Service delivery manager jobs

The role

The Training Officer champions TLC’s values by creating learning experiences that are inclusive, empowering, and rooted in respect for the diverse communities the organisation serves. They design and deliver training that not only builds skills but nurtures confidence, wellbeing, and a culture of continuous growth. With a commitment to quality and integrity, they ensure all programmes are accessible, evidence‑informed, and aligned with organisational priorities. Their work strengthens staff development, supports meaningful partnerships, and contributes to sustainable impact through thoughtful collaboration and responsible use of resources. By engaging openly with colleagues, partners, and the wider community, the Training Officer helps elevate TLC’s mission and promotes learning as a powerful tool for positive change.

Key Responsibilities:

 1. Training and Development

• Collaborate with Learning and Development Lead and Practice Team to ensure training programs are inclusive, accessible, and responsive to the needs of diverse communities.
• Use adult learning principles to design and deliver creative, innovative, and bespoke training solutions aligned with local demand, strategic priorities, and funding requirements.
• Will deliver training through online learning systems, including learning management systems (LMS), virtual training tools, and e-learning platforms.
• Develop and apply robust quality assurance and evaluation processes for all training activities. Collect feedback, analyse outcomes, and implement improvements where required.
• Deliver both internal and external training sessions across TLC subject areas.
• Coordinate and facilitate job specific inductions for new starters, ensuring all staff receive ongoing professional development in line with the TLC training plan.
• Apply coaching and training expertise to support internal staff development and wellbeing.
• Work alongside Learning and Development Lead and Practice Teams to manage the online learning system, maintaining accurate and up to date records of mandatory and CPD training.
• Identify, design, and implement appropriate training programs in collaboration with internal stakeholders and external training providers.
• Partner with the Head of Practice and Safeguarding, as well as the Marketing Team, to ensure clear and effective communication around all internal and external training programs.

2. Income Generation

• Support the Learning and Development Lead to collaborate with TLC’s Development Team to identify and apply for funding opportunities to expand and enhance training services.
• Following successful funding applications, plan, deliver, and monitor training programs in line with funding agreements and outcomes.

3. Quality Assurance

• Support the Head of Practice and Safeguarding, and the Learning and Development Lead, in maintaining high quality standards and compliance with accreditation frameworks.
• Contribute to achieving and maintaining accredited quality awards through ongoing monitoring, review, and implementation of quality action plans.
• Work with the Operations Team to collect and analyse customer feedback and reviews, using insights to support continuous improvement, funding applications, and marketing initiatives.
• Support the Learning and Development Lead in ensuring all policies, procedures, and training materials are in place to support staff, volunteers, and placements, including induction and ongoing learning.

4. Partnership and Community Engagement

• Represent TLC at partnership meetings and events to promote training and development services.
• Support the Marketing and Communications Team in promoting services, sharing information, and engaging the local community through social media and other communication channels.
• Actively contribute to raising the profile of TLC through collaboration, partnership working, and effective promotion of training opportunities.

General

Partake in evening and weekend work as required. Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC understand that safeguarding is everyone's responsibility. Ensure adherence to policies mandatory training, reporting concerns, and compliance to protect children and adults at risk.

About us

This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Job Title: Independent Gender Violence Advocate (IGVA)

Location: The Gaia Centre, Lambeth
Salary: £14,428.56 per annum, inlcuding London weighting if applicable
Contract type: Part Time, Permanent

Hours: 18.75 hours per week (working days to be discussed)

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. 

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 1 April 2026

Interview Date: 9 and 10 April 2026

HEAD OF TRAINING AND IMPACT
Salary: £50,000–£55,000 (subject to experience)
Contract: Permanent
Working pattern: Full time, 9am–5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community.
Location: Our Head Office is in Herne Hill, SE24 London
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am.

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels

ABOUT THE ROLE

Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries.

This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners.
Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work.

As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of 16–25 year olds in a café based at Guildford County Court.

The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027.
If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you.

A LITTLE ABOUT YOU

You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you’ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment.

You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes.

KEY RESPONSIBILITIES

Leadership and line management

• Work with the CEO, ELT and Board to achieve The Clink’s mission, vision and strategic objectives.
• Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings.
• Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs.
• Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity.
• Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work.
• Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions.
• Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes.
• Ensure the learning and development needs of all delivery staff are met.

Project delivery

• Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects.
• Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes.
• Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches.
• Make operational delivery decisions to ensure quality projects and provision – oversight of logistics, staffing, and resource management.
• Provide cover and support for staff delivering projects across our portfolio as/when needed.
• Ensure the CPD needs of staff delivering projects are met – including tracking completion of IHASCO courses for mandatory training.

Qualifications, assessing and verification

• Act as the lead link to City & Guilds for the delivery of the charity’s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs.
• Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification.
• Oversee all verification of these courses. Act as one of a team of IQA’s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites.
• Host standardisation meetings with colleagues to build a collaborative training culture.
• Regularly monitor qualification outcomes against targets.

Monitoring, evaluation and insight

• Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink’s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders.
• Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ.
• Regularly review impact methodology and implementation to ensure The Clink’s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes.
• Develop efficiencies in collecting and analysing data.
• Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement.

Safeguarding

• Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation.
• Act as a DDSL – Deputy Designated Safeguarding Lead.
• Approve updates to related policies and procedures annually.
• Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity.

New business, income generation and programme development

• Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners.
• Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries.
• Build and develop The Clink’s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries.
• Provide expert content surrounding programme delivery and development for funding bids and proposals.
• Support the work of the CEO and Grants Manager in raising funds for the charity, including through attending pitches and meetings with current and prospective funders.

Finance

• With the support of the Director of Finance and Resources, prepare and oversee budgets for project delivery and track spending against forecasts ensuring good fiscal management of projects.

General Duties

• Report on delivery to the Board of Trustees, prepare papers for and attend subcommittee and full board meetings every quarter as requested.
• Carry out other duties as required by The Clink Charity.
• Act in a manner that is in keeping with The Clink’s values and promote inclusive practices.

PERSON SPECIFICATION – DESIRABLE EXPERIENCE

• Experience of leading projects and training and developing a team made up of staff members of differing levels of seniority.
• Experience of working in: social justice, education, youth work, or criminal justice projects, or having worked in hospitality or horticulture before, or having lived experience that reflects the lives of the beneficiaries that we serve.
• Have an IQA qualification or be willing to complete the course to become accredited.
• A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
• Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level.
• Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
• Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix.
• Knowledge of report writing and extrapolating data to inform decisions.
• An understanding of the catering, hospitality or horticulture courses (NVQs) provided by City & Guilds.
• Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
• Proficient IT skills, including use of Microsoft Office programmes.
• Can work flexible hours when necessary and is willing to travel between our South East projects.

PERSONAL ATTRIBUTES

• Demonstrable belief in The Clink’s mission and passion for our work.
• High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
• Personal integrity, kindness, warmth and sound judgement.
• Good communicator: orally and in writing.
• Proactive, adaptable and can use initiative and find solutions to problems.
• Positive, entrepreneurial, energising and adopts a “can do” mentality.
• Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).

REPORTING LINES AND MANAGEMENT EXPECTATIONS

You will report to our CEO and to the MD of Clink Events. You will line manage and support members of the delivery team across projects.

GENERAL CLINK CHARITY INFORMATION

All staff are expected to comply with all current legislation, comply with prison operational policies, comply with The Clink Staff Handbook and undertake such other duties within the scope of the post as may be requested by your manager.

Special requirements include passing the prison security vetting process to be able to draw keys and holding a valid driving licence.
Benefits include 28 days holiday plus bank holidays, a company pension scheme, and free meals on duty when based in a restaurant or visiting for business.

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 3rd April .

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).

Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.

EDIA
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.

Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.

Senior Young People Support Worker (Islington)

Join us to lead meaningful change, empower young people to thrive, and shape a service where your leadership, compassion and creativity make a real and lasting impact every day.

Location: Islington

Salary: £31,203 per annum

Closing Date: 22 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Step into a key leadership role as a Senior Young People Support Worker, where you’ll drive high‑impact, psychologically informed support for young people at risk of homelessness. You’ll lead a team of professionals, guide high‑quality assessments and support plans, and create safe, empowering environments that build confidence, resilience and independence. Every day, you’ll use an asset‑based approach to help clients develop skills and move positively towards sustainable futures.

You’ll take ownership of day‑to‑day service delivery—managing risk, maintaining high safety standards, strengthening partnerships with local agencies and ensuring the accommodation remains welcoming and well maintained. With your inclusive leadership and creative problem‑solving, you’ll connect clients to education, training, employment and volunteering opportunities, while also supporting staff development, supervising volunteers and contributing to the smooth running of the wider Islington pathway. This role is ideal for someone who leads with integrity, collaborates confidently and is motivated by achieving meaningful outcomes.

In this role, you will:

• Lead high‑quality, psychologically informed support for young people, delivering tailored one‑to‑one and group interventions that build resilience and independence.

• Oversee day‑to‑day service delivery, ensuring strong safeguarding practice, effective risk management and a safe, well‑maintained environment.

• Supervise and develop Progression Coaches, volunteers and placements, providing guidance, performance oversight and positive role modelling.

• Build effective partnerships with local agencies and internal teams to strengthen client support pathways and meet contractual outcomes.

• Support clients to access education, training, employment and volunteering opportunities aligned to their goals and strengths.

• Manage key operational tasks including casework quality, financial recording, health and safety checks and participation in the on‑call rota.

About You (What we are looking for from you – Person Specification)

• Experiencing of supervising the work of others.

• An understanding and commitment to working in an assets-based way

• Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.

• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Corporate Partnerships Coordinator

We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters.

Position: Corporate Partnerships Coordinator
Salary: £28,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
 

About the Role

This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation’s work.

You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting.

Key responsibilities include:

• Supporting the delivery of stewardship plans for corporate partners
• Acting as a first point of contact for partner enquiries
• Drafting communications including partner updates and newsletters
• Coordinating partner events, webinars and engagement opportunities
• Maintaining accurate partnership records within the CRM system
• Supporting donation processing and partnership reporting
• Assisting with research and preparation for partnership proposals
• Coordinating meetings, agendas and internal team support

About You

You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail.

You will bring:

• Experience in supporter care, account management, customer service or administration
• Excellent written communication skills
• Strong organisational skills and attention to detail
• Experience working with CRM or database systems
• Confidence managing multiple tasks and priorities
• A proactive approach and professional manner

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.

Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Birmingham.

Location: IntoUniversity Birmingham
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 23rd March 2026
Start date: May 2026

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in London.

Locations: This role will be based in London. We have 12 IntoUniversity centres in London. The exact centre(s) in London that this role will be based in will be confirmed with the successful candidate. 
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Tuesday 31st March 2026

Start date: As soon as possible, to be confirmed with the successful candidate

Salary

£30,950 per annum (inclusive of £2,700 London contribution)

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Role overview
 
Hope and Homes for Children is looking for a strategic and results-driven marketing leader as Head of Campaigns and Marketing to drive the next stage of our brand and public engagement journey and help millions of separated children get Back to Family.
 
About the role:
 
As our Head of Campaigns and Marketing, you’ll lead on the continued development of our brand and the planning, design, and execution of impactful campaigns that inspire action. You will provide leadership of our communication and marketing team, championing creative marketing and PR approaches that strengthen our influence, boost awareness, expand our reach, and drive fundraising results to help us achieve our mission — to eliminate orphanages and ensure every child grows up in a safe, loving family.
 
About you:
 
We are looking for a talented Marketing leader with a proven track record of developing and delivering integrated brand, marketing and communications strategies across multiple channels, ideally within the charity sector. You will have demonstrable experience leading high-impact campaigns spanning PR, media, corporate partnerships and influencer engagement to drive income growth, alongside the ability to engage, collaborate and influence senior stakeholders. You will also bring operational and strong expertise in developing core messaging and brand assets, analysing and optimising campaign performance, and applying best practice in income-generating marketing. A strong understanding of digital channels, including social media, SEO and paid advertising, is essential. The role requires an inspiring leader with experience managing budgets and multidisciplinary teams, including digital marketing and PR professionals and agencies. As well as a clear commitment to our mission, behaviours and values, you will be someone who takes accountability, has excellent communication and interpersonal skills combining strategic thinking and operational delivery.

About Hope and Homes for Children:
 
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
 
Salary: £60,000 to £65,000 per annum, including any London weighting if applicable.
Location: Remote working with monthly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week.
Hours: 37.5 hours per week.
Closing Date:  The final cut off for applications is 5pm on 18th March 2026 so please get in touch if you have the right skills, experience and passion for our cause.
 
To apply, please upload your CV and a brief covering letter indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills, experience, your values and how you work make you suitable for the role.
 
There will be a two stage interview process with following provisional dates:
 
·       First stage on line interview on 26th March 2026
·       Second stage face to face interview on 8th April 2026 (in our London offices)

Other information: This post requires the post holder to have, or be able to obtain, the right to work in the UK and will be subject to a DBS check.

Hope and Homes for Children actively encourages diversity, equity and inclusion, and we look to recruit a diverse range of people to reflect the communities in which we live, as we believe this will strengthen our ability to deliver our mission of eliminating orphanages.
 
You may also have experience in the following: Marketing Director, Head of Marketing, Campaigns Director, Communications Director, Brand Manager, Marketing Manager – Charity Sector, Fundraising Marketing Lead, Digital Marketing Director, PR and Communications Manager, Integrated Marketing Manager, Senior Marketing Strategist, Social Media & Campaigns Lead, Marketing and Engagement Director, Brand and Communications Lead, Nonprofit Marketing Manager

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About the role

This is a strategic leadership role at Women and Girls Network (WGN), guiding the organisation’s Pan-London partnership portfolio. As Partnerships Lead, you’ll drive collaboration, innovation, and sustainability across key initiatives including CouRAGEus and London Councils-funded programmes. You’ll ensure partnerships reflect WGN’s feminist, trauma-informed, and intersectional ethos, while championing survivor-centred practice and systemic change.

Job description

As Partnerships Lead, you will:

• Oversee the delivery, governance, and strategic development of WGN’s multi-agency partnerships.
• Act as the primary liaison with consortium partners, funders, and external stakeholders.
• Embed survivor voice, equity, and trauma-informed principles across all partnership frameworks.
• Lead monitoring, evaluation, and reporting to evidence impact and drive continuous improvement.
• Represent WGN in high-level forums, advocating for the rights of young and marginalised women.
• Support sustainability and growth through innovative partnership models and funding strategies.
• Provide line management to the Partnerships Administrator, fostering a culture of collaboration and professional development.

Competencies

We'll assess you against these competencies during the selection process:

• Ethical and Professional Relationship Management
• Quality Assurance and Performance Monitoring
• Clear and Effective Communication
• Integrity and Accountability

When responding to competency questions, if you do not have direct experience, please state this clearly. Then explain what you would do if you were in that scenario, so we can understand your thought process and approach.

About Us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court .

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The Afghanistan Citizen’s Resettlement Scheme (ACRS) provides a safe and legal route for some of the most vulnerable and at-risk people from Afghanistan to come to the United Kingdom and rebuild their lives. The UK Government has committed to welcoming up to 20,000 people who are at risk through the ACRS. IOM facilitates pre-departure preparation activities for people arriving under the ACRS including but not limited to the provision of migration health assessments, UK Cultural Orientation (UKCO) and organised movement assistance. 

IOM’s experience in facilitating various resettlement programmes has shown that investment in providing refugees with accurate and relevant information about their resettlement and integration pre- departure is vital in enhancing the integration process upon arrival.

Integration is a two-way process, however, working best when both refugees and those in receiving communities have a good understanding of each other’s expectations, cultural differences, and practices. IOM UK therefore launched its Information Sessions in May 2016 to increase local knowledge of the refugee communities being resettled in the UK, thereby helping to reduce the adjustment period for refugees and supporting strong, appropriate integration services.

Under the general supervision of the National Project Coordinator, and in direct consultation with Project Coordinator Resettlement and Local Authority Engagement, IOM Missions overseas, and relevant external stakeholders, the Project Associate (Refugee Information Sessions) will assist in the preparation and delivery of Information Sessions and associated capacity building workshops activities implemented by IOM London as part of the ACRS. 

For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

Youth Focus West Midlands (YFWM) is looking for a Regional Development Lead to work as part of the Network of Regional Youth Work Units to build an inclusive and equitable approach to youth voice and youth engagement, ensuring the most marginalised and under-represented young people have their voices heard and acted upon across the UK.

The Development Lead will manage the Amplify funded programme of work across the region. This will include the facilitation of learning networks, peer support groups and peer research approaches, overseeing of project communications and delivering training and support programmes. Along with the collation of best practice around youth voice and contributing to evaluation and impact reporting requirements.

This is a part-time (17.5 hours per week) role on a Fixed Term Contract of 4 years, offering £29,000–£30,000 per annum pro-rata depending on experience (£14,500 – £15,000 before deductions). The role is remote (equipment provided) but with frequent travel required across the West Midlands. Occasional evening and weekend working will also be required. 

To find out more please read the role description and person specification provided. To apply, please complete our official application form (CVs and cover letters will not be considered). The deadline for applications is 5pm on Wednesday 18th March. Interviews are expected to take place on 22nd April. 

As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.

This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

Mentor Coordination:

✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.

Volunteer Coordination:

✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.

Feedback and Programme Health:

✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.

Resource and Workshop Development:

✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.

Safety and Compliance:

✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.

Travel (UK-wide):

✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.

Wider Event Support:

✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

Programme Event Coordinator and Host:

✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
• Be passionate about STEAM education, diversity, and inclusion.
• Work collaboratively with other teams and communicate effectively across the organisation.
• Be highly organised and comfortable following processes and instructions.
• Enjoy learning new tools and using technology to enhance your work.
• Be solutions-oriented and maintain a calm, positive attitude under pressure.
• Flexibility to travel and work outside of regular office hours, as needed.
• Be able to give and receive constructive feedback.

Essential Skills and Experience:

For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.

Benefits:

• Competitive salary of 28,875 -29,552
• 5 weeks holiday allowance
• 4-day week (opt-in) after a successful probation period
• 8% Match Pension scheme
• Menstruation and Menopause Leave
• Wellness Package
• Family Leave
• Opportunity to make a difference in young people’s lives

All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.

Victim Support is looking for a passionate and skilled Coproduction Lead to drive and champion the development of our coproduction approach within the Witness Service. This is a unique opportunity to ensure the experiences and voices of witnesses directly shape how our services are designed, delivered, and continuously improved.

Join Us

If you're passionate about amplifying lived experience, embedding coproduction and designing services that truly meet people's needs, we'd love to hear from you.

Apply now and help shape the future of support for witnesses.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

• You'll be part of the Service Design & Innovation team and work alongside dedicated colleagues who are committed to improving support and outcomes for witnesses and victim/survivors across England and Wales. We offer supportive leadership, opportunities for development, and the chance to shape meaningful change at national scale.
• The role is home-based with regular travel across England and Wales. Some evening or weekend work may be required.
• As the Coproduction Lead, you will play a pivotal role in creating a consistent, meaningful, and sustainable coproduction model across the Witness Service. You'll work closely with witnesses, frontline staff, volunteers and partners to build safe, supportive spaces where people feel empowered to share their ideas, experiences and insights.
• You will design and lead coproduction activities - from workshops to journey mapping, prototyping and collaborative design sessions - ensuring that witness experiences inform strategic and operational decision-making. You'll also support the embedding of service design and innovation principles into practice, helping shape the future of our services.

What You'll Do

• Lead the planning and delivery of coproduction activity across the Witness Service.
• Engage directly with witnesses to gather insights that drive service improvements.
• Produce high-quality outputs such as summaries, learning products, and design artefacts.
• Facilitate workshops, engagement groups and prototype testing sessions.
• Collaborate with cross-functional teams including digital, data, operations, research and quality.
• Ensure coproduction approaches are accessible, inclusive, trauma-informed and safe.
• Provide expertise in service design tools such as personas, journey maps and blueprints.
• Support the implementation and evaluation of coproduced solutions in live services.

About You:

We're looking for someone who is energised by collaboration, driven by inclusion, and skilled in putting lived experience at the heart of service design.

You will bring:

• Experience developing and applying coproduction or co-design approaches.
• Proven ability to facilitate engagement activities with diverse groups.
• Strong project management and stakeholder engagement skills.
• Knowledge of safeguarding, trauma-informed practice and data protection.
• The ability to produce clear, accessible and impactful written outputs.
• A commitment to equality, diversity and inclusive practice.
• Experience of the criminal justice system, working with national charities, or carrying out Equality Impact Assessments is desirable.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.