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This is an opportunity to play a key role in supporting and strengthening Headway charities and volunteer-led branches across Yorkshire and Humber. You will build trusted relationships across the regional network, providing practical advice and support to help local organisations deliver sustainable, high-quality services for people affected by brain injury

• Job Title: Network Support Coordinator (Yorkshire and Humber)

• Location: Home based, with regular travel across Yorkshire and Humber and occasional travel elsewhere in the UK

• Salary: £34,278 per annum

• Contract: Permanent, full time, 35 hours per week

• Start date: This role will commence from 1 February 2027, allowing for handover with the current retiring postholder.

Job role

This is a people-focused role where relationships really matter. As Network Support Coordinator, you will connect with Headway charities and volunteer-led branches across Yorkshire and Humber, building trusted relationships with the trustees, staff and volunteers at the heart of their work.

You will work alongside them to understand what matters, celebrate what is working well and provide practical advice and support when challenges arise.

You will help organisations strengthen their governance, grow and develop, while bringing people across the region together to build connections, share ideas, learn from one another and support each other as part of the wider Headway network.

What will you do:

• Be the main point of contact for Headway charities and volunteer-led branches across Yorkshire and Humber, providing practical advice, support and guidance.

• Build strong relationships with trustees, staff and volunteers, helping local organisations strengthen governance, manage risks and develop sustainable services.

• Support organisations with areas such as trustee and volunteer development, organisational improvement, funding opportunities and demonstrating impact.

• Bring local organisations together through regional meetings, learning opportunities and peer support, encouraging collaboration and sharing good practice.

• Build relationships with regional partners and identify emerging needs, gaps and opportunities for the Headway network.

• Plan and lead the annual Yorkshire and Humber Activity Day and support engagement with wider Headway UK campaigns, events and activities

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working in the voluntary, community, health or social care sector and supporting charities, community organisations, trustees, staff or volunteers.

• Understand charity governance, organisational risk and the challenges facing local voluntary organisations.

• Be confident building relationships, bringing people together and handling sensitive or challenging situations.

• Be practical and solutions-focused, with good judgement and the ability to help organisations identify and implement improvements.

• Have strong communication, facilitation and organisational skills, with the ability to manage a varied workload and competing priorities.

• Be comfortable analysing information, identifying themes and producing clear records and reports.

Knowledge of brain injury is helpful but not essential. Experience of working within a charity network or membership organisation, or knowledge of fundraising and income generation, would also be welcome.

This is a home-based role requiring regular travel across Yorkshire and Humber, with occasional travel elsewhere in the UK. Some evening and weekend work and overnight stays will be required. Applicants will need to be able to travel independently throughout the region.

Please note that this role is subject to an enhanced criminal records check.

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial security

• Competitive Salaries

• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions

• Occupational Sick Pay Scheme – Increasing with length of service.

• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible working

• Remote working – this role is home-based with regular travel across the Yorkshire and Humber region.

• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others. 

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.

• Eye Test Vouchers

• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

• Additional day off as birthday leave

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversion and equality

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

• Closing date: Midnight on the 29 November 2026

• Shortlisting date: 1 December 2026

• Interview: 8 December 2026