Support work jobs

The arts for mental health – peer support delivered creatively

Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.

Main purposes of the job:

Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.

The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.

Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.

The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.

They will assist the CEO on maintaining key relationships with external stakeholders and external communications.

Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.

Salary: £42,833 per annum(pro rata) & 3% contribution to pension

Hours: 28 hours per week

This fixed term contract ends on 16th June 2030 and is renewable depending on funding.

Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds’ website.

Closing date: 10:00am, Monday 7th September 2026

First interviews: Friday 18th September 2026

Spectra is looking to expand our HIV support team by hiring an HIV outreach worker, who will deliver sexual health and well-being outreach and support for targeted groups in commissioned London boroughs (Brent, Ealing, Harrow, Hillingdon, Kingston, Merton Richmond, Sutton, Wandsworth), focusing on those at increased risk of poor sexual health. The postholder will deliver targeted and general HIV prevention programming, providing knowledge and skills, and empowering individuals to access the support that they need. As our HIV outreach worker, you will liaise with local service providers supporting those groups in commissioned London boroughs, supported by HIV Prevention Coordinator.

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

What we are looking for:

We are looking for a Community Fundraising Manager to grow income from community supporters, groups and people giving in memory. You’ll help create engaging fundraising opportunities, build strong local relationships and ensure every supporter feels valued.

At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.

Your role

You’ll lead community, individual and in-memory fundraising activity, turning plans into practical campaigns that inspire people to support Thames Valley Air Ambulance. This role combines relationship building, income growth, supporter care and data-led decision making.

You’ll be responsible for:

· Leading community, individual and in-memory fundraising plans.

· Growing income through supporter relationships, fundraising products and local partnerships.

· Creating positive supporter journeys across digital, phone, post and face-to-face contact.

· Managing budgets, forecasts, targets and reporting.

· Using data and insight to improve fundraising activity.

· Coaching and supporting the Community Fundraising Officer.

 About you

You’ll be an organised, confident and empathetic fundraiser who can build relationships, manage priorities and make sound decisions. You’ll be motivated by community fundraising and committed to delivering excellent supporter experiences.

We’re looking for someone who:

· Has experience in community, in-memory, events or relationship-led fundraising.

· Can plan, monitor and evaluate fundraising activity.

· Has achieved income targets and managed budgets or forecasts.

· Communicates clearly and builds strong relationships.

· Uses CRM systems and Microsoft Office confidently.

· Can work flexibly, including some evenings and weekends, and has a UK driving licence with access to transport.

Why join us?

At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.

If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

· 25 Days holiday / 267 Hours Holiday

· Hybrid Working (minimum 2 days in office)

· Holiday Trading

· Free annual Flu Vaccination

· Blue Light Card (Option to purchase)

· Employee Assistance Programme

· Company Pension Scheme

· Simply Health – Medical cash back scheme

· Disability Confident Employer

Our values

We live by our values every day:

• We care no matter what – for our patients, their families, and each other.
• We go above and beyond– in the care we provide and the work we do.
• We do the right thing – in how we act and the decisions we make.
• Together we are TVAA – because together, we save lives.

Diversity and inclusion

We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.

Safeguarding

We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.

How to apply

To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.

Vacancy Closing Date: 4th September 2026

This post may close early due to high numbers of applications, so you are advised to apply promptly

Interviews will be held week commencing 7th September 2026

TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.

We are seeking a warm, creative leader for our vibrant creative wellbeing hub in Templars Square. In this hands-on, community-facing role, you will co-design inclusive arts activities that boost mental health, support our wonderful volunteers, and foster deep community connection. No two days are the same! Experience in community arts coordination and safeguarding essential. We warmly welcome applications from underrepresented communities. 

Thames Valley Air Ambulance

The role: Challenge Events Officer 

Location: We offer a well‑established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate.

Salary:  £26,227.50
Contract:12 months fixed term

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

What we are looking for:

We are looking for an enthusiastic, organised and supporter-focused Challenge Events Officer to help deliver an exceptional experience for Thames Valley Air Ambulance’s London Marathon 2027 participants and wider challenge events community. 

At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.

Your role

Working closely with the Events Manager, you will lead on the recruitment, delivery and stewardship of London Marathon 2027 participants, while also supporting other events across the challenge events portfolio. You will be the main point of contact for participants, providing outstanding supporter care from registration through to event day and beyond, helping each person feel motivated, supported and valued throughout their fundraising journey.

You’ll be responsible for:

• Supporting the planning, coordination and delivery of the challenge events programme, with a primary focus on recruiting, supporting and stewarding London Marathon 2027 participants.
• Providing excellent supporter care from registration through to post-event thank you, helping participants feel informed, motivated and valued.
• Keeping in regular contact with participants by phone, email, post and in person to encourage fundraising activity and maximise income.
• Supporting recruitment through digital campaigns, partnerships and enquiries, and helping to share supporter stories with colleagues across marketing, communications and volunteering.
• Coordinating event administration and logistics, including registrations, fundraising packs, participant tracking, event-day support and accurate CRM records in Dynamics 365.

About you

You will be a confident communicator with excellent customer service skills and a warm, professional approach to building relationships. You will be highly organised, able to manage multiple deadlines and comfortable working both independently and as part of a team. You will bring strong attention to detail, good administrative skills and a genuine enthusiasm for charity fundraising.

We’re looking for someone who:

• Has experience of building positive relationships, delivering excellent customer service and communicating clearly with a wide range of people.
• Is highly organised, able to coordinate multiple projects and deadlines, and brings strong administrative skills with excellent attention to detail.
• Understands charity fundraising, is motivated by the difference supporters can make and can work with others to achieve income goals or targets.
• Is confident using Microsoft Office and maintaining accurate records, with experience of fundraising databases or digital platforms being an advantage.
• Is positive, enthusiastic, flexible and professional, with a can-do attitude and willingness to support occasional evening or weekend activity.
• Experience of events fundraising, supporter engagement, digital fundraising platforms such as JustGiving, or motivating runners and challenge event participants would be an advantage. A UK driving licence and access to your own car would also be desirable.

Why join us?

At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.

If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

• 25 Days holiday / 267 Hours Holiday 
• Hybrid Working (minimum 2 days in office)
• Holiday Trading
• Free annual Flu Vaccination
• Blue Light Card (Option to purchase)
• Employee Assistance Programme
• Company Pension Scheme 
• Simply Health – Medical cash back scheme 
• Disability Confident Employer

Our values

We live by our values every day:

• We care no matter what – for our patients, their families, and each other.
• We go above and beyond– in the care we provide and the work we do.
• We do the right thing – in how we act and the decisions we make.
• Together we are TVAA – because together, we save lives.

Diversity and inclusion

We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.

Safeguarding

We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.

How to apply

To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.

Vacancy Closing Date:  13 August 2026

This post may close early due to high numbers of applications, so you are advised to apply promptly

Interviews will be held week commencing 17 August 2026

Location: Great Ormond Street Hospital, WC1
Start Date: Immediately (subject to pre-employment checks)

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.

About the Role

This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.

You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.

Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.

Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.

To apply complete our application form and online application process at Adviser.

Closing deadline for applications is: 9.00am on Friday 21 August 2026

If you have recently applied for this role, please do not apply again.

​Early applications are encouraged as we are interviewing on a rolling basis and may close the role before the closing date.

CVs are not accepted. 

Interview date: 27 and 28 August 2026

Interviews will be held on Zoom.

The successful candidates will be required to provide documentary evident of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.

Citizens Advice Camden is an equal opportunities employer.  We encourage applications from all sections of the community.

Context

As the Community and Events Fundraising Officer, you will play a key part in ending youth homelessness in Scotland by inspiring people to support Rock Trust.

You will deliver exceptional supporter care and create meaningful experiences for everyone fundraising for us. Although a varied role, your work will follow strong themes – relationship building, spending time with supporters, and working with the Fundraising team; all to make a tangible difference for young people.

You’ll join an experienced and collaborative Fundraising and Communications team and be supported to identify opportunities to grow our community presence, take ownership of our community-led income, and inspire long term supporter loyalty to Rock Trust. In this varied and people-focused role you will meet and present to community groups such as schools, student societies, churches, and voluntary organisations. You may support groups to host their own events, take part in Youth and Philanthropy Initiative projects, or run collections, and you’ll play an important role in improving our supporter stewardship; helping create meaningful ways to connect with, and thank, our supporters. 

You will also look after our events portfolio; recruiting participants, ensuring they receive top-notch stewardship, and supporting them in their fundraising journey. From our annual Firewalk to third-party challenges such as marathons and abseils, you’ll ensure that every participant has a fantastic experience. You’ll also use your creativity to bring fresh ideas to the table, adding to, and enhancing, our existing events programme to keep supporters engaged and inspired.

In the office, you will collaborate with teams such as Communications and Finance. You will help bring supporter stories to life, create engaging content, process donations, maintain our CRM database, and ensure fundraising activities run smoothly. You’ll also play an important part in supporting volunteers and volunteer groups, helping to create an excellent supporter experience at every stage.

This is a fantastic opportunity to combine creativity, relationship building, and event management in a role where no two days are the same. You’ll have the opportunity to learn from experienced colleagues, while putting your own stamp on the work we do. Most importantly, your work will directly help end youth homelessness in Scotland, giving you the chance to see the real impact your efforts make on the lives of young people.

• Reporting to - Partnerships Lead
• Direct reports - Occasional students and volunteers
• Team size - Fundraising & Communications team of 6

Rock Trust promotes a family friendly culture. As such, we welcome discussions around flexible working and/or compressed hours, consider hybrid working, and run a flexi-time system. This Community and Events Fundraising Officer role could work up to 40% of the week remotely. While 60% of the role would be ‘office based’, in practise this could mean out in the community meeting groups, delivering presentations, or at events.

Are you someone who can bring calm to chaos, creativity to crisis, and leadership to a team supporting people at their most vulnerable? 

We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we are looking for a Project Coordinator to help shape the service from the ground up. 

This is your chance to lead a small, passionate team of support workers and volunteers to build innovative peer‑led spaces, and support individuals navigating the complex intersection of gambling, mental health, and crisis. If you thrive in fast‑paced environments, love community‑driven work, and want to make a real difference, this role is for you.

What You’ll Lead & Create:

• Empower a diverse team of support workers and volunteers

• Working and collaborating with senior managers and stakeholders, including commissioners

• De‑escalate mental health crises with confidence, compassion, and creativity

• Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more

• Co‑produce psychoeducation workshops that explore root causes of gambling behaviours

• Build safe, meaningful peer‑led spaces for loved ones and affected others

• Drive outreach across Hounslow, connecting communities to support

• Collaborate with NHS, Public Health and internal teams to create an integrated, holistic service

• Lead safeguarding with confidence, ensuring every interaction is safe, ethical and well‑documented

What we're looking for

You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings, you understand safeguarding, and you’re ready to lead. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.

• Minimum of 1 year working in mental health services

• Minimum of 1 year working with those impacted by addiction

• Minimum of 1 year of line management

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory pension — A solid pension that supports your future while you support others

• Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days

• Mind Mental Health Day — a day off for your birthday  

• Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best

• Cycle to Work — Save money, stay active and make your commute greener

• Flexible working — Balance life and work with supportive flexibility

• Employee Assistance Programme — Free counselling and confidential support whenever you need it

• Paid medical appointment time — Take care of your health without losing pay

• Training & development — Grow your skills with ongoing learning and professional support

• Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community

Please find a full JD and Person Specification attached to the ad. 

The Operations and Outreach Officer supports the smooth running of Cambridge City Foodbank’s operational service, from warehouse to Foodbank Welcome Centres and to Fairbite Food Clubs. Principally community focused it includes supporting good-practice in centres, networking with support agencies, working with visitors/members, and promoting CCFb with community groups

.

● Support the operation of Foodbank’s Welcome Centres and  voucher system – helping develop good-practice, train volunteers, resolve issues and ensure a welcoming service.

● Obtain regular feedback from foodbank visitors via surveys, interviews and work with groups, to help improve services through listening.

● Support the inclusion and development of those with lived experience of food poverty, identifying skills and talents and encouraging their contribution in Foodbank services.

● Update ‘support service’ signposting information - Schedule agency visits to centres, attend meetings to identify / develop support pathways. Create signposting resources. Inform / train volunteers on support services available for Foodbank visitors and Fairbite members.

● Support the operation of Fairbite Food Clubs ‘social supermarkets’ – providing operational support to the Fairbite Network Manager. (Includes occasional evening and weekends)

● Support Warehouse operations – working with the Warehouse & Logistics Coordinator to ensure smooth running of the warehouse. (Inc. lifting, and driving manual & automatic vans)

● Promote the work of the foodbank within the community. Visiting community groups, churches and local businesses to talk about the Foodbank’s work and encourage referral or donation partnerships. (Includes occasional evenings and weekends)

● Assist coordination of the Supermarket Food Drives

● Other activities may be requested from time to time by the CEO, and senior staff, consistent with the job role and the needs of the Charity.

Personal Specification:

Technical skills and minimum knowledge:

● Experience of coordinating / managing projects.

● Experience managing and working with volunteers.

● Experience of working alongside people affected by poverty, inequality and hardship.

● Able to work on own initiative to obtain information and appropriately convey to others.

● Confident in the use of IT and MS Word software.

● Able to lift supermarket crates onto shelves and in/out of vans. (10-15kgs)

● Full clean driving licence, and able to drive manual and auto-electric vans.

● Use of car (or cycle) to travel between foodbank and community locations.

Behaviours and competencies:

● Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.

● Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.

Our Vision, Ethos & Values:

Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.

We’re looking for someone with a passion for supporting student-led opportunities and volunteering, with a drive to empowering others and breaking down barriers to participation.

The Students’ Guild supports a wide range of student-led activities which provide exciting and rewarding opportunities for our members. This role supports the Activities Team to proactively support and empower student-led activities, as well as championing a diverse range of student-led interests that enable development, participation and belonging.

You’ll be one of the key staff contacts supporting over 300 student-led societies. Providing support in volunteer management such as recruitment, induction, training, reward and recognition. Ensuring student group activity runs safely, as well as supporting the strategic development of the groups, ensuring as many students as possible have access to diverse, engaging and positive extra-curricular experiences.

The Role

Role: Student Activities Coordinator
Hours: 35 hours (to be worked flexibly)
Salary: Grade B, £26,852 - £30,443 per annum
Contract: Permanent
Location: Exeter/Hybrid

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation who are looking forward to shaping a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience volunteering or working with volunteers.
• You’ll be capable of seeking out new opportunities and inspiring new approaches.
• You’ll know how to motivate, facilitate and guide others to enable their development.

To find out more about working with us and to view the role profile please visit our website.

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

How to Apply

Application Timeline:

Closing Date: 0930 Monday 17th August 20256
Shortlisting: 18th and 19th August 2026
Interviews: 27th/28th August 2026

You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

1. Please outline why you want to apply for this role, including how your values align with those of the Students’ Guild
2. Please outline your experience of supporting and empowering others to deliver volunteer led events, activities or projects
3. Please describe your approach to collaboratively working with others whilst managing difficult situations

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa
• Applications received after the above closing date will not be considered

For general enquiries or if you'd like an informal chat with the team to find out more about the role, the team and what they’re looking for in our new Student Activities Coordinator please do get in touch, we would love to hear from you.

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.

Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.

We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.

The Exempt Accommodation Support Service is based at our main hub in Digbeth but provides outreach support across the city. We are looking for project workers to provide flexible, person-centred support to people aged 25 years plus who are precariously accommodated, have a history of homelessness or who are at risk of becoming homeless. It will primarily be supporting people living in exempt accommodation who have support needs relating to substance use, physical health and mental health.

The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.

This is a part office-based, part community-based role with a requirement to travel to accommodation providers and outreach sites. Travel expenses will be paid for any journeys undertaken.

Key tasks (selection of):

1. Provide a person-centred service to individuals, taking a psychologically informed approach, advising and supporting to ensure that clients are given choice and control about how their support is delivered.

2. Assist with practical support such as travel issues, settling into accommodation and addressing any immediate accommodation issues.

3. Ensure individuals have access to key services, including health care, substance misuse, and wellbeing services.

4. Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.

5. To support with timely reporting information regarding visits, support plans and session notes.

Further details, including the full list of key tasks and working conditions, are available in the job description at the link on our website

At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager? 

About HOPE worldwide UK:

HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.

The Opportunity:

We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally. 

You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth. 

Key Details:

Location:  UK (Flexible: Remote or Hybrid if preferred). There will be a few in-person meetings/events in our London office or other specific venues each year, with flexibility to work where convenient (office or home) most of the time. 

Hours: Part-time, 3 days per week (0.6 FTE). Flexibility over how hours are distributed across the week.

Salary:  £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience 

Start Date:  September (negotiable)

Contract:  Permanent 

Benefits:  5% Employer Pension Contribution; 25 days annual leave plus bank holidays 

What You will do:

• Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
• Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
• Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
• Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
• Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
• Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
• Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
• Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.

This job is for you if you:

• Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
• Combine strategic thinking with practical delivery.
• Are a confident, competent and values-led communicator.

Essential requirements:

• Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK. 

• Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth. 

• Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support. 

• Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors). 

• CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Desirable experience and skills: 

• Experience in a faith-based, homelessness, poverty relief or international development charity.
• Knowledge of legacy fundraising, trust fundraising or major donor relationships.
• Experience of community, church or challenge event fundraising.

Why Join Us?

This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.

Equal Opportunities:

In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010. 

Candidates will require Right to Work in the UK.

The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

Shortlisted applicants will be invited to online interviews during August.

We look forward to hearing from you!

The Bexley Health & Wellbeing Coaching Service is delivered through a partnership of voluntary and community organisations working together to improve health and wellbeing outcomes across the borough. Bringing together a diverse range of local charities and community organisations, the partnership combines specialist knowledge, trusted community relationships, and local expertise to support residents to live healthier, more independent lives. While coaches will be employed and hosted by individual partner organisations, they will form part of a borough-wide Health & Wellbeing Coaching team.

Working as part of an Integrated Neighbourhood Team and alongside GP practices, voluntary sector organisations and wider community services, the postholder will support residents to identify what matters most to them, build confidence in selfmanaging their health, and access local services and community support.

The role takes a holistic, person-centred approach to supporting residents and aims to reduce health inequalities, improve wellbeing, and help people stay healthier for longer.