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The Philanthropy Lead will build and deliver a high-performing high-value fundraising programme, focused on pipeline development, strategic relationship progression and long-term supporter value. This is a strategic and hands-on role, requiring a confident fundraiser who can identify, qualify, cultivate and close gifts and funding propositions.
Working closely with senior leaders, prospect research, trustees and a dedicated philanthropy subgroup, the role will unlock networks, develop compelling propositions and create meaningful engagement opportunities that inspire transformational support for hospice care.
This post plays a critical role in strengthening the hospice’s financial sustainability and enabling outstanding care for patients and families across the local community.
When applying please ensure the criteria questions below are covered.
We provide free, quality, compassionate care and support to terminally ill adult patients, their family and carers across Leicestershire & Rutland.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support.
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.
You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.
Main Responsibilities
Service delivery lead in Wiltshire of all YCDT programmes
Volunteer recruitment, training, management and supervision
Supporting young carers to achieve their educational potential
Monitoring and evaluation
Inspiring and empowering Young Carers to fulfil their potential



The client requests no contact from agencies or media sales.
This is an exciting opportunity for a Disabled person with strong HR and service management experience to support our high quality Information and Advice and Speaking Up (casework) Services rooted in the Social Model of Disability, Disability Justice, Equity and Human Rights. This role sits within our Senior Leadership Team and is central to the smooth running and growth of our organisation.
We are looking for an individual with a deep commitment to Disabled people’s rights and passion for leading change. The successful candidate will lead, motivate and support a diverse team of passionate caseworkers, manage impactful services, lead on HR, deputise around safeguarding and develop and maintain key relationships with partners and funders, and more.
What do we mean when we say ‘Disabled’? - We use the term ‘Disabled people’ to mean all people living with an impairment or health condition. This includes:
We recognise and respect that some of the people mentioned above do not think of themselves as Disabled but we believe the groups above can face disabling barriers in society.
Please provide your CV and a document (written or visual), voice note, video, BSL video or piece of art, telling us:
1. Why you want the Service Manager role.
2. What skills, knowledge and experience you have that makes you a good fit for the Service Manager role.
Please get in touch if you have any questions or would like an informal discussion about the role.
Please also get in touch if you need support to apply, adjustments, or any of the materials in a different format.
Disabled people in Merton face marginalisation and disadvantage. We navigate barriers and work to create a borough that is truly inclusive.
The client requests no contact from agencies or media sales.
Location: Hybrid, London with flexibility to work remotely
About the role
At SSAFA, safeguarding is everyone's responsibility. As awareness of safeguarding continues to grow, so does the need to provide expert advise and guidance to colleagues and volunteers who work with beneficiaries facing complex and often challenging situations involving safeguarding concerns.
As a Safeguarding Social Worker, you will play a key role in strengthening safeguarding practice across the charity. Working closely with the Principal Safeguarding Officer and wider Safeguarding team, you'll act as part of SSAFA's Safeguarding Single Point of Contact (SPOC) service, helping to lead the organisation's response to safeguarding concerns and providing expert advice and guidance to colleagues across the charity. You'll also contribute to the continuous development of safeguarding policies, procedures and best practice.
This is a rewarding opportunity for an experienced Social Worker who is passionate about safeguarding, enjoys working collaboratively, and is committed to helping create a culture where safeguarding is understood, prioritised and embedded in everything we do.
About the team
You will join SSAFA's Social Care Operations Directorate, reporting to the Principal Safeguarding Officer and working as part of a dedicated team committed to ensuring that serving personnel, veterans and their families receive the support they need. Working closely with colleagues across Social Work Services and other specialist functions, you will play a central role in promoting and embedding safeguarding practices throughout the organisation.
About you
You will bring extensive post-qualification experience, gained within safeguarding, together with a sound understanding of current legislation, guidance and best practice.
You will be confident in managing complex safeguarding concerns, providing professional advice and guidance, and supporting colleagues and volunteers to make informed decisions in challenging situations.
You will have the ability to assess risk, exercise sound professional judgement and work collaboratively with a wide range of stakeholders to achieve positive safeguarding outcomes.
Strong communication and interpersonal skills are essential, as you will be building effective relationships across SSAFA and with external agencies, delivering training and supporting colleagues at all levels of the organisation.
You will also be highly organised, with excellent attention to detail and the ability to manage a varied workload while maintaining accurate records.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2025 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
For more information and to apply, please click on the Redirect button.
If you have any queries or would like to speak to someone about this role, please contact Heather Hammett for an informal discussion.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 31st August 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
We’re looking for someone with a passion for supporting student-led opportunities and volunteering, with a drive to empowering others and breaking down barriers to participation.
The Students’ Guild supports a wide range of student-led activities which provide exciting and rewarding opportunities for our members. This role supports the Activities Team to proactively support and empower student-led activities, as well as championing a diverse range of student-led interests that enable development, participation and belonging.
You’ll be one of the key staff contacts supporting over 300 student-led societies. Providing support in volunteer management such as recruitment, induction, training, reward and recognition. Ensuring student group activity runs safely, as well as supporting the strategic development of the groups, ensuring as many students as possible have access to diverse, engaging and positive extra-curricular experiences.
The Role
Role: Student Activities Coordinator
Hours: 35 hours (to be worked flexibly)
Salary: Grade B, £26,852 - £30,443 per annum
Contract: Permanent
Location: Exeter/Hybrid
Who are we?
The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation who are looking forward to shaping a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
To find out more about working with us and to view the role profile please visit our website.
We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
How to Apply
Application Timeline:
Closing Date: 0930 Monday 17th August 20256
Shortlisting: 18th and 19th August 2026
Interviews: 27th/28th August 2026
You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
Please note:
For general enquiries or if you'd like an informal chat with the team to find out more about the role, the team and what they’re looking for in our new Student Activities Coordinator please do get in touch, we would love to hear from you.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
WHO WE ARE
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.
In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date!
WHO WE ARE LOOKING FOR
As we continue to grow our service across the North West, we are looking to recruit a Family Engagement Officer to join our newly established North West team. This role offers a unique opportunity to play a key part in the growth and development of our vital service, particularly in the Merseyside area. The role is currently being offered at 21 hours per week (0.6 FTE) but has the potential to increase to full time with further development.
As our ideal candidate you will be based in the Merseyside area or within commuting distance, but be happy to travel in and around the wider North West area. You will be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse or other areas when required.
You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.
Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
Starting at £15,600 with progression up to £18,000 p/a (£26,000 to £30,000 FTE)
21 hours (0.6 FTE) worked across 3 or 4 days
28 days annual leave, plus bank holidays (pro rated for part time work)
Healthcare Cash Plan
Quarterly Staff Recognition Award
A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”
The client requests no contact from agencies or media sales.
Join our team as our new Fruitful Cafe Team Member, supporting the growth of our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.
As our Café Team Member, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll support our trainees development, work on the day-to-day Cafe operations, and ensure our customers feel welcome.
You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Finance & Operations Officer provides high-quality finance, operational and organisational support to ensure the effective day-to-day running of Woman's Trust. Working across both Finance and Operations, the postholder will maintain accurate financial records, coordinate operational systems and provide administrative support that enables colleagues to deliver high-quality services to women affected by domestic abuse.
Hours: Part-time, 28 hours per week (0.8 FTE).
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
In return, we can offer:
To find out more and apply with your CV, please visit our website via the apply button.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 14th August 2026.
Interviews will be held on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
SOS UK is looking for a Project Manager to deliver our engagement work with a focus on our Climate Action Fund programme – Student Energy Action for Life (SEAL).
Role details
Location: Home working in (or close to) London, Midlands or Manchester
Working patterns: 1 FTE (35 hours per week) with typical working times between 9am and 5pm, Monday to Friday. The role includes weekly travel with early starts and late returns, and approx. 6 overnight stays a year.
Salary: Starting salary £32,289 per annum, rising to £36,843, plus London Weighting of up to £3,655 pro rata where applicable. We also provide up to a 6% pension contribution and life assurance.
Contract: Fixed term until December 2029
Closing date for applications: 31st August 2026 at 11.59pm
Interview dates: 14th September 2026 (TBC). All interviews will be held online.
About the role
This role will be primarily focusing on our Climate Action Fund programme – Student Energy Action for Life (SEAL), with opportunity to contribute towards our wider engagement programmes. SEAL has a twofold vision; to support students navigating the home energy system and to improve access to student energy efficient properties via landlord engagement and student campaigning.
Key responsibilities include:
Please read a full description of the role’s responsibilities and person specification (knowledge, skills, attributes, qualifications and experience) in the role profile.
Introducing SOS UK
SOS UK is a UK based charity transforming education so people protect the climate and nature.
Our education system helped cause the climate and nature crisis, but now we’re making it the solution. We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.
By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us.
Our education system helped cause the climate and nature crisis, but now we’re making it the solution.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about using research and evidence to influence climate policy and support local and strategic authorities to deliver their climate targets? Do you enjoy working across research, policy and stakeholder engagement in a collaborative, mission-driven organisation? Are you interested in data and impact? Then you could be UK100's new Research and Insights Officer!
You will support the delivery of UK100's research programme, helping to design and deliver projects that generate practical insights for local government. From conducting desk research and stakeholder interviews to producing reports, you'll help turn evidence into actionable recommendations that support ambitious climate action.
You'll also play a key role in translating research into policy and advocacy, through monitoring policy developments and helping to coordinate member networks and working groups. You'll lead on tracking the impact of our programmes by gathering evidence and maintaining organisational knowledge and data systems.
Research programme delivery:
Policy, advocacy and parliamentary engagement:
Impact tracking:
Member engagement:
Communications and dissemination:
Job Specification:
Essential Criteria:
Desirable Criteria:
First interviews will take place online across the 22nd and 23rd of September.
For more information, please read the attached recruitment pack.
Please apply via the Charity Jobs portal.
UK100 is the only network of ambitious councils led by all political parties working together to tackle climate change.



The client requests no contact from agencies or media sales.
Prospectus are delighted to be supporting a lovely organisation that provide welfare and wellbeing support in their search for a Senior People and Engagement Officer. This is a permanent role sitting within a collaborative and forward-thinking People team, and offers £36,000, on a remote basis with some travel to the offices in London. This is a genuinely varied role, combining employee relations support with employee engagement, wellbeing, inclusion and culture-focused projects.
Working closely with managers and colleagues across the organisation, you'll provide guidance on a range of people matters including absence, disciplinary, grievance and organisational change, while also helping to deliver initiatives that improve employee experience, wellbeing and workplace culture.
You’ll bring solid experience in a HR or people-focused role, with a sound understanding of HR policies, procedures and employment law. You’ll also have some exposure to employee relations processes; you might have gained this through supporting investigations, note-taking or case administration or advisory work. You’ll have a passion for employee engagement, wellbeing and inclusion initiatives, with strong communication and stakeholder management skills. You’ll be confident, and have some experience of, presenting and facilitating discussions with a range of audiences.
We’re looking for someone who is excited by the opportunity to develop across a broad people remit.
What you'll be doing:
This role is primarily home-based, with occasional travel to a Central London office for team events, project work and business requirements. Applicants must be able to travel to London when needed.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
Do you believe communities are central to preventing violence and creating safer neighbourhoods? Salford CVS is looking for a Development Worker (Violence Reduction) to support a community-led programme in Little Hulton, working alongside young people, residents and local organisations to identify priorities, shape solutions and drive positive change.
You'll build relationships, facilitate community engagement and co-design activities, amplify youth and community voices, and help local partners deliver initiatives that address the root causes of violence. If you're passionate about working with young people, strengthening communities and making a lasting impact, we'd love to hear from you.
Main purposes of the post
To support the delivery of the community-led violence reduction programme in Salford, working with young people, communities and VCSE partners in Little Hulton.
The Greater Manchester Combined Authority and Greater Manchester Violence Reduction Unit worked with 10GM, other VCSE providers and local communities to co-design our approach to a community-led violence reduction programme. The programme is one of the Violence Reduction Unit’s flagship projects across Greater Manchester and is in line with the ambitions of the Greater Manchester Violence Reduction Strategy and Public Service Reform programme to involve communities to identify priorities, problem solve and direct investment and interventions accordingly. In Salford, the programme will be delivered within Little Hulton.
Hours: Part-time, 18.75 hours per week.
Days: To be confirmed (core hours are worked between 8am – 6pm, Monday to Friday).
Contract: 1-year fixed-term contract, subject to the successful completion of a 3-month probationary period.
Place of work: Salford CVS’ offices in Eccles and within Little Hulton.
The Benefits of Working for Salford CVS:
We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: Noon on Wednesday, 26th August 2026.
Interviews: Tuesday, 8th September 2026 - in person at Salford CVS’ offices.
Could you help us deliver our key acquisition projects to recruit new donors for St Mungo's?
We are looking for a Senior Direct Marketing Officer to join the Public Engagement team at St Mungo's. In this role you will support the development, coordination and delivery of our fundraising communications plan for new supporters, helping us reach our fundraising goals and increase income to support our overall aims to end rough sleeping and homelessness for good.
Your role will help our programme grow our donor base and showcase the amazing work St Mungo's does and how a first gift can change a life. You will also:
You will join a motivated and passionate fundraising team. With your help, we will be able to recruit donors for the Supporter Involvement team to develop into long term donors, who will in turn help provide the income we need to expand the support St Mungo's can provide to people experiencing homelessness.
Whilst our main office is currently in Farringdon, London, we are flexible and encourage a blended working pattern including working from home and across other London or St Mungo's hub locations. More details will be provided at interview stage.
About you
We are looking for someone with experience of working in a fast paced fundraising, marketing or communications environment, with a good grounding in project coordination. We encourage you to apply if you are a proactive individual with excellent communication skills and can demonstrate your:
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 26 August 2026
Interview and assessments on: 9-10 September 2026
What we offer
Boaz Trust relies on the generosity of trusts and foundations to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer (Trusts) who can help us sustain and grow this vital income by building positive, long-term relationships with funders, delivering high quality applications and reports as needed.
The money raised through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.
Day to day, you will research prospective funders, prepare persuasive applications and cases for support, and produce accurate, engaging reports showing what funders’ support has achieved. You will manage a pipeline of applications and reporting deadlines, keep our fundraising database up to date, and work closely with colleagues across Boaz to best communicate the stories, outcomes, and impact from our work. You will communicate directly with existing and potential funders by email, telephone and, where appropriate, in meetings.
We are looking for someone who enjoys building interpersonal relationships with both funders and supporters and team-mates, is skilled at communicating through writing, can turn detailed information into a clear and compelling case for support, and is organised enough to manage several deadlines at once. You will already have experience of trusts fundraising or bid writing. Most importantly, you will be thoughtful, curious and collaborative, be aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers
while ensuring effective monitoring, reporting and continuous improvement.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.
2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.