Support planner jobs

Are you a learning professional who believes that great care starts with great support?

​Freeways is a local charity that supports adults with learning disabilities.  We are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills and make links with their local community. 

We are looking for a creative and compliance-focused Learning & Development Lead to join our team on a flexible, part-time basis.

​The Role

​You will ensure our staff are confident, CQC-compliant and equipped with the specialist skills needed to provide truly person-centred care.

​What you’ll be doing

• ​Designing Learning: Creating engaging and blended staff training from hands-on workshops to digital modules.
• ​Leading Compliance: Overseeing our mandatory staff training (Care Certificate, Safeguarding, MCA) and keeping us ‘Inspection Ready’.
• ​Championing Specialist Care: Rolling out high-impact programs like the Oliver McGowan Mandatory Training.
• ​Empowering Teams: Working with Service Managers to identify skills gaps and supporting staff through NVQs and apprenticeships.

​ About You

​As an experienced Learning and Development Lead/Co-ordinator. You should have:

• ​Sector Knowledge: Experience in Adult Social Care and an understanding of CQC standards.
• ​​The Right Values: Values which align with social care including dignity and respect but also an understanding of the value of working in a charity
• ​Technical ability: Comfortable introducing a Learning Management System (LMS).

Why Join Us?

• ​Impact: You will see the direct result of your work in the quality of life of the people we support.

• 35 days annual leave entitlement including public holidays (pro-rata)
• Company sick pay

• Company pension scheme
• Life assurance cover of twice your annual salary (subject to rules of the scheme)
• Family friendly/work-life balance policies
• Free DBS check every 3 years
• Occupational health provision
• Employee Assistance Programme – 24 hour access to a counselling and legal helpline
• Ample free parking at our head office site.

 

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to a Basic DBS check.

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Rochester/HMP Cookham Wood and HMP Elmley. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed term role until 31st March 2027 with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award

?Interviews are planned for 12th May 2026

REF-227 826

The Head of Strategic Communications will lead strategic communications at ECU, building on our track record of shaping media narratives around the economy and working across multiple campaigns and programmes.

As our Head of Strategic Communications, you will devise and deliver impactful communications strategies to shape the way the UK media covers economic policy. You’ll help ensure that UK media debates are grounded in robust and innovative economic thinking and rise to the scale and urgency of current societal challenges.

If you believe that media and public debate on economics could be improved - and if you have the strategic communications track record to make that happen - then we would like to hear from you.

Fauna & Flora is seeking a highly experienced conservation professional to fulfil the role of Country Director, South Sudan, assuming responsibility for the development, management and implementation of F&F’s growing South Sudan programme.

The successful candidate will have experience in providing technical input into the design, development, implementation and evaluation of biodiversity and conservation projects within conflict affected countries in Africa. They will also demonstrate a strong proven track record in operational, project, grant and financial management at a similar level and be skilled in providing strategic advice.

Strong leadership and people management skills are essential to the role to build and lead a professional team that delivers effectively against project aims, objectives and timelines.  The role also requires a skilled and credible communicator, who is confident in developing and managing relationships at senior level with partner organisations and relevant stakeholders, including donors, funders and government.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Wednesday, 20 April 2026. Interviews are likely to take place the week commencing Monday, 25 May 2026.

 

We are looking for an experienced campaign professional with a strong track record of delivering measurable results.

You will be comfortable taking ownership of performance and working across multiple channels and stakeholders to deliver outcomes.

This role is suited to candidates who have already led campaigns end-to-end with full responsibility for performance and budget.

Help us grow the support behind those who have served

At the Veterans’ Foundation, we believe that those who have served should never be left behind.

Over the past ten years, we have raised more than £34 million and funded hundreds of organisations across the UK, supporting veterans, serving personnel and their families with the challenges they face — from mental health and housing to community and connection.

As we move into our second decade, we are strengthening how we fundraise — building a more integrated, data-led approach that improves performance, deepens supporter relationships and delivers sustainable income.

This role is central to that work.

About the Role

As Integrated Campaign Lead, you will lead the planning and delivery of integrated fundraising campaigns with clear responsibility for performance, income and return on investment. You will bring together activity across digital and offline channels, ensuring campaigns are well planned, effectively delivered and continuously optimised.

Alongside delivery, you will play a key role in establishing more consistent and disciplined approaches to campaign planning, performance management and use of data across the organisation.

This is a role for someone who is confident taking ownership, making decisions, and driving measurable results.

What you’ll do

· Lead the development and delivery of integrated fundraising campaigns across digital and offline channels

· Take ownership of campaign performance, using data and insight to drive continuous improvement

· Manage campaign budgets and contribute to income forecasting and investment decisions

· Coordinate delivery across teams and external agencies, ensuring quality execution and continuous performance     improvement

· Monitor, evaluate and report on performance, providing clear recommendations to senior stakeholders

· Contribute to the development of more structured, data-led campaign planning and optimisation

You will have

· Proven experience leading integrated fundraising or marketing campaigns with responsibility for budgets and performance outcomes

· A demonstrable track record of improving campaign response, income or return on investment

· Strong analytical capability and confidence using data to inform decisions

· Experience working across digital and offline channels, including direct marketing

· Experience coordinating delivery across teams or external partners

· The ability to operate effectively in a fast-moving organisation and manage competing priorities

Why join us

This is an opportunity to play a central role in shaping how a growing charity delivers its fundraising in the next phase of its development.

You will take ownership of campaign performance while helping to build a more effective, integrated and insight-led approach — directly contributing to support for veterans and their communities across the UK.

Job title: Senior Philanthropy Lead (USA)
Department: Development    
Responsible to: Director of Development and Funded Programmes
Location: London (UK) - Hybrid working. Alternatively USA  based.
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: As soon as possible

Help shape the future of global education through transformative philanthropy.

UWC International is seeking a Senior Philanthropy Lead (USA) to advance major gifts fundraising and strategic philanthropic engagement across the United States.  This is a newly created role, reflecting our ambition to significantly grow our fundraising capability and expand our reach. Reporting to the Director of Development and partnering closely with the UK-based Executive Director, you will lead the cultivation of a high-value donor portfolio, secure transformational gifts, and build long-term, trust-based relationships with individuals, foundations, and partners who share our vision.

This is a pivotal senior role with the opportunity to elevate UWC International’s presence in the U.S. while developing your own expertise within a globally connected organisation. You will work alongside experienced international fundraisers, including senior leadership and board members, offering a unique platform to learn, grow, and influence strategy at the highest level. Bringing strategic insight and creativity, you will help grow income, strengthen donor engagement, and advance key priorities, including the UWC Global Endowment and ambitions set out in our  2030 Strategy. Collaboration will be central—working closely with schools, particularly UWC-USA in Montezuma, New Mexico, as well as national committees and dedicated supporters to unlock new opportunities for impact.

The role is UK-based with regular travel to the United States, though we are open to exploring a U.S. base for the right candidate. We are looking for a relationship-driven leader who combines sharp strategic thinking with a strong track record in major gifts fundraising. Experience or strong knowledge of the U.S. fundraising, advancement, or development landscape would be a distinct advantage. You will be confident in identifying and engaging new prospects, stewarding high-level donors, and translating ambition into measurable results, ultimately strengthening UWC’s visibility and influence in the U.S. and contributing to a global movement that transforms lives through education.

About us

UWC is a global movement of 18 schools across four continents, united by the mission to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries to live and learn in diverse international communities, developing academic excellence, cross-cultural understanding, and a drive for social impact.

Our students go on to become leaders in politics, NGOs, business, education, and grassroots movements, shaping a more just and sustainable world. Today, our global network includes over 85,000 alumni united by the values they developed at UWC.

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home. This role however will require flexibility to travel to and spend additional time in London or abroad beyond the 20% in-office requirement.

• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.

• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).

• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 

• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 

• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.

• Cyclescheme and eyecare vouchers

• Enhanced maternity and enhanced paternity leave

• Enhanced sick pay

• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.

• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process
Do you want to be part of our team?  To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages) on the application link provided. 

Your cover letter must:

• Provide details of  your expected salary and location

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.

• Explain why you want to join UWC International.

• Provide confirmation of your eligibility to work or reside in the UK or US.

• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

PLEASE NOTE: applications will be reviewed on a rolling basis, and interviews will be arranged as soon as we receive a set of suitable candidates. If you are interested, submit your application as soon as possible. 

For further information on this opportunity, please contact us to connect you with the recruiting manager.

Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. 

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

The Senior Digital Content Officer plays a key role in shaping and delivering engaging, evidence-based digital content for young people, parents and carers. You will lead the planning, creation and continuous improvement of website content designed to support young people’s mental health and wellbeing. Working closely with colleagues across marketing, social media and youth engagement teams, you will help develop campaigns and content that increase reach, impact and engagement across web and digital channels.

You will conduct and use user research, analytics and insights from young people, parents and trusted adults to ensure our content meets real needs and reflects diverse experiences, particularly from marginalised and racialised communities. The role also involves managing the YoungMinds Bloggers Programme, coordinating written contributions, and supporting digital content across podcasts, video and campaigns.

You will maintain high standards of quality and accreditation, ensuring content remains evidence-based, accessible and aligned with trusted health information requirements. With strong digital expertise and strategic thinking, you will contribute to the long-term content strategy, helping to ensure our digital products continue to inspire, inform and support young people and those who care for them.

Archdeacons are called to share in the mission of the church, exercising their ministry in close collaboration with the Bishop. They play a significant role in the recruitment, oversight, support, discipline, and pastoral care of the clergy. They also play a key role in strategic planning, managing conflict, encouraging stewardship and responding to safeguarding issues, alongside exercising their legal responsibilities.

The Archdeacons’ PA will need to have a high level of hospitality, a friendly and engaging telephone manner, and excellent people skills. The PA manages many interactions with clergy and parishes and is often the first port of call with the wider Diocese.

With a close eye for detail they provide administrative support to the archdeacons, managing their diaries, project managing events, ensuring processes work effectively, writing or acting on their behalf, and providing the information and support they need to carry out their work effectively and in a timely manner. 

They need to take the initiative and be proactive in finding creative solutions to a range of issues. An ability to prioritise will be essential.

The ability to take initiative and be proactive is a key skill for an archdeacons' PA, as is flexibility, as the workflow is not always consistent, and the two archdeacons at different times have different demands. The PA is part of the Kingston Area Team, consisting of the Bishop of Kingston, his Chaplain, the two Archdeacons, and the two PAs and so must be an exceptional team player.

 While experience of church life - particularly in the Church of England - would be an advantage, the ability to learn and be empathetic are the key strengths the PA needs.

Join Our Team: Head of Culture and Inclusion

Navigate your future and lock in your career as we keep our canals open and alive

Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)

Working Hours & Travel

This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.

Role Overview

In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.

Key Responsibilities

• Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation.
• Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved
• Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change.
• Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks.
• Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure.
• Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups.
• Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans.
• Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency.
• Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making.

About You

You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.

Experience and Skill

• Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations.
• Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities.
• Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact.
• Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards.
• Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders.
• Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement.

Contact & Application

If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.

What We Offer

This is a middle manager role with a package commensurate. 

Hybrid or remote (London / Belfast / Edinburgh / Cardiff)

£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Membership Operations Manager to coordinate high‑quality membership processes, ensuring accurate membership data and subscription collections and support operational improvements.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 70 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is seeking a proactive and detail-oriented Membership Operations Manager to play a key role in delivering an excellent member experience and supporting organisational sustainability.

Reporting to the Head of Membership, this role is central to ensuring high-quality membership operations, including accurate data management, subscription collection, and continuous process improvement. Working collaboratively across Finance, Digital, Content, and Communications, the postholder will help maintain smooth day-to-day operations while contributing valuable operational insight to future planning and development.

What we are looking for

The ideal candidate will be an experienced and highly organised operations professional with a strong background in membership or customer operations, ideally within a complex or high-volume environment. The successful candidate will bring a deep understanding of CRM systems (preferably Salesforce), payment processes, operational governance and data protection/GDPR, alongside proven experience of improving systems, workflows and cyclical operational processes.

With strong analytical skills, attention to detail and confidence using digital tools, they will be able to interpret data, identify opportunities for improvement and manage priorities effectively. A collaborative, proactive and solutions-focused approach is essential, along with a clear commitment to excellent member experience, equality and diversity and the charitable aims of the RCSLT.

Please see the job brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family-friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

How to apply

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact the HR Team by email.

For more information and details of how to apply, please visit our vacancies page.

Closing date: 9.00am on Tuesday, 5 May 2026.

Interview date: w/c 11 May 2026 (Teams). 

There will be a task to complete as part of the interview process, which will be sent to you in advance.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Healthwatch

Healthwatch was set up in 2013 to champion the rights of health and social care users and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and radicalised communities.

Future of Healthwatch

There are plans to abolish the local Healthwatch network with the implementation of the new NHS 10-year plan and NHS Bill. However, we are committed to delivering the best service for residents until that time and build a strong, lasting legacy.

About the role

The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services.  We are looking for someone who can bring a thorough understanding of the health system and project management with the ability to deliver results quickly including  leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board.  You will work closely with the Healthwatch teams in Westminster and Brent.

Key responsibilities

• Ensure Healthwatch Kensington & Chelsea’s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and RBKC Council. 
• Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch.
• Provide leadership to make sure the patient and public voice is heard across health, social care, children’s and other sectors in a continuously changing external environment. 
• Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board.
• Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy. 
• Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England.
• Develop effective partnerships with key staff in health and social care services.
• Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector. 
• Thorough understanding of user engagement, community development, user involvement and co-production principles and practice.
• Experience of working with diverse communities and tackling discrimination and inequality.
• Understanding of the public health challenges in Kensington & Chelsea.
• Experience of managing team members.
• Experience of contract management and compliance.
• Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents.
• Able to interpret complex information and deal effectively with competing interests and challenging situations.
• Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload.
• Experience of working with a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Evidence of ongoing personal development and training. 
• Experience of working with senior managers in public sector bodies.
• Experience of developing ideas for new areas of work. 
• Experience of working directly with volunteers

Purpose of the Role

To manage and deliver the Veterans’ Foundation’s external communications, ensuring clear, consistent and high-quality messaging across all public-facing activity. The role will support fundraising through effective marketing, media, social and events, helping to strengthen visibility, engagement and brand coherence.

The Veterans’ Foundation is entering its second decade with a clear ambition to strengthen its visibility, reputation and reach across the UK. As the organisation grows, there is an increasing need for clear, consistent and well-managed communications that reflect the impact of its work and support its external profile.

This role sits within that transition, supporting the development of a more consistent and coordinated approach to communications. The Communications & Engagement Lead will help ensure that messaging, content and external visibility are clear, coherent and delivered to a high standard.

Principal Duties

The main duties of the Communications & Engagement Lead are:

· To plan and deliver external communications activity across media, social media, digital channels and events

· To support the development and consistent application of the organisation’s brand, ensuring clarity of messaging, tone and visual identity

· To support fundraising campaigns through effective communication, content, events and amplification

· To identify and support media, PR and event opportunities that increase visibility and strengthen the organisation’s external profile

· To oversee the creation of content across channels, ensuring quality, consistency and alignment with brand guidelines

· To work with external agencies and suppliers, including briefing and coordinating delivery of communications activity

· To coordinate communications and events activity across VF teams to ensure alignment and avoid duplication or inconsistency

· To support the planning and delivery of organisational events, ensuring communications, messaging and audience engagement are effectively managed

· To monitor the performance of communications activity and use insight to inform improvements

· To ensure communications activity is delivered in line with organisational policies, regulatory requirements and reputational considerations

· To contribute to the development of a more structured and proactive communications approach across the organisation

Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience in communications, marketing, media or PR roles with responsibility for delivering external communications activity

· Experience supporting the development and consistent application of brand across communications and channels

· Experience working across media, PR, social media and/or digital content

· Experience working with external agencies or partners to deliver communications activity

· Experience supporting or delivering communications for events, including promotion and audience engagement

· Strong understanding of how different channels perform and how to use them effectively

· Experience of planning and coordinating communications activity across teams or stakeholders

· Strong written communication skills and ability to develop clear, engaging and appropriate messaging

· Good judgement and awareness of reputational considerations in external communications

· Ability to manage multiple priorities and deliver work in a fast-moving organisation

· A collaborative approach and ability to work effectively across teams

To Apply

Please send your CV and a short supporting statement outlining a specific communications activity you have led, including the outcomes achieved and how engagement was improved.

The Chief Executive & Creative Director holds the most senior post at Dance City, unites the creative and strategic functions of the organisation, and is accountable to the board of trustees for the good management and impact of the charity. The Chief Executive & Creative Director leads and works collaboratively with the board, senior management team (SMT) and stakeholders and partners to ensure that Dance City creates opportunities for people to create, produce and experience dance at its very best. The Chief Executive & Creative Director drives the business, identifying commercial opportunities, securing financial resilience, and ensuring that Dance City’s programme is at the vanguard of sustainable dance development in the region. The Chief Executive & Creative Director is based in the northeast and plays an active role in the social life and cultural communities of the region. 
 

Role Profile and Person Specification 

Key deliverables 

• Lead on Dance City’s vision, values and organisational objectives and ensure the relevance and sustainability of its creative programme.

• Ensure there is alignment between Dance City’s creative ambitions and its business needs and that all activity is delivered to the highest possible standards to plan and within budget.

• Grow the organisation’s earned income and shape and set targets for initiatives embracing commercial ventures, corporate partnerships, public funding, trusts and foundations and individual philanthropy.

• Be accountable to the board and to funding bodies, and for the responsible stewardship of Dance City.

• Ensure a strong profile and reputation for the organisation and for dance practice locally, regionally, nationally and internationally. 

• Initiate, develop and sustain partnerships with existing and potential funders and key stakeholders. 

• Lead and enable the senior team; motivate, inspire, and support the development of the wider staff team.

Role profile 

Leadership and governance  

• Develop and monitor the strategic plan with the SMT and Board. 

• Work closely with the Chair and Trustees to ensure the good governance of the charity and that organisational performance is structured and monitored using well articulated, achievable KPIs. 

• Support Trustees in being an effective Board, ensuring it comprises the appropriate range of skills and has access to training and development opportunities.

• Deploy Trustees’ skills and networks to identify and activate opportunities for commercial development and business growth.

• Be an inclusive leader, collaborate with and empower the SMT, and motivate, support and develop the wider staff team. 

Advocacy, profile and civic engagement 

• Promote the profile and reputation of Dance City locally, regionally, nationally and internationally.

• Initiate and enable constructive debate about dance and its development by artists, policy-makers and the public, and to promote Dance City’s role in dance leadership.

• Articulate the transformative potential of dance in enabling social cohesion, the centrality of its place in the wider creative industries sector, and its potential, through civic partnerships and collaboration, to make a major contribution to the economy and well being of the city and region. 

• Ensure Dance City is part of local, regional, national  and international arts discussions and networks, is represented at key events and viewed as crucial to decision-making processes in the dance and wider cultural and social sectors.

• Be the face of Dance City in professional and community networks and at events in the northeast; communicate and advocate for its plans and ambitions to the widest range of people including politicians, the media, funders, artists, audiences and the public.

Creative 

• Shape, co-create and communicate the creative vision for Dance City. 

• Oversee the development and delivery of a creative programme which appeals to a wide range of audiences, demonstrates excellence, and sets out to grow appetite and demand for diverse dance experiences. 

• Build and manage sustainable commercial and funding partnerships which will enhance the profile of the programme and enable the commissioning, programming and presentation of dance within and beyond Dance City.

• Oversee the evaluation of the programme, to ensure quality, to engage in reflection and implement learning with colleagues.

• Maintain an overview of the local and national dance ecology in order to inform advocacy and planning.

Brand, commercial performance and income 

• Oversee the design and delivery of effective marketing and communications strategies that are developed and effectively delivered, to retain existing and grow new audiences for dance in the northeast and to promote the Dance City brand.

• Be proactive in the development and delivery of effective fundraising and income generation strategies for Dance City, to ensure that contributed income grows and is diversified, and to develop commercial opportunities enabled by the building and programme. 

• Play an active role in identifying and approaching prospective donors, sponsors and funding partners.

• Develop, maintain, and strengthen relationships with existing and potential supporters and to lead on key public funding and donor relationships.

Finance and operations  

• Be accountable for the financial operation of the organisation, ensuring budgets are set and monitored, appropriate financial policies and procedures are in place, compliance with appropriate legal and fiscal frameworks is followed, and that there is timely reporting to the relevant funders and authorities.

• Oversee and ensure the smooth and efficient management of Dance City’s facilities and infrastructure.

• Ensure Dance City remains a visible champion of environmental responsibility.

• Ensure the organisation is fully compliant with all legal requirements, including health and safety, and that all staff are trained appropriately. 

People and culture 

• Set the tone for and model the organisational culture, be an inclusive and consultative leader, championing employee wellbeing and engagement. 

• Ensure that appropriate policies and procedures are in place for recruitment, induction, appraisals and the professional development of staff.

• Ensure the organisation upholds its principles of equity, diversity and inclusion, valuing the wellbeing of all colleagues.

Person specification  

Essential  

• Has held a senior role in a cultural venue or within an organisation with a substantial arts programme or partnerships; is well networked in and beyond the cultural and creative industries. 

• Understanding of the current landscape and eco-system in the cultural sector and awareness of local/national political initiatives that will impact on - and create opportunities for - Dance City and its partner organisations.

• Understanding of the legal, fiscal, social and political context within which the arts operate, and the contribution they make to health, education, social cohesion and civic pride.

• Understanding of the needs of dance as an art form and a commitment to best practice and to promoting inclusion and equality of opportunity.

• An inclusive leader with experience of overseeing organisational transformation and managing change. 

• A track record in relationship building, working in partnership with a range of funders, agencies and organisations, and of successful fundraising and income generation from a range of sources. 

• A strong advocate and compelling storyteller, able to network, represent the organisation, communicate its vision and inspire confidence among existing and potential peers and stakeholders.

• Strong financial literacy and skills, knowledge of charity governance and relevant financial policies and procedures; experience of senior financial accountability.

• Experience of working effectively with a Board of Directors, understanding of best practice in governance and organisational development.

• A commitment to living in the region, able to travel nationally and internationally, and to work some evenings and weekends where there is reasonable expectation to attend events.

Desirable 

• Experience of running a building with a diverse and impactful arts programme. 

• An extensive network in the cultural sector. 

• Experience of significant national/international cultural partnership projects. 

• Experience of managing significant public investment programmes such as ACE NPO, Creative Scotland RFO or equivalent.

Equity, diversity and inclusion 

At Dance City we believe that voices and perspectives from a range of backgrounds and lived experiences make our understanding of the world and the arts more relevant.

We believe that difference is our strength.

Therefore we actively encourage applications from people from all backgrounds and those that are under-represented in our city and region and in dance leadership. 

Founded in 1865, and established by Royal Charter, the Royal Alfred is a much respected and widely known Maritime Charity based in Surrey providing a Nursing Care Home and affordable Housing for former seafarers and their dependents. Due to the impending retirement of the current Chief Executive Officer, they are seeking a dynamic individual to take on this exciting opportunity to build upon recent achievements and to meet the challenge of maintaining a first-class service to the Society's beneficiaries.

To £85 000 + bens

Surrey - Hybrid

The post requires a committed, well-motivated individual with excellent communication skills, able to absorb responsibility yet delegate to an established and talented team of senior managers. Training, where applicable, will be provided, particularly for registration as the Nominated Individual. The post also takes responsibility for Finance, and thus an understanding of financial procedures and budgetary control will be essential.

Reporting to the Chair, other duties will include;

● As the Nominated Individual, supervise the management of the Care Home (Belvedere House), together with Housing, ensuring the highest standards of delivery possible are being achieved.

● Representing the interests of the Society within the wider Maritime Charity and Care sectors as necessary.

● Ensuring that the Strategic Plan and all Policies laid down by the Society are implemented and adhered to.

● Ensuring that all legal, statutory, governance, and best practice guidelines are adhered to.

● Overseeing grant application planning, submission and implementation, including identifying resource requirements and submitting proposals.

Who are we looking for?

The nature of the Charity defines that a candidate with some maritime experience in a leadership role would be an advantage but is not essential. Previous experience in the care sector or some experience in regulated environments is also desirable

The successful candidate will have proven experience as a senior manager, and will be an effective leader, with a willingness to learn then apply knowledge of Care Services as the legally Nominated Individual. The chosen candidate will require DBS certification for work with vulnerable adults.

The closing date for applications will be Monday 18th May. Any direct applications will be forwarded to our retained consultant, Simon Bell at Adjacency Executive Search.