Strategic design lead jobs
Programme Manager
We are seeking a Programme Manager to lead high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy.
Salary: £45,000–£54,000 per annum + 30 days’ holiday + 10% employer pension contribution
Location: London (Hybrid: 60% office / 40% home)
Hours: Full time, 37.5 hours per week
Contract: 12 month fixed term
Closing date:28th February 2026
Interviews: 1st Interviews: 11-12th March 2026 and 2nd Interviews 24-25th March 2026
About the role
As Programme Manager, you’ll lead a portfolio of dynamic, purpose driven projects from early design through to delivery and evaluation. Working with a high degree of autonomy, you will balance effective delivery with strategic oversight, ensuring programmes are well run, high impact and responsive to a fast-changing external environment.
You will manage complex workstreams, oversee quality assurance, and maintain excellent internal and external reporting across programmes. Working closely with colleagues and partners, you’ll contribute to new project development and play an active role in shaping the future direction of our work.
Key responsibilities include:
- Leading and delivering a portfolio of projects aligned to organisational priorities, ensuring high-quality outcomes and impact.
- Managing project plans, budgets, risks, timelines, overseeing outputs such as research, publications, events.
- Building strong relationships with partners, funders and senior stakeholders across financial services, government, industry bodies and civil society.
- Representing the Institute externally in meetings, panels and roundtables.
- Supporting fundraising and business development, including leading proposals and identifying new opportunities.
- Providing leadership to programme coordinators, secondees and junior colleagues.
- Contributing to cross organisational work, fostering collaboration, innovation and continuous improvement across the Institute.
All our projects focus on providing investors with the knowledge and tools they need to invest with impact alongside a financial return. Programmes that the Manager may be involved in include:
- Place based Impact Investing Lab
- Just Transition Finance Lab
- Child Outcomes Lab
- Catalysing Private Wealth for Impact
About you
You’ll bring a strong track record in programme or project management, ideally within a complex, multi stakeholder environment. You are confident navigating ambiguity, balancing competing priorities and learning at pace. With excellent communication skills, you can engage credibly with senior partners and represent the Institute externally.
You will also bring:
- Experience managing project delivery, budgets and reporting.
- Strong relationship building skills with senior stakeholders.
- Excellent problem solving, organisation and time management.
- Confidence chairing meetings and speaking publicly.
- Familiarity with financial markets, investment or social/impact investing.
- A commitment to the belief that finance can drive positive societal change.
Experience working in finance, policy, think tanks or mission driven organisations is desirable but not essential.
About the organisation
This Impact Investing Organisation is an independent non profit working to transform capital markets for a fairer, greener world. Through practical programmes, field building initiatives and policy engagement, we help unlock private capital to address societal challenges. We are a small, collaborative and ambitious team driven by values of collaboration, ambition and independence, and we are committed to diversity, inclusion and flexible working.
Other roles you may have experience of could include:
Project Manager, Programme Lead, Policy Manager, Impact Manager, Strategy Manager, Investment Programme Manager, Social Investment Manager, Senior Project Officer. #INDNFP
Use of Artificial Intelligence (AI) in applications
We recognise that AI tools are part of many people’s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower.
We have an exciting opportunity for a Head of People to join the College and shape a new role in the People team. This is a hands-on post, providing operational and strategic partnering across the College and taking a leadership role in the People team. You will be our expert on business partnering and employee relations, champion delivery of our equality, diversity and inclusion (EDI) plans and foster a supportive culture across the organisation.
The Head of People will collaborate with the People team and leaders across the organisation to deliver our people enabling plan by leading on projects, overseeing our operations and developing our policies and procedures.
Key responsibilities:
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Lead people partnering and employee relations
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Champion EDI and wellbeing
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Design and deliver organisational development and culture
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Coach and support effective, high-performing teams
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Use data analytics to identify trends, provide insights, recommend improvements
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Support delivery of our people operations work
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Deputise for Director of People when required
his role is ideal for a talented people professional who is ready to develop their already significant experience by leading a small team while delivering operationally, implementing our ambitious people plans and making a meaningful impact in a values-led, mission focused organisation.
For the full list of key responsibilities, please see the recruitment pack.
About you
We would love to hear from you if you are ready to contribute to our mission to improve the health of women and girls worldwide. You will have experience working in a business partnering model, understanding of great HR operations and have a passion for EDI, along with skills and capabilities in the following:
Requirements:
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Credible, inclusive HR business partner to leaders at all levels
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Effective, authentic people manager
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Managing complex employee relations matters
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Deep understanding of employment law
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Supporting with organisational design, development and change management
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Shaping and implementing people policies
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Strong skills in data analytics, project management and policy and report writing
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CIPD level 5 qualification or equivalent expertise
Our culture and benefits
You will be based at our London Bridge offices. We offer hybrid working arrangements and this role will require regular office attendance at least one day a week to ensure visibility and collaboration. We offer a supportive, values-led culture and a competitive benefits package, including:
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% employer pension contribution
- Life assurance and income protection schemes
- Employee assistance programme –24/7 confidential advice line and counselling
- Interest-free season ticket loan
- Free lunch in our offices in Union Street, London
- Daily ‘wellness hour’ to support staff to take breaks and focus on wellness
- Tailored learning and development
- Enhanced wellbeing and family support
- Employee-led diversity networks
- Volunteering days
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
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Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full job pack.
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Applications close at 10.00 am on Monday 9 March 2026.
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We will be interviewing candidates at the RCOG in Union Street, SE1 on Monday 16 March 2026.
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We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from candidates from all backgrounds, particularly those from underrepresented groups, including people with disabilities and Black, Asian, and minority ethnic candidates. We recognise that strong candidates may bring different career paths and experiences. If you are excited by the role and believe you can make a meaningful contribution, we encourage you to apply.
We are proud to be a Disability Confident Employer under the UK Government’s Disability Confident Scheme. We take positive action in employing disabled people, please let us know if you wish to declare that you have a disability.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
Our values of high standards, innovation, openness, inclusiveness and trust are at the centre of all we do.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK.
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.
Feed into the LWF strategy and objectives development.
Living Wage Accreditation:
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure.
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.
Deliver personal work targets on time and to standard:
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.
Maintain LWF data on systems, incl. Salesforce employer database.
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.
Learning & expertise
Keep abreast of new developments in the accreditation space.
Apply new learning to work and respond effectively to feedback.
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.
Develop and manage external relationships
Effectively develop and support a range of external relationships.
Respond effectively to queries or requests from stakeholders.
Engage with a diverse range of external stakeholders to support and develop projects as required.
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.
Represent the LWF coherently in writing and verbally.
Events and Communications.
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
Represent and speak on behalf of the LWF at internal and external meetings and events.
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK.
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE:
Comprehensive experience in an administrative role (E)
Experience of building positive relationships (E)
Experience of managing and updating Salesforce or similar databases (D)
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
KEY SKILLS AND KNOWLEDGE
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Understanding of database and systems management (E)
Ability to take in and interpret information and present in a succinct manner (E)
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
Strong attention to detail (E)
Strong IT skills to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in Leeds, week commencing 30th March.
The client requests no contact from agencies or media sales.
About The Role
Join us as Marketing & Communications Manager and play a pivotal role in promoting Place2Be’s services and mission: ensuring no child has to face mental health issues alone.
In this role, you’ll work closely with key stakeholders to plan, implement, and evaluate marketing and communications strategies that drive engagement and impact. You’ll lead projects from brief to delivery, collaborating with our digital and design teams to create campaigns that truly resonate.
This is an exciting opportunity for a strategic thinker with strong project management skills and a passion for making a difference. If you’re ready to help shape the future of children’s mental health support, we’d love to hear from you.
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 02 March 2026
1st Interview date: 09th and 10 March 2026
2nd Interview date: 19 March 2026
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
maWe reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Beacon Victim Care Service
Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.
Job Description
As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22’s policies and procedures.
You will ensure that victims receive a high quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.
You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation.
Qualifications
As Beacon Team Leader, with responsibility for the effective running of the Victim Service on a day-to-day basis, you will have a great opportunity to be involved in a number of varied projects working at the heart of the delivery of our strategic ambition. This post currently (can change subject to contract changes) will be managing team members who are working with:
Children and Young people affected by Crime including Domestic Abuse and Sexual Abuse
Families affected by Child on Parent Violence
Anti-social behaviour victims
Good will look like the following:
A confident, professional, and creative individual with a ‘can-do’ approach
Some experience/skills or qualifications around working with children and young people.
Responsive to pressure and change – flexible and adaptable to sustain performance.
Ability to build and manage relationships, share knowledge and skills to deliver shared goals
Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.
Additional information
Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3754J in your message so that we can identify the opportunity.
Salary: £32,620 per annum
Hours of work: Full time, 37.5 hours per week
Contract: Permanent
Flexibility: Flexible working options available, where service delivery allows - blended approach of office working, home working, and occasionally supporting with visits across Hertfordshire.
Closing Date: 11th February (Could close earlier if sufficient quality applications received)
Interviews: TBC
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this role.
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
*Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check.
*Access to work is 25 minutes from King's Cross Station.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.
Catch22 Justice requests no contact from agencies or media sales
Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
The client requests no contact from agencies or media sales.
Are you passionate about tackling the issues faced by young people such as school absence, loneliness and career opportunities, and determined in supporting their development of life and employability skills? Then there is a place for you at WeMindTheGap.
We are seeking a special person to fill a new role, Director of Operations. You will bridge the gap between our Board of Trustees, CEO and Operational Delivery. You will be responsible for turning our 5-year plan into high-quality sustainable action while ensuring that our culture remains the golden thread running through everything we do. To do this you will need to be able to effectively manage our growing team of circa 31 staff, line manage our Senior Leadership Team, maximise our yearly budget of roughly £1.7 million, and monitor and report on our Key Performance Indicators directly to our CEO.
Over the last decade, WeMindTheGap has walked alongside the most amazing young people aged 11–25yrs who have fallen through the gaps to find their place in the world. However, sadly, factors such as the Covid-19 pandemic mean that the need for our programmes is greater than ever.
That is why we have launched an ambitious 5-year plan to deepen our impact and expand our ‘Villages’. Through our place-based approach and continuum of five programmes, we provide our 'Gappies' with work and life skills opportunities, a sense of belonging in their communities, and a chance to build independent, fulfilling lives.
If you are an individual who thrives in social system changes, complex systems work, if you are driven by purpose and want to be part of an organisation that changes the lives of young people today and for our future generations, we want to hear from you.
Location: In-person at our WeConnect Hubs (Wrexham, Flintshire, Cheshire)
Salary: £50,000
Hours: Full-time, 5 days a week (37.5 hours)
Start Date: ASAP, ideally by 01/05/2026 (negotiable)
Contract: Permanent
Deadline: 12:00pm, 11th of March 2026
To find out more and how to apply, please download and read our full ‘Director of Operations - Recruitment Pack’.
Please note, the deadline for applying is 11th March 2026 and if chosen for stage 2 you must be available for interview in-person on 31st March or 1st of April 2026.
The client requests no contact from agencies or media sales.
Are you ready to take your planning skills to the next level? We’re looking for a Marketing Planner to join our team and help shape how we connect with our audiences over the next decade. This is a role where your curiosity and creativity will make a real impact. You’ll dive into research and audience insight, turning it into clear, strategic plans and inventive campaign ideas that really resonate. You’ll also have the opportunity to work with two new team members, helping guide them as you develop ambitious communications that reflect our bold new ten year strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll be translating insight and market intelligence into ideas that inspire and engage. You’ll help uncover the stories that best illustrate the difference we make, and shape them into campaigns and content that reach the right people in the right way. From identifying key channels to designing campaign concepts, your work will influence how our audiences understand and engage with us. You’ll be tackling big picture challenges and turning complex information into simple, actionable plans that make a real difference.
This position is perfect for someone who thrives on both strategy and creativity, and enjoys building strong working relationships across an organisation. You’ll work closely with colleagues from different areas to get to the heart of what our audiences need, and ensure our communications reflect the full impact of our work. If you’re looking for a role where you can combine insight, strategy, and imaginative thinking and see the tangible results of your efforts this is the place for you.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week - Tuesday and Wednesday - working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 3rd March 2026
Interview Dates: 1st Stage Wednesday 11th March
2nd Stage Tuesday 17th March
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Architects play a crucial role in our society. They design the buildings and environments where we live and work. The Architects Registration Board (ARB) is the professional regulator of architects. We maintain a Register to protect the public, so that anyone using an architect’s services, or a building designed by an architect, can be reassured that the design has been developed by an appropriate expert.
The successful applicant will be a key member of the Qualifications Team, helping to deliver a rigorous cycle of quality assurance for educational standards and the prescription (recognition) of qualifications required to become an architect in the UK.This includes processing applications for a prescription from a variety of institutions, drafting comprehensive advisory notes, seeking clarifications from schools and presenting decision-critical papers to the Board for approval. You will also contribute to the continuous improvement and development of the prescription process and our workflow systems.
Applicants will require excellent analytical skills with the ability to interpret and report complex data; show highly developed interpersonal skills and excellent attention to detail; be able to confidently present evidence-based assessments and support conclusions on paper and in discussions with peers, senior management and external partners.
The successful candidate will be a team player who shows the ability to work on your own initiative and deliver work to strict deadlines. Experience of working with a broad range of internal and external stakeholders at all levels and the ability and confidence to identify risk and escalate matters accordingly are essential.
Please ensure that you review the job description and person specification, and make sure you download the full application pack from the ARB website.
To make your application, you will need to submit the following documents:
- CV and supporting statement demonstrating your suitability for the role (your supporting statement must be no longer than 1,500 words providing details and demonstrable evidence of any relevant skills and experience you might bring to the role, as identified within the job description and person specification. Please also include why you are interested in this role).
- Completed declaration form and a conflict of interest form, both downloadable as part of the application pack.
The closing date for completed applications is 9 March 2026 and no applications will be accepted once this deadline has expired.
Interviews will take place on the Thursday 12 March and Friday 13 March online, via Microsoft Teams.
The benefits of working at ARB include:
A flexible working policy
There is an entitlement of 27 days holiday per year plus UK recognised Bank Holiday.
A bank holiday swap policy
There are subsequent increases to entitlement to annual holiday according to length of service.
A pension scheme with an employer contribution from 8% to 14%, depending on your own contribution
A health cash plan and health insurance and a comprehensive benefits package
An annual pay performance framework that supports pay and career development
Here at ARB, we are a small and diverse workforce. We want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.
About Us:
ARB is an independent professional regulator, established by Parliament as a statutory body, through the Architects Act, in 1997. We are accountable to government.
The law gives us a number of core functions:
- To ensure only those who are suitably competent are allowed to practise as architects. We do this by approving the architecture qualifications required to join the Register of architects.
- We maintain a publicly available Register of architects so anyone using the services of an architect can be confident that they are suitably qualified and are fit to practise.
- We set the standards of conduct and practice the profession must meet and take action when any architect falls below the required standards of conduct or competence.
- We set requirements for and monitor the continuous professional development that architects must undertake, to provide assurance to the public about the continuing competence of the profession.
- We protect the legally restricted title ‘architect’.
We want a world in which the built environment inspires those who live and work in it, reflects the needs of society so that people are safe and can live well, and helps to tackle the fundamental challenges our planet faces.
The contribution that regulation can make to this overarching purpose may be small, but we recognise that architects and other professionals in the built environment can achieve their own goals, potential and outcomes only if we are delivering effective regulation.
The Architects Registration Board (ARB) is the UK regulator for architects.
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser, with a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?
If that's you, then Tearfund's Fundraising Marketing team could be the right place for you!
As a member of the Direct & Digital Marketing Squad, you would be responsible for the delivery of fundraising appeals and supporter engagement activity,to show our supporters the impact of their support and give them the opportunity to become even more engaged in Tearfund's mission.
We are particularly looking for a fundraiser with a passion for direct marketing, who has experience in delivering multi-channel individual giving and supporter engagement campaigns. We are especially keen to hear from those who are experienced in both print and digital direct marketing.
Do you have the following experience?
- Planning and delivering direct marketing fundraising or individual giving campaigns, such as direct mail appeals.
- Planning and delivering multi-channel supporter engagement campaigns to a range of audiences
- Working across print, direct mail and digital channels to deliver campaigns
- Project managing complex projects with multiple stakeholders
- Monitoring and evaluating campaigns, with a test and learn mentality
- Working collaboratively with a range of stakeholders including creative agencies
Do you have the following skills?
- Ability to see through activity from start to finish
- A flexible approach to your work, showing agility to adapt and make changes if required
- Ability to influence and work alongside senior stakeholders
- Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality
If your skills, experience, and passion match these requirements, we'd love to hear from you!
Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.
We currently have two positions available:
- 1 x permanent full-time position. The salary is £39,934 per annum full time equivalent
- 1 x part time (21 hours per week) 12 month maternity cover contract. The salary is £23,960 per annum part time equivalent
Please indicate in the Supplementary Statement section of your application which role you are applying for.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Circle Collective is a London-based youth employment charity working with communities to improve access to employment, training, and life opportunities for young people. We focus on partnership-led, place-based approaches, working with local authorities, employers, housing providers, and community organisations to deliver programmes that respond to local need. We support young people aged 16–25 to access real opportunities, develop confidence, and secure sustainable employment. We are looking for an experienced Senior Job Coach to play a key role in delivering our Back Your Future programme in Lewisham.
This is a senior, hands-on role combining direct work with young people and responsibility for driving performance, employer engagement, safeguarding practice, and programme quality. You will manage a complex caseload of young people facing a range of barriers to employment, while also contributing to KPI delivery, CRM data quality, funder reporting, and continuous improvement across the programme.
You will deliver high-quality one-to-one coaching and group employability workshops, develop tailored action plans, and support young people to progress into sustained employment, education, or training. You will maintain high expectations of engagement and progression, using data and professional judgement to identify risks early and put effective interventions in place.
Alongside delivery, you will play a key role in building and maintaining strong employer partnerships. This includes working closely with corporate partners to plan and deliver employer engagement activity such as insight days, mock interviews, mentoring, and recruitment opportunities, as well as proactively bringing new employers on board to expand the range of work experience and job outcomes available to young people.
Safeguarding is central to this role. You will actively promote the welfare of young people, identify and manage safeguarding concerns, complete risk assessments, and work collaboratively with external agencies to ensure young people receive coordinated and appropriate support. You will contribute to a culture of trauma-informed, youth-centred practice across the programme.
As a senior practitioner, you will take responsibility for accurate CRM data entry and quality assurance, including completing regular compliance checks to ensure evidence, outcomes, and KPIs are recorded to a high standard. You will contribute to funder reporting, audits, and internal performance reviews, using insight and learning to support ongoing programme development.
We are looking for an experienced employability professional with a strong track record of achieving job outcomes in a target-driven or contract-funded environment, confidence working with data and performance measures, and a genuine commitment to supporting young people to succeed. Experience of employer engagement, safeguarding, and working with young people facing complex barriers is essential.
If you are motivated by impact, value collaboration and lived experience, and want to play a meaningful role in helping young people move into sustainable employment, we would love to hear from you.
How to Apply
To apply for the Senior Employment Coach position, please submit the following:
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A current CV highlighting your relevant experience in employability coaching, employer engagement, and safeguarding.
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A cover letter outlining how you meet the essential criteria listed in the job description, explaining why you are interested in this role, how your experience aligns with the responsibilities, and your motivation for supporting young people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PECT is an independent charity creating sustainable places by supporting the reduction of resource use, enhancing the natural environment, educating on the changes needed and improving the health and wellbeing of communities that we work with.
Based at the entrance to a beautiful country park on the outskirts of Peterborough, PECT offers a dynamic and enjoyable working environment. Our impact is tangible, and our work is guided by strong values centred on our team, partners, and the communities we work with
Due to continued growth of Investors in the Environment (iiE), we are seeking a proactive and commercially minded individual to support the expansion of the iiE membership base nationally. This role is ideal for someone with 2–3 years’ experience in sales, marketing or business development who enjoys building relationships, closing opportunities and working in a purpose-driven organisation.
Purpose of role:
iiE is a national environmental accreditation scheme designed to help businesses reduce their impact on the environment through practical, engaging measures.
The successful applicant will be responsible for driving membership growth through proactive sales activity, targeted marketing campaigns and strong relationship management. The role combines strategic marketing delivery with confident prospect engagement, moving organisations from initial enquiry through to membership sign-up and onboarding.
Working collaboratively across the iiE team, the role holder will help generate a strong and consistent sales funnel, guide prospective members through their on boarding journey, and contribute directly to the growth of the scheme.
Based: Two days per week based at Ham Lane House, Ham Lane, Peterborough, PE2 5UU, with flexible home working available depending on organisational and role requirements.
Interview Date: Ongoing - PECT will shortlist suitable candidates for interview on an ongoing basis until the position is filled.
Start Date: ASAP.
Hours/Week: 37 hours (although part time hours will be considered).
Work outside normal hours: Occasional evening and weekend work may be required, typically for events or training.
Reports to: Marketing and Communications Manager
Key responsibilities:
- Work proactively with the PECT Marketing Manager to design and deliver inspiring, targeted marketing campaigns that generate high-quality leads and grow the iiE sales funnel.
- Take ownership of campaign activity across email, website, social media and partnerships to attract new prospective members.
- Develop compelling marketing content including newsletters, sector-specific collateral, case studies, graphics and digital content that clearly communicate the benefits of iiE.
- Identify press, partnership and promotional opportunities that raise iiE’s profile and bring new organisations into the pipeline.
- Track campaign performance and recommend improvements to increase engagement and lead conversion.
- Support the sales process by following up leads generated through campaigns, events and initial calls undertaken by other members of the team.
- Confidently guide prospective members through the accreditation process, clearly articulating the practical, financial and reputational benefits of iiE.
- Maintain accurate and up-to-date records within the CRM system, tracking pipeline progress and conversion data.
- Work proactively to improve and automate the member journey within the CRM system.
- Contribute ideas to streamline internal processes and enhance the customer experience.
- Represent iiE confidently at events, exhibitions and networking opportunities.
- Support planning, promotion and delivery of iiE events and webinars.
Person specification
We value diversity and inclusion, and we welcome applicants from all backgrounds and experiences. You don't have to meet all the criteria listed below to apply. If you have the skills and passion for this role, we would love to hear from you.
Essential criteria:
- Minimum 2 years’ experience in a sales, marketing or business development role.
- Demonstrable experience of managing leads and converting prospects.
- Confident communicator with strong telephone and face-to-face engagement skills.
- Experience delivering digital marketing campaigns (email, social media, website).
- Ability to build relationships with a wide range of stakeholders.
- Strong organisational skills and ability to manage multiple priorities.
- Experience using CRM systems, particularly HubSpot.
- IT literate, particularly Microsoft Office and marketing tools.
- Self-motivated, target-driven and resilient.
Desirable:
- Experience in a membership-based or accreditation scheme.
- Understanding of sustainability or environmental issues.
- Experience editing video or creating digital marketing collateral.
- Knowledge of marketing automation tools.
- Experience with paid social advertising in particularly LinkedIn.
- Experience supporting or managing paid digital advertising campaigns, particularly LinkedIn and Google Ads (including Google Ad Grants).
To apply:
Please send a covering letter and CV demonstrating how you meet the criteria set out in the person specification.
We prefer to receive applications electronically; however, we understand not everyone has access to the internet, therefore you can also post your application to the following address;
PECT, Ham Lane House, Ham Lane, Peterborough PE2 5UU
We are not a home office sponsored organisation and are not able to offer employment unless the person already has the right to work in the UK via a passport or a visa that they have already obtained. We are not able to sponsor individuals.
All candidates must ensure they indicate in their CV or covering letter that they have the right to work in the UK.
You may be contacted for a brief telephone interview before the formal interviews. If shortlisted for interview you will be required to prepare a presentation or complete a brief task, relevant to the role, as part of the interview.
The client requests no contact from agencies or media sales.
Are you a finance professional looking to use your skills for meaningful, community‑focused work?
About Us
FORCE Cancer Charity is an Exeter-based organisation supporting people affected by cancer across our region. Each year, we work with hundreds of local individuals and families, offering guidance, tailored support, and a trusted place to turn during an incredibly challenging time.
Our team is warm, supportive, and dedicated to ensuring that everyone facing cancer in our community receives the help, compassion and understanding they deserve.
We’re entering an exciting phase of development, and we’re looking for a Finance Department Manager to help strengthen and evolve the systems that underpin our work.
The Role
Reporting to the Chief Finance Officer, you’ll be responsible for the charity’s day-to-day financial and operational management. You’ll lead and develop a dedicated team, oversee robust financial processes, and play a key role in improving systems — including contributing to the implementation of a new fundraising database that will support sustainable income generation.
This is a part-time, primarily office-based role offering a varied and hands-on remit, combining financial leadership with operational oversight and the opportunity to shape how the organisation works as we grow. For the right person, there is scope to take on additional responsibilities and progress within the organisation over time.
We’re looking for someone with strong financial expertise, excellent organisational and IT skills, and the ability to communicate clearly with colleagues across the charity. Previous charity sector experience is welcomed but not essential. Most importantly, you’ll share our commitment to making a difference for people facing cancer.
If you’re motivated by meaningful work and want to use your skills to support a cause that truly matters, we’d love to hear from you.
This role offers the benefits of a permanent NHS contract, and the recruitment process is therefore completed through the NHS Career Gateway. For full details of key responsibilities and person specification, please see the attached job description and follow the recruitment platform link.
The client requests no contact from agencies or media sales.
Family Support Worker
We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative.
Position: Family Support Worker
Location: Cross Green, Leeds
Hours: Part-time, 21 hours per week
Salary: £27,097 per annum pro rata
Contract: Permanent
Closing Date: 18th March 2026
The Role
This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard.
Working with Members, you will:
- Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside
- Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services
- Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach
- Support families who have an early help assessment or plan to understand and navigate the process
- Work collaboratively with the other Family Support Services and multi-agency partners
- Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children.
- Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery
- Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support
About You
We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes).
You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships.
About the Organisation
Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Church Engagement and Marketing Officer
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR).
Contract: Permanent
Hours: 28 hours per week (0.8FTE)
Salary: £30,000 FTE pro rata (£24,000)
Annual Leave: 22 days + 3 discretionary days
Church Urban Fund has a proud history of being good news within our low-income communities across England. We partner with churches, social action charities and different faith communities to end poverty together.
For almost 40 years, Church Urban Fund has been enabling and supporting mission and ministry amongst the lowest income communities. Over the years we have developed several programmes which have made significant grassroots impact. Despite this work, and the work of many others, levels of poverty and engrained inequality remain desperately severe, despite living in one of the wealthiest countries.
This newly created role seeks to help us resource churches across England, so that we can achieve our vision of ending poverty and doing this together. The successful postholder will be key in helping develop new resources that sit alongside our very successful Growing Good resource and form part of our expanding Knowledge Bank that enables churches to have the knowledge, confidence and connection to engage with social action as a core part of their mission and serve their local communities. This role will also be influential in helping plan and deliver our increasingly popular and well attended webinars and in person events.
Our core mission is shaped by the drive to end poverty in all its forms, by developing partnerships and programmes to create a movement of love, justice and mercy. We are inspired by Jesus’ ministry to be with and alongside and serve the most marginalised and vulnerable in society, and follow his teaching to love our neighbours as ourselves.
We are seeking someone who is passionate about resourcing local churches to have knowledge, confidence and connection in serving their local areas, is skilled in developing and refreshing resources, can be persuasive in encouraging churches to engage with CUF’s range of resources, and is experienced in managing events (online and in person).
If you feel that this role could be for you, we would love to hear from you.
How to apply
To apply, please email an up-to-date CV and covering letter (only applications with a covering letter and CV will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to the HR Officer.
Closing date: 17:00 Monday 2nd March 26 with interviews to be held on 12th March 26 online
Head of Supporter Insight & Experience
Job reference: REQ000936
£56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK’s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation.
In this role, you’ll lead and shape WWF UK’s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You’ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence.
You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
• Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes
• Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting.
• Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery.
• Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations.
• Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams.
• Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams.
• Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B).
• Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines.
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 03/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.




