Supporter engagement manager jobs

About Us

The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including:

· Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)

· Highgate Wood

· Queen’s Park

· West Ham Park

These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets. We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world.

About the Role

This is a rare opportunity to take a senior leadership role at North London Open Spaces and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces.

As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally.  They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood and will also oversee a number of services that function across and support the four open spaces (e.g., arboriculture and tree management, waste and recycling, conservation, and ecology).

For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues.

Key Responsibilities:

· Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen’s Park, and West Ham Park

· Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath

· Oversee arboriculture/tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces

· Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites

· Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety

About You

We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership.

The successful candidate will bring:

· Demonstrable experience in managing complex public open spaces

· Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting

· Significant experience managing complex conservation work and projects across varied landscapes

· Significant knowledge of biodiversity and wildlife management, including land and water management

· Strong experience managing a diverse team of professionals in an operational environment

· Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations

· A highly creative, entrepreneurial and ‘can do’ approach to problem solving, with the ability to remain resilient in the face of challenges

· Strong quantitative skills and comfort interrogating and analysing data and budgets

Why Join Us?

· Opportunity to join a prestigious organisation that protects some of London’s most treasured landscapes

· Lead through a high-impact role with the opportunity to shape the future of these iconic spaces

· Work within a supportive and collaborative team that is committed to conservation and community engagement

· Work across multiple iconic sites

· Competitive salary and benefits package

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

Job Title:  Head of Transformation

Department:  Fundraising and Development

Reports to:  Director of Fundraising and Development

Direct reports: None

Location: Lingfield, Surrey

Salary: £65,000 per annum

Hours:  37 hours per week, Monday to Friday

Contract: Permanent

Closing Date:  13th February 2026

Young Epilepsy is committed to safeguarding and protecting all children and young people who access sour services.

As part of our safer recruitment process, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Young Epilepsy is on a bold journey to become a truly technology-enabled charity, harnessing digital innovation to transform the way we work, the services we offer, and the way we engage with supporters, partners, and young people. This role will be at the heart of shaping that future.

As Head of Transformation, you will lead and deliver our five-year transformation strategy, turning ambitious plans into tangible results. You’ll be a senior change leader who can bridge strategy and execution, ensuring that digital adoption, innovation, and cultural change are embedded across the organisation.

You’ll work closely with our Strategy Steering Group and collaborate across Fundraising, Voice & Support, Research, Marketing, and Operations to ensure every part of Young Epilepsy benefits from a more connected, data-driven, and future-ready approach.

This is a rare chance to make a measurable difference to the lives of young people, while building the digital capabilities of a growing UK charity.

We’re looking for someone with a proven track record of delivering strategic programmes, demonstrating expertise in transformation management and cultural change. The ideal candidate will be a visionary, with exceptional collaboration and communication skills.

 What we need from you

You are an inspiring, strategic leader who combines vision with delivery. You have a track record of leading transformation programmes that deliver real, measurable change, ideally within a charity, public sector, or mission-driven organisation. In the role you will:

• Lead and deliver the overall 5-year transformation strategy ensuring programmes are on time, on budget, and deliver measurable impact.

• Turn vision into action — translating strategic goals into practical, deliverable projects that improve reach, efficiency, and outcomes.

• Champion a digital-first culture — embedding technology, data, and AI into service delivery, supporter engagement, and operational processes.
• Analyse current business processes to identify opportunities for automation, simplification and improved impact
• Develop plans to implement and drive organisational change, including adoption of digital and the use of AI
• Collaborate with programme managers and cross-functional teams to ensure projects align with strategic objectives, resources are used efficiently, and capacity is maximised

• Develop a monitoring and evaluation framework, to track progress, measure success and inform continuous improvement.

• Lead change management, supporting teams through transformation and building internal capability for innovation.
• Identify and mitigate risks and obstacles that may impede the success of the strategy

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on site
• We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.

Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.

Children with epilepsy have a right to be heard. We are here for them.

Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.  We reserve the right to close the job advert earlier than publicised should we receive a high volume of interest. 

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

We’re looking for an energetic and creative Community Development Worker at the Thornbury Centre in Bradford. You’ll plan and deliver engaging activities for families and residents - from Stay and Play sessions to community discussions and reading groups.

You’ll also support our food pantry and community library, provide advice and signposting to local people, and work closely with volunteers, schools, and partner organisations to make a real difference.

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA – a terminal neurodegenerative disease. 

About the Role

To lead on the Trust’s Policy and Communications work. To ensure our strategy and work in this area is led by the specific needs of people affected by MSA. This will require effective contact between the Trust and people affected by MSA, a range of health and care professionals; in order to develop their engagement in a professional and supportive way. To be an ambassador for change in wider society, working in the best interests of people affected by MSA. To develop and ensure effective external communications and dialogue with people affected by MSA and facilitate positive collaboration with other relevant agencies and policymakers. To co-ordinate marketing and clear messaging to key stakeholders.

To promote the development of this element of work within the MSA Trust, which may include future line management responsibility as the work develops.

Key Responsibilities:

• Work with the CEO, internal teams, Services Committee, and other colleagues to set and deliver an integrated Policy and External Communications strategy for the MSA Trust. 
• Be responsible for the development and delivery of an operational plan with targets and be accountable for the budget in this area.
• Lead on policy and campaigning work, ensuring priorities reflect the views of people with MSA.
• Be responsible for the Trust’s external communications and messaging.  
• Be responsible for ensuring that the development and output of our communications and policy work are inclusive and reflect the diversity of our MSA community.
• Play a key role in the development and effectiveness of national and local voluntary networks that support shared ambitions for the neurology sector.
• Play a key role in the production of MSA News – the Trust’s flagship publication for members.
• Work closely with colleagues to ensure our services are compliant with relevant policies, procedures and relevant legislative frameworks.
• Create positive relationships with MSA Trust colleagues, Trustees, and external networks to share knowledge, insight and evidence.

General Responsibilities

• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in the MSA Trust’s commitment to equality of opportunity and to eliminating discrimination.
• Work closely with the Fundraising Team to build fundable propositions and build relationships with supporters.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policies.
• Maintain compliance and adherence with all processes to ensure good governance.
• Develop a deep understanding of the issues facing people affected by MSA across the UK and Ireland, including the Health, Social Care and Welfare landscape.

We will not accept applications without a covering statement. Please ensure in your covering letter you mention any dates you might not be available for interview.

We welcome applications from all backgrounds and are committed to equality, diversity, and inclusion.

Yada is a small charity working to prevent and remove the stigma around the sexual exploitation of women and girls. Based in West Sussex our services include specialist 1-1 tailored support to self-identifying women involved in the sex industry, as well as partnership working to deliver preventative workshops to women who may be at risk of sexual exploitation.

Our training offer to professionals who support women who are being sexually exploited has also grown over the last few years. In 2025 over 200 professionals received our training. We are at an exciting time in the development of the charity as we look to expand our services, including reviewing our established training offer and exploring new options. 

The role

The Training and Resourcing Lead will have a key role to play in shaping and strengthening Yada, building on our previous success, and ensuring the charity’s sustainability as a respected specialist in the area of sexual exploitation locally and nationally. The role will have responsibility for leading on the review, design, development and delivery of our training offer to external partners and professionals, including networking and proactive local partnership building, to ensure all professionals who support women who are vulnerable to sexual exploitation receive training support. The role will also have responsibility to research, design and deliver a package of short internal training sessions for the development and upskilling of our outreach staff to ensure they remain trauma informed and current as specialists in supporting women in the sex industry. There is an expectation that the post holder will become Yada’s specialist in the sexual exploitation of women who are at risk, and be able to share this knowledge.

About you

We are seeking a self-motivated and organised female who has experience at collabarative working and relationship building, with previous experience in presenting or training.  She should have the ability to take on a specialist area and share this with others in a professional manner in person or online, promoting positive learning. Ideally this person would have previous experience or knowledge of working with vulnerable people, demonstrate an understanding to responses to trauma and PTSD, or show a commitment and passion for marginalised communities and be willing to learn. Knowledge of violence against women and girls would be an advantage.​

Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities.

The Programme Lead is responsible for the design, delivery, and development of community-based wellbeing and mental health programmes. The role ensures services are safe, inclusive, trauma-informed, and responsive to community needs, supporting individuals to improve their mental health, resilience, and quality of life. The postholder will lead programme delivery, manage staff and volunteers, build partnerships, and contribute to monitoring, evaluation, and funding requirements. 

Mentivity is seeking 2 Senior Youth Workers to support the delivery of high-quality, safe and engaging youth work sessions for young people across our Southwark youth clubs and school holiday provision. Female applicants are particularly encouraged to apply as part of our commitment to building a diverse and representative workforce.

This role is ideal for an experienced youth work professional who is passionate about empowering young people, creating inclusive spaces, and supporting positive personal, social and emotional development.

About Mentivity:

Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award-winning, inspirational mentoring organisation that provides aspirational support for young people, schools, families and communities.

Through Mentivity House, we provide a dedicated space for youth development and community engagement, including youth clubs, tailored programmes and respite provision. Our work focuses on raising aspirations, improving life outcomes and ensuring young people feel seen, heard and supported.

What we do:

Youth Work & Mentoring
High-quality, relationship-led youth work that supports young people to develop confidence, resilience and life skills.

Mentivity House & Community Delivery
Inclusive youth clubs, community programmes and safe spaces rooted in the needs of the local Southwark community.

Holiday & Enrichment Programmes
Structured, engaging school holiday provision offering activities, trips, meals and enrichment opportunities for young people who benefit from additional support outside term time.

The Role:

As a Senior Youth Worker, you will play a key role in delivering engaging, youth-led sessions across community and holiday settings. You will build trusted relationships with young people, model positive behaviour, uphold safeguarding standards and contribute to a safe, welcoming environment where all young people can thrive.

You will also support inclusive practice, particularly for young people facing additional challenges or vulnerabilities, and work collaboratively with staff, volunteers and partners to ensure high-quality delivery.

This is a rewarding opportunity to make a real difference within a values-driven organisation that is deeply committed to young people and the communities we serve.

#Senior Youth Worker #Mentor #Youth #Youth Worker #Youth Work #Youth Mentoring #Senior Youth Work 

Use your financial leadership skills to protect and restore the environment.

A Rocha UK (ARUK) is a unique Christian environmental charity, with a mission to mobilise Christians and churches to care for the environment.

With climate change accelerating at an ever-faster pace and biodiversity collapsing, we bring a message of hope. Our Christian perspective provides our mandate for action and our posture of confidence, assured that God reigns and is at work.

Best known for our growing Eco Church programme which currently supports more than 9,000 churches to improve their environmental practice, our mission is to equip Christians to protect and restore the environment - for God, nature and all people.

With a staff of 23 people (17 FTEs) and a growing income of £1m, we now seek a Finance and Services Director, to develop our financial management and central services to underpin the new strategy and goals we plan to launch later this year.

This strategically important role will require finance planning and management expertise, the ability to thrive in a small and growing cause-led charity with diverse streams of income and a staff body of which more than half is home based.  You will bring a strongly strategic mind and the collegiality to contribute to the wider leadership of the organisation. As well as bringing a passion for the environment, the way you live and lead will be shaped by your Christian faith.

If this sounds like you we would love to hear from you. For more details see the job pack attached. Closing date 13th February.

Head of Water Safety and Education

CONTRACT: Permanent, Full Time (35 hours per week, Monday to Friday)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership and Education
LOCATION: Hybrid working, with three days a week at RLSS UK Headquarters, Worcester.
*This is negotiable, depending on the travel time of the successful candidate.
REPORTS TO: Director of Membership and Education
REPORTS: Education Manager
SALARY: £43,997.00 (Grade A)

JOB PURPOSE
To develop, lead, and oversee the delivery of RLSS UK’s Education Strategy, and represent the charity at strategic stakeholder meetings/events.

ROLE OVERVIEW
Early intervention and education is considered critical in the development and resilience of young people to encourage safe experiences. Water plays a vital role in the way we live our lives but it can also result in devastation if not treated with caution. Providing young people with the knowledge and skills to make safe decisions around water is empowering, profound and life-saving.

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive forward this area of work in collaboration with RLSS UK team members across the organisation. You will have a dynamic approach with the ability to combine relationship management, stakeholder engagement, project management and operational oversight to ensure our work in this area aligns with our purpose, mission and vision and enables us to achieve our strategy.

In 2025 the Department for Education (DfE) agreed for the Water Safety Code to be integrated into the newly released Relationships Education, Relationships and Sex Education, and Health Education (RSHE) statutory guidance for schools in England. RLSS UK were part of a collaboration of various organisations, who campaigned for this important change which is due to be embedded into the curriculum from September 2026. This role will be pivotal to ensuring that RLSS UK’s voice and expertise is maintained in this educational delivery as well as putting in place robust KPIs to allow us to assess its ongoing impact.

KEY TASKS & RESPONSIBILITIES
Water Safety and Education
• Lead on the development of an ‘Education Strategy’ for RLSS UK that ensures that more young people have access to high quality water safety education
• Represent RLSS UK at wider forums and groups as our water safety and education expert and identify opportunities to increase our impact further
• Work with the Education Manager to develop and deliver education pilots and interventions that are informed by the ‘Education Strategy’
• Work closely with the Policy and Public Affairs Manager to ensure that policy work blends seamlessly and consistently into our educational delivery
• Plan research and evaluation to inform future developments of RLSS UK’s education packages, ensuring that they are impactful and inclusive
• Extend the capability of the community to deliver water safety education, training volunteers, partners, and members to standardise the delivery of our education
• Work with the Education Manager to lead the growth of our education workforce so that RLSS UK is more visible in schools and youth settings across the UK and Ireland
• Work collaboratively with RLSS UK teams to raise awareness of our water safety and education offering and our impact
• Build relationships with those developing similar work in the education space to network and elicit best practices
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date records as part of RLSS UK’s compliance programme

Other Duties and Responsibilities
• Lead on and support ad hoc projects, as required
• Manage, mentor, and support the Education Manager
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required, including all other duties associated with your role, as directed by your Line Manager
• To always demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
• A minimum of 10 years’ experience of working in water safety and education
• Significant experience of working in a leadership role, ideally in a water safety or education organisation
• Experience of collecting research and insight to inform continued development
• Demonstrable experience of contribution to delivery of education strategy and policy
• Dynamic and proactive with the ability to generate innovative ideas and solve problems
• The capacity to lead groups, as well as be a participative member of them
• The ability to relate to, motivate and emphasise with a range of people from different backgrounds
• A positive ‘can do’ attitude
• Excellent at building and maintaining relationships with a wide range of stakeholders, both internally and externally
• Excellent team player who works well under pressure and to deadlines
• Experience in line management, including developing and supporting direct reports to deliver the organisation’s objectives
• Excellent written and oral communication skills and the ability to communicate persuasively to a wide range of audiences
• High levels of emotional intelligence
• Proficiency in MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes
• Knowledge and understanding of RLSS UK and its work in water safety education
• An understanding of the lifesaving, lifeguarding and water safety sector/communities

WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Membership and Education team
Closing Date – 11.59pm, Sunday 1st February 2026
Interview Date – Monday 16th February 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

This is an exciting chance to gain a full year of hands-on experience working with a place-based funder. You will be learning how funding decisions are made and how grants are administered to create real impact in local communities. You’ll not only develop practical skills in project delivery and grant management, but also build a strong understanding of the voluntary, community and social enterprise (VCSE) sector.

In addition to supporting grant administration, you will lead your own project from start to finish. This will involve conducting research, engaging with local organisations and sector leaders, and producing a clear, actionable plan that addresses a real need in the sector and how the Foundation can look to ease that need. You’ll have the autonomy to shape your project while receiving guidance and support from the Chief Executive and Grants and Programmes manager, giving you the perfect balance of independence and mentorship.

As part of this role, you will join the Rank Foundation’s Time to Shine Leadership Programme, a nationally recognised initiative designed to nurture future leaders in the charity sector. You’ll be part of a cohort of 55 emerging leaders across the UK, benefiting from tailored training, mentoring, and peer support. This programme will help you develop your leadership potential, grow your confidence, and prepare you for future roles within the VCSE sector.

If you are currently unemployed or under-employed, this opportunity offers a supportive and structured pathway to gain valuable experience, expand your professional network, and make a meaningful difference in communities

We all work flexibly between home, at our Redcar office or in the community. So you will need to be self-sufficient and able to manage your own workload. We encourage applications from people near the start of their career who want to develop with a new organisation, people who are currently underemployed looking for a change of career, or those returning or joining the workforce and are looking for a new challenge. We look for employees who have the ability to engage with a wide range of people, a supportive manner and a genuine passion for the work we do. This is a great opportunity for someone who is as excited as we are about making positive change across our area of benefit.

Please read the Time to Shine Programme guide on our website aswell as the Job Description before starting your application and ensure you meet the criteria listed.

The closing date for applications is 10am on Monday 2nd February 2026

Interviews will be held at our Redcar office in the Palace Hub TS10 3AE on 16 February.

Outreach Worker  

£16,386 - £17,248  

Sandown  

Permanent, Part Time (25hrs per week)  

A variety of shift patterns, including early morning and evening outreach

Our client works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices. 

Their priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.

If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!

JOB PURPOSE  

To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. 

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps

MAIN RESPONSIBILITIES  

• To assess the needs of each client, helping to develop their individual support plan to achieve their goals

• To produce and regularly review comprehensive client-based risk assessments 

• To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area

• To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients

• To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing

• To engage and support rough sleepers on the street working alongside local health care teams

• To help keep clients safe by reducing their contact with police and emergency services

• To identify barriers to accessing maintain safe tenancies and prevent eviction

• To attend community meetings and presentations with managers to support additional funding

• To support clients in trauma informed and psychologically informed ways

• To adhere to safeguarding responsibilities, following our safeguarding policy and procedure   

• To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures

• To provide basic first aid assistance until help arrives (full training is provided)

• To work confidently and efficiently when lone working

• To maintain accurate records on our client management system and ensure these are stored in line with GDPR

• To maintain confidentiality 

• To represent the organisation in a professional manner

• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS  

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.

• This role will require a full drivers’ licence and access to a vehicle

• This role will require you to work flexibly across several sites

• This role will require you to work with clients on a one-to-one basis

• This role will require you to work early mornings and/or weekends

• This role will require you to lone work

ESSENTIAL CRITERIA    

• Strong communication skills, both verbal and written 

• Clear verbal and written English 

• Good keyboard skills for data inputting

• Good working knowledge of Microsoft Outlook, Excel and Word

• Confident and assertive manner

• Ability to self-motivate as you will work on your own 

• Effective team working

• Ability to respond calmly to crisis

• Deal promptly with and effectively react to challenging situations

• Have an interest and genuine concern for homelessness and related issues

DESIRABLE CRITERIA    

• Experience of managing a caseload of clients

• Understanding of the complex support needs of people experiencing homelessness or those with complex needs

• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

• Understanding of risk assessment and person-centred, outcomes-based delivery

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.

Content Designer, Digital Team.

4 Fixed-term contract roles: 2 contracts of 23 months, 2 contracts of 12 months.

This is an exciting opportunity to join The National Lottery Community Fund as a Content Designer.

You’ll mostly work on content to help people understand and apply for funding. This includes content for our website, as well as for application forms, emails and other guidance. You’ll also have the opportunity to help improve our content and user experience across the whole service.

You'll be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You’ll work with other designers, researchers, developers, and colleagues from the rest of the Fund to design content that meets user needs and reflects our values.

You’ll join a thriving group of designers who love sharing knowledge and experience. We’ll offer you support to widen your design skills, and opportunities to take part in training and communities of practice.

The responsibilities of the job include:

• designing and writing clear, user-focused content
• using research, feedback, and analytics to inform and improve content
• working collaboratively with designers, developers, and researchers
• collaborating with colleagues outside our team who do not have a user-centred design background
• making sure content meets accessibility standards
• building and deploying content on our website content management system
• contributing to our design community

Interview Details

Interview Date: 25, 26 February and 2, 4 March 2026

Format: Virtual interview

Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

We will be hosting a briefing session on: Wednesday 21 January 2026,from 11am to 11:45am. To register or ask any questions please email the recruitment team.

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Design content to meet user needs and make complex language and processes easy to understand.
• Formulate hypotheses and gain insights from data and user research.
• Have a strong practical understanding of accessibility and inclusive design.
• Work collaboratively in an agile or fast-paced environment.
• Strong attention to detail and ability to follow content standards and style guides.
• Tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs.

​Desirable Criteria:

• ​Create prototypes (in software like Figma) and use content management systems (like Umbraco).
• ​Contribute to content strategies and policies.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

JOB TITLE: SEND Engagement and Participation Officer
LOCATION: Slough
HOST ORGANISATION: Together As One
RESPONSIBLE TO: Senior Manager – Together As One

Purpose of the Role:
To work across Slough to develop and embed processes that enable the participation of children and young people (CYP) with Special Educational Needs and Disabilities (SEND) in decision-making and service planning, delivery, and evaluation.

This role involves empowering CYP with SEND to make a difference, helping them develop their skills, abilities, and confidence to contribute positively to outcomes for other children and young people. The postholder will work collaboratively with partners across education, health, social care, and the voluntary sector to ensure best practice in participation, and that SEND CYP have a strong voice in shaping local services.

This is a specialist role requiring a senior participation officer with knowledge of reasonable adjustments, safeguarding, service design, and co-production, as well as experience of working with CYP with SEND. Creative, enthusiastic candidates with a desire to learn are encouraged to apply.

The post links directly to Slough’s SEND improvement outcomes, particularly empowering CYP with SEND to influence local policy, service design, and review services to better meet their needs.

Interview Process: Shortlisted candidates will be invited to deliver a presentation or lead a short activity with a small group of young people with SEND as part of the interview process. Interviews are scheduled to take place in the afternoon and early evening of Wednesday 11th February.

Key Tasks

1. Work collaboratively with relevant partners (education, health, social care, voluntary sector, parents/carers) to promote an ethos of inclusive participation.

2. Build and coordinate a network of participation and co-production across Slough to enable CYP with SEND to give their views and contribute meaningfully to service development.

3. Co-produce a range of additional participation opportunities with CYP and partners to ensure their input informs services, policy, and decision-making.

4. Apply a range of participation and engagement methodologies, including face-to-face, digital, and social media, to engage CYP with SEND.

5. Identify and support CYP with SEND to participate, providing appropriate mechanisms and support for diverse communication needs.

6. Collaborate with other ‘Youth Voice’ workers and youth participation initiatives to share best practice and develop training/resources for authentic inclusion.

7. Act as an advocate for SEND CYP’s rights to be heard in decision-making, recruitment, training, and policy development.

8. Promote accessibility and inclusivity, championing diversity across age, gender, gender orientation, sexual orientation, race, religion or belief, socio-economic status, and disability.

9. Promote understanding of inclusive participation practices, challenging under-representation and unconscious bias.

10. Establish processes to report findings strategically and via diverse communication channels.

11. Engage in regional or national youth participation projects as required.

12. Demonstrate understanding of inclusion, diversity, and equality in all aspects of work.

PERSON SPECIFICATION

Essential Skills, Abilities and Knowledge

(assessed at application and interview stage)

• Strong understanding of the needs of CYP with SEND, including autism, learning disabilities, speech, language and communication needs, and social, emotional and mental health needs, demonstrated through professional experience in a variety of settings.

• Knowledge of, or willingness to learn about, different communication needs, including non-verbal communication and alternative and augmentative communication (AAC), and the ability to make reasonable adjustments to enable meaningful participation.

• Ability to plan, design, and deliver fun, creative, and inclusive sessions for CYP with SEND that actively engage participants, build confidence and skills, and meet pre-identified objectives.

• Direct experience supporting CYP to engage in social action, youth forums, consultations, campaigns, or other participation initiatives.

• Confidence in applying a range of engagement techniques for both face-to-face and digital settings, including creative use of social media to reach CYP with SEND.

• Demonstrated empathy and understanding when working with CYP, parents, and carers.

• Ability to inspire and build positive relationships with CYP, recognising potential barriers and difficulties they may face in participation.

• Positive attitude towards diversity and inclusion, with experience of embedding equality of opportunity into daily practice.

• Knowledge of relevant legislation, guidance, and frameworks relating to CYP and participation (e.g., Children and Families Act 2014, Equality Act 2010, UNCRC, Children Act 1989, safeguarding procedures).

• Experience of producing engaging reports and communications for different audiences, including CYP, parents/carers, commissioners, and partner organisations.

• Flexible and able to manage priorities across a fast-moving workload, with the ability to work independently and collaboratively as part of a team.

• Ability to meet the travelling requirements of the role and availability to work evenings and occasionally weekends.

Desirable Skills, Abilities and Knowledge

(assessed at application and interview stage)

• Knowledge of the role of key services (education, health, and social care) in the lives of CYP with SEND.

• Experience in planning, coordinating, and delivering projects or events with/for CYP, on time and within budget.

• Experience of empowering young people to develop their own projects and articulate their views to decision-makers.

• Experience in planning and facilitating engaging training or group work with young people and/or professionals.

• Experience in service user evaluation programmes or youth consultation initiatives.

• Knowledge of relevant social media channels and creative methods for engaging CYP with SEND.

• Experience of innovative methods to promote participation and co-production with CYP, ensuring inclusivity and accessibility.

• Qualifications or experience relating to youth engagement, youth work, social work, teaching, volunteering, or similar professional settings.

• Professional qualification in Youth Work, or working towards one.

Reasonable Adjustments and Accessibility

Together As One is committed to promoting equality, diversity, and inclusion in all aspects of our work, including recruitment. We welcome applications from candidates with Special Educational Needs and Disabilities (SEND) and are happy to make reasonable adjustments throughout the application and interview process.

If you require any support or adjustments, such as accessible formats, additional time, alternative ways to complete assessments, or assistance at the interview, please contact Rob Deeks (details below). We will work with you to ensure the process is accessible and allows you to demonstrate your skills and experience fully.

We are now recruiting for a Programme Coordinator for our schools in Newcastle.

• The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday 8th February 2026
Interviews: Thursday 12th and Friday 13th February 2026
Start date: Ideally Monday 2nd March 2026

Location: Newcastle, with expected travel to schools in Newcastle and the Blyth area.
Contract and hours: Full time permanent contract. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

How to apply:

To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.​