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Shop Manager
Service: Relate at Family Action
Location: Warwick
Hours: 37.5 hours per week (full-time)
Salary: £13.10 per hour
Contract type: Permanent
We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.
Who we are
Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.
Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.
What are we looking for?
• Charity retail experience preferred
• Experience of customer care
• High levels of organisational skills
• Highly focussed on maximising sales
• An eye for detail
• A sound track record in achieving targets and delivering success
You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.
The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.
What will we offer you?
We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Thursday 26th February 2026
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.
As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Cambridgeshire, Norfolk or Suffolk?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser – South East (Kent, Surrey or Sussex)
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the South East region.
As the Community Fundraiser covering the South East you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Kent, Surrey or Sussex?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.