1,104 Social jobs

We're looking for a compassionate and resilient Service Manager to join our Domestic Abuse service located in Kent. No experience or personal care required, just the right values.

£37,669.00 per annum, working 40 hours per week.

2 year fixed term contract.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Look Ahead IDVA Managers provide a high-quality safe service to those at highest risk of domestic abuse.

The post holder will be responsible for leading a team that keeps the safety of victims of domestic abuse at the core of all processes. You will have overall responsibility for all clients accessing the service. The post holder will have good knowledge of the criminal justice system and an understanding of Marac protocols.

The manager will also raise awareness of male domestic abuse.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Ensuring all recording is completed including outcomes and closures in a timely manner.
• Developing multi agency partnerships with statutory and non-statutory partners in the sector.
• Carrying out regular supervisions with the team.
• Carrying out regular Casework Management with all staff.
• Completion of monthly case file audit.
• Oversight and management of IDVA caseloads in accordance with Safelives guidance.
• Managing and signing off the recording of safeguarding incidents.
• Oversight and sign off of client Safety and Support Plans and Dash Risk Assessments.
• Managing Commissioner expectations for the service.
• Developing productive relationships with partner organisations to improve service outcomes.
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team

What you'll bring:

Essential:

• IDVA qualification essential
• Have an excellent understanding of domestic abuse and working with male victims and the legal and civil remedies available to victims and survivors.
• Experience of managing a team dealing with frontline high risk domestic abuse clients essential.

About us:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a compassionate and resilient Support Worker to join our Learning Disabilities Servicelocated in Gravesend. No personal care or experience required, just the right values.

£13,988.00per annum, working 20 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers are responsible for supporting people with autism, learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. The Pelham road Service will be 5 new self-contained flats, for customers with learning disabilities, Autism and Complex needs, and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person. Support Workers will need to be flexible and shifts will require some mornings, afternoons/Evenings and weekends.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
• Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
• Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team

What you'll bring:

Essential:

• NVQ Level 2 or equivalent
• Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities and supporting them in line with a PBS framework

Desirable:

• Has some experience in Trauma Informed care
• Has some experience in working with people with Mental health
• Driving licence and a willingness to drive as part of support duties

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets. No experience or personal care required, just the right values.

£31,748.77 per annum, working 40 hours per week.

Fixed Term Contract for 1 year.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will:

• Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis.
• Act as a positive influence on customers encouraging responsible behaviour and self-reliance to people in the service.
• Support people in a way that maximises their self-sufficiency and enables them to live independently on returning to their own homes.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager.
• Carry out initial assessments of potential customers and make decisions over access to the Crisis House
• Undertake continuous assessment of needs and potential risks & agree levels of support and actions.
• Create support / action plans for providing appropriate services based on the assessment and reflecting the services and resources available to enable the customer to overcome their crisis

About you:

• Promote team ethos and values
• Positive contribution to team environment
• Personal development in team context
• Assist customers to achieve Support Plan goals

What you'll bring:

Essential

• NVQ Level 3 in Health & Social care, or equivalent academic qualification.
• A minimum of one years' experience of supporting vulnerable adults with mental health / substance use or dual diagnosis needs.

Desirable

• An understanding of care-planning processes and Models of Care within mental health.
• Knowledge of group and individual therapy and an understanding of risk management.
• Experience of working with vulnerable people who are undergoing a period of crisis.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for two motivated & empathetic individuals to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). This position is offered on a permanent basis.

Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?

If this sound like you, then we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

Hours: 21 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments. 

Contract: Permanent

Responsible to:  Information & Advice Manager

Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy.

Salary: £30 – 32,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Work as part of a team giving great support to local older people

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing. 

We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team.  The role will include:

· Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.

· Providing Information & Advice on other topics older people require support with.

· Providing support via home visits, over the phone and in community settings.

We are looking for:

- Experience of giving information & advice.

- Experience of welfare benefits advice work and completing benefit forms.

- Good understanding of the welfare benefits system for older people.

Access to a car is required.

Click on apply to be taken to our website for full information, and how to apply. We are interviewing as suitable applications are received. 

Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).

About the Role

We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.

As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.

Key Responsibilities

• Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.

• Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.

• Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.

• Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.

• Reporting: Compile impact and activity reports for internal management, trustees, and funders.

What We Are Looking For

• Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.

• At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.

• Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.

• Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.

• Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.

Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.

As a DRIVE Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
• Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

• You will need to:
• Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
• Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
• Please see attached Job Description and Person Specification for further details.

About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Rural Media is a Herefordshire-based charity and production company that empowers rural young people and underserved communities to find their voice, develop their creative talent and use digital creativity to drive social change. Through our proven creative participation model, developed and refined over three decades, we support early-career creative talent, young rural people and underserved groups to gain the skills, confidence, and platforms for personal growth and societal change.

Over the next three years, Rural Media Charity will focus on two interconnected strategic priorities:

• Youth Voice & Social Change – Supporting young rural people to drive social change through digital creativity, challenging stereotypes, influencing policy, and becoming leaders and changemakers in their communities
• Early-Career Artists/Creatives & Digital Platforms – Supporting early-career creatives from rural, regional and underserved communities to develop their practice, thrive on digital platforms, and build professional creative careers

Rural Media is looking for an ambitious Strategic Partnerships Manager to build a brand-new corporate partnerships function from the ground up. This is a rare opportunity to shape a role from scratch, backed by our CEO/Creative Director and a Strategic Partnerships Consultant, generating a six-figure income stream that will directly fuel our work with rural young people and underserved communities.

Working closely with our Development Director, Head of Youth Programmes and Head of Production, you'll identify, secure and grow partnerships with businesses who share our commitment to rural equality and youth opportunity — turning first conversations into lasting, mutually valuable relationships with a particular focus on supporting young people not in education, employment or training into real opportunities in the creative sector.

This is a varied role combining prospecting, pitching, negotiation, stewardship and ambassadorial work – whether that's crafting a partnership proposition, presenting to a board, or reporting back to a corporate supporter on the impact of their support.

We're looking for someone who is:

• A proven relationship-builder with a track record of generating income, sponsorship or partnership value.

• Confident engaging and influencing senior stakeholders, including at director and board level.

• Skilled at developing compelling proposals, pitches and cases for support.

• Comfortable managing a varied pipeline from first contact through to signed agreement.

• Excited about widening opportunity for young people and underrepresented communities through corporate partnership.

At Rural Media, you'll join a friendly, ambitious team committed to using creativity to change lives and widen access to careers in the screen industries. If you'd like to help build a new income stream that transforms young lives, we'd love to hear from you.

To apply:

• Visit our website

• Deadline for applications: 9am 10th October

• Start date: Mid-late November

We are committed to equality, diversity, and inclusion, and welcome applications from all backgrounds regardless of race, ethnicity, gender, age, disability, sexual orientation, religion, or socioeconomic background. We particularly encourage applications from underrepresented groups. If you require any reasonable adjustments during the application or interview process — such as accessible formats, extra time, or alternative ways to communicate — please contact Mel and she will be happy to accommodate you.

We're looking for 3 compassionate and resilient Support Worker's to join our Young People service located in Islington. No experience or personal care required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Islington Young People's Assessment Centre is a 24-hour staffed supported housing service that provides accommodation and support for young people leaving care, unaccompanied asylum-seeking children, young people experiencing homelessness, and those at risk of homelessness.

As a Support Worker, you will play a vital role in creating a safe, supportive and welcoming environment throughout the day, ensuring young people feel secure, respected and supported. You will help maintain the smooth running of the service, respond to welfare needs, and work collaboratively with the wider team to support young people to achieve positive outcomes and move towards greater independence.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Build positive, professional and trusting relationships with young people.
• Provide emotional and practical support throughout the night.
• Ensure the safety and wellbeing of young people and the service environment.
• Carry out regular welfare and health and safety checks in accordance with service procedures.
• Respond appropriately to incidents, emergencies and safeguarding concerns.

About you:

• Is passionate about supporting young people to achieve their goals and aspirations.
• Understands the challenges faced by care leavers, young people experiencing homelessness and unaccompanied asylum-seeking children.

What you'll bring:

Essential

• Experience supporting young people, vulnerable adults or individuals with support needs, either in a professional or voluntary capacity.
• Ability to build positive relationships and maintain professional boundaries.
• Good written and verbal communication skills.
• Ability to work waking night shifts and respond effectively to emergencies.

Desirable

• Experience working within supported housing, homelessness, mental health, care leaver or young people's services.
• Knowledge of safeguarding, trauma-informed practice and risk management.
• NVQ Level 2/3 in Health & Social Care or equivalent qualification.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

  ABOUT THE ROLE

Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.

As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.

This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.

  PAY, HOURS AND BENEFITS

✓  £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.

✓  Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays

✓  25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service

✓  4% employer pension contribution

✓  Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria

✓  Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one

✓  A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points

✓  Employee Assistance Programme with 24/7 confidential support

✓  Monthly supervision and reflective practice sessions, plus a structured four-week induction

✓  A small, inclusive team where your voice shapes how we work

✓  A company dedicated to the continuous professional development of its team members

  WHAT YOU’LL DO

• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management

• Deliver structured keywork sessions and co-produce individual support plans with each resident

• Help residents into education, employment and training — CV writing, job applications, college enrolment

• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans

• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals

• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way

• Accompany residents to appointments with external agencies — GP, Job Centre, local authority

• Respond calmly and professionally to conflict, emotional distress or challenging behaviour

• Work with the wider team to ensure the safety and wellbeing of all residents

• Contribute to team meetings, supervision and your own continuing professional development

  WHO WE’RE LOOKING FOR

Essential:

• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting

• A genuine understanding of the challenges care leavers face in the move to independent living

• Working knowledge of safeguarding and trauma-informed practice

• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard

• Confident IT skills and the ability to use a digital case management system

• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment

• Right to work in the UK

For the £32,000 rate:

• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above

Desirable:

• Experience supporting young adults into education, employment or training

• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning

• Experience with complex needs, mental health or substance use

Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.

  WHAT MAKES A GREAT ELSL SUPPORT WORKER

• Treats every young adult as a capable individual — not a case to be managed

• Understands that independence is built gradually, and shows up with patience and consistency

• Holds clear professional boundaries while staying warm and approachable

• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working

• Is a confident advocate for residents with external agencies and professionals

• Takes ownership of their own development and reflective practice

  HOW TO APPLY

For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.

Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.

Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.

Purpose of the Role

The Sessional Leader in Charge is responsible for leading youth club sessions, overseeing staff and volunteers, and ensuring that young people experience a safe and engaging environment. You will plan and deliver creative and developmental activities, support young people’s personal growth, and represent The OBC to partners and funders.

Key Responsibilities

● Session leadership including safeguarding and safety at all times

● Relationship building with young people aged 7 to 19 plus

● Programme planning using the NYA Youth Work Curriculum

● Personal and social development including referrals to external agencies

● Team management of sessional staff and volunteers

● Monitoring and reporting including participation data and outcomes

● Impact reporting through written reports and case studies

● Equality and inclusion across all sessions

● External representation on behalf of The OBC

Person Specification

Experience working with young people in youth work, education or community settings - Essential

Strong leadership and communication skills - Essential

Understanding of safeguarding and child protection - Essential

Ability to plan and deliver inclusive and engaging sessions - Essential

Youth Work qualification at Level 3 or above, or equivalent experience - Desireable

Knowledge of Southwark and issues affecting local young people - Desireable

Current First Aid and or Safeguarding certification - Desireable

We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

The roles is full time and offered on a hybrid working basis with two days per week from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

As an IDVA, you'll support victims at some of the most difficult times in their lives. We're looking for someone who is compassionate, adaptable, and committed to providing excellent advocacy and support through a trauma-informed and person-centred approach. You'll be passionate about empowering survivors, building trust, and helping individuals make informed choices while ensuring their safety and wellbeing remain at the heart of your work.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression, an IDVA qualification
• Clinical supervision: to promote reflective practice and wellbeing

About the role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them
• Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records
• Experience of adapting communication styles to be able to effectively communicate
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangement

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

 

Welfare and Dementia Activities Officer

Location: Based at Head Office, with delivery of dementia activities in St Helens area and occasional welfare visits to Scotland and the South of England

Benefits: 25 days annual leave plus bank holidays, flexitime, agile working, up to 13% pension contribution, death in service benefit, long service award, free parking, free training, and occupational sick pay.

Hours: 37.5

Job Purpose

To provide remote welfare support to beneficiaries, with occasional visits across Scotland and Southern England, helping them access statutory and voluntary services, maximise their income, and receive practical advice and guidance.

Lead the planning, coordination, and delivery of dementia activities in St Helens, creating opportunities for beneficiaries and their families to connect, participate and improve their overall wellbeing.

Key Responsibilities

• Provide remote welfare support to beneficiaries across the UK, assessing their needs and providing appropriate advice, guidance, and signposting.
• Plan and undertake occasional beneficiary visits as part of the Trust’s visiting programme across the UK, where appropriate to the individual’s needs.
• Support beneficiaries to access statutory and voluntary services, benefits, grants, and other sources of financial or practical support.
• Make and follow up internal and external referrals as required.
• Identify and escalate welfare, safeguarding and urgent concerns to the relevant authorities, keeping the Head of Welfare and Communities informed.
• Maintain accurate and up-to-date records of beneficiary contacts, assessments, referrals, and outcomes.
• Lead the planning, organisation, and delivery of dementia activities across St Helens, including lunches, day trips, carer support, training sessions and social activities, working collaboratively with our Admiral Nurse and Welfare colleagues.
• Recruit, support and coordinate volunteers to assist with activity delivery and events.
• Develop and maintain local networks with relevant organisations and professionals to identify opportunities for joint initiatives and collaborative approaches to welfare and dementia support and activities.
• Promote relevant Trust services, including Ruskin Lodge Respite Care Home, and support referrals where appropriate.
• Represent the Trust at relevant meetings, events and community activities.
• Produce a monthly report on activity and outcomes.
• Participate in relevant training and professional development.
• Undertake other duties appropriate to the role, commensurate with the post holder’s skills and experience.

 Qualifications

• 5 GCSEs Grades C/5 or equivalent

Experience

• Experience of providing advice and support by telephone and in person

Skills and Qualities

• Ability to work independently with minimal supervision
• Creative and ability to use initiative
• Excellent verbal and written communication skills
• Excellent organisational, prioritising and timekeeping skills
• Able to represent the Trust externally and build collaborative partnerships
• Driving licence and access to a vehicle
• Committed to the work of the Trust
• Budget management

Knowledge

• Understanding of state benefits and services available to support our beneficiaries
• An understanding of the issues that older people face
• Understanding of safeguarding practices
• Understanding of dementia and / or willingness to learn 
• Computer literate in Microsoft office programmes and ability to learn different bespoke software packages
• Knowledge of data protection legislation 

Interested candidates are invited to submit a CV and cover letter outlining their interest and suitability for the role by 5pm on 28th September.  Interested candidates are encouraged to submit early applications as the application window may close sooner if a suitable candidate is found.

Interviews are scheduled for 6th October.

Pilkington Family Trust is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable adjustments to effectively access the recruitment process.

Please note an Enhanced DBS check will be undertaken by the Trust for this role.