, ledger integrity and financial accounting processes across the organisation.
• Lead treasury management, banking relationships, investment broker liaison and online banking controls.
• Ensure effective VAT, corporation tax and other tax compliance, maximising tax recovery where appropriate.
• Develop and maintain financial accounting policies, procedures, systems and controls.
• Lead, manage and develop the financial accounting and transaction processing teams.
• Contribute to cross-functional projects and deputise for the Director of Resources as required.

About you

You will be a qualified accountant with a recognised professional accountancy qualification, such as ICAEW, ICAS, ICAI, ACCA or CIMA, and significant experience in financial accounting. You will bring strong technical knowledge, ideally gained within an FRS 102 or similar environment, together with the ability to interpret complex financial requirements and translate them into practical solutions.

You will have excellent analytical, organisational and communication skills, with the confidence to advise senior finance and non-finance colleagues, present complex information clearly, and manage competing priorities. Experience of staff management, team development, financial systems, advanced Excel and working with external auditors or advisers will be important. Knowledge of Charity SORP, fixed asset accounting under FRS 102, or experience in charity or public sector would be advantageous.

Why join us?

This is an opportunity to take on a high-impact finance leadership role within a complex and respected organisation, supporting financial stewardship, strong governance and informed strategic decision-making. You will work with senior stakeholders across the group and help shape robust, efficient and continuously improving financial accounting services.

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

HR/People Officer 
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 2nd September 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Reports to: Director of Programmes

Hours: Full time with flexible hours. Core hours are 10am to 4pm

Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote

working

Salary: £44,748 p.a.

Contract: 12-month maternity contract

Benefits:

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home

• A highly competitive pension (up to 11% employer contribution for 5% employee contribution)

• Private health insurance, eye tests and medical checks

• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)

• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme

• Income protection insurance and life assurance

• Cycle to work scheme, season ticket loan and gym membership loan

• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people in 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize – child-led solutions to complex global issues

• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are seeking a visionary educational content writer and high-impact Senior Lead to maintain the quality of our world-class educational programmes. This is a unique role for a creative thinker with a deep pedagogical background and a relentless passion for bringing global current affairs to the heart of the classroom. Working in collaboration with our programmes team, and leveraging the journalistic excellence of The Economist Group, you will define the standard for global news education.

In this fixed-term role, you won't just create lessons; you will engineer innovative, nuanced, discussion-based frameworks that challenge children to master complex global topics and build essential critical-thinking and communication skills. As a Senior Lead, you will drive the development of our Headlines programme, aligned with our ambitious strategic goals, bringing flair and originality to our globally-relevant resources.

RESPONSIBILITIES

Design world-class classroom resources

• Research, pitch and execute sophisticated lesson plans that distill the world's biggest issues into diverse, nuanced and rich learning experiences

• Set the benchmark for quality by writing, editing and proofreading high-impact teaching resources

• Collaborate with our Graphic Designer to ensure our content is as visually compelling as it is intellectually rigorous

• Apply our house style, pedagogical approach and editorial voice consistently across all content

Programme leadership and innovation

• Proactively analyse shifts in global curricula and educational trends to ensure our products remain the market leader

• Craft high-level website copy and teacher-facing materials that articulate the unique value of our programmes

• Conduct school visits to observe, evaluate and occasionally model the delivery of Topical Talk lessons

• Partner with the Director of Programmes to implement rigorous monitoring and evaluation frameworks which track and scale programme success

Workshop delivery

• End-to-end execution of student workshops and events, from the idea-generation stage to writing, proofreading, delivery and evaluation

• Deliver expert-led training that empowers teachers to maximise the impact of our resources

Strategic relationship management

• Work at the highest level with The Economist’s journalists to translate complex global issues into engaging educational content

• Identify and interview world-leading topic experts to enrich our work with unique insights

• Manage complex timelines and stakeholder expectations with precision to ensure all milestones are met

This role will involve some travel. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).

SKILLS AND BEHAVIOURS

Whether you are a top-performing teacher, a seasoned journalist, or a leader in the content-writing sector, you possess the following:

• A passion for the news and global current affairs

• An unwavering commitment to empowering the next generation through a deep understanding of the news

• A track record of creative "outside-the-box" lesson design that develops critical thinking and oracy

• The ability to quickly break down, not dumb down, complex current issues to make them accessible to children, whilst commanding the respect of subject-matter experts

• The power to quickly engage a classroom of new students and bring your lessons to life

• The expertise to approach complex topics with balance and political neutrality – you are able to share a variety of views to enrich learning

• A self-starting mindset. You operate independently to maintain a relentless standard of excellence

• Exceptional attention to detail combined with superior project and time-management skills

• A collaborative nature. You thrive in a team-based environment to achieve collective goals

EXPERIENCE

You have…

• Qualified Teacher Status (or equivalent): at least two years of high-impact experience teaching 10-18-year olds backed by up-to-date knowledge of educational research and developments

• Experience in journalism, international relations, politics, or proven success in using current affairs as stimuli for classroom engagement

• A portfolio of inspiring, high-quality classroom resources developed both independently and through collaboration

• Demonstrated experience in designing, testing and scaling initiatives with measurable impact

You might have…

• Proficiency in creating and editing video or digital content

• Experience in educational content creation within diverse environments outside the traditional classroom

We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.