Supporter service manager jobs
Reporting to: CEO
Salary: Circa £35,000
Role Overview
This exciting opportunity places you at the centre of the charity’s day‑to‑day operations, helping to bring clarity, structure, and consistency . You’ll help create a smooth, professional environment where teams can do their best work. The role’s core purpose is to enable confident, efficient organisational operations by providing high‑quality executive support to the CEO and Senior Leadership Team, overseeing daily team and office functions, and ensuring strong information flow across the charity. This position reports directly to the CEO
Responsibilities include:
Executive & Leadership Support
• Provide proactive support to enable clear decision-making.
• Manage complex diaries and schedules with awareness of priorities
• Coordinate meetings, prepare materials, capture minutes, track actions and anticipate requirements
• Act as a trusted coordinator for the Senior Leadership Team and Board.
People, Office & Organisational Operations
• Lead people processes to support a positive, consistent culture.
• Oversee onboarding to ensure new starters feel welcomed and prepared.
• Maintain a professional, welcoming office environment.
• Define and continuously improve core operational processes.
Information Flow & Systems Ownership
• Manage the organisation’s Customer Relationship Management system (Donorfy), ensuring accurate and consistent use.
• Track actions and key information to support timely collaboration.
• Produce reports and summaries to support planning and decisions.
• Take a lead role in sharing general organisational information on a regular basis toto maintain alignment.
Qualifications required
- Strong background in executive support, office management, or operations.
- Excellent diary and meeting management in fast‑paced, hybrid environments.
- Demonstrated efficiency — able to juggle multiple moving parts and deadlines
- Willingness to take ownership and be responsible for set tasks, activities
- End‑to‑end meeting coordination, including papers, minutes, and action tracking.
- Confident in engaging and supporting teams.
- Managing office processes, including onboarding.
- Skilled in Customer Relationship Management or similar systems, ensuring accurate organisational data.
- Able to produce clear, concise reports that support decision‑making.
- High proficiency with core office software and digital tools.
- Able to think ahead, spot issues and anticipate what’s needed.
- Experience working in busy, small, personable organisations with multiple stakeholders (e.g., trustees, office management companies).
Additional information
- 25 days annual leave (plus one additional day per year of service, up to five years).
- Discretionary leave between Christmas and New Year.
- Two employee volunteer days per year.
- 5% employer pension contribution.
- Interest-free season ticket loan.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced and motivated professional interested in working in a thriving and successful Development team. We are seeking an individual who has the skills and determination to help support the University’s trust and foundation fundraising and enjoys working as part of a happy and vibrant in-house/remote team.
Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations, will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.
The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.
The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.
Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.
In addition to the salary on offer for this position, there are a wide range of benefits for staff working at the University of St Andrews:
- Financial contribution to relocation
- Membership of the S&LAS Pension Scheme with generous employer contributions
- A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies, supporting work-life balance
- Staff discount scheme for local and national goods and services
- Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
- Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
- 34 Days Annual Leave plus 5 Public Holidays.
Closing date: 11 March 2026
Interview date: 19 March 2026
The client requests no contact from agencies or media sales.
The Senior Finance and Payroll Officer provides day-to-day financial management, reporting and business partnering support across the Royal Court Theatre (English Stage Company Ltd or ESC), a charity with two commercial companies. The role works closely with the Finance Manager, Finance Director and Bar and Kitchen General Manager as well as other departmental managers to ensure financial information is accurate, timely and fit for purpose.
A key focus will be the Catering Company. You will support robust financial controls, deliver key payroll and banking processes, and help maintain an effective operational link between the Catering subsidiary and charity, enabling informed decision-making and strong financial stewardship.
Keeping up to date with finance and payroll software advances and integrations, the Senior Finance and Payroll Officer will also review and report on efficiencies and improvements across our finance functions.
The successful candidate will:
- Strong working knowledge of payroll processes, including pensions, PAYE, NI and statutory compliance.
- Proactive and solutions-focused, with the confidence to identify and suggest process improvements
- Experience of using accounting systems such as Xero and related finance tools
- Collaborative approach, with the ability to build positive working relationships across teams
Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.
To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.
If you have any questions about the role, please contact us via the email on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: HR Business Partner
Based: Battersea
Salary: £35,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week
DBS: Not Required
Role Overview:
Are you passionate about helping people grow, upskill and thrive in their roles?
Do you believe that developing individuals is key to organisational success?
At Enable, we know that hiring the right people is just the start. That’s where you come in. As our Learning and Development Partner, you’ll play a central role in building an environment where our people – and our managers – feel supported, confident and capable of delivering their best.
Reporting to the HR Business Partner, and working closely with the Talent Partner and HR Advisor, this role will lead on designing, delivering and evaluating learning and development initiatives that help Enable’s diverse teams reach their full potential. The role will require close collaboration with the wider HR team to support with operational needs.
You’ll bring a blend of creativity, structure and emotional intelligence – someone who understands the needs of operational teams as much as senior leaders, and who’s always looking to make learning meaningful and impactful.
The Central Services Team ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
- Develop and deliver Enable’s learning and development strategy, aligned with organisational priorities and future workforce needs
- Identify capability gaps across the organisation – and design interventions that build confidence, consistency and compliance
- Lead on all aspects of internal training, including; Mandatory and compliance-based training; Management Development; Skills Based & Professional Development & Soft Skills and resilience-building workshops.
- Partner with the Talent Partner to ensure new joiners experience a seamless onboarding journey into Enable’s learning culture
- Create toolkits, frameworks and learning pathways that are accessible, flexible and inclusive
- Build a blended learning offer using face-to-face, digital, self-led and social learning approaches
- Evaluate learning impact using feedback, performance data and insights to inform continuous improvement
- Support individual development planning, particularly for high-potential staff and those seeking career progression
- Maintain strong relationships with external learning providers and ensure best value from third-party training options
- Promote a culture of learning where staff at all levels take ownership of their development and feel supported in doing so.
- Support the wider HR team as required, contributing to cross-functional projects, operational priorities and the delivery of a cohesive People service.
Skills and Experience:
- Proven experience designing and delivering impactful learning and development strategies within a multi-site or community-focused organisation.
- Previous experience working within an HR or People function, with an understanding of core HR processes and how L&D aligns with the wider employee lifecycle.
- Demonstrated success in developing and running manager capability programmes.
- Confident facilitator with experience delivering workshops or training to both frontline staff and senior managers.
- Able to identify learning needs through observation, feedback, data and performance trends.
- Knowledge of modern learning practices and digital tools/platforms (LMS, e-learning, blended learning etc).
- A proactive, relationship-focused approach – comfortable working across diverse teams and adapting your style.
- A continuous improvement mindset – always looking to evolve and strengthen learning impact.
- Strong organisational and project management skills, able to manage multiple priorities with attention to detail.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Thanks to funding received from Building Communities Trust Invest Local Programme, Thanks to funding received from Building Communities Trust Invest Local Programme, The Coalfields Regeneration Trust are currently looking for a dynamic person to support community action within the community of Cefn Golau. This role will require you to support the delivery, including hands on delivery, of programmes of work identified in the Cefn Golau Driving Change Plan working with the Building Communities Trust Invest Local Officer, Cefn Golau Together, residents, volunteers, groups, stakeholders and partners. The role will be to manage and develop a community venue with the aim of sustaining community activities and services beyond the Invest Local funding. You will also work with partner organisations to address any gaps in provision identified with the local community.
To secure this great opportunity you will have: excellent communication skills, the ability to work collaboratively across all sectors, a demonstrated ability to overcome challenges, excellent organisational skills a strong track record in community development as well as an understanding of delivering against a development plan.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Insight Gloucestershire are seeking a Relationship Fundraiser. This is an exciting and varied role incorporating writing funding applications, developing corporate partnerships, organising fundraising events and supporting volunteer fundraisers.
The role is based in Gloucestershire, and you will be travelling around the county to meet supporters and attend fundraising events. You will need to regularly attend our office in Cheltenham. There will also be occasional travel to our partner offices in Bristol and Devizes (Wiltshire).
As Relationship Fundraiser, you will be playing a key role in ensuring the financial success and stability of our charity. There is a wide salary band depending upon experience. You might be coming to this role as an established fundraiser, looking to develop your career, or perhaps you have transferable skills having built great relationships in another sector.
Full details of the post can be found in the attached Job Description and Person Specification, along with details of how to apply for this post. Insight is committed to equality and valuing diversity, and welcome applications from all backgrounds. If you would like to discuss any elements of the role in advance of applying, please do contact us for an informal discussion.
To apply for this post please send a CV and a covering letter outlining your suitability for the post. Applications without cover letters will not be considered. Closing Date: 5pm Thursday 5th March.
The client requests no contact from agencies or media sales.
The Royal Medical Foundation (RMF) supports doctors and their families during times of crisis. When illness, bereavement or unexpected hardship turns lives upside down, we provide compassionate support and practical financial help to restore stability and dignity.
We are seeking a Caseworker to join our small, friendly team and play a vital role in supporting members of the medical community through some of the most challenging moments of their lives.
About the role
As a Caseworker, you will work directly with doctors and their families who are experiencing financial hardship and significant life challenges. You will offer a listening ear, assess individual circumstances with care and sensitivity, and help people access the financial assistance and wider support they need.
This is a role for someone who is person-centred, combines empathy with professionalism, and who is comfortable handling sensitive conversations alongside detailed casework and financial administration.
About you
You are likely to have experience within the advice, charity, social care or grant-giving sectors, and bring a strong understanding of:
- Welfare benefits, financial assessments and holistic signposting to wider support
- Safeguarding and data protection
- Supporting people through crisis with compassion and respect
You will also have:
- Excellent listening and communication skills
- Strong organisational and administrative ability
- Confidence working independently in a homebased role
- Sound judgment, integrity and emotional resilience
Working with us
This is a homebased role, with occasional travel (including attendance at Epsom College in Surrey 2-4 times a year). Equipment will be provided and you will need a suitable private workspace, reliable internet and phone access.
We offer:
- Flexible, part-time working (32 hours per week, Monday–Friday)
- 25 days’ annual leave (pro rata) plus bank holidays
- Pension scheme via the Pensions Trust
- Private health care scheme
- Regular supervision, training and the support of a small, friendly team
- The opportunity to do work that genuinely changes lives
How to apply
The RMF is based at Epsom College in Surrey. Epsom College is managing the recruitment process on behalf of the RMF, therefore candidates are asked to complete an application form, which can be found on the Epsom College website (see link below for 'Redirect to recruiter'). Applicants should refer to the Recruitment, Selection and Disclosure policy on the Epsom College website, the content of which also applies to RMF job applicants, as well as the Job Description and Person Specification.
The RMF is an equal opportunities employer that believes in equal opportunities for all, celebrates, and welcomes diversity.
Interviews will be scheduled between 23 and 26 March 2026 and will consist of a 45 minute online interview via Microsoft Teams, and a 30 minute written test.
The client requests no contact from agencies or media sales.
Community Zakat Development Manager (UK Islamic Charity)
Location / Salary / Contract
UK-wide (home-based) | £30,000 - £35,000 | Fixed term (24 months, with a view to permanent) | Travel required across the UK.
The Opportunity
Civitas Charity recruitment is delighted to be working with UK-wide Muslim charity expanding a localised Zakat distribution model nationwide. In this role, you will build and support a network of Community Zakat Partners, primarily masjids and faith-based community centres/groups, ensuring each partnership is values-led, compliant and effective.
Key Responsibilities
Identify, engage and support prospective Community Zakat Partners, with a focus on masjids and faith-based community organisations.
Lead partner onboarding, agreements and due diligence, working closely with Quality Assurance and Finance colleagues.
Act as the primary point of contact for partners, providing guidance, problem-solving support and clear, timely communication.
Maintain oversight of partnership performance, compliance and risk, coordinating reviews, monitoring and any required audits.
Oversee partner reporting to capture outcomes, data and case studies, contributing to internal learning and impact reporting.
Line manage the Community Zakat Grants Officer, setting objectives and supporting development across the network.
The Candidate
Minimum three years’ experience in partnership or stakeholder management, ideally within the charity, community or public sector.
Proven ability to manage agreements and deliver against objectives, with strong governance, compliance and reporting discipline.
Excellent relationship-building, communication and negotiation skills; confident engaging senior volunteers and faith leaders.
Experience supervising or line managing staff, with a collaborative and accountable approach.
Desirable: experience working with Muslim communities and an understanding of Zakat in a UK context.
Applicants can be based anywhere in England; a full UK driving licence and willingness to travel nationally (car driver) are essential.
How to Apply
If you are keen, please apply directly or contact Syed at Civitas for further info. Deadline is the 20th March 2026. Interviews expected: week commencing 2 April 2026. A DBS application will be required for the successful candidate.
Are you an organised, detail focused professional who enjoys variety and making a real impact?
The Royal College of Radiologists is looking for an Exams Quality and Projects Administrator to support the smooth running of our Clinical Radiology and Clinical Oncology exams. In this role, you’ll work across our Exams Content and Projects teams supporting project activity, ensuring exam materials meet high standards, and coordinating key processes such as appeals and misconduct cases. You’ll play a vital part in upholding the quality of exams that shape the next generation of doctors.
Join a dedicated exams team that thrives in a fast paced, high stakes environment and be part of an organisation that champions continuous learning and professional growth.
What you’ll do
- Coordinate project meetings, examiner training and related events.
- Test exam processes and content to ensure accuracy and minimise risk.
- Support the creation and updating of SOPs arising from project work.
- Collate and check exam content against required formats and standards.
- Support standard setting activities, including compiling exam data and documentation.
- Manage evidence, scheduling and administration for exam appeals and misconduct cases.
- Minute appeal and misconduct panel meetings.
What you’ll need
- Experience in administration, coordination or project support—ideally in exams, assessment or education.
- Confidence using databases and bespoke systems for content or case management.
- Strong communication skills and the ability to handle sensitive information with discretion.
- Excellent organisational skills and the ability to juggle varied priorities.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Reporting to: Director of Development
Salary: £53,000 - £57,500
Hours: Full Time (35 hours per week)
Key Relationships: Director of Development, CEO, COO, Trustees, External Partners
Location: Hybrid
Overall Purpose
The Fundraising Lead will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The role oversees the day to day operations of both our fundraising activity and our practical support to members.
Overall Objectives
- Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion.
- Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement.
- Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of our mission.
- Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy.
- Ensure all fundraising activity is compliant, data-informed, and aligned with NHS Charities Together’s values and strategic priorities, ensuring it complements and doesn’t compete with our members.
- Support a culture of innovation, collaboration, and strategic philanthropy across NHS Charities Together and its member network.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
NHS Charities Together Fundraising Strategy
- Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with NHS Charities Together’s strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with our members.
- Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme.
- Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered.
- Oversee prompt, accurate, and heartfelt thanking processes for all donations.
- Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return
- Lead stewardship for donors giving up to £25,000.
- Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with NHS Charities Together colleagues to support the development of fundable propositions which benefit our sector and our own organisation.
Sector Fundraising Support
- Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team.
- Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients).
- Oversee and drive the thinking on future fundraising products that will appeal to and benefit our diverse group of member charities.
- Work closely with the engagement team and other NHS Charites together staff to tailor activity in line with segmentation and engagement strategies.
- Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising.
Team Leadership & Compliance
- Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved.
- Deliver the new NHS Charities Together fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support our governance.
- Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager
- Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction.
- Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act.
- Contribute to a culture of strategic philanthropy across the organisation.
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our approach is aligned with our support of members and the segmentation strategies we are pursuing.
- Builds strong relationships internally, and models a ‘one charity’ approach.
- Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support
Building trust and respect – listen, feedback and learn
- Provides clear leadership, fostering a strong team and supporting individuals to perform.
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive and adaptable to support the wider work of the organisation as required
Responsibility – owning your part in our success
- Takes responsibility for maximising our fundraising return, keeping costs to a minimum.
- Proactively adjusts our approach to deliver maximum success, and keeps the organisation updated on likely returns.
Professionalism – creating an environment to achieve success
- Maintains virtual and face to face presence across NHSCT and with key supporters and third-party agencies.
- Takes a learning approach to ensure we continually improve our fundraising
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income
- Ensures our stewardship and fundraising work does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes appeals and campaigns based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
PERSON SPECIFICATION
Qualifications/Education:
Desirable
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
Knowledge, Skills and Experience:
Essential
- Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets.
- Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development.
- Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results.
- A passion for thoughtful, accurate and timely donor stewardship
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
- Strong interpersonal and communication skills.
- Experience of leading and managing successful teams, providing clear direction and creating a values-based culture
Desirable
- Experience in individual giving or retention programmes
- Experience in developing corporate partnerships.
- Experience working within an NHS charity or large health-related fundraising environment.
- Consulting or advisory experience, or of providing specialist advice
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
REF-226 887
Policy and Public Affairs Manager (Northern Ireland)
£41,278 pa plus excellent benefits
Home-based with regular meetings in Belfast
35 hours per week, full-time
Fixed-term, 12 months
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and influential Policy and Public Affairs Manager to lead our work in Northern Ireland. This is an exciting opportunity to shape policy, influence decision-makers, and ensure the voices of paediatricians and child health professionals are heard at the highest levels.
Reporting to the Associate Director of Policy and External Affairs / Head of Policy and Public Affairs (Devolved Nations), you will lead the College’s policy and public affairs activity in Northern Ireland. You will develop and communicate policy positions that reflect the national context, engage senior stakeholders across government and the health sector, and maximise the College’s influence to improve child health outcomes.
You will work closely with colleagues across the UK to ensure our four-nation advocacy is aligned, while remaining responsive to the specific needs of our members in Northern Ireland. You will also line manage a Policy and Public Affairs Officer, supporting their development and overseeing external-facing outputs.
Key responsibilities include:
- Leading the development of policy positions and public affairs outputs specific to Northern Ireland
- Engaging with Ministers, MLAs, government officials, statutory services, and third sector stakeholders to influence policy and practice
- Producing and overseeing consultation responses and policy briefings
- Acting as a source of expertise on the Northern Ireland political and health landscape
- Supporting College Officers with high-level stakeholder engagement through briefings and policy advice
- Drafting media content including quotes, press releases and opinion pieces in collaboration with communications colleagues
- Managing the College’s presence at the Northern Ireland Assembly and party conferences
- Line managing and developing the Policy and Public Affairs Officer (Northern Ireland)
Essential skills and experience include:
- A primary degree and/or extensive relevant experience in policy and public affairs or a related field
- Proven experience of developing and delivering a measurable and successful public affairs strategy
- Experience of preparing high-quality briefings for political stakeholders and senior leaders
- Strong understanding of the political and health policy landscape in Northern Ireland
- Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively
- Demonstrable stakeholder management skills, including engagement at senior level
- Strong analytical, problem-solving and project management skills
- Ability to work independently while contributing effectively within a wider UK team
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 4 March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
St Peter’s Hospice are looking to recruit a Band 6 Nurse or Health Care Professional to join our Hospice at Home team, providing specialist end‑of‑life care across Bristol, North Somerset and South Gloucestershire.
If you are a dedicated, compassionate and proactive clinician with a passion for supporting patients in the last weeks of life, we would love to hear from you.
About the role
As a Band 6 clinician within our Hospice at Home service, you will work autonomously in patients' homes, providing high‑quality clinical, practical and emotional support to individuals in the last four weeks of life and to their families.
Your responsibilities will include:
- Visiting patients to review symptom control and assess care needs
- Providing expert end‑of‑life care advice and support
- Undertaking remote assessments where needed to prioritise care safely
- Working closely with community and primary care teams to ensure timely, coordinated responses
- Collaborating with CHC and other hospice teams, with access to senior nurse and medic advice
- Supporting a caseload that increasingly includes both malignant and non‑malignant conditions, reflecting community frailty and long‑term health needs
As a Band 6, you will act as a clinical lead and role model for a large team of Senior Palliative Care Support Workers, offering clinical supervision and supporting them in work that can be emotionally demanding.
This is a rewarding yet challenging role, requiring confidence, resilience and a strong background in community and end‑of‑life care.
About the person
We are looking for a clinician who is:
- Experienced in providing care within patients’ homes
- Skilled in end‑of‑life and palliative care
- A clear, compassionate communicator
- Confident working independently and making clinical decisions
- A supportive team member who can lead by example
Experience in remote assessment is desirable.
A full driving licence, appropriate insurance and access to a vehicle for shifts are essential.
What we can offer you
- Band 6 equivalent salary (£38,682 - £46,580 FTE, dependent on experience)
- 30 hours per week, 4 in 7 days per week
- Permanent position
- A supportive employer with a strong culture of professional development
- Opportunities to enhance your specialist skills through extensive in‑house and external training options
- A friendly, highly skilled multidisciplinary team
- The chance to make a significant difference to patients and families at one of the most important times in their lives
We operate a rotating shift pattern which includes weekend and bank holidays within a flexible shift time pattern.
Interview Date: W/C 16th March 2026
Evidence of vaccination history or immunity tests will be required.
Please note the jobholder will be required to undergo a Disclosure and Barring Service Check.
We will be screening as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
Strictly no agencies
We’re St Peter’s Hospice, a local charity that provides free adult hospice care for everyone that needs our support.



The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive.
Key Responsibilities
Partnership delivery and coordination
- Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model.
- Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership.
- Support partners to use agreed systems, processes, and referral routes consistently and effectively.
Health system engagement and referrals
- Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service.
- Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway.
- Monitor referral patterns and work with partners to address gaps or barriers to access.
Workforce development and shared learning
- Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers.
- Facilitate the sharing of good practice, learning, and insight across the partnership.
- Work with internal quality and training teams to support consistent, high-quality practice.
Data, insight, and reporting
- Support delivery partners to understand and meet data and reporting requirements.
- Contribute operational insight and qualitative learning to funder reporting and programme reviews.
- Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends.
General
- Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way.
- Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality.
- Undertake other reasonable duties as directed by the Head of Partnerships or senior management.
Person Specification
Experience and knowledge:
- Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting.
- Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support.
- Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly.
- Understanding of referral-based services and how people access support through different organisations.
- Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback.
Skills and competencies
- Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time.
- Good communication skills, with the ability to build positive working relationships and represent a service professionally.
- Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately.
- Confidence using IT systems, including databases, spreadsheets, and standard reporting tools.
- Ability to gather information, track issues, and communicate updates clearly to colleagues and partners.
Personal attributes
- Proactive, reliable, and well-organised.
- Comfortable working as part of a team with clear management support.
- Willing to learn and develop confidence in system-facing partnership work.
- Positive, solutions-focused approach to problem-solving.
- Commitment to inclusive, person-centred practice and Toynbee Hall’s values.
In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria:
- Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes.
- Experience supporting training, induction, or shared learning activities for partners or colleagues.
- Familiarity with NHS structures, commissioning environments, or VCSE–health partnerships.
- Experience working on Macmillan-funded or similarly funded programmes.
- Understanding of safeguarding and data protection in partnership delivery contexts.
Core Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Please download the full Job Description for more details of the role and our other employee benefits
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
About the team
The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.
The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
About this role
The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus’ public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society.
We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You’ll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK’s policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders.
The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content.
This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly.
We’re interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We’d particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style.
We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.
We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack.
Key responsibilities
• Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project
• Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly
• Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records
• Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events
• Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed
• Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes
• Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs
• Assist in developing campaign tools and published materials
• Draft policy briefings, summaries, papers, presentations, and social media content
• Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting
• Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members
• Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar)
• Contributing to a collaborative and inclusive team culture
• Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights
Person specification
Essential
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously.
• Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early
• Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact
• Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear
• Strong IT Skills (Microsoft Office skills essential)
• Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards
• Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
Desirable
• Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence)
• Experience managing a CRM database or similar, ensuring information management systems are up to date
• Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Monday 9th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 16th March 2026.
2nd Interviews will take place on w/c 23rd March 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

We have a new and exciting opportunity for Band 6 Palliative Nurse Specialists to join the Access Community Nurse Specialist Team here at St Peter’s Hospice, Brentry.
The Access CNS Team work between 07:45 and 20:00, 7 days a week to manage the clinical Advice Line, taking calls from external healthcare professionals, patients and their families.
The team also lead our new, nurse led outpatient clinics, assessing patients who are well enough to attend an appointment in Brentry.
About the role
As a specialist nurse working at the forefront of the hospice, you will be a key resource, providing evidence based, contemporary support and advice.
You will need knowledge and experience of palliative care, excellent communication skills, the ability to confidently and dynamically prioritise an unpredictable workload and a passion to continuously improve and develop.
Whilst working predominantly autonomously, you will have the support of the wider hospice team, regular clinical supervision and exposure to wider teaching and development of your skills/knowledge.
Working as a Palliative Access Community Nurse Specialist requires a core skill set
• Holistic assessment via phone and face to face within our outpatient clinics
• Problem solving, decision making, symptom control and prescribing advice
• Advance care planning and completion of Respect plus
• Joint working / signposting with internal and external MDT
The team work a mix of long and short shifts over 7 days.
What we can offer you
- Band 6 equivalent salary (£38,682 - £46,580 FTE, dependent on experience)
- Either 37.5 or 30 hours per week
- Permanent position
- A supportive employer with a strong culture of professional development
- Opportunities to enhance your specialist skills through extensive in‑house and external training options
- A friendly, highly skilled multidisciplinary team
You will be given excellent support to develop your nursing skills into a specialist role. There are opportunities for professional development and specialist training in palliative care, including Physical Assessment and Clinical Reasoning and Independent Prescribing.
Interview Date: Wed 25th March 2026
Evidence of vaccination history or immunity tests will be required.
Please note the jobholder will be required to undergo a Disclosure and Barring Service Check.
We will be screening as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this. Please note we are unable to provide sponsorship.
Strictly no agencies
We’re St Peter’s Hospice, a local charity that provides free adult hospice care for everyone that needs our support.



The client requests no contact from agencies or media sales.


