Support manager jobs

Our client is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, internationally focused charity at an exciting stage of growth.

This is a unique opportunity to join a fast-growing, mission-driven organisation at a transformative stage in its journey. Reporting directly to the Chief Executive and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a central role in shaping financial strategy, strengthening operational maturity and supporting ambitious international growth plans.

The role

• Lead the development of the organisation's long-term financial strategy, supporting its next phase of growth and international expansion.
• Partner closely with the Chief Executive, Trustees, Board Members and leadership team, providing strategic financial insight to support organisational decision-making, programme investment and fundraising activity.
• Oversee all aspects of financial management across multiple international entities, ensuring robust financial controls, governance and compliance frameworks are in place.
• Lead budgeting, forecasting and scenario modelling processes, supporting both operational delivery and long-term strategic planning.
• Build strong relationships across fundraising, research and programme teams, supporting complex grant funding, restricted income management and commercial partnership activity.
• Oversee the production of monthly management accounts, statutory reporting, audit processes and regulatory submissions across multiple entities.
• Drive improvements in financial systems, reporting processes and operational efficiency as the organisation continues to scale.
• Provide leadership and development support to a small finance team, helping to build capability within the function.
• Act as a trusted advisor across the organisation, balancing hands-on operational delivery with strategic leadership.
• Represent finance confidently at Board and leadership level, communicating complex financial information clearly to non-finance stakeholders.

The organisation

Our client exists to deliver meaningful impact through innovation, collaboration and investment in research. It brings together experts, funders and partners from across the sector to challenge conventional thinking and accelerate progress towards its ambitious mission.

With income, activity and organisational complexity expected to grow significantly over the coming years, the charity is entering an exciting new phase of development. It combines the pace and agility of a scaling organisation with the credibility and influence of an internationally recognised charity.

The successful candidate will join a collaborative leadership team committed to building an organisation capable of delivering lasting impact. Alongside the opportunity to play a pivotal role within a purpose-driven organisation, the role offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and generous annual leave.

Essential criteria

• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Strong experience in a senior finance leadership role within the charity sector.
• Proven experience managing financial operations, reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence and challenge senior leaders and Boards.
• Strong understanding of financial governance, controls, compliance and risk management.
• Strong commercial and analytical skills, with the ability to translate complex financial information into meaningful insight.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent relationship-building and communication skills, with high levels of emotional intelligence and credibility.
• A proactive, solutions-focused mindset with the ability to thrive in a fast-paced, evolving organisation.
• Experience working across multiple entities, funding streams or international operations would be highly advantageous.

If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.

This role is based in London with an expectation of two days per week in the office.

As Administrator for our Local School Nature Grants programme, you will support the smooth day-to-day running of the project, working closely with the Project Manager and wider team. This role can be based from either our Eastleigh or Stirling office, with home working available. You will be the first point of contact for schools, suppliers and stakeholders, helping to ensure an excellent experience for grant recipients while maintaining accurate records and supporting project delivery.

Responsibilities include:

• Responding to phone and email enquiries relating to the project
• Assisting with the management of LSNG mailboxes
• Supporting enquiries from network members and suppliers
• Ordering and managing stock of catalogue items
• Assisting with the processing of purchase orders and invoices
• Booking travel and accommodation for delivery team members
• Assisting with the packaging and posting of grant orders
• Managing correspondence with participating schools
• Maintaining and updating project records
• Assisting with application scoring and providing administrative support to trainers as required

You will need:

• Previous experience providing administrative support, ideally in an office environment
• Excellent organisational skills and the ability to manage multiple priorities and deadlines
• Experience planning and managing your own workload
• Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint
• Excellent written and verbal communication skills
• A commitment to safeguarding and the ability to obtain a clear DBS or PVG check

We are a flexible, family-friendly and supportive organisation, offering flexible working, term-time working arrangements, strong staff benefits and a welcoming team culture. We are happy to discuss reasonable adjustments and encourage applications from those who may not meet every criterion but feel this role is right for them.

As our People Coordinator you will be the first point of contact for People related queries maintaining a positive, proactive, and outward-facing operational service in a fast-paced environment.

Delivering excellent day to day administration for the full employee lifecycle including payroll and recruitment this role undertakes a broad range of administrative activities working in close collaboration with colleagues across the National Theatre.

Contributing and supporting process improvement this role works alongside other People Coordinators to deliver an exceptional People service.

The successful candidate will have the following: 

• Experience of providing HR/People administrative support in a busy fast paced environment.
• Confident and well-practiced working to strict deadlines whilst maintaining meticulous attention to detail.
• Strong time management skills, capable of organising and delivering multiple tasks and projects to completion.
• Ability to work independently and use initiative.
• Experienced with prioritising conflicting demands and managing stakeholders effectively.
• Experience of using an HRIS platform to support tasks and working within defined processes.
• Skilled experience using Microsoft 365 applications; Word, Excel, Outlook, Forms, Lists and Power Point, Sharepoint.

If that sounds like you, then we would love to hear from you!

Please note:

The closing date for the receipt of a completed application is Monday 20th July 2026 at 12 noon.

37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.

With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
• Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
• Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

CLOSING DATE: Sunday 19th July 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteering & Befriending Coordinator to play a pivotal role in our Complex Needs Service in Notting Hill.

Sounds great, what will I be doing?

This role is responsible for developing and coordinating a volunteer befriending service that enhances recovery-focused support for service users. You will recruit, train, and supervise volunteers, ensuring they are well-prepared, supported, and aligned with organisational policies and procedures. Working closely with the Service Manager and wider team, you'll match volunteers appropriately, ensuring risk information is reviewed and placements are safe and effective.

You'll promote a service user-centred approach, ensuring befriending activities meet identified needs and improve wellbeing. The role also includes identifying funding opportunities and submitting applications to support the growth and sustainability of the volunteer programme.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will need to bring great organisational skills and experience with a keen ability to organise and set up big events on a small budget which can make a positive social impact. Alongside this you need to be self motivated and have a passion for developing others you also need to have experience of supporting service users with mental health issues in some capacity.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Finance Business Partner - Assets, Repairs & Maintenance

Manchester, Greater Manchester

£55,500 per annum
Permanent, Full Time (35 hours per week), Agile working arrangements in place

Closing date:13th July 2026

Interview date: Week commencing 13th July 2026

Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.   

This role will help us to do this by providing a proactive financial support and advice to budget holders based on a sound understanding of the relevant business area whilst supporting the Financial Controller.

In this role, you will be responsible for

• Preparation of timely financial reporting for the Repairs and Assets directorate, in accordance with the monthly management accounts timetable. 
• Undertake monthly meetings with budget holders for the relevant business area to discuss their management accounts (including team listings) and provide insight to enable operational decision making.
• Provide day to day management of the Assistant Business Partner and Assets and Insurance Officer, including appraisal, mentoring, training and development
• Contribute to the financial reports issued monthly to the Leadership Team and quarterly to Board

We need people who are or have... 

• Accounting qualification, such as CIMA/ACCA
• Experience providing expert advice, support and challenge to colleagues and being able to communicate and present complex financial information to non-finance colleagues
• Knowledge of relevant accounting standards, recommended practice and guidance
• Experience working with financial and other systems

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#financebusinessparter #finance #managementaccountant #housingjobs #recruiting #Manchesterjobs

Disability Adviser

Part time (21 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home

Salary up to £18,600 pa (£31,000 pa FTE) plus benefits

A brilliant opportunity has arisen for a compassionate and student-focused individual with a passion for supporting others to join our valued Disability and Welfare team. You will provide information, advice, and guidance to students who have shared a disability with the University, to ensure they feel supported and empowered throughout their studies.

This is a fantastic opportunity to make a real impact on the student experience. You will play a proactive role in supporting students to access the resources, adjustments and services they need to succeed, while helping to create an inclusive and accessible learning environment. You will actively promote a culture of self-advocacy, equipping students with the knowledge, confidence and tools they need to overcome challenges and achieve their full potential.

Your accountabilities and responsibilities include:

• Support and be responsible for a case load of students, often with complex support requirements, providing help and/or advice to by assessing needs, determining and implementing support arrangements and monitoring progress.
• Advise students on applications for the Disabled Students' Allowance (DSA) and other financial support, following up on applications to ensure a successful outcome.
• Collaborate with academic and professional services colleagues to ensure individual students’ needs are met and that an inclusive and holistic approach to provision is implemented.

Our main requirements:

• Evidence of relevant CPD
• Relevant demonstrable experience of paid/voluntary work of delivering pastoral support
• Strong sense of resilience and ability to listen and respond to students sharing distressing personal circumstances

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

To view the full job specification and to apply, visit our careers site.

Vacancy closes on Wednesday 15 July 2026 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

This is an exciting opportunity for a creative and experienced individual to design creative resources for print and digital platforms. The Graphic Designer will design creative and compelling graphics in a range of formats.

Applicants should have strong attention to detail skills and enjoy combining expertise in print and digital content to elevate our external presence. The role also requires someone motivated by their Christian faith with a personal interest and heart for the people of the Middle East and North Africa.

The Graphic Designer role reports to the Communications & Marketing Manager and will make a real difference to the lives of millions of people in the Middle East and North Africa by deepening understanding and engagement from individual supporters across the UK.

The Communications & Marketing team is responsible for increasing the profile and standing of SAT-7 across the UK, reaching more Christians, church, press, media, political and voluntary networks, by communicating relevant news and current affairs from the MENA region and its Church, producing high-quality creative print publications and resources, plus digital media and marketing content that demonstrates the life-changing impact of SAT-7, and deepens understanding, engagement, giving, and prayer.

KEY RESPONSIBILITIES

• Design resources and digital content ensuring consistent messaging, branding, tone of voice and content conforms to the security and guidelines
• Create digital assets for social media, website, email and SAT-7 UK app
• Support the Senior Editor in designing assets for key publications and prayer campaigns, that will raise awareness of SAT-7’s work and be used to expand SAT-7’s support base
• Assist with the design of general resources and materials for the wider work of SAT-7 UK, such as fundraising appeals and reports (print and digital), materials for Ambassadors, churches and events (e.g. newsletters, PowerPoints, posters, flyers and banners)
• Triage and fulfil requests from other teams in the Communications Request Planner
• Create and update web content designs and landing pages, to drive engagement
• Provide design support to the rest of the Communications team, including graphics for use across different platforms

GENERAL RESPONSIBILITIES

• Ensure consistent messaging, branding and tone of voice and that content conforms to SAT-7 security, communication and style guides for a range of different audiences
• Support digital events with promotional content
• Liaise with SAT-7 staff from other offices to share ideas and resources as directed
• To assist the Communications & Marketing Manager and other colleagues as required
• Operate at all times within relevant statutory requirements and guidelines, following best practice recommendations wherever possible, and especially ensure compliance with the Fundraising Regulator Code and GDPR legislation

ABOUT YOU

Essential Skills and Abilities Required

• Experience using Adobe Creative Cloud (InDesign, Photoshop, Illustrator)
• Strong design portfolio demonstrating a range of creative and technical skills
• Previous experience in a similar position is required, or experience in creating engaging and impactful content
• Educated to A Level standard or equivalent with excellent interpersonal and organisational skills
• Computer literacy (e.g. MS Office 365, Word, Excel, Outlook, PowerPoint).
• Ability to work under pressure, manage time effectively, prioritise and work to deadlines
• Thorough attention to detail in all designs produced

Desirable Skills and Abilities

• Relevant qualifications in Graphic Design, Digital or Marketing
• Comfortable drafting or editing light copy to complement design work
• Understanding of the Christian international mission / development sector
• Knowledge and experience of the Middle East and North Africa (training will be given as required)

HOW TO APPLY

• Candidates must have the right to work in the UK and be based in the UK – no overseas applications will be considered
• If an informal conversation about the role would help, please email or phone directly.
• If you do not have experience in all ‘key responsibilities’, please tell us about the relevant skills and experience you do have, as you will still be considered
• If you are unavailable on the proposed interview dates, please specify this in your application and your nearest available date. It is important to note that this may not be possible to accommodate and interview dates may be subject to change
• There is an Occupational Requirement, in accordance with the Equality Act 2010, for the position to be filled by a committed Christian

We’d love to hear from you! To apply, please visit our website direcrly for further details. You will need to email a covering letter, CV and application form to be considered.

Fundraising Data Administrator

Location: Central Bristol (hybrid working available)

Salary: £26,000 – £28,000 depending on experience

Start Date: ASAP

Join us and help make a difference 

At Meningitis Research Foundation, we’re working towards a world free from meningitis. Every day, our teams support people and families affected by the disease, while driving research, awareness and global change. We are looking for a passionate and motivated Fundraising Data Executive to join our friendly and dedicated team in Bristol. This is a role where your work will make a genuine impacthelping us track vital donations, support fundraising efforts and ensure every supporter feels valued.

About the role 

This is a varied, administrative, hands-on role at the heart of our fundraising operation. You will manage supporter data, ensure donations are accurately recorded in our database, and support fundraising teams in achieving their goals. You will maintain records of supporters, events and donations and ensure income is logged accurately and on time.

Key responsibilities include:

• Supporting our fundraising team with administration, data entry and database management
• Reconciling income from multiple sources and maintaining accurate records
• Updating and maintaining our database records, acting as a key point of contact
• Producing monthly reports to the financial team to support the month-end accounting
• Assisting with projects to improve systems and processes
• Working collaboratively across teams to maximise efficiency

You will also have opportunities to get involved in events, meet supporters and see the impact of your work first-hand.

About you 

We are looking for someone who is enthusiastic, organised and motivated by making a difference.

To be successful in this role, you will need;

• Excellent attention to detail and confidence in inputting data into our database and sharing data information across teams.
• Confidence using software such as Excel and have worked with database systems.
• Experience working with numbers and saving and interpreting financial data
• Strong communication and interpersonal skills
• To be proactive and able to manage your own workload
• Experience in fundraising, databases or the charity sector is helpful but not essential.

Why join us? 

We offer a supportive and inclusive working environment with opportunities for development and progression.

• 25 days annual leave plus bank holidays
• 6% employer pension contribution
• Employee Assistance Programme
• Employee volunteering opportunities
• Flexible hybrid working
• Full training provided to support your success in the role

A role with purpose 

In this role, you will play a crucial part in enabling our fundraising work and supporting the people and events that make our mission possible. If you are looking for a role where your skills can make a real difference, we would love to hear from you.

Application process

All applications must be sent with a cover letter attached and an up-to-date CV. Our internal recruitment team will review your application and reach out to you if they feel you are suitable for the role.

Application closing date: Friday, 29th of July. We advise you to submit your application early to have the best opportunity to be considered for the shortlist. Early application to have the strongest chance of securing an interview.

Interview format: 1-stage interview, with a short Excel task to be completed. Interviews will booked immediately if suitable for the role.

Job Purpose

To lead and oversee the delivery of TLC: Talk, Listen, Change’s charitable income generation and fundraising function, driving sustainable income growth through a diverse portfolio of opportunities including commissioning, grant applications, charitable trusts and foundations and fundraising activity. The Head of Development will carry out a mixed role, primarily consisting of informing the strategy, supervising the team and supporting them to secure income - while also directly creating some high-value / high-stakes submissions themselves. The role will play a key part in shaping and delivering the organisation’s growth ambitions, ensuring a strong and balanced pipeline across statutory, commissioned and voluntary income streams. As part of TLC’s Senior Leadership Team, the postholder will act as a senior advisor on charitable income generation opportunities and contribute to the wider strategic direction of the organisation. 

Key Responsibilities

Strategic Leadership and Contribution

•  Be a member of the Senior Leadership Team of TLC: Talk, Listen, Change, contributing to organisational strategy, growth and long-term sustainability.
• Work alongside the Group Director of Partnerships and Development and other senior leaders to shape and deliver TLC’s development and charitable income generation strategy.
• Act as a senior advisor on development, funding and growth of charitable income sources for the organisation.
• Take a lead role in fostering a culture of ambition, collaboration and continuous improvement. 

Development and Income Generation

• Lead the team to deliver focused and successful development activity across TLC, ensuring a strong and sustainable pipeline of opportunities across: Tenders / commissioning (including pre-market engagement such as soft market testing, actual submissions including PQQs, ITTs, framework applications and presentations / interviews) Charitable trusts and foundations, Grants, Fundraising, Corporate relationships
• Work closely with our: Group Head of Marketing and Communications to create and run exciting, engaging campaigns and projects which grow awareness of and support for TLC, ultimately leading to increased income, Director of Finance To ensure budgets are accurate and bids appropriately costed, Director and Heads of Services To ensure we can deliver safely, securely and effectively,  Director of Partnerships and Development To ensure strategic alignment and relationships.
• Ensure a detailed understanding of all tender specifications including a thorough assessment of the implications and requirements of TLC within each opportunity.
• Ensure all submissions are high quality, aligned to TLC values and priorities.
• Work closely with service leads and partnerships colleagues to identify, scope and develop new opportunities. 

Leadership and Management

• Provide strong leadership to the Development team, including line management of Development Managers.
• Support a high-performing, collaborative team culture aligned to TLC behaviours and values.
• Ensure effective performance management, supervision, and development of staff (including one-to-ones, appraisals and team meetings).

Performance, Planning and Delivery

• Lead the development and delivery of a clear development plan aligned to organisational strategy.
• Monitor and report on development and fundraising performance, ensuring a data informed approach to decision-making.
• Provide delegated budget management for development and fundraising activity.
• Ensure smooth transition from development activity to service mobilisation, working closely with operational teams.

External Relationships and Profile

• Build and maintain strong relationships with commissioners, funders and partners with regard to charitable income generation opportunities.
• Represent TLC at external forums, networks and events, contributing to sector influence and profile. Governance and Ways of Working
• Ensure all development and fundraising activity aligns with TLC policies, values and ethical frameworks.
• Contribute to organisational planning cycles, board reporting and strategic development processes.
• Commit to continuous professional development and maintain awareness of sector trends and opportunities. 

Money Advice Referral Tool Coordinator - Job Description 

Resolve Poverty works locally to end poverty nationally through a range of strategic and policy, knowledge development and practical delivery activities. We are a growing organisation working in multiple localities across the country, often partnering with local councils and other public bodies and working with them and their VCFSE sector partners. 

Our Money Advice Referral Tool (MART) currently operates in eight local authority areas. This will increase over the next year, with new localities coming on stream. The MART provides professionals and volunteers in non-money advice roles with the ability to understand and to effectively support people experiencing or at risk of financial hardship to access relevant money related support services. The MART is built upon the idea that the best way to support someone experiencing poverty is to maximise their income and to address any debts they may have. It also recognises that professionals and volunteers in non-money advice roles often encounter people with money worries and can act as a conduit for people to access the support they need. As such, the tools are used by people in a range of settings, including schools, health centres and local charities and community groups. 

As the programme grows, we are recruiting to a new MART Coordinator role. This is an exciting role that will give someone an opportunity to develop networking, coordination and organisational skills. You will be passionate about tackling poverty and building effective partnerships.

Particulars:

Location: A combination of home based and working at Resolve Poverty’s office in St Thomas Centre, Ardwick Green North, Manchester M12 6FZ at least two days per week, with an expectation of travel to multiple localities across the North West. 

Contract: Full-time.

Length of contract: 12 months with likelihood of extension beyond this period. 

Probationary period: 4 months.

Purpose: To maintain existing MARTs and to work on the development of new MARTs.

Salary: £29,500 to £32,500 dependent on experience. 

Hours per week: 35 hours. 

Paid annual leave entitlement: 25 days excluding bank holidays.

Line manager: Programme Officer with dotted line management to the Marketing and Partnerships Manager. 

Key responsibilities:

Administrative:

Support the maintenance of existing Money Advice Referral Tools (MARTs), working closely with the Programme Officer

Organise and oversee a programme of regular working group meetings 

Maintain a record of MART engagement, tracking data and communication activities. 

Delivery:

Design and deliver new MARTs, working closely with the Programme Officer and external partners

Ensure MARTs are kept up to date and resolve any accessibility issues as required

Ensure use of the tools is embedded, and that there is a plan in each borough to keep the tools updated

Communicate MART data to local authorities and other stakeholders as appropriate

Socialisation and communication 

Create a calendar of MART socialisation activities.

Run information sessions for professionals and volunteers who will use the tools

Work with Resolve Poverty’s Development Team to identify opportunities to create new MARTs

Attend regular internal team and project team meetings as required.

Support the delivery of Resolve Poverty’s broader work as and when requested.

Person specification:

Essential:

A passion for partnership working, wanting to build a career in the not-for-profit sector.

Strong verbal communication skills, including the ability to speak to different audiences and people in different positions of seniority and from different backgrounds.

Good interpersonal skills, with the ability to foster positive working relationships with colleagues and external stakeholders.

Excellent organisational and administrative skills. Excellent attention to detail with the ability to interpret and report on quantitative data. 

Good written skills, with the ability to condense complex information.

The ability to work independently, with strong time management skills, and basic administrative skills.

Excellent teamworking skills, with the ability to work effectively with colleagues across the Resolve Poverty team. 

A commitment to Resolve Poverty’s vision and aims

Knowledge of poverty and financial exclusion in the UK, including knowledge of the role localities can play in tackling poverty.

Demonstrable knowledge of how local support systems operate. 

Desirable:

Experience of supporting monitoring and evaluation processes as part of project delivery. 

Experience of poverty, in your personal and/or professional life.

A passion for involving “experts by experience”, i.e. people who have experience of an issue in their personal lives.

The Head of Data leads the Foundation’s enterprise-wide data strategy, establishing a trusted, secure, well-governed and insight-driven data environment. The role is responsible for delivering data governance, data quality, architecture, engineering, reporting, analytics and the effective use of cloud native data platforms across the organisation.

This leadership role accelerates the Foundation’s journey toward becoming a data-mature, insight-led organisation, supporting strategic decision-making, regulatory confidence, operational excellence, and impact measurement.

Reporting to the Director of Transformation, the Head of Data builds and develops the team, shapes the Foundation’s data culture, and ensures data is a strategic asset that drives value, trust and innovation.

The Head of Data delivers a modern, secure and trusted data environment supporting the Foundation’s mission, and ensures high quality of data that strengthens insight, transparency, regulatory confidence and impact measurement. The role also supports a future-ready data capability, supporting long-term transformation across the Foundation, and helps foster a culture that sees data as a shared asset powering decisions, partnerships and community impact. 

Job Description 

Strategic Data Leadership 

• Develop and deliver the Foundation’s enterprise data strategy aligned to mission and organisational goals.
• Enable data-driven decision-making across all Foundation operations, including Finance & Legal, Endowment, Charities and Impact on Urban Health. 
• Embed data into customer experience, operational resilience, risk management and strategic planning. 
• Ensure measurable outcomes linked to data quality, adoption and organisational value. 

Data Governance & Compliance

• Lead and mature a robust data governance framework, including standards, policies, ownership models, quality controls and metadata management.
• Ensure compliance with GDPR, Data Protection and relevant regulatory and audit requirements.
• Establish trusted data across the organisation through strong controls, lineage, classification and lifecycle management. 

Data Architecture & Engineering

• Lead on the enterprise data architecture design, including data lakes, warehousing, integrations, pipelines and modelling. 
• Own and optimise cloud-native data technologies across Microsoft Azure, including Fabric, Azure Data Lake, Data Factory, Databricks, Synapse and SQL. 
• Ensure the data platform is scalable, high-performing, secure and aligned to organisational transformation needs.
• Partner with the Business Systems team to deliver seamless integrations with CRM, finance, impact measurement tools and third-party platforms. 

Analytics, Insight & AI

• Lead on the development of enterprise reporting and analytics, delivering timely, accurate and actionable insights. 
• Oversee Power BI governance, semantic models and self-service enablement. 
• Drive predictive analytics, operational insight and (where appropriate) responsible AI/ML adoption to enhance outcomes and impact measurement.
• Champion the delivery and innovation in line with emerging technologies to support operational insight. 

Leadership, Culture & Collaboration

• Work closely with the Head of Change, Head of Business Systems, and IT Operations Manager to develop end-to-end solutions for business systems, data and infrastructure.
• Over time, build and lead the multidisciplinary data.
• Champion data literacy, high-quality data habits and a culture of curiosity across the Foundation.
• Represent the organisation externally with regulators, suppliers and strategic partners.
• Effectively manage internal and external delivery, including procurement and vendor oversight. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills Knowledge and Expertise

Skills, abilities, and attributes:

• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s core values.
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
• Committed to the principle of continuous improvement, with careful attention to detail and due process.
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
• Good interpersonal skills and able to effectively liaise with both internal and external communities.
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
• Ability to operate strategically and hands-on in equal measure.
• Strong problem-solving and analytical thinking.
• Ability to build trust, develop relationships and lead through influence.
• Commitment to data ethics, privacy, responsible technology and community impact.
• Keeps fully up to date with emerging technologies
• Excellent communication skills with the ability to translate technical concepts for senior and non-technical audiences. 

Knowledge, experience, and qualifications:

• Proven experience leading data functions in regulated or complex organisations (charity, financial services, healthcare, public sector or similar) – (essential)
• Strong background in enterprise data management, governance, data quality and architecture (essential)
• Deep technical expertise across the Microsoft Azure data ecosystem (Fabric, Data Lake, ADF, Databricks, Synapse, SQL, Purview, DevOps) – (essential)
• Experience scaling cloud-native data platforms and modern data stacks (Lakehouse, pipelines, BI tooling) – (essential) 
• Strong understanding of GDPR, data protection, compliance and data risk frameworks (essential)
• Track record of influencing at senior/executive levels and leading cultural change (essential)
• Experience with Microsoft Purview governance and responsible AI frameworks (desirable)
• Certifications such as Azure Data Engineer, Solutions Architect or equivalent (desirable)
• Experience with Azure/OpenAI, Snowflake/BigQuery/Redshift, dbt or modern orchestration tools (desirable)
• Experience enabling insights in impact-driven, donor-focused or audience engagement organisations (desirable) 

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

We are currently receiving a strong field of applicants and will be interviewing candidates earlier than scheduled. As a result, this position may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible

The selected candidate will deliver sexual health and well-being outreach and support for targeted groups in commissioned South West London boroughs, focusing on those at increased risk of poor sexual health.

The postholder will conduct outreach, education, and training in several settings depending on the needs of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will provide targeted support to vulnerable young people, such as looked-after children (LAC), those who are not in education, employment, or training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Challenge Events Officer role. The successful candidate will oversee and deliver a dynamic portfolio of challenge events, ensuring exceptional participant experiences while supporting income generation and long-term supporter engagement.

Key Responsibilities:

• Plan, coordinate, and deliver a range of UK and international challenge events in line with organisational objectives.
• Manage logistics, timelines, suppliers, and participant communication to ensure smooth event execution.
• Collaborate with external partners and providers to enhance event delivery and safety standards.
• Support risk management, health and safety, and compliance processes across all challenge activities.
• Engage and motivate participants through targeted communication and resource provision to maximise fundraising outcomes.
• Recruit participants via community outreach, digital channels, and fundraising initiatives.
• Work closely with fundraising teams to identify potential participants and support their engagement and retention.
• Contribute to marketing efforts, including promotional content and digital campaigns, to drive event participation.
• Maintain accurate records of participant data, fundraising achievements, and engagement in the CRM system.
• Provide regular updates, reports, and insights on event performance and supporter activity to relevant stakeholders.
• Support the Challenge Events Committee by implementing plans, preparing reports, and acting as a link between the committee and wider teams.
• Represent the organisation externally at networking events, community activities, and sector forums.
• Ensure all activity complies with relevant regulations, data protection, and organisational policies.

Person Specification:

• Proven experience delivering challenge or fundraising events, such as marathons or similar activities.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and relationship-building abilities.
• Ability to motivate and support participants to achieve their fundraising goals.
• Knowledge of health & safety procedures, risk management, and compliance in event settings.
• Familiarity with CRM and data management systems.
• Ability to work collaboratively as part of a team and independently when required.
• Flexibility to work outside standard hours for events and related activities.
• Commitment to high standards of supporter care, confidentiality, and organisational values.

What’s on Offer:

• Salary: £30,000 - £33,000
• Location: Hybrid – 3 days per week in North London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.