Supporter manager jobs
Are you a programme manager who has experience of working on complex IT projects?
We’re looking for a Programme Manager to apply project management methodologies to our Dogs Trust Ireland transformation programme, which will involve migrating a legacy customer relationship management (CRM) system to Salesforce.
What does this role do?
As Programme Manager (Dogs Trust Ireland CRM Transformation), you will:
- apply standardised project management lifecycles, methodologies and governance to all activity in the Dogs Trust Ireland transformation programme, ensuring all work is aligned with wider programme objectives,
- work with key stakeholders to define and document the project scope, objectives and outcomes, and then deliver organisational change and embed new ways of working,
- work closely with the CRM implementation partner, Product Owner and Dogs Trust UK technical teams to shape the solution, coordinate and manage delivery, ensuring agreed objectives and timelines are met,
- manage and track dependencies throughout, and work with the Portfolio team to provide delivery assurance.
While this role will be based at our London office with hybrid working, the post holder will be expected to travel regularly to Dogs Trust Ireland offices in Dublin. This role is a fixed term contract until December 2027.
Interviews for this role are provisionally scheduled for 28th and 29th May 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience of delivering complex IT transformation programmes, ideally with experience of CRM systems or Salesforce specifically. This will be underpinned by strong programme governance and delivery management expertise. You’ll be an excellent communicator with strong stakeholder management skills, who works proactively and autonomously, and is able to influence stakeholders at all levels. A commitment and passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Media Trust
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support.
About the role
Are you an experienced and knowledgeable programme manager with a passion for supporting charities and under-represented communities to advocate for change?
Media Trust is looking for an experienced programme manager to lead on the delivery of two new communications capacity-building programmes - one focusing on charities tackling health inequalities and another focusing on people affected by the No Recourse to Public Fund (NRPF) immigration rule. Both programmes are aimed at enabling participants to safely and effectively engage with the media and advocate for change. You will be working directly with charities, communities and individual participants on both these programmes. You will also work with external trainers and media industry volunteers to deliver the training and related support.
Each programme will involve recruiting a cohort of storytellers, working with a series of external trainers to deliver workshops around understanding and engaging with the media and facilitating peer support workshops. You may also be required to lead small roundtables or convene meetings with sector partners as required.
Media Trust will be partnering with charities working on health inequalities and supporting migrants to deliver this work, including recruiting storytellers from across our networks and partner organisations as programme participants.
You will be responsible for designing and agreeing the delivery calendar with our funders and other key partners.You will also manage the recruitment for, and delivery of, these programmes. The outline training content has already been agreed - this role will involve working with trainers to ensure content is relevant to the needs of the cohorts and the objectives of each programme. You will also design and facilitate a series of monthly peer support sessions to support participants’ learning on the programmes. You will also manage impact evaluation for the programmes including designing and collecting responses to pre- and post-programme surveys from participants and sharing insights and learning from the programmes to help Media Trust design new work in these areas.
You will also support with other programmes and activity across Media Trust’s Charity Services team as required.
Please note this role is remote-based with regular events and meetings in London.
Key responsibilities
Programme Management and Evaluation
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Programme Management: Oversee the launch and delivery of the programmes ensuring all activity runs to schedule and on budget
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Training Coordination: Plan, recruit and deliver training for programme participants and liaise with trainers, ensuring content is well-suited to the needs of the cohorts and the programmes’ objectives
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Participant Engagement and support: Recruit and engage programme participants, encourage participation and retention, support any accessibility needs and ensure the training aligns with participants’ needs and expectations
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Peer support: Deliver and facilitate monthly peer supports across each programme. Run safe and well-structured peer support spaces, which serve to building communities of mutual support and solidify learning from the training
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Safeguarding: Lead on safeguarding across the programmes, ensuring Media Trust’s safeguarding policies are adhered to and the wellbeing and safety of participants is protected
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Monitoring, Evaluation, and Reporting: Manage the collection and analysis of programme data and insights, ensuring impact is evidenced with high-quality data and compelling case studies
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Budget Management: Manage the programmes’ budgets, providing accurate and up-to-date financial reporting
Partnerships:
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Cultivate Relationships: Build and maintain meaningful relationships with partner organisations, charities, media industry volunteers and wider sector partners
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Insights for New Programmes: Share latest trends and programme-related insights to help Media Trust secure new funders/partners for additional communications capacity-building programmes for charities
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.In return we offer:
Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
Please include a CV and covering letter (max 2 pages) headed “Programme Manager”, describing how your skills and experience match our requirements.
Application deadline: 9AM on Monday 18 May 2026
First-round interviews will be held online 26 and 27 May
Second-round interviews will be in-person on 2 June
Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do?
As a Public Fundraising Assistant, you will:
- respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
- liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
- support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
- assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews are provisionally scheduled for 22nd May 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
At Diabetes UK, everything we do is about improving the lives of people affected by diabetes. But we know that to do our best work externally, we need to pay just as much attention to how we support, develop and engage our people internally.
That’s where this role comes in. We’re looking for a Senior Learning & Development (L&D) Advisor to join our Learning and Engagement team on a maternity cover. This is a fantastic opportunity for an experienced L&D professional who loves designing great learning experiences, partnering with managers, and helping organisations live their values through meaningful development.
This is a hands-on, influential role sitting in our Learning and Engagement team within the People and Organisational Development Directorate. You’ll work with colleagues across the charity to shape learning at both an individual and organisational level.
You’ll design and deliver engaging learning experiences (online and in person), support managers and leaders through coaching and action learning, and project manage organisation-wide learning and culture initiatives. You’ll also play a key role in embedding our Values and Behaviours framework, ensuring it’s actively used, not just talked about.
A big part of the role is working collaboratively with HR colleagues, internal stakeholders, coaches and facilitators, to identify needs, design the right solutions, and make sure learning activity has real impact.
You’ll be an experienced L&D professional who enjoys both strategic thinking and practical delivery who can confidently design and deliver engaging, inclusive learning across leadership, management and personal development. You’re comfortable facilitating groups, influencing stakeholders, and juggling multiple projects without losing sight of people’s individual needs. You’ll also recognise yourself in our values: putting people first, keeping things simple, making change happen and being driven to know more.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and efficient Partnerships Coordinator to join our dynamic team. The main purpose of this role is to support the delivery of high-quality partner engagement and stewardship, ensuring positive and responsive partner experiences. You will be involved in the development of compelling partner communications, and proactively identifying new funding opportunities. Additionally, there will be opportunity to support the implementation of organisational system and process improvements. Essential attributes for this role include a willingness to learn, enthusiasm, drive and a proactive mindset.
If you are passionate about making a difference in the global health or non-profit sector, keen to work with a collaborative & dedicated team, thrive on building and maintaining strong relationships with corporate partners, and eager to get involved in improving internal systems and processes, we would love to hear from you.
Experience & Skills:
Essential:
- Proven experience in corporate partnerships / fundraising, or transferable skills.
- Excellent written and verbal communication skills
- Ability to confidently and competently interact with a wide range of stakeholders.
- Excellent attention to detail, planning, and organisational skills.
- Ability to work independently as well as collaboratively in a small team
- A genuine interest in the global health or non-profit sector
- Enthusiasm and willingness to learn
- Flexibility and ability to prioritise workload
Desirable:
- Familiarity with Salesforce or other CRM system
- Experience in streamlining operational systems and processes
Why join us?
- Be part of a global organisation driving real-world impact
- Support a mission focused on equity, systems change and better health outcomes
- Join a supportive and collaborative team environment
Other essential:
- Must have right to work in UK
- Must be able to travel to London to attend quarterly team meetings
First stage interviews will be conducted on 2 & 3 June.
Our vision is a world in which both the prevention and care of people living with obesity are embedded in global values and systems.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Location: York or Burgess Hill / Hybrid
Salary: £42,000 - £45,000 per annum DOE
Hours: 35hrs per week
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE:
The Philanthropy Manager will lead the development and delivery of Brainkind’s capital fundraising initiatives, cultivate and steward high-net-worth individuals, and grow strategic corporate partnerships.
The role will play a critical part in securing transformational gifts, building long-term philanthropic relationships, and developing sustainable income streams to support capital developments and service expansion.
This is a fantastic opportunity to work on some exciting projects and really make a difference to people we support.
MAIN TASKS AND RESPONSIBILITIES:
Key Responsibilities
1. Capital Fundraising Leadership
- Develop and deliver capital fundraising strategies to support major infrastructure and service development projects.
- Create compelling cases for support aligned to organisational strategy and impact.
- Identify and secure major gifts (£25k+) to support capital appeals.
- Work closely with senior leadership and Trustees to activate networks and fundraising influence.
- Monitor and report on capital fundraising performance against agreed targets.
2. High-Net-Worth Individual (HNW) Engagement
- Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
- Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
- Develop bespoke engagement and stewardship plans for each donor.
- Lead face-to-face solicitations and gift negotiations.
- Deliver exceptional stewardship to maximise lifetime value and long-term engagement.
3. Corporate Fundraising & Partnerships
- Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
- Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.
- Develop sponsorship opportunities linked to capital projects, events, and services.
- Manage key account relationships and ensure high-quality reporting and impact demonstration.
- Explore cause-related marketing and CSR partnership opportunities.
4. Strategy & Collaboration
- Contribute to the overall fundraising strategy and annual income planning.
- Collaborate with communications and service teams to develop impactful donor materials.
- Ensure accurate record-keeping and pipeline management using CRM systems.
- Maintain compliance with fundraising regulation and best practice
- To undertake any other duties as may from time to time be specified by Brainkind that is within the level and responsibility appropriate to the grade of post.
ABOUT YOU:
- Strong understanding of major gift fundraising techniques and donor cultivation cycles.
- Financial literacy and ability to develop and manage budgets and forecasts.
- Competence in CRM systems and pipeline management.
- Significant experience in major donor fundraising and/or capital appeals.
- Experience managing high-value donor relationships and corporate partnerships.
- Experience developing fundraising strategies and delivering against income targets.
- Be able to research, identify and build on opportunities for fundraising initiatives.
- An understanding and commitment to Equality, Diversity & Inclusion and an alignment to Brainkinds values
REWARDS:
You can look forward to excellent benefits including:
- A competitive salary of £42,000 - £45,000 per annum DOE
- 38 days annual leave (inclusive of bank holidays) (pro rata)
- Buy and sell up to 5 days annual leave.
- Health Cash Plan
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Group life assurance.
- Eye voucher scheme
- Free parking
- Company Pension
- Long Service and Staff Awards
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
To join our friendly team, click the Apply Now button.
**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
The client requests no contact from agencies or media sales.
The role
This is an exciting opportunity to lead the Sussex Community Housing Hub team in providing technical advice and support to communities engaged in rural and community led housing projects.
Community-led housing involves local people playing a leading and lasting role in solving housing problems, creating genuinely affordable homes and strong communities.
You will be working in conjunction with other members of the Hub to help deliver quality affordable housing schemes that these communities are truly proud of.
The role
This is a senior, externally facing post reporting to the Chief Executive. You'll manage a caseload of community-led housing projects, lead a small team of advisors, and work in partnership with communities, parish councils, housing associations, local authorities, landowners, and developers across East and West Sussex.
You'll also play a part in shaping Druv Homes, AirS's emerging housing association.
What you'll be doing
- Guiding community groups through all stages of the housing development process — from vision and site identification through to planning, funding, and scheme delivery
- Advising on site selection, RP partnerships, planning applications, S106 agreements, and funding strategies (both capital and revenue)
- Building and managing relationships with a wide range of partners — communities, RPs, local authorities, planners, developers, and agents
- Supporting communities to access funding and drafting bids where needed
- Overseeing professional advisers (architects, engineers, etc.) commissioned by community groups
- Leading project team meetings, maintaining project plans, and problem-solving
- Contributing to lobbying and sector advocacy alongside national partners
- Keeping pace with policy and legislative changes in affordable housing and community-led development
What we're looking for
Essential:
- At least 5 years' experience in affordable housing development
- A relevant degree (surveying, building, business management or equivalent experience)
- Proven track record in project management and scheme delivery
- Experience working with local authorities, RPs, and community organisations
- Team management experience
- Strong analytical, communication, and negotiation skills
Desirable:
- Experience of rural affordable housing and community-led models e.g. Community Land Trusts (CLTs)
- Knowledge of rural housing policy
- Background in the not-for-profit sector
- Experience reporting to boards or executive teams
Practical
The role is based in Lewes with hybrid working. Regular but infrequent travel across East and West Sussex is required — a driving licence or equivalent transport access is essential.
For more information about the role and the organisation download the Job Description, Person Specification and AirS Prospectus.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
As Fundraising Lead- North & North Wales, you will lead Philanthropy and Corporate fundraising across your region, developing relationships with high‑net‑worth individuals, senior business leaders and corporate partners.
You will manage Centre Fundraising Managers, and support them on planning and prioritisation, work with Fundraising Boards as appropriate, and share best practice across Maggie’s. You will also help develop new fundraising opportunities.
This role requires a confident and collaborative leader who can coach teams, manage multiple stakeholders, work independently across a large region, representing Maggie’s with clarity and credibility.
There are four fundraising leads covering Scotland, North and North Wales, Midlands and South Wales and South. This role will work closely with the following centres: Newcastle, Middlesbrough, Yorkshire, Manchester, Oldham, The Wirral, North Wales, (Liverpool – not yet open).
Please note that first stage interviews will be held on Tuesday 9th June through Microsoft Teams. Second stage interviews will be held in person. Date and location TBC.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Role purpose
The Donation Processor plays a key role in ensuring the accurate recording, reconciliation, and processing of all income received by Southampton Hospitals Charity. This position supports the integrity of financial data, provides timely information to fundraising and finance teams, and ensures compliance with internal controls, charity regulations, and GDPR requirements.
Donation Processing & Banking
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Process and record donations via standing orders, BACS, and other channels, ensuring all supporting documentation is filed appropriately and in compliance with internal financial procedures and details are entered into Beacon CRM.
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Download, reconcile and process reports from online donation platforms and input details into Beacon CRM.
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Support with the secure storage, logging, and transfer of cash and cheques to the hospital’s cashier’s office in accordance with cash-handling procedures.
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Follow up bank reconciliation of cash and cheques and update Beacon and Xero accordingly.
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Liaise with fundraising team to identify and allocate income, resolving queries quickly and professionally.
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Update bank statement spreadsheet daily and share it with the wider fundraising team.
Database & Records Management
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Input and code donations into Beacon CRM, ensuring accurate allocation.
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Maintain electronic records to comply with financial, statutory, and GDPR regulations.
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Ensure timely transfer of income data from Beacon into Xero, supporting reconciliation and month-end procedures.
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Support the preparation of Gift Aid declarations and claims in line with HMRC regulations, maximizing eligible income.
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Work with Finance Manager to ensure that the necessary accounting and reconciliation processes are in place
Person specification
Knowledge and experience
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Experience working with CRM databases (we use Beacon)
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Some experience working with financial systems (we use Xero)
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Proven experience handling and processing large volumes of data accurately.
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Excellent attention to detail, organization, and ability to prioritise workload
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Strong reconciliation and problem-solving skills.
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Accurate handling of cash and cheques.
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Good IT skills including Microsoft Word, Excel, and Outlook.
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Clear and confident communicator with strong interpersonal skills.
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Ability to work to strict deadlines within a monthly finance cycle.
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Good understanding of GDPR and data protection requirements.
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Skills, abilities, and behaviours
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Ensure all work complies with charity regulations, financial policies, and legal requirements.
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Participate in training and continuous improvement initiatives.
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Contribute to a positive, collaborative team culture and provide support to colleagues as needed.
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Desirable: part-qualified or qualified in accounting (e.g., AAT, ACCA) and familiarity with Xero or similar accounting platforms.
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Experience working with Gift Aid and knowledge of HMRC rules.
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Experience working within a charity, NHS, or not-for-profit organization.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Post summary
This is an exciting senior position for an exceptional digital communications manager who wants to work for a high-impact campaigning NGO. In this role, you’ll have the opportunity to lead and grow the digital channels of one of the UK’s leading rights NGOs. We’re looking for someone with a vision to help take our digital reach to the next level, whilst respecting supporters’ privacy.
Big Brother Watch is a leading voice in the UK protecting privacy and free speech, and has a strong track record of successful campaigns that defend civil liberties in the UK. In this role, you’ll work closely with the Director and Head of Advocacy to build campaigns that respond to pressing threats to our freedoms. You’ll devise strategies to run successful digital campaigns including mass mobilisation; you’ll curate the supporter journey for our network of 100,000 email subscribers; you’ll manage and produce highly engaging content including long and short form videos and graphics for our social media channels; and you’ll lead our digital fundraising.
About you
The right candidate will have strong experience in a similar role and a proven track record in social media management, content/video production and digital fundraising.
You’ll have experience working across a range of digital channels, including social media and video, website CMS, and email marketing platforms such as MailChimp. We are looking for someone who will diligently uphold our brand identity and voice; who is self-motivated, resourceful, and a proactive team player. You will be flexible, able to work under pressure and thrive managing a busy and sometimes competing workload.
If this sounds like you, and you’re passionate and committed to Big Brother Watch’s mission (this is essential), we’d like to hear from you.
This is a broad role and you may not have experience in every area listed, but if you are a creative, digital-first communicator who is eager to grow and make an impact contact us.
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of seven full-time staff and five volunteers.
Person specification
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Passion for Big Brother Watch’s mission
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Experience of managing website CMS, basic HTML
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Experience in developing and managing newsletter strategy to drive engagement and support campaign goals
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Strong understanding of social media, particularly X, Instagram, YouTube, and TikTok, including best practice and trends
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Strong working knowledge of Adobe Creative Suite, particularly Premiere Pro, Photoshop, InDesign, and After Effects
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Hands-on experience shooting video content for campaigns or social media
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Experience of producing impactful copy for campaigns, including on sensitive and nuanced issues
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Demonstrable experience using digital skills for campaigns and/or fundraising
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Good understanding of the political climate
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Ability to translate technical information into easy to understand persuasive content and create engaging messaging for a variety of audiences across multiple digital channels
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Ability to monitor trends and identify creative opportunities that support campaign objectives
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Ability to monitor, analyse and report on performance data
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Strong organisational skills with ability to manage multiple projects and deadlines
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Friendly, positive and adaptable team player
Desirable:
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5+ years experience in digital campaigns, marketing or communications
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Educated to degree level in a relevant field.
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Interest in free and open source software
Job description
Key responsibilities
General
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Devise and ensure delivery of Big Brother Watch’s digital strategy & communications calendar, encompassing social media, website, and email, working closely with the Head of Advocacy
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Line manage and support staff within the digital communications team, including performance management and professional development
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Develop packages of digital and physical campaign resources to a high standard
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Monitor trends, sector standards and contribute ideas on new digital initiatives
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Designing templates for our briefings and bespoke report templates
Website
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Drive recruitment of supporters and grow fundraising
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Help maintain and develop the Big Brother Watch website structure, content and SEO
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Create, upload and edit content (including images and video), work with HTML
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Work with colleagues to ensure all content is kept up-to-date.
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Manage the newsletter schedule and mailouts, and other supporter journey engagement
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Ensure best practice in email content, testing, delivery and response rates
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Ensure the highest standard of data protection regarding our databases
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Drive recruitment of subscribers
Social media
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Manage and publish content on Big Brother Watch’s social media platforms and demonstrate growth in outreach
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Lead the development and ideation of new social media content
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Create and edit videos and graphics
Media
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Reposting spokepersons’ appearances in broadcast, online and print media via our digital channels
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General media monitoring of relevant news & press opportunities
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Contributing to press strategies
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Potential requirement to be on 24 hour call for media enquiries – this is on a rota system.
The client requests no contact from agencies or media sales.
Impact, Evaluation & Compliance Manager
Contract Type: Permanent (subject to a 6-month probationary period)
Hours: 37.5 hours per week (Monday to Friday)
Location: Mind in Salford, The Angel Centre M3 and hybrid working
Salary: £29,355 – £33,495 (dependent on experience)
Reporting to: Chief Executive
About Us
At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.
Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.
About You and the Role
We’re looking for an Impact, Evaluation & Compliance Manager who’s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community.
In this role, you’ll be at the heart of our organisation’s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you’ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making.
We’re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you’re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference.
Key Responsibilities
- Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects.
- Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met.
- Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning.
- Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans.
- Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities.
- Serve as the organisation’s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs).
- Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking.
- Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions.
- Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance.
- Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support.
- Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required.
- Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information.
- Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance.
If you’re passionate about using data and good governance to make services better, and you’d like your work to have a visible, meaningful impact in Salford, we’d really love to hear from you.
Application deadline: 5pm on Wednesday 27th May 2026.
Interviews will take place in person on Thursday 11th and 12th June 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
No agencies please.
About Parenting for Lifelong Health:
Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries.
PLH Values
- Courage We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
- Evidence We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
- Playfulness Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
- Respect Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.
PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.
PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.
Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.
About the role:
The Finance Manager is responsible for PLH’s financial systems, controls, and compliance. The role is responsible for ensuring smooth financial operations, accurate and timely reporting, and full compliance with UK Charity Commission requirements and donor regulations.
The position acts as:
- the primary point of contact between PLH and its outsourced accounting firm;
- the operational counterpart to a strategic Senior Director of Finance; and
- the primary source of financial support for programme teams.
Responsibilities:
Financial Operations
- Act as the primary organisational contact for the outsourced accounting firm, setting expectations, reviewing performance, and ensuring service quality.
- Oversee the monthly financial close process, reviewing outputs from the outsourced accounting firm and producing management reports and key financial insights, including:
○ Cash flow and liquidity position
○ Income recognition
○ Restricted vs unrestricted funds
○ Project-level budget variance and cost recovery
- Maintain and update PLH’s Financial Model to reflect actuals, updated revenue and expense projections, and key variances against the approved annual budget, highlighting any significant issues or risks to the Senior Director of Finance.
- Regularly update forecasts based on actual performance and current assumptions within PLH’s Financial Model.
- Manage PLH’s project budgets and work closely with project managers, enforcing consistent standards of budget management, forecasting, and financial reporting.
- Oversee the monthly payroll process, ensuring accuracy, compliance with local regulations, and timely coordination with external providers.
- Manage internal accounts payable and receivable processes, ensuring appropriate controls, approvals, and segregation of duties.
- Manage and maintain PLH’s expense management and banking systems.
- Oversee PLH’s donation processing systems, with a strong focus on fraud prevention, anti-money laundering, and donor due diligence.
Financial Compliance
- Review accounting records and supporting documentation prepared by the outsourced accounting firm.
- Ensure compliance across all donor-funded projects, in line with donor regulations and PLH’s internal financial policies.
- Enforce and evaluate strong financial policies and internal controls, regularly reviewing and aligning these systems with UK Charity Commission guidance and reporting requirements.
- Lead audit preparation, coordinate internal inputs, and act as primary day-to-day contact for external auditors.
- Organise the completion and submission of PLH’s annual return and HMRC corporate tax return.
- Monitor exchange rate fluctuations and advise the Executive and Operations teams on mitigation measures (including approved salary adjustments) to buffer sharp decreases in currency value, in line with organisational policy.
Essential criteria:
- Fully or part-qualified professional accountant (ACCA, CIMA, ACA, CPA, or equivalent), or demonstrably equivalent professional experience.
- Minimum of five years’ experience in a finance role, including at least two years in a finance management or senior finance position.
- Demonstrable experience overseeing monthly close processes and producing high-quality management accounts and financial reports.
- Strong experience monitoring budgets, maintaining rolling forecasts, and updating financial models based on actuals and revised assumptions.
- Experience preparing for, coordinating, and supporting audits, including liaison with external auditors.
- Advanced Excel or Google Sheets skills, including complex formulas, linked models, and scenario-based inputs and assumptions.
- Strong experience working with cloud-based accounting systems and the ability to rapidly become fully proficient in PLH’s finance systems.
- Strong understanding of internal financial controls, segregation of duties, and financial policy compliance in a regulated environment.
- Ability to work with outsourced accounting or payroll providers, ensuring accuracy, quality control, and timeliness.
- High attention to detail, analytical rigour, and ability to interpret financial data to support evidence-informed decision-making.
- Ability to communicate financial information clearly to non-finance colleagues and support budget-holder capacity-building.
Preferred criteria:
- Bachelor’s degree in accounting, finance, economics, business administration, or a closely related quantitative discipline.
- Experience working within a UK-registered charity and familiarity with Charity Commission guidance and reporting requirements.
- Experience implementing or maintaining financial policies and procedures aligned with UK charity governance standards.
- Experience managing multi-currency transactions and foreign exchange exposure, ideally using Xero or comparable systems.
- International donor compliance experience, particularly with institutional or multilateral funders (e.g. UNICEF, UN agencies, WHO, major foundations).
- Demonstrated success working in early-stage or scaling organisations, with the ability to operate both independently and collaboratively.
- Experience working with globally distributed teams and multiple country contexts.
- Confidence delivering financial guidance or training to project managers and non-finance staff.
- High level of proficiency in written and spoken English.
Harris Hill are delighted to be working with a fantastic charity to recruit for The Individual Giving & Supporter Care Assistant role in order to play a key part in ensuring supporters receive excellent service while helping to process and manage donations accurately. This is a varied role combining direct communication with donors, finance support and database management.
Key responsibilities:
- Process donations received via post, telephone, online platforms, and standing orders, liaising with the Finance team where needed
- Manage daily income processing, ensuring all donations are correctly recorded or forwarded
- Oversee Gift Aid processing, including checking, scanning, and secure storage
- Respond to supporter enquiries via phone, email, and post in a professional and timely manner
- Maintain and update donor records, including changes to personal details and communication preferences
- Manage filing systems and maintain accurate records of correspondence
- Record Legacy and In Memoriam income and maintain related communications
- Support fundraising campaigns by assisting with data checks, proofing materials, and coordinating with external partners
About you:
- Experience working in an office or administrative environment
- Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint
- Excellent written and verbal communication skills with a confident telephone manner
- High attention to detail and ability to work accurately under pressure
- Strong organisational and time management skills, with the ability to manage multiple tasks
- Experience using databases or similar systems
- Professional, discreet, and able to handle sensitive information with tact
- A collaborative and positive approach, with a willingness to support team objectives
Salary & Benefits
- Salary: £32,929
- Contract type: Permanent, full-time
- Location: London, hybrid working, 2 days in the office
- Deadline: Monday 11th May at 8am
- Interview: Monday 18th May
Benefits include
- 30 days’ holiday, plus bank holidays.
- Employer Pension Scheme, with matched employer contributions up to 8%. (after 3 months)
- Flexible and hybrid working (minimum two days per week in the office).
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
There when it matters
Sue Ryder is looking for a Digital Fundraising Manager to lead the planning and delivery of innovative digital fundraising activities that grow our supporter base and maximise income.
In this new role, you will develop and optimise multichannel fundraising campaigns across digital platforms while embedding a culture of test, learn and continuous optimisation. Working extensively with colleagues in both our fundraising and digital teams, you will ensure digital channels effectively engage supporters and drive donations.
You will also play a key role in developing a data-led approach to supporter engagement, helping shape how audiences are identified, nurtured and converted into long-term supporters as you collaborate with our data and marketing teams.
Reporting to the Head of Digital, this is an exciting opportunity for an experienced digital fundraising professional to make a measurable impact across campaigns that reach and inspire supporters.
About you:
- Strong communication, relationship, negotiating and influencing skills.
- Experience working with CMS (Wagtail preferable) and a good understanding of donations platforms (iRaiser and Access preferable).
- Knowledge of budgets and experience in reporting financial/KPI performance against targets
- Proven research and analytical skills, with the ability to manipulate data and present data in both statistical and written formats.
- Experience of managing and working with agencies setting up and monitoring SLA’s and experience in staff management duties.
- Ability to assess skill needs and train colleagues in digital fundraising best practice
Essential Criteria
- Project and stakeholder management. Experience in managing parallel workstreams, multiple priorities, and complex stakeholder relationships
- Demonstrable experience of developing digital fundraising strategies and implementation plans to meet targets and KPIs in a role with substantial responsibility for driving supporter growth using a variety of digital channels.
- A proven track record of planning and delivering multichannel digital fundraising campaigns within the charity or not-for-profit sector, including but not limited, to activity across paid social media (Meta, TikTok), email, PPC, display and emerging channels. Experience using GA4 and Google Tag Manager, as well as other native platform analytical tools for tracking, reporting and assisting optimisation.
- Proven knowledge and use of digital marketing tools, including email marketing and automation platforms (DotDigital would be advantageous).
- Demonstratable experience of developing paid social media campaign tracking and an understanding of the changing landscape in social media i.e. current Meta restrictions
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Closing date: 12th May
Interviews: TBC
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thriveThere when it matters
Fundraising Manager
Location: York or Burgess Hill / Hybrid
Salary: £42,000 - £45,000 per annum DOE
Hours: 35hrs per week
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE:
We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines.
This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind’s organisational priorities, financial sustainability goals, and growth ambitions.
The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving.
MAIN TASKS AND RESPONSIBILITIES:
Strategic Leadership
- Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth.
- Set and manage annual income targets exceeding £500k to £1m.
- Identify new income streams aligned to Brainkind’s service model and expansion priorities.
- Work closely with senior leadership to align fundraising with operational and strategic objectives.
Income Generation (All Disciplines)
Lead and oversee income generation across:
- Trusts & Foundations – Develop compelling proposals for health, social care and rehabilitation funding.
- Corporate Partnerships – Secure and manage mutually beneficial local partnerships.
- Community & Events Fundraising – Grow supporter-led activity nationally.
- Individual Giving & Digital Campaigns – Strengthen acquisition, retention and legacy programmes.
- Statutory & Health Sector Funding (where applicable outside commissioned services).
Team Management
- Line manage, coach and develop a small fundraising team.
- Foster a high-performance, collaborative culture.
- Set KPIs and ensure strong pipeline management and reporting.
Relationship & Stakeholder Management
- Act as an ambassador for Brainkind externally.
- Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies.
- Work closely with marketing/communications to strengthen brand-led fundraising campaigns.
Governance & Compliance
- Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR).
- Monitor ROI and cost-effectiveness across fundraising activities.
ABOUT YOU:
- Knowledge of a broad range of fundraising and charity sector activities.
- Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator
- Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale).
- Experience in managing successful campaigns, both digitally and within the community.
- Strategic thinker with the ability to analyse data and manager performance pipelines.
- Be able to research, identify and build on opportunities for fundraising initiatives.
- Creative and innovative.
REWARDS:
You can look forward to excellent benefits including:
- A competitive salary of £42,000 - £45,000 per annum DOE
- 38 days annual leave (inclusive of bank holidays) (pro rata)
- Buy and sell up to 5 days annual leave.
- Health Cash Plan
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Group life assurance.
- Eye voucher scheme
- Free parking
- Company Pension
- Long Service and Staff Awards
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
The client requests no contact from agencies or media sales.
