Support manager jobs

The Follicular Lymphoma Foundation (FLF) is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, globally focused organisation working to accelerate a cure for follicular lymphoma - and to do it fast.

Founded in 2019, FLF is the first charity in the world dedicated solely to curing follicular lymphoma, an incurable blood cancer affecting more than 1.5 million people globally. Operating across the UK, US and Israel, FLF brings together researchers, clinicians, patients, pharmaceutical partners and funders to drive innovation and breakthrough research.

Reporting directly to the Global CEO and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a key role in shaping financial strategy, strengthening operational maturity and supporting international growth.

The role:
• Lead the development of FLF’s long-term financial strategy, supporting growth and international expansion.
• Partner with the Global CEO, Trustees and leadership team, providing financial insight to support decision-making, programme investment and fundraising activity.
• Oversee financial management across multiple international entities, ensuring robust controls, governance and compliance.
• Lead budgeting, forecasting and scenario modelling processes.
• Support grant funding, restricted income management and pharma partnership activity.
• Oversee management accounts, statutory reporting, audits and regulatory submissions across UK and US operations.
• Drive improvements in systems, reporting and operational efficiency.
• Provide leadership and development support to the Finance and Operations Officer.
• Act as a trusted advisor across the organisation, balancing strategic leadership with hands-on delivery.
• Present financial information clearly to Boards and non-finance stakeholders.

The organisation:
FLF combines the pace and agility of a scaling start-up with the credibility and reach of an internationally connected research organisation. With income and organisational complexity expected to grow significantly, this is an exciting opportunity to join a mission-driven organisation at a transformative stage.

The successful candidate will join a collaborative leadership team committed to delivering meaningful impact for patients worldwide. FLF offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and 25 days annual leave.

Essential criteria:
• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Experience in a senior finance leadership role within a charity environment.
• Strong experience managing reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence senior leaders and Boards.
• Strong understanding of governance, controls, compliance and risk management.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent communication and relationship-building skills.
• Proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment.
• Experience across multiple entities, funding streams or international operations would be advantageous.

If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.

Apply before 14th June to be considered.

This role is based in London with an expectation of 2 days per week in the office on Finchley Road.

Role Purpose

The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.

This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.

Key Responsibilities

· Design and delivery effective Salesforce solutions.  
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance

· Co-ordinate CRM project delivery.  
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery

· Manage Issue resolution and enhancements.  
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,

· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.

· Maintain and Improve Data Quality.  
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making

· Drive continuous Salesforce Improvement.  
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality

Person Specification

Core Knowledge

· Salesforce platform administration principles, including configuration, data management and security

· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· CRM design principles, including process mapping, user experience and data governance

· Understanding of data quality, data protection and good information management practice

· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona

Essential Skills

· Stakeholder management and the ability to influence and guide others to adopt best practice

· Ability to effectively communicate complex technical content to non-technical audiences.

· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical

· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment

· Collaboration and teamwork with the ability to work across different internal and external teams and functions

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Key Experience

· Experience delivering Salesforce configuration and administration in a professional setting

· Experience managing CRM-related projects or workstreams

· Experience working with complex CRM datasets including imports, updtes and data quality activities

· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues

Special Requirements

· Salesforce Certified Administrator/NPSP Certified.

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?

Role Title: Direct Marketing Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 per annum
Contract Type: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home

The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters—acquiring new donors, increasing the value of existing ones, and maximising return on investment.

You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships.

You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.

Role Summary:

• Plan and deliver direct marketing campaigns across a mix of channels, with a focus on bringing in income and growing the supporter base.
• Take campaigns from idea through to delivery, including shaping the messaging and making sure everything goes out on time and within budget.
• Keep a close eye on performance, using results and insight to tweak and improve what we do next time.
• Build and develop supporter journeys that help bring people in, keep them engaged and encourage longer-term support.
• Work closely with teams across the organisation, as well as external suppliers, to get campaigns out the door and keep things running smoothly.
• Support wider planning and budgeting, using campaign results and data to help guide future activity and priorities.

To be successful in this role you will have:

Experience & Knowledge

• Proven track record of delivering integrated direct marketing campaigns, with particular strength in postal activity and full lifecycle ownership.
• Evidence of creating and evolving user journeys that drive stronger retention and deeper engagement.
• Confidence in data, including delivery of using CRM systems or databases to make data-led decision, select data, execute campaigns, generate reports, and extract actionable insights.
• Demonstrated ability to collaborate effectively with external partners, including agencies, fulfilment providers, and other suppliers.
• Solid experience managing campaign budgets, tracking income and optimising return on investment.

Skills & Abilities

• Comfortable taking the lead on complex projects and working independently and with a strong sense of ownership.
• Highly capable organiser, able to juggle competing priorities while consistently meeting deadlines.
• Strong written communicator, skilled in producing engaging, audience-focused copy and briefs that inspires action.
• Data-literate, with the ability to analyse performance and make suggestions on findings and improvements.
• Detail-oriented with a methodical approach to ensuring accuracy and quality in all outputs.
• Solutions-focused mindset, bringing creativity and initiative to problem-solving and continuous improvement.
• Financially aware, able to plan, monitor and optimise budgets efficiently.

Personal Attributes

• Passionate delivering and achieving tangible fundraising outcomes and contributing to income growth.
• Works well both collaboratively and autonomously, adapting style as needed.
• Brings a positive, flexible approach and thrives in a dynamic, fast-moving charity setting.
• Comfortable making informed decisions within agreed strategic frameworks.

Desirable

• Educated to degree level or able to demonstrate equivalent professional experience.
• Willingness to contribute to broader organisational activities as required, including holding a full driving licence.
• Access to personal transport and ability to travel when needed.

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination.  We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.

If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.

Closing date: Friday 22nd May 2026
Interview date: Tbc
Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

No agencies please.

Director of Finance & Services
Contract: Permanent
Hours: Full-Time. (We welcome requests for flexible working arrangements, including hybrid and part time working).
Location: South Kensington, London SW7
Salary: Circa £100,000+ per annum FTE

About Us

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society offers professional accreditation to members through Chartered Geographer status.

About You and the Role

As the Society approaches its 200th anniversary in 2030, with ambitious associated goals, ensuring that we continue to have the best possible leadership team in place has never been more relevant.

With the approaching retirement of our current Director of Finance & Services, we are looking for an exceptional, entrepreneurial senior leader with proven ability to balance strategic and operational impact.

Whilst an executive level financial background is a given, we are additionally seeking an individual who has led other functions and developed the professionals within them. This role leads a diverse team of 10, spanning: Finance, Facilities & Estates, IT & Database Administration, and HR. It also holds additional responsibility for: Safeguarding, Data Protection, Risk Management, Pensions, Company Secretarial, Insurance & Legal.

We have exciting plans for our building, at the heart of London’s Exhibition Road Cultural Quarter, optimizing and developing this space as a gathering point of global significance and influence for people intent on making a positive difference to the world. Accordingly, we are particularly interested in individuals who bring with them strong programme management skills and experience of managing heritage estate projects operationally, in partnership with external consultants.

The successful candidate will drive and deliver effective and efficient financial planning, forecasting, budgeting, reporting, controls, operations, and management, whilst continuing to improve the Society’s processes and systems.

Salary and Benefits

This is a permanent post. We welcome requests for flexible working arrangements, including hybrid and part time working. This is looked at on a case-by-case basis, balancing the Society’s needs with the successful candidate’s other commitments, to support a good work-life balance. The salary range for this post is c£100,000+ (FTE) per annum, depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 5.30pm 12 June 2026.
It is anticipated that interviews will take place week commencing 29 June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

In this position, you will be responsible for supporting the church’s communications, digital presence, and media output. This includes creating engaging content, managing key communication channels, and producing resources that support the ministry and events of the church. This is a varied and creative role, combining planning, design, and delivery, and is well suited to someone who enjoys working both independently and collaboratively. You will help ensure clear, consistent, and engaging communication across the church, contributing to our goal of building a welcoming and supportive community that aims to follow where God may be calling us in all that we do.

St Mary’s Church is a vibrant, charismatic and inclusive church located in Marylebone, W1. As the Communications & Media Co-ordinator, you will play an important role in the life of the church.

Harris Hill has an exciting opportunity for a Fundraising and Marketing Officer, to join an international charity from 9th March for 2-3 months, to cover a leaver and interim recruitment period.

The role is full time, on a hybrid basis, with one day per week being either a Tuesday or a Thursday. This day may need to change week to week.

As the Fundraising and Marketing Officer, you will sit within the Marketing and Communications team, supporting the organisation with the creation of supporter communications for email, web, and social media. You will also need to have experience of tools like Canva for design, or have a creative mind to be considered e.g. to create content for social media, email and website etc.

We are looking for someone with prior charity fundraising experience, based in London, or who can get to their office near London Bridge. 

A full JD can be provided upon request, so if you would like to learn more, please apply for further details. 

Information Officer

Salary: 

• Actual salary for 28 hours per week is £26,574.40 plus London Weighting £2,400 or Home Allowance £450 pa.
• Actual salary for 21 hours per week is £19,930.80 plus London Weighting £1,800 or Home allowance £450.

Hours: Part-time 28 or 21 hours per week
Benefits: • Flexible working • 30 days annual leave plus recognised bank holidays (pro-rata for part-time staff) • Contributory pension scheme • Healthcare cash plan covering dental, optical, 24/7 GP service •Employee assistance programme • Opportunities for learning and development

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We're working towards a brighter future for everyone with CF by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.

We are looking for an Information Officer to join our busy and supportive team at an exciting time of rapid change in cystic fibrosis and the information landscape. Changes in clinical care, treatments and the experiences and needs of people with CF have led to a dramatic increase in the breadth and volume of information we need to create, at a time when trusted information is more important than ever.

To navigate this, you’ll need solid editorial expertise and a commitment to engaging with and empowering the cystic fibrosis community through the development of high quality, engaging, accessible information, in print and digital formats.

You will develop and maintain our extensive offer of health and other information, including factsheets, booklets, clinical guidelines, web content and videos aimed at people affected by cystic fibrosis and clinical teams. You will make sure that our resources meet the needs of our target audiences through sensitive and meaningful involvement with people with CF and healthcare professionals.

You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. An understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF TICK) is integral to the role. 

This position will involve working on multiple projects concurrently, juggling priorities, being proactive in your approach and creating reactive information to address emerging issues. Strong organisational and time-management skills are needed, as is the ability to work autonomously, and also collaboratively with colleagues in the team and wider organisation, and a range of external stakeholders.

* If London office-based, you will be required to attend London Head Office 40% of weekly working hours. If home-based, you will be required to attend the London Head Office for business needs as required. Please note this is a UK-based role and candidates will need to be based in the UK.

We offer a range of benefits including:

• Flexible working
• 30 days annual leave plus recognised bank holidays (pro-rata for part time staff)
• Contributory pension scheme
• Healthcare cash plan covering dental, optical, 24/7 GP service 
• Employee assistance programme
• Opportunities for learning and development

Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.

Closing date for completed applications is 11:59pm on Monday 1 June, 2026. 

First interviews will be held week commencing Monday 8 June, 2026. Second interviews will be held week commencing Monday 15 June, 2026.

We reserve the right to bring forward the closing date or extend if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.

How to Apply

Before applying, please ensure you read the job description for more information about the role. 

Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now.’

No agencies or media please.

Our commitment to an inclusive workplace

Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

REF-228 389

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

This is an extremely exciting time to join the team, as we anticipate the implementation of new homelessness legislation that holds the potential to be world leading and seek to develop relationships with the newly elected Senedd and Welsh Government.

You will lead our agenda in Wales to achieve positive and lasting change to end homelessness. This is an extremely exciting time to join the team, as the Wales Government introduces homelessness prevention legislation that will be world leading.

Location: Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ. Option of hybrid working from home (minimum 1 day a week in the Skylight) with the ability to travel across Wales and within the UK for training and meetings.

Contract: Fixed term up to 11 months (available as a secondment)

Salary: £57,452 per annum

About the role

As Head of Policy and Communications in Wales you will lead a team working across policy, public affairs and communications to deliver the changes needed to address homelessness in Wales. After the formation of a new government in Wales, this role will be working closely with politicians, government officials, sector leads, and people with lived experience of homelessness to ensure Crisis’ goal of ending all forms of homelessness in Wales is a priority and bring about the changes needed to meet this goal.

About you

To be successful in this role you will have excellent knowledge and experience of developing and securing policy change at a national government level and raising the profile of an organisation through advocacy and strategic communications.

Ideally you will have experience across policy, public affairs and media work, and excel at building stakeholder relations. You will be an experienced spokesperson and understand how to communicate policy matters in a simple and concise way. You will have understanding and knowledge of developing policy and influencing objectives informed by frontline staff and working with people with lived experience of an issue and staff.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June at 23:59

Interview date and location: Friday 26th June, in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA1 4DQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.

For more information about our work please visit

@Crisis_Cymru on Instagram

@CrisisWales on X

Crisis Skylight South Wales on Facebook

Registered Charity Numbers: E&W1082947, SC040094

The Therapies Caseworker will be responsible for supporting delivery of Ben’s therapy provision including Ben’s 24/7 support line and onward therapy referrals. This role requires strong administration and caseworking skills, a level of specialist knowledge or experience and a commitment to providing person centred, compassionate support for those who are struggling or in crisis.

Key responsibilities

• • Provide access to information, advice and guidance regarding Ben’s 24/7 support line and therapy provision.
  • Supporting the Therapies Co-ordinator to manage therapy referrals for service users, helping to ensure that support is delivered in a timely and effective manner.
  • Facilitate referrals to external providers and third parties as applicable to meet service user needs.
  • Review referrals from Ben’s external provider of 24/7 support line and counselling services to assess and provide casework that require ongoing contact whilst receiving therapy support and collaborate with internal and external stakeholders a required, including Ben’s Support Case Managers should this be required.
  • Advocate for service users should this be needed to help ensure the appropriate and effective support and care can be accessed.
  • Help to ensure all service users receive appropriate and effective support and care throughout their engagement with Ben’s support line and therapy provision.
  • Provide emotional support and crisis intervention for service users should the need arise.
  • Maintaining and updating accurate service user records in maintaining confidentiality and GDPR requirements.

· To communicate in a professional and sensitive manner clinical and non-clinical advice and guidance within the scope of the service and practice to both internal and external stakeholders.

· Support Ben’s Urgent Response Service offering briefings, providing listening ear activity and therapeutic activities as and when required.

• • Support with the ongoing management and expansion of Ben’s therapy directory of providers and associates as required.

· In the absence of Therapies Co-ordinator or when needed may be required to set up new providers and associates, including due diligence checks which are also in line with new supplier requirements for financial administration.

· Support with the collection of management information and service user client outcomes and satisfaction data and insights.

· Collaborate on initiatives and projects that advance Ben’s charitable mission and objectives.

· Ensure any associated targets, SLA’s are worked towards and achieved and any underperformance is escalated accordingly.

· There may be times when the Therapies Caseworker may be required to support additional duties or projects. This will be discussed with them and agreed with their line manager.

Whilst this role does not specifically require the individual in post to be a clinician, this would be a desirable and enable the postholder to deliver internal therapeutic support for specific cases, providing telephone / virtual counselling sessions to identified individuals. In this instance, the postholder would also be required to maintain their professional registrations and CPD (Continuing Professional Development) as applicable, this will be supported by the organisation also.

This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended, as necessary.

Job Specific Competencies

• Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with service users, colleagues, and external partners.
• Strong organisational skills, with the ability to manage multiple cases and priorities effectively and maintain accurate and detailed records.
• Proficiency in crisis intervention techniques and the ability to provide emotional support and guidance to service users in distress.
• Ability to work collaboratively with multidisciplinary teams and external stakeholders, and to represent the organisation effectively in professional settings.
• Strong problem-solving skills, with the ability to coordinate referrals to third parties.

• Compassionate and empathetic, with a genuine desire to support individuals and families affected by mental health issues and provide them with the care and support they need.
• Resilient and adaptable, with the ability to remain calm and composed in high-pressure situations and effectively manage stress and challenging circumstances.
• Ethical and professional, with a commitment to upholding the highest standards of confidentiality, integrity, and ethical conduct in all aspects of work.

· Collaborative and team-oriented, with a willingness to collaborate with colleagues, share knowledge and expertise, and contribute to a positive and supportive team culture.

· Commitment to ongoing learning and professional development, with a willingness to stay informed about emerging trends, research, and best practices in counselling and therapy.

· Strong organisational and time management skills, with the ability to prioritise tasks, manage multiple responsibilities, and meet deadlines.

• Proficient in the use of Microsoft 365 Products such as CRM & SharePoint

Should the postholder have a clinical background:

• Excellent clinical skills, with the ability to assess client needs, develop treatment plans, and provide evidence-based counselling and therapy services.

Qualifications required

· It is not an essential requirement to hold a specific qualification for this role

· It would be desirable for the postholder to have or be working towards a minimum Level 4 Diploma in Therapeutic Counselling or equivalent, or alternatively registered as a health, mental health, or social care practitioner e.g. BACP/UKCP/HCPC/BABCP or equivalent

· It would be desirable for the postholder to have a level 3 or 4 IAG qualification

· Commitment to ongoing learning and professional development, with a willingness to stay informed about emerging trends, research, and best practices in counselling and therapy.

Experience required

• Experience of providing case management / casework support
• Experience of delivering emotional or mental health triage or relevant assessment services
• Demonstrable knowledge and understanding of issues affecting individuals with a broad range of psychosocial and mental health concerns, lifestyle, and wellbeing.
• Working knowledge of the legal framework in which counselling and talking therapies sits e.g. GDPR, Safeguarding & SASH (Suicide and Self-Harm) Policies and procedures.
• Experience of working in a health, mental health, social care setting.
• Experience in working effectively with people from diverse social and cultural backgrounds.
• Knowledge of mental health issues, trauma-informed care, and best practices in counselling and therapy, with a commitment to person-cantered and culturally sensitive care.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with clients, colleagues, and external partners.
• Experience in crisis intervention, suicide prevention, or similar support line services is highly desirable.
• Ability to work collaboratively with multidisciplinary teams and external stakeholders, and to represent the organisation effectively in professional settings.
• Shows commitment to Ben’s vision, purpose, and mission, with a passion for supporting individuals and their families.

Our Values

· Passionate

· Respectful

· Inclusive

· Driven

· Empowered

This job is suitable for someone who…

· Can demonstrate flexibility and be adaptable

· Is conscientious and motivated to deliver to deadlines

· Shows creativity and takes a solution focused approach

· Is open and honest and demonstrates integrity

· Has the desire to help and support others

· Is approachable

· Is passionate about the services we deliver

· Is seeking to enhance and continuously improve self and the services we provide

· Shares our ambition to save the lives of our automotive family

· Is passionate about making a positive difference to people’s lives

· Is passionate about people and their importance in making an organisation successful

· Is proactive and enjoys interacting with people from all walks of life

Role Overview:
The Talent Set is delighted to partner with the client on a fantastic individual giving officer role. The successful candidate will support key fundraising initiatives, including face-to-face and in-memory giving programmes, contributing to the organisation’s mission.

Key Responsibilities:

• Assist in executing a new face-to-face fundraising programme, including creating materials, scripts, and supporter onboarding journeys.
• Manage and grow in-memory giving initiatives, developing engaging supporter communications and stewardship strategies.
• Support delivery and analysis of multi-channel direct mail appeals, working with content creators and segmentation data.
• Maintain accurate supporter records within the CRM system, ensuring compliance with GDPR and data governance policies.
• Collaborate across teams to deliver engaging campaigns and provide administrative support for fundraising activities.
• Contribute to other projects such as merchandise and lottery initiatives as required.

Person Specification:

• Proven experience in individual giving, including delivery of income streams like regular or in-memory donations.
• Familiar with managing supporter data in CRM systems, ideally Donorfy, with a good understanding of campaign tracking and reporting.
• Strong organisational skills with the ability to handle multiple priorities and meet deadlines.
• Excellent written communication skills with the ability to craft engaging supporter content.
• Ability to work collaboratively within a team and proactively adapt to new tasks.
• Attention to detail and accuracy, especially when working with data.
• Confident with digital tools, including Microsoft Office and CRM platforms.
• Demonstrates a genuine interest in supporting the aims of the organisation.

What’s on Offer:

• Salary: £30,000 to £40,000
• Location: Hybrid – 2 days onsite in Central London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Join our Marketing & Communications team and help churches reveal Jesus to the next generation. We’re growing, and looking to build on the progress already under way and take our impact up a gear. This role sits right at the heart of how Scripture Union communicates: sharing stories of impact, creating connection and helping more people engage, pray and take their next step with us. If you enjoy producing great work and making it matter, you’ll love the mix – strengthening the relationships we already have, while helping us connect with new audiences across England and Wales.

About Scripture Union

Scripture Union is a national mission-movement, helping churches reveal Jesus to the next generation. We equip churches to reach children and young people – especially those outside the church – wherever they are, and in ways that truly connect. Because every young person should have the opportunity to discover Jesus, and too many never will. Through Bible-based resources, practical training and our Revealing Jesus mission framework, we help churches build relationships that lead to faith. Our team of Mission Enablers supports a growing network of Faith Guides – local people, rooted in their communities, revealing Jesus in everyday life.

About the role
This role is all about helping Scripture Union communicate with clarity, creativity and purpose. Bringing our story to life through events and communications that help people connect with what God is doing through SU. If you like work that’s practical, people-focused and makes a real difference, you’ll feel right at home.

Events and Communications Officer

(Salary £21,460 - £22,700 - Part Time 25 Hours a week)

- What you’ll do:

· Coordinate and deliver Scripture Union’s presence at key exhibitions, festivals and conferences across the year.

· Plan logistics, budgets, materials and timelines –and recruit, support and encourage staff and volunteers involved in events.

· Gather, shape and share people-focused stories of mission and impact across website, email, social media, audio and print.

· Support the planning and delivery of the Mission Sparks podcast, helping audiences connect with what God is doing through Scripture Union.

· Monitor, evaluate and report on event effectiveness, using insight to improve future activity and engagement.

Why Scripture Union

· Hybrid working (minimum 1 day/week in Milton Keynes HQ)

· Flexible hours

· Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave

· Free Bible Reading Guides

· A supportive, faith-filled environment where your work has eternal impact

Important things to note before you apply

• We are committed to building a culturally diverse workforce and welcome applications from people, regardless of their background.
• The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.  
• Please note we do not provide visa sponsorship; applicants will need the right to live and work in the UK.

Who We're Looking For: Our Ideal Candidate
We’re looking for strong a candidate who can blend creativity with strategy – a confident specialist who brings experience, initiative and craft. But just as importantly, we want a team-player: the sort who will happily roll up their sleeves, jump in where needed, and strengthen others, so we move further, faster, together – across the Marketing & Communications team and the wider SU movement. If you love using your skills to build something that matters, you’ll thrive here: helping us sharpen our story, widen our reach with churches across England and Wales, and ultimately create more opportunities for children and young people to discover Jesus.

Events and Communications Officer

· Experience planning, coordinating and delivering events or exhibitions with clear objectives and measurable outcomes.

· Proven ability to identify, gather and develop authentic, people-focused stories.

· Strong writing skills and experience creating content across web, social media and email (and ideally audio/print too).

· Highly organised, proactive and relational — able to balance long-term planning with responsive storytelling.

· A committed Christian in sympathy with Scripture Union’s aims and ethos, actively involved in the mission of a local church.

A growing charity supporting boys and men is seeking a Monitoring & Evaluation Lead to strengthen impact measurement, quality assurance, organisational learning, and data systems across the organisation.

Part-time (28 hours per week / 0.8 FTE) | Hybrid – London
Salary: £32,928 (FTE £41,160)

Reporting to the Operations Director, this role will work closely with senior leadership and programme teams to ensure services are effective, data-informed, and aligned with the charity’s mission and values.

Key Responsibilities

• Develop and support impact and evaluation frameworks across services
• Embed a culture of learning and continuous improvement
• Lead on quality assurance processes and reporting
• Strengthen impact evidence for partnerships and funding
• Support and develop Airtable CRM systems, automations, and training
• Provide data insights and reporting for internal and external stakeholders
• Support GDPR compliance and data protection processes
• Explore safe and effective use of AI within evaluation and reporting

Person Specification

Essential

• Experience in impact evaluation, quality assurance, CRM oversight, and GDPR compliance
• Strong analytical, organisational, and communication skills
• Ability to manage competing priorities and collaborate effectively across teams
• Commitment to values-driven work and continuous improvement

Desirable

• Experience in the charity sector
• Knowledge of youth, family, or social policy
• Experience using AI within evaluation or insight work
• Training in data protection

The successful candidate will be aligned with values including resilience, empathy, inclusiveness, curiosity, and non-violence.

For more information, please submit your CV. Please note, due to the level of application, only successful candidates will be contacted with further information.

Deadline: ASAP, reviewing on a rolling basis

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Regional Independent Domestic Violence Advisor (IDVA)

Location: Sandwell, Walsall, Dudley (location to be confirmed)

Position available: 1 full-time position (37.5 hours)

Salary: £25,282.44 - £28,861.62 (dependent upon qualifications and experience)

Closing date: 04 June 2026

BCWA reserve the right to close this advert before the closing date

All interviews will be held via Microsoft Teams

Is this you?

We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.

We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims.

The Role:

Our Independent Domestic Violence Advisors (IDVA) provide a high quality frontline domestic abuse support service to those at high risk of harm. As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children. You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.

The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one to one support and group work, to help them regain control of their lives. 

Chief Executive Officer (Part-time, 3 days/week)

Veterans With Dogs (VWD) is seeking an experienced, values-driven and credible Chief Executive Officer (CEO) to lead our charity into its next chapter. This rare and exciting opportunity offers the chance to guide a small, high-impact team at a pivotal stage in the charity’s growth.

Location: Flexible / UK-based, with regular travel to Exeter, training sites, and key meetings as required. We are flexible in how this is structured, and relocation is not required.
Salary: £45,000–£55,000 pro-rata (equivalent to £27,000 - £33,000 for 3 days/week) + 3% pension contribution
Contract: Permanent

Hours: 21 hours / 3 days per week

Holiday: 28 days per annum (FTE), plus bank holidays
Reports to: Chair of Trustees
Direct reports: 3

About Veterans With Dogs

Veterans With Dogs is a UK charity that transforms the lives of Armed Forces veterans living with mental health challenges. Through the provision of highly trained assistance dogs and trauma-informed support, we help restore purpose, independence, and dignity to those who have served.

Founded in 2012, our work addresses a vital gap for veterans living with PTSD, anxiety, depression, and complex trauma. Through our award-winning PALS™ (Partner Animal Life Skills) programme, we support veterans to rebuild their lives, with the constant support of a trusted companion by their side.

Following a period of governance transition and renewal, we are entering a new and exciting phase. We are strengthening leadership, systems, and strategy to ensure long-term sustainability and greater reach, while maintaining the quality, care, and integrity that sit at the heart of our work.

We recognise that this is a senior leadership role within a small organisation and are committed to flexibility in how the role is delivered. We are open to conversations around working patterns and location to ensure we attract the strongest possible candidate.

We are also open to shaping aspects of the role around the strengths and location of the successful candidate.

We would particularly welcome candidates who can bring fresh perspective, while respecting and building on the strong foundations already in place.

This is an opportunity to shape the future of a respected and growing charity at a pivotal moment, with genuine scope to influence strategy, culture, and long-term impact.

The Role

The CEO will provide strategic direction, operational oversight, and cultural leadership for Veterans With Dogs. Working closely with the Board of Trustees, the CEO will oversee the delivery of the charity’s mission, ensure operational excellence, develop our long-term strategy, and foster a values-led and high-performing team.

This is a hands-on, multi-dimensional leadership role, ideal for a calm, pragmatic, and inspiring individual with experience of organisational stabilisation, stakeholder engagement, and sustainable growth. You will build strong relationships with the team and stakeholders, maintaining a visible and engaged leadership presence both in person and remotely.

This is a genuinely part-time role with a focused and manageable scope, supported by an engaged Board of Trustees and a committed team. The role is designed to be sustainable within the allocated hours.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of an interim plan and longer-term organisational strategy
• Translate strategic goals into clear operational priorities and plans
• Foster a compassionate, inclusive, and mission-aligned organisational culture
• Act as a credible and inspiring ambassador for Veterans With Dogs with stakeholders, funders, partners, and the public
• Guide the charity through stabilisation and values-led, sustainable growth

Governance & Compliance

• Ensure compliance with all relevant charity law, regulation, and best practice
• Work in partnership with the Board of Trustees, supporting effective governance and reporting
• Implement and embed improvements in HR, finance, safeguarding, IT, and operational systems
• Lead on organisational risk management, ensuring policies and procedures are in place and regularly reviewed

Operations & Programme Delivery

• Oversee day-to-day operations to ensure safe, ethical, and effective service delivery
• Ensure safeguarding standards are upheld for both veterans and dogs
• Drive continuous improvement in programme quality, delivery, and impact measurement
• Ensure operational systems and data processes are robust, compliant, and fit for purpose

People & Culture

• Lead, support, and nurture a small, dedicated staff team and wider network of volunteers
• Promote staff wellbeing, clear communication, and professional development
• Work with trustees to assess future staffing needs and build leadership capacity

Finance & Sustainability

• Work with trustees and advisors to ensure sound financial management and reporting
• Contribute to financial planning, budgeting, and development of a sustainable reserves policy
• Help diversify income streams, supporting fundraising efforts, corporate partnerships, and individual giving

Fundraising & External Relations

Build and maintain relationships with funders, donors, corporate partners, and sector allies

• Collaborate with the fundraising trustee to develop new funding opportunities
• Represent the charity externally with credibility, transparency, and professionalism
• Strengthen partnerships with ADUK, ADI, Cobseo, and other key membership bodies

Person Specification

Essential

• Senior leadership experience within a charity, social enterprise, or values-led organisation
• Strong knowledge of charity governance, regulation, and trustee relationships
• Experience leading teams through organisational change or stabilisation
• Financial literacy with experience of budgeting, reporting, and planning
• Excellent communication and interpersonal skills across diverse stakeholders
• A calm, values-based, and ethical leadership approach

Desirable

• Experience in health, mental health, veterans’ services, or trauma-informed work
• Experience working with boards during periods of strategic or leadership transition
• Fundraising and/or income generation experience
• Understanding of safeguarding best practice (for people and/or animals)
• Lived experience of the military or charity sectors (not essential)

Our Commitment

Veterans With Dogs is committed to equity, diversity, and inclusion. We actively welcome applicants from all backgrounds and strive to create a supportive, respectful, and empowering workplace. We recognise the value of lived experience and are committed to continuous learning as an organisation.

How to Apply

Please apply via Charity Jobs.

If you would like a confidential conversation before applying, we would be happy to speak with you.

Closing date to apply: 5pm on Monday 15 June 2026

• First interviews (online): week commencing 22 June 2026
• Second interviews (in our Exeter office): TBC

Previous applicants need not reapply, thank you.

Veterans With Dogs is a registered charity in England and Wales (No. 1161554).