Training management jobs
A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
REF-226 304
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employment Services in Barnet.
Sounds great, what will I be doing?
We're looking for a motivated, people-focused Employment Specialist to join our IPS team and help transform the lives of people with mental health needs. You'll manage a caseload of up to twenty clients, supporting them to find, secure and sustain meaningful employment in line with the eight IPS principles.
You'll work closely with clinical teams, attend multi-disciplinary meetings, and build strong relationships with employers to create real job opportunities. From CV support and interview coaching to in-work retention, you'll provide tailored, person-centred guidance every step of the way.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring proven experience of managing a caseload of up to 20 clients, applying the 8 principles of IPS to support individuals to secure and sustain employment through both job search activity and proactive employer engagement. You will work collaboratively with clinical teams, external agencies and employers, contributing to a multi-disciplinary approach that integrates employment and mental health support. You will have strong job-sourcing skills, building and maintaining relationships with local employers and wider Pan-London networks to create sustainable opportunities for clients. Highly organised and administratively strong, you will confidently manage documentation, track KPIs and meet performance targets in line with NHS and Hestia protocols. You will take a client-centred approach, providing ongoing support to both clients and employers, including during job starts and long-term sustainment, while offering clear guidance on the impact of work on benefits. You will be self-motivated, adaptable and committed to professional development, able to manage your time effectively across community and clinical settings, maintain professional boundaries, and engage fully in ongoing IPS training and support.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
The Operations Director is a senior leadership role at St Stephen’s, helping turn vision and strategy into effective day-to-day delivery. A highly relational role, combining strong operational leadership with collaboration, trust-building and a genuine care for people. The person we are looking for will lead across people, finance, systems, buildings and operations helping the church respond to the Holy Spirit and deliver our mission well.
St Stephen’s is a vibrant Church of England church in East Twickenham.

The client requests no contact from agencies or media sales.
We have some fantastic opportunities for dedicated and enthusiastic Keyworkers to join Barnardo's. Currently we have multiple Full Time, Permanent contracts available as we add to our growing team in Greater Manchester. Would you like the chance to provide crucial support to Children, Young People with Learning Disabilities and/or Autism (up to 25 years) and their families as part of the NHS Long Term Plan?
Covering the Greater Manchester area, it is essential to hold a valid UK driving licence with access to your own vehicle. As a Keyworker, you will have passion and commitment when delivering quality support within the family home, placement, or inpatient setting. You will work as part of a team to prevent - where possible - children and young people from requiring an inpatient admission or placement. Are you a compassionate individual looking for a meaningful and rewarding role?
As this is a new service there are lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer including core competencies through to bespoke training. To be a successful Keyworker, you will need to have the following:
- Experience in supporting children with Learning Disabilities or Autism
- The ability to ensure the 'voice' of the child and family is central, enabling lived experience to create change.
- Excellent team working skills. You will work as part of a service that covers the whole of Greater Manchester. However, there are 5 teams providing the opportunity to offer support and create strong relationships and partnerships in a local area and with colleagues which include Manchester, Bolton, Wigan, Tameside, Salford, Stockport and Trafford.
- Safeguarding knowledge.
- Good IT and recording skills.
This service is dynamic, no two days are the same, however you will have a number of children and young people who you will build positive and meaningful relationships with. You will manage your own diary with families, providing support at a time that suits their needs. This means you will be working some evenings and weekends. In return you will manage your hours so may benefit from later starts or earlier finishes. You will support in homes and the community and attend meetings with professionals and families to ensure excellent communication, a shared understanding and a team approach. You will support information to be understood, views to be shared, checking the right provision is known about and able to be accessed. You will work closely with health and social care partners. We aim to provide the right support, at the right time, in the right way. You may work by yourself or alongside colleagues depending on the support needed.
When completing your application please refer to your skills knowledge and experience in relation to the Advert description, Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with a fantastic health charity to recruit their Community Fundraiser – North. Covering Yorkshire, Northeast and Northwest of England, you will focus on their key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region.
Key Responsibilities:
· Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping the CRM fully up to date with information about supporters and their activities. Using that data to understand what motivates supporters in order to provide excellent stewardship
Person Specification:
· Record of achievement in a community, corporate or events team role·
· Proven experience in promoting & supporting a wide range of DIY & Supporter-led activities including livestreaming, virtual events & seasonal Community Fundraising products.
· Recruiting, supporting and supervising volunteers. ·
· Ability to work as a part of a flexible team and contribute to group and individual goals & KPIs ·
· Proven experience of working to and delivering high Income targets
· Proven ability to work remotely.
· Experience in working with a relational CRM database.
· Experience of cross-team working with internal and external stakeholders.
· Hold a UK driving licence and car, and be willing and able to travel within the UK.
What’s on Offer:
- Salary: £31,950
- Location: Homebased with travel within the region.
- Contract: Permanent
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Ready to turn passion into action? Jesuit Missions is seeking a bold, creative campaigner to lead our advocacy and campaigns for global justice. You’ll design inspiring, people-powered campaigns rooted in the lived experience of communities in the global South, motivating people across Britain to act for real change. Working with schools, parishes, and young adult networks, you’ll spark meaningful engagement and deliver dynamic events. You’ll build strong partnerships and amplify voices from Africa, Asia, and Latin America. By mobilising faith-based and public support, you’ll challenge injustice and tackle the root causes of poverty. If you’re imaginative, driven, and ready to empower others, join us and help change the world.
Please send an up-to-date CV along with a covering letter outlining why you are the best person for the role, bearing in mind the job description.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.
Speech and Language Therapist
We are looking for a Speech and Language Therapist (term time + 3 weeks only) to join a multi-disciplinary team which provides educational support to children and young people, their families and local schools.
Position: Speech and Language Therapist
Location: West London (office-based)
Salary: £53,076 per annum (£50,626.34 actual/pro-rated) + market supplement
Hours: Full Time (36 hours per week)
Contract: Permanent (term time + 3 weeks only = 42 weeks)
Closing Date: 11.59pm on Tuesday 24th February
About the Role
The Speech and Language Therapist at the Education Hub will provide specialist assessment, intervention and support for children and young people affected by the Grenfell Tragedy. The therapist will conduct comprehensive assessments using evidence-based tools, including formal standardised assessments, observational analysis and dynamic assessment approaches to evaluate speech, language and communication needs.
You will:
- Work on a 1:1 and group basis with children and young people and provide a high level of expertise to develop students’ speech, language and communication skills.
- Give advice, information and support to enable parents/carers and schools to promote the development of speech, language and communication skills.
- Work with families to equip them with the knowledge and skills to create supportive home environments that meet their child’s specific needs.
- Work in close liaison with the Occupational Therapist and the rest of the team to ensure efficient and effective management of children identified with speech, language and communication needs.
- Comprehensively assess children and young people to help identify difficulties in expressive and receptive language, social communication, fluency, and speech sound development, ensuring targeted and effective intervention.
- Produce detailed reports with clear actionable recommendations to inform support plans and guide effective therapeutic and educational strategies, ensuring interventions are tailored to each child’s specific speech, language, and communication needs.
- Develop Speech & Language Therapy training packages, policies, and programmes to parents, carers and professionals.
About You
You will have:
- UK qualified status and registered with the HCPC (Health and Care Professions Council) with a license to practice.
- Registered member of Royal College of Speech & Language Therapists
- Trained in Hanen, Elklan, Let’s Talk or VERVE Child Interaction (or a willingness to attend training)
- Extensive knowledge of principles in effective working with families and schools and application to practice.
- Experience of operational caseload management for children with a speech and language need.
- Extensive knowledge of appropriate assessment and therapeutic interventions relevant to the client group.
- Strong interpersonal and communication skills, with the ability to build positive relationships with diverse stakeholders.
- Culturally competent, with an understanding of diverse family contexts and the ability to tailor interventions accordingly.
- Skilled in trauma-informed practices with a focus on supporting children and families affected by adverse experiences.
- Participated in continued professional development and keep informed of relevant research and best practice, and to maintain HCPC registration.
- Knowledge and understanding relating to the safeguarding of children.
Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (2 sides A4 maximum) setting out how you meet the role requirements, please ensure this is in one document.
About the Organisation
The Grenfell 'Education Hub' opened last year to serve those most affected by the Grenfell Tower tragedy. The hub provides a safe, restorative and relational education support to children and young people, their families and local schools.
A consultation process in 2023 and 2024 about the needs of the community and the bereaved and survivors led to proposals for an educational ‘hub’. This comprises a wide range of professionals including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Specialist, and a Family Support Practitioner. Their time will be divided between direct work with children and families in the ‘Hub’, and support for local schools.
The activity of the hub aims to;
- Provide good quality educational support to as many children and young people as possible
- Build the skills and confidence of children and young people, their families, and education staff in local schools
- Develop strong relationships with those most affected by the Grenfell Tower fire
- Accurately assess its impact
Diversity & Inclusion: The Education Hub is committed to building an inclusive and diverse workforce. We welcome and encourage applications from people from all backgrounds.
Other roles you may have experience of could Speech Therapist, Language Therapist, Speech and Language Therapist, Therapist, Care, Support Group, Support and Advice, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for a new colleague to be a part of the Housing team in London making sure our customers receive a professional and high quality service.
In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.
You'll manage your own caseload and build effective working relationships with external agencies.
As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
- The ability to proactively manage a complex caseload
- Strong communication skills with previous experience of working with customers in a demanding environment.
- Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
- Previous experience, or a knowledge of delivering housing management services
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
You will be joining our team in London based in the Wembley office.
You'll be working with our customers in Brent.
The role is permanent, and you'll be working full time (37 hours a week).
The starting salary is £35,000 - £40,000 depending on your experience.
A basic DBS check will be completed if you are successful.
As a part of the SNG team some of your benefits will include:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
The client requests no contact from agencies or media sales.
£45,000 per annum
12 Month Fixed Term Contract with the potential to become Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Senior Data Analyst. The purpose of this role is to help UNICEF UK’s understanding of the world in which we operate. Specifically, it will derive insight from UUK data sets and build data pipelines and data products to support better decision making. This role will champion an evidence-based decision-making culture and operate in a consultancy style approach.
Skills
- Strong dashboarding and visualisation skills including Power BI.
- Cloud-based warehouse/data lake infrastructure and tools (AWS, Snowflake, etc.).
- Knowledge of SQL and Python or R.
- Operational knowledge of dbt Cloud.
- Knowledge of predictive models and data for decision making.
Experience
- Experience with combining, transforming, analysing and presenting complex data sets into actionable insights.
- History of introducing new analytical techniques into an organisation.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Thursday 5 February 2026.
Interview date: Thursday 26 February 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Context of Role
The International Planned Parenthood Federation (IPPF) is the world’s largest and most enduring network for sexual and reproductive health, rights, and justice. Locally led and globally connected across more than 150 countries, we are a Federation of equals. We are healthcare providers, educators, activists, researchers, and volunteers. For nearly 75 years, we have stood strong. Founded in 1952 by a courageous group of women, we now carry forward their vision of a just, equitable world free of coercion, violence, and discrimination.
Our work is wide-ranging, including comprehensive sex education, provision of contraceptives, safe abortion, and maternal care and responding to humanitarian crises. We pride ourselves on being local through our members and global through our network.
At the heart of our mission is providing – and advocacy in support of – integrated healthcare to anyone who needs it regardless of race, gender, sex, income, and, crucially, no matter how remote.
In the IPPF General Assembly in 2022, our Member Associations unanimously committed to actively participate in anti-racism efforts. The Board of Trustees further endorsed this work through a Declaration of Intent of our dedication to fostering equity and inclusivity, and to combat racism within the Federation. This role, along with an annual budget were born from this commitment as recognition that we need a dedicated fund and resource if we are going to deliver on our ambition.
Role Purpose
As the Anti-Racism Advisor at IPPF, you will spearhead IPPF's Anti-Racism Programme of Action, ensuring that our commitment to equity and inclusion is woven into every aspect of our work. You will work closely with IPPF Board members, our Member Associations, leadership and people across IPPF to drive transformative change and implement effective strategies to promote anti-racism and decoloniality within IPPF and beyond.
This is a hands-on, practical role for someone who can hit the ground running. You’ll be leading the design and delivery of Anti-Racism and Inclusion plans that turn IPPF’s vision of being a truly anti-racist organisation into reality, working across directorates and regions to embed change where it matters most. That means helping teams shift from intention to action, shaping and delivering interventions that have a real, measurable impact.
From advising on best practice, facilitating workshops and training, to reporting on progress and helping the organisation stay accountable, this is a role with reach and purpose.
to lead a global civil society movement providing and enabling sexual and reproductive health (SRH) services, championing SRHR for all.
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
This role covers London & South East. You must be able to work across London boroughs
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our London & South East Care Team.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers London & South East. You must be able to work across London boroughs
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 26 February 2026
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Grade: 5
Hours: Full-time 37.5 hours per week (Flexible working considered)
Position type: Permanent
Responsible to: Website Manager
Direct reports: None
Location: Truro, Cornwall (hybrid) or remote (UK only) with quarterly travel to Truro
ROLE PURPOSE:
Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our portfolio of websites. You'll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.
This is a creative and strategic role. In addition to paying attention to how our websites look and feel, you will plan our content strategy, use SEO and user experience principles in your writing and be able to spot user trends and share insights.
You'll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.
WHO ARE WE LOOKING FOR?
ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!
The ideal candidate will have:
- Writing Skills: You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you're explaining complex international issues or crafting persuasive fundraising appeals.
- Strategic Mindset: You should be able to interpret analytics data to understand what content works well and adapt the website accordingly
- Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.
This is a fantastic opportunity to get 'behind the scenes' of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Content Creation
- Produce engaging, high quality web copy that truly connects with our audiences and converts
- Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns
- Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice
- Plan and deliver the ShelterBox blog to increase engagement and organic traffic
- Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well
- Provide ideas for new web pages and copy based on SEO opportunities and industry trends
- Work closely with digital and fundraising communications teams to provide content and plan UX journeys for email and social channels
- Provide training to fundraising teams to develop their web copywriting skills
Planning, Testing and Auditing
- Contribute to our website content plans which meets user needs, attracts new visitors to the website and improves SEO and conversion rates
- Conduct SEO keyword research and monitor search rankings across the website
- Identify areas for improvement across in current website content and introduce new, engaging content which works to improve conversions and user experience
- Build tests and implement learnings into content plans, using split testing and optimisation tools
- Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy
- Use data analytics tools like ahrefs, Google Search Console, Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys
- Share insights and best practice with wider teams so they know what is working well and how to improve
International support
- Support our network of affiliate websites, by monitoring their content, prompting and helping those teams to update their pages
- Share our high-quality web content across all affiliate networks
- Support teams to improve quality of content with SEO training and recommendations
- Share best practice insights, advice and training to all affiliate teams
Other responsibilities
- Any other duties as needed, appropriate to the level and grade of the post
Please read the Applicant Guidance on our website before applying.
Family Support Worker
Maternity Cover up to 12 months
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteer Coordinator - Mental Health to play a pivotal role in our Volunteering Service in London
Sounds great, what will I be doing?
As a Volunteer Coordinator with Hestia's vibrant and supportive Volunteering Team, you'll play a key part in creating meaningful opportunities that empower individuals and strengthen our communities. You'll recruit, train, and inspire volunteers who work alongside people experiencing severe mental health challenges across our drop‑in community and crisis services. With collaboration, creativity, and empowerment at the heart of everything we do, you'll shape safe, inclusive, and uplifting environments that help individuals build confidence, improve wellbeing, and reduce social isolation. Working closely with colleagues across Hestia, you'll ensure volunteers feel valued, and service users receive tailored support, and every project delivers real impact.
In this role, you'll take a proactive lead in shaping high‑quality volunteer involvement across our mental health services. Working closely with the Area Manager, Service Managers, NHS Trust partners and Experts by Experience, you'll identify emerging needs and design volunteer roles that genuinely enhance clinical and support pathways. You'll champion a whole‑person approach supporting physical, emotional, social and spiritual wellbeing, while inspiring staff teams to think creatively about how volunteers can add meaningful value. From recruiting and training volunteers to delivering befriending and activity programmes, to supervising their day‑to‑day involvement, you'll ensure every volunteer feels confident, supported and aligned with service priorities. You'll build strong relationships across Hestia, particularly within our crisis alternative services, and offer expert guidance to colleagues to ensure best practice. With responsibility for maintaining accurate records and contributing to the smooth running of the Volunteering Programme, you'll play a vital role in ensuring our services remain responsive, compassionate and impactful. If you're passionate about people, community, and making a difference, this role offers the chance to lead with purpose and help others move toward independence and hope.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
This role calls for someone with exceptional organisational and project‑management abilities, capable of guiding and empowering volunteers, colleagues and service users with professionalism, warmth and confidence; someone who brings strong interpersonal skills, the ability to build trusting relationships across diverse communities and partner organisations, and a sensitive awareness of the cultural, social and health issues affecting people who use our mental health services. You'll need solid IT proficiency across Microsoft Office, strong literacy and numeracy, a thoughtful approach to evaluation, and a clear understanding of safeguarding principles, along with the confidence to address concerns appropriately. While experience supervising volunteers is an advantage, what truly matters is your ability to engage people in a friendly, supportive manner and create an environment where volunteers feel valued, informed and able to thrive.
This is a hybrid role with three days spent on site across our London services, including regular visits to our Aldgate head office, and two days worked remotely each week.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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