Support service manager jobs
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London.
For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment.
For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives.
This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders.
The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place.
Job description
Employer Engagement, Outreach, & Representation
- Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark.
- Identify, approach and engage new employers, promoting participation in funded skills and employability programmes.
- Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers
- Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities.
- Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies.
- Act as the main point of contact for employers, maintaining regular communication and strong working relationships.
- Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives.
- Represent Rinova professionally at employer meetings, industry events and stakeholder forums.
- Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in.
- Work closely with internal project teams to align employer engagement with participant needs and programme outcomes.
- Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements.
- Maintain accurate records of employer engagement, opportunities created and outcomes achieved.
Values, Inclusion & Professional Practice
- Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds.
- Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention and progression.
- Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working.
- Contribute positively to Rinova’s employee-owned, collaborative culture, sharing learning and supporting team objectives.
- Uphold Rinova’s values and mission, ensuring a participant-centred, partnership-led approach to delivery.
Person Specification
Please address all points in your supporting statement and give examples
Essential Skills, Knowledge and Experience
Employer Liaison & Brokerage Skills
· Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts.
· Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement.
· Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities.
· Ability to manage multiple employer relationships and maintain clear communication and follow-up.
Experience of Creative and/or Hospitality Sector
· Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries.
· Understanding of employment pathways, roles and recruitment practices within these sectors.
· Ability to speak confidently with employers about skills needs, workforce challenges and progression routes.
Partnerships, Outreach & Stakeholder Engagement
· Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds.
· Confidence representing an organisation externally and building trust with senior stakeholders.
· Ability to work collaboratively with partners to achieve shared outcomes.
· Experience supporting or contributing to employer forums, networking events or stakeholder meetings.
Communication, Administration & IT
· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.
· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.
· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.
· Experience of managing confidential data and records in line with GDPR requirements.
Professional Practice & Values
· Empathetic, professional and culturally aware when working with diverse participant groups.
· Strong commitment to equality, inclusion and accessibility in programme delivery.
· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.
· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.
· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.
Desirable Skills, Knowledge and Experience
· Experience working on publicly funded programmes.
· Background in careers advice, job brokerage/recruitment, employability support or IAG.
· Existing employer contacts within the Southwark or London hospitality and/or creative sectors.
· Experience contributing to events, employer forums or sector-based initiatives.
· Experience working across multiple boroughs or projects simultaneously.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Thank you!
We’re looking for a Community Fundraising Manager to join our ambitious Public Fundraising team, this is an new role within our Individual Giving Team.
You’ll have experience inspiring fundraising groups, delivering mass in-aid of fundraising products, and motivating volunteers and individuals to fundraise on our behalf. You’ll build strong internal and external relationships, use audience insight and sector trends to develop in-aid of fundraising initiatives and deliver an impactful suite of community-led products. You’ll also have experience delivering in-memory products at scale and developing digital stewardship journeys and activations.
In delivering the Community Fundraising programme, you’ll bring expertise in digital marketing, strategic thinking, and mass audience engagement. You’ll share our ambition to drive growth through fundraising products and activations, working closely with colleagues across the charity to maximise donor lifetime value.
You’ll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays. You’ll enjoy monitoring donor trends, being data-led, and testing and learning across all Community Fundraising income streams.
This role involves travel and overnight stays when required.
What it's like to work here
We have dedicated and skilled people across all our teams. In Fundraising, we’re ambitious—there is so much more we want to achieve to support our cause.
You’ll be working in a newly formed team with the Head of Individual Giving. You’ll be building a new income stream from the ground up, drawing on learnings from existing streams and identifying opportunities to grow and develop the programme to meet our exciting fundraising goals.
Your contractual location will be our head office in Swindon, and you’ll be expected to attend the office. However, there is flexibility on where you work at other times. You will be required to work at a National Trust location for 40–60% of your working week. This will be discussed further at interview.
What you'll be doing
This role presents an exciting opportunity for someone passionate about inspiring donors, fundraising groups, and volunteers. You’ll play a key role in developing this new income stream with internal partners, organisation wide.
You’ll manage all areas of Community Fundraising, including supporter groups, in-aid of fundraising, and in-memory giving. You’ll identify levers to inspire donors, raise more money for critical conservation work, and create exceptional donor experiences. You’ll think across the lifetime of a donor’s relationship with us and collaborate with other teams to engage donors where they are.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
- Experience developing mass fundraising strategies and growing six-figure-plus community fundraising income streams, including mass in-aid of asks, in-memory giving, and supporter groups.
- Strong project management experience, including using data, sector trends, and audience insight to develop marketing campaigns, compelling fundraising propositions, stewardship journeys, and lifetime value plans, with a view to connecting with diverse communities.
- Experience building strong relationships with external agencies and internal stakeholders (including supporter groups, volunteers, properties, and in-memory supporters) while ensuring an audience-first approach and championing Community Fundraising.
- Knowledge of six-figure-plus Community Fundraising product life cycles and experience delivering mass-scale fundraising budgets, including monitoring CPA, ROI, KPIs, and retention rates.
- Experience developing and implementing lifetime value journeys integrated with wider charity communications, including knowledge of donor motivations and segmentation, storytelling, and effectively communicating the charity’s mission and impact.
Additional criteria for all other applicants:
- Knowledge of GDPR, fundraising compliance and ethical standards
- Experience of using CRM and Data systems to support data-driven decision making
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Thank you!
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.
Purpose
The Receptionist/Administrator plays a key role in supporting the senior staff team and ensuring the smooth running of the home by delivering a professional reception service and effective administrative support.
What you will bring to the role
· Experience in a receptionist or administrative role
· Strong organisational and communication skills
· Confidence using Microsoft Word, Excel and Outlook
· Ability to work with discretion in a confidential environment
· A warm, professional and approachable manner
Task
· Welcoming visitors and managing telephone and email enquiries
· Providing administrative support to senior staff
· Maintaining children’s and staff records
· Supporting recruitment and HR administration
· Ordering office supplies and liaising with IT providers
What we will do for you
· Personal and professional development and training
· 10 days annual leave plus public holidays
· Employee benefits package including life assurance
· Up to 6% employer pension contribution
· Relocation package and recruitment referral scheme
For further information, please visit the Childhood First website.
To apply, please send us your CV and a supporting statement outlining your suitability for the role.
Closing date: Saturday 31st January 2026
Interview Date: Week Commencing 2nd February 2026
Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose: The Early Years Educator/Practitioner will deliver the highest quality of care and curriculum in line with Ofsted guidelines. They will inspire by delivering an exciting, child-led, play-based curriculum.
An opportunity to join our wonderful, community-focused preschool at the YMCA Sovereign Centre in Reigate. We are looking for individuals who are experienced and passionate about working in Early Years to join our caring and committed team.
Hours of work: 30 hours per week, Monday to Friday 08:30 to 15:00, term time only. 4 or 5 day roles available.
Location: YMCA Pre-School, Sovereign Centre, Slipshatch Road, Reigate RH2 8HA
Salary / pay rate: Early Years Educator Level 3 Qualified £17,907.12 (based on 5 days/week, term time only)
Main Responsibilities:
To provide a diverse range of experiences for children to learn through play To provide high standards of customer service to children, parents and other stakeholders To work in cooperation with other team members, to provide a caring supportive environment in which children can thrive To act as a key worker for a group of individual children. Keeping development records up to date and working in partnership with parents, to support each key child’s development To observe key children and plan for each child’s next steps of development on a weekly basis To liaise with parents/carers to ensure each individual child’s needs are recognised and met To report termly to the Pre School for each key child’s age and stage To report any safeguarding concerns to the Pre School Manager and support them with safeguarding for the setting Comply with the organisation’s childcare policies and procedures Take part in training and development for own knowledge and understanding Maintain excellent working relationships with parents, staff and other agencies. Acting as a good role model to children and other staff members To attend regular staff meetings Follow YMCAES safeguarding, child protection and safer working practice policies at all times, taking any concerns regarding health or/and wellbeing to your line manager or senior management To ensure that any information regarding a child, their family or another member of staff is kept completely confidential Act in the interests of your own safety & the safety of others at all times Undertake any other duties and responsibilities reasonably requested by the management of the organisation Report to your line manager any potential risks to which YMCAES is or may be exposed
Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half-price YMCA childcare for dependents. There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme. Pension - There is a YMCA East Surrey pension scheme - details available on request
Closing date & interviews: Applications will be assessed upon receipt.
YMCA East Surrey is committed to providing and creating equality of opportunity, inclusion, and valuing diversity. As an organisation, we believe reflecting the diversity of the local community and wider society brings a variety of ideas, perspectives, and experiences that create a productive work environment.
We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
YMCA East Surrey is committed to the safeguarding of children and vulnerable adults. In the process of recruitment, selection and appointment we implement a range of Safer Recruitment procedures including DBS Checks to ensure children and vulnerable people are safeguarded.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility if you require assistance or have questions regarding the application process, please do contact us
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer (Part-time)
Prostate Scotland
Edinburgh (hybrid working)
28 hours per week
About us
Prostate Scotland is the leading charity dedicated to prostate cancer and prostate disease in Scotland. We work to ensure that every man affected by prostate cancer and disease has access to trusted information, support and guidance when they need it most.
We are a small, committed organisation with big ambitions. As we begin delivering our new five-year strategy, this is an exciting time to join our team and help us increase our impact for men and their families across Scotland.
About the role
Our supporters are central to everything we do. Many choose to fundraise for Prostate Scotland because they, or someone close to them, has been affected by prostate cancer or disease.
As Fundraising Officer, you will play a key role in supporting individuals and communities to raise vital funds. You will provide warm, practical and responsive support throughout their fundraising journey — from helping them set up online fundraising pages, to answering questions, sharing their stories and celebrating their achievements. You will help build meaningful relationships with supporters, ensuring they feel valued, listened to and inspired to continue supporting our work.
What you’ll be doing
- Supporting individual and community fundraisers throughout their journey
- Building and managing positive relationships with supporters and partners
- Contributing to fundraising plans and income growth
- Supporting the implementation and ongoing use of our new CRM system
- Maintaining accurate supporter records and reporting
- Championing supporter activity and recognising fundraising achievements
Who we’re looking for
- You are someone who enjoys working with people and building relationships. You are organised, proactive and comfortable juggling different priorities. You may already have experience in fundraising, supporter care or customer-focused roles, or you may be looking to take your next step into the charity sector.
- Most importantly, you share our commitment to improving outcomes for men affected by prostate cancer and disease.
Why work for Prostate Scotland?
You’ll be joining a supportive, friendly team where your work will make a real difference. We value collaboration, compassion and continuous improvement, and we are committed to creating an inclusive and positive working environment.
Key details
- Contract: 12 months (with expectation to extend, subject to funding)
- Hours: 28 hours per week
- Salary: £30,000 per annum (pro rata)
- Location: Edinburgh (hybrid working)
How to apply
- To apply, please complete our application form on the Prostate Scotland website or through this platform.
- Closing date: 6 February 2026
- Interviews: Week commencing 9 February 2026
Additional information
- Downloads available:
- Job Description
- Application Form
- Equal Opportunities Monitoring Form
- Equality Policy
- Completion of the Equal Opportunities Monitoring Form is optional and will not affect the selection process.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
The client requests no contact from agencies or media sales.
Thank you!
About the team
The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.
Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content.
About this role
We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.
Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:
- Supporting our Philanthropy team to engage donors in our work and through our series of events.
- Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
- Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.
Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.
We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.
You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.
This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.
Key responsibilities
- Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
- Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
- Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
- Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
- Supporting the Communications team by preparing materials for events and online campaigns.
- Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best.
- Using data and feedback to improve content quality and relevance.
- Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
- Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
- Working with our portfolio partners and the Investment team to gather and share their insights and stories.
- Escalating risks or delays early, providing clear context and options.
- Applying inclusive language and accessibility standards in all content.
- Actively seeking opportunities to learn about new digital tools and trends.
Person specification
Essential
- A highly developed understanding of online platforms and social media algorithms.
- Experience creating accurate, engaging content for online platforms.
- Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
- A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
- Ability to adapt content strategies to meet the changing needs of the audience and the platform.
- Experience of using data and insights to optimise content, engagement and grow followers.
- Demonstrably up to date with emerging digital trends and an interest in online community building.
- Ability to follow agreed processes, templates, and brand guidelines.
- Strong organisational skills to plan and sequence tasks effectively.
- Attention to detail and commitment to delivering work to agreed standards.
- A willingness to learn and adapt to new tools and approaches.
- Collaborative approach, building positive relationships within the team.
- Commitment to Impetus’ mission and values, including equality, diversity, and inclusion.
Desirable
- Experience in video / film production and optimising video content for online platforms.
- Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
- Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
- An interest in the education and / or youth employment policy landscape.
- An interest in the UK youth and / or charity sectors.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 8th February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Thursday 19th February 2026.
2nd Interviews will take place on w/c 23rd February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
Thank you!
Job Title: Head of IT Operations
Location: Remote
Salary: Up to £66000
Contract Type: Permanent - Full time
Hours: 35 hours per week
Reports to: DDaT Director
About The Children's Society
The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change.
The Role
We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace.
Key Responsibilities
-Operational leadership and service reliability
-Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services.
-Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence.
-ITSM / ITIL and Service Desk performance
-Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs.
-Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS).
-Supplier, contract and change governance
-Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management.
-Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance.
-Microsoft 365 tenant and digital workplace leadership
-Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform.
-Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection.
-Azure operational ownership and cloud governance
-Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services.
-Security leadership and compliance
-Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations.
-Ensure policies and controls align with regulatory obligations (e.g., UK GDPR).
-Financial ownership and cross-DDaT alignment
-Hold budget responsibility for technology operations (OpEx/CapEx).
-Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change).
About You
Technical & Professional
-Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership.
-Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments.
-Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes.
-Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview.
-Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls.
-Broad IT knowledge across infrastructure, networking, desktops, OS and security.
-Microsoft licensing experience, including volume licensing models and administration.
-Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements.
Leadership & Communication
-Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities.
-People leadership: coaching, performance management and professional development; effective line management (including security leadership roles).
-Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences.
-Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management.
Safeguarding
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Closing Date
The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.
Thank you!
Our Time Charity is seeking an experienced Corporate Fundraiser to help grow vital income through meaningful, long-term partnerships with businesses and corporate supporters.
This role plays a key part in delivering our fundraising strategy by connecting purpose-driven organisations with our mission to support children and families affected by parental mental illness. You will build and steward corporate relationships, develop partnership and sponsorship proposals, and represent Our Time Charity to external audiences.
Working closely with the CEO and wider team, you’ll help secure funding that directly supports our KidsTime Workshops and wider programmes – enabling children to feel supported, understood and less alone.
This role is ideal for someone with experience in corporate fundraising, relationship management or partnerships, who enjoys building connections, telling compelling stories, and turning shared values into lasting impact.
To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.
Registered Charity
6 - 10
Our mission is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Thank you!
We’re looking for a Creative Communications Lead to help shape how St Stephen’s communicates, both internally and externally. You’ll combine strategic oversight with hands-on delivery, creating high-quality design, social media, and film content that brings our vision and ministry to life.
This role is ideal for someone with a passion for creative communication, strong practical skills, and the ability to turn ideas into engaging, impactful content
Registered Charity
11 - 20
St Stephen’s is a vibrant Church of England church in East Twickenham.
The client requests no contact from agencies or media sales.
Thank you!
At Ambitious about Autism, we're currently looking for a Corporate Partnerships Officer (MAT cover) to join our Fundraising team.
You'll identify and cultivate corporate prospects, supporting on securing income through written application and pitches, whilst managing a portfolio of existing corporate partnerships. You'll build and maintain effective relationships to maximise corporate participation with current and prospective supporters.
You'll proactively identify funding opportunities and use your own initiative to make suggestions on our approach and/or suitable funding areas, devising innovative ways of accessing and engaging companies, as well as organising volunteering opportunities for corporate partners.
You will have:
- Experience of working successfully with corporate funders
- Experience of supporter relationship management with a track record in building successful relationships and raising funds from companies.
- Experience in accurate, timely data recording and CRM
- Excellent communication skills with good written and verbal communication.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Registered Charity
101 - 500
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Thank you!
Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.
We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.
This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.
If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.
Your role
You will:
- Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
- Drive income growth through clear strategy, strong operational planning and performance management.
- Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
- Lead stock management, merchandising and donation strategies to maximise return.
- Build strong community engagement and supporter relationships.
What you’ll bring
You’ll have:
- Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
- Strong commercial awareness and a track record of improving performance.
- Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
- Sound knowledge of charity retail governance, legal and regulatory requirements.
- Confident communication, planning and problem-solving abilities.
Why join St Nic’s?
We offer:
- The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
- A supportive, values-driven working environment.
- Ongoing learning and development opportunities.
- Health Cash Plan and wellbeing programme.
- 25 days’ annual leave, increasing with length of service (up to 29 days).
- Competitive pension plan (up to 8% company contribution).
- Life assurance (2x annual salary).
- Free parking and subsidised on-site bistro.
- The opportunity to work from home 1 to 2 days per week.
The client requests no contact from agencies or media sales.
Thank you!
Have you led transformational change in the third sector – and are now looking for your next big opportunity to make a lasting impact?
If so, you may be the dynamic, strategic and values-driven leader we’re looking for as our Head of Volunteering Development.
This is a senior leadership role with real influence and autonomy. Working with key stakeholders and partners, you’ll lead the development and delivery of a forward-thinking, inclusive Vision for Volunteering for Somerset. With a remit that spans strategy development, community engagement, active citizenship and workforce wellbeing, this role will be key in exploring new and exciting approaches that makes volunteering accessible to all.
You’ll bring proven leadership experience in the third sector, and a track record of strategic planning and delivering change in complex environments. You’ll also have a passion for volunteering, a deep understanding of the volunteer experience, and excellent knowledge and understanding of the national and local volunteering landscape – including the opportunities and challenges.
In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.
To find out more about this role, including how you can apply, please visit our website by clicking the button on this advert.
Registered Charity
11 - 20
We support and champion Somerset’s charities and voluntary organisations to help change lives and build healthy, resilient communities.
The client requests no contact from agencies or media sales.
Thank you!
Seeking an enthusiastic, dynamic, dedicated yet compassionate leader to drive the charity forward with a fresh strategy, new ideas and a bold vision. As CEO you will provide visionary, strategic, and operational leadership to the Ileostomy and Internal Pouch Association, ensuring we fulfil our mission and grow sustainably. You will act as a key ambassador, building partnerships and maintaining our reputation for excellence ensuring we move forward with impact sharing the strength and passion that we have continued to experience for almost 70 years.
Key Responsibilities (see breakdown within attached job specification)
- Strategic leadership
- Operational Management
- External Engagement
- Governance and Board Relations
- Team Leadership
What we do
IA offers peer-to-peer support to those with, or about to have, either an ileostomy or an internal pouch. We also help fund research into bowel disease and other conditions leading to the removal of the colon, as well as providing relevant information to interested parties using a range of channels.
Our strapline, “Because we know, we care”, sums up our whole ethos. Individuals can join either their local IA member organisation, or the IA national charity, and in either case, gain access to a range of services and support, including our flagship quarterly Journal, local and national meetings and information events, and other services such as our One2One peer support and Support Through Therapy services.
What you offer
Essential
• Proven senior leadership experience, ideally as a CEO or Director in the charity or social enterprise sector
• Demonstrable experience of strategic planning and implementation
• Excellent communication skills with ability to engage effectively with stakeholders, professionals and volunteers both internally and publicly
• Work empathetically with vulnerable adults employing working knowledge of safeguarding
• Financial management and budget oversight
• Demonstrable experience of implementing and monitoring services based on financial benefit and social benefit
• Track record of income generation and fundraising
• Demonstrable experience of operating within a governance and regulatory framework
• Experience of developing, managing and supporting high performing teams with a strong growth mindset
• Builds effective relationships with a strong network instilling confidence and trust
• Experience of leading a team delivering effectively against objectives
Skills and Qualities
• Visionary and values-led leadership
• Ethical decision-maker
• Strong, confident and decisive performing well under pressure
• Excellent communication and interpersonal skills
• Resilience, adaptability, empathy and emotional intelligence
• Commitment to equity, diversity, and inclusion.
What we offer
Contract: Part time 60% FTE – flexible over 3-5 days, permanent role.
Location: Remote (with regular travel to National Office (Rochford, Essex) and other UK locations, as required)
Salary: £80,000 - £85,000 equivalent FT (pro-rata 60%), commensurate with experience plus benefits
Please see further information about us, what you will offer and who we are looking for within the attached role profile.
Submit:
1. Your CV (max 4 pages)
2. A covering letter outlining suitability including responses to the following questions (maximum 1000 words)
Additional Questions:
• What motivates you to join IA and why this role?
• What makes you an ideal candidate to take the charity forward?
• What three priorities do you think non profits, in general, should focus on in the current climate and why?
• How would you introduce positive, effective change into a 70-year-old organisation?
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying.
The client requests no contact from agencies or media sales.
Thank you!
ABOUT US
Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:
1. A women only drop-in service
2. An advocacy service
3. An outreach service
We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.
Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.
JOB PURPOSE:
The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.
Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.
This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35, working Sunday - Thursday, 9am-5pm
Salary: £28k-£34k pa depending on experience and knowledge
Closing date for applications: Saturday 31st January 2026. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
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Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
- Lead and manage our kennels and ensure the very best care and support is given to each of our dogs
- Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
- Manage your team in an inclusive and collaborative way, enabling and empowering them
- Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals
To be successful in this role, you need relevant experience in:
- Experience working with dogs, preferably in a shelter environment
- Knowledge of dog behaviour, training and welfare
- Experience of successfully motivating, managing, and developing a high performing team and managing performance
- Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks
Please note that successful candidate(s) will be asked to evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
The client requests no contact from agencies or media sales.