Senior supporter care officer jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We are the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement in the occupied Palestinian territory and Lebanon.
About the role
We're looking for a Senior Supporter Acquisition Officer to help lead MAP's supporter recruitment programme at a pivotal moment for our work. You'll take the lead on multi-channel acquisition campaigns spanning DRTV, inserts, press advertising and new product development — recruiting new cash, regular and Zakat givers to MAP — and play a central role in our integrated campaigns during Ramadan and winter.
This is a role with real scope: you'll shape the strategic direction of our Individual Giving acquisition programme, lead the development of new regular giving products such as value exchange and lead generation, and build the processes that let our team deliver ambitious, high-impact campaigns.
If you're a direct marketing or acquisition specialist who wants your skills to translate directly into lifesaving healthcare for Palestinians, this is your chance.
As you will have seen from the role profile, this post requires a minimum of two days per week in our London office.
MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely
About you
What you'll do
- Lead the delivery of regular giving and cash acquisition campaigns across DRTV, inserts, press and other channels, from briefing through to review
- Develop acquisition journeys for regular givers in collaboration with the supporter retention team
- Play a central role in high-profile integrated campaigns during Ramadan and winter
- Help shape the strategic direction and annual plan for MAP's Individual Giving acquisition programme
- Lead the development of new regular giving products, including value exchange and lead generation
- Build and run testing plans to identify and scale what works
- Improve internal and agency processes, including content sourcing and sign-off pipelines
- Manage day-to-day relationships with media, print, fulfilment, telemarketing and creative agencies
- Support budgeting, forecasting and performance reporting
What we're looking for
- Proven experience managing Individual Giving campaigns, with a track record of meeting and exceeding targets across channels such as print, TV, telemarketing and/or digital
- Strong project management skills, with confidence managing complex campaigns end-to-end
- A strong eye for creative and storytelling, with an understanding of dignified, response-driving creative
- Strong analytical skills — ability to turn data from multiple sources into clear, actionable reporting
- Demonstrable experience influencing and managing stakeholders, internally and externally
- A good understanding of GDPR and the Fundraising Code of Practice
- Experience in a charity, humanitarian or campaigning environment is a plus, but not essential
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV before the deadline of 12:00 noon GMT on 11th August 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
Job Title: Chief Operating Officer (with CFO responsibilities)
Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026
About HCPT
HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.
Role Overview
The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners. As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.
The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.
The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.
Key Responsibilities
Strategic & Operational Leadership
- Work closely with the CEO to implement HCPT’s strategic plan and vision.
- Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
- Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
- Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
- Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
- Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
- Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
- Support CEO in quality management and articulation of impact for all stakeholder groups.
- Deputise for the CEO as required.
Finance & Business Support Function Management
- Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation.
- Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights.
- Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling.
- Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation.
- Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations.
- Lead the organisation’s annual audit process and act as the primary finance liaison with auditors.
- Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes.
- Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board.
- Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting.
- Oversee financial governance and reporting alignment across UK and French operations.
- Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.
Performance Management & Growth
- Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
- Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
- Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.
Governance & Compliance
- Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
- Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
- Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
- Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.
People & Volunteer Management
- Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
- Oversee HR policies, recruitment, training, and wellbeing.
- Promote diversity, equity, and inclusion across all operations.
Systems & Infrastructure
- Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
- Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
- Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.
Person Specification
Essential
- Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
- Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
- Strong experience of developing and delivering improvement methodology in change management programmes.
- Strong understanding of UK charity governance, safeguarding, and financial management.
- The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
- Excellent leadership, communication, and interpersonal skills.
- An understanding of HCPT’s spirituality, mission and values.
Desirable
- Experience working with Lourdes pilgrimages or Catholic diocesan structures.
- Familiarity with medical or care provision in a group travel context.
- Experience working in cross-cultural environments.
N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.
What We Offer
- A meaningful leadership role in a mission-driven charity
- Flexible working arrangements and generous annual leave
- Up to 5% employer pension contributions, based on employee contributions
- Group life cover and healthcare benefits
- Opportunities for spiritual and professional development
- The chance to make a lasting impact on the lives of children and adults with additional needs
HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation
Please send your CV and a covering letter (max 2 pages) outlining your suitability for the role to Tricia Macfarlane, HCPT’s Chief Executive, via the Charity Jobs website by 21st August 2026.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.
Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.
Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.
This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.
As Senior Communications Manager you will:
- Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
- Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
- Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
- Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
- Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
- Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence
About you
This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.
Essential skills and experience:
- Experience developing and/or implementing social media strategy within a charity or NGO settings
- Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
- Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
- Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
- Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
- Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
- A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
- An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
- Strong content creation and visual design skills, including experience using Canva or similar design tools
Desirable:
- Experience in the humanitarian or international development sector
- Experience working with photographers, videographers or content creators in international or complex operating environments
- Experience of influencer engagement, partnership development or community-building campaigns
- Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.
Please note that we will only be able to reply to suitable applicants.
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to b
Please note that we will only be able to reply to suitable applicants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We are the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement in the occupied Palestinian territory and Lebanon.
About the role
We're looking for a Senior Digital Performance Marketing Officer to help drive forward MAP's digital fundraising programme at a pivotal moment for our work. You'll lead on the delivery of complex, multi-channel paid acquisition campaigns — recruiting new cash and regular givers through Meta, Google Ads, programmatic display and beyond — while shaping the strategy, testing plans and attribution models that make our digital fundraising smarter and more effective.
This is a role with real scope: you'll manage campaigns end-to-end, drive conversion rate optimisation across our key digital products, and build the processes and content pipelines that let a small but ambitious team punch above its weight.
If you're a performance marketer who wants your skills to translate directly into lifesaving healthcare for Palestinians, this is your chance.
As you will have seen from the role profile, this post requires a minimum of two days per week in our London office.
MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.
About you
What you'll do
- Lead the delivery of MAP's paid digital fundraising programme, from campaign briefing through to optimisation and review
- Develop and oversee our Conversion Rate Optimisation (CRO) roadmap
- Support on the development of our paid digital strategy, attribution models and reporting
- Build and run testing plans to identify and scale what works
- Improve internal and agency processes, including content sourcing and sign-off pipelines
- Manage relationships with external creative and media agencies
- Support budgeting, forecasting and compliant conversion tracking
What we're looking for
- Proven experience managing paid digital performance marketing campaigns across channels including Meta Ads, Google Ads and programmatic display
- A strong eye for creative and storytelling, and an understanding of how paid and owned channels work together
- Confidence managing multiple complex campaigns and competing priorities
- Strong analytical skills — able to turn data from multiple sources into clear, actionable reporting
- Demonstrable experience influencing and managing stakeholders, internally and externally
- A good understanding of GDPR and the Fundraising Code of Practice
- Desired experience working on regular giving recruitment campaigns across digital and direct marketing channels.
- Experience in a charity, humanitarian or campaigning environment is a plus, but not essential
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV before the deadline of 12:00 noon GMT on 11th August 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
The Senior Programme Manager will be responsible for managing FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.
Please see the attached Recruitment Pack for additional information about LLST and the role.
The client requests no contact from agencies or media sales.
The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 9-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions.
· Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
· Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule.
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability.
· Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams.
· Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Continuous Improvement & Ways of Working
· Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards.
· Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
· Identify opportunities to improve campaign workflows, automation and operational efficiency.
Knowledge, Skills and Experience:
· Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment.
· Strong experience building, testing, quality assuring and deploying customer communications.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with stakeholders to plan and deliver campaigns from brief to execution.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About the Role
We are seeking a highly organised and proactive Executive Assistant to provide confidential, high-quality support to the President and Chief Executive Officer (CEO). This is a key role that enables senior leaders to focus on delivering the organisation's strategic priorities while ensuring the smooth running of their day-to-day activities.
In this role, you will:
- Manage complex diaries, schedules, meetings, travel arrangements, and competing priorities.
- Coordinate communications and correspondence, acting as a key point of contact for internal and external stakeholders.
- Prepare meeting papers, briefings, and other documentation, ensuring actions are tracked and followed up.
- Build effective working relationships with senior leaders, members, and external partners.
- Provide secretariat and administrative support to leadership meetings, projects, and governance activities.
- Identify opportunities to improve processes and contribute to an efficient, professional, and inclusive working environment.
About You
You will be an experienced Executive Assistant, Personal Assistant, or Administrator with a proven ability to deliver high-quality support in a busy and fast-paced environment. You must be organised, adaptable, and able to manage a varied workload while maintaining excellent attention to detail.
You will bring:
- Experience supporting senior leaders and managing multiple priorities simultaneously.
- Strong organisational, planning, and time-management skills.
- Excellent written and verbal communication skills, with the confidence to engage with a wide range of stakeholders.
- The ability to handle sensitive and confidential information with discretion and professionalism.
- A proactive, solution-focused approach and a commitment to continuous improvement.
- Strong Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and Teams, with the ability to learn new systems quickly.
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 9th of August. Please note that the closing date is subject to change, depending on the success of the recruitment process.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
Interviews for successful candidates will be held on Thursday, 20th of August in London.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
If you have any questions or would like more information about this opportunity, please contact the Royal College of Anaesthetists.
Applicants must reside and have the right to work in the UK. No agencies please.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Research and Policy Officer
Job Description
About DigitalCare Hub
Digital technology helps care services spend more time caring. It helps the people we support keep control of their lives, and of their care. Over the last few years, the need for information to be shared securely and efficiently between health and care services has become even moreapparent. But this introduces new risks – for example how information is kept safe and secure, and what happens if a digital system fails.
This is a shared role across DigitalCare HubandtheBetter Security, Better Careprogramme which wemanage.
Digital Care Hubis runwithsocialcare,for social care.The Digital Care Hub provides free information,guidanceand support to enable adult social care providers to make the most of digital technology – and to do it safely.
We are an independent, not-for profit, Community Interest Company, guided by care providers, so we understand the needs and challenges facing the diverse range of organisations in our sector.
Better Security, BetterCareis a support programme– funded by the Department of Health and Social Care and managed by Digital Care Hub -to help adult social care providers to store and share information safelyby using the Data Security and Protection Toolkit (DSPT). The DSPT is a free, online self-assessment for health and care providers to evaluate and improve their data and cyber security.
The programme is delivered by acentral team and our local support organisations across the country. Most of these support organisations arelocal care provider trade associations. We also work closely with colleagues from the NHS, ADASS, DHSC and local councils.
About you and the role
We're looking for an inquisitive, analytical and collaborativeResearch and Policy Officerto join our growing team.
You'll play a key role in helping Digital Care Hub become the leading source of evidence, insight and practical guidance on digital transformation, data, AI and cybersecurity in adult social care.
Working across our national programmes, you'll design and deliver research projects, analyse policy developments, engage with providers and partners, and translate complex issues into clear, practical resources that help the sector improve. You'll contribute to consultation responses, produce reports and briefings, support national events and webinars, and help us demonstrate the impact of our work.
This is a varied role that combines research, policy development, stakeholder engagement and programme delivery. No two weeks will look the same—you could be facilitating a roundtable with care providers, analysing survey data, drafting a briefing for government, interviewing providers for a case study or helping develop new guidance on AI in social care.
You'll work closely with colleagues across Digital Care Hub and our national partners, taking an entrepreneurial approach to identifying emerging issues, generating insight and turning evidence into action. You'll report directly to the Chief Executive Officer and will have the opportunity to shape the development of our research and policy function as the organisation continues to grow.
Key Responsibilities
Research and Insight
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Design and deliver research projects.
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Develop surveys and analyse data.
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Conduct interviews and focus groups.
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Facilitate provider roundtables.
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Review policy and academic literature.
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Produce evidence summaries.
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Identify emerging issues across digital health and adult social care.
Policy Development
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Draft policy papers and consultation responses.
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Translate research into practical recommendations.
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Produce briefings for government, boards and senior leaders.
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Track developments across DHSC, NHS England, CQC and ICO.
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Support Digital Care Hub policy positions.
Programme Delivery
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Support grant funded programmes.
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Develop guidance and resources.
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Produce webinar materials and case studies.
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Coordinate advisory groups.
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Support monitoring and evaluation.
Stakeholder Engagement
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Build relationships with providers and representative bodies.
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Collaborate with universities, government and sector partners.
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Engage technology suppliers where appropriate.
Communications
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Write reports, briefings and newsletters.
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Draft articles and presentations.
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Support thought leadership.
Monitoring and Evaluation
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Develop outcome measures.
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Analyse programme impact.
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Produce evaluation reports.
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Identify lessons learned.
Person Specification
Essential
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Degree or equivalent experience.
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Experience designing research projects.
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Strong qualitative and quantitative research skills.
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Excellent written communication.
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Ability to explain complex subjects clearly.
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Excellent organisational skills.
Desirable
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Charity experience.
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Knowledge of digital transformation.
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Understanding of AI and cybersecurity.
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Experience evaluating programmes.
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Experience working with government.
Main terms and conditions
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£36,000 per annum including pension.
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Full timefixed term12 month fixed term contract
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Homebased,withsometravelacross England
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28 days annual leave plus Bank holidays
The Digital Care Hub provides free information, guidance and support to enable adult social care providers to make the most of digital technology
The client requests no contact from agencies or media sales.
The development officer supports World Physiotherapy’s global development programmes and initiatives, working closely with the development programme manager and senior development officer. The role contributes to projects that strengthen the physiotherapy profession worldwide through programme development, donor engagement, grant support, project administration, stakeholder communications, and the coordination of meetings and events.
This is an excellent opportunity for a highly organised and proactive individual interested in global health and international development. The postholder will work with a diverse range of partners, including member organisations, donors, consultants, academic institutions, and international agencies, helping to advance projects that improve physiotherapy education, practice, and professional development around the world.
Duties and key responsibilities
The development officer will:
- Support the development and delivery of programmes that strengthen physiotherapy globally.
- Provide administrative and operational support to the development programme manager and senior development officer across a range of development initiatives.
- Assist in the identification, design, and development of new programmes and projects that support the establishment and growth of the physiotherapy profession.
- Monitor and track funding, partnership, and development opportunities relevant to World Physiotherapy’s strategic priorities.
- Support donor engagement activities and contribute to the cultivation and maintenance of donor relationships.
- Assist with the preparation of grant proposals, concept notes, reports, and other fundraising materials.
- Support the coordination, administration, and monitoring of existing development projects and programmes.
- Maintain accurate project documentation, records, and databases, ensuring compliance with organisational requirements.
- Coordinate meetings, webinars, workshops, and other activities related to membership and development programmes and partnerships.
- Manage membership and development-related enquiries and assist with follow-up communications with stakeholders and partners.
- Build and maintain positive working relationships with internal and external stakeholders, including member organisations, partners, funders, and consultants.
- Contribute to the preparation of project updates, communications, presentations, and reports as required.
- Undertake other duties commensurate with the role and level of responsibility.
Education and qualifications
- Bachelor’s degree in physiotherapy, international development, global or public health, or related field
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Experience within the health, education, regulatory, international development sector highly regarded.
- Strong communication and interpersonal skills.
- Excellent planning and organisational skills with the ability to manage multiple priorities.
- Experience coordinating projects and supporting committees or governance processes.
- Experience in fundraising and/or writing grant proposals.
- Ability to work independently within a hybrid environment.
- Confidence engaging with senior stakeholders.
- Experience in Microsoft suite/excel.
Desirable
- Knowledge of the physiotherapy profession and the role of professional associations in advancing healthcare and rehabilitation.
- Experience working with international professional associations, non-governmental organisations, or health-related organisations.
- Experience engaging and collaborating with stakeholders from diverse cultural and geographic backgrounds.
- Understanding of global health, rehabilitation, or international development programmes.
- Strong interpersonal and relationship-building skills.
- Proficiency in Spanish or French (highly desirable) or another language in addition to English.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution-oriented mindset.
Impact of the role
The development officer will support programmes and partnerships that strengthen the physiotherapy profession globally. Through assisting with programme development, fundraising, stakeholder engagement, and project coordination, the postholder will help World Physiotherapy deliver initiatives that build workforce capacity, support member organisations, and improve access to high-quality rehabilitation services worldwide.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects. We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing the experience of our supporters. Working closely with the Deputy Chief Executive and colleagues across the Charity, you will lead the development of a supporter-centred approach, ensuring supporter insight, feedback and needs are at the heart of planning, communications and engagement activity.
This is an exciting opportunity for someone who is passionate about understanding audiences and driving continuous improvement. As the Charity’s champion for supporter experience, you will use insight and feedback to shape campaigns, strengthen supporter journeys and build lasting relationships. By bringing the voice of the supporter into decision making and fostering collaboration across teams, you will help deliver meaningful experiences that inspire long-term engagement and maximise support for the Charity’s mission.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you. We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged. Interviews will be held on Monday 10th August 2026.
The client requests no contact from agencies or media sales.
Help tell the stories that bring joy to seriously ill children.
Rays of Sunshine is looking for a creative, sensitive and confident Senior Communications Officer to help bring our work to life through powerful storytelling, media engagement and compelling content.
This is an exciting opportunity to join us as we launch our new five-year strategy, refreshed brand and new website. You’ll play a key role in helping us share the stories of seriously ill children, young people and their families, raising awareness of our work and inspiring more people to support Rays of Sunshine.
As our Senior Communications Officer, you’ll act as our story development lead, working directly with children, young people and families to sensitively capture the moments that demonstrate the impact of our work. You’ll develop case studies, coordinate photography and filming, create content for social media, website, press and email marketing, and help ensure our storytelling is handled with care, consent and integrity.
You’ll also support PR and media activity, build relationships with journalists, identify media opportunities, draft press releases and case studies, and help coordinate activity involving families, colleagues, ambassadors, celebrities and high-profile supporters.
Alongside this, you’ll support our Wish Ambassador programme, celebrity and influencer engagement, digital communications, social media, website content and wider communications campaigns. This is a varied, hands-on role in a small and ambitious team, with the opportunity to make a real and lasting impact.
We’re looking for someone with excellent writing and storytelling skills, strong editorial judgement and the ability to build trusted relationships with families, journalists, ambassadors, celebrities and colleagues. You’ll be warm, organised, proactive and passionate about putting children’s voices at the heart of communications.
Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Sheldrick Wildlife Trust
For over 50 years, the Sheldrick Wildlife Trust has been at the forefront of wildlife conservation in Kenya. Founded on the extraordinary work of Dame Daphne Sheldrick, we are best known for our orphaned elephant rescue and rehabilitation programme – the most successful of its kind in the world. Our work has grown to encompass anti-poaching, habitat protection, community conservation and long-term field programmes across East Africa.
We have a global community of passionate supporters, a powerful brand, and a cause that genuinely moves people. Our UK charity facilitates the global elephant adoption programme, leads on UK fundraising, and connects supporters everywhere with the animals and landscapes they love.
The Opportunity
This is a new and significant appointment for SWT UK. We are looking for a Director of Development to develop and lead our UK fundraising strategy – taking ownership of income generation across all streams, donor communications and supporter stewardship, and managing a team of three talented fundraising professionals.
Our individual supporter base is large globally – growing in UK – loyal and deeply engaged: many give through our elephant adoption programme, which connects them directly with named animals in our care. We are now ready to build on this engaged supporter base and develop it into a structured individual giving programme – with mid-level giving pathways, major donor cultivation, systematic stewardship and deeper philanthropic relationships. That is the central challenge and opportunity of this role.
We also have active corporate and trust relationships, a legacy programme in development, and real potential to grow income from European and international funders. The Director of Development will take ownership of all of this – hands on and strategic in equal measure.
What You Will Do
- Develop and implement a new UK fundraising strategy, establishing clear priorities, income targets and programmes that will drive growth through to 2030 and beyond
- Develop and implement a UK individual giving programme – building on our adoption base to create structured giving journeys, mid-level and major donor cultivation, and meaningful stewardship
- Manage the UK fundraising budget, set and monitor income targets across all streams, and report regularly to the Executive Director on performance and ROI
- Take day-to-day ownership of corporate and trust relationships, writing reports, proposals and partner communications
- Build a major donor programme from the ground up, identifying and cultivating high-value individual prospects
- Develop legacy marketing activity, working alongside our existing legacy administrator and Freewill partnership
- Manage and inspire a team of three: Communications and Fundraising Manager, Retail Manager and Supporter Care Officer, and Fundraising Support Officer
- Oversee the donor database (Donorfy), ensuring data quality and insight-driven decision making
- Explore opportunities to grow income from European and international donors
- Contribute to the global income picture, including through improved donor stewardship and deeper supporter engagement
- Support the growth of SWT's profile and visibility in the UK through press opportunities, social media, and other channels.
About You
We are looking for a fundraiser who loves the craft – someone who is energised by building relationships, writing a compelling proposal, developing a giving programme from scratch, and ensuring every supporter feels genuinely valued. This is a hands-on role as much as a leadership one, and the right person will be comfortable doing both.
- Proven track record in fundraising, with demonstrable success securing income from individuals, trusts or corporates – including five-figure gifts and above
- Experience developing individual giving programmes, including mid-level or major donor cultivation
- A hands-on practitioner – comfortable writing proposals, reports and donor communications yourself
- Experience managing a small fundraising team with warmth, clarity and accountability
- Strong relationship management and stewardship skills
- Experience working with a donor CRM and using data to inform fundraising decisions
- Comfortable in a building role – excited by developing programmes that don't yet exist
- Experience managing fundraising budgets and producing income forecasts and performance reports.
- Genuine passion for wildlife conservation – this role is for someone who cares about the cause
- Committed to in-person working – we believe day-to-day presence and collaboration produces better outcomes for our donors and our team, and ask for a minimum of three days per week at our Billingshurst office
Why Join Us
- A mission that genuinely matters – 50 years of life-changing conservation work and a cause that moves people around the world
- A large, loyal and warm supporter base with significant untapped potential
- Real scope to build something – this is a new role with genuine influence from day one
- A small, close-knit team with shared purpose and a genuine commitment to each other's wellbeing
- Direct line to the Executive Director and member of senior leadership team
- 25 days annual leave plus bank holidays (33 days total)
- Salary exchange pension with 5% employer contribution
- Salary of £55,000 – £60,000 depending on experience
How to Apply
Please submit your CV and a covering letter of no more than two pages – telling us why you are interested in this role and how your experience meets the person specification – by 16th August 2026.
We will be reviewing applications on a rolling basis and may appoint before the closing date, so early application is encouraged.
All applicants must have the right to work in the United Kingdom. We are unable to sponsor visa applications for this role.
Applications must include a covering letter of no more than two pages explaining why you are interested in this role and how your experience meets the person specification. Applications submitted without a covering letter will not be considered.
To protect and preserve wildlife and habitats in Kenya


The client requests no contact from agencies or media sales.
£38,240.28 pro rata + Excellent Benefits
30–37 hours per week
Hybrid / Nottingham NG2 2JD
Help us shape the future of care and support for older people.
We are looking for a highly capable and ambitious Director of Care and Support to lead the next stage of development for our care services.
This is a senior leadership role, with responsibility for our Day Care and Home Support services, as well as our Home Care services, which are in development. The postholder will act as the CQC Registered Manager for our regulated care activity, ensuring that our services are safe, high quality, person-centred, compliant and ready to grow.
This is an exciting opportunity for someone who combines strong care leadership with commercial awareness, operational grip and a genuine commitment to improving later life. You will help us build services that families trust, staff are proud to deliver, and older people experience as compassionate, reliable and life-enhancing.
About the role
As Director of Care and Support, you will provide strategic and operational leadership across a varied portfolio of services. You will be responsible for quality, compliance, people, performance, budgets and service development.
You will lead managers and staff to deliver excellent services, while also developing our care offer so that it is sustainable, responsive to local need and aligned with our charitable purpose.
You will ensure that our regulated service meets CQC requirements and that strong systems are in place for safeguarding, quality assurance, risk management, care planning, supervision, training, audit and continuous improvement.
This is a role for someone who can think strategically, act decisively and stay close enough to operational detail to know whether services are genuinely working well for the people who use them.
What we are looking for
We are looking for someone to help us create and launch something new – someone with significant experience in adult social care, community services, home care, or a closely related field. You will understand what good care looks like and have the leadership skills to make it happen consistently.
You will bring strong knowledge and experience of CQC-regulated services, safeguarding, quality assurance and person-centred care. You will also have experience of managing people, budgets, performance and change.
Just as importantly, you will be warm, professional, resilient and values led. You will be able to build trust with staff, families, partners, commissioners, trustees and regulators, while holding high standards and addressing issues when needed.
Why join us?
This is a chance to make a real difference at an important point in our development. We have clear ambitions for our care and support services, and we are looking for a leader who can help us turn those ambitions into high-quality, sustainable services for older people and their families.
You will join an organisation with a strong local reputation, a clear charitable purpose and a commitment to doing the right thing for the people we support. We're small but have big ambitions!
As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package which includes 24 days' annual leave (pro rata) plus public holidays, flexible working, and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.
For full details and to download an application pack, please visit our website via the apply button.
Closing date: 10.00am on Monday, 3rd August 2026.
We are committed to equality, diversity and inclusion and welcome applications from people of all backgrounds.
Registered Charity Number: 1067881
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Philanthropy Officer
Reporting to: Philanthropy Manager
Purpose of the Role
The role of the Philanthropy Officer is to manage the gift administration and stewardship of supporters, lead on the stewardship of regular and individual givers, and support the Philanthropy Manager to grow the Individual Giving income stream for Chance to Shine.
This includes responsibility for the coordination of individual giving campaigns, management of the administration of legacy gifts, and wider regular giving campaigns and appeals.
Key responsibilities
Supporter Care
- Ensure all donations are efficiently and accurately recorded and acknowledged in a timely fashion.
- Process all individual giving bank donations including website/third-party fundraising/gift-collection platforms and ensure they are efficiently and accurately entered onto our Raisers Edge database and processed (cash, cheques, credit cards, Direct Debits and vouchers) daily.
- Maintain accurate electronic supporter records including donations, personal details, Gift Aid declarations, communication preferences and any other data relating to their support.
- Write and update template thank you letters.
- Respond to donor enquiries and provide personalised information as and when requested.
- Work with the Philanthropy Manager and the Communications and Marketing team to develop the supporter care strategy, proactively identifying and implementing new ways of improving supporter care.
Supporter Cultivation
- Coordinate appeals and campaigns to help upgrade supporters and bring in new donors.
- Regularly identify lapsed committed supporters with a view to reengaging them via fundraising cultivation.
- Produce copy for fundraising materials alongside the Communications and Marketing team and organise the distribution of these materials to supporters in a coordinated manner.
- Support the Philanthropy Manager on the organisation and execution of project visits for supporters including attending visits where needed.
- Support the Philanthropy Manager and Director of Fundraising with funding proposals and reports as needed.
- Support the Philanthropy Manager and Director of Fundraising when preparing for meetings and calls with current and prospective new supporters.
Legacy gifts
- Lead on communications with legacy and in-memory supporters to ensure that this is sensitively managed and reflects the values of Chance to Shine.
- Monitor and maintain legacy gifts on the database and support with the administration of legacies for the organisation.
Compliance and Data Protection
- Support on data protection compliance for the fundraising team working with the Director of Finance and Resources and Fundraising team as appropriate.
- Ensure all fundraising processes comply with data protection regulations, (including Data Protection Act 2018 and GDPR) the Code of Fundraising Practice and any other regulatory bodies.
- Lead on updating supporters’ consent and preferences to comply with fundraising regulations and best practice.
General Support
- Manage fundraising income administration, including donation processing and income reconciliation with Finance Team.
- Lead on organisational Gift Aid, including Gift Aid promotion and submitting claims.
- Undertake other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.
- Work occasional evenings or weekends to support fundraising events (for which time off in lieu will be given)
Skills & Experience
Essential:
- Strong organisational skills with the ability to manage
- competing priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Experience delivering high-quality supporter or customer service.
- Good knowledge and experience using CRM systems, ideally Raiser's Edge.
- Strong administrative skills and attention to detail.
- Good IT skills, including Microsoft Excel and Word.
Desirable:
- Experience of charity fundraising.
- Key relationships
- Chief Executive
- External stakeholders and supporters of Chance to Shine
- CTS senior management team
- Fundraising team
- Finance & Resources team
- Operations team
- Communications & Marketing team
- Impact & Evaluation team
London-based contract. Currently, work from the central London office is on average about 2 days per week. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.
Inspiring young people through cricket
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for someone who is passionate about creating unforgettable experiences, building meaningful relationships and inspiring communities to fundraise for a great cause.
This is a fast-paced, hands-on role where you can really see your ideas coming to life. If you want to join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 we would love to hear from you!
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Role
As our Senior Community and Events Officer, you will play a pivotal role in growing and developing Kidney Care UK's community fundraising programme, helping supporters across the UK raise vital funds to support people affected by kidney disease.
You will lead on developing and expanding our community fundraising income through supporter-led fundraising, local groups, community organisations, schools, clubs and community partnerships. Alongside this, you'll manage a portfolio of exciting challenge and special events, including the Manchester Marathon, Great North Run, our Treks and Adrenaline programme, and other fundraising opportunities that engage supporters and inspire lasting connections with the charity.
This is an exciting opportunity for someone who loves relationship fundraising, enjoys identifying new opportunities for growth, and is motivated by delivering exceptional supporter experiences that maximise income and long-term engagement.
You'll also mentor and guide our Fundraising Assistant, helping to develop a high-performing team and contributing to our ambitious fundraising strategy.
Key Responsibilities
- Lead the development and growth of Kidney Care UK's community fundraising programme, increasing supporter participation, income and engagement.
- Build and manage relationships with individual fundraisers, community groups, schools, clubs, faith groups and local organisations.
- Develop innovative community fundraising campaigns, initiatives and resources to inspire supporters to fundraise in their own communities.
- Identify and secure new community fundraising opportunities, creating a strong pipeline of future income.
- Manage, grow and attend a portfolio of challenge events, including the Manchester Marathon, Great North Run, Treks and Adrenaline programme, and other third-party challenge events.
- Develop and deliver a programme of special events and fundraising opportunities that engage existing and new supporters.
- Provide outstanding stewardship to supporters, ensuring every fundraiser feels valued, supported and motivated throughout their journey.
- Monitor and manage income and expenditure budgets, ensuring financial targets are achieved.
- Line-manage, coach and support the Fundraising Assistant to ensure team success and development.
- Work closely with the Communications and Marketing teams to develop recruitment, engagement and fundraising campaigns.
- Ensure all fundraising activities comply with relevant fundraising regulations, health and safety requirements and GDPR.
- Monitor, evaluate and report on fundraising performance, identifying trends and opportunities for continuous improvement.
- Keep informed of community fundraising trends and best practice, bringing fresh ideas and innovation to the programme.
About You
We are looking for a passionate, dedicated individual who will bring the following:
- A minimum of two years’ experience in a community fundraising or events role, with a proven ability to deliver successful programmes of work.
- Proven experience in organising events, using creativity and strategy to maximise participation and revenue.
- Excellent project management skills – you can juggle multiple projects and deadlines with ease.
- A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
- Strong communication and interpersonal skills – you know how to build lasting relationships.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience of managing budgets and suppliers to ensure smooth event delivery.
- An eye for detail and a knack for problem-solving, keeping events running seamlessly.
Though not essential, the following skills and experience would be advantageous:
- Experience with Beacon or other fundraising databases.
- Knowledge of fundraising regulations and data protection.
- Understanding of long-term or chronic health conditions.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO. There are also opportunities to complete apprenticeships.
Apply today
If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
Please note we will be reviewing applications as we receive them so may decide to close the advert early.
We look forward to hearing from you.
Interviews will be held in person in Alton on Friday 7th August.
Please ensure you include a cover letter on not more than two pages which clearly demonstrates how you meet the criteria as specified in the job description. CV's without a cover letter will automatically be rejected.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.




