Service delivery manager jobs
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About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting an Employment Advisor to join our IPS service. You will be based in an NHS mental health treatment team in Edmonton, Enfield, working 35 hours per week. This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £31,277 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
- We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
- To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
- Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Monday 30th March 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
Telephone interview stage: 13th - 16th April 2026
Final Stage interviews: 22nd April in person at Community House, Edmonton subject to an additional date being added.
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification. You can also add an optional cover letter.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an individual to join an award-winning team to develop and deliver a programme of activities to improve outcomes for children living in families where there is conflict and separation. Our Linkwork Child Contacts can be from private clients, solicitors on behalf of clients, local authorities, courts and CAFCASS (Children and Families Advisory and Support Service).
A degree in Health & Social Care or equivalent would be advantageous, and experience of working with children or families is essential. Must be willing and able to work Tuesday to Saturday each week. Experience in managing a team and good organisational and report writing skills are also essential. You will manage your own case-load and have the ability to work on your own initiative.
As a Project Co-ordinator you will co-ordinate and manage the team for the children-centred sessions. The team will be exploring children’s emotions with the aim of strengthening and improving family relationships for the benefit of the children and improving confidence and coping skills.
You will be managing the team and co-ordinating contacts to support families to improve parenting and communication skills, ensuring their approach is child-centred. You will also be a facilitator at times for supported and supervised contact sessions and be able to prepare reports for the courts and social care teams.
You will manage your own case load and have the ability to work on your own initiative. A degree in Social Work would be advantageous. Good organisational and IT skills are essential. Must be willing and able to work Tuesday to Saturday, with the possibility of some evening hours for the needs of the service as the centre develops.
This role will require applicants to be or identify as female. This is an occupational requirement due to the close working nature with vulnerable women.
An Enhanced DBS check will be required. REF: PCF1
Please apply as soon as you are able, as applications may close if the right applicant is found
The client requests no contact from agencies or media sales.
Head of Activities (General Manager)
Location: BN8 4EF, North Chailey
Salary:£45,000–£53,000
Vacancy Type: 37 hours per week, Full Time
We’re looking for a strategic, enterprising and values-driven leader to join us as Head of Activities (General Manager) leading The Activity Place and our sector-leading Specialist Services during an ambitious phase of growth.
The Activity Place is a vibrant community hub where adults with disabilities work out in an inclusive gym, unwind in sensory spaces, create art, explore music and build skills in new ways. Every session is shaped around individual interests — full of creativity, energy and connection.
This is a senior leadership role with real breadth and accountability. You’ll lead on delivery of specialist therapies, to both Chailey Heritage School and The Activity Place, including hydrotherapy, hippotherapy, rebound therapy and farm therapy, ensuring services are sustainable, inclusive and aligned to our long-term strategy.
You’ll grow The Activity Place, expand access, strengthen community connections and implement scalable systems that support high-quality delivery — balancing service growth with safeguarding and regulatory excellence.
What you’ll do
- Provide operational leadership and strategic direction
- Deliver growth and manage financial performance
- Lead and develop great managers and teams
- Drive service excellence, compliance and safety
- Champion strong partnerships and service visibility
About you
- Senior operational experience in leisure, community or service-driven sectors
- Commercial acumen with budget responsibility
- Confidence in regulated environments
- A leader who’s strategic, grounded and people-first
Most importantly, you’ll be someone who combines ambition with warmth — who understands that commercial success and social impact can, and should, sit side by side.
Why join us?
This is more than a leadership role. It’s an opportunity to shape services that lower barriers for children, young people, and adults with complex disabilities, supporting them as they explore, grow and thrive.
You’ll join a foundation with bold ambitions, strong values and a genuine culture of collaboration. We are passionate, curious and optimistic about what’s possible, we’re looking for someone who shares that outlook.
This role is an opportunity to be part of a supportive, purpose-driven organisation with ambitious plans for the future.
Alongside a competitive salary, we provide a comprehensive rewards and benefits package designed to support your wellbeing, development and career progression.
- Enhanced Annual Leave 25–30 days (plus bank holidays), increasing with length of service
- Healthcare Cash Plan & Wellbeing Support
- Enhanced Pension Scheme & Death In Service Benefit
- Enhanced Maternity, Adoption, and Paternity leave
- Cycle to Work scheme
- Retail and Leisure discounts
- Free onsite Parking, Café, and Kitchen Facilities
- Fully Funded level 2 Certificate in Principles of Team Leading.
If you’re someone who enjoys building as much as leading, and can turn strategy into operational success, we’d love to hear from you.
To Apply
If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application.
Safeguarding Statement
Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children and young people. Employment is subject to two satisfactory professional references, an enhanced DBS certificate, and occupational health clearance. It is an offence to apply for a role in regulated activity with children and vulnerable adults if you are barred from doing so.
Privacy Statement
As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data in line with GDPR. Please ensure you review our privacy policy before completing an application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.
We are entering an exciting new phase of development. We are seeking a Capacity Building Manager to lead the development and implementation of our organisation-wide funder plus approach -strengthening the support we offer beyond grant funding and helping to build a more connected, resilient and effective sector. This role will play a key part in ensuring our work delivers greater benefit for children, young people and communities across London.
Benefits to working at the Childhood Trust include:
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Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
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Enhanced Maternity/Paternity Leave
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Flexible working environment
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Hybrid working, with the expectation of ideally one day a week, in our office in Victoria
To read more about the responsibilities in the role, please read the attached Job description.
Interviews will take place, in person at our office in Victoria, on Wednesday 15th April.
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Asset Management & Development
Based: Derby (with travel across YMCA Derbyshire sites)
Salary: £51,000 – £54,000 (dependent on experience)
Hours: 35 hours per week
At YMCA Derbyshire, our buildings are homes, safe spaces and community hubs where young people and families rebuild their lives. You’ll lead how we grow, manage and future-proof these spaces for the next decade.
You will shape and deliver our 10-year Development Strategy, build a strong pipeline of viable opportunities through partnerships and Homes England funding, and ensure our estate is safe, compliant, efficient and delivering real value for money.
Alongside development, you’ll take strategic ownership of asset management, planned and major works, compliance, property data, utilities, risk management and sustainability performance across the organisation.
As a key member of the Senior Leadership Team, you’ll provide the financial oversight, governance and direction that ensures our property portfolio supports long-term resilience, growth and community impact.
Driving licence and access to a car essential.
Interested?
Learn more and apply, please go to our website
What we’re looking for
A strategic thinker who can turn property data into action.
A confident leader with experience managing a significant property portfolio.
Someone who understands housing regulation, development viability, risk and value for money.
A professional who is passionate about sustainable development and community impact.
What we offer
37 days holiday (including Bank Holidays)
Your birthday off every year
Life Assurance (2x salary)
Health & wellbeing support
Recognition awards, celebration events and long-service rewards
Training, development and genuine career impact
…and a role where your work truly matters every single day
YMCA Derbyshire is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to references and an enhanced DBS check.
YMCA Derbyshire is proud to be a Disability Confident Employer.
Closing date: Ongoing
Interviews: Please note that interviews will be scheduled as applications are received. We encourage early submission of applications.
Join VAST and lead the mission committed to developing a thriving VCSE sector across Stoke-on-Trent to improve the quality of life for local communities.
We are looking for a reliable and proactive leader with senior leadership experience and strong partnership development skills. The ideal candidate will have a proven track record of strategic planning, organisational leadership, and managing change, as well as good understanding of financial management, and significant knowledge of charity governance, funding environments, and commissioning landscapes.
The Chief Executive will provide the professional, strategic and leadership expertise required to direct and manage VAST, ensuring the organisation achieves its strategic aims and objectives. The postholder will lead the organisation’s staff and volunteers and ensure that the Voluntary, Community and Social Enterprise (VCSE) sector in Stoke‑on‑Trent can contribute fully to strategic planning, regeneration, inclusion and the wellbeing of local people.
The client requests no contact from agencies or media sales.
Salary: £24,800 per annum (£31,000 FTE)
Base: This role is primarily remote, with regular travel required to support programme delivery. The successful candidate will typically travel one day per week to Manchester and one day per week to the North East of England to support the delivery of workshops, events and engagement activity. There will also be occasional travel to the Rees Foundation Head Office in Droitwich, Worcestershire. Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Manchester and North East delivery areas, ideally within Northern England and must have access to a vehicle.
Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen and offer help and advice about any aspect of life where support may be helpful.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
Overview
The Regional Project Co-Ordinator will support the planning, coordination and delivery of programmes and initiatives designed to support individuals who have spent part of their childhood in the care system.
Working closely with colleagues, delivery partners and stakeholders, the Project Co-Ordinator will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines organisational project coordination with hands on delivery, including supporting workshops, events and engagement activity with partners and care experienced people.
This is an exciting opportunity to contribute to meaningful initiatives designed to improve wellbeing, connection and life outcomes for care experienced people.
Key Responsibilities
1. Project Management
• Oversee the day to day coordination of programmes and initiatives.
• Support the planning and practical delivery of workshops, events and programme activity.
• Attend and assist with the delivery of sessions alongside partners and stakeholders.
• Develop and maintain project plans, monitor progress and adjust activity where required.
• Coordinate delivery partners to ensure services are provided on time and meet the needs of care experienced people.
2. Communication and Stakeholder Management
- Build and maintain positive relationships with delivery partners, commissioners, professionals and local stakeholders involved in programme delivery.
- Act as the primary point of contact for all stakeholders.
- Address any issues or concerns raised by stakeholders promptly and effectively.
- Organise and facilitate meetings, ensuring communication is clear and action points are followed up.
- Prepare and send out project-related communications, updates, and reports to stakeholders.
3. Performance Monitoring and Reporting
- Adhere to agreed project Key Performance Indicators (KPIs).
- Maintain accurate and up-to-date project documentation, including progress reports, risk logs, and other relevant documents.
- Monitor and report on project budgets, identifying any potential overruns or issues.
- Collect and analyse data/feedback on programme outcomes and evaluate the success of projects upon completion, ensuring outcomes align with the charity’s mission and strategic goals.
- Prepare and present reports on the effectiveness and impact of the programmes/initiatives to commissioners/stakeholders.
- Assist with the preparation of funding applications, reports, and other documentation for funders.
- Provide recommendations for process improvements to enhance project delivery in the future.
4. Budget Monitoring and Reporting
- Liaise with the finance team who will prepare regular financial reports for commissioners.
- Identify and address any financial risks or discrepancies and raise them with the finance team.
5. Compliance and Quality Assurance
- Implement quality assurance processes to maintain high standards of service delivery.
6. Additional Duties
- Participate in meetings, training sessions, and other events as required.
- Contribute to the continuous improvement of the various programmes and initiatives.
- Work in line with the charity’s ‘Vision and Values’.
- Work to deadlines and respond in a flexible way to changing demands.
- Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.
- Treat other staff/care leavers and other agencies as one expects to be treated oneself.
- Be a good ambassador for the organisation in any external dealings.
- Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.
- Perform other duties as assigned by line manager.
Qualifications and Skills
Essential:
- Ability and willingness to travel regularly to Manchester and the North East to support programme delivery.
- Access to a vehicle.
- Proven experience in project management within healthcare, social work or not-for-profit sectors.
- Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
- Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
- Ability to analyse data and prepare comprehensive reports.
- Budget monitoring skills.
- Ability to identify problems early and develop practical solutions.
- Proficiency in using project management software and Microsoft Office Suite.
Desirable:
· Local knowledge of, or experience working within, the Manchester and North East communities where programme activity takes place would be an advantage.
· Understanding of the challenges faced by individuals who have been in the care system.
· Professional certification in project management (e.g., PMP, PRINCE2).
Personal Attributes
- Comfortable engaging with partners, professionals and participants during workshops, events and programme activity.
- Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
- Proactive and solution-oriented mindset.
- Ability to work independently and as part of a team.
- High level of integrity and professionalism.
Application Process
Interested applicants who possess the above skills and experience are invited to submit their CV and a covering letter and if you meet the job criteria we will send you an application form to complete. We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre projects managed include those for older people, youth, children center services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.
Role
To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.
The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone. The applicant will need to have a good rapport with people and make them feel welcome and at ease. UPG deliver a range different activities a week with a footfall of over 500 people a week.
Supporting providers and users of the Community Centre.
Duties and Responsibilities
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As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.
- Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
- Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
- Carry out general administrative duties including (but not limited to):
- Managing incoming and outgoing post
- Responding to written and verbal enquiries
- Coordinating bookings for workshops and classes
- Processing invoices and supporting basic financial record-keeping
- Assisting with room and hall hire bookings and issuing hire agreements
- Attending and minuting meetings as required
- Undertaking follow-up actions where necessary
- Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
- Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
- Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
- Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
- Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
- Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
- Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
- Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
- Support room inspections and ensure spaces are prepared to a high standard before and after use.
- Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
- Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
- Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
- Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
- Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
- Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.
Please see the attached Person Specification.
Do you pride yourself on being a great communicator, strategic thinker and a good leader? Do you want to make a real difference to people's lives? If so, we have the job for you.
Job Title: Head of Charity
Location: Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas
Working Hours:4 days per week, with flexibility as required
Salary: £36-£40K (£45-50K FTE)
Contract Type: Permanent (subject to a 3-month probationary period)
Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme
Accountable To: Board of Trustees, through the Chair
About us
TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence. We provide group activities, home visits, and community services designed to improve quality of life and foster social connections. Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company.
We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members. You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission.
You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity’s future, strengthen partnerships, and ensure effective service delivery.
About you
Ideally you will have:
- Experience in managing or leading a small organisation, charity or service.
- Strong leadership and organisational skills, with the ability to manage competing priorities.
- Experience developing and improving services based on user need and evidence.
- Excellent communication and relationship-building skills.
- Experience supporting, supervising or managing staff and/or volunteers.
- High emotional intelligence and commitment to person-centred services.
- Commitment to equality, diversity and inclusion.
- Ability and willingness to travel locally to TALK groups and meetings.
Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement.
For more information, please see the attached Job Description
The client requests no contact from agencies or media sales.
Our client is part of a global eye care charity working to end avoidable blindness. Of the 1.1 billion people worldwide living with vision loss, around 90% have conditions that are preventable or treatable. Through specialist training, innovative programmes and initiatives such as the Flying Eye Hospital and the digital platform Cybersight, The organisation is helping strengthen eye care systems around the world. In 2024, Orbis UK raised £5.1m to support projects across eight countries and is aiming to grow this to £10m annually over the next five years.
Special Events Manager
Permanent | Full time
Hybrid – 2 days a week in London (near Charing Cross)
£39,758 per annum
This role leads the organisation's growing special events portfolio, designing and delivering high-impact events that inspire supporters, strengthen relationships and drive income. From flagship donor receptions to challenge events, the postholder will ensure every event is professionally executed, strategically aligned and delivers strong return on investment, while maintaining compliance and consistency across the programme.
The successful candidate will be an experienced events professional with a track record of delivering high-quality events for high-value audiences. Organised, resilient and creative, they will confidently manage stakeholders, budgets and deadlines, remain calm under pressure, and bring both strategic thinking and hands-on delivery to grow engagement and income.
The organisation offers a competitive benefits package including 25 days annual leave (increasing with service), employer pension contributions up to 10%, flexible working, life assurance and employee well-being support. Full details are available on their website.
Prospectus is delighted to be supporting the organisation and is committed to ensuring a fair and inclusive process for all candidates. We welcome applications from people of all backgrounds and identities, regardless of age, gender, disability, race, religion or belief, sexual orientation, marital status, or pregnancy and maternity. Prospectus will review applications in the first instance and share candidate details with the organisation on an anonymised basis to help ensure a fair and equitable recruitment process.
The organisation is an equal opportunities employer and strongly encourages applications from individuals from underrepresented groups, including Black and ethnically diverse candidates, LGBTQ+ individuals and candidates with disabilities.
The organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. The organisation is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS). All applicants will need to provide proof of their legal right to live and work in the UK.
If you meet some of the criteria but not all we would still encourage you to get in touch. Prospectus can help you better understand the role and guide you through the application process. Please reach out to Jessica Stoddart.
As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the North and North East region.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service during a period of maternity leave and you will be reporting to the Helpline and Support Services Manager.
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with most staff spending one day a week in the office and the remainder working from home. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
- To be ‘first point of call’ for people with PSP & CBD and their families living in North and Northeast region including, Greater Manchester, Merseyside, Lancashire, Cumbria, North Yorkshire, Tyne & Wear & Northumberland. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in the region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
For more information about this role, please visit our website.
Benefits
- Pension Scheme
- Employment Assistance Programme
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Hours: A minimum of three days per week up to full time
Contract: Permanent
Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year
Reports to: Head of Marketing, Communications and Fundraising.
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness.
About your role
This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships.
Please note that we do not accept CVs or applications that are not submitted using our standard application form..
The client requests no contact from agencies or media sales.
The Digital Transformation Officer will support CCT’s strategy with the replacement/upgrade of its current digital information systems with a new fit for purpose digital environment and manage the Trust’s move to this new environment.
The Digital Transformation Officer will work with all teams within the Trust, across all levels of the organisation, assisting with implementing CCT’s Digital Transformation Strategy. They will be responsible for the day-to-day tasks involved in populating and documenting the system and the supporting infrastructure as it develops.
As the Digital Transformation Officer, you will play a pivotal role in supporting CCT’s strategic objectives by collaborating with cross-functional teams that leverage agile methodologies, data-driven approaches, and digital technologies. A key focus of the role will be addressing the behavioural and cultural factors that influence the success of digital transformation— using structured engagement, training, and communication approaches to support adoption of new systems.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on 15th April 2026.
The interviews will take place in Northampton on 24th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Hours: Full Time (35 hours per week)
Location: Remote Working, with national travel requirements for meetings, events and collaboration, occasional travel to Warwick, London, Birmingham
Key Relationships: NHS Charities Together supporters, NHSCT development, fundraising and engagement staff, wider staff team, Member Charities, external agencies and other third-party suppliers.
Reporting To: Fundraising Executive
Overall Purpose
The role’s focus is on helping steward relationships, deliver first class engagement opportunities and support the development and delivery of partnerships with high-value supporters, including Corporate, Philanthropists and Charitable Trusts.
You will play an essential part in our plans to grow our mission through delivering the income enable our work, and through increasing funding to our NHS Charity members.
Overall objectives
The role will work flexibly in support of the work of the Development team, in particular working in support of the Partnership & Philanthropy Manager and Fundraising Executives.
The postholder will play a key role in:
- Delivery of income for NHS Charities Together and our members, working closely with colleagues across our development team and wider organisation to devise and deliver fundraising strategies at a local level.
- Creating surprise and delight engagement opportunities that will help to maintain and grow relationships and income across the partnership and philanthropy portfolio.
- Supporting development team colleagues to maintain effective relationships with our portfolio of partnerships.
- Supporting wider fundraising activities across the team
KEY RESPONSIBILITIES
The main duties and responsibilities of the role holder are as outlined below:
Strategic Partnerships and Philanthropy:
- Support the creation and delivery of effective fundraising within our key strategic partnerships, working with and through our network of over 200 members. This includes some established national multi-year corporate relationships.
- Assist in the creation and scheduling of strategic communications between partners and members, working closely with the colleagues within NHS Charities Together.
- Support and facilitate the creation and delivery of volunteering opportunities for partners on both a national and local level, working closely with NHS charity members and wider NHS Charities Together staff.
- Support in the coordination of national and local partnership activities during peak moments in our calendar and employee engagement campaigns.
Cultivation & Stewardship:
- Work with the Development Team to devise and deliver programmes of engagement for major corporate donors.
- Support in the creation of partnership reports, newsletters and regular updates.
- Provide support to the wider Development team at moments of peak activity, including supporting events and other campaigns
Relationship Management:
- Maintain accurate records of interactions with partners, donors and members in our database & CRM systems (Raiser’s Edge, Beacon), working in accordance with General Data Protection Regulations)
- Support the development of stewardship plans to recognise and retain partners and donors.
- Maintain close working relationships with members of the team across the organisation to support the delivery of our fundraising plans
- Maintain important relationships with external stakeholders including corporate partners, stakeholders and NHS charity members.
Other Duties
- Maintain and develop knowledge of fundraising trends and innovations especially within the corporate and philanthropy fundraising market.
- Work closely with internal teams to understand the work of the charity and how we can bring this to life in creative ways for our supporters.
- Visibly live NHS Charities Together’s values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Together’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload and working effectively as part of a team.
- Adhere to relevant legislation, best practice, policies and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards, and conduct due diligence on donors as required
This is not meant to be an exhaustive list of duties. The need for flexibility is required. We are currently a small team, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-227 131
Are you passionate about leading high-quality care and making a real difference in people’s lives?
Do you want to be part of a values-driven, supportive, and dedicated organisation where leadership really matters?
We’re looking for an experienced and compassionate Project Manager -Fixed Term Contract ( 6 months) to lead one of our projects in Crawley supporting adults with learning disabilities and complex needs. This is a pivotal role where your leadership, decision-making, and people skills will directly shape the quality of care, staff development, and client outcomes.
This is a challenging and deeply rewarding opportunity for someone who believes in person-centred care, dignity, inclusion, and empowering both clients and staff to thrive.
As a Project Manager, you’ll:
- Take overall day-to-day responsibility for the management of the project, ensuring high-quality care and support at all times.
- Lead, develop, and line manage a staff team, providing clear direction, supervision, induction, and ongoing support.
- Ensure care and support are fully aligned with each client’s assessed needs, health, and wellbeing.
- Oversee and ensure high-quality Person-Centred Plans are completed, implemented, and regularly reviewed.
- Embed Field Lane’s values, principles, and good practice across all aspects of care delivery.
- Ensure all people are treated with dignity, respect, inclusion, and transparency.
- Lead on safeguarding, risk management, and medication administration in line with legislation and best practice.
- Ensure compliance with Health & Safety, infection prevention, confidentiality, and organisational policies and procedures.
- Work closely with the Senior Management Team to ensure effective service delivery and governance.
- Lead recruitment processes to attract, develop, and retain high-quality staff.
- Foster a positive, supportive, and motivated team culture focused on achieving the best outcomes for clients.
- Communicate effectively with clients, families, staff, and external agencies, providing reassurance, empathy, and clarity.
- NVQ Level 5 in Health & Social Care (or equivalent), or a willingness to work towards this qualification.
- At least four years’ experience working with people with learning disabilities, including those with complex needs.
- Strong knowledge of safeguarding and working with adults at risk.
- Proven experience of managing and leading staff teams within a care or supported living setting.
- Excellent communication, leadership, and interpersonal skills.
- A calm, confident, and compassionate approach to decision-making and problem-solving.
- A strong commitment to confidentiality, equality, inclusion, and best practice in care.
- The ability to work flexibly, think innovatively, and lead by example.
About The Organisation
About Field Lane
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic
• Individuals with complex health and support needs
• People who require structured, compassionate, and person-centred support to live fulfilling lives
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to deliver care that is respectful, inclusive, and empowering.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation
• Make a genuine difference in people’s lives every day
• Ongoing training and professional development opportunities
• A leadership role with real influence and purpose
• Competitive pay and benefits package


