Specialist support worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.
Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
About the Mental Health Youth Work Service Pilot
The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health.
Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services.
The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver.
The service runs across two hospital sites in London: King’s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site.
Job Description
Where you fit in
This is an exciting new service working in partnership with King’s College Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm.
The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners.
The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community.
The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements
Main Duties & Accountabilities
• Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm.
• Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally.
• In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread’s model of intervention is delivered consistently.
• Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges
• Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions
• Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread’s interventions
• Along with the team, tailor and design youth work resources that are specific to the young people we are working with
• Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations.
• With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings
• Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required.
• Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to.
• Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people
• Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm.
• In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread’s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts.
• Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread’s best-practice requirements. (Training will be provided.)
• Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required.
• Work as part of a team to continue to develop the programme’s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders.
• To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners.
• With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation.
QUALIFICATIONS
Essential:
Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience
Desirable:
A degree-level qualification in social work, youth work, social science, education or another relevant field
Qualifications in counselling and/or mental health first aid for young people
KNOWLEDGE
Essential
• A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people • Understanding of the issues faced by young people living in inner city areas • An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector • Knowledge of Mental Health systems and processes and the function of statutory services such as CAMHS • Knowledge of the specific needs of young people who self harm • A knowledge of best practice in case recording
Desirable
• Knowledge of capacity and consent issues including Gillick competence • Knowledge of solution-focused brief therapy tools or a similar counselling methodology. • Knowledge of psycho-education tools appropriate to share with children and young people who also may be neurodivergent • Knowledge of health inequalities and how these can affect different groups/individuals
EXPERIENCE
Essential
Significant professional experience of working with vulnerable young people in a range of activities and settings • Experience working with young people in a health and well-being context, especially with young people experiencing mental health challenges • Experience of working within a multidisciplinary team • Experience of leading and managing a project to enable growth and continuity • Experience in developing and maintaining excellent relationships with partner organisations • Experience in planning and delivering training
Desirable
• Experience of working in a London borough • Experience in leading, managing, supporting, and motivating a team in their work • Experiencing of developing a project’s processes, procedures, and policies • Experience of monitoring and evaluation systems to measure programme impact
SKILLS & ABILITIES
Essential
• Resilient and reflective • Well-developed verbal and written communication skills and an ability to interact young people on a one-to-one basis within a range of contexts • Ability to plan and manage own workload • Accurate data entry and record keeping and monitoring processes Ability to use up-to[1]date IT systems • Able to analyse and evaluate information and provide effective management oversight of high-risk complex cases. • Able to oversee cases using an electronic database
Desirable
• Leadership and management skills to enable the team to have a clear sense of direction, feel motivated and have a clear understanding of how their own roles contribute to and enhance the work of the organisation • Able to provide supervision, guidance, and support to youth work teams, particularly around task allocation, setting priorities and personal development
OTHER
Share Catch22 values
Awareness of and commitment to Equality & Diversity
Willing to travel and work flexibly
Desire to develop and undertake training as required
● Enthusiasm for Redthread’s work
● Approachable, self-motivated and committed to continuous personal development
● A commitment to and understanding of equal opportunities as they apply to all aspects of Redthread’s work
Additional information
Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more.
When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.
Contract: Permanent
Hours & work pattern: 37 hours per week, with regular evening and weekend shifts required. Evening shifts cover the hours of 1pm to 9:00 pm
Salary: £32,917.50 per annum
Location: King’s College Hospital, Denmark Hill, London. With regular travel to other Redthread sites and offices when required.
Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
Closing date: Thursday 19th February at 5pm
Interviews will be held in week commencing 2nd March
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage.
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See the benefits of working for Catch22 here.
See the benefits of working for Catch22 here.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
The client requests no contact from agencies or media sales.
Thank you!
You will be part of a warm, supportive and forward-thinking community dedicated to nurturing young people academically, emotionally and spiritually. Seeking an ambitious, relationship-driven Development Manager to lead and grow our fundraising, community engagement, and alumni relations activity across our family of schools. This is an exciting opportunity to join a values-led educational trust and play a strategic role in supporting life-changing bursaries, major development projects, and the flourishing of our parent and alumni communities. Working closely with the COO, Heads, Governors, and our dedicated volunteer networks, you will champion a culture of philanthropy, belonging, and long-term support for our schools.
As Development Manager, you will:
Lead the Fundraising Strategy - Design and deliver a long-term fundraising strategy, with a particular focus on bursaries and capital projects
Build and nurture relationships with donors and prospects
Develop a strong, sustainable donor pipeline
Monitor fundraising performance and share regular progress updates with senior leaders.
Line manage the Development Assistant
Grow Our Alumni & Parent Communities
Create a vibrant alumni programme shaped around events, storytelling, and engagement opportunities
Oversee alumni data management and ensure GDPR compliance
Coordinate high-quality alumni communications, reunions, and digital content
Support & Empower Volunteers
Act as the main liaison for parent-led groups, providing guidance and partnership
Support community events such as fairs, auctions, uniform sales and fundraising initiatives
Deliver Inspiring Communications & Events
Work with Marketing to champion development of stories across digital and print channels
Produce engaging content that demonstrates the impact of giving
Plan and deliver stewardship and cultivation events, including receptions, legacy gatherings and giving campaigns.
Oversee development administration, correspondence, databases, and budgets
Travel is required one day a week to their other site in surrey
About You
Proven success in fundraising, development, alumni relations or stakeholder engagement
Exceptional interpersonal and relationship-building skills
Strong written and verbal communication, including ability to create persuasive content
Experience managing multiple projects strategically and efficiently
Confident using CRM systems and working with donor/alumni data
Experience leading or mentoring staff
A proactive, collaborative approach with the ability to work independently
Experience working with senior leadership or major donors
Knowledge of GDPR and charity sector compliance
Understanding of donor stewardship, major gifts or planned giving
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do feel free to get in contact to discuss this role in detail or if you have any queries.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Support Worker is the lead practitioner within their designated intensive support domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff.
Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.
We have a bold new strategy and a passion for excellence in service delivery with an eye on growth.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
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25 days paid leave plus statutory holidays (pro rata)
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A competitive pension scheme
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Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
** Please ntoe we may close this application early if we receive sufficient applications**
The client requests no contact from agencies or media sales.
Thank you!
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Senior Community Action Worker
Salary: £30k per annum
35 hours per week (flexible)
25 days A/L pro rata + contributory pension scheme
Birmingham Settlement is recruiting a Senior Community Action Worker to help us grow and offer more to the communities and people we serve. Mainly based at our Sports & Community Centre (SCC), the role will help to develop, lead and manage activities that support individual and community leadership, voice and engagement in line with individual, community, and funder needs.
The role will focus on the overall management and development of the Settlement’s Sports & Community Centre to encourage active living, offering a diverse range of opportunities and learning activities to encourage physical health and wellbeing including partnerships and greater use of site facilities – the sports pitch, the gym, halls and large outside space as detailed in the job description.
An open mind, adaptability and a willingness to work flexibly along with excellent customer care skills are standard requirements that we must all always adhere to.
For an informal discussion about the role call Alex Howell.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date: 5pm Thursday 26th February 2026
Interviews: Friday 6th March 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Thank you!
A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years.
We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.
You will work with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.
You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children.
You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.
Registered Charity
11 - 20
Supporting families to give their children the best possible start in life, because we believe childhood can't wait
The client requests no contact from agencies or media sales.
Thank you!
Head of Family Support
Location: Base in Balloch, Kinross, Edinburgh or Glasgow with travel and hybrid working
Salary: £63,071 – £67,762 per annum
Contract Type: Permanent; Full-Time; 37.5 hours per week
Closing Date: 01/03/2026 23:59
The Vacancy
Lead a National Service That Changes Lives Every Day.
This is a rare opportunity to take on a newly created national role at the heart of CHAS’s mission. Every week in Scotland, three children die from a life shortening condition. CHAS is there for them, and for their families, providing unwavering, compassionate, specialist care.
Our Family Support teams include Senior Social Workers, Child and Family Workers, Play Specialists and other experts, working hand in hand with clinical colleagues across our two hospices, in hospitals, and in homes and communities across Scotland.
We’re looking for an exceptional Head of Family Support to shape and lead the full breadth of these services – from child and family support and therapeutic activities to bereavement, spiritual care and financial wellbeing. Your leadership will ensure families receive holistic, responsive and trauma informed support wherever and whenever they need it.
About the Role
Reporting to the Director of Nursing and Family Support, you will:
- Provide strategic leadership across all CHAS family support services.
- Lead teams across hospices, hospitals and community settings.
- Act as CHAS’s Safeguarding Lead, offering expert oversight and driving safe, compassionate practice organisation wide.
- Champion continuous improvement, helping families make the most of their precious time together.
- Strengthen resilience and support families navigating life-altering adverse experiences.
About You
You will bring:
- Significant leadership experience in children’s services, operating confidently at senior level.
- A professional social work qualification, with deep knowledge of GIRFEC, UNCRC and Scottish policy.
- Expertise in child protection, safeguarding, and adult support and protection.
- Experience leading multidisciplinary teams in emotionally complex environments.
- Excellent partnership skills, working across HSCPs, local authorities, NHS and the third sector.
- A compassionate, values driven approach that supports wellbeing, reflection and professional growth.
- Confidence in shaping high quality, impactful services.
- SSSC registration.
Why CHAS?
For the families we support, time is precious, and the work you lead will help families live it fully.
Our 2024 – 2028 Strategic Plan commits us to providing unwavering care from the moment a child is diagnosed through living well, dying well, and beyond into bereavement. As Head of Family Support, you will play a pivotal leadership role in bringing this strategy to life for our family support workforce shaping services, developing people, and ensuring the highest standards of safe, compassionate and effective care.
We Offer:
- Broad national impact: Influence practice across Scotland and contribute to sector wide improvement.
- Flexibility: Based at one of our central CHAS sites (Kinross, Balloch, Edinburgh or Glasgow) with frequent presence in our hospices. CHAS provides care and support to children and families across Scotland with staff bases in Aberdeen and Inverness. This role will require Scotland-wide travel to CHAS sites, local authority and NHS settings and office locations, as well as attendance at external events. Flexibility is essential, and business mileage expenses will be reimbursed. As a family friendly organisation, we recognise that flexibility works both ways, and we will support a balanced and adaptable approach to working hours and locations wherever possible.
- Professional growth: A visible, national leadership role with space and support to excel.
- Generous holidays: 35 days, rising to 40 after five years.
- Pension: Opportunity to join the Local Government Pension Scheme for Scotland, administered by Lothian Pension Fund or continued membership of the NHS Scotland Pension Scheme (if applicable).
- Comprehensive benefits: Including life assurance, wellbeing support, employee assistance programme, discount schemes such as Blue Light and Perkbox, and incremental pay progression.
Further Information and How to Apply
Click apply now and you will be redirected to our careers website where you can access more information and submit your application.
Provisional interview date: 31 March.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith.
Sounds great, what will I be doing?
You will provide person-centred support for adults with complex mental health needs. Engaging service users 1:1 to co-produce needs, risk, and recovery plans, supporting them in building life skills, emotional resilience, and community connections.
You will assist with resettlement, secure appropriate move-on accommodation, and advocate for fair tenancy agreements. You'll work collaboratively with multi-agency partners, families, and carers to ensure holistic, strengths based support.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of supported housing services and report maintenance concerns appropriately. You will have experience or awareness of supporting individuals with mental health and complex needs, alongside a solid understanding of recovery-focused approaches. Your background will include delivering high-quality floating, outreach, or accommodation-based support, undertaking person-centred key working, support planning, and risk assessments to promote independence. You will have knowledge of welfare benefits, housing legislation, and issues affecting the client group, including substance misuse, and be confident liaising with external professionals to develop effective support packages.
You will be self-motivated, able to work both independently and as part of a team, and flexible in working evenings, weekends, or bank holidays when required. You will bring basic housing management knowledge, strong literacy, numeracy, and IT skills, and experience using case management systems to maintain accurate records. A clear understanding of safeguarding and the ability to apply it appropriately is essential, along with the ability to travel across the borough to meet service needs.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.
Sounds great, what will I be doing?
The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.
The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.
Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
This is on a shift rota across 7 days with shift starting as early as 07:00 and potentially finishing as late s 21:30 on the late shift.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.
Please note this is a lone working position
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
on is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Thank you!
We're looking for a kind, compassionate and resilient Deputy Manager to join our Mental Health Social Care Service in Tower Hamlets. No personal care or experience is required, just the right values.
£36,000 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Deputy Service Manager will play a central role in the day-to-day leadership and development of Barnsley Street Project, a co-located pilot service operating with East London Foundation Trust (ELFT - NHS) and the Third Sector Mental Health Alliance partners. The service provides six hospitality beds for short-term stays and a drop-in service operating 8am-8pm for anybody in the community needing support with their mental health. This role is designed for a reflective, values-led manager who is comfortable working without fixed templates, and who can hold clinical, ethical, and organisational complexity.
Barnsley Street is intentionally experimental. It seeks to move away from coercive, compliance-driven models of mental health support and instead develop humane, relational, psychologically informed ways of working that prioritise choice, collaboration, dignity and proportionality in risk management. The Deputy Service Manager will work closely with the Service Manager to build, test and refine new processes in real time, while maintaining accountability, safety, and learning.
The post holder will provide operational leadership, line management and practice leadership to frontline staff. They will deputise for the Service Manager when required and act as a key interface between Look Ahead, ELFT and Third Sector colleagues, commissioners, and wider system partners.
Working pattern is 9am-5pm, Monday to Friday, with some flexibility to support the supervision of Waking Night Support Workers.
What you'll do:
Practice & service leadership
* Provide day-to-day operational leadership of the service, supporting the development of a psychologically informed, anti-coercive and relational culture.
* Act as a visible practice leader, modelling curiosity, reflective thinking, and ethical decision-making in complex and uncertain situations.
* Work collaboratively with ELFT and Third Sector partners within the shared building, contributing to genuinely integrated ways of working.
* Support the development, testing and refinement of new ways of working, including alternatives to traditional risk assessment, escalation, and containment-focused responses.
* Hold and communicate the service's values and purpose, particularly when under pressure and scrutiny.
Risk, safeguarding & governance
* Lead a proportionate, relational and least-restrictive approach to risk, balancing safety with autonomy, dignity, and psychological safety.
* Support staff to think critically about risk management, encouraging a proportional response that puts the customer at the heart of the process.
* Ensure safeguarding concerns are identified, held and responded to in line with statutory requirements, while maintaining a trauma-informed and non-punitive stance.
* Work alongside the Service Manager to ensure appropriate recording, learning, and reflective review of incidents, near-misses, and complexities.
* Contribute to a learning culture where mistakes, uncertainty, and anxiety can be thought about.
People management & staff development
* Provide direct line management, supervision, reflective space for Support Workers, Specialist Support Workers and Waking Night Support Workers.
* Deliver high-quality supervision that integrates performance, wellbeing, emotional impact, and practice reflection.
* Support staff to develop confidence in working relationally and tolerating uncertainty.
* Identify learning and development needs within the team and support progression, retention, and succession planning.
* Foster a culture of trust, shared responsibility, and mutual accountability, avoiding micromanagement while maintaining clear boundaries and expectations.
Please see our jobs site for the full job description.
Thank you!
Salary: £25,630 – £30,490 per annum pro rata
Hours: 35 hours per week, with one late evening and occasional weekends
Contract: Permanent
Location: Oxfordshire – Vale of White Horse | Oxfordshire – West Oxfordshire | County Wide
Job reference number: 1624
Benefits: As part of joining Cranstoun, and successfully completing your probation period, you will be able to access a diverse benefits package including access to store discounts, a car lease scheme, gym membership discounts, health cash plans and yearly wellbeing day on top of annual leave.
About Us: Here4YOUth Oxfordshire, part of Cranstoun, is a social justice and harm reduction charity with a global ambition. Our vision is to be a world-class leader in rebuilding lives, and our purpose is to inspire and empower people to live healthier and safer lives. We value being ambitious, creative, compassionate, collaborative, and respectful.
A word from one of our team members…
“The Young People we work with are just amazing and being able to support them to recognise their potential is so special. This job can be tough at times, but we have an amazing team who offer endless support and never fail to make me laugh. Getting to build relationships with the Young People and helping them to feel heard is the best part of the job and makes it all worthwhile”
Job Purpose: Supporting children and young people who are using and involved with substance use and those affected by someone else’s substance use. The key responsibilities will include;
- Managing a caseload of children and young people predominantly in the northwest of Oxfordshire.
- Engaging with young people in settings such as schools, colleges, partner agencies and community venues.
- Conduct specialist assessments, care planning, and deliver evidence-based psychosocial interventions through one-on-one appointments, groups and online sessions.
- Collaborate with partner agencies to support young people in achieving positive changes.
Person Specification:
- Experience of community engagement and delivering group work.
- Ability to work effectively and efficiently both independently and as part of a team.
- Ability to liaise with and build effective working relationships with other agencies.
- Good written and verbal communication skills.
- Commitment to equal opportunities in employment and service delivery.
There is no closing date for this role.
For more details and to apply, please visit our website via the apply button.
Additional Information: This post will be subject to an Enhanced DBS Disclosure. Due to the nature of the role, being a driver is essential, with access to a car and business insurance required.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Norfolk
- Salary: £25,595 per annum, plus mileage
- Hours per week: 37.5 hours, including travel time
- Required: Previous experience working with children and young people with learning disabilities and Autism.
- Full UK manual driving licence, access to a vehicle and a willingness to travel across the area.
- Desirable: BTEC Level 4 in Positive Behaviour Support
Positive Behaviour Support changes lives. Join us and help unlock new possibilities.
As a Positive Behavioural Support (PBS) Practitioner, you will support children and young people with learning disabilities, Autism and other support needs to transform their lives as part of our new service in Norfolk
Who will I support?
You will work with children and young people in Norfolk who may not be accessing education and may be at significant risk of entering specialist residential care.
Your role will focus on helping them remain in their local communities, close to the people and places that matter most.
How will I make a difference?
Every young person will benefit from tailored strategies and interventions to help them flourish in a safe, supportive environment. You will take time to understand each young person’s lived experience and support them, their families, carers and other professionals to learn and apply appropriate positive behaviour support techniques.
Your support will help young people stay in their current placements, access their communities and develop skills and tools they will use for the rest of their lives to live fulfilling, independent lives. Using approaches built on the principles of inclusion, choice and participation, your support could be the difference between a closed door and a clear path to independence
How will I develop?
If you do not already hold a BTEC Level 4 in Positive Behaviour Support (which is desirable), you will be enrolled onto this course and supported throughout your studies while you work with us, on completion you will receive a salary increase to £27,500
You will receive regular clinical supervision from experienced professionals to ensure you feel confident and supported in your role.
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Stream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on
- Pension and Life Assurance – you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme
The client requests no contact from agencies or media sales.
Thank you!
Location: MK ACT Office
Hours: 30 per week
Salary: £20,998.0 per annum
Contract: Permanent
Reporting to: Refuge Manager
Closing Date: 23rd Fabruary
About MK ACT
For nearly 50 years, MK ACT has been dedicated to supporting victims of domestic abuse in Milton Keynes. As a highly respected organisation, we are committed to ending domestic abuse and tackling Violence Against Women and Girls (VAWG). We deliver specialist, survivor-centred and trauma-informed services that promote safety, recovery and long-term independence.
We are seeking a compassionate and motivated Children and Young People’s Support Worker (C+YPSW) to join our refuge team and help create a safe, nurturing and empowering environment for children and families affected by domestic abuse.
You will deliver trauma-informed, child-centred support, ensuring that safeguarding, wellbeing and recovery are at the heart of everything you do.
What You’ll Be Doing
- Provide one-to-one emotional and practical support to children and young people.
- Complete assessments, safety planning and support plans.
- Deliver age-appropriate activities and holiday playschemes.
- Work closely with Family Support Workers and partner agencies.
- Identify, record and respond to safeguarding concerns.
- Support mothers to ensure children’s needs are met.
What We’re Looking For
Essential
- Experience of working directly with children and young people.
- Level 3 qualification in Early Years, Childcare or a related field.
- Strong understanding of safeguarding and child protection.
- Ability to build trusting, professional relationships.
- Good record-keeping and IT skills.
- Commitment to equality, diversity and survivor-centred practice.
- Full UK driving licence held for a minimum of two years (insurance requirement for use of work vehicles).
Desirable
- Paediatric First Aid qualification (or willingness to obtain).
- Experience working within domestic abuse, safeguarding or trauma-informed services.
Thank you!
Location: Bristol
Salary: Grade 3 - £31,600 per annum pro rata
Hours: Part time – 28 hour per week 0.8 FTE – The service operates Monday–Friday, 9am–5pm. The working pattern includes Friday 9am–5pm. Flexibility is offered for remaining hours to be agreed with recruiting manager.
Contract: Permanent
Closing date: Monday 2nd March 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
As Housing Rights Worker, you will deliver high quality housing advice and advocacy in line with the hub’s local community projects and strategy. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
You will also work within local community settings and alongside community groups, delivering advice and rights awareness through outreach and workshops. You will ensure that people with lived experience of homelessness have opportunities to share their story, give their views and participate in the design and delivery of Shelter services. If needed, you will support our volunteers, provide learning, shadowing and mentoring and be a consistent role model for Shelter’s values.
About you
You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter Bristol provides vital housing advice and support services, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse and those experiencing multiple disadvantages. We provide front line support to over 5,000 people a year in the city and work to improve the underlying systems which perpetuate the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a skilled and values-driven Training Manager to design and deliver an accredited development programme supporting ex-service users to progress into Refuge Case Worker roles.
You’ll lead a 3-month accredited training programme followed by 6 months of supported, on-the-job development, with two cohorts each year over a three-year funded period. Managing the programme end-to-end. The training programme will be engaging, directly delivered by you alongside specialist partners. You’ll ensure it is trauma-informed, culturally competent, survivor-led and accredited, combining face-to-face and online learning with structured placements in our refuges.
This role is central to strengthening our workforce, creating safe employment pathways for Black and minoritised women survivors, and building a sustainable, skilled refuge workforce.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. Therefore, this post is open only to Black and minoritised i.e. Global Majority, women.
Please submit a CV and covering letter - your covering letter to detail how your experience and skills meet the person specification points identified in the column 'CV/CL'.
Registered Charity
11 - 20
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.
