Support officer volunteer jobs
Safeena is the UK’s first Muslim Cancer Support Network. We are entering a pivotal phase of growth as we transition from a volunteer-led initiative into a professionally governed, nationally scalable charity.
We are seeking an exceptional Head of Transformation to lead this organisational step-change.
The Role
You will drive transformation across governance, systems, culture and delivery. Working closely with the Board and senior stakeholders, you will build the operational infrastructure required to scale Safeena’s three-pillar model:
-
Patient-centred faith-sensitive support
-
Healthcare navigation and advocacy
-
Community awareness and stigma reduction
You will ensure Safeena becomes compliant, data-driven, financially sustainable and ready for national expansion.
Key Responsibilities
-
Lead organisational development, governance and risk management
-
Embed safeguarding, GDPR and quality assurance systems
-
Build and oversee operational systems (CRM, reporting, dashboards)
-
Strengthen partnerships with NHS, mosques and community partners
-
Support income generation and long-term sustainability
-
Develop a high-performing, accountable culture
About You
You will bring:
-
Proven experience delivering organisational transformation
-
Strong governance, compliance and risk oversight expertise
-
Experience building systems and infrastructure in a growing charity
-
Financial literacy and strategic planning capability
-
Exceptional stakeholder and partnership management skills
-
A commitment to equity and culturally competent service delivery
Experience within the charity, health or community sector is desirable.
This is a rare opportunity to shape the future of a nationally significant, faith-sensitive cancer support network addressing health inequalities across the UK.
#Transformation #Change
The client requests no contact from agencies or media sales.
Governance, Board & Executive Office Leadership
Ready to take on a senior governance leadership role where your work supports a meaningful cause?
This is a great opportunity to join a purpose-led professional membership organisation as their Head of Executive Office, leading governance and board support while working closely with the Chief Executive and senior leadership to drive organisational priorities.
This role would suit someone who enjoys working at the centre of organisational decision-making, supporting trustees and committees, and ensuring governance processes run smoothly and effectively.
If you have previous experience in governance leadership, board and committee management, or company secretariat functions, particularly within a membership organisation, regulator or non-profit setting - this could be the role for you.
Role: Head of Executive Office (Governance, Board & Executive Office Leadership)
Organisation Type: Professional Membership Organisation (not-for-profit)
Salary/Rate: £30 - £33 per hour (£58k to £60k equivalent per annum)
Working Pattern: Full time - 35 hours
Working Arrangements: Hybrid working (2 days per week required on-site)
Location: London (Farringdon)
Employment Type: Temporary position
Duration: Interim assignment (approx. 3 months )
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Head of Executive Office, you’ll play a central part in leading governance activity across the organisation while supporting the Chief Executive and senior leadership team.
You will oversee the Executive Office, acting as a key liaison between the Chief Executive, Board, Council and committees, ensuring effective governance processes, regulatory compliance and organisational coordination.
Your responsibilities will include:
- Acting as Secretary to the Board, Council and Nominations Committee, ensuring effective governance and committee processes
- Managing Board, Council and General Meeting cycles, including agendas, papers, minutes and action tracking
- Ensuring governance processes align with the organisation’s Charter, Byelaws, regulations and regulatory requirements
- Leading the central project management office, maintaining oversight of organisational projects, KPIs and progress reporting
- Supporting the Chief Executive in coordinating organisation-wide priorities and activity
- Overseeing governance documentation, records and reporting requirements
- Managing governance processes for elections, nominations and senior volunteer appointments
- Overseeing the administration and governance of the organisation’s Benevolent Fund
- Leading the organisation’s member mentoring scheme, ensuring effective coordination and engagement
- Line managing the Governance and Projects Executive and supporting wider Executive Office operations
About You:
- You will bring strong governance expertise and the confidence to work closely with senior leaders, trustees and committees.
- You will likely have:
- Experience in governance leadership within a membership organisation, professional body, charity or regulator
- Strong knowledge of board and committee governance frameworks
- Experience supporting trustees, senior volunteers or non-executive board members
- Experience managing AGMs, elections or nominations processes
- Experience overseeing project reporting or organisational programme tracking
- Excellent written communication skills, including board papers, reports and governance documentation
- Strong organisational skills with the ability to manage multiple priorities and governance timelines
- Experience line managing or mentoring team members
Why Apply?
- Work closely with senior leadership and board-level stakeholders
- Lead governance activity within a respected professional membership organisation
- Play a key role in supporting strategic decision-making and organisational delivery
- Join a purpose-driven organisation with a meaningful impact on its professional community
Interested?
CVs are being reviewed on a rolling basis - early applications are encouraged.
Apply now to be part of a purpose-driven organisation where your governance expertise and leadership can make a real impact.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for:
-
Our programme of 150 concerts a year, including landmark multi-disciplinary concert series;
-
Our award-winning Learning & Engagement projects that engage over 15,000 people annually;
-
Our talent development programme through which we help improve representation in the talent pipeline;
-
Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences.
This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100.
Key Responsibilities and Tasks
The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks:
1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on:
-
Identification and cultivation:
-
Producing lists of prospects to share with the Development Board, via the Director of Development.
-
Identifying opportunities for cultivation at projects, events and concerts.
-
Application development:
-
Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager.
-
Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible.
-
Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia’s work.
-
Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids.
-
Stewarding
-
Ensuring timely report development and submission, to maximise re-application rates.
-
Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online.
-
Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management.
2 Ensuring efficient administration of Trusts and Foundations fundraising, including:
-
Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws.
-
Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker.
-
Accurate records of all correspondence held in SharePoint.
Other tasks include
-
Representing the Philharmonia externally when required.
-
Undertaking any other duties reasonably required by the Philharmonia.
Skills
Essential:
-
A passion for the arts and belief in their ability to have a positive transformative effect on people’s lives.
-
An enthusiasm for fundraising.
-
A strong work ethic.
-
Excellent writing skills with the ability to form a persuasive case.
-
Experience in writing fundraising communications.
-
Experience of working within a team in a collaborative and supportive manner.
-
Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra’s circle of supporters and senior volunteers.
-
Commitment to the mission, vision and values of the Philharmonia.
-
Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator).
-
Credible experience using a CRM system to record and report on moves management.
-
High-level of IT literacy, including the Microsoft 365 suite.
Desirable:
-
Knowledge of the Philharmonia and its work.
-
Proficiency in fundraising databases.
The client requests no contact from agencies or media sales.
Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.
Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.
As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.
We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.
You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In 30 years we've helped transform over 10,000 children's lives around the world, giving them the chance of a brighter future. We're feel we are just getting started and are looking for a confident, relational communicator with a heart for transforming children's lives to join our team.
We're looking for someone who loves fundraising and will thrive in an outward facing role which blends strategy, storytelling and relationship-building. You’ll be as comfortable speaking from a church platform as you are meeting one-to-one with a key donor.
Please read the job description and if you feel this sounds like you, we'd love to hear from you.
We rescue children, then we do whatever it takes to provide the care, love and attention they need to thrive.
The client requests no contact from agencies or media sales.
Job Overview
The Social Value and Community Manager will develop, drive and deliver a strategic programme of social value, community partnership and sustainability initiatives for The Fitzrovia Partnership (a Business Improvement District). This is a newly created role to join the TFP team and provides an exciting platform to develop a fully-functional programme in response to growing demand from our member businesses and partners, building upon nascent foundations and aligned to our wider strategy. It is an opportunity to enhance our reputation with external stakeholders, and directly contribute to our commercial success.
Key Duties and Responsibilities
· Develop and execute TFP’s Social Value Strategy, aligned with the wider mission of the organisation and our strategic objectives, by setting measurable goals and targets for social value and sustainability performance.
· Developing social value and sustainability data collection, measurement, and reporting capabilities that demonstrate tangible impact to customers, stakeholders, and the market
· Championing social value delivery on customer contracts, including designing and managing community partnerships, volunteering programmes, and social value commitments
· Driving practical sustainability initiatives and practices in collaboration with colleagues.
· Maturing our community partnerships across the business and building ESG awareness and capability among our member businesses (for example Community Grants programme, corporate volunteering matching).
· Collaborate with cross-functional teams within TFP to integrate social value and sustainability principles into the our daily operations and decision-making processes.
· Lead efforts to help our member businesses and partners to reduce environmental impact and improve social responsibility.
· Creation of a Fitzrovia Community Investment Fund.
· Monitor and evaluate ESG and sustainability performance against industry standards and benchmarks.
· Stay up-to-date with social value and sustainability trends, regulations, and best practices to achieve continuous improvement.
• Design and manage services that are efficient, evidence based, and reflect best practice.
• Apply high quality service design and project management to all operational programmes.
• Encourage creativity, innovation and learning from other districts and sectors.
• Build effective working relationships with councils, partners and member businesses to build a good understanding of their requirements and ESG objectives, and maintain regular contact with member businesses.
• Ensure consistent and accurate use of the business CRM.
Person Specification
Skills, Knowledge and Experience
· A formal qualification in a related field (i.e Social Value, ESG, sustainability) or equivalent work experience.
· Previous first-hand experience in the innovation, design and delivery of ESG and sustainability leading edge initiatives.
· Proven expertise of ESG and sustainability principles and their application to operational services.
· Proven evidence of delivery of projects and initiatives – we are looking for those who create the ideas and concepts and who can then deliver on them!
· Strong experience of partnership relationship management.
· Strong project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.
· Experience working with local authorities, statutory agencies, and private sector partners desirable.
· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.
· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.
· Understanding of local government structures and how different city stakeholders operate and interact.
Personal Attributes
· Delivery-focused and accountable, with a strong sense of ownership for outcomes.
· Creative mindset, willing to challenge and try new ventures.
· Collaborative and approachable, able to work effectively across teams and organisations.
· Personable, and able to build and maintain strong working relationships.
· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.
How to Apply
To apply for this role, please send a max 2-page cover letter and CV through to Jenny George. Shortlisted candidates will be invited to interview in mid April. The interview process will include a presentation on a specific task that will be circulated beforehand.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact Jenny.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resonance is an artist-led community radio station supporting experimental arts and under-represented voices. We’re looking for a Development Manager to take ownership of fundraising activity and help secure the income that sustains this work.
This is a hands-on role focused on trusts & foundations, donor communications and impact reporting. You’ll develop and manage a pipeline of funding applications, translate creative activity into clear and compelling narratives for funders, and contribute to growing individual giving.
Working within a small team, you’ll be expected to take responsibility for defined areas of fundraising activity, manage your own workflow and see work through to completion. You’ll work independently day-to-day, while collaborating with the CEO on priorities, positioning and key opportunities.
The role will suit someone with experience of developing or contributing to funding applications, strong writing skills, and the ability to interpret artistic or community activity and communicate its value clearly to external audiences.
Resonance broadcasts 24/7 on FM, DAB and online, working with hundreds of volunteer broadcasters and artists each year. As an independent charity, our work is sustained through listener support and grant funding.
This is a 4-day per week role (0.8 FTE), offering a balance of autonomy, flexibility and meaningful work within a distinctive cultural organisation.
The client requests no contact from agencies or media sales.
Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action.
Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement.
You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market.
This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery.
Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.
Timeframes
Closing date for applications: Midnight 24th March
Virtual interviews – Tuesday 1st or Wednesday 2nd April
Release is seeking to appoint a Supervising Solicitor — with genuine flexibility for part‑time or full‑time working — to help shape and expand our legal services at the intersection of social justice - housing, public and community care law.
This role is particularly well‑suited to candidates seeking reduced hours, portfolio careers, or a position that allows for balance alongside caring responsibilities, or other commitments. The successful candidate will join a values‑driven organisation delivering high‑quality casework, innovative community‑based legal services, and strategic litigation aimed at systemic change.
Person Specification
Essential
- Minimum 4 years + post qualified solicitor with a current practising certificate, and
- Minimum 3 years + substantial experience in legal aid casework, supervision and/or compliance, and
- Minimum 1 year + experience of supervising others, and
- Experience in public law, housing law, and/or community care law within legal aid practice, and
- Strong commitment to social justice, harm reduction, and trauma-informed practice.
- Approved legal aid supervisor with the Legal Aid Agency.
Desirable
- Experience working in a charity or non-profit organisation.
- Experience supporting or contributing to strategic litigation or test case work.
- Understanding of the impact of drug policy and criminalisation on marginalised communities.
- Experience in developing new services, partnerships, or funding-linked delivery models.
Important notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.
About the Role
The Supervising Solicitor – Legal Aid is a key role in shaping and strengthening Release’s legal services. Working closely with the Joint Head of Legal Services and Executive Director, and in collaboration with other colleagues, you will supervise the delivery of high-quality legal advice and representation, supporting the growth of legal aid practice whilst ensuring Release continues to train and develop social justice lawyers for the future.
We are looking for an experienced legal aid practitioner who is strongly committed to social justice and the legal rights of marginalised communities, and who wants to build leadership experience in a movement-led organisation. The role will combine hands-on practice, leadership, supervision and compliance responsibilities.
Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £15,000–£25,000 per annum, the focus of this role is on developing high‑quality legal aid practice and building sustainable income collectively, as part of a mixed‑income organisational model.
As Supervising Solicitor – Legal Aid, you will:
• Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.
• Provide Practice Supervision: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support. Support and mentor team members on how to adhere to legal aid file compliance, time recording and CCMS applications.
• Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.
• Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.
• Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.
This role is ideal for someone with legal aid expertise and management potential, who wants to take a meaningful step into leadership whilst continuing to centre client care, justice and harm reduction.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness, working side by side with thousands of people each year as they find ways out of homelessness. All of us need a decent home – to be healthy and to thrive. Currently though, this basic human need isn’t being met for so many people across the UK.
At Crisis, we have an incredible and committed workforce of more than 600 employees across England, Scotland and Wales, as well as c5,000 inspiring volunteers who are central to the success of our Christmas services and the running of our shops. Without them Crisis quite simply wouldn’t exist.
This is an exciting time to be joining Crisis. Emerging from a period of change, we are in the first year of our new 10-year strategy and an even greater focus on purpose and priorities. Central to the success of this will be ensuring that Crisis is a positive, high performing and inclusive work environment that allows us to have the greatest impact for those that we support.
As a member of the wider leadership team, the Director of People & Culture will be responsible for developing a strategy that meets our aspirations for our staff and volunteers, attracting and retaining a diverse and talented workforce and creating an environment that allows everyone who works with us to feel safe and be the best that they can be. As our most senior People leader in the charity, this is a role that is highly visible at all levels and you will be required to build strong, trusted relationships across the leadership team, our Board and with our staff and volunteers.
We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people strategies, with strong knowledge of culture and organisational development. You will have a confident and informed approach to all things relating to people and culture and a proven commitment to promoting equity and inclusion in the workplace, so that everyone feels able to be their authentic and best selves. With high levels of emotional intelligence, you will also be a leader who gives space and encouragement for the team to learn on their own, while being able to spot when they need support, and also have the humility to acknowledge the things that you don’t know yourself.
We want to hear from experienced people leaders who share our vision and values, we also welcome applications from emerging leaders for whom this will be their first director role but who bring the enthusiasm and drive to succeed in it.
We are excited for someone to join us who is passionate about ending homelessness and ensuring that their team is focused on delivering excellence to ensure that we are achieving the Crisis mission. If this sounds like you then we would love to hear from you.
The client requests no contact from agencies or media sales.
Registration manager
We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience.
Position: Registration manager
Hours: Full-time (9am-5pm Monday to Friday)
Location: London / Hybrid and flexible working (once a month in London office)
Salary: £47,608 per annum
Closing date: 30 March 2026
Provisional interview dates: 2 April (online) and 9 April (F2F, London)
About the role
The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience.
You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation.
About you
Role specific criteria:
- Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting.
- Experience managing or supervising an operational team, including workload planning and performance oversight.
- Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable).
- Excellent organisational skills, able to manage multiple processes and deadlines.
- Ability to interpret operational data and produce clear performance reports.
- Experience maintaining accurate member or registrant records, including renewals or revalidation processes.
- Ability to work 9:00–17:00, Monday to Friday.
Desirable criteria:
- Experience within a professional membership, accreditation or regulatory environment.
- Experience improving digital processes or streamlining operational workflows.
- Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions).
- Experience preparing operational insights or reports for senior stakeholders.
You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference.
About the organisation
As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.
Their charitable objectives are to promote:
- the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public
- research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research
- high standards of education, training and practice in psychotherapy and psychotherapeutic counselling
- the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public.
Benefits
- 25 days annual leave, plus 8 bank holidays
- extra leave during December office closure
- generous pension scheme with 8% employer contribution and salary sacrifice option
- occupational sick pay and enhanced maternity leave
- flexible working hours and hybrid working arrangements
- ongoing learning and development opportunities
- employee assistant programme with access to confidential counselling and mental health support
- flu vaccination and eyecare vouchers
- interest-free season ticket loans
- cycle to work scheme.
Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Director of Finance & Operations
- Hours: 37.5 hours per week
- Location: Oxford
- Salary: £85,000 per annum
- Closing date: 26th March 2026 at 12 noon
Join Helen & Douglas House as our next Director of Finance & Operations
Help to shape the future of the world’s first children’s hospice and make a profound difference to the lives of local families.
Helen & Douglas House has been supporting children living with life‑limiting conditions and their families for more than 40 years. We are a place of compassion, expertise and unwavering commitment — and now, we are searching for an exceptional Director of Finance & Operations to help ensure we build upon our unique legacy of innovative and impactful care and support.
A role with purpose. A role with impact.
As a key member of our Executive Team and working closely with our CEO and Board of Trustees, you will be at the heart of strategic decision making — ensuring our resources, systems and operations are effective, efficient, and aligned with the needs of the children and families we serve. This is an opportunity to influence the long-term sustainability of a truly special organisation at an important and exciting time for the hospice sector.
What you’ll lead
In this role, you will provide strategic leadership across Finance, Estates & Operations, Information Systems, Data & Governance, Risk, Health & Safety and our Project Management Office.
- Providing insightful financial leadership to help shape our strategic plans.
- Oversee the annual corporate planning and budget cycle.
- Ensure strong governance, regulatory compliance and effective risk management.
- Lead our Estates & Facilities strategy, ensuring our buildings and environments remain safe, high quality and fit for purpose.
- Guide the development of an effective organisational information systems strategy.
- Support and empower a talented cohort of Heads of Department — fostering a culture of collaboration, accountability and excellence.
- Act as a trusted ambassador to regulators, partners, advisors and donors.
Who we’re looking for
You will be:
- A qualified accountant (ACA, ACCA, CIMA or CIPFA).
- A strategic and inspirational leader with experience overseeing diverse operational functions.
- Skilled at navigating complexity, shaping strategy and driving organisational performance.
- An exceptional communicator, able to build trust and confidence with stakeholders at every level.
- Passionate about making a meaningful difference through high quality, sustainable charitable services.
Experience in the non‑profit or healthcare sector is welcome but not essential — what matters most is your leadership, values and ability to deliver impact.
Why join us?
At Helen & Douglas House, every decision you make directly supports children and families facing life-limiting conditions. You will join a committed, values driven Executive Team and help to lead an organisation with a powerful mission and deep community roots. If you’re motivated by our purpose and ready to bring your expertise to an organisation where your leadership will truly matter, we would love to hear from you.
Apply today and help us secure an impactful and sustainable future for Helen & Douglas House and the families we serve.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Salary: £34,000 - £37,000 per annum
Contract: Permanent, full-time (35 hours per week)
Location: Central London
We are delighted to be supporting a global higher education institution in their search for a Student Engagement Coordinator to join their Student Life team. This is a full-time, campus-based role, looking to start in early April.
This is a fantastic opportunity for someone who is passionate about student leadership, community building and co-curricular learning, and who enjoys working in a fast-paced, internationally diverse environment.
Key Responsibilities for this role include:
Leadership Development & Coordination
- Creating and delivering a co-curricular leadership framework for emerging and established student leaders.
- Developing structures, governance processes and support systems for student clubs, societies and organisations.
- Advising student leaders including Global Site Ambassadors, club officers and the First Year Student Council.
- Supporting identity-based and special-interest student groups.
- Co-maintaining cross-institutional relationships with partners such as the LSE Students' Union.
Student Engagement & Service Programming
- Designing and delivering programmes that develop leadership, wellbeing and community engagement.
- Building partnerships to expand volunteering and service-learning opportunities.
- Helping shape the long-term vision for service opportunities, including learning outcomes and student engagement pathways.
- Supporting cultural events, service projects and major community initiatives alongside colleagues.
- Serving as a chaperone for day trips and overnight excursions.
Supervision
- Providing leadership and oversight for Student Engagement functions as assigned.
- Line-managing one Student Engagement Administrator, setting priorities and supporting delivery.
General Student Life Duties
- Supporting orientations, arrivals, major events and departures throughout the academic year.
- Participating in the on-call duty rota and responding to urgent or emergency student situations.
- Providing front-desk cover when required and referring students to appropriate university services.
- Working occasional evenings, weekends and bank holidays during high-demand periods.
To be considered for this position, you should possess:
- Experience within a Higher Education setting, in student engagement, student life, leadership development or community-based programming.
- Excellent communication and relationship-building skills.
- Strong organisational skills and the ability to balance multiple priorities across the academic calendar.
- Confidence advising student leaders and supporting co-curricular initiatives.
- A collaborative approach and enthusiasm for working with diverse student populations.
- Flexibility to participate in occasional out-of-hours work and the on-call rota.
If you're excited by the opportunity to help shape student leadership, foster belonging and contribute to a vibrant global student community, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Salary: £28,337 to £31,485 per year, plus £3,366 London weighting
Working pattern: Hybrid. Minimum one day a week in the London office, plus London-based event delivery
Create purposeful events that help supporters understand the impact of their contribution. This role is part of a team that designs thoughtful, inspiring experiences for high value donors. Your work will help deepen relationships and strengthen long term support for a mission that protects children.
About the role
You will deliver a portfolio of engagement events across the year. These include stewardship dinners, CEO lunches, awards, and thought leadership sessions. The focus is on connection, insight and supporter experience.
What you will do
- Plan and deliver high quality stewardship and engagement events
- Coordinate logistics, suppliers, senior volunteers and internal teams
- Manage event budgets and monitor expenditure
- Evaluate events and suggest improvements
- Build strong relationships across teams and with key supporters
- Keep records accurate and up to date in relevant systems
- Significant experience in planning and delivering events
- Strong organisational skills and the ability to manage multiple priorities
- Creativity and confidence in shaping event content
- Ability to analyse information and communicate clearly
- Strong relationship building skills
- Ability to manage budgets
- Proficiency with CRM systems and standard software packages
- A flexible approach to working and attending London-based events
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Community Zakat Development Manager (UK Islamic Charity)
Location / Salary / Contract
UK-wide (home-based) | £30,000 - £35,000 | Fixed term (24 months, with a view to permanent) | Travel required across the UK.
The Opportunity
Civitas Charity recruitment is delighted to be working with UK-wide Muslim charity expanding a localised Zakat distribution model nationwide. In this role, you will build and support a network of Community Zakat Partners, primarily masjids and faith-based community centres/groups, ensuring each partnership is values-led, compliant and effective.
Key Responsibilities
Identify, engage and support prospective Community Zakat Partners, with a focus on masjids and faith-based community organisations.
Lead partner onboarding, agreements and due diligence, working closely with Quality Assurance and Finance colleagues.
Act as the primary point of contact for partners, providing guidance, problem-solving support and clear, timely communication.
Maintain oversight of partnership performance, compliance and risk, coordinating reviews, monitoring and any required audits.
Oversee partner reporting to capture outcomes, data and case studies, contributing to internal learning and impact reporting.
Line manage the Community Zakat Grants Officer, setting objectives and supporting development across the network.
The Candidate
Minimum three years’ experience in partnership or stakeholder management, ideally within the charity, community or public sector.
Proven ability to manage agreements and deliver against objectives, with strong governance, compliance and reporting discipline.
Excellent relationship-building, communication and negotiation skills; confident engaging senior volunteers and faith leaders.
Experience supervising or line managing staff, with a collaborative and accountable approach.
Desirable: experience working with Muslim communities and an understanding of Zakat in a UK context.
Applicants can be based anywhere in England; a full UK driving licence and willingness to travel nationally (car driver) are essential.
How to Apply
If you are keen, please apply directly or contact Syed at Civitas for further info. Deadline is the 20th March 2026. Interviews expected: week commencing 2 April 2026. A DBS application will be required for the successful candidate.