Supporter service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Z2K has a clear 2025–2030 strategy and a strong reputation for principled, evidence‑led campaigning rooted in frontline experience. The external environment is volatile: rising poverty, political contestation around welfare and housing, and tightening funding conditions.
After a long‑standing Chief Executive stepped down in late 2025, the organisation has been led by an Interim Chief Executive. The permanent appointment is therefore a moment of consolidation and renewal. The next Chief Executive will provide long‑term stability, sharpen strategic focus and define the organisation’s next phase.
Z2K faces structural pressures common to many charities of this scale: rising costs, reliance on grant funding, growing demand and increasing scrutiny. The Chief Executive must do two things at once:
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Increase measurable impact of our advice services and advocacy work on inadequate incomes and high costs.
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Build a financially resilient, well‑run organisation capable of sustaining that impact.
This is not a figurehead role. It requires leadership with grip, political judgement and commercial realism.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Length: Two-year fixed-term-contract
Salary: £30,500 per annum
Working pattern: Full-time, 35hrs Mon – Fri | Staff can opt to work 32hrs over 4 days each week (with either Monday or Friday as a non-working day). The BES is a 4-day work week organisation with no reduction in pay.
Location: Hybrid. We ask that staff spend at least 60% of their time at our London office.
Closing date: Monday 9 March 2026, 9:00am
Interview date: Monday 23 March 2026
Key Responsibility: To provide administrative support across the Communities and Inclusion team.
We are seeking a Communities and Inclusion Assistant to support the Communities and Inclusion team at BES. The team works across a range of areas, including grants, membership, volunteering and education to engage with ecology in meaningful ways.
This is a new role within BES and a fantastic opportunity to engage with the world’s oldest ecological society. You will gain experience across multiple areas of the organisation’s work while playing a key administrative support role.
Responsibilities:
Community Groups
We support over 25 active community groups. The role will include:
- Administering the Community Groups inbox and acting as the first point of contact for general enquiries from current and prospective community groups.
- Supporting the BES Community Groups team in their work, including attending monthly meetings and providing meeting notes.
- Assisting community groups with recruitment to their committees.
Grants
We award over £500,000 in grant funding every year. The role will include
- Administering the Grants inbox.
- Supporting the administration of our grant portfolio, including collating of reviewer scores and EDI data monitoring via the grants database.
- Managing the in-house training and travel grant awarding process.
- Attend Grants committee meetings, taking minutes as required.
Membership
We have over 8000 members. The role will include
- Administering the Membership inbox and responding to members enquiries
- Updating and maintaining daily CRM tasks related to joining, renewals, cancellation requests and payment processes to ensure accurate membership data.
- Updating and maintaining accurate Membership KPI tracking.
- Attending Membership committee, taking minutes as required.
Team support
As part of the communities and Inclusion directorate, contribute your skills, ideas, and enthusiasm to delivering our strategic priorities through team meetings, attendance at events, project support, and collaborative working.
This list is not exhaustive, and employees may be asked to carry out other duties appropriate to their role and level, in line with business needs.
It is the practice of the British Ecological Society to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate changes in organisational need suitable to the role and level. This will be conducted in consultation with you. It is the organisation’s aim to reach agreement on changes, but if agreement is not possible, the organisation reserves the right to insist on changes to your job description, after consultation with you.
Person specification
Essential
- Experience in data and information handling
- Proficient in using standard office software and systems, in particular Excel.
- Proven customer service skills
- Detail-oriented
- Proactive problem-solving skills and ability to work independently.
- Excellent organisational and communication skills.
- Comfortable working in a dynamic office environment.
- Moderate understanding of standard business IT hardware.
Desirable
- Experience working in a charity or membership organisation.
- Experience in using CRM systems (training will be provided)
- Familiarity with GDPR compliance (training will be provided)
Benefits
Four-day working week
- Along with our four-day working week to support a better work/life balance, we offer a range of flexible working options, including hybrid working and variable start and finishing times.
Annual leave
- With a generous holiday allowance and office closure between Christmas and the New Year, we’ll make sure you have space for yourself. We also offer everyone a week working from anywhere.
Pension
- To help with saving for your retirement, we offer a generous pension plan.
Health and wellbeing
- We offer regular wellbeing activities, access to a dedicated wellness room, complimentary breakfast items and fresh fruit, and we hold annual all‑staff away days. With a supportive occupational sick policy, eyecare checks and seasonal flu jabs we’re here to keep your health a priority.
To apply for this vacancy, please submit:
- Your CV - no more than 2x A4 sides detailing your education, training and work history, as well as any relevant skills
- A cover letter no more than 1x A4 side explaining why you wish to undertake this role at the BES
- Your Equality & Diversity information - this voluntary information helps us to assess the diversity of our recruitment and further improve recruitment processes in the future. It has no bearing on the success of your application and is not considered as part of the shortlisting process.
We recognise that AI tools can support candidates in refining their job applications, particularly in improving clarity and language. If you choose to use AI to assist with your application, please remember you are responsible for the content and quality of your application.
Ai may be used to improve - but must not replace - your own voice and experience. Applications must reflect your own understanding, experience and and suitability for the role. We encourage all applications to review their submission carefully before sending.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Department: Prison delivery
Salary: £29,264 per annum
Hours: 35 hours (5 days a week)
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Whatton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed term role until 31st March 2027 with the opportunity to be made permanent subject to contract renewal.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award
We reserve the right to withdraw this role early if it is filled internally
?Closing date is 15th March 2026.
Interviews are planned for 20th March 2026.
REF-226 854
Using Anonymous Recruitment
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Fundraising and Partnership Coordinator
Closing date: 2nd March 2026
Use your fundraising and partnership‑building skills to support people with learning disabilities and/or mental health needs to live richer, more meaningful lives.
We offer a wide range of services that help the people we support to truly thrive in their communities. To make this possible, we’re looking for someone who can help us raise funds for the extras that statutory funding doesn’t cover—those things that make life richer, more connected, and more joyful.
While we fundraise for a variety of enhancements, the heart of our efforts is focused on our community‑based projects, including:
- Warmley Wheelers – our accessible cycling project that enables people of all abilities to enjoy the freedom and wellbeing benefits of cycling.
- Creative arts programmes – offering people meaningful ways to express themselves, build confidence, and connect with others.
- Garden‑based wellbeing initiatives – supporting the startup of therapeutic community gardening projects that nurture both people and green space.
We’re seeking someone who can help bring these projects to life—someone who can secure the funding that turns good ideas into real, lasting impact for local people.
About the role:
As our Fundraising and Partnerships Coordinator, you will play a vital role in delivering our Fundraising Strategy by:
- securing income through well‑crafted grant applications
- building meaningful, strategic partnerships with local and national businesses
Your work will directly support the growth and sustainability of our community programmes, ensuring we can continue offering the opportunities and experiences that make a real difference.
This is a developmental role, designed to help you grow and thrive professionally. To support your success, you will receive structured mentoring, coaching, and professional development over a 6–9 month period from a senior freelance fundraising specialist. This hands‑on support reflects our commitment to nurturing talent and ensuring you feel confident and equipped to progress in your fundraising career.
What you’ll do:
- Research, prepare, and submit high‑quality funding applications to trusts, foundations, and statutory bodies.
- Build and manage relationships with funders and corporate partners, creating tailored proposals and partnership opportunities.
- Monitor grant budgets and ensure compliance with funder requirements and fundraising regulations.
- Support marketing and communications for fundraising campaigns and coordinate corporate fundraising events.
- Engage with the people we support to ensure their voices are represented positively and respectfully in bids and reports.
What we’re looking for:
- Educated to A‑Level standard or equivalent, with strong literacy and numeracy skills.
- Proven experience in charity fundraising, including successful grant applications and corporate partnerships.
- Excellent communication skills and the ability to craft persuasive proposals.
- Strong organisational skills and the ability to manage multiple priorities.
- A proactive, results‑driven approach and commitment to our values.
Desirable:
- Institute of Fundraising (IoF) qualification
- Knowledge of CRM systems
- Experience in community‑based fundraising
At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
- 30 days annual leave entitlement (including all recognised public holidays)
- Company pension scheme, to help grow your retirement pot
- Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc.
- Generous Occupational Maternity/Paternity pay
- Get paid when you want – access your money as you earn it and request your earnings before payday using Dayforce Wallet
- An employee referral scheme that allows you to earn money for referring friends and family.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Imagine working alongside young people who've challenged Meta's hate speech policies, won national awards, and brought a sofa on wheels to a protest. Coventry Youth Activists (CYA) is the UK's only youth-led campaign group run by and for disabled young people—70% of members have learning disabilities—and they need a Community Organiser to help them take on one of their biggest fights yet: defending SEND rights.
This isn't traditional charity work. CYA doesn't lobby for disabled young people—they campaign as them. From Mad Hatter's Tea Parties outside Facebook HQ to high-level negotiations with decision-makers, their approach is bold, creative, and effective. As one member puts it: "Leadership doesn't have to look a certain way... That's what we do at CYA."
What you'll be doing
You'll support CYA members to challenge urgent threats to their rights—particularly government reforms affecting SEND (Special Educational Need and Disability) rights. This means:
- Developing campaign strategies and power mapping decision-makers with young activists
- Facilitating actions, media engagement, and high-level negotiations
- Coaching young leaders and building their confidence to take the lead
- Creating alliances and expanding CYA's reach and influence
- Ensuring everything is accessible, inclusive, and driven by lived experience
You won't be doing this alone. You'll be part of Grapevine, an award-winning charity with years of community organising expertise, working within a supportive team that believes in joyful organising.
Who we're looking for
We want someone with proven campaigning experience and strong facilitation skills—but just as importantly, someone with creativity, a passion for justice, and the ability to work inclusively with young people with learning disabilities.
Essential skills and experience:
- At least one year's community organising or campaigning experience with clear evidence of wins
- Ability to work collaboratively and inclusively, especially with people who have learning disabilities
- Strong facilitation and communication skills
- Experience building alliances and developing others
- Creative problem-solving and a genuine passion for justice
Benefits include:
- Flexible working arrangements
- 25 days annual leave plus bank holidays (pro rata)
- 8% non-contributory pension (Grapevine pays the full amount)
- Employee Assistance Programme
- A culture of learning, reflection, and genuine support
Grapevine is a place where you'll have freedom with support, real opportunities to grow, and work that creates lasting impact. Our team describe it as a "powerhouse" that feels like a second home.
About Grapevine
We're an award-winning charity helping communities across Coventry and Warwickshire take collective action. We're nationally recognised for our community organising approach and we're accredited trainers for the National Community Organisers programme. We believe those who face challenges are best positioned to lead solutions—and we provide the support to make that happen.
"Grapevine is a fantastic organisation—bold, innovative and caring. It manages to balance positive outcomes for individuals and communities with system change—a very rare thing." — Tim, Community Leader
Equality and Inclusion
Fairness and inclusion are part of who we are—going back to our origins as a disability charity. We actively seek people from all backgrounds and AIM TO remove barriers to equal opportunity. We welcome applications from everyone.
Strengthening people, sparking community and shifting power in Coventry and beyond



The client requests no contact from agencies or media sales.
Department: Prison delivery
Salary: £23,411 per annum
Hours: 28 hours / 4 days per week
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wayland. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed-term role until 31st May 2027, with the opportunity to be made permanent subject to contract renewal.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
We reserve the right to withdraw this role early if it is filled internally
?Interviews are planned for 13th March 2026
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-226 581
Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance.
Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.
We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Youth Agency is looking for a Learning & Development Officer.
Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
About the Role
This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.
The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.
You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.
Key Responsibilities
As a Learning & Development Officer, you will support:
- Delivery of local youth work curriculum commissions, from inception to completion.
- Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
- Development, adaptation and refinement of learning and development tools, templates, and materials.
- Gathering and organising insight, learning and feedback to inform curriculum improvement.
- Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
- Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
- Supporting approaches to demonstrating and evidencing impact.
Note: This role does not hold budget, strategic ownership, or line management responsibility.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1MM Programmes Administrator (Operations & Delivery)
Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region
Contract: 6 months (continuing subject to funding)
Hours: 37.5 per week
Salary: £25,000 (pro rata)
Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)
About Us
We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.
About the Role
This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.
If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.
What You’ll Be Doing
- Coordinating training workshops and events for mentors and staff
- Supporting mentor recruitment, onboarding, and engagement
- Managing programme communications and bulletins via Brevo
- Administering DocuSign and maintaining accurate records
- Tracking and monitoring DBS checks and suitability processes
- Managing delivery, safeguarding, and enquiries inboxes
- Providing admin support across regions, including mentor engagement
- Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR
What We’re Looking For
You’ll be someone who is:
- Passionate about improving outcomes for young people aged 14–25
- Highly organised, detail-focused, and comfortable juggling priorities
- Experienced in event administration
- Confident using digital systems and learning new tools
- 2 years experience in HR and general administration, operations, or programme support
- Calm, professional, and confident handling sensitive information
- Proactive, adaptable, and happy supporting across teams and regions
- Committed to safeguarding and safer recruitment practices
Why Join Us?
- Be part of a mission-driven organisation making real impact
- Play a vital role in safe, high-quality mentoring delivery
- Work with a supportive, values-led team
- Opportunities to learn, grow, and shape better systems
How to Apply
To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.
️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.
To transform our society by connecting one million young people with one million opportunities.



The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Purpose - working closely with Senior Managers, the post holder will support all aspects of business development and fundraising, including the development of bids, tender submissions and applications for funding to achieve the Association’s objectives. The postholder will also play an important role in supporting the mobilisation of projects and services following a successful application.
SOME KEY RESPONSIBILITIES
- Support the development and implementation of a Business Development Strategy incorporating grant funding, contracted provision and social enterprise development, which aligns with the Association’s Strategic and Development Plans.
- Support the development and implementation of an annual Fundraising Plan with ambitious income goals that underpin the Association’s strategic goals and accelerates revenue growth in a sustainable manner.
- Identify new funding / tender opportunities that are well targeted, informed and thoroughly researched in order to maximise the chances of success.
- Produce external funding bids, expressions of interest and support income generating activities including developing tender responses and social enterprises to meet the Association’s objectives.
- Submit bids, tenders and required information to funders within defined deadlines while meeting submission requirements.
- Support the development of business cases for establishing social enterprises and joint ventures that deliver local outcomes and diversify / strengthen the Association’s financial base.
- Work with colleagues to scope, develop, refine and improve services and activities through innovative tools and techniques including organising coproduction sessions with partners, stakeholders and residents.
- Build and maintain positive relationships with stakeholders, contract managers, grant officers and corporates etc.
- Create a business development/funding pipeline tracker – supporting colleagues to keep a track of tender and fundraising opportunities, the progress of each application, workload spikes and bottlenecks, clashes and deadlines; supporting managers and colleagues to ensure that all deadlines are met with maximum efficiency.
- Working with internal and external stakeholders in line with the Associations’ values, policies and processes; remaining motivated, flexible and collaborative in their approach.
The client requests no contact from agencies or media sales.
We are seeking a proactive, highly organised Campaigns Officer to join the Communications Directorate at the Royal College of Radiologists, playing a key role in delivering impactful, insight-led marketing campaigns that engage members and stakeholders.
This is an exciting opportunity to take ownership of multi-channel marketing campaigns from brief to evaluation, helping to shape how we promote our membership, workforce and brand priorities. Working closely with Brand, Content and Membership teams, you’ll deliver compelling messaging, coordinate activity across channels and use data to continually improve performance. If you thrive on turning strategy into action and want to make a tangible difference through effective communications, we’d love to hear from you.
What you’ll do
- Plan, coordinate and deliver targeted, insight-led marketing campaigns from brief through to evaluation.
- Develop clear campaign plans including objectives, audiences, messaging, channels, timelines and KPIs.
- Commission high-quality campaign assets and write engaging, on-brand copy across email, social and digital platforms.
- Manage multiple marketing campaigns simultaneously, keeping activity on track and stakeholders informed.
- Monitor performance using analytics tools, reporting on results and using insight to optimise future activity.
- Collaborate with Brand, Content and Membership teams to ensure joined-up, consistent communications.
- Identify opportunities to improve targeting, testing and campaign effectiveness through continuous learning and optimisation.
What you’ll need
- Experience independently delivering multi-channel marketing or campaign activity from planning to evaluation.
- Strong project management and organisational skills, with the ability to prioritise and meet deadlines.
- Confident copywriting skills and the ability to adapt tone and messaging for different audiences and platforms.
- Experience using analytics and performance tools (e.g. Google Analytics, Google Ads or similar) to track and improve results.
- A data-informed mindset, with experience using testing and insight to refine campaigns.
- Excellent communication and stakeholder management skills, with a collaborative, solutions-focused approach.
- Proactivity, sound judgement and the confidence to take ownership of your work.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Contract type: Fixed term to end December 2026
Hours: This is a full-time post [35 hours per week], however, we welcome applicants with proposals for shared working arrangements or other flexibilities. We are also open to applicants with an interest and expertise in one or more of the devolved nations who wish to apply on a part-time basis.
Location: Home based and flexible with some travel across the UK.
Closing date: Wednesday 18th March 2026
Reward package: £51, 000 - £57, 000
Overall Purpose
NHS Charities Together is at a critical stage in its strategy and needs to ensure the NHS charity sector and its operating environment in Scotland, Wales and Northern Ireland is well understood, supported and positioned for sustainable growth. This fixed-term role will build understanding of, and support the development of, the sector across the devolved nations by combining strategic scoping, membership and financial modelling, and future planning with practical implementation. The postholder will strengthen insight, partnerships and capacity, and help scope what an effective investment, support, and resourcing model for NHS Charities Together’s work in the devolved nations might look like, to maximise impact for patients, staff and communities.
Overall Objectives
1. Build a robust evidence base across Scotland, Wales and Northern Ireland by mapping, scoping and modelling the NHS charity sector, including membership and income-generation potential, to inform strategic planning and sector support.
2. Strengthen member capacity and capability by providing advice, guidance, and practical support to NHS charities in the devolved nations, working closely with other NHS Charities Together teams - including membership and other relevant functions - to ensure coordinated, high-quality support and engagement.
3. Enhance the profile and influence of the NHS charity sector across the devolved nations by building strong relationships with stakeholders, supporting strategic plans and communications, and acting as a bridge between regional insight and NHS Charities Together’s wider work and offer.
4. Support organisational strategy and future planning by contributing to the design and delivery of programmes and initiatives, working collaboratively across teams, and scoping what an effective investment, support, and resourcing model for NHS Charities Together’s work in the devolved nations might look like to maximise impact.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
1) Lead mapping, scoping and modelling of the NHS charity sector across the devolved nations, including membership growth, income-generation potential and future opportunities, to provide a robust evidence base for strategic planning.
2) Analyse trends, risks and opportunities in each devolved nation, using predictive and horizon-scanning work to inform organisational strategy, partnerships and programme delivery.
3) Build and maintain strategic relationships with NHS bodies, Government departments and other relevant agencies and organisations in the devolved nations, strengthening partnerships that support sector development.
4) Support the development and delivery of strategic plans, programmes and communications, including scoping future investment, support and resourcing models for the devolved nations, to enhance the sector’s profile and maximise impact.
5) Work with the membership and other teams to ensure high-quality advice, guidance and support to NHS charities across the devolved nations, helping them build capacity and capability to engage effectively in programmes, partnerships and initiatives.
6) Hold and apply devolved nations-specific health and care policy, strategy and contextual expertise, ensuring programmes, plans and communications are informed by local policy, strategy and sector context.
7) Work collaboratively across NHS Charities Together teams, including programmes and communications, to ensure coordinated support, effective delivery and shared organisational learning.
Deliverables
The following deliverables are indicative of the focus of the role during the fixed-term period and may evolve in response to organisational priorities, learning and the external environment.
- A clear and well-evidenced mapping and analysis of the NHS charity sector in Scotland, Wales and Northern Ireland, including income-generation potential, membership context and future opportunities.
- Insight and recommendations to inform NHS Charities Together’s strategic and operational approach to working in the devolved nations, including partnership opportunities, opportunities, investment, resourcing and development needs.
- Practical support and capacity-building activity delivered with NHS charities across the devolved nations, informed by sector insight and member needs.
- Strengthened relationships and engagement with NHS bodies, government departments and relevant agencies in the devolved nations to support collaboration and sector development.
- Defined approaches to membership relationships in the devolved nations, developed in collaboration with the membership team and informed by regional insight.
- Contributions to strategic plans, programmes and initiatives, including both design and delivery elements, working closely with teams across NHS Charities Together.
- Clear and accessible communication of learning and insight to colleagues and stakeholders, supporting shared understanding and informed decision-making.
Other Duties
- Act as a champion for NHS Charities Together and NHS charities.
- Visibly live NHS Charities Together’s values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Together’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload and working effectively as part of a team.
- Adhere to relevant legislation, best practice, policies and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
- Represent NHS Charities Together as needed.
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
REF-226 889
Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.
With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.
The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.
Key responsibilities include:
- Lead and manage the finance team, including performance management, development, and succession planning.
- Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
- Produce timely, insightful management information with clear narrative to support decision-making.
- Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
- Manage the year-end process and act as the primary contact for external auditors.
- Maintain strong cash flow oversight and prepare accurate cash forecasts.
- Ensure effective financial controls, policies, and procedures are in place and continuously improved.
- Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
- Support and guide budget holders, promoting financial accountability across the School.
- Deputise for the Bursar on financial matters as required.
Candidate Profile
We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.
Essential experience and attributes:
- A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
- Proven experience in a senior finance leadership or management role.
- Strong track record of budgeting, forecasting, and financial reporting.
- Experience working with Boards, Governors, or senior stakeholders.
- Excellent understanding of financial controls, compliance, and best practice.
- Demonstrated ability to lead and develop teams effectively.
- Strong communication skills with the ability to present complex financial information clearly.
Desirable:
- Experience within education, charity, or not-for-profit environments.
Why Join Ibstock Place School?
- Opportunity to play a pivotal role in a respected and well-established independent school.
- Broad and varied remit with genuine influence across the organisation.
- Collaborative leadership team and strong organisational values.
- Chance to contribute to the continued development of facilities, services, and financial strategy.
Location & Working Pattern
The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.
One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.
You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.
This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications Officer
Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel
Contract: 2 years with the possibility of extension dependent on continuation of funding.
Reporting to: Head of Communications
Salary: £30,000 to £35,000
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
Overall purpose of role
As the WeProtect Global Alliance Communications Officer, you will:
Support the development and delivery of WeProtect Global Alliance’s communications and marketing activity, ensuring clear, consistent and engaging messaging that strengthens the Alliance’s visibility, credibility and impact globally.
Reporting to the Head of Communications, you will deliver high-quality digital, editorial and marketing outputs across multiple channels, including through our website, social media, newsletters, campaigns and events. You will also work collaboratively across the Secretariat to embed communications thinking into projects, policy work and member engagement.
A self-starter who is politically and culturally aware, you will be comfortable working in a small, remote Secretariat and across time zones. You will be highly organised, solutions-focused and detail-oriented, with a genuine commitment to child protection and to WeProtect Global Alliance’s mission and values.
About WeProtect Global Alliance
Who we are
WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.
Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.
WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.
Our vision
A digital world free of child sexual exploitation and abuse
Our mission
To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.
What we do
We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.
Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.
With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.
Together, we’re creating lasting impact and building a future where every child is safe online.
Job description
Key responsibilities
Communications planning & delivery
· Support the Head of Communications to implement the Alliance’s communications strategy.
· Contribute to communications planning and communications calendar for organisational priorities, including policy outputs, research, events and member initiatives.
· Ensure a consistent pipeline of integrated communications activities
· Ensure consistent messaging aligned with WeProtect Global Alliance’s brand, values and strategic objectives.
Digital channels & content management
· Maintain and update the Alliance’s website, ensuring content is accurate, accessible and up to date, including member resources and publications.
· Manage the Alliance’s social media channels, monitoring activity and working with the Members Team to ensure a steady stream of high-quality content.
· Draft, edit and publish blogs, news items and digital content for diverse global audiences.
Marketing, campaigns & engagement
· Support the delivery of digital marketing campaigns to promote Alliance initiatives, outputs and events.
· Develop project-specific communications plans in collaboration with colleagues to embed engagement and visibility.
· Promote Alliance members’ activities and successes, highlighting collaboration and collective impact.
Analytics, insight & reporting
· Track and analyse communications performance across channels, including website, social media and email.
· Use data to refine messaging, targeting and channel mix.
Media & external communications
· Support engagement with media and press, including drafting press materials and coordinating dissemination of Alliance outputs.
· Support the promotion of policy recommendations and research through owned and earned channels.
Member communications & collaboration
· Work with the Head of Members to integrate external communications with member engagement activity.
· Support delivery of member newsletters and targeted communications.
· Contribute content to member-only platforms and encourage discussion and participation.
Systems, data & process improvement
· Utilise communications tools such as content calendars, analytics dashboards and shared drives.
· Ensure GDPR-compliant data handling and document management.
· Support continuous improvement of communications processes and ways of working.
Governance & internal collaboration
· Prepare or contribute to briefings, summaries and communications materials for senior leaders and governance bodies.
· Contribute to annual planning, KPIs and impact measurement related to communications and engagement.
Expectations
Cross-Functional Operational Collaboration
Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.
Building an inclusive culture
Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.
Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.
Other
· To attend and contribute to meetings, training and other events as required.
· To actively participate in our supervision and appraisal process.
· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.
· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
· To use WeProtect Global Alliance resources responsibly.
Person specification
Essential criteria
Experience
· Significant professional experience in communications, marketing or digital engagement.
· Proven experience producing content for different audiences and across multiple channels.
· Experience managing websites (WordPress) and social media platforms in a professional context.
· Experience tracking, analysing and reporting on communications performance.
· Experience working autonomously in a fast-paced environment to deliver a broad range of communications activities.
Skills
· Excellent written and verbal communication skills, with strong editorial judgement.
· Outstanding organisation and time management, with the ability to manage competing deadlines.
· Digital confidence, including familiarity with content management systems and analytics tools.
· Commitment to safeguarding, child protection, EDI and ethical communications practice.
Knowledge
· Understanding of digital communications best practice.
· Familiarity with data protection (GDPR) and information governance in a communications context.
Other
· A willingness to travel and work unsocial hours (time in lieu can be claimed).
· Commitment to your own continuing professional and personal development.
· To uphold high standards of work, conduct and behaviour in line with WeProtect Global Alliance values.
Desirable criteria
· Experience using WordPress or other website content management systems.
· Experience creating or commissioning digital visual assets.
· Experience working for or with a membership organisation.
Diversity, inclusion and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.
Applicants should provide an up-to-date CV as well as a covering letter of no more than two pages setting out why you want to work for WeProtect Global Alliance and summarising how you meet the person specification.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.