Service management jobs

Head of Estates and Facilities (Interim - 6 Months) - Office based 5 days a week

Location: London
Salary: £54,215 per annum
Hours: Full time
DBS: Enhanced
Responsible for: Reception Team and Facilities Officers

Charity People are seeking an experienced and proactive Head of Estates and Facilities to oversee the effective management of estates, reception services and health & safety functions across multiple UK sites. This interim role will play a key part in ensuring our centres remain safe, welcoming and fully operational for staff and survivors of torture accessing our services. Working closely with colleagues across the organisation, the post holder will lead on facilities management, maintenance, supplier contracts, agile working development and strategic health & safety oversight.

Duties & Responsibilities

• Lead and manage the Facilities and London Reception teams, ensuring high-quality service delivery and a proactive, solutions-focused approach across all sites.
• Oversee all organisational Health & Safety and security arrangements, including policy development, risk assessments, committee management and implementation of a rolling review programme.
• Manage supplier relationships and service level agreements for cleaning, security and planned preventative maintenance, ensuring value for money and compliance.
• Lead day-to-day and strategic estates management, including maintenance, insurance, procurement of utilities and stationery, and project management of building-related initiatives.
• Contribute to organisational Business Continuity planning and implementation, ensuring procedures, testing and documentation are in place and effective across all offices.

Person Specification

• Significant experience in estates and facilities management across multi-site organisations, including both hard and soft services.
• Professional qualifications in facilities management and a NEBOSH Diploma (or equivalent) in Occupational Health & Safety.
• Demonstrable experience in developing and implementing agile working strategies, as well as managing complex building projects and office moves.
• Strong budget management skills, with the ability to prepare, control and monitor expenditure within a fixed budget.
• High IT literacy and proven ability to deliver a responsive, customer-focused facilities service with a commitment to continuous improvement.

The role is closing on 5^th February, 2026

Interviews will take place w/c 9^th February, 2026

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Exciting Job opportunity: we are looking for a Participation Worker

Are you looking for a role where you can work directly with young people, make a real difference in their lives, and support them to have their voices heard at local, regional, and national levels? If so, this could be the job for you.

The National House Project (NHP) works with care-experienced young people, encouraging them to take ownership of their futures and supporting them to live connected, fulfilling lives. The approach was co-designed with young people from the outset and is centred around a group work approach. It supports young people to move into properties that become their homes, while also building strong and supportive friendship networks.

NHP supports Local Authorities to establish Local House Projects (LHPs) and to place young people at the centre of decision-making. Once an LHP is established, NHP supports staff to work with young people in inclusive ways, encouraging them to develop solutions to the challenges they face. LHPs enable young people to leave care in a planned and supported way, improve outcomes, and help staff develop relationship-based and psychologically informed ways of working.

To ensure young people are involved at every level of the organisation, each LHP elects two young people to represent them in the Care Leavers National Movement (CLNM). This forum provides a platform to hear, amplify, and act on young people’s voices. Members contribute not only to the development of their own LHP, but also to practice and policy at a national level. CLNM meets regularly, undertakes peer evaluations, hosts and delivers an annual national conference, and provides “expert user” consultancy. Members of this group also sit on the Board of Trustees as expert advisors.

We are looking for someone who is motivated, experienced in working with young people, and excited about supporting them to have their voices heard and acted upon.

Many people enter youth work or social work wanting to make a difference, but find that large organisational systems can limit their impact. At NHP, you will be able to use your energy and enthusiasm creatively, enabling young people to use their care experience to positively influence the systems that support them. You will work with CLNM and the core NHP team to ensure young people continue to drive our work at both local and national levels.

You will need a professional or academic qualification in a related field (e.g. Youth Work, Social Work, Education, or Health). Current registration with a professional body is desirable. We actively encourage applications from care-experienced individuals and will guarantee an interview where the essential criteria are met.

The NHP office is based in Crewe. We support hybrid working and currently spend a minimum of two days per week in the office. This Participation Worker role will support LHPs in the West Midlands. You will be expected to travel regularly to LHPs and attend meetings across the country. Some planned weekend work will be required throughout the year.

Benefits: 31 Days Annual Leave plus bank holidays, 10% Contribution to Pension, Salary Sacrifice Option, Hybrid working, Professional Development

Find out more

If you’re excited by the opportunity to be a part of something transformative, we’d love to hear from you.

ℹ️ You are invited to join the Participation Worker online briefing.

When: Thursday 12th February 1:00 – 2:00pm

Please register in advance for this meeting: 

https://us06web.zoom.us/meeting/register/YBymZxICRxq5QM9QqzLQcA#/registration

After registering, you will receive a confirmation email containing information about joining the meeting.

How to Apply

• Submit your CV and Cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by Sunday 22nd February 2026. Apply now.
• We welcome applications from all backgrounds. If you require adjustments during the process, let us know.
• Interviews are due to take place in person on 2nd and 3rd March 2026 at the NHP Office in Crewe.

Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.

Recruitment Agencies: We do not accept unsolicited CVs from agencies.

General Requirements: Right to work in the UK, two professional references, and a DBS check.

Harris Hill is delighted to be working with Liverpool Zoe’s Place (LZP) to recruit its first Chief Executive Officer.

Zoe's Place was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Liverpool Zoe’s Place (LZP) was established in December 2024 and took over full responsibility for the management of the hospice on May 1st 2025. In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.

Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

As Chief Executive, you will:

· Bring inspirational leadership to the LZP.

· Manage, plan and implement LZP’s strategy.

· Ensure the Hospice provides and promotes excellent clinical care.

If you are inspired and excited by what Liverpool Zoe’s Place does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £75,000 - £80,000 p.a.

Contract: Permanent / Full-time

Location: Zoe's Place, Yew Tree Lane, West Derby, Liverpool, L12 9HH

How to apply:

Please review the Recruitment Pack for further information about Liverpool Zoe’s Place, the CEO position and for details on how to apply.

Closing date for applications: 9am, Friday 13th February 2026

Both Liverpool Zoe’s Place and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Membership Growth & Engagement Manager (Direct Debit Membership)

Job details:

• London (Hybrid / Field-based across Greater London)
• Fundraising & Membership Growth
• Fixed-term: 12 months with opportunity to renew, dependant on performance. 
• Salary: £40,000

Who we are:

We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.

From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia. 

The need

To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.

Who you are

You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.

The Team & The Role

We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.

What you’ll do

You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.

Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.

For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.

On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.

Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA). 

Minimum requirements

• Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV). 
• Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
• Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
• Confidence in communicating with the public, including proactively starting conversations and handling objections.
• Strong organisational skills and ability to manage multiple workstreams independently.
• Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).

Preferred requirements

• Experience managing a membership scheme (acquisition + retention) with clear performance targets.
• Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
• Experience running or supporting face-to-face fundraising/membership recruitment at events.
• Experience managing external suppliers (design/print/digital) and working with paid social agencies.
• Understanding of GDPR-consistent supporter communications and supporter care best practice.

Success measures (first year)

In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time. 

You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.

Working Hours

At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.

Location

Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.

Benefits

In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.

Perks

Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.

Application Timelines & Deadline

• Please submit your application by 23:59 on 15th Feb
• Review week: From 16th to 22nd Feb
• Invitation to Interview: by Friday 27th Feb
• Interviews: Friday 6th March

Job Title: Children's Support Worker

Location: Warwickshire - Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role. 
Salary: £25,857.12 per annum 

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.

Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

A driving license and access to a car is essential to the role. 

Closing Date: 09:00 am 12 February 2026

Interview Date: 27 February 2026

The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.

We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.

• Permanent, full-time role in our Leadership Team (part-time considered)
• Salary: £46,800 (salary scale £46,800-£52,000)
• Deadline to apply: 9am, Wednesday 11 February 2026

Role Purpose

The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG).  You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.

Job Description and Job Specification

Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern

Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.

Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager

Key Tasks

Volunteer Engagement and Support

· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.

· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.

· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.

· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.

· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.

· Create regular communications to engage and update our volunteers.

Community Development

· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.

· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.

Operational Support

· Ensure our CRM is kept up to date with current volunteer details for each community.

· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.

· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.

· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.

Personal Specification

Essential experience

· Experience in a volunteer engagement role.

· Experience delivering events, both in person and virtual.

· Some experience using CRMs and reporting software.

Essential skills and knowledge

· Excellent written and verbal communication skills.

• Strong interpersonal and engagement skills.
• Ability to manage multiple projects and stakeholders.
• Strong time management and organisational skills.
• Ability to manage competing priorities in a small team environment.

Essential Behaviours

• Takes ownership and accountability for delivery.
• Works collaboratively across multiple volunteer communities.
• Demonstrates an inclusive approach to working.
• Comfortable engaging senior stakeholders with credibility.

Desirable experience

· Experience of working with event management systems and applications.

· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.

· Knowledge of professional bodies, CPD frameworks or membership models.

Flexibility and accessibility

We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.

Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.

Commitment to inclusion

We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.

Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.

The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.

Based in Islington, London – hybrid working available

This is your chance to combine all your expertise in F2F fundraising, leadership, coaching, training and recruitment – as Greenpeace’s ambassador for face to face and telephone fundraisers.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International

A passionate and persuasive advocate for climate and nature, you’ll be free to operate with a high degree of autonomy, leading projects and acting as the subject matter expert for F2F and telephone fundraising compliance and quality. By delivering high quality recruitment and training programmes, you’ll be ensuring that our fundraisers are not just trained, but also the most inspired, informed and effective in the sector.

Responsibilities span the strategic management and ownership of the entire F2F recruitment pipeline, as well as setting the direction for training resources and managing the delivery of all induction and campaign training. You’ll also act as the senior coaching resource for team leaders and managers and, working collaboratively, will be expected to drive standards across all in-house and partner teams.

Location: Islington, London. This role will be mainly office based and require UK wide travel to carry out in person interviews (particularly travel to Brighton) as well as some field support for fundraisers. There will be opportunity for some home working (around 1-2 days per week). Reasonable adjustments as well as specific office-based needs will be considered for those with long term health conditions and disabilities.

What we’re looking for:                                                                                                                             

• Significant, demonstrable experience in designing, implementing and evaluating complex training strategies across multiple channels of F2F.
• Significant experience as a F2F Fundraiser and Team Leader.
• Proven experience in end-to-end recruitment management, including strategic pipeline planning and managing selection criteria.
• Expert-level operational knowledge of the F2F sector, with an ability to identify and implement sector best practices.
• In-depth, current knowledge of all relevant CIOF, Fundraising Regulator and data protection legislation, with the ability to advise on compliance.
• A track record of coaching managers and team leaders, plus field staff.
• The passion and ability to translate our complex global mission and campaigns – along with our organisational values – into actionable training.

We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity
Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.

As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme at the application stage on the next page. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/assessment. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

Closing date: 9am on Monday 16th February 2026.

Yada is a small charity working to prevent and remove the stigma around the sexual exploitation of women and girls. Based in West Sussex our services include specialist 1-1 tailored support to self-identifying women involved in the sex industry, as well as partnership working to deliver preventative workshops to women who may be at risk of sexual exploitation.

Our training offer to professionals who support women who are being sexually exploited has also grown over the last few years. In 2025 over 200 professionals received our training. We are at an exciting time in the development of the charity as we look to expand our services, including reviewing our established training offer and exploring new options. 

The role

The Training and Resourcing Lead will have a key role to play in shaping and strengthening Yada, building on our previous success, and ensuring the charity’s sustainability as a respected specialist in the area of sexual exploitation locally and nationally. The role will have responsibility for leading on the review, design, development and delivery of our training offer to external partners and professionals, including networking and proactive local partnership building, to ensure all professionals who support women who are vulnerable to sexual exploitation receive training support. The role will also have responsibility to research, design and deliver a package of short internal training sessions for the development and upskilling of our outreach staff to ensure they remain trauma informed and current as specialists in supporting women in the sex industry. There is an expectation that the post holder will become Yada’s specialist in the sexual exploitation of women who are at risk, and be able to share this knowledge.

About you

We are seeking a self-motivated and organised female who has experience at collabarative working and relationship building, with previous experience in presenting or training.  She should have the ability to take on a specialist area and share this with others in a professional manner in person or online, promoting positive learning. Ideally this person would have previous experience or knowledge of working with vulnerable people, demonstrate an understanding to responses to trauma and PTSD, or show a commitment and passion for marginalised communities and be willing to learn. Knowledge of violence against women and girls would be an advantage.​

The Vacancy

Job Title: Fundraising Data Insight Officer

Location: London/Hybrid

Salary: £37,520.19

Weekly Hours: 35

Reference: YMC1166420

YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.

We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.

About the role

The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.

You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.

About you

We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.

Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.

You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.

If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Salary: £66,351 FTE (pending April 2026 pay award)
Hours: 37 hours per week (part time hours maybe considered for the right candidate, if applying for part-time working, please add this to your supporting statement)
Contract: Fixed–term maternity cover (anticipated 9 months, with possible extension)
Location: Hybrid – Based anywhere in the South West, with travel to local hospice sites as required. This is a hybrid role, with the flexibility to work from home and attend your nearest hospice—Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)—as needed.

Make a real difference every day

At Children’s Hospice South West (CHSW), we provide vital, compassionate care for babies and children with life limiting conditions and their families. Our work is only possible thanks to our dedicated teams who share our passion, values and commitment to excellence.

We are looking for an experienced and inspirational Head of Finance to lead our finance function during a period of maternity leave. This is a key leadership position within CHSW, ensuring that our financial reporting, control environment and strategic planning continue to support outstanding care delivery.

If you are a senior finance professional who enjoys leading people, improving systems and delivering high quality financial information that informs organisational decision making, this is an exceptional opportunity to join a charity that truly changes lives.

About the Role

As Head of Finance, you will:

• Lead, motivate and develop the Finance team to deliver a professional, supportive and efficient service
• Oversee monthly and quarterly management accounts, KPIs and performance reporting
• Lead on budgeting, reforecasting, cashflow and short– to medium term cash management
• Produce annual statutory accounts for CHSW and its subsidiary, and work closely with external auditors
• Oversee payroll processing and statutory compliance (pensions, HMRC, P11Ds etc.)
• Ensure accurate VAT and tax accounting, working closely with specialist advisers
• Maintain effective financial controls, policies and system governance
• Act as the finance lead on cross functional projects and internal committees
• Work closely with senior leaders and operational colleagues, promoting strong financial stewardship across the organisation
• Support the Director of Finance & Retail, providing cover for SMT, committee and Board work where required

About You

To be successful, you will need the following:

• ACA qualified (or equivalent) and a member of a recognised accounting professional body (e.g., ICAEW)
• Significant finance leadership experience in a similar sized organisation
• Strong experience in:
o annual financial reporting and charity accounts
o budget preparation and financial modelling
o management accounts and KPI reporting
o financial processing functions
o internal controls and finance procedures
• Excellent communication skills, with the ability to explain complex financial matters to non finance colleagues
• Experience leading and developing teams
• A proactive, solutions focused approach and the ability to manage multiple priorities
• A full UK driving licence

Ideally you will also have:

• Charity taxation experience, including VAT and partial exemption
• Experience with Xledger
• Experience working within a hospice, charity or large retail linked organisation
• Knowledge of statutory grant or charitable trust reporting

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

How to Apply

To apply, please submit your CV and a supporting statement outlining how your experience meets the role requirements. If you are looking to relocate prior to taking on this post or are interested in part time hours, please specify this in your supporting statement.

Closing date: 15/02/2026
Interview date: Anticipated initial telephone screening 19/02/2026 and face to face meetings at our Charlton Farm Hospice near Bristol on 26/02/2026

If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today 

Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Charity Registration Number 1003314

You may have experience of the following: Finance Manager, Senior Finance Manager, Finance Lead, Head of Financial Operations, Financial Controller, Group Financial Controller, Financial Reporting Manager, Director of Finance (Deputy/Associate), Finance Business Partner (Senior/Lead).

REF-226 436

About us

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran wellbeing and recovery.  Through a range of innovative programmes, from excavation on the battlefield of Waterloo to discovery of the objects uncovered in our extensive Finds collection, we support meaningful engagement in heritage.

The role

This is a fantastic opportunity for a proactive indivudal who enjoys working collaboratively as part of a small, dynamic and passionate team, alongside an extensive network of volunteers.  Working across all aspects of our administration, in support of our operational delivery, communications, fundraising and outreach. 

Key responsibilities:

• Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.

• Customer service, responding to email and telephone enquiries and correspondence.

• CRM and data management, including managing donors, volunteers and a wide range of contacts and suppliers information.

• Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.

• Completing research as requested, compiling and summarising information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.

• Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.

• Event administration, including bookings, logistics and support to outreach.

Start date: Immediate

Location: We work remotely with 1-2 days in London per month at your own cost

Salary: £24-25,000

Hours of work: 37.5 hrs per week

How to apply: CV with covering letter outlining your motivations for the role and how you meet the person specification

Closing date: 17.00 on Thursday 5 February

Interviews: Friday 13th February 2026 (tbc)

No agencies please

Head of Prevention

Contract: Permanent
Function/Team: Delivery
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Director of Intelligence and Prevention
Salary: £42,856 - £48,217

Equal Opportunities

As a small charity working to disrupt the global business of human trafficking, gathering intelligence, and delivering campaigns and projects around the world, we recognise that our team is strengthened by the knowledge, experience and insights that people from a wide range of backgrounds bring. As a minimum, we expect all applicants to show a demonstrable commitment to equality and diversity.

Summary of the Role

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

This role will lead on our work to prevent recruitment of vulnerable people, overseeing our global prevention programmes that reach high-risk communities with lifesaving information, typically via social media (through partnership with companies like Meta & TikTok). It will also lead on our data gathering initiatives, and on the development of our new product, the Safety Centre.

The Head of Prevention is responsible for ensuring our programmes are high quality, effective, leading on safeguarding as well as monitoring and reporting impact to drive future funding.

Summary of Responsibilities

Team Management & Leadership:

· Manage a multi-disciplinary team that works together to deliver prevention programmes, bring in partner data for our Traffik Analysis Hub, and develop software and data tools for vulnerable communities.

· With support from the Director of Intelligence and Prevention, oversee the flow of intelligence resulting from prevention programmes, including the safeguarding of individuals at risk.

· Manage relationships with funders and partners.

· Manage data experts focused on bringing in high quality data to our Traffik Analysis Hub and leverage those insights to build effective prevention programmes.

· Work within the Senior Leadership Team to ensure organisational strategic focus against annual impact and income targets.

· Work alongside the Development Team to deliver funding bids and pitches for further prevention programmes.

Programme Delivery & Product Oversight:

· Oversee all prevention programmes to ensure we reach the right audience based on intelligence with effective messaging.

· Oversee all intelligence collection and safeguarding while key campaigns are live, providing a trauma-informed and person-centred approach.

· Monitor, capture, and communicate the impact of prevention programmes to evidence our methodology, and drive further funding.

· Improve and innovate our programmes to scale, overseeing the build of our new Safety Centre, a 24/7 platform leveraging AI to provide round-the-clock prevention, supporting our Full Stack Developer and supported by our senior solutions architect.

· Monitor and review social media performance for prevention campaigns and suggest ways to improve reach and engagement.

· Support the Data Engagement Manager to build and maintain relationships to effectively source data for our Traffik Analysis Hub.

· Capture and articulate use cases for the TA Hub to support marketing and partner engagement.

The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Person Specification

· Experience managing a high-performing, target-oriented team, with the ability to motivate and guide others toward shared goals.

· Strategic thinker who can see the bigger picture while delivering high-quality work at pace.

· Excellent communication and storytelling abilities, with the capacity to craft compelling content tailored to specific audiences and interpret feedback and data to refine messaging.

· Skilled at building trusted relationships and influencing others in the sector.

· 3+ years working in social media targeting, content production, and metrics tracking.

· Highly organised and resourceful self-starter with strong attention to detail.

· Comfortable working under pressure and managing multiple priorities effectively.

· Strong analytical and reporting acumen, able to effectively measure, interpret, and capture the impact of programmatic and intelligence-led work.

· Creative and adaptive, with a curiosity for innovation, social media and tech platforms.

· Deep sense of empathy and commitment to STOP THE TRAFFIK’s mission, with the ability to connect data and human stories to drive preventative action.

· Skilled in person-centred and trauma-informed safeguarding.

Personal Qualities

• Strong demonstration of STOP THE TRAFFIK values

• Ability to multitask to a high level, while meeting deadlines and managing time effectively

• Highly resourceful, self-starter, open to innovation with strong attention to detail

• Growth mindset, open to giving and receiving feedback

• Ability to work effectively independently and in a team, with excellent communication skills

We do not require any additional qualifications, rather, candidates must demonstrate previous experience in an environment with transferrable skills to this position. If you do not meet 100% of the above, please consider applying regardless. We are happy to upskill where possible or look at alternate roles in the company.

Safeguarding Vulnerable Children & Adults

STOP THE TRAFFIK is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.

 Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday 20th February 2026.

Registered Charity No. 1127321

We cannot sponsor applicants at this time.

We actively encourage applications from people of all backgrounds, minority, and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

Lead complex, high-impact services that support people to live well and help shape the future of social care in Southend.

Applications close: 9 a.m. Thursday 26th February 2026
Location: Southend-on-Sea and services-based

About Southend Care

Southend Care is a wholly owned local authority company delivering a broad range of adult social care services, including older people’s care homes, domiciliary care, supported living, mental health services and community-based provision.

Operating across multiple locations with a lean, committed leadership team, the organisation is known for its adaptability, responsiveness and ability to manage change in a challenging and fast-moving environment.

With a refreshed board, new non-executive directors and a renewed focus on culture, engagement and commercial resilience, Southend Care is looking ahead with confidence. We are also on a journey towards providing services for children and young people, so there has never been a better time to join us.

About the role

Southend Care is seeking an experienced, hands-on Director of Operations to play a pivotal role in leading and shaping high-quality social care services across the city. This is a rare opportunity to join a values-driven, commercially aware organisation at an exciting point in its evolution, helping to strengthen operational performance, embed a positive culture and support sustainable growth.

As Director of Operations, you will take overall responsibility for the operational leadership, quality, safeguarding and performance of services. Working closely with the Managing Director and Director of Corporate Services, you will provide visible, credible leadership to managers and frontline teams, ensuring services are safe, person-centred and financially sustainable.

You will play a central role in developing managers, strengthening consistency across services, improving engagement with stakeholders and service users and supporting opportunities for service development and growth.

This is a genuinely hands-on role in a small senior team, requiring someone who is comfortable rolling up their sleeves while also contributing strategically to the organisation’s future direction.

Who we are looking for

We are looking for an operationally strong, people-focused leader with senior experience across social care and a deep understanding of regulated services. You will bring credibility in areas such as safeguarding, quality improvement and service delivery, ideally in older people’s services, domiciliary care, mental health or supported living.

You will be comfortable working autonomously in a lean environment, visible and approachable in your leadership style and confident holding managers to account while building trust and rapport.

Commercial awareness, adaptability and a collaborative mindset are essential, as is a genuine commitment to service user and staff experience.

Above all, you will bring the energy, personality and practical leadership needed to thrive in a close-knit team and help Southend Care continue to evolve and succeed.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Thursday 26th February 2026.