Support manager jobs

Impact and Learning Manager

37.5 hours per week (full time)

£45K per annum

Fixed Term 12 months with possibility of extension subject to funding

About YBI

We are the global leader in youth entrepreneurship. For over 25 years we’ve combined global influence with local knowledge and experience.

We are the only global organisation dedicated to youth entrepreneurship and combine global influence with local knowledge and experience. All work with young people is delivered by and designed in consultation with local experts and organisations, enabling us to successfully deliver global programmes with bespoke solutions in varied contexts.

Our model enables us to deliver a wide range of solutions that span geographies, respond to thematic priorities and evolve with new technologies and fresh challenges.

The Role

We are looking for an Impact and Learning Manager.

The core purpose of the role is to manage YBI’s impact measurement, coordinate programme monitoring, evaluation and learning (MEL), strengthen data quality and generate actionable insights that inform organisational decision-making.

You will also support the delivery of member engagement initiatives, learning activities, communities of practice, and member experience evaluation, helping to ensure excellent experience in the network.

Please view the full job description and person specification, by clicking on the link below to download the document.

How to apply

• Please review the job description and person specification first.
• Please submit your CV (maximum 2 x A4) and cover letter. 
• You must ensure that these documents clearly demonstrate the expertise, skills, experience and competencies required for this role as they will be used to shortlist you.
• Closing date is 10th July 2026 at 1pm.  Please submit your application as soon as possible as we will be considering applications and interviewing on a rolling basis and may close the advert sooner.
• Candidates must be legally entitled to work in the UK at the time of application as YBI is not a sponsoring organisation.

The Interview Process

• We will have a panel interviews online – dates TBC as interviews will take place on a rolling basis.
• Shortlisted candidates will be asked to complete a work sample/skills test in line with the requirements of the role.

We look forward to receiving your application.

Clean Slate is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Programmes on a maternity cover basis.

This is a pivotal role responsible for overseeing the delivery of impactful services across all operational departments, ensuring our programmes continue to improve the financial wellbeing, resilience and life opportunities of people on low incomes.

As Head of Programmes, you will provide leadership to managers across the organisation, maintain strong relationships with funders and commissioners, oversee organisational performance and reporting, support business development and programme growth, and ensure that our services remain safe, compliant, effective and sustainable.

This role will suit an experienced leader who combines strategic thinking with strong operational management skills and who is passionate about creating meaningful change for people facing financial hardship.

About Clean Slate

At Clean Slate, we believe everyone should be able to provide for themselves and their family without paying the extra costs associated with poverty.

Our mission is to create meaningful, measurable change for people on low incomes, helping them become better off financially and more in control of their lives through money guidance, employment support and digital inclusion.

Role Overview

As Head of Programmes, you will oversee the successful delivery, performance and development of Clean Slate's services nationally. Working as a member of the Senior Leadership Team, you will contribute to organisational strategy, support business growth and ensure programmes achieve both their social impact and financial objectives.

You will provide leadership and support to departmental managers, oversee organisational reporting and performance monitoring, maintain relationships with key funders and stakeholders, and ensure that systems, processes and compliance arrangements support high-quality service delivery.

A key element of the role will be identifying opportunities for growth, supporting funding and commissioning opportunities, and ensuring services continue to evolve to meet the needs of the communities we serve.

Key Responsibilities

Strategic Leadership

• Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and decision-making.

• Lead the implementation of organisational objectives across all programme delivery functions.

• Champion continuous improvement, innovation and service excellence.

• Support the development and implementation of policies, procedures and organisational systems.

Programme Oversight & Operational Management

• Oversee the delivery of all services and programmes, ensuring quality, compliance and impact.

• Support managers to achieve contractual targets, performance objectives and growth ambitions.

• Monitor programme performance, budgets and operational risks.

• Ensure sufficient staffing capacity and effective workforce planning across departments.

• Drive consistency, quality assurance and best practice across all service areas.

Leadership & People Management

• Line manage senior managers and support effective leadership throughout the organisation.

• Promote accountability, performance management and staff development.

• Support managers to identify training needs and implement development plans.

• Foster a positive culture that prioritises staff wellbeing, inclusion and professional growth.

Reporting, Data & Systems

• Oversee organisational performance monitoring and impact measurement.

• Lead reporting for commissioners, funders, trustees and senior leadership.

• Ensure the organisation's CRM and reporting systems are effectively managed and utilised to support performance, compliance and decision-making.

• Use data and insight to inform continuous improvement and organisational development.

Business Development & Partnerships

• Support the development of new programmes, services and funding opportunities.

• Work closely with the Managing Director and fundraising teams on commissioning opportunities, funding applications and growth initiatives.

• Maintain and strengthen relationships with funders, commissioners and strategic partners.

• Represent Clean Slate at external meetings, partnership forums and networking events.

• Support the organisation's reputation as a leading voice on financial wellbeing and poverty reduction.

Governance, Compliance & Risk

• Ensure compliance with safeguarding, health and safety, data protection and cyber security requirements.

• Oversee risk management processes and contribute to organisational governance.

• Ensure services operate in line with contractual, regulatory and quality standards.

• Promote a culture of accountability, safeguarding and continuous learning.

About You

We are looking for a strategic and collaborative leader with experience managing complex services, leading managers and driving organisational performance.

You will bring:

• Significant experience leading programmes, services or operational teams.

• Experience managing managers and supporting organisational growth.

• Strong strategic planning and organisational development skills.

• Experience working with funders, commissioners and external stakeholders.

• A track record of delivering impactful services and achieving performance targets.

• Experience overseeing reporting, monitoring, evaluation and quality assurance processes.

• Strong understanding of performance management, compliance and risk management.

• Excellent communication, relationship-building and influencing skills.

• Experience using CRM and reporting systems to support operational delivery and organisational performance.

• A commitment to Clean Slate's mission and values.

Desirable

• Experience within financial inclusion, employability, community development or related sectors.

• Knowledge of commissioning, fundraising or business development.

• Understanding of issues affecting people on low incomes, including financial exclusion and the poverty premium.

Why Join Clean Slate?

This is an opportunity to play a key leadership role within a growing organisation that is changing lives across the UK.

You'll help shape strategy, support talented teams, strengthen partnerships and ensure our programmes continue to deliver meaningful, measurable impact for the people and communities we serve.

Are you able to build excellent relationships? Do you have fundraising or customer service experience? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Title: Supporter Engagement Assistant
Reports to: Supporter Engagement Coordinator
Hours of Work: Both Full time and part time hours available (21 – 35 hours per week)
Salary: £23,853 per annum, FTE
Based: Bristol – Office base at County Gates, BS3 2JH

About Us

We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.

About You and The Role

At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Assistant to support our regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities we serve. It also calls for real passion – for our cause, for the people we help, and most importantly, for the people who help us save lives.

We’re looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills.

GWAAC is a great cause to fundraise for, we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Closing date: 9am on Friday 10th July 2026
N.B. Applications may close prior to the deadline if sufficient high-quality applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Please contact us if you require reasonable adjustments.

No agencies please.

Finance Manager / Head of Finance

London | Full-Time | Hybrid Working (4 days in the office) | Sole Finance Role

Our client is an international arts and cultural organisation delivering a diverse programme of events and collaborations throughout the year. Based in beautiful offices near Oxford Circus, this is an opportunity to join a small, passionate team where every individual makes a genuine impact.

This role would suit an ambitious Management Accountant or Finance Manager looking to take the next step and gain end-to-end responsibility for a finance function. Reporting to the COO/CFO, you will take ownership of all day-to-day finance activities, while working closely with senior leadership to support strategic decision-making.

Key Responsibilities

• Produce monthly management accounts, cash flow forecasts and budget reporting
• Lead month-end processes, including journals, accruals and reconciliations
• Manage payroll, VAT returns and maintain strong financial controls
• Support annual budgeting, forecasting and financial planning
• Partner with programme teams to manage budgets across a busy programme of 100+ events each year
• Monitor event expenditure and develop effective costing frameworks
• Act as the key contact for external accountants and auditors
• Identify opportunities to improve systems, processes and financial efficiency

About You

You will bring:

• ACA, ACCA or CIMA qualification, or equivalent experience
• Strong experience producing end-to-end management accounts
• Excellent Excel skills and experience with accounting systems, ideally Xero
• A proactive, hands-on approach and the ability to work independently
• Strong communication skills and confidence working with non-finance stakeholders

Experience within the charity, arts or wider not-for-profit sector would be beneficial but is not essential.

Why Apply?

• A genuine opportunity to step into a sole-charge finance role with full ownership
• Exposure across management accounting, budgeting, forecasting, cash flow and audit
• Close partnership with an experienced COO/CFO and senior leadership team
• Beautiful offices near Oxford Circus, with four days per week on site
• A varied, mission-driven environment where your contribution is visible and valued

To apply, please submit your CV together with a short supporting statement outlining your interest in the role.

Job Title: Floating Support Worker x2

Location:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Fixed Term Contract (Until March 2027 with possibility extension of contract dependent on funding)

Hours: 37.5 hour per week

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of  domestic abuse survivors, to embed best practice across our communities.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.

Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 13 July 2026

Interview Date: 24 July 2026

Salary: £35,600 - £45,800
Contract: FTC Until Oct 2027
Location: Remote
Closing date: 14^th July
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

We are looking for a passionate Relationship Manager - Corporate to join a leading national children’s charity who support vulnerable young people and families through life-changing services. This is an exciting opportunity to manage high-value partnerships and play a key role in delivering impactful, purpose-driven corporate collaborations at scale.

As part of this exciting role, you will manage a varied portfolio of corporate partners, driving income growth, engagement and long-term strategic value. You will develop and deliver partnership plans, collaborate across internal teams to maximise impact, and identify new opportunities for innovation and employee engagement. You’ll also play an active role in supporting new business development, delivering creative campaigns and representing the organisation externally to strengthen relationships and raise awareness.

To be successful as the Relationship Manager - Corporate, you will need:

• Proven experience managing high-value corporate partnerships or client accounts, delivering against income targets
• Strong relationship-building and influencing skills with the ability to engage stakeholders at all levels
• Experience developing and delivering account plans within a commercially focused or fundraising environment

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3020JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Are you an experienced examinations professional looking for the opportunity to shape quality assurance processes from the ground up?
 
 
TPP Recruitment is supporting an independent examinations organisation that plays a unique role across multiple professional bodies and regulatory stakeholders. As examination volumes continue to grow and standards evolve, they are creating a brand-new Quality Enhancement Manager position to strengthen quality assurance, enhance governance, and drive continuous improvement across a high-profile assessment programme.
 
This is a rare opportunity to influence examination quality at a strategic level, working with senior stakeholders while developing new systems, processes, and quality frameworks that will support future growth.
 
 
Salary: £43,000-45,000 per annum, depending on experience
Employment type: Permanent
Working arrangements: Hybrid – 4 times per month in the London office
Working pattern: Full-time, 35 hours per week
Other benefits:

• Opportunity to shape a newly created position
• Exposure to senior leaders, professional bodies, and regulatory stakeholders
• Meaningful work that supports high-stakes professional assessment
• Collaborative and supportive working environment
• Opportunities to contribute to long-term strategic improvements

 
 
About the Organisation
 
Our client is an independent examination body responsible for delivering and maintaining assessments that support professional standards across the UK. Working collaboratively with multiple partner organisations and regulators, they are committed to ensuring fairness, rigour, integrity, and continuous improvement within their assessment processes.
 
The organisation is currently undertaking a significant review of its examination provision, creating an exciting opportunity for an experienced examinations professional to play a key role in enhancing quality standards and operational effectiveness.

About the Role
 
Reporting to the Head of the examination service, the Quality Enhancement Manager will lead the development and implementation of quality assurance and quality enhancement processes across the full examination lifecycle.
 
This is a highly visible role where you will analyse examination data, identify trends and risks, recommend improvements, and ensure robust governance frameworks are in place. You will collaborate closely with senior colleagues to create new quality assurance processes and embed a culture of continuous improvement throughout the organisation.
 
The role also includes line management responsibility for two Exam Managers and will involve regular engagement with senior stakeholders, including directors, committees, subject matter experts, and regulatory representatives.

Key Responsibilities
 

• Develop and implement quality assurance and quality enhancement frameworks
• Analyse examination and assessment data to identify trends, risks, and opportunities for improvement
• Produce reports and recommendations for senior leaders and stakeholder groups
• Lead audits, reviews, and quality improvement initiatives across assessment processes
• Ensure examination systems, procedures, and governance arrangements remain effective and secure
• Work closely with colleagues responsible for psychometrics, data analysis, and assessment delivery
• Support examination development, review activities, and standard setting processes
• Deliver training and guidance on quality assurance systems and processes
• Line manage and support two Exam Managers
• Build strong relationships with senior stakeholders, committees, professional bodies, and regulators
• Contribute to risk management and compliance activities relating to assessment quality and integrity

 
 
Skills / Experience Required
 
Essential

• Experience working within examinations, assessment, awarding, professional body, or accreditation environments
• Previous management experience, including responsibility for developing and supporting team members
• Strong analytical skills with experience interpreting data and using findings to inform decision-making
• Experience developing, improving, or implementing quality assurance processes
• Excellent stakeholder management and communication skills
• Confidence working with senior leaders and external partners
• Strong project management and organisational skills
• Experience using databases, systems, and Microsoft Office applications

 
Desirable

• Knowledge of psychometrics or assessment statistics
• Experience in quality assurance within an educational or assessment setting
• IQA, EQA, or related quality assurance qualification
• Experience working with professional examinations
• Experience supporting regulatory compliance activities

 
 
To Apply
 

• An up-to-date CV
• A supporting cover letter outlining your suitability for the role

 
 
Interview Process
 

• Week commencing 27 July 2026
• One-stage online interview process
• Assessment/test included as part of the interview

 
 
Deadline
 

• Tuesday 14th July 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

HCCN supports adults across Huntingdonshire to live well with cancer, helping people regain independence, confidence and connection. We’re a small, warm and community‑rooted charity, and we’re looking for a relationship‑driven, proactive Fundraising Manager to help us grow our impact. If you love building relationships, enjoy variety, and want your work to make a visible difference every day, this could be the perfect role for you.

About the role

As our Fundraising Manager, you’ll be the charity’s dedicated income lead. You’ll develop and deliver a sustainable fundraising programme that reflects the compassion and community spirit at the heart of HCCN.

You’ll work closely with our Operations Manager, trustees, volunteers, employees, supporters and partners to:

·Grow income across community fundraising, events, corporate partnerships, individual giving and legacy giving

·Build strong relationships across the local community

·Represent HCCN warmly and professionally at events and activities

This is a hands‑on, varied and rewarding role where you’ll see the impact of your work every single day.

Key responsibilities 

·Develop and deliver an annual fundraising plan and budget

·Identify new opportunities with individuals, businesses, community groups and trusts

·Create engaging campaigns, appeals and supporter journeys

·Grow and steward a strong donor and partner pipeline

·Lead a sensitive, low‑pressure legacy giving presence

·Support volunteers and community fundraisers

·Plan and deliver safe, cost‑effective fundraising events

·Build mutually beneficial corporate partnerships

·Support a trustee, researching and writing high‑quality grant applications

·Maintain accurate data, reporting and GDPR compliance

About you 

We’re looking for someone who is:

·A natural relationship‑builder who loves connecting with people

·Warm, empathetic and aligned with HCCN’s values

·Creative, proactive and full of ideas

·Highly organised with strong attention to detail

·Confident representing our charity publicly

·Comfortable working independently and as part of a small team

·Passionate about improving the lives of adults living with cancer

You’ll bring:

·Fundraising experience (community, events, individual giving or corporates)

·Experience managing events end‑to‑end

·A track record of meeting or exceeding targets

·Experience working with volunteers

·Strong written and verbal communication skills

·Confident use of Microsoft Office, Google Apps and databases

·A full UK driving licence and willingness to travel across Huntingdonshire

Desirable experience includes: grant writing, legacy fundraising, digital fundraising, marketing/comms and working in a health or community‑based charity.

Why join HCCN?

 ·A small, friendly and supportive team

·A role where relationships truly matter

·Visible, meaningful impact on local people’s lives

·The chance to shape the future of a growing charity

This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area. 

The time commitment is 40 hours per week. We offer pension benefits and paid holidays.

You must live within easy reach of Huntingdon and be able to drive with your own vehicle. 

The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference. 

To find out more about the role and how to apply please read our job description.

Our values, at HCCN:

• We are committed to evidence‑based practice
• We value compassion, dignity and respect
• We use our resources responsibly to benefit people affected by cancer
• We listen to understand the needs of the people we support
• We work in partnership with healthcare professionals

Role purpose

To manage the programme’s policy activity and provide support and expertise to help ensure effective delivery of the programme’s strategy to influence policy change. Working closely with internal and external stakeholders, the role will plan and deliver activities to help ensure Trussell’s analysis and arguments are taken up and the organisation’s policy recommendations are reflected in decisions made by UK government, in line with the programme goals.

This role is part of Trussell’s Making Social Security Work programme, the goal of which is to ensure that social security and employment support are accessible, well-designed and sufficiently funded in order to prevent people experiencing hunger and hardship, and that the UK public view social security as an asset to society. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Key responsibilities

Develop credible policy proposals
 
Plan and deliver policy development activities to achieve the goals of the Making Social Security Work programme. Create credible proposals, including embedding participatory approaches to ensure policy positions are rooted in the lived experience of individuals affected by poverty, to build a strong case for policymakers to implement asks.

Manage policy influencing activities

Plan and deliver policy influencing activities to strengthen Trussell’s ability to secure policy change. This includes briefings and presentations promoting the organisation’s policy positions to external stakeholders and audiences, ensuring alignment across programmes and all nations and regions of the UK. Ensure policy outputs are timely, high-quality and support engagement with key audiences, including UK government officials and Parliamentarians.

Coordinate reactive policy work

Ensure Trussell’s policy positions are included in real-time debates on key issues. Coordinate responses to reactive work on relevant policy issues, including policy consultations, activity in Parliament, in the media or in response to requests from food banks in the Trussell community so Trussell’s voice, evidence and analysis are included in key policy debates, raising the organisation’s profile and influence.

Build stakeholder relationships and networks 

Build collaborative relationships and networks with anti-poverty sector organisations and other external stakeholders to strengthen UK policy activity. Represent Trussell in key sector coalitions and share detailed policy analysis and recommendations with external stakeholders and audiences to raise the organisation’s profile and influence.

Person Specification

Core knowledge
Good knowledge of policy issues relevant to Trussell’s vision, including social security, disability and employment

Good understanding of the machinery of government and policy making in the UK at the national, regional and local levels and of effective policy development and influencing 

Good understanding of how to use evidence and analysis to develop, judge and advocate for policy solutions

Proficiency in MS Office (e.g. Excel, Word, PowerPoint, Outlook) and project management processes 

Essential skills

Skills in developing policy solutions, ability to use different approaches and tailor solutions to organisational goals and external context.  

Good ability to make effective and appropriate use of evidence and analysis when developing and advocating for policy solutions, as well as identify gaps in evidence and make recommendations for filling them

Excellent communication skills, including written, presentations and speaking, ability to adapt to influence different audiences

Collaborative interpersonal skills, ability to build relationships and influence internal and external stakeholders.

Effective project management and ability to balance competing priorities, meet tight deadlines and maintain a constructive approach to challenges.

Role models inclusive behaviour and values, demonstrates commitment to the values of Trussell and empathy for people from disadvantaged, marginalised or socially excluded backgrounds.

Key experience

Track record of successfully delivering strategic policy influencing activity based on robust evidence from development to evaluation 

Experience of informing campaigns activity to mobilise support for policy change 

Experience line managing or task managing staff and contributing to team development 

Special Requirements 
None

Salary: £47,000 FTE
Contract: Permanent, Part-time (3 days per week Wed-Fri/ 21 hours)
Location: London Hybrid – 50% of time in the office
Closing date: 12^th July
Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution  10.3%), Enhanced Parental Leave

We are very excited to be looking for a Direct Marketing Manager (Job share) to join the incredible team at Battersea Dogs and Cats home, an amazing organisation dedicated to improving the lives of vulnerable animals and the people who care for them. With a long-standing reputation and ambitious plans to expand its impact, Battersea are currently investing heavily in income generation as part of an exciting multi-year strategy. This is a brilliant opportunity to take ownership of key income streams and play a pivotal role in shaping future fundraising success during a period of transformation and growth.

As part of this exciting role, you will lead on the development and delivery of the direct marketing programme, with a particular focus on cash appeals and raffle campaigns. You will oversee campaign planning, budgeting and performance analysis, ensuring activity delivers against income targets and KPIs. Managing and developing a small team, you’ll champion best practice in direct marketing, test and optimise new acquisition channels, and drive supporter retention through insight-led strategies.

To be successful as the Direct Marketing Manager you will need:

• Proven experience delivering successful direct marketing acquisition and retention campaigns, with strong understanding of performance metrics
• Strong knowledge of data segmentation, targeting and supporter insight to inform campaigns
• Experience managing or developing teams, with the ability to motivate and drive performance

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3013JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Prospectus is delighted to be supporting our client in the search for a Community and Events Fundraising Manager.

The organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity.

This is a full-time, permanent role paying a salary of c.£47,000 per annum. The postholder will be working in a hybrid model from their offices in London.

The Community and Events Fundraising Manager will be responsible for leading the development, delivery and iteration of a multi-year Community and Events fundraising strategy. With support and strategic oversight from the Head of Income Generation, you will be ensuring annual income, event participant and supporter engagement targets are met or exceeded.

The organisation are looking for candidates with experience of community and/or challenge events fundraising, with a track record of meeting or exceeding five-figure income targets and ideally six-figure targets. The ideal candidate will have strong project, budget and KPI management skills, including planning, reporting, prioritisation and evaluation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 

We are seeking a dedicated and compassionate Caseworker to support victims of crime and traumatic incidents at the National Contact Centre team in Cardiff, working 37.5 hours a week.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

This role is based at our National Contact Centre in Cardiff.

As a Caseworker you will be: -

• Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support service goals to victims. Where relevant to undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
• Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
• Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.

You will need:

• An understanding of the impact of crime and traumatic incidents on victims.
• Experience of managing a caseload including complex case management.
• The ability to balance competing needs and priorities.
• The ability to work independently and as part of a team.
• Effective verbal and written communication skills.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re looking for an experienced and personable Prospect Research Manager to join a dynamic and ambitious fundraising team at a large national Charity, joining a team committed to building and cultivating significant relationships with philanthropists, corporates, and trusts.

This role will lead on implementing a programme of prospect research activities to identify five, six and seven-figure prospects, enabling the Charity’s talented high-value fundraising teams to maximise voluntary income and support.

Key Responsibilities Include:

• Identify and research potential major donors, corporates, and trusts, producing detailed profiles and maintaining robust prospect pipelines.
• Conduct due diligence and assess reputational risks, ensuring compliance with GDPR and best practice.
• Lead on creating, reviewing, and embedding the organisation’s prospect research plan.
• Write high-quality, tailored fundraising communications, from cases for support to donor reports.
• Collaborate closely with internal teams to ensure information is accurate, timely, and strategically aligned.
• Support the high-value fundraising team with planning, portfolio management, and event briefing materials.

Skills & Experience Required:

• Experience conducting in-depth prospect research to identify and qualify major donor prospects.
• Strong writing skills, with the ability to tailor communications for high-value audiences.
• Exceptional communication skills, with tangible experience of building collaborative relationships across high-value fundraising teams and senior stakeholders
• Knowledge of GDPR and ethical considerations in fundraising.
• Experience managing and developing pipelines for high-value fundraising activities.
• Excellent organisational skills with a keen eye for detail.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process

Victim Support is seeking a confident, organised, and collaborative Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.

We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.

This role is part-time working 18.75 hours per week covering Norfolk, Suffolk & Cambridgeshire

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.