Jobs in New cross

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Events Co-ordinator
Contract: Permanent
Work Pattern: Full Time
Salary: £28,952 per annum
Location: Homebased – however NCB has offices in Belfast, Sheffield, Newton Abbot and London that staff can work from should they choose.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Project Support, Events or Business Support teams.

The post holders will support the organisation’s portfolio of projects and/or complex learning event delivery of online and in-person workshops and conferences for the team they are working in, working closely with peers to provide coherent, consistent support to delivery teams. They will ensure that projects and events are well managed and delivered in line with internal processes and systems whilst balancing business needs achieving contracted requirements and targets.

The post holders will act as peripatetic support across projects, events and the wider business to deliver business objectives, including the administration of contracting processes, event hosting and logistics and business support administration as necessary.

This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates.

Knowledge of budget management, risk mitigation and financial acumen is necessary to ensure efficient and sustainable operations.

The post holders will also work closely together drive a culture of continuous improvement informed by systems and data to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 8th July 2026 
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

The Talent Set are delighted to partner with a leading health charity on a fantastic New Business Manager role. This is an exciting opportunity to play a key role in developing a portfolio of strategic corporate partnerships across a range of sectors.

We're looking for a commercially minded relationship builder with a track record in business development and a creative approach to engaging prospective partners. You'll be an excellent communicator with the ability to bring opportunities to life through compelling storytelling and persuasive engagement. Experience of proactive outreach and generating new opportunities is essential. While charity sector experience would be beneficial, we also welcome applications from candidates with transferable sales or partnership development expertise gained in other sectors.

Key Responsibilities

• Develop and manage a pipeline of new business opportunities, focusing on 5 and 6-figure partnerships
• Progress prospects from cold outreach through to onboarding 
• Secure strategic partnerships aligned with the charity and business' mission and values 
• Create compelling proposals, and confidently pitch to potential partners

Person Specification

• Proven experience in securing corporate new business, from either a fundraising or sales background.
• Strong track record of developing cold pipelines and converting prospects into new accounts.
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels and develop compelling proposals and pitches.
• A tenacious and proactive approach, with the energy, drive and enthusiasm to deliver outstanding results in corporate fundraising.
• Highly organised, with the ability to manage multiple priorities, work independently and meet deadlines effectively.

What’s on Offer
Salary: £43,000
2 days pw in London office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Do you enjoy leading technology improvement initiatives that deliver real organisational impact?

Are you comfortable working across projects, systems, data and stakeholders to turn ideas into practical solutions?

London City Mission is looking for a Systems Development Manager to lead the next phase of development, optimisation and improvement across our core business systems.

This is a unique opportunity to help shape how technology supports mission, ensuring that key systems continue to evolve in ways that are joined-up, sustainable and focused on delivering value.

About the role

Following a significant period of organisational transformation, including the implementation of Microsoft Dynamics 365, Business Central and other key platforms, London City Mission is entering a new phase focused on optimisation and continuous improvement.

As Systems Development Manager, you will lead a portfolio of systems initiatives that help the organisation get the best from its technology investments. You'll work across departments, helping stakeholders identify opportunities, clarify requirements and deliver improvements that support ministry and operational effectiveness.

This is a broad and varied role combining project management, business analysis, stakeholder engagement and systems development. While there will be opportunities for hands-on contribution, the primary focus is on planning, coordination and successful delivery across multiple initiatives.

What you’ll be doing

• Leading and coordinating a portfolio of systems development and improvement projects;
• Managing delivery plans, milestones, dependencies and risks;
• Supporting CRM Phase 2 development and future fundraising platform initiatives;
• Helping establish and develop reporting capability through Power BI and Microsoft Fabric;
• Translating business needs into practical systems solutions;
• Working with colleagues across the organisation to improve processes and ways of working;
• Coordinating delivery with external suppliers and technology partners;
• Supporting reporting, data and information management initiatives; and
• Helping ensure effective transition of development activities into business-as-usual support.

What we’re looking for

• Has experience delivering business systems, technology or data initiatives;
• Is a confident project manager with excellent organisational skills;
• Can analyse business requirements and translate them into practical solutions;
• Is comfortable working across multiple systems and stakeholder groups;
• Has strong communication and relationship-building skills;
• Can balance strategic thinking with practical delivery; and
• Enjoys improving systems, processes and ways of working.

Experience with Microsoft Dynamics 365, Power Platform, Power BI, Microsoft Fabric or Business Central would be advantageous, as would experience within a charity or values-driven organisation.

Why join us?

Everything we do at London City Mission exists to help churches across London reach people with the good news of Jesus Christ, particularly those on the margins of society.

Technology plays a vital role in enabling that mission. This role offers the opportunity to influence how systems, data and processes support ministry, fundraising, operations and decision-making across the organisation.

You'll join a collaborative team committed to excellence, continuous improvement and serving the wider mission well.

Benefits

• 25 days annual leave (pro-rated for contract duration)
• Additional leave between Christmas and New Year
• Attractive pension scheme with generous employer contribution
• Hybrid working approach
• Cycle to Work scheme
• Regular prayer gatherings, team days and spiritual development opportunities
• Opportunity to contribute directly to the mission and ministry of London City Mission

Occupational requirement

London City Mission is an organisation committed to preaching the Christian gospel to the people of London.

There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct.

Accessibility

If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

Do you enjoy helping people get the most from technology?

Are you experienced in Microsoft Dynamics 365 and passionate about translating real-world needs into practical system solutions?

London City Mission is looking for a Ministries CRM Systems Partner to play a key role in helping our Ministries Department embed and use Dynamics 365 effectively, consistently and sustainably.

This is an exciting opportunity to work at the intersection of ministry, systems and people. You'll act as the primary CRM partner for one of the largest and most complex user groups in the organisation, helping ministry leaders and field teams use technology well while ensuring that the integrity of our organisation-wide CRM remains protected.

About the role

Dynamics 365 is a critical system that supports work across London City Mission. As Ministries CRM Systems Partner, you will become the trusted link between ministry teams and technology colleagues.

You will work closely with ministry leaders and staff to understand their workflows, challenges and priorities, helping them adopt and use the CRM confidently. You'll provide practical support, training and guidance while also ensuring that requests for changes and improvements remain aligned with wider organisational standards and data governance.

This role combines systems expertise, stakeholder engagement, training, problem-solving and change management. You'll help ministries staff see CRM not as an administrative burden, but as a valuable tool that supports effective gospel ministry.

What you’ll be doing 

• Acting as the primary CRM systems partner for the Ministries Department
• Supporting and coaching users in Microsoft Dynamics 365
• Building strong relationships with ministry leaders and field teams
• Translating ministry needs into practical CRM solutions and change requests
• Configuring and maintaining CRM elements such as forms, views, dashboards and reporting structures
• Improving data quality, consistency and reporting capability
• Designing and delivering CRM training and guidance materials
• Supporting testing and rollout of new functionality
• Working closely with the Database Manager and Systems Development Manager to ensure system coherence and alignment

What we’re looking for 

• Has strong functional expertise in Microsoft Dynamics 365 CRM
• Can confidently engage with both technical and non-technical stakeholders
• Understands data governance, reporting and system adoption challenges
• Enjoys helping people learn and use systems effectively
• Can balance ministry needs with organisational standards and best practice
• Is proactive, collaborative and able to influence others positively
• Has experience translating operational requirements into practical solutions

Why join us?

You'll be joining a mission-focused organisation committed to helping churches across London share the good news of Jesus Christ with people on the margins.

This role offers the opportunity to make a lasting impact by helping ministries teams work more effectively, improving the quality of information that supports decision-making, and contributing to the ongoing development of systems that underpin gospel ministry across London.

Benefits

• 25 days annual leave (pro-rated for contract duration)
• Additional leave between Christmas and New Year
• Attractive pension scheme with generous employer contribution
• Hybrid working approach
• Cycle to Work scheme
• Regular prayer gatherings, team days and spiritual development opportunities
• Opportunity to contribute directly to the mission and ministry of London City Mission

Occupational Requirement

London City Mission is an organisation committed to preaching the Christian gospel to the people of London.

There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct.

Accessibility

If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.

Department: Finance, IT & Property (Technology), embedded with Ministries

Reporting to: Head of Technology

Location: LCM Head Office, Tower Bridge Road (office-based, with some remote working)

Contract: Fixed- Term (18 months)

Hours: Full-time 40 hrs a week

Salary: £45,000–£55,000 per annum (dependent on experience)

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Project Support Co-ordinator
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £28,952 per annum FTE (£23,161 per annum for 28 hours per week)
Location: London/ Northern Ireland/Devon/Sheffield/Remote within the UK  
NCB promotes a hybrid, flexible way of working with 2 days working in the office if based in London.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Project Support, Events or Business Support teams.

The post holders will support the organisation’s portfolio of projects and/or complex learning event delivery of online and in-person workshops and conferences for the team they are working in, working closely with peers to provide coherent, consistent support to delivery teams. They will ensure that projects and events are well managed and delivered in line with internal processes and systems whilst balancing business needs achieving contracted requirements and targets.

The post holders will act as peripatetic support across projects, events and the wider business to deliver business objectives, including the administration of contracting processes, event hosting and logistics and business support administration as necessary.

This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates.

Knowledge of budget management, risk mitigation and financial acumen is necessary to ensure efficient and sustainable operations.

The post holders will also work closely together drive a culture of continuous improvement informed by systems and data to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 8th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Location: London (flexible working with 50% of your time in the office - approximately 30% of your time could be be spent travelling aboard, depending on the requirements)

Interviews: Week commencing - Monday 20th July 

Employer: King's Trust International (not The King's Trust)

Are you motivated by the opportunity to support young people around the world to learn, earn and thrive? Do you have experience, skills or insight that could help organisations deliver safe, high-quality and impactful programmes? Would you be excited to work alongside partners across Africa, with an initial focus on Nigeria?

If this sounds like you, we would be delighted to hear from you.

We are looking for an International Programme Manager to help lead and strengthen the ongoing delivery of our programmes in Africa, initially with a dedicated focus on Nigeria.

King’s Trust International works with local partners around the world to unlock opportunities for young people through education, employment and enterprise programmes.

In this role, you will work collaboratively with governments, NGOs, corporate partners and employers to help local partners deliver safe, ambitious and measurable programmes. You will build trusted relationships and act as a supportive ‘critical friend’ and key point of contact, helping partners to set up new programmes, meet agreed targets and share progress with internal and external stakeholders. Your work may include programme design, training, developing toolkits and resources, and creating evaluation frameworks. You will also support partners across the full programme cycle, including project implementation, review, monitoring and evaluation, and budget management.

We welcome applications from people with a wide range of backgrounds, experiences and perspectives.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

We have a newly created opportunity for a Head of Portfolio Assurance and Reporting to join our fantastic Change and Transformation team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and Change & Transformation, takes great pride in supporting across RBL with all things technology, security, digital, data, portfolio and project management, and change. It’s a great time to join as our organisation begins to drive our new 10-year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Change & Transformation team, the new Head of Portfolio Assurance and Reporting will be responsible for leading RBLs portfolio assurance and reporting function, ensuring the change portfolio is clearly defined, prioritised, monitored and governed in a way that supports strategic priorities, strengthens confidence and enables effective decision-making.

The role provides leadership for portfolio reporting, performance insight, assurance, governance support, benefits management and portfolio-level visibility of risks, dependencies, resources and financial position. Working as part of the Change and Transformation leadership team and reporting to our Director: Change and Transformation, the role strengthens confidence that RBL is doing the right change, in the right order, with appropriate control, insight and evidence. It will work closely with delivery, change and business stakeholders while maintaining sufficient independence to provide objective insight, constructive challenge and assurance.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be experienced in supporting Portfolio Boards or senior governance functions with decision quality reporting, insight and assurance, with a strong understanding of portfolio management in a complex change environment. Your strong leadership, coaching and stakeholder management skills will be well utilised and you will be able to create clarity, structure and portfolio confidence in ambiguous environments.

You will be expected to travel regularly in the course of your work including regularly to London, Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Our Client is an innovative humanitarian organisation working as a global network to develop, test and spread new ways of collaborating and resourcing locally-led crisis response and anticipation. With a membership of 130+ NGOs worldwide and a growing set of national and regional hubs, this organisation exists to catalyse system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. Our Client now seeks to appoint a new Partnerships Manager, and Prospectus is delighted to be supporting the search.

Partnerships Manager

London / Hybrid

35 hours per week / Permanent

£53,919 - £55,259 per annum

Reporting to the Head of Resource Mobilisation, the Partnerships Manager will be a pivotal role within the organisation's fundraising function; leading a team of three, managing a portfolio of high-value private donors while co-leading the development and delivery of a new business strategy to significantly grow income from trusts & foundations and corporate funders. You'll help shape and deliver ambitious 7 - 8 figure funding opportunities, working closely with senior leaders to develop compelling plans, proposals and strategic engagement approaches for major global donors. The post also plays a key leadership role across priority moments in the calendar, supporting strategic engagement around key global events (including Climate Week activity in London and New York), and ensuring donor visibility and requirements are effectively reflected across cross-organisational projects and communications.

The successful candidate will bring strong experience in partnerships fundraising and donor stewardship, with a demonstrable track record of securing and managing significant trust/foundation and/or corporate support. You'll be confident leading new business strategy, high-quality prospecting, and complex relationship management, able to influence senior stakeholders and coordinate activity across teams to deliver ambitious outcomes. You'll also have the credibility to oversee robust budgeting and proposal development for large-scale bids, and the leadership skills to line manage and develop a team in a fast-moving, values-led organisation committed to inclusive and ethical practice.

How to apply:

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on 8th July 2026.

The Chair and Governors (Trustees) are seeking to appoint a Governance Professional at the Mill Hill Education Group.

Reporting to the Chair, the Governance Professional will offer professional and administrative support to the Court and provide advice on governance, constitutional and procedural matters. The Court seeks a talented and dynamic professional who enjoys the educational environment and will enjoy the satisfaction of contributing to the success of our Foundation.

The ideal candidate will be pro-active, approachable and a very effective communicator. Applicants are likely to be or have been a senior professional with strong administrative, organisation and planning skills, a good understanding of governance, and ideally charity law, combined with excellent interpersonal skills.

Why choose The Mill Hill Education Group?

Mill Hill Education Group is a charitable collection of independent schools. Its aims of instilling values and inspiring minds has been a key focus since the founding of Mill Hill School in 1807. All schools share an educational philosophy around developing thoughtful and responsible pupils with a global outlook. School life combines academic rigour with a breadth of opportunities to develop young people able to flourish in an ever-changing world.

• Educates boys and girls from 3 to 18, seeking to equip them for life, both now and in the future.
• Our stimulating academic environment and numerous activities outside the classroom encourage learning and personal growth.
• We are committed to the development of every pupil and believe that our friendly and supportive community helps this to happen.
• We seek as a group to instil a love for learning which will last a life time whilst balancing this with a readiness to embrace change.

For further information, please click on the attachment to view the candidate information pack.

The Mill Hill Education Group is committed to safeguarding the welfare of children. As part of our Recruitment Checks, the appointed candidate will be subject to a Enhanced DBS and Social Media Chec

Senior Finance Officer (Temporary)

Location: Hybrid Working Available
Contract: Temporary
Salary: £200-240/day (umb)

MLC Partners are working with an established, values-driven organisation who are seeking an experienced Senior Finance Officer to join their Finance team on a temporary basis. This is an excellent opportunity for a finance professional who enjoys a varied role, combining financial reporting, systems administration, budget management, payroll support, and process improvement.

Working closely with senior finance colleagues, you will play a key role in ensuring the smooth operation of the finance function while supporting stakeholders across the wider organisation.

Key Responsibilities

• Manage and maintain the organisation's procurement and finance systems, including user administration, workflow updates, training, and query resolution.
• Provide payroll processing support and cover when required.
• Assist with budget maintenance, coding structures, and financial system updates.
• Support the production of monthly management accounts and financial reporting.
• Prepare reconciliations and oversee intercompany accounting processes.
• Process monthly overhead allocations and other month-end accounting activities.
• Assist with the development and maintenance of finance policies, procedures, and internal guidance documentation.
• Provide support and cover for finance team colleagues as required.
• Contribute to ongoing finance process improvement projects.

Essential Skills & Experience

You will be a proactive and organised finance professional with strong attention to detail and a commitment to delivering accurate, high-quality work.

• Part-qualified accounting qualification (AAT, ACCA, CIMA, ACA or equivalent).
• Background working with the Charity/Not-for-profit sector.
• Knowledge of double-entry bookkeeping.
• Experience supporting month-end processes and financial reporting.
• Good working knowledge of Microsoft Excel.
• Ability to manage competing priorities and meet deadlines.
• Excellent organisational and communication skills.
• Team-oriented approach with a willingness to learn and develop.

Applicants are being reviewed constantly so please apply now, or reach out to Annabelle at MLC Partners to discuss further.

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?

We are looking for a Hostel Support Worker to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.

Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.

You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.

Working closely with colleagues across the service, you will:

• Maintain accurate records and case notes

• Communicate clearly with the wider team

• Deliver effective handover between shifts to ensure continuity of care and support

Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.

This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: Based within Royal Borough of Kensington and Chelsea (RBKC). Unfortunately this service does not have step free access

Salary: £28,800

Shift Pattern: 37.5 hours per week on a rota Monday to Friday, primarily working 09:00 to 17:00 with some shifts working 13:00 to 21:00. You may be required to work outside these hours as per service and resident requirements. This role also includes bank holiday working requirement.

About the Role

We're hiring a Support Mentor to join our team based in RBKC. In this role, you will support residents who have multiple and complex needs including homelessness, mental health, and substance use challenges. 

As a Support Mentor, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals which may involve sustainable living, independence, and overcoming mental health and substance use challenges.

You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges with multiple and complex needs
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to move towards independent living and overcoming personal challenges
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Support with planning and delivery of activities to engage residents with other people, communities, and opportunities. This may include days out the service and in service activities
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a compassionate individual who understands the needs of our residents which include mental health, substance use, and homelessness. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have multiple and complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

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�� Are You the Candidate We’re Looking For? ��

At Shaftesbury, we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required.

We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

�� About the Role

The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future.

This role is home based with national travel as and when required.

You’ll be responsible for:

• Promoting the vision and values of Shaftesbury within the residential services.
• Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services.
• Ensuring you meet all targets and KPIs.
• To participate in Shaftesbury’s national on call rota.
• Develop key relationships and create strategic alliances with all commissioners.

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

�� Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
�� Professional Development – Access to an excellent training and development programme
��️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
�� Pension Scheme – Helping you plan for the future
�� Wellbeing Support – Access to a comprehensive Employee Assistance Programme

�� Why You?

You’ll bring:

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• Diploma level (Level 5) or equivalent level qualification
• Evidence of continued professional and personal development
• Experience within a senior management position previously
• Track record of service improvement and operational achievement