Role purpose:

This role is focused on strategically managing the ShelterBox UK website to increase our reach, engagement and online giving.

You will be responsible for developing a web strategy, working closely with the Digital Marketing and Innovation Manager to determine what direction we should be taking the website in over the next 3 years.

The role will take a data and evidence based approach – testing, gathering insights and driving incremental improvements that can help to improve user experience and increase overall conversion rates.

The successful candidate will join a friendly and vibrant team in our mission to make ShelterBox a household name. This role is full of variety, working with other teams within the organisation to deliver a range of strategic projects that drive brand awareness and help to increase online giving.

Who are we looking for?

ShelterBox is looking for a personable, ambitious and self-motivated individual with a passion for digital.

You should be an expert in using the WordPress CMS, managing web pages, images, videos, blog posts, sign up forms and donation forms. An aptitude for copywriting is desirable - you’ll sometimes produce copy and edit the site yourself, but you will also oversee and coordinate the work of other team members.

Project management skills and the ability to manage agencies is key – you should be able to deliver projects to spec, on time, in budget and to a high standard. Attention to detail is crucial.

You should have a solid understanding of SEO, both content-driven and more technical elements.

You will also need to work in a responsive way to respond to high profile natural disasters, responding quickly and effectively in periods of high traffic and levels of engagement. 

This is an exciting role and demanding role – you will need to be able to juggle competing priorities and manage stakeholders effectively, all whilst working towards our strategic goals.

Duties will include but not be limited to:

• Web strategy – develop a strategy to help us determine how to increase reach, engagement and conversions on the website.
• Agency management – work with our web development agency to define and deliver a programme of development work that improves user experience and conversion rates across the site. Includes writing technical specs, managing budgets and managing deadlines.
• Search Engine Optimisation – drive forwards our SEO activity to increase the levels of non-disaster traffic to our website and increase our organic visibility across the web.
• Blog – coordinate and contribute to a regular programme of blog content, focusing on thought pieces, global issues and our impact themes.
• Testing - develop a programme of testing and conversion rate optimisation to drive incremental improvements across the website
• Web page creation – working with the digital team to produce new web pages in line with our web and SEO strategies. This will include copywriting for the web and setting up pages and donation forms.
• Analytics and optimisation – using Google Analytics and Hotjar to gather insights and monitor the general performance of our website, using findings to refine and enrich supporter experience and optimise performance. 
• Collaboration with international teams – support our global affiliates with their web strategy and Wordpress sites, offering training and best practice advice.
• Budget management – defining how spend is allocated and ensuring that all projects, agency work and ad hoc spend comes within budget.
• Awareness and fundraising campaigns – support other teams and team members with the development of web content, helping to deliver high performing web content for both awareness and fundraising campaigns.
• Any other duties as deemed necessary to support the digital team

@SembleUK

Application Method: CV and Covering Letter, both no more than 2 pages please. Any applications not adhering to this request will need to be disregarded.

Due to the high number of applications that we receive we are sadly unable to get back to everyone. If you haven’t heard from us by Friday 29th November 2019, it means that you haven’t been successful this time.

Semble is looking for an experienced project manager to lead on the delivery of high profile, purpose led projects and campaigns. 

● Do you have two or more years of clearly demonstrable experience delivering high profile projects or campaigns in a busy start-up environment

● Are you self-motivated, resilient, and with an (almost) endless engine of energy?

● Do you have a track record of working with existing clients and partners to develop new opportunities?

● Do you believe in the power of communities and organisations coming together and taking positive action to change the world?

If that’s four big ticks from you then you should definitely read on! If it isn't, please, please, please don't apply for this particular role. These are essential requirements, and we'd hate you to waste your time.

1. What is the purpose of this role?

Ultimately you will be responsible for delivering some of the high-profile campaigns and projects in Semble’s growing portfolio.

A close second to that will be a natural flair and passion for ensuring that Semble is constantly striving to be the best that it can possibly be.

Thirdly, you will also need to be comfortable with spotting new opportunities and developing those, with the support of the new business team.

2. What are the key responsibilities for this role?

• To ensure campaigns and projects are delivered to time and to budget
• To ensure contracts and finances are well managed
• To report and evaluate impact of the campaigns
• To ensure data is managed securely
• To constantly strive to improve systems and processes
• To ensure all partners are supported and kept up to date with the campaign as a whole 
• Managing members of the delivery team

3. What are the minimum skills, knowledge and experience needed for this role?

• A minimum of 2 years’ experience of leading on the end-to-end management of large purpose-led or change projects, campaigns or programmes
• Experience of managing a diverse team, preferably including remote management
• Experience of successfully developing relationships with external and internal clients and stakeholders at all levels
• A clear and demonstrable understanding of what the challenges are when working for a small business or start-up
• Experience of developing complex project plans and comfortable managing budgets and performance in a target driven environment
• Experience of working within a tightly knit team, but needing to be largely self-motivated
• Experience of developing and improving processes, tools and systems
• Experience of using data for analysing and reporting on performance of a large campaign
• Skilled at thinking creatively to develop new approaches and materials to further engage external stakeholders
• Ability to manage own workload effectively 
• Ability to manage a team and build effective processes
• Ability to use initiative and draw on experience in dealing with day-to-day tasks, risks and challenges

Desirable skills, knowledge and experiences

• Experience of data protection and GDPR
• Experience within, or working with, the community sector
• Knowledge or experience of marketing and communications theory and practise, particularly for digital.
• Experience of fundraising or proposal writing
• Experience of Theory of Change journey

4. About Semble and Our Community
Semble is the UK’s most active network of community projects with an online platform that currently hosts over 3,500 environmental and social projects. We connect community projects with local people and companies who want to help them to achieve their goals and join their story.

Our vision is: Bring people together to make a change

For the past six years, Semble has been growing its platform for community projects nationally and developing an impressive client base. We’re building the team, developing our brand and platform, and are now looking for someone to help us super-charge our community!

We run projects such as #Made Local, #GreenerwithGreggs (an environmental fund for Greggs), #GivexCollaborate (a team-based volunteering campaign for Dentsu Aegis Network), #YourPintCan (a neighbourhood investment fund for Carling), and Outdoor Classroom Day (a global day to get over 20m children outdoors to learn & play at school, in partnership with Unilever and a network of NGOs). Last year we ran the Offline Festival for community businesses.

5. Benefits & Further Details
In this role, you will be working closely with the Head of Campaigns and the campaigns team. You will have significant opportunities for personal development and play an important role in developing and nurturing our community.

We have a lot of fun, with drinks evenings, picnics & team away days. Community volunteering is actively encouraged with each team member having 2 days per year to volunteer, and at least 2 days to visit community projects to find out more about how Semble can help them, and to collect stories and content for social media and the Semble platform.

Other benefits include:
• £35,000 – £45,000 depending on experience
• Central London or central Bristol location, with option of working remotely for part of the time
• 25 days holiday allowance p.a.
• Pension contribution
• Clear training opportunities and career path progression
• Discretionary bonus scheme, related to business performance
• Shared gym membership

No Recruitment Agencies please, you do a great job but we’ve got this one covered.

We have an exciting opportunity for a creative Supporter Experience Officer to join our clients Individual Giving team.

Position: Supporter Experience Officer

Location: Swindon (M4 corridor)

Hours: Full-time

Salary: £28,000-32,000 pa

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Closing Date: 2nd December, 9am

Interview Date: 13th December

The Role

The Supporter Experience Officer develops relationship with supporters – including their giving experience – in order to inspire deeper partnership with the organisation. They oversee the entire ‘supporter journey’.

Main responsibilities include:

• Managing regular-giver programmes.
• Ensuring communication flows with supporters.
• Incorporating positive ‘wow’ moments into the ‘supporter journey’ that convey authentic gratitude and build deep affinity with supporters.
• Ensuring a dynamic two-way engagement with supporters.
• Managing and delivering a quality supporter thanking process.
• Creating and developing effective welcome strategies for new supporters across channels.
• Implementing effective processes, ensuring supporters are developing in their giving relationship and wider missional.
• Managing and developing effective strategies for reducing the number of lapsing donors.
• Reporting on supporter attrition and satisfaction overall.
• Maintaining a comprehensive knowledge base of supporters and their demographics.

About You

With an understanding of supporter engagement principles as well as what specifically motivates Christian supporters, you will be:

• Experienced in generating or commissioning engaging creative content, coordinating fundraising campaigns across multiple channels and analysing and reporting on those campaigns.
• Well-organised and self-motivated.
• A strategic thinker with an ability to see how work links into the bigger picture.

You will have a remit to create ‘wow’ moments and be very creative!

If you think this describes you, then we’d love to hear from you. Please submit your CV together with a 250-word statement that sets out your skills and experience in relation to this role.

About the Organisation

Our clients mission is to offer the Bible to the world. Their vision is of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an Investors in People gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

You may also have experience in areas such as Fundraising, Supporter Experience, Communication Support, Donor Care, Fundraising.

Public Affairs and Policy Officer

London – 137 Shepherdess Walk

£25,000-£28,000

Business in the Community is the oldest and largest business-led membership organisation dedicated to responsible business. We were created nearly 40 years ago by HRH The Prince of Wales to champion responsible business. 

We inspire, engage and challenge members and we mobilise that collective strength as a force for good in society to:

• Create a skilled, inclusive workforce today and for the future

• Build thriving communities in which to live and work

• Innovate to repair and sustain our planet

Today, we have a vibrant membership of hundreds of businesses, large and small, connected by the conviction that their success is inextricably linked to society’s prosperity.

The Role

This is an exciting new role at BITC which will be instrumental to our public affairs activities.

The Policy and Public Affairs Officer will be responsible for following and understanding policy or political developments in responsible business.

The successful candidate will be able to help shaping our engagement with policymaker relationships, and working closely with the Head of Policy and Public Affairs in the delivery of the public affairs and policy influencing strategy.

Experience

We are looking for someone with a good working knowledge of the UK political system and an enthusiasm to learn more and develop in the role.

You will have excellent written and oral communication skills and the ability to quickly understand complex information and make it approachable for a range of audiences.

Excellent interpersonal skills and the ability to manage challenging relationships will be essential.

You will be able to work independently and creatively, responding well to tight or changing deadlines.

This role offers you a fantastic opportunity to grow, work collaboratively with fantastic colleagues and make a real difference. This is a great opportunity to come and work for BITC at a really interesting period of growth. If you like the sound of what we do and want a challenge, please apply.

To view the full job description and person specification please go to our website.

Closing date: 17 November 2019 (midnight) 

We have a simple application process but please be aware that to be considered you must submit both CV and cover letter.

Interviews to take place on the week commencing 25 November 2019

We are seeking an experienced Grants Manager who shares our vision of a country free from homelessness

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England.  With over 700 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

We have recently developed and implemented a number of grants programmes, distributing funds to organisations across England working to improve services for people experiencing homelessness.

The successful candidate will have previous experience of assessing grant applications and grant management as well as strong analytical skills, excellent verbal and written skills and the ability to interpret financial information.They will work with this new team to develop, implement and review appropriate grants programme policies and procedures and ensure that the programmes are delivered on schedule and in line with funding agreements and Homeless Links aims.

Visit our website and download the Recruitment Pack for full details.

The London Oratory School invites you to apply for the post of Development, Alumni and Arts Centre Manager.  Trad, but quirky, The London Oratory School is amongst the city’s most prestigious state-funded Catholic schools.  Educating boys from 7 to 18, with girls in the sixth form, it puts a strong emphasis on the Arts, especially music with a liturgical twist – but that’s not all, so do please visit our website for a fuller flavour!  The post would suit either a relatively experienced fundraiser, or a dynamic individual with the appetite and hunger to cut their teeth in an exciting role in a prestigious organisation.  Either way, full support and development will be given.

Head of Public Affairs and Policy

Location: London

Salary: Circa £50k

Job type: Permanent, Full time

EngineeringUK is a not-for-profit organisation, which works in partnership with the engineering community to inspire tomorrow’s engineers and grow the number and diversity of people coming into engineering. EngineeringUK leads engagement programmes for young people, The Big Bang and Tomorrow’s Engineers; creates inspiring engineering careers resources; and produces a body of research including the flagship State of Engineering report. We work with employers across engineering, providing advice, guidance and consultancy as part of the Engineering Skills Partnership. Everything we do to inspire young people into engineering is based on clear and up-to-date evidence, gained by listening to and learning from our community.

We are driven by a series of values that we apply to everything we do: insightful, inclusive, passionate and courageous.

The role will be based at the EngineeringUK offices in central London and is likely to involve occasional travel, including attendance at The Big Bang Fair in March.

Responsibilities of the Head of Public Affairs and Policy:

• Developing a strategy for, planning and delivering EngineeringUK’s work to influence parliamentary and stakeholder audiences
• Ensuring our work is informed by key education and skills policy developments and based on evidence, including that identified through EngineeringUK’s research activity
• Developing, formulating and promoting policy positions for EngineeringUK
• Pro-actively identifying public affairs opportunities to engage with stakeholders to promote EngineeringUK’s programmes and influencing priorities
• Producing written communications, including parliamentary briefings, select committee submissions, and responses to Government and other relevant consultations
• Identifying and delivering speaker opportunities and producing appropriate speeches, briefing materials etc
• Developing and maintaining strong relationships with key stakeholders across Westminster and Whitehall ¬ to support the delivery of EngineeringUK’s objectives
• Representing EngineeringUK externally at stakeholder meetings and proactively identifying opportunities for joint working. This includes leading EngineeringUK’s work with the National Engineering Policy Centre
• Planning and delivering policy and public affairs events
• Working with the Business Partnership Managers across the UK to develop relationships with key devolved administrations including combined authorities.
• Working with the wider communications team to leverage EngineeringUK’s programmes, including the State of Engineering report and other research activity
• Managing the Policy and Voice Manager
• Managing the annual budget for policy and public affairs activity

Requirements of the Head of Public Affairs and Policy:

Essential

• Proven public affairs and policy experience within an in-house environment, consultancy or political context.
• An excellent understanding of the UK political landscape, specifically an active awareness of key developments in education and skills policy
• Strong research and writing skills 
• Proven ability to develop and implement successful stakeholder relations strategies and align public affairs activities with colleagues across EngineeringUK
• Excellent skills in project planning and management
• Experience of working with and influencing at a senior level
• Excellent networking skills and interpersonal relationship skills
• Committed to EngineeringUK’s values: courageous, insightful, passionate and inclusive

Desirable

• Existing networks within key Government departments: BEIS, DfE, DfT
• Experience of using Salesforce

Benefits of becoming the Head of Public Affairs and Policy:

• 10% pension contribution
• 28 days of annual leave plus office closure between Christmas and New Year.
• flexible working culture.
• 2 paid days off work each year to volunteer for a good cause.
• Employee Assistance Programme

If you feel like you meet the above criteria for the Head of Public Affairs and Policy, then please apply now with a CV and covering letter (no longer than 2 sides) outlining how you feel your skills and experience meet the requirements for this role and what you will bring to it.

Deadline for applications: 24 November

Interviews will be on 4 December.

Communications Manager

Grade: 5.1

Salary: £25,881

Hours: Full time 35 hours a week

Solent Students’ Union has an exciting opportunity for a professional, passionate and enthusiastic communications professional to join our team. As our Communications Manager, you will be responsible for delivering high quality communications and marketing across all physical sites and online channels in order to increase student awareness of and engagement with the Students’ Union activities and services.

This is an ideal first management position and the successful candidate will have experience of:

• innovation in communications;
• creating engaging and targeted communications for specific groups;
• leading successful marketing campaigns, including planning, delivery and evaluation;
• managing and developing a website with associated software;
• working on multiple projects simultaneously, often with competing deadlines;
• using, collecting and analysing data effectively.

The successful candidate will have an eye for detail, a good understanding of GDPR in relation to marketing and a record of inspiring, motivating and driving teams with a diverse range of skills to reach targets.  You must demonstrate skills across a diverse range of communication mediums and have a passion for working in a democratic, student led and constantly changing environment.
If you feel you have the skills knowledge and experience to join the team as our next Communications Manager we would love to hear from you.

Further Information

For further information or an informal discussion on this post please contact Lorna Reavley, Chief Executive 

Application

Closing Date:  2 December at midnight

Interview Date:  9 December 2019   

About Design Council

Design Council’s purpose is to make life better by design.

We are an independent charity and the government’s advisor on design. Our vision is a world where the role and value of design is recognised as a fundamental creator of value, enabling happier, healthier and safer lives for all. Through the power of design, we make better places, better products, better processes and better performance.

How does this role fit in with the bigger picture?

This role sits at the heart of how we make life better by design: by supporting the organisation to manage how it finds and secures great partnerships and opportunities to demonstrate the value of design; and then deliver this work in a really impactful way so that we can inspire others to commission it, share best practice and influence government to design policies which promote it.

This role is key in making this happen by first designing and then implementing proactive business development systems which use data to learn and improve, and agile resourcing and project management systems so we can maximise the skills and talent within the organisation and across our 500 design associates and built environment experts.

This role will work across the Design Council business units (Architecture & Built Environment, Growth & Innovation and Policy & Communications) working with the Head of Cities Programmes, Head of Programmes as well as the Head of Marketing.  The role will adapt existing and establish new business operations systems to deliver streamlined, agile and nimble ways of working across the teams, for both business development and programme delivery.

What does the Operations Manager do?

Overview:

• Support both business development and business plan delivery (which includes grant-funded and client-based programmes), to develop and implement systems and processes that keep the business running smoothly in order to meet our charitable mission
• As we continue to integrate our work across business units, ensure delivery of ‘joined-up’ working practices and managing workflow between programmes and projects across departments,
• Putting systems in place which allow us to build inter-departmental project teams both in the initial set-up of proposals and monitoring and responding during project delivery
• Support Directors to develop quarterly reporting to Director and Trustee meetings to ensure that Directors are kept informed on resource issues
• Promote a strong client focus within the service and the organisation as a whole, liaising with external stakeholders in a professional manner and making sure customer service is key.
• Supervise admin and support staff, allocating and outlining tasks according to priority and duration

Securing impactful work: business development processes

• Oversee new business development monitoring, ensuring we are streamlined across the organisation in our meetings, proposals and follow up
• Ensure our business development pipeline (including bids, tenders and feedback) is up to date for Directors and SMT use at weekly Business Development meetings
• Develop and oversee a tender register/ framework for the organisation ensuring we capture team specialisms and integrated offers are captured and addresses through identification of resources to respond to tenders.
• Scan relevant business unit publications and monitor incoming approaches for business opportunities
• Working with our existing project evaluation and project initiation framework, further enhance and develop a process for systemising tender and project initialisation.
• Collect data to understand successes and failures so we continuously improve

Delivering impactful work: programme resource management

• Set up (using Dynamics 365) a project and programme resource management tool/ platform to monitor staff resources, billable and non-billable time and development time management across the three business units, and for grant-funded and client work.
• Support teams to be effective in the resource management of our network including our 450 Built Environment Experts and Design Associates
• Manage the production and generation of all PO, invoices, expenses generated by ABE, GI and P & C

• Ensuring signed contracts and Purchase Orders are in place, raising PO’s for amounts over £1000 with SUN systems accounting software
• Ensuring sales invoice requests are issued and overseeing invoice logs, ensuring reminders are sent for outstanding invoices
• Meeting regularly with finance to ensure smooth running of the financial systems

Delivering impactful work: Assuring the quality of our work

• With the business units, develop agile and reflective project management approaches to support project teams to reflect on their work, ensure it is meeting grant/client outcomes, and continuously improve.
• Ensure that all the business units are collecting and capturing evaluation and data to support client feedback, enhance our insight and expertise, provide statistics and stories for our Communications and research teams
• Take the lead on and work with Directors to develop a set of quality assurance systems and surveys (include securing and gaining ISO 9001 - a set of customer and client related KPI’s for quality service delivery)
• Ensure compliance with the Design Council operational policies and procedures, including financial and risk management; project management and evaluation processes; brand guide lines; data protection; equality, diversity and inclusiveness, health and safety policy.

Securing impactful work: stakeholder/partner management

• Work with our existing Dynamics platform to roll out our systems across the business units to support interface on client details – capture key contacts and stakeholders/partners (CRM information), for use in business development.
• Ensure that staff are empowered to gather the correct data in an accessible straightforward way
• Develop and support systems to gather data / surveys from clients, Built Environment Experts and Design Associates and partners to support our comms, campaigns, evaluation and business trends.
• Work across the teams to ensure we are capturing case studies in a streamlined way

Corporate Responsibilities

• Demonstrate leadership in the identification and management of risks and financial control which face both the organisation and your specific area of responsibility
• Ensure you comply with the Design Council operational policies and procedures including financial and risk management, project management and evaluation processes, brand guide lines and internal health and safety policy
• To comply with management policy, including GDPR, information security and confidentiality.

Does this sound like you?

Skills and Qualifications

• A degree qualification (or similar) and demonstrable Project Management skills and experience
• Significant experience in successfully developing, planning managing and running large programmes of work
• Experience in working and engaging with a wide range of internal stakeholders
• Proven entrepreneurial and business development skills developed in a similar environment
• Ability to lead on processes and projects
• Excellent communication skills – verbal and writing

Knowledge and experience

• Track record of success with agile project delivery
• Experience of managing and delivering a range of complex bids and proposals.
• Experience of setting up systems and processes to manage larger scale programmes to support complex client bodies, e.g. local authorities
• Knowledge of MS office, including Word, Excel, Outlook and PowerPoint
• Experience of web-based software and processes
• Knowledge of contract management

Behaviors

• Resourceful and authentic approach to work
• Excellent personal organisation and interpersonal co-ordination skills
• Ability to work collaboratively - building creative consensus, and consulting and involving others
• Ability to work under pressure and to meet demanding and conflicting deadlines
• Ability to organise own workload, and to organise and oversee the work of others in an open and inclusive manner
• The ability to remain calm, responsive and flexible in times of change
• Confident in dealing with people from all levels
• Tactful, discreet and diplomatic
• Excellent attention to detail
• Good team player

Equality Diversity and Inclusion

The Design Council is committed to providing equal opportunities for all.  Applications are welcomed from all sections of the community.  Appointments are made on merit.

Riverside Studios Background

Riverside Studios is reopening in the autumn of 2019 after a five-year redevelopment. 

Riverside Studios is a dynamic cultural venue where audiences, artists and communities come together to discover and participate in extraordinary arts and entertainment.  Our new building will offer flexible performance spaces, TV Studio, cinemas, event and rehearsal spaces, gallery, workspaces, an archive and bars & restaurants.

Riverside Studios will be a free-flowing confluence of theatre, film, music, dance, comedy, art, enterprise, events, innovative technology and hospitality.

Riverside Studios is operated by the charity Riverside Trust.  Our charitable aims are to present high-quality arts and to make them accessible to all.  We believe that the arts have the power to improve and change lives.  Riverside Studios will be a gateway to the arts for everyone through our bold Artistic and Community Programme.

With over 650,000 visitors, 1,000 artists, 1,000 community members, 300 live performances, 150 TV shows, and 100 films a year Riverside Studios will be making a huge impact on the arts and local communities.

Position Profile

Riverside Studios is looking for an experienced Communications and Marketing Manager to build its profile with audiences across London and the South West. The role will achieve this by effectively promoting live performance, cinema, the venue and other key events to drive ticket sales, venue visitors and brand awareness particularly in our opening year. 

Main Duties and Responsibilities

The role is responsible for PR & Marketing for Riverside Studios and will:

• Develop and deliver the Communications and Marketing Strategy for Riverside Studios including budget and timeline.

• Work with the programming team, devise and deliver campaigns for each of the artistic strands and events within the Riverside Studios programme including live performance, cinema, film festivals, community and other events.

• Work with visiting producers/hirers to plan and implement marketing campaigns for all productions at Riverside Studios: working across areas of the marketing mix including online, print distribution, direct mail, promotions and advertising. Where necessary work with outside marketing agencies.

• Work with the Commercial Manager to promote Riverside Studios to theatre and event productions companies and other potential sources of revenue to support the financial sustainability of the organisation.

• Plan and co-ordinate publicity distribution and liaise with commercial distributors; development of new outlets and network opportunities for Riverside publicity.

• Where necessary, co-ordinate the production of theatre programmes, both in-house and in collaboration with visiting theatre companies.

• Attend events outside Riverside Studios including arts performances, festivals, meeting and training courses.

• Produce and analyse end of run reports for each production to monitor the success of campaigns.

• Be responsible for branding, design, and production of marketing material assets including production and distribution of Riverside Studios events brochure (actual or online tbc).

• Work with the programming team to ensure that publicity, press and marketing for hires of Riverside Studios is produced and distributed to a consistent standard, is factually correct and appropriately represents the organisation;

• Co-ordinate internal displays for cinema and theatre productions, external theatre display.

• Oversee Riverside Studios website and satellite websites, ensuring all information is current and accurately reflects the buildings current branding and activities.

• Ensure that all listings for events and productions are properly issued and carried by all forms of media output.

• Work with the Development Team to support Fundraising Strategy delivery of a membership scheme and events.

  Audience Development

• Identify and devise campaigns to attract potential new audiences/groups for individual events and Riverside Studios as a whole.

• Assist in the development and implementation of strategies to increase the distinctiveness and differentiation of Riverside Studios artistic programme.

• Work with the whole team towards increasing diversity within the audience and to drive growth within new demographics which will be identified through regular surveying and analysis of the box office data.

  Press

• Compile and maintain a comprehensive press database.

• Build and maintain strong relationships across all relevant media outlets.

• Act as primary press contact for Riverside Studios.

• Proactively drive coverage to promote Riverside Studios as a centre for excellence in arts and entertainment.
• Deal with general press enquiries and the issue of listings, press seats, press packs, information and photographic material in conjunction with external press officers.
• Assist with the organisation of press campaigns and press nights sometimes in conjunction with external press officers.
• Maintain departmental and production files, archives and press cuttings.

Database/Mailings

• Develop, maintain and grow Riverside Studios mailing list and databases.

• Co-ordinate and direct any mail campaigns with internal and external parties.

• Compile, write and collate imagery for all Riverside Studios e-list broadcasts.

Administrative Duties

• Ensure all financial, due diligence (in relation to Data Protection in particular) and contractual information is efficiently completed.

• Manage the marketing budget across the year with the support of the Finance Manager

• Attend team meetings and other internal meetings as required;

• All other duties as reasonably requested to contribute to the smooth running of Riverside Studios.

  Managing Your Own Performance

• Pro-actively monitor and assess your own performance in order to successfully fulfil your job description and, where possible, exceed the Riverside Studios’ standards.

  Person Specification

  The ideal candidate will be able to demonstrate the following skills, experience and qualities:

• Over 5 years’ experience of marketing and communications in an arts organisation.

• An affinity for the mission, vision and work of Riverside Studios and a passion to help achieve its success.

• Strong commercial acumen.

• Ability to prioritise, organise own workload and work effectively in a busy and demanding environment.

• A positive attitude with a high level of self-motivation and ability to work using your own initiative.

• Ability to find quick and effective solutions to practical problems.

• Excellent communication skills, both written and oral, with a range of people and environments.

• Proven ability to work flexibly under pressure, to priorities and to meet deadlines and work within budget.

• Flexibility in relation to duties and working hours which will require evenings and weekends.

• Excellent time management.

• Excellent IT skills and knowledge of databases, experience of Red 61 and VIA would be an advantage.

Terms and Conditions

Salary: £30,000 to £35,000 subject to experience.

Working Hours: 35 hours per week.  The post holder will be required to work flexibly with regular evening and weekend work.

Holidays: The annual leave entitlement is 25 days plus statutory holidays.

Pension Scheme: Riverside Trust operates a stakeholder pension scheme to which the employer and employee both contribute

Probation: Six months

Contract type: Permanent

Equal Opportunities: Riverside Trust supports the principle of equal opportunity in employment and opposes all forms of unlawful or unfair discrimination on the grounds of colour, race, nationality, ethnic or national origin, gender, marital status, disability, age, sexual orientation, or religious or political beliefs. To avoid discriminatory practice during the recruitment of new employees, selection for interview is based entirely on job related criteria.  Riverside Studios complies with Equal Opportunities, Health & Safety, Personnel and other policies at all times.

Confidentiality: To keep confidential the internal workings of the Trust.

Riverside Studios encourages attendance of performances with a discretionary allocation of complementary tickets to employees.

How to Apply

If you wish to apply for the position please send:

• A comprehensive CV

• A covering letter (maximum two A4 sides) or two minutes of video describing your suitability for the position and specifically how your past experience matches the job description and person specification

• A completed equal opportunity form

Applicants should provide contact details for two references, we will seek your permission before making direct contact with any referees.  Please note that it is likely we will seek to take up one reference for candidates progressing to second interview, prior to making an offer.  All offers of employment will be subject to the receipt of satisfactory references.  All applicants must be eligible to work within the UK.

Please submit your application by email with ‘COMMUNICATIONS & MARKETING MANAGER’ in the subject line.

Interviews

Week of 25 November 2019

Community Engagement Manager

An exciting role has arisen to join a community-guided organisation, with an ambitious and exciting vision, in the heart of Ladbroke Grove, West London.

As Community Engagement Manager, you will support the implementation of a robust co-production led community engagement strategy at Westway Trust.

You will ensure regular communication with key stakeholders and build successful relationships with a wide range of local groups and community leaders, involving them in the design and delivery of the Trust’s identified social programmes and development opportunities.

You will lead in the implementation of a robust community engagement programme for Westway Trust’s Member Organisations, stakeholders and the wider community. This role is central to our commitment to having constructive and beneficial dialogue between the Westway Trust and the community it serves.

To view the full description and to apply for this exciting role, visit Westway Trust's website.

Bristol Promenade

Closing date: 26 November 2019 at 11.30pm

We're looking for an inspirational people person to join us as an Assistant Manager in our Bristol Promenade shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the role

 You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. 

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Location: Oxford, UK
Department: Communications
Reports to: Senior Communications Manager - Public Audiences
Direct reports: None
Salary: CIRCA £32,000 per annum, gross
Contract: Open ended 
Hours: Full-Time (35 hours per week, Monday-Friday) 
Deadline for application: 24 November 2019
Interviews: 10 December 2019

OVERVIEW

This is an exciting time to join Earthwatch Europe as we implement an ambitious and impact-driven new strategy, and take an innovative and evidence-based approach to our external communications. We are looking for a passionate and creative individual to join our communications team, managing a number of key communications outputs for our public audiences.

Reporting to the Senior Communications Manager - Public Audiences, the Communications Manager will develop and implement communications activity to support the objectives of our primary public engagement offerings (FreshWater Watch, Naturehood and Plastic Rivers). You will need to reach out to our key public audiences for those projects across a range of channels, including PR, printed materials, and video, digital and social media content.

You will be responsible for communicating the Earthwatch brand, key messaging and impact through a number of core brand outputs, including the ‘Get involved’ section of the Earthwatch Europe website and printed publications, and coordinating multi-channel communications campaigns at key points in the year. You will also play an active role in the communications team’s work to embed communications best-practice across the organisation.

The successful candidate will have a hands-on approach and proven experience within a communications and marketing role, including press relations, and managing websites, blogs and social media. You will have excellent written and verbal communications skills and experience of using analytics tools to evaluate and report on the impact of your work.

Earthwatch is an international environmental NGO. Our mission is to empower people to save our planet. We do this by creating knowledge and inspiring action through hands-on science and environmental engagement. We address big environmental challenges by working together with individuals, communities and organisations. We aim to create a global community that values and nurtures a sustainable planet.

Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.

Only successful candidates will be contacted.

RESPONSIBILITIES

Role purpose:

To increase the reach and impact of Earthwatch Europe through the delivery of high-quality marketing and communications outputs, with specific responsibility for a number of core brand outputs and flagship public engagement offerings.

Key deliverables:

To act as communications lead on key Earthwatch projects:

• Develop and deliver creative communications plans and approaches for our primary public engagement offerings (FreshWater Watch, Naturehood and Plastic Rivers)
• Produce communications content to raise the profile of our public offerings across a range of channels, including PR, printed materials, and video, digital and social media content
• Take an audience-first approach, basing plans and recommendations on our understanding of key audience segments
• Liaise with the Senior Communications Managers to maximise impact and ensure plans align with the public/corporate communications strategies 

Development of strategic communications outputs in line with the Earthwatch brand and key messaging:

• Work as communications lead for the ‘Get involved’ section of the Earthwatch Europe website, developing and editing content to ensure clarity and impact
• Coordinate a number of multi-channel communications campaigns across the year, working closely with the Communications Coodinator and Supporter Development Manager to plan, develop and deliver content in line with agreed objectives
• Manage the production of Earthwatch’s core publications and marketing materials, liaising with colleagues to source, develop and edit content
• Provide strategic oversight for Earthwatch events and support their communications needs by producing merchandise, signage and other agreed assets
• Coordinate (and in some cases manage) the work of external design, video and print agencies

To support the communications team to embed communications best-practice and empower colleagues to deliver some communications activity:

• Manage the development of the communications toolkit and share new tools with colleagues across Earthwatch
• Coordinate the programme of communications induction training for new starters
• Act as a brand guardian to ensure that all external communications are consistent with the Earthwatch brand guidelines, key messaging and operating principles
• Ensure effective monitoring and evaluation of your communications projects and contribute to reporting against the communications team’s KPIs

REQUIREMENTS

Personal Specification:

Essential:

• Proven experience within a communications and marketing role, including press relations, websites, blogs and social media management
• Proven ability to manage and deliver communications plans, working with direct and indirect teams
• Strong interpersonal skills with the ability to build and maintain relationships and manage collaboratively
• Excellent written and verbal communication skills, with experience of copywriting and editing
• A creative, hands-on and agile approach
• Results-driven, organised and tenacious, with excellent attention to detail, prioritisation and time management
• Experience of using analytics tools to evaluate and report on the impact of your work
• Commitment to the mission and values of Earthwatch

Desirable:

• Experience of the environmental and/or charity sector 

The above list of job deliverables is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post

Your role
Your key objective as Partnerships Manager (New Business Lead) will be driving new business forward to ensure the team secure income from the private sector, in doing so this will enable War Child to reach more children in conflict zones and the organisation to have the flexible funding needed to maintain stability and growth. You will use initiative and innovation to seek out and secure new partnerships in the UK and global markets along with developing tools and processes to support and strengthen the team’s efforts to achieve new business targets. This role will be the senior lead on Account Management for one of our largest funders and support their line report to develop, retain and maximise value from their portfolio of new and existing partnerships. The Partnership Manager is expected to take a leadership role within the team working closely with the Head of Partnerships to manage the team as well as developing and delivering our strategic objectives.
Your responsibilities
• Take responsibility for maximising the value War Child receives from current or future partnerships - philanthropic, commercial or strategic.
• Develop, deliver and report on the New Business objectives within the Partnerships Team Strategy and Budget with support from the Head of Partnerships.
• Lead the team to build and maintain the new business pipeline, new business tools and processes to maximise long and short-term income generation.
• Strategic lead/Account Management for one high value partner to ensure giving levels are maintained, cultivation and communication plans are in place and senior level relationships are nurtured.
• Work with colleagues across the organisation to leverage War Child assets and build strong and creative partnership proposals to target CSR teams and Marketing teams.
• Manage and contribute to Fundraising Department project groups (set up to coordinate cross-team events and campaigns) by representing the Partnerships team and ensuring partnership opportunities and income generation are maximised.
• Manage relationships and influence at every level of seniority including representing War Child in meetings, pitches, presentations and events.
• Manage relationships with contractors and external stakeholders to ensure War Child deliver strategic and top-quality events and fundraising activities.
• Line management of a Partnerships Executive ensuring they are contributing to team objectives through their Account Management and New Business portfolio, while supporting them with their personal and professional development.
• Use all tools available to ensure compliance and our ethical fundraising policy are adhered to, this includes partnership agreements, due diligence processes, CRM database management as well as GDPR and fundraising regulations.