Volunteer team leader role jobs

Housing Income Officer

We are looking for a Housing Income Officer to join an Income Management Team, this is an exciting opportunity to play a key role in supporting residents, reducing arrears and maximising income.

Position: Housing Income Officer
Location: Stratford, London or Trafford, Manchester with hybrid working (20 to 40% office based)
Salary: £32,881 per annum (London weighted) or £28,886 per annum (Regional)
Hours: Full time, 35 hours per week
Contract: Permanent and Fixed Term (up to 9 months)
Closing Date: 15 February 2026
Interviews: Week commencing 23 February 2026
Start Date: 30 March 2026

The Role

This role is about ownership, resilience and impact. You will manage a portfolio of customer accounts, working proactively to reduce arrears, prevent bad debt and support residents to sustain their tenancies.

You will be at the heart of a fast paced, customer focused service, speaking with residents daily, negotiating repayment plans and making confident decisions to move cases forward. Where necessary, you will play an active role in preparing and referring cases for court and attending hearings.

You will:

• Manage your own portfolio of accounts, reducing arrears and minimising bad debt
• Negotiate and agree repayment plans in line with policies and pre court protocols
• Support residents to maximise income, including signposting to welfare, employment and money advice services
• Take appropriate action to recover debt, including serving notices and preparing court applications
• Handle inbound and outbound calls in a high volume environment
• Attend court hearings when required

About You

We are seeking a confident, resilient and customer focused professional who can balance income recovery with meaningful resident support.

You will bring:

• Proven experience in customer service in a fast paced and challenging environment
• Excellent listening, influencing and negotiation skills
• The ability to remain calm in difficult conversations
• Strong organisational skills and the ability to prioritise workloads
• Confidence in making sound, independent decisions
• Experience in arrears management, debt recovery or income collection (desirable)
• An understanding of welfare benefits and their impact on residents (desirable)

Benefits Include

• Excellent pension plan with up to 6% double contribution
• 28 days annual leave plus bank holidays, rising to 31 days with service
• Westfield Health Cash Plan
• Non contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits and Employee Assistance Programme
• And many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

About the Organisation

One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.

People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to building an inclusive workplace where everyone feels welcome.

Other roles you may have experience of could include: Income Officer, Arrears Officer, Customer Account Lead, Rent Officer, Debt Recovery Officer, Housing Officer, Revenue Officer, Financial Inclusion Officer

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Goods For Good is seeking an inspiring Chief Executive Officer to lead the charity through its next chapter of growth, impact and sustainable change.

This is a rare opportunity to take the helm of a well-established, values-driven organisation at a pivotal moment in its journey, building on strong foundations to support people in need while reducing waste at scale.

After more than a decade of transformational leadership from our Founder and CEO, Goods For Good is entering a planned period of transition. We are now looking for a CEO who can provide confident strategic and operational leadership, strengthen partnerships, and guide the organisation through its next phase of development.

Founded in 2014, Goods For Good redistributes surplus, overstock and quality-seconds goods from businesses to vulnerable communities in the UK and overseas. Our unique model sits at the intersection of humanitarian aid and environmental responsibility, ensuring usable goods reach people who need them most rather than going to landfill.

Working with hundreds of corporate partners and a growing network of charity partners, we have delivered essential items to millions of people and prevented over 50,000 tonnes of goods from going to waste. Our work is practical, collaborative and impact-driven, rooted in dignity, sustainability and compassion.

As CEO, you will work closely with the Chair and Board of Trustees to shape strategy, grow income and partnerships, and ensure operational excellence across our UK and international work. You will act as Goods For Good’s lead ambassador, inspiring confidence among funders, partners and stakeholders, while empowering a committed team and volunteer network to deliver our mission.

This role will suit an experienced, values-led leader with a strong track record in partnership building, income generation and organisational growth, who is motivated by the opportunity to lead a charity that delivers tangible impact for people and planet.

Job term            Permanent, Part time, three days a week (0.75FTE)

Salary                £86,400 FTE (£64,800 for 24 hours per week) plus attractive benefits

Based                Hybrid. One day in office in London SW4 and two days remote. Fully remote and international candidates will also be considered.

Reports to           Executive Director

Alliance Publishing Trust (APT) aims to facilitate the exchange of ideas among people in philanthropy working for social change. We aspire to contribute to building an effective, accountable and thriving philanthropy field by being a ‘critical friend’ to philanthropy worldwide.

To do this we produce Alliance magazine, the leading quarterly publication for philanthropy and social investment worldwide and respected in the sector for thirty years. Each issue provides a special in-depth feature on a key aspect of philanthropy and social investment, with contributors from around the world and expert guest editors as well as interviews, news and book reviews.

We also produce over 700 items of digital content per year: providing premium interviews and articles published exclusively every Tuesday; daily free-to-read news, conference reports and a space for thinking, debate and peer exchange among philanthropy practitioners worldwide; weekly coverage of climate and gender philanthropy, monthly columns and more. In addition to written content, we convene 24 events a year to discuss the latest topics in philanthropy with speakers and attendees across the globe. 

With a core staff team based in London, valued freelance support and a team of representatives around the world, we work with the leading organisations and practitioners worldwide to deliver our charitable mission. APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. We have an outstanding team in place and are in a positive period of growth as we continue to deliver our long term strategy for 2030 and begin to create plans for beyond. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

Opportunity

As Alliance celebrates its 30th anniversary we are currently seeking a curious, motivated and collaborative individual to join us in the new role of Director of Philanthropy Knowledge. This externally-facing senior role would suit experienced candidates with a passionate interest in philanthropy and with a truly global mindset. Candidates should be eager to both learn about and examine philanthropic giving in all forms and in all contexts.

Building on the strong position of the organisation you will play a key role in shaping the organisational strategy and direction  in the years ahead through the knowledge and insights you will develop and maintain. To excel in this role, you will need to be able to forge positive professional relationships with senior leaders, both at large global institutions and small grassroots organisations.

Summary of main duties and responsibilities

The Director of Philanthropy Knowledge’s principal responsibilities are to keep up-to-date with the developments of the global philanthropy sector; be a proactive knowledge resource for the editorial team; build and maintain a strong network of relationships with key individuals and organisations on every continent; and to work with the Executive Director on generating philanthropic funding and support in line with APT’s strategy.

Knowledge

• Develop expansive knowledge of the global philanthropy sector, the people and organisations in that space, and to keep up with the latest trends and developments
• Maintain this knowledge through reading, research and global event attendance
• Ensure that this knowledge is built on hearing from a broad range of diverse voices and perspectives
• Share this knowledge with the in-house editorial team to help shape the editorial strategy, the publication’s understanding of the sector, and the Alliance event programme
• Share this knowledge with the sector through commentary including written contributions for Alliance and speaking at sector events

Relationship building

• Build and maintain a strong network of relationships with key individuals and organisations on every continent
• Be confident and comfortable to meet with the senior leaders of the sector to learn about their work.
• Be able to connect with leaders from a variety of cultures and contexts
• Attend relevant worldwide conferences and events to connect with key individuals and look for opportunities for how they may contribute towards Alliance’s mission. Eg; as guest editors, contributors, members of the Editorial Advisory Council, or in other forms of organisational partnership with Alliance.

Philanthropic funding & support

• Steward existing relationships with key core funders and sponsors of Alliance
• Ensure grant requirements are positively delivered in good time
• Work with the Executive Director to identify and approach potential funders – both core and project - and sponsors of Alliance
• Ensure that APT’s philanthropic support grows in line with APT’s fundraising goals to match its strategy and plans

General

• Manage a personal travel budget  to support the three core areas above
• Meet staff regularly to ensure seamless input into editorial and organisational plans
• Be an active team member, contributing ideas to the long-term development of Alliance
• Work on required tasks relating to any other APT projects

Person specification

Essential

• Excellent knowledge and understanding of the global philanthropy sector and the people and organisations active within it
• Strong existing personal network of people and organisations working within philanthropy
• Strong communication skills and a proven track record of building and maintaining positive professional relationships
• Experience of generating philanthropic support for charitable projects and stewarding the associated relationships

Desired

• High levels of organisation and ability to manage own workload
• Experience of public speaking and/or writing in a professional capacity
• Proficiency in a second language

Benefits

Alliance Publishing Trust is committed to a happy and healthy place to work. We offer extensive benefits to UK employees including but not limited to:

• Four-day work week
• Flexible working, both in terms of times and location
• Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service
• Enhanced pension
• Life assurance
• Enhanced occupational sick pay
• Leading enhanced parental policies
• Critical illness insurance
• Health cash plan for services and items such as dental and opticians
• Monthly physical wellbeing stipend
• Mental wellbeing support app
• Interest free season ticket loan
• Interest free tenancy deposit loan
• Travel insurance
• Employee volunteering day

Application Process

Deadline for application:  Friday 06 February 2026, 17:00pm (UK time)

Please submit your CV and covering letter via the Charity Jobs portal. In your cover letter you should address your suitability for this role based on the relevant skills and experience outlined in this job description. Please also state where you saw the job vacancy.

Interviews will be held on the week beginning Monday 16 February (in-person preferred but remote options available). Shortlisted candidates will be notified and invited by email prior. We are a small organisation and only successful interview candidates will be contacted.

Anticipated start date: 11 May 2026 but open to an earlier start date should availability allow. A job offer will be subject to a right to work check and the receipt of at least two satisfactory references.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during application process, we'll be happy to make reasonable adjustments to enable you to perform at your best. As part of our ongoing commitment to an accessible recruitment process, applicants are encouraged to contact APT to discuss any support or assistance they may have during the application process. Please email vanessa at vanessa@alliancemagazine dot org in the first instance.

This role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and create content for a new online resource hub, currently in development. We have big plans for this hub and want to pack it with expertise from brilliant chefs, leading educators and celebrities passionate about school food.

Our charity is growing again - this time we’re transforming online learning for school food. You’ll help shape and create resources for our new online hub. This hub will become a central point for schools, kitchen teams and caterers to seek inspiration. You’ll be creative and confident enough to work with busy chefs, celebrities and educators who all care deeply about feeding children brilliant school food. This role will sit in our communications team and focus on creating clear, engaging and practical resources that help people take action, whether that is a headteacher looking to improve their whole school to food or a school chef looking to transform their school meals.

You will help turn complex ideas, research and on the ground practice into user friendly content, in a range of formats, that reflects our brand, showcases the work of our chefs, schools, patrons and partners, and puts the wellbeing of children and young people at its heart. 

This is a hands-on creative role, well suited to someone starting out in content creation or design who wants to build their skills while helping future generations thrive.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. We believe every child has the right to eat and learn about good food in school. 

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role will initially support the set up and roll out of a national school food resource hub, supporting the creation of resources for the platform, working closely with internal teams and external partners. With the hub still in development, you will be joining at a crucial point to help shape what goes live, how it looks and sounds, and how useful it is for the people we most want to reach.

Our aim is that schools and the wider school food community can quickly find practical, trusted resources that help them improve food in schools. That might be a headteacher looking for a simple starting point, a school chef wanting a clear guide to implement new practices, or a teacher looking to introduce food education. 

Your role will focus on creating and maintaining high quality resources for the hub. You will turn ideas, evidence, and stories into clear content in different formats, including short one to two pagers, multi-page guides, videos, photographs and interactive resources. You will adapt your writing and framing to different audiences, keeping content aligned with brand guidelines.

This role sits within our comms team but works closely with our school transformation and membership teams. You will work with internal and external stakeholders to gather information and develop content, including supporting interviews and capturing case studies. You will also help manage the day to day flow of content into the hub, keeping resources organised, up to date and easy to navigate, while bringing a curious, practical mindset that helps us keep improving what we publish. You’ll identify any resources that could be a wider engagement tool to draw more people to the hub.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities: 

• Work with internal teams and external partners to develop and produce resources for the resource hub, aligned with project priorities and timelines.

• Turn existing programme materials, case studies and evidence into clear, attractive resources for different audiences (e.g. school leaders, kitchen teams, young people, parents, funders, policymakers).

• Write and edit copy for 1–2 pagers, multi page guides, slide decks, toolkits and the resource hub’s webpages.

• Work with colleagues to storyboard, script and produce short films for the resource hub. Where the resources could appeal to a wider audience, you will link up with the comms team to promote the hub.

• Create and maintain website content for the resource hub, writing clear copy for landing pages, navigation and resource descriptions, and working with the CMS to keep content up to date and well-organised

• Create short videos and films on your phone and capture photography in schools and at events.

• Work with the programme teams to build simple infographics, charts or visuals that explain impact and evidence.

• Ensure all content follows our brand guidelines, tone of voice and accessibility standards.

• Liaise with internal and external stakeholders, including teachers, chefs, young people and partner organisations, to gather information, quotes and approvals.

• Support interviews with pupils, school staff, chefs and partners, including preparing questions, note taking and transcribing.

• Support the management of content on the resource hub content management system, including tagging, links and basic SEO.

• Help maintain a content calendar for the resource hub and keep track of versions, approvals and review dates.

• Support testing of resources with users (e.g. short surveys, feedback sessions with teachers or pupils) and feed learning into future content.

• Contribute to wider communications activity, including newsletters, social media and events, as needed. 

• Ensure all resources comply with our commitment to equity, diversity and inclusion.

• Help to maintain basic documentation for resource creation, such as user guides and internal process notes.

 Essential skills & experience:

• A commitment to equity, diversity and inclusion and to centring the voices of lived experience and the school chef workforce in our work.

• You have interest and belief in our mission to improve kids’ health through improving food and food education in schools

• Experience of creating content or resources, through work, volunteering, study or personal projects.

• Strong writing and editing skills, with the ability to explain ideas in clear, simple and engaging language for different audiences.

• An eye for good design and layout, and confidence using basic design tools (for example Canva, PowerPoint or similar).

• Some experience of filming and photography, for example on a smartphone or basic camera, and an interest in improving these skills.

• Awareness of brand, tone of voice and visual identity, and the ability to apply agreed guidelines consistently.

• Confident interpersonal skills, with the ability to build positive working relationships with colleagues, schools, young people and external partners.

• Curious and proactive, willing to ask questions, gather information and turn it into practical, user focused resources.

• Good organisational skills, able to manage your time, juggle several pieces of work and keep clear records of versions and approvals.

• Comfortable working as part of a small, busy team, taking feedback on board and working collaboratively to improve content.

Desirable skills & experience:

• Knowledge of basic SEO

• Experience in education, charity or public sector comms

• Experience working with children

• Experience of using google drive and trello

• Video editing skills (Adobe Premiere, Final Cut, CapCut) 

Benefits

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Shortlisted candidates will be invited to an online 30-minute interview to take place on the 26th or 27th February. 

Successful candidates will be invited to an in-person second interview to be held at our office in Brixton, London on March 10th. The interview overall will take a maximum of one hour.

The deadline for applications is 23.30 on Fri 6th Feb.

We’re seeking a Senior Individual Giving Manager to join our Individual Giving & Legacy team! 

At Pancreatic Cancer UK, we’re on an ambitious journey to double our income within five years – and this role is vital to make it happen. You will:

• Drive transformational growth by setting the strategic direction of our Individual Giving programme.

• Lead a high-performing team to deliver ambitious targets across regular giving, cash, in memory, lottery and trading.

• Champion data-driven insight so we can test new approaches and optimise channels.

About You 

• You have experience leading a multi-million-pound Individual Giving strategy, and delivering multi-channel regular giving acquisition campaigns

• You’re an experienced and confident team leader and have proven experience in line managing a team.

• You’re analytical and able to interpret data, spot trends, and use insights to shape strategy and stay ahead in a fast-paced fundraising environment.

If this sounds like you – we’d love to hear from you!

About working for us 

This is a fast-paced organisation that is committed to making a difference. 

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us  

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.

We bring more break throughs through research, more change through campaigning and more support through our expert nurses.

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.

Because people with pancreatic cancer need more than hope.

Underpinning this vision are our three values: 

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply 

• You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Ciara Cakebread (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held on Wednesday 18th February.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.

Head of Community Sponsorship Role 

This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.

This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.

The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion. 

Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include: 

Career Pathway Headings 

Objectives 

Contribute to Citizens UK and Project Strategic Objectives 

• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.

• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.

• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.

Build and Manage Projects & Achieve Work Targets Effectively 

• Oversee multiple work strands, working in partnership. 

• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals. 

• Establish systems for performance tracking, evaluation, and continuous improvement across project streams. 

Learning, Expertise, Wellbeing & Inclusion 

• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects. 

• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks. 

Develop and Manage External Relationships 

• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders. 

• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader. 

• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions. 

Communications 

• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums. 

• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership. 

• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly. 

Develop and Manage Internal Relationships 

• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures. 

• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team 

• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team. 

• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives. 

Generate Income and Resources 

• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work. 

• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. 

• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D) 

• Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D) 

Experience 

• Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E) 

• Demonstrable track record of strategic leadership in a charity or community-focused setting (E) 

• Experience of managing cross-functional teams to deliver against ambitious organisational goals (E) 

• Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E) 

• Experience in leading campaigning and influencing strategies to secure changes in Government policy (E) 

• Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D) 

• Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E) 

Key skills and knowledge 

• Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E) 

• Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E) 

• In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E) 

• Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E) 

• Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E) 

• Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E) 

• Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E) 

• Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E) 

Personal qualities & values 

• A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E) 

• Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E) 

• Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E) 

• Committed to embedding refugee leadership and lived experience into programme design and delivery (E) 

• Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E) 

• Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) 

• Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E) 

Note: 

At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Head of Customer Contact - Repairs

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

REF-226 304

Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.

About The Role

WWT is the charity for wetlands.

This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.

Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.

You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.

You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.

About You

To join as our Assistant Director of Operations, you will need to evidence:

• Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
• Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
• Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
• The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
• An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
• A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
• Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 23rd February 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Job Description

We’re looking for an HR Advisor to join our HR Business Partnering team and make a real difference in a mission-led organisation. In this role, you’ll support the delivery of a professional, high-quality HR service to the Caring Services directorate, working closely with HR Business Partners to help managers and teams navigate a wide range of people matters.

You’ll provide trusted, practical advice to managers and employees on the full spectrum of HR and employee relations issues, underpinned by sound employment law knowledge and best practice. From managing absence and performance issues to supporting formal ER processes, you’ll play a key role in enabling managers to act confidently, fairly and consistently. 

This role offers a collaborative environment with strong support from your Business Partnering colleagues, while also providing significant flexibility and autonomy in managing your daily responsibilities.  

Your Impact: 

• Working in partnership with HR colleagues to deliver a responsive, high-quality HR service aligned to regional needs and wider organisational objectives. 

• Providing professional advice and hands-on support to managers on misconduct, capability, absence and performance matters, including acting as the HR representative at disciplinary and performance meetings. 

• Proactively managing short- and long-term sickness absence cases, liaising with Occupational Health and supporting managers to take appropriate action. 

• Preparing and analysing HR management information and reports to support senior leaders in identifying trends and developing effective action plans. 

• Working closely with Payroll and HR Services to resolve queries within agreed timescales and ensure a smooth employee experience 

• Supporting local recruitment activity, HR workshops, and project work as required. 

Key Criteria: 

• Solid experience in a generalist HR role, providing advice to managers on best-practice HR approaches, including change management. 

• Recent experience working in a fast-paced, multi-site organisation. 

• Strong communication and interpersonal skills, with the confidence to handle sensitive and complex employee relations situations professionally and tactfully. 

• Excellent organisational and time-management skills, with the ability to manage competing priorities and work autonomously. 

• Good working knowledge of current employment legislation and its practical application. 

• Experience working with trade unions is desirable. 

• Experience within healthcare, social care or the charity sector is an advantage, but not essential. 

• CIPD qualification (or working towards one) or equivalent practical experience. 

Please see the full job description . 

Additional Information

Application & Interview Process 

• As part of your online application, you will be asked for a CV and complementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Close date for applications: 8 Feb 2026. We encourage you to apply early as we may close the application process sooner, once we receive enough qualifying applications. 

Salary: £30,000-35,000 per annum, depending on experience 

Contract:  Permanent, 35 hours per week 

Based:  Home-based in Wales and the Southwest with regular travel to our Wales Hospice and Tiverton offices. 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave (exclusive of Bank Holidays) 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £35,482 - £38,224

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA811

Main Purpose and Scope of the Job:

 This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.

Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs

Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met. 

Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.

Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.

Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.

 Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse. 

 

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

 

Head of Philanthropy and Corporate Partnerships

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Salary: £50,000 pro rata (£40,000 actual
Part time: 28 hours per week
Contract: Permanent

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.

Missing People is an independent charity that relies on donations. You can read about our vital work in our latest Impact Report.

THE IMPACT YOU WILL HAVE

You will be a forward-looking and collaborative Head of Philanthropy and Corporate Partnerships, a vital role as we enter an exciting new phase for the charity. You’ll be joining a talented and dedicated team focused on delivering our new and exciting strategy. As the Head of Philanthropy and Corporate Partnerships you will inspire, and lead, income generation from corporate partnerships and philanthropists. Building on a step change, delivering ambitious future income growth. Working as a member of the Senior Leadership Team, you will also contribute to Missing People’s strategy and plans.

This key role will lead growing income streams currently worth a combined £1.1 million per year, plus an incredible ongoing partnership worth £1 million pa. The role’s focus will be continued growth at an even faster rate. You will lead a step-change in income that directly drives the charity’s ability to be there for people who are missing and those who love them.

You will lead and line manage established and high performing teams, creating the culture for them to deliver their very best. As a senior leader you will take a key role in department-wide development, culture, planning and delivery as well as influencing charity-wide and externally.

ABOUT YOU

If you are ready to bring your expertise in philanthropy and corporate partnerships to lead and vital fundraising at Missing People you will have:

• Significant experience leading growth (i.e. £500k increase) in income in both, or one of, philanthropy or corporate partnerships
• Experience of directly securing and managing high value support and partnerships
• Experience of successfully preparing others to also secure such support
• Experience of leading and developing high performing teams of fundraisers
• High level of experience of using Raisers Edge, or equivalent fundraising database
• Experience of developing and implementing fundraising plans, products and events
• Sound understanding of the voluntary sector as well as regulatory framework for fundraising;
• Right to work in the UK.

WHAT WE OFFER

Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

HOW TO APPLY

Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 on 8th February 2026
Interviews: Week commencing 16th February 2026
Start date: ASAP March 2026

Benefits: Missing People offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*•Additional paternity pay*• Additional sick pay* *available after probation period passed

You may also have experience in: Head of Partnerships, Partnership Management, Philanthropy Manager, Special Events Coordinator, Donor Relations Manager, Fundraising Events Manager, High-Net-Worth Donor Manager, Development Events Specialist, Charity Fundraising Manager, Major Gifts Coordinator, Special Events Fundraiser, etc.

REF-226 195

What if your strategic insight and partnership could help transform how one of the UK’s largest charity’s makes financial decisions, empowering leaders across the organisation to create greater impact for people affected by dementia?

As a Senior Finance Business Partner, you'll work alongside senior leaders across Alzheimer's Society, turning complex financial information into clear insights that support more informed decision-making.

In a role where every pound matters in the fight against dementia, you'll ensure our resources are directed where they can make the greatest difference. Whether that's funding groundbreaking research, delivering vital support services, or campaigning for systemic change. You'll build meaningful relationships, develop budget holders' capabilities, and offer challenge and support to help colleagues navigate financial complexity with clarity and purpose, empowering them to make decisions that maximise our impact for the 900,000 people living with dementia in the UK and their families.

You'll be part of our Finance & Assurance directorate, where our vision is to be the Society's single point of truth. Working within the Financial Partnering, Planning & Analysis function, you'll connect Finance with the wider organisation, translating strategic plans into sound financial frameworks that enable our mission rather than holding it back.

This is also a people leadership role. You'll develop and manage a team of Finance Business Partners, creating an agile, high-performing culture where accountability and support go hand in hand. Together, you'll role-model best practice, share knowledge freely, and flex your resources to meet the changing needs of the Society throughout the year.

About you:

You're an experienced accountant with a track record of financial partnering at senior levels. You understand that excellent business partnering combines accurate numbers with storytelling, influencing, and helping others see the bigger picture. You're comfortable working across boundaries, challenging assumptions constructively, and coaching colleagues to strengthen their own financial knowledge.

You'll have:

- CCAB qualification through education or demonstrable knowledge.
- Significant experience strengthening financial capability across large or complex organisations, including developing training and coaching programmes.
- A proven track record of building and leading high-performing teams, with strong focus on development and performance management.
- Expert knowledge of financial planning, budgeting and forecasting processes and tools.
- Substantial experience working with finance systems, particularly ERP systems (we use Unit4).
- Experience driving quality improvement through data-driven metrics and reporting.
- A track record of challenging assumptions and holding others accountable for their financial responsibilities.

What you’ll focus on:

- Partnering with senior leaders across the Society to provide insights and recommendations that support effective, informed decision-making.
- Strengthening financial knowledge and confidence with budget holders through coaching, training programmes and partnership-based support.
- Leading and developing a high-performing team of Finance Business Partners, building a culture of accountability, collaboration and continuous improvement.
- Working collaboratively across the Finance team to design intuitive reports and analysis that meet the needs of colleagues across the Society.
- Building strong relationships with senior leaders to understand their strategic objectives, anticipate challenges and identify cost optimisation opportunities.
- Using storytelling and creative approaches alongside data-driven analysis to communicate key financial messages effectively.

Are you ready to influence at senior levels, bringing both challenge and practical solutions?
Can you lead a team that's valued not just for their technical expertise, but for the partnership and insight they bring to every conversation?
 
Important Dates

- Deadline for applications is Sunday 1st February 2026.
- Interview invites will be issued by Tuesday 10th February 2026.
- Interviews will take place across 17th, 18th and 19th of February 2026. 

There will be a presentation task to prepare ahead of the interview. Depending on volume of applications, you may be invited to a second stage interview during W/C 23rd February 2026. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

At Alzheimer’s Society, we’re united by one purpose: to improve the lives of people affected by dementia. From frontline support to digital innovation, everything we do is driven by compassion, expertise and a determination to make a real difference where it matters most. 

We’re now looking for a Development Manager (Salesforce) to play a pivotal role in delivering our Technology Roadmap and shaping the future of our digital platforms. This is a senior, highly technical leadership role within our Technology directorate, sitting at the heart of how we design, build and improve systems that support people living with dementia, their careers, and the colleagues and volunteers who support them. 

Our Salesforce platform underpins critical line-of-business services across the Society. You’ll lead the development of this platform while also helping us prepare for the introduction of new technologies as our ambitions grow. That means real scope to influence strategy, broaden your technical expertise, and help define how we deliver secure, high-quality services at scale. 

You’ll work closely with Product Managers, Product Owners and a wide range of IT delivery teams including Cyber Security, Enterprise Architecture, Digital and Data. You’ll also lead a blended development team of internal colleagues and external partners, fostering a high-performing, inclusive culture where people feel supported, challenged and valued. 

If you’re passionate about technology, leadership and using your expertise for social good, this is an opportunity to make your work truly meaningful. 
 
About you 

You’re a trusted technical leader who combines deep systems development expertise with a collaborative, values-led approach. You’re comfortable balancing strategic thinking with hands-on oversight, and you thrive in complex environments where security, quality and user needs are critical. 

You believe in working better together, you lead with compassion, and you’re determined to make a difference through the work you do. 

You’ll bring experience of managing development teams, shaping development practices, and working closely with product and architecture colleagues to deliver value-driven outcomes. Just as importantly, you’re committed to continuous learning, inclusive ways of working, and creating an environment where people can do their best work. 
 
You’ll have: 

-  Led and developed a high-performing systems development team, setting clear direction, objectives and development plans 
- Take a security-first approach to systems development, embedding quality, privacy and compliance by design 
- Work closely with Product Owners and Product Managers to assess demand, shape solutions and deliver against roadmaps 
- Oversee the full software development lifecycle, including planning, estimation, testing, release and deployment 
- Manage development capacity and resources to ensure workloads are focused on value and impact 
- Collaborate with Cyber Security, Enterprise Architecture, Digital and Data teams to meet organisational standards and stakeholder expectations 
- Build strong relationships with platform and technology vendors 
- Champion continuous improvement and align development processes with ITIL v4 and DevSecOps good practice 
- Model inclusive leadership and support a culture where everyone can thrive, including colleagues and volunteers 

What you’ll focus on:  

- Delivering and evolving our Salesforce platform to support vital services for people affected by dementia 
- Defining and improving systems development strategies, methods and tooling 
- Translating complex business needs into secure, high-quality technical solutions 
- Ensuring development work meets agreed quality standards and compliance requirements 
- Supporting the Society’s wider mission by using technology as a force for positive change 

Important Dates  
Deadline for applications: 23:59 on 2nd Feb 2026
Invites sent out:  5th Feb 2026 
1st stage Interviews: 11th & 12th Feb 2026 
2nd stage Interviews: W/C 23rd Feb 2026 
 
There will be a presentation task assigned during the 1st stage interview process

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Senior Fundraising Events Coordinator

The role will be hybrid - mostly WFH with coming into the London office at least once a week .

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

We are looking to hire a Senior Fundraising Events Coordinator within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.

The Senior Fundraising Events Coordinator will be primarily working on the Schools Triathlon programme and managing all PR & social media comms, and also supporting on both merchandise and sponsor management. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 15 events in 2026 and significantly expand the series.. 

We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in. 

Key responsibilities

Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond 

• Throughout September to February, present assemblies for the Schools Triathlon to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
• Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online; as well as with participating schools through the delivery of assemblies and in comms prior to the event day. 
• Work with our event delivery partners to deliver 15 events throughout April, May and June 2026, ensuring that the event logistics, host school requirements, participant details are finalised and managing host school relations.
• Respond to enquiries from parents and guardians on our dedicated inbox and mobile phone when needed.
• Develop a good working relationship with the Triathlon Committee, made up of Restless Development staff and volunteers, while still keeping the appropriate members informed and bringing in support as and when needed.
• Update on relevant KPIs and income where needed
• Support the Senior Fundraising Manager with recruitment of regional volunteers when needed

Schools Triathlon social media & PR 

• Lead on all social media activity for the Schools Triathlon across  our social media channels
• Lead on liaising with external PR and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
• Lead on being the main contact for all Host School marketing teams, ensuring effective working relationships are in place and maintained to an excellent standard
• Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
• Work closely with the Comms team, to ensure best working practices and collaboration is in place
• Together with the Head of Fundraising, lead on the drafting and development of the Schools Triathlon parent comms
• Manage the partnership with our events photographers

Sponsors

• Together with the Head of Fundraising, develop a sponsors partnership prospect list that aligns with our social values for year 2027 and beyond
• Lead on the project plan for our sponsors with support from the Head of Fundraising
• Set, monitor and report on the progress of KPIs and fundraising as and when needed
• Work with the wider team to plan and deliver an excellent stewardship journey for sponsors ensuring continued engagement 

Systems, Processes & Communications

• Support the wider team with event comms responding in a timely and professional manner.
• Use DotDigital to communicate to  schools and event participants 
• Competent use of Excel to process data and regularly update internal and external databases.
• Manage the Schools Triathlon website, ensuring that it is up to date and relevant.
• Accurate and timely logging of information into Restless Development’s registration system Eventrac and CRM, Salesforce – executing mass imports, new individual records, and regularly cleaning data.
• Understand and manage fundraising using the digital fundraising platform, JustGiving, ensure all pages set up are logged on our CRM.

Other 

• Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
• Support on wider charity initiatives as and when needed
• Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
• Manage our Schools Triathlon Leader programme, working with the wider team to recruit and develop the opportunity for graduates/young people
• Undertake any other duties as requested by the Head of Fundraising. 

Job title: Senior Fundraising Events Coordinator

Location: North London/Cambridge (with travel to the office once a week)

Salary: £37,226 per annum (Band O)

Preferred start date: March 2026

Length of contract: 2 years fixed contract

Reports to: Head of Fundraising

Expected travel:
Frequent travel around your county and other areas in the UK for school assemblies and school meetings. Occasional evening and weekend work for Schools Triathlon events in April-June and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.

Skills and experience

Essential

• Experience of fundraising event planning and management 
• Experience of using social media channels for stewardship & marketing
• Experience of using email system (DotDigital or equivalent)
• Excellent interpersonal skills
• Excellent planning, organisational and logistical skills
• Public speaking and presentation experience
• Strong IT skills (inc Excel), strong numeracy skills to process financial data
• Ability to manage high performing relationships with multiple stakeholders
• Ability to work to deadlines and balance multiple priorities
• Ability to manage own time and work autonomously 
• Ability to think creatively and innovatively 
• Strong written communication skills
• Full drivers licence and access to a vehicle 

Desirable

• Interest in/ knowledge of international development