280 Support manager jobs

Are you looking for a rewarding opportunity to make a difference in helping to end homelessness and rebuild lives in Westminster?

We are looking for two Coordinators to join our Westminster Outreach Service, supporting people experiencing rough sleeping. At St Mungo's, we believe rough sleeping is harmful for individuals and communities. We take a proactive, assertive approach to helping people move away from the streets and build sustainable, independent lives.

Partnerships & ASB Coordinator - As part of our Atlas Team, you will work with people experiencing homelessness and multiple disadvantage, while building strong partnerships across Westminster to improve outcomes and address street-based concerns. You will:

• Develop and maintain effective partnerships with local stakeholders.
• Coordinate support and risk management plans for hotspot locations and individuals at risk of enforcement action.
• Lead responses to street-based issues, ensuring support remains at the centre of interventions.
• Monitor trends and produce reports to inform service delivery.
• Lead and support a small team within the wider Atlas service.

Network Rail Coordinator - You will lead the day-to-day delivery of our Network Rail Outreach Service, working in partnership with Network Rail to identify and support people sleeping rough around Victoria and Charing Cross stations.You will:

• Coordinate the day-to-day work of the Outreach Team.
• Manage a small caseload and oversee the case management of Outreach Workers.
• Build strong relationships with Network Rail, local authorities, housing providers and homelessness services.
• Support performance monitoring and reporting, identifying emerging themes and service improvements.
• Help ensure people hidden from traditional homelessness services can access the support they need to move off the streets and rebuild their lives.

Where you’ll be working:

• Typical working hour are Monday – Friday, with some flexibility to work some out of hours, and weekend shifts to support clients when they need us the most.
• For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you:

We're looking for proactive, solution focused people with experience delivering and coordinating case management or support services in homeless, outreach or relevant support services. If you bring the below, please apply:  

• The ability to engage and motivate people with complex or multiple support needs.
• Experience supporting, motivating, or supervising staff or volunteers; willingness to develop line management skills.
• Confidence analysing information and performance data to inform service improvement and report outcomes.
• Strong organisational skills, with the ability to plan, prioritise, and manage competing demands.
• Excellent communication and relationship building skills, with the ability to influence a range of different people.
• Ability to work as part of a team collaboratively to achieve shared goals.
• An understanding of issues affecting people experiencing homelessness, rough sleeping, or anti-social behaviour, and the support available to them.

Above all we are looking for inspirational, committed individuals who have a genuine interest to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

Please download the job description where you will find the ‘essential requirements’ for the role, ensure you read this carefully and clearly address the experience, skills, knowledge and abilities from points 1-4 in your supporting statement.

When you're ready click the ‘Apply’ button to start your online application form on the St Mungo’s careers site.

Closing date: 22:59 on 16 November 2026

Interview and assessments on: 25-26 November 2026

Please note, we may close the advert early should we receive a high volume of applications. Early application is advised.

Visa sponsorship eligibility

This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.