Supporter experience manager jobs
THE VACANCY
We are looking for a detail-oriented and proactive Agreements Section Assistant to join the team at the ITF. This is an exciting opportunity to play a key role in supporting our affiliate's agreements function. We offer a modern, hybrid working pattern, allowing you to split your time between 3 days in the office and 2 days working from home, ensuring a healthy work-life balance while remaining connected to the team.
About the Role
The Agreements Unit Section Assistant will be responsible for processing of ITF Agreement applications, monitoring consultations, assembling and verifying evidence in support of beneficial ownership; representing the ITF to ship-owners, affiliates and inspectors in connection with agreement processes and related matters; responsible for identifying source of cash receipts relating to Welfare Fund, including unallocated cash receipts and membership fees and preparing special agreements and related documentation.
The Assistant will work with internal and external stakeholders to resolve ITF Agreements and other issues; secure the active interests of ITF’s aims and objectives and provide narrative reports for relevant decision-making bodies including constitutional and non-constitutional entities within ITF structures.
About the You
A professional, with Maritime background, or have previous experience working with the Agreements team and trade union experience are desirable. Competent in Microsoft Word and Excel at intermediate level; broad experience in general administration and data inputting as well as knowledge of and experience working on database such as Microsoft CRM. High level communication skills, both verbally and in writing are key requirements, plus a proven ability to develop positive relationships with organisations and individuals across diverse cultures. Due to the nature of the organisation and the role, speaking a second language would be an advantage.
Further details about the role and the person specification are found in the attached Job Description.
While we aim to keep this advert open for the specified duration, we reserve the right to close it early should a sufficient volume of suitable candidates be reached prior to the closing date.
Please note interviews will be held in our London office.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
- To promote respect for trade union and human rights worldwide
- To work for peace based on social justice and economic progress
- To help our affiliated unions defend the interests of their members
- To provide research and information services to our affiliates
- To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Symphony Collective
Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools.
What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong delivery and operational leadership.
The Role
We are seeking an experienced Head of Programmes to co-lead Symphony Collective alongside the Founder & CEO.
This is a senior, hands-on leadership role for an operational and delivery partner who will:
- Develop and implement our cross-pillar delivery strategy
- Embed strong operational systems across all programmes
- Oversee delivery staff, freelancers and contractors
- Ensure safeguarding, compliance and quality assurance standards are consistently met
- Translate vision into structured, scalable execution
While the CEO focuses on vision, partnerships, fundraising and storytelling, you will ensure that Symphony’s programmes run with clarity, discipline and operational excellence.
This role combines programme leadership with embedded operational oversight — it is as much about systems and structure as it is about delivery.
Key Responsibilities
Programme Strategy & Delivery
- Develop and implement Symphony’s cross-pillar programme strategy
- Oversee delivery across Arts, Academics and Advocacy
- Translate organisational vision into clear plans, timelines and execution
- Ensure quality assurance metrics and impact frameworks are embedded
Operations & Systems
- Design and implement operational systems and workflows across programmes
- Improve internal coordination, reporting and accountability
- Embed automation, tools and processes that support scale and efficiency
- Oversee safeguarding protocols and compliance processes
People Leadership
- Line manage programme leads, freelancers and volunteers
- Build an inclusive, high-performing delivery culture
- Support recruitment, onboarding and performance development
Governance & Risk
- Maintain operational integrity and risk awareness
- Ensure safeguarding standards are embedded across all delivery
- Support trustee reporting in relation to programme performance and compliance
Symphony Studios
- Oversee the day-to-day programme delivery within Symphony Studios
- Ensure the space functions effectively as a hub for education, creativity and community life
- Align studio operations with wider programme growth
Programme Areas
Arts — music school (choirs, live instrument tuition, production), podcasts, short films and live events
Academics — exam support (GCSE extra tuition), mentoring, soft skills and wider learning programmes
Advocacy — wellbeing and health campaigns, social justice convenings and community work (including our flagship event, TRIBE: Festival of Hope)
About You
You may come from the charity, social enterprise, education, arts or community sector and will bring:
- Senior programme or operational leadership experience
- Strong organisational and people management capability
- Experience building systems and structures in growing organisations
- A collaborative, values-driven leadership style
- Deep alignment with Symphony Collective’s mission and communities
Above all, we are looking for someone who wants to build something brave and meaningful, and who understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.
The client requests no contact from agencies or media sales.
A prestigious, world-renowned professional membership body and educational charity is seeking a Financial Accountant to join them. This is a pivotal role that balances technical reporting, tax compliance, and systems development within a complex group structure.
As the Financial Accountant, you will oversee the accurate recording of accounting entries and lead the production of subsidiary financial statements. You will act as the organisation’s technical expert on accounting standards and the primary lead for VAT and Corporation Tax.
Key Responsibilities:
Produce subsidiary accounts and support the Group Financial Reporting Manager with consolidated year-end statements.
Prepare and submit quarterly group VAT returns and manage relationships with external tax advisors and HMRC.
Act as the functional administrator for the finance system, driving improvements and providing staff training.
Administer investment portfolios, scholarship programmes, and fund accounting.
Lead and develop a Finance Administrator, specifically providing mentorship through their apprenticeship programme.
Manage the fixed asset register, intercompany reconciliations, and lead on cash flow monitoring.
Essential Requirements:
CCAB (ACA or ACCA).
- Experience working as a Financial Accountant in a charity or membership organisation.
Proven experience in reporting and consolidation for a group of entities.
Strong Excel and system skills.
Ability to present complex financial data simply to non-finance stakeholders and boards.
Salary is £55,000 + Benefits. Central London based with hybrid working.
Applications are being reviewed on a rolling basis with interviews being set up immediately. Please apply with your CV ASAP to ensure you are considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Wellbeing Navigator
Post no: 657
Salary: £23,492.04 FTE (actual salary £15,873.00 per annum)
Contract: Permanent
Hours: Part-Time, 25 hours per week. Monday to Friday (10:00 - 15:00)
Covering: Central Bedfordshire – Ampthill/Flitwick, Biggleswade, Dunstable and Leighton Buzzard.
Working base(s): HQ The Rufus Centre, Steppingley Road, Flitwick MK45 1AH (Wednesday – admin base) and 2 days per week onsite in: Dunstable and Leighton Buzzard
This role offers an exciting opportunity to join our Central Bedfordshire Mental Health Recovery and Prevention Service which covers Ampthill/Flitwick, Biggleswade, Dunstable and Leighton Buzzard.
Key Duties and Service Delivery
- As a Community Wellbeing Navigator you will be at the heart of the Recovery Service, delivering all aspects of the service, building positive relationships with those using the service and strong links into the wider community services within Central Bedfordshire.
- You will offer focussed 1-2-1 support where needed, to assist people to navigate through the range of other services within the community. You will offer guidance and information that reduces the chance that people will fall through gaps or continue to be isolated and disconnected from their communities, ensuring the right support and the right time that manages a range of needs.
- You will also deliver group wellbeing sessions and facilitate drop-in sessions that provide a safe environment for service users to talk openly and develop practical tools, techniques and coping strategies in order to manage their own wellbeing.
- In addition, you will assess individuals’ suitability for the service and signpost where necessary. There will also be opportunity to support events in the community to raise awareness of our services and build links with local organisations.
You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Wednesday 11th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Organisation type: Membership
Salary/rate: £17.54ph
Working arrangements: Hybrid, one day in office (Monday)
Location: London, Monument
Employment type: Temporary ASAP start 3-6 months
Working hours: 35hrs pw
We are seeking a reliable and organised Membership Administrator to provide high-quality administrative support to a professional membership team. The role will focus primarily on supporting assessment processes, including reviewing applications, preparing documentation for assessors and panels, recording assessment outcomes, and responding to candidate enquiries. In addition, you will provide support for general membership administration, such as processing applications, managing records, and assisting with subscriptions and renewals.
Key Responsibilities:
• Review and process candidate applications accurately and efficiently
• Support assessors and panels with documentation, scheduling, and communications
• Record assessment results and update membership records
• Respond to candidate and member enquiries professionally and promptly
• Assist with general membership administration and operational tasks as required
About You:
• Previous administrative experience, ideally within a professional body, membership organisation, or assessment environment
• Strong organisational skills with excellent attention to detail
• Confident using CRM systems and Microsoft Office (Excel and Outlook essential)
• Professional communicator with the ability to handle confidential information
• Able to work independently, as part of a team, and manage competing priorities
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About The Nautical Institute
The Nautical Institute is a global professional body for maritime professionals and a non-governmental organisation (NGO) with consultative status at the International Maritime Organization (IMO). We promote professionalism, best practice and safety throughout the maritime industry, representing the interests of our international membership.
The Role
We are seeking a proactive and technically skilled Technical Officer to provide hardware, software, analytics and AI-related support across the organisation. This is an exciting opportunity to play a key role in supporting Institute activities, events and special projects, both in the office and externally.
Key Responsibilities
- Provide technical support across a range of communications and analytics tools, including (but not limited to): GoToWebinar, Adobe Creative Suite, Canva (or equivalent), Slido, Mentimeter, Discord, SurveyMonkey, Excel (including pivot tables), Power BI, Copilot and other AI tools.
- Support media production and digital communications for Institute activities.
- Assist with data analysis and reporting to support Institute initiatives.
- Research and recommend new digital tools and technologies to enhance operational effectiveness.
- Provide hands-on support with hardware (cameras, microphones, video equipment, laptops, cables, streaming platforms such as OBS, etc.) in the office and at events.
- Collaborate with and support external partners during events and Institute activities.
- Assist in the management of special project websites.
- Prepare reports and maintain financial records as required.
- Attend industry events and meetings at the IMO to support senior staff when requested.
Essential Skills & Experience
- Strong competency in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint).
- Familiarity with digital communications, analytics and collaboration tools, with a willingness to learn and adopt new technologies.
- Ability to prioritise tasks effectively and meet deadlines.
- Capable of working independently with minimal supervision in a diverse environment.
- Strong written and verbal communication skills in technical English.
- Proactive, adaptable and a collaborative team player.
Desirable
- Maritime qualification and/or shipboard experience.
- Demonstrated interest in maritime activities.
- Ability to engage confidently with partners and members at English-language industry events.
- Degree in a related discipline.
- Experience or interest in gaming technologies (advantageous but not essential).
Additional Information
This role is based at our London office with an element of homeworking. Candidates must have the right to work in the UK. Please note that this job description is not exhaustive, and you may be required to undertake additional duties consistent with the role and the Institute’s objectives.
How to Apply
Interested candidates should submit:
• A current CV
• A cover letter demonstrating how your skills, experience and competencies align with
this role
Applications should be sent by 06 March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Officer role. This position offers an opportunity to support impactful digital campaigns, optimise online engagement, and contribute to a global organisation committed to positive social change. The successful candidate will play a key part in managing paid social, display advertising, and digital assets to help drive the organisation’s mission.
Key Responsibilities:
- Manage and optimise paid social and display advertising campaigns, including collaboration with media agencies on planning, budgeting, testing, and performance analysis.
- Develop innovative campaign ideas and test new platforms to enhance outreach and engagement.
- Coordinate with multidisciplinary teams to support campaign planning, asset production, and performance optimisation.
- Produce digital creatives and oversee the development of display assets and landing pages to ensure alignment with organisational goals.
- Manage digital content updates within website Content Management Systems, ensuring SEO best practices and conversion optimisation.
- Oversee the organisation’s e-commerce platforms and marketing activities such as paid social, paid search, and email campaigns.
- Track and process campaign invoices in accordance with internal financial procedures.
Person Specification:
- Proven experience managing paid social and display campaigns from inception to evaluation.
- Strong communication skills with the ability to coordinate across teams and external agencies effectively.
- Excellent organisation and time management capabilities, with a track record of managing multiple projects and deadlines.
- Experience working with website CMS, content updates, and optimisation strategies, including SEO awareness.
- Creative mindset with the ability to bring fresh ideas, test new approaches, and learn from results.
- Ability to work flexibly and adapt to changing priorities in a fast-paced environment.
What’s on Offer:
- Salary: £138.34 per day + £18.61 daily holiday
- Location: London, hybrid
- Contract: Initial 4 months
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Your new company
You'll be joining an organisation with a strong social purpose and a commitment to delivering high-quality services to the communities it supports. The finance function plays a crucial role in ensuring transparency, accountability, and robust financial stewardship. You'll be part of a collaborative team that values integrity, continuous improvement, and professional excellence.
Your New Role
As a Financial Accountant, you will support the delivery of accurate statutory reporting, tax compliance, and strong financial controls across the organisation. You will assist with financial statement preparation, contribute to month-end and year-end reporting, produce reconciliations, and work closely with both internal stakeholders and external advisors. This position offers a diverse workload within a technically engaging environment.
What You'll Need to Succeed
- Full CCAB or CIMA qualification (or equivalent). Essential.
- Strong financial accounting experience gained in practice, industry, or the public/not-for-profit sector.
- Solid understanding of UK accounting standards and statutory reporting requirements.
- Experience with core tax areas such as VAT, CIS or Corporation Tax and the ability to interpret legislative changes.
- Strong analytical skills with excellent attention to detail and the ability to manage multiple priorities.
- Confident communication skills, with the ability to explain technical concepts clearly.
- Strong IT skills, particularly in Microsoft Excel.
- Experience with reconciliations and supporting month-end activities.
Desirable:
- Experience preparing group or consolidated accounts.
- Prior exposure to operating in a public or not-for-profit environment such as housing, local or central government, or wider public services.
- Experience supporting external audit processes.
What You'll Get in Return
You'll join a supportive and purpose-driven organisation where your work genuinely contributes to meaningful outcomes across the community. Expect hybrid working, access to professional development, and the opportunity to broaden your expertise across both technical accounting and tax. You'll be encouraged to take ownership, collaborate closely with colleagues, and play a key role in delivering high quality financial reporting.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We will call you if you are shortlisted.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chef & Nutrition Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Chef & Nutrition Coach
Location: Bedford, This service does not have full step free access.
Salary: £26,000 (full time equivalent)
Shift Pattern: 22.5 hours per week, Monday to Sunday Shifts flexible around meal preparation 5 days per week including weekends. Hours may vary dependent on service and resident requirements.
About the Role
We have an exciting opportunity for a Chef & Nutrition Coach to join our brand new service opening in April 2026! As a Chef & Nutrition Coach in the service, you will improve their dietary habits, optimise health, personalised as well as creating meals for our diverse and marginalised residents as they seek recovery. You will need to understand ordering and budgeting as well as a strong understanding of food safety. A solid understanding of meal planning, dietary needs, and allergy control is essential, but your most important quality will be that you are a people person who is willing to engage with our residents as you tailor healthy and delicious meals to satisfy their needs and wants.
This service is an 11 bed, community based mental health crisis and step down service offering short stay, trauma informed support. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living.
Key Responsibilities Include:
- Planning, preparing and cooking food then serving this to residents.
- Plan and deliver purposeful workshops and activities for residents to participate in to develop life skills.
- Plan and prepare food for cooking on days when off duty.
- Ensure the kitchen is kept equipped with food supplies, equipment and tools.
- Maintain the kitchen and communal areas to ensure they are always kept clean and tidy.
- Ensure food and beverages are readily available for residents.
- Take ownership of self-development to stay aligned with industry and role specific requirements within the role.
- Budget Management: Work within the provided budget to ensure cost effectiveness.
About You
We are looking for someone who has a passion for cooking, food and nutrition, partnered with a desire to make a real difference to people's lives. We're looking for someone with a hands on approach to their work, able to take ownership and use your own initiative to solve challenges and support residents with understanding the importance of nutrition and diet in their daily lives. You will understand the marginalisation that people with multiple, complex needs face within society, and be driven to help our residents to overcome personal barriers.
What we are looking for:
- Someone who can plan and cook healthy, tasty and tailored food
- A good understanding of food costs and basic budgeting
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- A good understanding of Food Safety and Health and Safety Regulations
- Someone who can share and teach basic cooking skills to interested residents
- Experience of working with people of complex backgrounds, ideally those who have faced challenges with their mental health
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time Equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Head of FP&A | 6 - month FTC | £70,000 - £75,000 | London | Hybrid
For a charity in London, we're recruiting an interim Head of FP&A for a 6-month contract. Reporting to the Director of Finance, the Head of FP&A will manage a small team and will have leadership of the internal reporting processes, providing strategic advice to the SMT, and lead a continuous improvement programme. The Head of FP&A will design, implement, and stabilise finance processes across planning and forecasting, performance reporting, KPI management, capital and cash management, cost analysis, and process improvement.
Main Duties:
- Lead the annual budgeting and forecasting cycles
- Own the monthly performance management process and lead presentations of financial results with the Executive Board
- Define and report on performance and Finance team KPIs
- Lead the financial reporting requirements for external Grant and Donor Funders
- Oversee capital management and maintain robust rolling cash flow planning and reporting
- Manage the cost and income allocation processes and finance risk management processes
- Drive finance system engagements and automation initiatives
- Maintain the Chart of Accounts and all finance policies
- Provide ad-hoc support to the Finance Director on statutory accounting and compliance and implement and own the risk management and audit programme
- Lead, motivate, and manage a new Finance team and act as the SMT business partner, building finance capacity across the organisation
Person Specification:
- Proven FP&A leadership including managing and coaching a small team
- Experience of continuous improvement across FP&A processes
- Experience of designing, implementing, and stabilising finance processes
- Ideally experience from the Not for Profit or Charity / Grant Funded sector
- building financial models and tools with advanced Excel knowledge
- Experience of identifying improvement and optimisation opportunities
- Proactive, confident, and able to partner different stakeholder groups
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Senior FP&A Business Partner: £65,000 - £72,944 | Permanent | London | Hybrid | Full Time or 0.8 FTE
We're recruiting a Senior FP&A Business Partner (full-time or o.8 FTE) for a London University. Reporting to the Head of FP&A, the Senior FP&A Business Partner a data-driven, technical role providing expert financial analysis, complex financial modelling, and finance business partnering to the Leadership Team and is a key role in providing insightful analysis enable informed decision-making. Using the new Oracle EPM system, this role will also lead month-end, budgeting, forecasting and annual planning along with continuous improvement of finance systems and processes.
Main Duties:
- Support the Head of FP&A with financial analysis continuous improvement, financial modelling, and enhancements to reporting platforms
- Deputise and support the Head of FP&A with technical leadership of the Oracle EPM system, identifying improvements to the system to enhance output quality
- Own and train up-to-date documentation, reference information and finance processes across forecast and budget cycles
- Maintenance and improvement of the Tuition Fee Model, leading monthly forecasting providing income reporting
- Leading continuous improvements to Student Number Planning within Oracle EPM and contributing to its forecasting
- Financial planning and commercial insights to support business plan, highlighting risks to improve financial performance and sustainability
- Leading on the analysis of financial information to improve decision-making
- Set and manage expectations for month-end, budget cycles, forecast cycles and year-end
- Stakeholder Engagement - identify approaches to enhance stakeholder experience and continually challenge traditional ways of working.
- Supporting statutory data returns and the budgeting and forecasting cycles
Person Specification:
- CCAB qualified accountant (ACA, ACCA, CIMA) with extensive experience building and maintaining financial models
- Extensive experience with financial reporting tools and building and maintaining complex reporting outputs
- Expert in making sense of complex data for decision-making
- Experience of developing and implementing financial systems (i.e., Oracle)
- Ideally experience working within Higher Education and with multi-stream income modelling
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Concierge
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Concierge
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 13:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We are seeking a compassionate and dedicated Concierge to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.
Some Key Responsibilities Include:
- Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
- Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures.
- Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
- Working with the wider team to make sure any urgent issues are picked up and followed through
- Remain alert and monitor CCTV throughout the shift.
- Adapting to service needs to support risk assessments, safeguarding checks, and service standards
- Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
- Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
- Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
- Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service.
- Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks.
About You
We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:
- Understanding and/or experience to provide high quality, person centred support
- Ability to work independently and taking responsibility for the service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
I’m delighted to share a fantastic temporary opportunity for an Education Coordinator (Exams) with a leading professional membership organisation.
If you’re someone who thrives on detail and enjoys playing a key role behind the scenes of high-stakes professional assessments - this could be the role for you!
This is a hands-on, varied role within a busy and collaborative Education team, supporting the smooth delivery of professional clinical examinations, including OSCEs and Independent Prescribing assessments.
Role: Education Coordinator (Exams)
Organisation type: Professional Membership Body
Salary/rate: £17.97 per hour
Working arrangements: Hybrid – 3 days in office / 2 days remote
Location: London, Charing Cross
Employment type: Temporary – ASAP start for approx. 3 months
Working hours: 35 hours per week | Monday–Friday | 9am–5pm
Closing date: ASAP
About the Role
Working as part of a dedicated Education team, you’ll provide essential operational support across the full examination lifecycle. From scheduling and candidate communications to logbook management and exam-day delivery, you’ll help ensure everything runs smoothly and on time.
This is a brilliant opportunity to gain exposure to a range of assessment processes within a highly respected membership organisation — while making a tangible impact every single day.
Key Responsibilities
- Managing Clinical Placement Logbooks (digital and paper-based)
- Scheduling examinations and responding to candidate queries
- Supporting OSCE exam days (attendance required)
- Processing results accurately and to tight deadlines
- Maintaining and manipulating data using CRM systems
- Ensuring GDPR compliance and handling sensitive data appropriately
- Updating examination documentation and website content
- Liaising confidently with internal teams, examiners and candidates
What We’re Looking For
- Experience in assessment, examinations, or qualification delivery
- Strong data management, analysis and reporting skills
- Exceptional attention to detail and accurate data entry skills
- Confidence handling confidential and sensitive information
- Highly organised with the ability to manage competing deadlines
- Clear and professional written and verbal communication skills
- Advanced Microsoft Office skills, particularly Excel
If you’re immediately available and looking to step into a structured, process-driven environment where precision and organisation really matter, please apply today by submitting your CV today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This part time Welcome Desk Team Lead role is a key operational position within the Arboretum’s Visitor Experience team. Working 30 hours per week, you’ll take the lead on the day to day running of the welcome desk, ensuring visitors receive a smooth, professional and well managed experience from the moment they arrive. You’ll work closely with the Assistant Visitor Services Manager to support delivery across the site, balancing excellent customer service with strong operational oversight.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll coordinate welcome desk activity, oversee tills and reporting, support daily briefings, and act as a duty manager when required. The role also involves supporting rotas, contributing to seven-day operations across peak and quieter periods, and assisting with extended opening for events. With responsibility for guiding paid staff and volunteers, you’ll help ensure the team is confident, well-trained and able to deliver consistently high standards in a busy visitor environment.
This role would suit someone with solid experience in customer-facing operations, ideally within a visitor attraction, leisure or retail setting, who enjoys leading people and keeping things running efficiently behind the scenes. You’ll be confident handling cash, comfortable supporting volunteers, and able to adapt to changing demands across the site. In return, you’ll be part of a collaborative, purpose-led organisation where visitor experience, teamwork and professionalism genuinely matter
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 6th March 2026
Interview Dates: 12th & 13th March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a major UK cultural institution. With ever growing ambitions they continue to challenge boundaries and to expand their portfolio with new business ideas and activities.
At present they are looking to appoint an interim Senior Finance Business Partner to provide cover for a new permanent appointment and work with their hugely talented creative budget holders.
The Role:
Reporting to the Head of Financial Planning & Analysis, key duties include:
- Lead financial planning, forecasting, reporting and analysis across a substantial and high-profile portfolio.
- Act as a trusted adviser to Executive and senior operational leaders, providing insight, challenge and support on performance, risk and long-term sustainability.
- Develop deeper, evidence-based understanding of income drivers to inform decision-making.
- Line manage and develop one Finance Business Partners.
The role combines hands-on technical excellence with strategic advisory responsibility in a fast-moving, creative environment.
The Candidate:
We are seeking a qualified accountant (ACA/ACCA/CIMA) with:
- Proven experience in senior finance business partnering roles.
- Strong relationship-building and influencing skills.
- Experience delivering end-to-end financial management, from accounting cycle through to insight and advisory.
- The confidence to challenge constructively and improve processes.
- Excellent written and verbal communication skills, with the ability to translate financial data into clear business insight.
Experience in the arts, cultural or wider creative sectors is not essential. However an appreciation for the arts and a commitment to inclusive working practices are important.
This role has been assessed as inside of IR35, and offers flexible hybrid working arrangements.