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Are you passionate about using research and insight to help organisations make better decisions and create greater impact? Join Shelter as our Audience Research and Insight Manager and play a key role in helping us better understand the people we support, engage and influence.
About the role
The role of Audience Research and Insight Manager is a vital role, working with teams across Shelter to develop valuable insights into our key and varied audiences, ensuring user needs are valued along with the needs of the organisation, and our work is underpinned by actionable insight. Our audiences include donors (regular givers, occasional donors, eventers, community fundraisers), retail audiences (online and high street shoppers and donors), campaigners, service users, volunteers and elite audiences (journalists, politicians, policy makers, housing professionals) and corporate partners.
Role specifics
We’re looking for someone who can lead and develop audience research and insight that helps Shelter better understand, engage and support the people we work with. You’ll manage a team of User Researchers, champion user-centred and inclusive research practices, and bring together evidence from research, analytics and audience data to generate clear, actionable insights. Working collaboratively across the organisation, you’ll help teams make informed decisions about audiences, messaging and channels, while promoting an insight-led culture, monitoring external trends and ensuring research continues to shape Shelter’s strategy and impact.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the 7-person Strategic Evaluation and Insight team which sits in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.
The team is a keystone in shaping and delivering the work of Shelter bringing together Strategic Monitoring, Evaluation and Learning, Audience insight and User Research.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Flexible with home working option. Travel to London required.
Contract type: Contracted (August 2026 – April 2027)
Salary: £44,323.14 per annum
Hours: 35 hours per week
Closing Date: Thursday 6th August 2026 at 11:30pm
Do you have experience leading complex, cross-organisational fundraising campaigns and the ability to bring multiple teams together around a shared goal? Are you a confident fundraiser and dynamic project manager who can balance strategic planning with hands-on delivery?
Then join Shelter as Senior Fundraising Campaign Manager and lead the delivery of our flagship integrated fundraising campaign, the Winter Appeal.
About the role
As Senior Fundraising Campaign Manager, you will lead the planning and delivery of Shelter’s 2026 Winter Appeal — our largest integrated fundraising campaign and a vital contributor to the organisation’s financial sustainability.
Working across Income Generation and with teams throughout Shelter and Shelter Scotland, you will bring together fundraising, media, marketing, digital, creative, campaigns, services and retail activity to maximise income, supporter acquisition and longer-term value.
Alongside delivering the 2026 appeal against ambitious targets, you will work with the Head of Planning and Project Management to develop a multi-year Winter Appeal strategy. You will ensure future campaigns are supported by strong governance, clear milestones and robust plans that align with Shelter’s Income Generation strategy.
This is a contracted role from August 2026 to April 2027. The role offers flexible and home-working options, with travel to London required.
Role specifics
We’re looking for an experienced campaign leader who can confidently matrix manage a complex, cross-organisational project team and keep delivery progressing against agreed timelines, budgets and objectives.
You will oversee campaign governance, coordinate activity across multiple workstreams and ensure that marketing plans, media activity and creative content are fully aligned with the campaign’s audiences and objectives.
You will identify opportunities, anticipate challenges and ensure risks or barriers are understood, escalated and resolved at the earliest opportunity. You will also own key project documentation, including campaign plans, governance arrangements, risk registers and stakeholder reports.
As part of the role, you will line manage a Senior Project Management Executive, supporting their work across content development, creative delivery and performance reporting. Following the campaign, you will lead a full evaluation and establish clear, timebound improvement actions to strengthen future Winter Appeals.
You may also support other organisational campaigns, acting as a fundraising representative and ensuring income generation is embedded within their development and delivery.
Apply to be part of our team and help bring colleagues and supporters together in the fight for home.
About you
You will have experience project managing complex, cross-organisational income-generating projects and understand the opportunities and challenges involved in bringing multiple teams and priorities together.
You will also have experience developing and delivering multi-year fundraising strategies, balancing long-term strategic thinking with the detailed, hands-on delivery needed to achieve results.
You will be:
Experience of leading multi-million-pound campaigns and working across fundraising, marketing, media or other integrated campaign disciplines would be particularly valuable.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family-friendly policies, a competitive pension scheme and interest-free travel loans.
Our employees also have access to flexible working practices, salary sacrifice schemes, a tenancy deposit loan, payroll giving, a cycle-to-work scheme and an employee assistance programme.
We are happy to talk about flexible working and personal growth, and we are committed to creating a workplace where you can be yourself and achieve success based on your merit.
About the team
This role sits within Fundraising Enablement in Shelter’s Income Generation Directorate and reports to the Head of Planning and Project Management.
Fundraising Enablement provides direction, structure and specialist support to colleagues across the organisation, helping to deliver Shelter’s Income Generation strategic plan. Through expertise in planning, project management, innovation and fundraising compliance, the function enables teams to achieve their income-generating goals and supports an organisation-wide culture in which fundraising can thrive.
You will work closely with colleagues across Individual Giving, High Value Partnerships, Community and Events, Retail, and Product Development and Innovation, as well as teams including Media, Creative, Digital, Campaigns, Services and Shelter Scotland.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day, millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement.
In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter, and we welcome you on our journey to becoming a truly anti-racist organisation.
We recognise that people from marginalised groups may face additional barriers throughout their careers. Research has shown that women and people of colour are less likely to apply for roles unless they feel they meet every requirement.
If you are excited about this role but your experience does not align perfectly with every part of the job description, please do not let that stop you from applying. We encourage you to tell us how your skills, knowledge, behaviours and experience would support your success in the role.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support and enabling them to live free from harm, abuse and neglect.
All staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies or accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you passionate about understanding people's needs and using research to create better digital experiences? Join Shelter as a User Researcher and help shape the digital products and services that support our fight for home.
About the role
The User Researchers play an integral role in delivering Shelter’s Digital Purpose:
Digital enables Shelter to meet its goals by creating engaging experiences which harness and amplify people power in the fight for home.
Working closely with the digital product teams you will use an iterative and user-centred approach to plan, design and facilitate research activities with users to help teams get a richer understanding of the people that are engaging with Shelter’s digital products and services so that we can design solutions to meet their needs or goals.
Role specifics
We’re looking for someone who can plan and deliver high-quality, inclusive user research that helps shape better digital products and services. You’ll work closely with designers, product managers and stakeholders to turn design challenges into research questions, design and facilitate research activities, and generate actionable insights from qualitative and quantitative data. You’ll champion user-centred design across the organisation, helping teams build confidence in research-led decision-making while promoting good practice in ethics, accessibility and safeguarding. Working collaboratively within agile teams, you’ll help ensure the voices and needs of our users remain at the heart of Shelter’s digital services.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the 7-person Strategic Insight and Evaluation team which sits under in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.
The team is a keystone in shaping and delivering the work of Shelter and brings together strategic audience insight and user research and monitoring, evaluation and learning.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you an organised and proactive with an interest in property, facilities and health and safety compliance? Join Shelter as our Property and Facilities Compliance Coordinator and play a key role in helping to keep our offices, shops and services safe, compliant and fit for purpose.
About the role
Changes are happening across Shelter and Property and Facilities need to be able to adapt their processes to support the organisation to deliver its strategy. The purpose of this role is to support the Head of Property & Facilities, the Health and Safety Manager and the Building Surveyor in the day-to-day co-ordination and administration of running the Shelter Estate
Role specifics
The Property and Facilities Compliance Coordinator plays a key role in helping to keep Shelter’s people, properties and workplaces safe and compliant. Working closely with the Health & Safety Manager and wider Property & Facilities team, the role supports the coordination of health and safety audits, compliance checks, accident reporting and statutory inspections across our estate. You’ll help maintain accurate records and reporting, monitor actions through to completion, coordinate contractors and site access, manage compliance documentation and systems, and support the delivery of key health and safety processes, including fire, water and asbestos management.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Property and Facilities team are responsible for ensuring the estate is fit for purpose and fully compliant for Shelter’s staff, volunteers and clients. The portfolio comprises one freehold property in London (Old Street HQ), 22 Leasehold offices and around 75 leasehold shops across England and Scotland. The retail portfolio is typical of the charity sector with a mix of Furniture, Boutique and Community shops.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.
This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.
Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.
This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.
As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.
We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.
If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4).
Job Purpose
The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.
The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.
Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships
Key Accountabilities/Responsibilities:
Corporate Partnerships Strategy & Growth
· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions
· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years
· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing
· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners
· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities
Income Generation & New Business Delivery
· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract
· Secure six-figure and multi-year partnerships aligned to organisational priorities
· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.
· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets
· Apply disciplined prospect qualification, prioritisation and conversion methodologies
· Lead complex, high-value negotiations and partnership design
Pipeline Management, Forecasting & Performance
· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making
· Track and report on pipeline health, conversion rates, income forecasting and return on investment
· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.
· Ensure accurate forecasting and proactive management of risks and opportunities.
Partnership Management & Strategic Account Growth
· Oversee the strategic management, renewal and year-on-year growth of existing partnerships
· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements
· Ensure strong retention rates and long-term partner engagement
· Act as senior relationship lead for flagship and high-value accounts
· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation
Global Volunteering Programme
Team Leadership & Capability Building
· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited
· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development
· Build a high-performing, accountable and commercially focused team culture
· Support capability development in pipeline management, negotiation and partnership growth
· Ensure effective use of systems, data and insight across the function
Proposition Development & Cross-Organisational Leadership
· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions
· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities
· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities
· Drive innovation in corporate partnership “products”, responding to evolving market demand
External Profile, Influence & Market Positioning
· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration
· Build and maintain strong relationships with senior corporate stakeholders and decision-makers
· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities
· Contribute to thought leadership and sector engagement
Risk, Compliance & Due Diligence
· Ensure robust corporate due diligence processes and proactive management of reputational risk
· Maintain compliance with fundraising regulation, ethical standards and organisational policies
· Protect and enhance Habitat GB’s brand through careful partner selection and management
Person profile:
· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals
· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context
· Demonstrable success in building and converting high-value pipelines
· Experience managing and growing strategic partnerships and key accounts
· Experience leading complex negotiations and high-level stakeholder engagement
· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation
· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas
· Commercially astute with the ability to align corporate objectives and social impact
· Strong understanding of pipeline management, forecasting and performance metrics
· Excellent written and verbal communication skills, with the ability to influence at senior level
· Highly delivery-focused, with a strong track record of meeting or exceeding income targets
· Strategic thinker with the ability to translate strategy into measurable results
· Strong relationship builder with credibility at senior/executive level
· Data-driven and disciplined in pipeline and performance management
· Creative and solution-oriented in developing partnership propositions
· Strong influencing skills in complex and matrix environments
· Results-driven, resilient and accountable
· High integrity, professionalism and sound judgement
· Strong alignment with Habitat GB’s mission and values
· Collaborative, inclusive and values-led leadership style
· Commitment to equality, diversity, safeguarding and ethical practice
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.