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First Step Supports families of children with special needs and/or disabilities, and was founded in 1988 by parents, for parents. More than 38 years later, our mission remains the same: to provide a welcoming and supportive community for families navigating the responsibility of raising a child with special needs and/or disabilities.

 From the moment a family joins us, we want them to know they’re not alone. We understand that every family’s journey is different. We’re here to listen, understand and offer practical and emotional support – through the difficult times and the successes, however big or small.

 We are seeking an outstanding Chief Executive Officer to guide First Step into its next chapter, following the announcement of the planned retirement of our current CEO after 11 years of dedicated service.

 You join us at an exciting and transformative time. We are actively driving the organisation forward, focusing on long-term sustainability while ensuring we never lose sight of the families who rely on us.  We are looking for a CEO who shares our values, inspires others and can lead with vision, compassion and determination.

You will be an experienced senior leader experienced with managing the wide range of disciplines that come with a small organisation.  You will have a track record of developing strategy and translating it into practical plans and measurable outcomes. You may already be a CEO or be ready to take that next step.

The First Step CEO will provide leadership, driving the continued development and delivery of First Step’s ambitious plans and services for the families and children we support.

The role calls for an office-based, visible, hands on and outward-focused leader, who is comfortable leading from the front and being closely involved in the day-to-day running of the organisation. They will champion First Step within the community, engaging and inspiring existing and potential supporters and donors.

To achieve this the CEO will:

• Inspire, energise and direct the First Step team of staff and volunteers, to consistently deliver outstanding support for families of children with special needs and/or disabilities.
• Foster a positive and proactive culture that embodies excellence and compassion at every level.
• Shape and communicate a strong strategy and vision, ensuring that every aspect of our work aligns seamlessly with First Step’s objects and values.
• Actively seek out and embrace new possibilities to expand and enhance services, driving innovation to ensure the organisation continues to make a meaningful difference to families and their children.
• Ensure the organisation is financially secure, and that the necessary funds are generated to enable the organisation to thrive.

As we follow the recruitment requirements of Keeping Children Safe in Education although initially we are accepting a CV and Personal Statement, for shortlisted candidates we will require a fully completed Application Form with a full education and working history with any gaps explained prior to interview.

At First Step, safeguarding children and vulnerable adults is at the core of everything we do. Working closely with children, parents, staff, volunteers, and the wider community, we are dedicated to creating a safe and nurturing environment where everyone can thrive.

Our team is vigilant and proactive to identify and address any concerns, and to follow our robust procedures whenever there is a belief that a child or vulnerable adult may be at risk of harm.

We are equally passionate about championing equality and diversity in our employment practices and the services we provide. First Step embraces inclusion, celebrating the unique perspectives and talents that each individual brings to our organisation. We actively encourage people from all backgrounds – regardless of race, gender, disability, age, marital status, sexuality, religion, background, or personality – to play a key role in building vibrant, sustainable communities. Our commitment is rooted in recognising and valuing the strengths diversity brings to our team and our wider community.

Please note: You will be required to undertake a Disclosure and Barring Service (DBS) check in line with the Rehabilitation of Offenders Act 1974, ensuring we maintain the highest standards of safety and trust.