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We have an exciting opportunity to join the National Lottery Awards For All England team. This is a permanent vacancy based within our Newcastle or Birmingham offices. You will be hybrid working between the office, home and community settings.
Awards For All provides funding for grassroots and community projects. Funding Managers are responsible for coordinating the whole lifecycle of our grant- making, placing communities at the heart of what we do.
As a Funding Manager you will have a team of Funding Officers to support and manage, ensuring high levels of performance. You will have excellent people management skills and be able to coach and motivate staff, creating a constructive, inclusive and positive culture.
You will have strong attention to detail as you will be responsible for the allocation of work, workload management, risk management, decision-making and quality assurance activities.
You will deliver excellent customer service and use feedback to improve what we do, whilst also drawing on your own learning and experience, ensuring our funding responds to the needs of those we serve.
Together with our other Funding Managers on the programme, you will report into the Head of Funding and work flexibly and collaboratively with peers across the organisation at various levels.
Interview Details:
Interview Date: Wednesday 6th May 2026
Format: Virtual
Location: Hybrid working from home and either Newcastle or Birmingham office
If you would like an informal conversation about the role specifically, please contact the recruitment team.
Any questions about the recruitment process, please email the recruitment team.
How to Apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential criteria
Desirable criteria
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Salary: £44,561 gross per annum
Location: London
Contract Type: Indefinite
Hours: Full Time
First Interview Dates: 23 April 2026
We are hiring in our Grants team! If you are a Senior Grants Officer ready for your next challenge in London, this could be the perfect opportunity. The Senior Grants Officer will support the delivery of the organisation's fundraising strategy, with a focus on managing a complex portfolio of grants from trusts, foundations, and other statutory and institutional funders.
In this role, you will be managed by Charlotte Flew. As Grants Lead, Charlotte oversees a portfolio of some of ClientEarth's largest grants. Charlotte has a wealth of experience across grant management, fundraising, compliance and programme operations. Charlotte joined ClientEarth in summer 2025 and is based in London. Prior to joining ClientEarth, Charlotte held roles with international development organisation, WaterAid in the UK, Australia and Southeast Asia.
Main Duties
See the job description for a full list of duties for this role.
Role requirements
See the job description for a full list of duties for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-basedSee our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
As Community Fundraising Officer you will play a vital role in generating income to support the work of this inspiring Hospice. With a specific focus on the Barking & Dagenham area, you will be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community.
This is a hybrid role based on the Essex border with East London.
The Charity
A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness.
You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment.
The Role
Deliver and grow community fundraising activity
Act as the first point of contact for community supporters
Proactively identify and develop new fundraising opportunities
Support individuals and groups undertaking third party fundraising activities
Recruit, train, and support community fundraising volunteers
The Candidate
Demonstrable Community Fundraising experience
Experience of effective time management and prioritising conflicting workloads Experience of working with volunteers
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive?
Head of Fundraising (Philanthropy & Major Gifts) The Talent Foundry | £45,000-£50,000 | Hybrid (London-based 2-3 days/month) | Permanent
The Talent Foundry is searching for an experienced Head of Fundraising to help us reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values-led charity with a powerful mission and an already impressive roster of long-term corporate partners.
About The Talent Foundry
Since 2009, we've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. We do this through free, high-quality employability programmes delivered in over 600 schools each year, in long-term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS.
We're ambitious, inclusive and inquisitive; and we're just getting started.
The role
This is a strategic and hands-on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long-term financial sustainability.
You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important.
About you
You'll have direct UK charity fundraising experience and a strong track record of securing six-figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility.
Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential.
The details
How to apply
Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step.
If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application.
If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine.
A note on AI
We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter.
Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Social Worker to support children and young people diagnosed with cancer in our South West Team.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families using a needs based assessment framework. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.
This role is part home, part site-based. Your contractual base will be both Home and Hospital.
This role is subject to a criminal record check. In the event of a successful application, an enhanced criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
This role is also subject to a Social Work Registration, with Social Work England.
What do I need?
The key skills we’re looking for in this role are:
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Craig Pearce.
#ShowTheSalary
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Senior Social Media Officer with a genuine passion for conversation, connection, and community to join our Digital Engagement Team.
As the Senior Social Media Officer, you will lead the delivery of the charity’s social media activity, as well as the paid boosting strategy of social media content across all platforms.
This is not a broadcasting role: it’s about fostering meaningful engagement with our supporters and raising the voices of young people and children with cancer.
This role is part of the Digital Engagement team, who are responsible for paid media, email marketing and organic social media activity. While social media will be the core focus of this role, experience in paid media and/or email marketing is desirable.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
What do I need?
The key skills we’re looking for in this role are:
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Tommy Beattie.
#ShowTheSalary #NonGraduatesWelcome
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering palliative and end of life care and support across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
As an Associate Director, Caring Services, you will play a pivotal leadership role in making that belief a reality—shaping, delivering and growing high-quality caring services across London and the Home Counties.
This is a senior, influential role for an experienced leader who thrives at the intersection of strategy and operational delivery, and who is motivated by impact, partnership and purpose.
Job DescriptionReporting to the Managing Director, you will be accountable for the strategic and operational leadership of Marie Curie’s caring services within your place, ensuring services are high quality, financially sustainable and responsive to the needs of patients and communities.
You will lead performance, planning and partnership development, translating national strategy into local delivery while identifying opportunities for growth, innovation and improved outcomes.
Salary: £77,000 - £85,500 per annum
Contract: Permanent
Hours: Full time – 35 hours per week
Base: Hybrid – Home + a minimum of 1 day per week in our London Head Office
Application Process
Please click here to view the full job description
What you’ll be responsible for
As a senior leader within Marie Curie, you will:
We’re looking for a leader with the credibility, judgement and drive to operate at a senior level in a complex healthcare environment.
You will bring:
This is an opportunity to shape services that truly matter, working at scale, with autonomy and influence, in an organisation driven by compassion, collaboration and excellence.
You’ll join a senior leadership community committed to innovation, partnership and delivering meaningful impact for people at the end of life.
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Oxfam is a global movement of people working together to end the injustice of poverty.
The Role:
Reporting to the Head of Divisional Finance Engagement, this is a pivotal finance role for the Retail division as it supports and oversees the finance business partnering activities to the Retail Director and the Retail Leadership Team (RLT). You will lead a team of finance business partners including providing insights, financial oversight and financial guidance on strategic short- and long-term planning to support decision making and the achievement of the division’s operational objectives.
This role also provides oversight and financial advice for large transformation projects and investment decision-making, working closely with other teams across Oxfam, such as the Transformation and project teams, on business cases and providing oversight for the financial results of these projects after going live.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a full-time, part-time or job share working arrangements.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
is a member ofof 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
About the Role
Are you a skilled co-ordinator with a passion for creative education and climate justice? Development Education Centre South Yorkshire (DECSY) is seeking a Project Manager to lead an innovative project.
This role involves co-ordinating a high-impact programme that uses drama-based pedagogy and Philosophy for Children (P4C) to engage primary teachers and pupils in Climate Change Education (CCE). You will be the primary link between DECSY, our arts partners (Growtheatre and Voz Theatre) and the Senior Leadership Teams of seven participating schools.
Key Responsibilities
About You
We are looking for a reflective and strategically minded individual who brings:
Benefits
The client requests no contact from agencies or media sales.
Chief Executive Part-time role - £48,000 - £50,000 per year FTE plus pension. 15 hours per week, usually balanced across 3 or 4 days per week. Reports to Chairman.
Location: Hybrid role. Must reside in Hertfordshire and be flexible to work from Welwyn village office and home as needed. Must have own transportation for occasional meetings / events all over Hertfordshire.
About CPRE Hertfordshire
CPRE Hertfordshire is the countryside charity for Hertfordshire. We campaign to protect, promote and enhance the beautiful countryside across the county for the benefit of everyone. We are an independent charity federated with 40+ county charities and a national office, giving us local, regional and national reach. Our CPRE National Patron is King Charles III.
Job description
We are looking for an exceptional individual who can work with and motivate volunteers, take a strategic view on issues affecting the Hertfordshire countryside and represent CPRE Hertfordshire at events and through media. The role also involves management of a small staff team, the oversight of our Governance including finances, reporting, budget, fundraising, communications and volunteer management.
This is an exciting time to join CPRE Hertfordshire, as the candidate will be able to build and influence the new long-term strategy and annual plan with our Board of Trustees in advance of 2027.
The Chief Executive is responsible for:
1. Contributing to and driving the implementation of CPRE Hertfordshire’s strategy.
2. Delivering effective and efficient operational performance of the charity including robust contingency arrangements.
3. Providing exceptional leadership and management of the team – both paid staff and volunteers – and further growing our volunteer cadre.
4. Delivering the marketing and communications strategy, including membership acquisition and retention communications, email and social media marketing.
5. Leading and managing local Branch campaigns and projects as agreed by the Board of Trustees.
6. Devising and overseeing activities to increase recruitment of new CPRE members.
7. Devising fundraising activities in line with agreed targets in collaboration with the Board of Trustees.
8. Overseeing our planning activities, including interaction with those in national and local government roles and community groups, and ensuring the charity keeps up to date with current national and local planning policy.
9. Attending regular meetings with national CPRE and other county branches to share knowledge, formulate “one CPRE” policy positions, and participate in national campaigns.
10. Ensure that the annual operating budget is met and continually look for cost savings across all lines of expenditure.
11. Ensuring that all risk factors faced by the charity in undertaking its activities are clearly understood and mitigated as appropriate.
12. Ensuring the charity keeps up to date with appropriate external best practices and maintains compliance with relevant charity commission and other regulations such as HSE and GDPR.
Essential
1. Successful track record of organisational leadership from a not-for-profit sector role.
2. Demonstrable evidence of exceptional people and team leadership and management skills.
3. Good communication skills and knowledge of social media and websites to support delivery of a marketing strategy.
4. Experience presenting to large groups, taking part in media interviews and writing formal reports.
5. Experience of operational delivery, a completer-finisher.
6. Good financial management and budgeting skills.
7. Full UK driving license with access to own transportation (for occasional meetings and events around the county).
8. A passion for the countryside and protection of the environment.
Desirable
1. Experience with a variety of digital tools and technologies.
2. Knowledge of income generation/fundraising.
3. Good understanding of marketing and communications.
4. Strong project management skills.
5. Able and committed to taking on new knowledge, in particular of the planning system, sufficient for effective oversight of the planning team and activity.
How to Apply:
Please provide your CV along with a covering statement describing how your achievements, skills and experience match the requirements of the role and apply via Charity Jobs.
Recruitment Timetable and Process
Closing date for applications is Saturday 2nd May 2026 at 11.30pm and we will aim to respond to candidates on first interviews by Friday 8th May 2026. First interviews will be held on Wednesday 20th May at our office in Welwyn Village.
The client requests no contact from agencies or media sales.
Hours: 2 part time posts - 1 x 0.6FTE (3 days) and 1 x 0.8FTE (4 days), funded until March 2027
Location: Home Working (with occasional travel to Wirral locations for training/shadowing/forums)
MAIN PURPOSE
To help people who are making a new Universal Credit claim, working across a variety of channels including telephone, web-chat and video conferencing.
Role overview:
Use listening and questioning skills to interview clients so they can explain their problems. Empower them to set their own priorities
Research and explore options and implications so that clients can make informed decisions
Enable clients to use IT to make their new Universal Credit claim
Complete benefit checks where appropriate
Act for the client where necessary using appropriate communication skills and channels
Refer internally or to other specialist agencies as appropriate
Ensure that all work meets quality standards and the requirements of the funder
Ensure that work reflects the Citizens Advice service’s equality and diversity strategy
Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation
Support research and campaigns work through various channels including case studies, data collection and client consent
Keep up to date with legislation, policies and procedures and undertake appropriate training
Use telephone and IT equipment for multichannel delivery of advice services including webchat
Attend relevant internal and external meetings as needed.
Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.
Ensure GDPR compliant training is completed on an annual basis.
Ensure all work conforms to Citizens Advice Wirral’s systems and procedures.
Adhere to the aims and policies of Citizens Advice.
Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues.
Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure.
To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities.
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
UNIVERSAL CREDIT HELP TO CLAIM ADVISER ROLE: Person Specification
Essential Criteria:
1 - Level 2 qualifications (GCSE or equivalent) in maths and English with the ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports.
2 - A knowledge of welfare benefits and a willingness to develop detailed knowledge of Universal Credit within the first 2 months of employment.
3 - Experience of using a range of IT systems and packages and a willingness to embrace new technologies e.g. to give advice over webchat and help clients with their online application.
4 - Excellent communication skills and confidence on the telephone, with the ability to question, interview and assess clients in order to get to the root of the issues.
5 - Ability and willingness to work as part of a team and also to develop and maintain positive working relationships with external stakeholders e.g. colleagues at the Job Centre.
6 - A flexible approach as and when required by client needs and the organisational skills to manage a complex workload. Flexibility to work out of hours if required.
7 - Ability to monitor and maintain standards for advice provision and quality assurance.
8 - A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion.
Desirable
9 - Experience of working within the area of Universal Credit and an existing knowledge of criteria for eligibility.
10 - Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems.
Interview date: 27/04/26
Interview location: Birkenhead, Wirral
Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.
At Citizens Advice Wirral we use role-specific situational questions as part of our recruitment process. These are designed to help us understand how applicants would approach scenarios they are likely to encounter in the role. Applications are assessed on the quality, relevance and authenticity of responses, and the extent to which answers demonstrate the applicant’s own judgement, reasoning and experience.
We use AI screening tools to support the review process. Where answers appear overly generic or do not clearly reflect an applicant’s own thinking or decision-making, this may affect how strongly the answer scores against the marking criteria.
If you require assistive technology or other support to complete your application, or need reasonable adjustments at any stage of the recruitment process, please let us know.
A rare opportunity has arisen to join The Place, a global leader in contemporary dance, as Chief Financial Officer at a pivotal moment of growth, investment and strategic transformation.
The Place champions creativity, innovation and inclusivity through dance. From world-class touring programmes and the training of exceptional artists at the renowned London Contemporary Dance School, to extensive outreach initiatives and accessible community classes, As the organisation approaches its 60th anniversary, this is an exciting time to join during a period of ambitious growth and transformation.
Reporting to and working closely with the Chief Executive, Clare Connor, the CFO will play a pivotal leadership role within the organisation. You will lead the Finance, HR and Operations teams, acting as a key strategic partner to the senior leadership team.
This role offers a unique opportunity to shape the future of The Place, contributing to major strategic initiatives including capital development and expansion projects.
Key Responsibilities:
About You
You will be a:
You will have an interest in the creative industries and the mission of The Place. Experience or exposure to the charity, arts, culture or higher education sectors is advantageous but not essential
Candidates stepping up into their first CFO role are strongly encouraged to apply.
Benefits
Salary: £90,000 - £95,000 per annum
Annual Leave: 25 days + 8 bank holidays
Ivy Rock Partners has been exclusively retained to manage this appointment. For a confidential discussion about the role and opportunity, please contact Holly Arrowsmith at Ivy Rock Partners.
Join our Interserve National Office team based at St John's House, the historic home of the 'Call the Midwife' sisters. Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World.
We are looking for a personable Finance Co-ordinator to join our small friendly team at our National Office in Birmingham.
You will need to have a passion for Interserve’s vision and mission as well as hands-on finance experience. Basic book keeping with knowledge of accounting are essential, along with accounts preparation and experience of using an accounting system or database.
The role includes:
Processing and accounting for all supplier invoices and payments,
Completing month end journals and balance sheet reconciliations.
Assisting the Finance Manager with the preparation of draft accounts, and year-end preparation, including accounts accruals and reconciliation.
Liaising with suppliers, tender applications and independent examiners and responding to audit queries.
Preparing and submitting Gift Aid claims in a timely manner
Skills required
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.
The salary for this role is in the range of £30, 691 - £36,481 for full time hours, dependant on experience and qualifications. This is a hybrid role which can be worked from the office and at home, with a minimum once a week attendance at the National Office in Birmingham. Additional days on site will be required during the induction phase (up to 3 months).
Closing date: 23rd April 2026
Interviews will take place at our National Office in Birmingham on 30th April 2026
PREVIOUS APPLICANTS NEED NOT APPLY
Please Note that Interserve are unable to provide certificates of visa sponsorship for this role
There is an occupational requirement for this role.
Please send your CV with a covering letter and completed application and monitoring form
Further details along with an application form can be found on our website:
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
The client requests no contact from agencies or media sales.