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Contract: 9-month Fixed Term Contract
Salary: £29,849 - £35,493
Closing Date: Tuesday 11th August 2026
Interviews will be held week commencing 17th August 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 9-month fixed term basis.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.
The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public.
The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.
The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.
These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.
There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.
About you
- Experience of working in Supporter Care or customer focused team
- Excellent organisational skills, with the ability to plan and work to tight deadlines
- Excellent written and verbal communication skills
- Excellent interpersonal and relationship building skills
- Ability to work well with others and on your own initiative
- Ability to investigate and resolve problems
- Ability to be flexible and switch between tasks as needed
- Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
- Basic understanding of GDPR and Data Protection
What you’ll be doing
- Interacting with existing and prospective supporters via multiple communication channels
- Resolving complaints in line with our policy, escalating feedback where necessary
- Listening to and quality checking calls handled by the third-party contact centre
- Supporting with required training of the third-party contact centre call handling team
- Processing fundraising donations
- Maintaining supporter records on the Raiser’s Edge CRM system
- Helping to ensure team processes are accurate, efficient, and up to date
- Helping to ensure the team meets its service SLAs and KPIs
- Maintaining a good understanding and working knowledge of new sector regulations
- Supporting the delivery of strategic projects in line with the Supporter Care strategy
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Thank you!
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
- Open and prepare buildings each morning for operational use.
- Unlock, inspect and secure all buildings and external areas.
- Carry out daily opening and closing inspections.
- Ensure buildings remain safe, clean and presentable throughout the day.
- Prepare rooms for activities, meetings, training sessions and events.
- Set up and dismantle tables, chairs and equipment.
- Ensure rooms are returned to the required layout after use.
- Carry out daily walk-round inspections of all facilities.
- Report defects promptly to the Operations & Facilities Manager.
- Liaise with contractors attending site.
- Assist with contractor supervision where required.
Planned Maintenance
Undertake general maintenance including:
- Minor plumbing repairs.
- Minor carpentry repairs.
- Decorating and painting.
- Furniture assembly.
- Repairing fixtures and fittings.
- Replacing door furniture and locks.
- Replacing light bulbs and lamps.
- Clearing blocked gutters.
- General DIY repairs.
- Garden and grounds maintenance.
- External cleaning.
- Maintaining pathways and entrances.
- General building repairs within competence.
- Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
- Replace plug tops and fuses on portable equipment where appropriately trained.
- Carry out visual inspections of electrical equipment.
- Assist external contractors during servicing and repair works.
Facilities Compliance
Carry out and record routine statutory compliance checks including:
- Weekly Fire Alarm Tests.
- Emergency Lighting Tests.
- Monthly Legionella temperature monitoring.
- PAT Testing (following appropriate training).
- Intruder Alarm Tests.
- Fire Door inspections.
- First Aid box inspections.
- Accident book monitoring.
- COSHH cupboard inspections.
- Water hygiene monitoring.
- Daily building safety inspections.
- Monthly facilities inspections.
- Health & Safety monitoring.
- Record all compliance checks accurately.
- Report any non-compliance immediately.
Health & Safety
- Work in accordance with all Health & Safety legislation.
- Follow QCCA Health & Safety policies.
- Follow Lone Working procedures.
- Follow Manual Handling procedures.
- Follow Working at Height procedures.
- Use appropriate Personal Protective Equipment (PPE).
- Report accidents, incidents and near misses.
- Support risk assessments.
- Ensure safe systems of work are followed.
- Ensure safeguarding responsibilities are understood.
- Maintain safe access and egress throughout all sites.
Security Responsibilities
- Act as a key holder where authorised.
- Lock and unlock buildings.
- Operate intruder alarm systems.
- Monitor CCTV where required.
- Ensure buildings remain secure.
- Challenge unauthorised access where appropriate.
- Report security concerns promptly.
Customer Service
- Welcome visitors, hirers, contractors and members of the public.
- Provide a professional and courteous first point of contact.
- Assist customers with enquiries.
- Answer incoming telephone calls.
- Take accurate messages.
- Direct enquiries to the appropriate member of staff.
- Support community events where required.
- Build positive relationships with hirers and partner organisations.
Administrative Responsibilities
- Complete maintenance records.
- Update inspection logs.
- Maintain electronic compliance records.
- Complete basic data entry.
- Use Microsoft Office and organisational software.
- Send and receive work-related emails.
- Monitor stock levels.
- Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
- Maintain inventory records.
- Assist with booking preparation where required.
- File maintenance certificates and compliance documentation.
- Support reception and administration during busy operational periods.
Cleaning Responsibilities
- Undertake general cleaning where required.
- Inspect cleaning standards across all buildings.
- Ensure kitchens, toilets and communal areas remain clean and safe.
- Remove waste and recycling.
- Maintain cleaning stores.
- Monitor cleaning supplies.
- Support deep cleans where required.
General Responsibilities
- Work across all QCCA sites.
- Respond to emergency maintenance requests.
- Carry out reasonable duties consistent with the role.
- Attend staff meetings.
- Attend mandatory training.
- Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
Thank you!
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
- Open and prepare buildings each morning for operational use.
- Unlock, inspect and secure all buildings and external areas.
- Carry out daily opening and closing inspections.
- Ensure buildings remain safe, clean and presentable throughout the day.
- Prepare rooms for activities, meetings, training sessions and events.
- Set up and dismantle tables, chairs and equipment.
- Ensure rooms are returned to the required layout after use.
- Carry out daily walk-round inspections of all facilities.
- Report defects promptly to the Operations & Facilities Manager.
- Liaise with contractors attending site.
- Assist with contractor supervision where required.
Planned Maintenance
Undertake general maintenance including:
- Minor plumbing repairs.
- Minor carpentry repairs.
- Decorating and painting.
- Furniture assembly.
- Repairing fixtures and fittings.
- Replacing door furniture and locks.
- Replacing light bulbs and lamps.
- Clearing blocked gutters.
- General DIY repairs.
- Garden and grounds maintenance.
- External cleaning.
- Maintaining pathways and entrances.
- General building repairs within competence.
- Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
- Replace plug tops and fuses on portable equipment where appropriately trained.
- Carry out visual inspections of electrical equipment.
- Assist external contractors during servicing and repair works.
Facilities Compliance
Carry out and record routine statutory compliance checks including:
- Weekly Fire Alarm Tests.
- Emergency Lighting Tests.
- Monthly Legionella temperature monitoring.
- PAT Testing (following appropriate training).
- Intruder Alarm Tests.
- Fire Door inspections.
- First Aid box inspections.
- Accident book monitoring.
- COSHH cupboard inspections.
- Water hygiene monitoring.
- Daily building safety inspections.
- Monthly facilities inspections.
- Health & Safety monitoring.
- Record all compliance checks accurately.
- Report any non-compliance immediately.
Health & Safety
- Work in accordance with all Health & Safety legislation.
- Follow QCCA Health & Safety policies.
- Follow Lone Working procedures.
- Follow Manual Handling procedures.
- Follow Working at Height procedures.
- Use appropriate Personal Protective Equipment (PPE).
- Report accidents, incidents and near misses.
- Support risk assessments.
- Ensure safe systems of work are followed.
- Ensure safeguarding responsibilities are understood.
- Maintain safe access and egress throughout all sites.
Security Responsibilities
- Act as a key holder where authorised.
- Lock and unlock buildings.
- Operate intruder alarm systems.
- Monitor CCTV where required.
- Ensure buildings remain secure.
- Challenge unauthorised access where appropriate.
- Report security concerns promptly.
Customer Service
- Welcome visitors, hirers, contractors and members of the public.
- Provide a professional and courteous first point of contact.
- Assist customers with enquiries.
- Answer incoming telephone calls.
- Take accurate messages.
- Direct enquiries to the appropriate member of staff.
- Support community events where required.
- Build positive relationships with hirers and partner organisations.
Administrative Responsibilities
- Complete maintenance records.
- Update inspection logs.
- Maintain electronic compliance records.
- Complete basic data entry.
- Use Microsoft Office and organisational software.
- Send and receive work-related emails.
- Monitor stock levels.
- Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
- Maintain inventory records.
- Assist with booking preparation where required.
- File maintenance certificates and compliance documentation.
- Support reception and administration during busy operational periods.
Cleaning Responsibilities
- Undertake general cleaning where required.
- Inspect cleaning standards across all buildings.
- Ensure kitchens, toilets and communal areas remain clean and safe.
- Remove waste and recycling.
- Maintain cleaning stores.
- Monitor cleaning supplies.
- Support deep cleans where required.
General Responsibilities
- Work across all QCCA sites.
- Respond to emergency maintenance requests.
- Carry out reasonable duties consistent with the role.
- Attend staff meetings.
- Attend mandatory training.
- Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a creative, organised and experienced media and communications professional to join our External Affairs team within the Policy and External Affairs Directorate.
The Senior Media & Communications Manager will manage our press office and lead our media engagement activity to support our strategic impact and communications objectives, aligned to our business plan and wider corporate strategy.
You will use your skills and experience to help engage a range of media outlets on our expertise, insights and evidence on youth employment, placing our spokespeople appropriately for a variety of opportunities.
-
You will also work closely with wider External Affairs colleagues and teams across the organisation to build our corporate impact narrative.
-
At a time when youth employment is a high priority for Government and the news agenda, the post holder must also be able to demonstrate policy and political literacy and high comfort levels when working with policy, research and public affairs colleagues.
-
This role is perfect for a proactive and agile professional with strong writing skills, who is excellent at building relationships internally and externally and able to engage external stakeholders and partners.
At a time when the youth employment agenda is so prominent, this role presents an exciting opportunity to be part of Youth Futures’ mission to help every young person achieve good work.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
Registered Charity
51 - 100
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as our new Fruitful Cafe Supervisor, helping to mould our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.
As our Café Supervisor, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll supervise the day-to-day running of the café, support and manage the team, and make sure we continue to deliver a great experience for everyone who visits.
You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.
The closing date for applications is the 21st August.
Registered Charity
11 - 20
Empowering adults with learning disabilities to achieve their ambitions.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Executive- National Events
Location: Central Bristol or flexible with home working
Salary: £27,000 (pro-rata)
Contract: 9-month fixed-term contract from start date
**All applications must be sent with a CV and cover letter to be considered**
Join us and help make a difference
At Meningitis Research Foundation, we’re working towards a world free from meningitis. Every day, our teams support people and families affected by the disease, while driving research, awareness and global change. We are looking for a passionate and motivated National Events Executive to join our friendly and dedicated fundraising team.
About the role
We are hiring for this role to expand our capacity to deliver our National Events for a fixed period. You will support a portfolio of successful national events. You will be involved in all aspects of the event cycle from marketing and participant recruitment to supporter stewardship and race day logistics. Full training will be provided to help you succeed in this role.
Responsibilities include:
· Deliver best-in-class stewardship (across phone, email, SMS and post) to ensure supporters have the best experience with Meningitis Research Foundation
· Deliver marketing and recruitment strategies to ensure we reach our targeted number of participants for each event
· Lead on a selection of national events – plan, deliver and evaluate these with the support of your line manager
· Inspire individuals with a connection to the cause to take on events for Meningitis Research Foundation to support our vision of a world free from meningitis
About you
We are looking for someone who is enthusiastic, organised and motivated by making a difference. To be successful in this role, you will need to:
· Have excellent written and verbal communication skills, be a strong networker and be confident speaking over the telephone
· Have good organisational and administrative skills
· Be able to prioritise, juggle multiple tasks and work to deadlines
· Be an effective team player with an ability to build strong working relationships
· Be able to demonstrate our organisational values in all areas of your work
Why join us?
We offer a supportive and inclusive working environment with opportunities for development.
· 25 days annual leave + bank holidays
· 6% employer pension contribution
· Employee Assistance Programme
· Employee volunteering opportunities
· Flexible working
· Full training provided to support your success in the role
Application process
All applications must include a cover letter and up-to-date CV. Please link your skills and experience to the person specification in the job pack.
Our internal recruitment team will review your application and reach out to you if they feel you are suitable for the role to organise an interview.
Application closing date: Sunday 9th August 9pm
We advise you to submit your application early - early applications have the strongest chance of securing an interview.
Interview format: 1-stage interview
Interviews will commence the week commencing the 17th of August.
Registered Charity
21 - 50
To defeat Meningitis wherever it exists
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Maidstone
Contract: Temporary, 3 months
Hours: Full-time, 37 hours per week
Salary: £20 per hour, plus holiday (circa £38,500 salaried equivalent)
Start Date: ASAP
Prospectus is proud to be supporting our client in their search for a temporary Homelessness Support Officer. Please note this role will require an enhanced DBS check due to the need to work closely with vulnerable adults. You will also require a valid driving licence and access to your own vehicle.
Responsibilities:
- Manage a caseload of clients, delivering effective support, needs assessments, and support plans
- Provide practical and emotional support to vulnerable individuals with complex needs
- Work collaboratively with partner agencies to deliver multi-agency interventions
- Support individuals to access services such as housing, healthcare, education, and employment
- Carry out risk assessments and develop “staying safe” plans
- Help prevent and reduce rough sleeping and homelessness across the borough
- Maintain accurate case records and contribute to service performance targets
- Participate in out-of-hours work, including evenings, weekends, and on-call rota
Requirements:
- Recent, relevant experience working in a housing or homelessness-focused role
- Experience with support planning and risk management in collaboration with service users
- High level of organisation and attention to detail, with the ability to manage priorities and caseloads
- Excellent interpersonal and communication skills, with the ability to build strong stakeholder relationships
- Collaborative, proactive, and empathetic approach
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Thank you!
As a Member Relationship Lead, you'll build and sustain trusted relationships with members and their supporters throughout their time with Good Company. You'll play a pivotal role in helping our members to connect with people, opportunities and support, enabling them to continue living the life they choose for longer.
This is a relationship-led role. You'll be a consistent presence for members. You will take the time to get to know them and help them build on their strengths, make informed choices and discover what's possible through Good Company and their wider community.
You will work closely with colleagues and volunteers, helping to ensure that every member has someone who genuinely knows them and understands what matters to them.
Registered Charity
1 - 5
Helping older adults to live healthier, happier lives in their homes and communities
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who takes pride in creating clean, safe, and welcoming environments? Do you enjoy working independently while delivering excellent customer service? If so, we'd love to hear from you.
At Peabody, we're committed to helping people flourish. As a Caretaker, you'll play a vital role in maintaining our residential communities to the highest standards, ensuring residents feel proud of where they live.
What you’ll do
- Help create clean, safe, and welcoming environments for residents by delivering high-quality caretaking and cleaning services across communal indoor and outdoor spaces.
- Maintain exceptional cleanliness standards in line with Peabody's Gold Standard.
- Keep estates looking their best through litter picking, sweeping, waste management, and responding to emergency cleaning requirements.
- Carry out regular inspections of communal areas, identifying and reporting repairs, defects, and graffiti.
- Complete routine maintenance tasks, including lighting checks
- Build positive working relationships with residents, providing a friendly and professional first point of contact for caretaking-related enquiries.
- Follow Health & Safety, COSHH, and safe working procedures at all times to protect yourself, colleagues, residents, and visitors.
What You’ll Need
- Experience in cleaning, caretaking or facilities services.
- Strong customer service and communication skills.
- The ability to work independently and use your initiative.
- Good practical skills and attention to detail.
- Health & Safety awareness and knowledge of COSHH.
- The ability to carry out physical duties, including lifting bulky items and working outdoors in all weather conditions.
Thank you!
Help us turn data into meaningful change for children and families.
At HENRY, we believe every baby and child deserves a healthy and happy start in life. We work alongside parents, carers and professionals to build healthy habits, improve family wellbeing and reduce health inequalities. Through evidence-based programmes, training and community support, we help families develop the confidence, skills and knowledge they need to give children the very best start. As a values-led charity, we are driven by empathy, collaboration, respect and a commitment to using insight and evidence to create lasting impact.
We're looking for an experienced Senior Data and Impact Officer to join our Data and Impact team. This is a pivotal role for someone who is passionate about the power of data and evaluation to improve services, inform strategic decision-making and demonstrate meaningful outcomes.
Working closely with colleagues across the organisation, you will help ensure that HENRY has robust, reliable and accessible data systems that support excellent service delivery and enable us to evidence the difference we make. You'll combine hands-on operational delivery with continuous improvement, helping to strengthen our monitoring, evaluation and learning approach while embedding a culture of evidence-led decision making throughout the charity.
What you'll be doing
As a key member of the team, you'll:
- Lead on the management, quality assurance and ongoing improvement of HENRY's data systems and processes.
- Analyse quantitative and qualitative data to identify trends, measure outcomes and generate actionable insight.
- Produce high-quality reports, dashboards and visualisations for commissioners, funders, senior leaders and operational teams.
- Support the implementation and development of HENRY's Monitoring, Evaluation and Learning (MEL) framework.
- Ensure compliance with GDPR, information governance requirements and data quality standards.
- Provide evidence and impact data to support funding applications, tender submissions and commissioner reporting.
- Work collaboratively with colleagues to help them understand and utilise data to improve services and outcomes.
- Contribute to impact reporting, organisational learning, research and continuous improvement activities.
About you
You'll be a highly organised and analytical professional with experience of managing, analysing and reporting data to support organisational performance or impact measurement. Comfortable working with both qualitative and quantitative information, you'll be able to translate complex findings into clear, compelling insights for a range of audiences.
Most importantly, you'll share our passion for improving outcomes for children and families and be motivated by the opportunity to use data and evidence to drive positive change.
Location: Primarily remote, with one day per month at our National Support Office in Eynsham, Oxfordshire, plus occasional travel.
Hours: Full-time (4 days per week may be considered).
Salary: £31,305.22
Interview date: Wednesday 19th August, virtual
Application deadline: Monday 17th August 2026, 9am
If you're excited by the opportunity to combine data, evaluation and insight with purpose-driven work that improves lives, we'd love to hear from you. Please click 'redirect to recruiter' to read more and apply today.
HENRY is a safeguarding organisation and this role requires a standard DBS check.
The client requests no contact from agencies or media sales.
Thank you!
Alongside important administrative responsibilities, you'll build meaningful relationships, provide outstanding experience to out supporters and ensure every interaction leaves a lasting impression, helping them feel valued while making a real difference to hospice care in our community.
You'll be
- Building genuine, lasting relationships with donors and fundraisers, becoming a trusted and familiar face helping people feel connected to our hospices.
- Providing exceptional supporter experience by responding to enquiries with warmth, empathy and professionalism, ensuring every interaction is personal, meaningful and memorable.
- Managing donations and supporter information accurately, ensuring every gift is handled with care and every donor is thanked for their support.
- Supporting fundraising campaigns and events by connecting with supporters, encouraging their involvement and helping create experiences that inspire long-term support and make a real difference to local hospice care.
The client requests no contact from agencies or media sales.
Thank you!
Lead our finance team to make a tangible difference by managing funds to create life-changing assistance dogs for disabled people.
About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.
The Role
Position: Finance Manager
Hours: 37.5 hours per week
Location: Homebased or Hybrid.
Travel: Occasional travel to the National Training Centre, in Leicestershire for managers meetings or staff engagement days.
Financial sustainability is essential to ensuring Canine Partners can continue to deliver life-changing support to our beneficiaries. You will play a key role in supporting this by overseeing all financial activities, reporting and providing analysis for the organisation whilst maintaining robust financial controls, driving continuous improvement and leading on the ongoing development of our financial systems. Working alongside the Finance Director, you will also support the development of the Finance team and help maximise the benefits of our newly implemented finance system.
What You'll Be Doing
- Working with budget holders and project leads as a business partner by providing the required tools, insights and analysis, you will provide them with easy-to-understand financial information, support planning and inform decision making.
- Manage the budgeting and quarterly forecasting processes.
- Maintain the financial data and records to reflect the needs of the charity.
- Analyse financial information and provide modelling and data analytics as requested to support decision making and planning.
- Be responsible for development and implementation of all finance systems, and their integration with the CRM database and other operational systems.
About You
- Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCCA) with relevant senior financial experience in organisations with multiple income streams and/ or £3m+ in revenue.
- Methodical with an eye for detail.
- Flexible and adaptable.
- Strong ICT skills, including database (Office 365, specifically excel).
- Effective written and oral communication skills.
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives, and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 24th August 2026
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-230021
Registered Charity
51 - 100
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
Thank you!
About the Role
We are seeking a highly organised and proactive Executive Assistant to provide confidential, high-quality support to the President and Chief Executive Officer (CEO). This is a key role that enables senior leaders to focus on delivering the organisation's strategic priorities while ensuring the smooth running of their day-to-day activities.
In this role, you will:
- Manage complex diaries, schedules, meetings, travel arrangements, and competing priorities.
- Coordinate communications and correspondence, acting as a key point of contact for internal and external stakeholders.
- Prepare meeting papers, briefings, and other documentation, ensuring actions are tracked and followed up.
- Build effective working relationships with senior leaders, members, and external partners.
- Provide secretariat and administrative support to leadership meetings, projects, and governance activities.
- Identify opportunities to improve processes and contribute to an efficient, professional, and inclusive working environment.
About You
You will be an experienced Executive Assistant, Personal Assistant, or Administrator with a proven ability to deliver high-quality support in a busy and fast-paced environment. You must be organised, adaptable, and able to manage a varied workload while maintaining excellent attention to detail.
You will bring:
- Experience supporting senior leaders and managing multiple priorities simultaneously.
- Strong organisational, planning, and time-management skills.
- Excellent written and verbal communication skills, with the confidence to engage with a wide range of stakeholders.
- The ability to handle sensitive and confidential information with discretion and professionalism.
- A proactive, solution-focused approach and a commitment to continuous improvement.
- Strong Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and Teams, with the ability to learn new systems quickly.
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 9th of August. Please note that the closing date is subject to change, depending on the success of the recruitment process.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
Interviews for successful candidates will be held on Thursday, 20th of August in London.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
If you have any questions or would like more information about this opportunity, please contact the Royal College of Anaesthetists.
Applicants must reside and have the right to work in the UK. No agencies please.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.
The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.
The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.
This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.
Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years
Key responsibilities:
Outreach & Engagement
- Deliver assertive outreach across Surrey providing a person centred and trauma informed approach to clients referred into the project.
- To work with clients in the community using a safe, risk assessed approach. Working collaboratively with other practitioners to best support the needs of the client.
- To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
- To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
- Work with clients to develop an action plan that best fits their current needs, identifying any barriers and be proactive in supporting them to achieve their goals.
- Undertake continuous assessments with all clients, monitoring their well-being and development through the use of, but not limited to, GAD7, PHQ9, impact reporting and individual case studies.
- Engage service users who may be resistant or disengaged from traditional support services.
Safeguarding & Risk Management
- Identify, assess, and respond to safeguarding risks.
- Develop and implement risk management and safety plans in collaboration with service users.
- Act promptly on safeguarding concerns in line with company and local authority procedures.
- Work closely with police and safeguarding teams to protect victims.
Case Management
- To record and maintain accurate and comprehensive client case notes on our database. Including ensuring all project monitoring material is completed within set timeframes and reported to management.
- Complete needs assessments and co-produce support plans tailored to individual needs.
- Monitor progress and adjust interventions accordingly.
Multi-Agency Working
- Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences).
- To facilitate joint working with other support services to tackle any barriers, including Housing; Health; Social care; Domestic abuse; Drug and Alcohol and Criminal Justice.
- Advocate on behalf of clients to access services, housing, and support.
Working Conditions
- Regular lone working and community-based visits, including high-risk environments.
- Flexible working hours, which may include evenings and weekends.
- Requirement to follow all health and safety and lone working procedures.
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
The post is looking for someone who has:
- Experience supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage.
- Experience of assertive outreach, intensive engagement or working with people who may be reluctant to access support.
- A strong understanding of safeguarding, risk management and working with complex or high-risk situations.
- Knowledge of issues such as cuckooing, county lines, exploitation, trauma-informed practice and harm reduction.
- Excellent communication and interpersonal skills, with the ability to build trust and work in a non-judgemental way.
- The ability to work independently, manage competing priorities and make sound decisions in challenging environments.
- Resilience, empathy and strong problem-solving skills.
- Good IT and record-keeping skills.
- The ability to work flexibly across Surrey, with a full UK driving licence and access to a vehicle.
- A commitment to Catalyst’s values of kindness, commitment and integrity, and to equality, diversity and inclusion.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to a basic DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Finance Administrator
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). Fully remote will be considered due to the short-term nature of the role
Salary: £17,316 per annum, inclusive of London Weighting allowance if applicable (London Weighting may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Fixed Term (6 Months)
Hours: 22.5 hours per week. (usual hours 9.00am to 5.30pm 3 days per week, flexible arrangements will be considered for candidates wanting to work the 22.5 hours over a different pattern during business days/hours)
This is an opportunity to join Refuge as a temporary Finance Administrator on a part time basis.
This is a hands-on role in a very busy finance team supporting the transactional finance team at Refuge while we continue working on the roll out of our new finance system. This role reports to the Transactions Manager and will provide support with all transactional finance activities within the finance team and to colleagues across the wider organisation. This role will take on duties to allow other team members to progress our work on our systems project.
Closing Date: 09:00am 13 August 2026
Interview Date: 21 August 2026
The client requests no contact from agencies or media sales.