Campaigns manager jobs
About you
You will be organised, resourceful and confident at turning stories and evidence into compelling fundraising content.
Fundraising experience is welcome, but transferable skills in communications, marketing, business development or supporter care are also valued.
- Experience in fundraising, communications, marketing or business development.
- Strong, audience-focused writing skills.
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Understanding of donor stewardship and supporter journeys.
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Ability to manage priorities and meet deadlines.
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CRM or database experience is helpful.
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Collaborative approach and commitment to equity, diversity and inclusion.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To Apply:
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive. Your statement should explain why you want the role, how your experience fits and what you would bring to Thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Marfan Trust is a small, niche medical charity and the only one of its kind in the UK, dedicated to improving and saving the lives of people affected by Marfan and Loeys-Dietz syndromes, which are inherited and life threatening due to heart involvement. We support patients and families through a personalised medical helpline, raise awareness and educate both the public and professionals through high-quality resources, webinars, and symposia, and fund cutting-edge research into improved treatments.
We are committed to championing equality, diversity, and inclusion across all aspects of employment and service delivery.
Fundraiser Job Description
Within a small, dynamic medical charity, the Fundraiser will play a pivotal role, engaging supporters through creative campaigns and cultivating strong relationships with donors, sponsors, and stakeholders.
The role is currently home-based in the UK, with remote staff communications. Attendance at events across the UK is required, so the ability to travel is essential.
Key Responsibilities
Fundraising & Financial Management
- Monitor and track fundraising income in collaboration with the accountant
- Forecast income targets and plan campaign budgets and expenses
- Draft fundraising budgets and coordinate payment processing
- Analyse income trends and adapt activity during quieter periods
- Ensure transparency and accuracy in all fundraising finances
Sponsorship & Donor Relations
- Identify, approach, and secure new sponsors and major donors
- Develop compelling funding bids and sponsorship packages
- Maintain strong relationships with existing donors, demonstrating the impact of their support
- Act as a consistent point of contact for sponsors and supporters
- Acknowledge and steward donations appropriately
Marketing, Campaigns & Communications
- Develop and deliver marketing campaigns to support fundraising activity
- Create engaging content such as blogs, newsletters, brochures, videos, and appeals
- Write persuasive copy for donation pages and fundraising materials
- Maintain and update fundraising content on the website
- Coordinate with external designers, printers, and agencies as needed
Social Media & Digital Fundraising
- Develop and implement a social media strategy aligned with fundraising goals
- Create, schedule, and manage content across multiple platforms
- Promote campaigns, appeals, and events online
- Engage with supporters and monitor online conversations
- Track and report on engagement and fundraising performance
- Design and deliver online donation drives, Giving Days, and email campaigns
- Support paid advertising and collaborations with partners or influencers
Supporter Engagement & Community Building
- Share impact stories and donor recognition (with consent)
- Encourage peer-to-peer fundraising
- Foster an engaged and supportive online community
PR & Media Relations
- Forge relationships with local and national media
- Draft press releases and pitch fundraising stories
- Manage publicity for fundraising events
- Coordinate media opportunities, photo calls, and branded event materials
About You
You will be based in the UK.
You will have experience in marketing, ideally within charity fundraising, with a proven ability to deliver successful campaigns and grow income across multiple channels. You are confident writing persuasive copy, using data to inform decisions, and managing campaigns from inception to completion.
You are well organised, take initiative, and communicate easily with others. You work collaboratively, bring creativity to what you do, and pay close attention to detail. Confidence using Microsoft Office is essential. Most importantly, you care about the mission of a charity, and an interest in healthcare and medicine would be a welcome addition
The client requests no contact from agencies or media sales.
Head of Public Fundraising & Engagement (9-Month Maternity Cover)
Location:
Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities
Salary:
£55,000 per annum plus SeeAbility benefits
Hours:
Full time, 37.5 hours per week
Contract:
Fixed Term, 9 Month (Maternity Cover)
Join us in transforming lives
SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.
This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.
About the Role
Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.
You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.
Key responsibilities include:
- Leading the delivery of SeeAbility's public fundraising and engagement strategy.
- Driving income growth and supporter retention across multiple fundraising streams.
- Developing innovative campaigns and supporter journeys.
- Leading, coaching and developing a high-performing team.
- Monitoring performance, budgets and fundraising KPIs.
- Working collaboratively across the organisation to maximise supporter engagement and impact.
- Ensuring fundraising activities remain compliant and aligned with best practice.
About You
We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.
You will have:
- Significant experience in public fundraising, supporter engagement or individual giving.
- A proven track record of achieving income growth and fundraising targets.
- Experience managing and developing teams.
- Strong strategic and operational planning skills.
- Excellent communication and stakeholder management abilities.
- A collaborative, proactive and solutions-focused approach.
Why Join SeeAbility?
At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.
We offer:
- Flexible and hybrid working
- A supportive and inclusive culture
- Competitive salary and benefits package
- The opportunity to make a meaningful impact from day one
Apply Today
If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.
Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.
Safer Recruitment
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.
Successful applicants will be subject to safer recruitment checks, including:
- Disclosure and Barring Service (DBS) check (where appropriate)
- Identity, current address and right-to-work verification
- Health declaration to ensure that you are medically suitable for the role you have been offered
- Employment references relating to work with children or vulnerable adults
All checks are completed at SeeAbility’s expense before a start date is confirmed.
Diversity & Inclusion
We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.
- We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
- Reasonable adjustments are available throughout the recruitment process.
- In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)
For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
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About us
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.
Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.
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About the role
This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.
Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.
This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.
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Key responsibilities
Training and development
- Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.
- Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.
- Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.
Community building and partnerships
- Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.
- Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.
- Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.
Team leadership
- Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.
- Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.
- Collaborate with team members to improve internal systems, document learning, and integrate specialised expertise into Act Build Change practice.
Fundraising and sustainability
- Raise at least £60,000 per year through partner projects, funding bids, and membership dues to ensure financial sustainability.
- Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.
- Represent Act Build Change in networks and at events within the broader social justice ecosystem.
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What we're looking for
Essential experience and skills
- Experience in community organising, including engaging local communities and winning broad-based campaigns.
- Experience in managing and developing effective teams.
- Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.
- Experience in designing, delivering, and evaluating high-quality training programmes.
- Experience in fundraising and financial management.
- Comfortable using digital tools and platforms.
Desirable experience and skills
- Experience of using coaching and/or collective care methods in organising and management contexts.
- Lived experience aligned with the communities we work alongside.
- Lives in the North of England.
Personal qualities
- You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.
- You understand social justice movements, community organising methodologies, and power building initiatives.
- You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.
- You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.
- You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.
- You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.
- You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.
- You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).
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What we offer
Salary and benefits
- £46,350-53,045 salary, depending on experience.
- Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
- Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
- Pension scheme and enhanced parental leave and sick pay.
Working arrangements
- Fully remote working (must be within 4 hours of central London).
- Access to office space in London when needed.
- Co-working space expenses available for those based outside London.
- Occasional travel to London may be required (up to twice a month), with expenses covered.
- Team away days around the UK (up to four times a year), with expenses covered.
- Full equipment and tech support provided.
Growth and impact
- Direct contribution to building people's power and making positive social change.
- Collaborative, mission-driven work environment with impact across the UK.
- Professional development opportunities including training and events (assessed on an individual basis).
- Clear growth pathway in an expanding team.
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How to apply
Please submit your application using the application form.
Note:
- This role is for UK-based candidates who have the right to work in the UK.
- Applicants that do not follow these instructions may not be considered.
- Due to the volume of applications we may not be able to respond to everyone.
What to submit
- Your CV (PDF, max. two pages).
- Answers to all application questions, providing specific examples.
Next steps
- Submit your application by Mon 14 Sep at 23:59.
- First round interviews will begin the week of Mon 28 Sep.
- We may arrange a second round of interviews.
- The role will start from Nov 2026.
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We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Who we are
IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.
What you’ll do
Reports to: Chief Executive
Location: Home-based or Hybrid (with frequent travel for events and meeting with parliamentarians and other stakeholders)
We are seeking a Policy Manager to lead IPSEA's policy and influencing work to achieve positive change for children and young people with special educational needs and disabilities (SEND) and their families. Working closely with the Chief Executive, Head of Legal and Training, trustees and colleagues across the organisation, you will set strategic policy priorities and develop evidence-based influencing plans that support IPSEA's mission and long-term objectives.
Drawing on insights from our advice and tribunal services, legal expertise and the experiences of families, you will identify systemic issues within the SEND system and develop policy solutions that improve children and young people's access to the support and education to which they are entitled. You will ensure that IPSEA's policy positions are credible, legally robust and informed by the lived experiences of those we support.
You will lead IPSEA's engagement with government, Parliament and other key decision-makers, identifying opportunities to influence legislation, policy and practice at both national and local level. This includes overseeing responses to consultations, parliamentary inquiries and calls for evidence, as well as preparing briefings and strategic advice to support senior-level engagement and advocacy.
Working collaboratively with colleagues across legal, communications, fundraising and training teams, you will ensure IPSEA's policy, campaigning and public affairs activities are aligned and maximise the organisation's impact. You will also monitor developments across the political, legal and policy landscape, helping IPSEA respond proactively to emerging opportunities and challenges affecting the rights of children and young people with SEND.
This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.
Who are we looking for?
You will have significant experience in a senior policy and campaigning/public affairs role and have good knowledge of local and national government structure including the legislative process.
You the ability to build and maintain relationships with a range of stakeholders including MPs, civil servants, campaigners and parents. You exhibit tact and diplomacy and can be impactful with people of varying levels and experience.
Your research and critical thinking skills enable you to analyse policy and data to produce relevant reports and position papers. You have experience of drafting organisation responses to government consultations and parliamentary calls for evidence.
IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.
What we can offer you
- 5% employer pension contributions
- Healthcare cash plan
- Flexible working arrangements
- 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).
To apply
Visit our website to download a recruitment pack and application form.
Deadline for applications: 9am on 7 September 2026.
First-round interviews: on 15 September 2026 in our offices in Takeley, Essex, with second-round interviews (online) on 18 September 2026.
NO AGENCIES PLEASE.
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Third Solutions is proud to be partnering with a dynamic and growing national health and research charity in the search for an experienced Marketing Manager to lead a small team to deliver exceptional and effective brand marketing activity.
The Buckinghamshire based charity are ideally looking for three days a week in their office, they are open to discussing flexible working arrangements if required.
The role
- Develop and deliver the marketing strategy and plans across online and offline channels.
- Develop and deliver creative and impactful audience and insight-led integrated marketing campaigns for key programmes, projects and products.
- Manage two direct reports: the Senior Digital Marketing Executive and Digital Marketer.
- Support the development of our audience personas and engagement work, to enable effective supporter journeys and high-quality experiences for all our audiences.
- Ensure that campaigns are on brand and aligned with the mission and values in terms of content, imagery, copy and tone of voice.
- Support the Fundraising Managers in the evolution of a content marketing and acquisition strategy to develop a large and engaged supporter base with a focus on email, social media and direct mail.
The Candidate
- Experience of managing a team within a charity to deliver successful marketing campaigns across a range of print and digital channels.
- Project management experience in digital and print channels, and co-creating impactful, attention-grabbing campaigns that drive results.
- Solid, results driven experience in PPC, Content marketing, Display, Social, SEO and Email.
- Experience in producing printed marketing materials, including direct mail, inserts, leaflets and outdoor.
- Experience in data-lead marketing - highly analytical and results focused, with ability to utilise reporting, tests and insight to drive for performance efficiencies and improvement
-If you are an entrepreneurial, ambitious with a growth mind set, get in touch!
Benefits
A warm, collaborative team with big plans and ambitions. They offer:
27 days annual leave + bank holidays, with the ability to buy and sell annual leave
Access to shopping discounts and cashback with thousands of retailers through their benefits portal
Free on-site parking and onsite café and Group Pension Life Assurance (2x annual salary)
IMPORTANT NOTE:
Applications are being reviewed on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
We encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.
Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.
Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.
About You
You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.
You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.
The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.
Job description
Marketing
- Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
- Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
- Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
- Write compelling and impactful content for SMK’s digital channels.
- Create graphics and video content for digital channels using Canva.
- Manage paid digital ads (LinkedIn, Google Ads).
- Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
- Support the audience development strategy including research and data management.
- Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
- Support the development and implementation of a content strategy.
Website
- Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
- Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
- Monitor and translate website performance using analytics tools (e.g. Google Analytics).
- Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
- Identify opportunities to improve search visibility and organic traffic.
Data, Insight & Reporting
- Monitor, analyse, and report on digital marketing performance.
- Use data to continuously optimise marketing activity.
- Provide insights into audience behaviour and trends.
- Database management, including cleaning and updating records.
- Support the implementation and management of the CRM (Salesforce).
- Undertake relevant training when required.
Other
- Undertake any other duties commensurate with the purpose and remit of the post.
Please read the attached job pack for details about the person specification.
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Applicants must have the right to work in the UK for the duration of the contract.
The use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation is fine. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Any claims or examples included in your application should be ones you can discuss.
This job closes on 1 Sept, 9am.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.
ABOUT CFAB
CFAB is the UK's only charity with a dedicated international children's social work team and the UK's sole member of the International Social Service (ISS) network. We identify, protect and support children and families separated by international borders as a result of conflict, trafficking, migration, family breakdown and asylum-related issues.
Working with partners in more than 130 countries, we are experts in international social work, cross-border child protection, international care proceedings and overseas family placements, helping children remain connected to their families, identities and cultures wherever possible.
ABOUT THE ROLE
We are seeking an ambitious and experienced fundraiser to join CFAB at an exciting stage of our development. This is a unique opportunity to help shape the future of a small charity with a global reach, securing sustainable income that enables children and families across borders to remain connected, protected and supported.
Fundraising is central to CFAB's long-term sustainability, generating almost 60% of the charity's £1million annual income. As we deliver our new organisational strategy and strengthen our External Affairs function, you will play a key role in growing and diversifying income to support our future ambitions.
Trusts and foundations will be at the heart of your role, building on our strong portfolio of funders while developing opportunities across corporate partnerships, supporter stewardship, challenge events and other emerging income streams. Working closely with the Deputy CEO, you will lead the day-to-day delivery of our fundraising strategy, develop new opportunities and help strengthen CFAB's fundraising capability.
As our senior operational fundraising lead, you'll have significant autonomy and the opportunity to influence organisational strategy while working as part of a collaborative team spanning fundraising, policy, communications and digital engagement. This role offers the chance to make a meaningful contribution to a growing organisation with an international impact.
You will also have the opportunity to recruit and line manage a Fundraising Coordinator from January 2027, helping to shape the next phase of CFAB's fundraising function.
If this sounds like the opportunity for you, and you have the
skills, experience and passion to succeed in this role,
we'd love to hear from you.
JOB SPECIFICATION
Key responsibilities:
1. Strategy Delivery and Management
Working closely with the Deputy CEO, you will lead the delivery of CFAB's fundraising strategy, translating strategic priorities into operational plans that support sustainable income growth.
You will contribute to fundraising strategy, budgeting and income forecasting, monitor performance against agreed targets and ensure fundraising activity is effectively managed through Salesforce. You will identify opportunities to improve fundraising processes, strengthen fundraising performance and support the development and implementation of new income streams and fundraising initiatives.
2. Trusts, Foundations and Corporate Partnerships
You will lead CFAB's trust and foundation fundraising programme, developing and managing a portfolio of funders, partners and supporters to maximise long-term income. You will prepare and oversee high-quality funding applications, reports and pitches, ensuring all funder requirements and deadlines are met.
You will also develop and manage corporate fundraising opportunities, identifying prospective partners, preparing partnership proposals and supporting the growth of corporate income as a strategic priority. Working alongside the Deputy CEO, you will help shape the organisation’s corporate offer and operate a shared account management model for strategic funders and high-value funding opportunities.
3. Relationship Management and Income Growth
Working with the Deputy CEO, you will lead the development and delivery of CFAB's stewardship strategy, strengthening relationships with existing supporters and creating meaningful supporter journeys for new donors. You will oversee donor communications, the supporter newsletter, and recognition processes, ensuring supporters understand the impact of their giving and remain engaged with CFAB.
You will also grow CFAB's challenge events programme, increasing participation, enhancing the supporter experience and developing challenge events as a sustainable source of unrestricted income.
Working collaboratively with the Deputy CEO, Digital Engagement and Outreach Lead, and Policy and Communications Officer, you will develop and deliver digital fundraising campaigns, including Big Give match funding campaigns, and a programme of fundraising events to grow and engage CFAB's supporter base.
4. Team Leadership and Fundraising Operations
You will line manage the Fundraising Coordinator, providing day-to-day leadership, coaching and support to ensure the effective delivery of fundraising operations.
You will oversee prospect research, fundraising administration, supporter stewardship, challenge events, Salesforce management and fundraising reporting, ensuring high standards of performance, accurate data management and effective collaboration across the fundraising function.
5. Governance and Representation
You will help prepare fundraising reports, pipeline updates, income forecasts and performance information for the Senior Management Team and Board of Trustees.
You will ensure fundraising activity complies with relevant legislation, the Code of Fundraising Practice, GDPR, Gift Aid requirements and organisational policies, maintaining the highest standards of fundraising governance and supporter care.
You will represent CFAB externally with funders, corporate partners, supporters and sector networks, acting as an ambassador for the organisation and helping to strengthen its profile, reputation and long-term strategic relationships.
6. Additional Responsibilities
As a member of the wider management team, you will contribute to organisational planning, continuous improvement and cross-organisational projects. You will identify opportunities to strengthen fundraising systems, develop new ways of working and support the long-term sustainability of the organisation. You will also be expected to attend occasional evening and weekend events, meetings and networking opportunities, and to carry out your responsibilities in line with CFAB's policies and relevant legislation.
Essential Skills, Knowledge and Experience
These criteria describe the core skills, knowledge and experience required to succeed in the role. Please ensure your cover letter demonstrates how you meet each of the essential criteria, providing examples where possible.
1. A successful track record of securing income through trusts and foundations within the charity sector, with experience of developing high-quality funding applications, reports and funding proposals.
2. A genuine passion for building long-term relationships with supporters, funders and partners, together with experience of identifying and developing new fundraising opportunities.
3. Experience of developing fundraising pipelines, supporter journeys and stewardship plans that strengthen relationships and maximise long-term income.
4. Excellent written and verbal communication skills, with the ability to produce compelling fundraising materials and build effective relationships with a wide range of internal and external stakeholders.
5. Experience of using CRM systems (preferably Salesforce) and fundraising data to manage relationships, monitor performance and inform fundraising decision-making.
6. Excellent organisational and project management skills, with the ability to manage competing priorities, work independently and contribute strategically to the continued growth and diversification of fundraising income.
Desirable Skills, Knowledge and Experience
The criteria below are not essential but will help us identify candidates with additional relevant experience. We encourage you to apply even if you don't meet every desirable criterion.
1. Experience of fundraising within a children's, family support, social care or international charity.
2. Experience of corporate fundraising, challenge events, supporter stewardship or digital fundraising campaigns.
3. Experience of line management or supporting the skills and development of colleagues, volunteers or interns.
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.



The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Help shape the future of ending homelessness. This is an exciting time to join our Philanthropy and Development team.
We are in the private phase of a £30m campaign to acquire 100 homes, providing stable housing for people experiencing some of the most severe forms of homelessness – with philanthropy providing the seed capital to demonstrate that a different approach to housing is possible. At the same time, we are delivering a bold ten-year strategy that aims to see the beginning of the end of homelessness by 2034.
High Value fundraising – including philanthropy - will play a central role in making our vision a reality, giving fundraisers the opportunity to build relationships with philanthropists to advance some of the most significant and ambitious areas of Crisis' work.
We've invested in the foundations that help fundraisers succeed, including strengthened prospect research, stewardship and supporter engagement functions, enabling relationship fundraisers to focus on developing and growing high-quality donor relationships. You'll join a supportive and ambitious team with clear priorities, strong leadership and a genuine commitment to collaboration, learning and development. For someone who enjoys building meaningful partnerships, working strategically and helping to shape the future of high-value fundraising at Crisis, this is a particularly exciting moment to come on board.
About the role
As Senior Philanthropy Manager, you will build and manage a portfolio of high-value supporters, securing five and six figure gifts that help drive lasting change for people experiencing homelessness. You will develop meaningful, personalised relationships with donors and prospects, creating bespoke opportunities for engagement and inspiring long-term support.
Working collaboratively across Crisis, you will identify new funding opportunities, build a strong prospect pipeline, and develop compelling proposals and engagement opportunities that connect donors to our ambitious vision. We are bold in seeking new opportunities, collaborative in how we work across teams, impactful in our approach to fundraising, and equitable in ensuring every supporter can play a meaningful role in helping end homelessness.
About you
- You're an experienced relationship fundraiser with a track record of securing significant gifts (at the five and six figure level) and managing high-value donor relationships.
- You enjoy building new connections and have experience of using moves management techniques to develop prospects into committed long-term supporters.
- You're strategic, organised and motivated by achieving results, with experience managing portfolios and fundraising targets.
- You're a skilled communicator who can build trust and credibility with a wide range of people.
- You are creative and able to think strategically, acting independently to develop excellent relationships with supporters and prospects.
- You enjoy working collaboratively and developing strong relationships across teams.
- You're inspired by Crisis' mission and excited by the opportunity to help deliver an ambitious vision to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 1 September 2026 23:55
Interview process: Competency-based interview + presentation task.
Interview date and location:
First round: Wednesday 9 and Thursday 10 September via Microsoft Teams
Second round: Monday 14 September in person, London E1.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Step into a high-impact temporary role where your organic social expertise will directly shape brand visibility and engagement over a focused 8-week period. You’ll join a collaborative team in a hybrid setup, working 1–2 days per week in the office to drive cohesive, on-brand social activity across key platforms.
About the Role:
This 8-week temporary position is responsible for planning, executing, and optimising organic social media activity to grow and engage the brand’s audience. You will manage content calendars, oversee community interactions, and ensure all social output reflects the brand voice and strategic priorities. Your work will provide clear insights and results that inform future social and content decisions.
Key Responsibilities:
* Develop and refine an organic social media strategy aligned with brand and campaign objectives.
* Create and manage detailed content calendars across platforms, ensuring consistent and timely posting.
* Write and edit compelling copy tailored to Meta, TikTok, LinkedIn, X and other relevant channels.
* Coordinate asset requirements with internal stakeholders to deliver cohesive, on-brand content.
* Monitor and manage community interactions, responding to comments and messages in line with brand guidelines.
* Implement platform-specific best practices to optimise reach, engagement, and audience growth.
* Track performance metrics and produce concise analytics reports with actionable insights.
* Adjust content and posting strategies based on data, audience feedback, and evolving platform trends.
Key Requirements:
* Proven experience managing organic social media channels for a brand or organisation.
* Strong track record in developing and executing social media strategies that drive engagement and growth.
* Demonstrated ability to plan and manage content calendars across multiple platforms.
* Confident copywriting skills for short-form, social-first content with clear CTAs and hooks.
* Solid understanding of platform algorithms, features, and best practices for Meta, TikTok, LinkedIn, and X.
* Experience in community management, including moderation and escalation processes.
* Proficiency in social media analytics tools and native platform insights.
* Ability to work effectively in a hybrid environment, including 1–2 days per week in the office.
Desirable Skills:
* Experience working within established brand guidelines and tone of voice frameworks.
* Background in storytelling and content series development for social channels.
* Familiarity with basic graphic or video editing tools to adapt assets for social use.
* Experience running small-scale tests and experiments to optimise content performance.
* Understanding of broader digital marketing channels and how social integrates within them.
Qualifications:
* Degree or equivalent experience in Marketing, Communications, Media, or a related field.
* Professional training or certification in social media marketing or digital marketing (preferred).
* Evidence of ongoing learning in social media trends, tools, and best practices (preferred).
If you’re ready to make a fast, measurable impact in a focused 8-week assignment, bring your organic social expertise and apply now.
Supporter Engagement Manager
£38,709pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
Please note, this is a fixed-term role linked to a maternity cover, ending no later than June 2027. Due to the nature of the contract, it may end earlier if the substantive postholder returns sooner than expected, subject to the notice arrangements set out in the contract.
Join us at WWF-UK – Supporter Engagement Manager
About the role
We’re excited to be recruiting a Supporter Engagement Manager to help WWF-UK build stronger, longer-lasting relationships with our supporters.
Sitting within the Supporter Retention team, you’ll help shape and deliver supporter journeys for some of WWF-UK’s key regular giving products, including Junior Adoptions and Go Wild Junior Membership.
You’ll be responsible for planning and delivering engaging supporter communications across digital, direct mail, telemarketing and other channels, making sure every interaction feels relevant, valuable and connected to the impact of our work.
Working closely with the Senior Supporter Engagement Manager, Supporter Engagement Editor and colleagues across digital, content, supporter care and fundraising, you’ll help develop campaigns and journeys from initial idea through to delivery, evaluation and improvement.
You’ll use insight, data and supporter feedback to understand what is working, identify where journeys can be improved and test new approaches that strengthen engagement and retention. You’ll also keep an eye on trends, competitor activity and new opportunities, helping WWF-UK continue to evolve its fundraising products and supporter experience.
This is a varied, hands-on role combining campaign management, content development, digital engagement, supplier management and performance analysis. You’ll coordinate activity across internal teams and external partners, manage budgets and timelines and make sure campaigns are delivered to a high standard.
You’ll also have the freedom to spot opportunities to surprise and delight existing supporters, creating timely and engaging moments that help strengthen their connection with WWF-UK.
We’re looking for someone who is organised, curious and motivated by understanding what makes supporters engage and stay connected. You’ll be comfortable managing detail and deadlines, working collaboratively across teams and using insight to continually improve the supporter experience.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Experience working in fundraising, marketing, supporter engagement or a related area
· Experience planning and delivering direct marketing or supporter communications campaigns across more than one channel
· Experience working with digital marketing or digital supporter journeys
· Strong project management and organisational skills, with the ability to manage campaigns from planning through to delivery and evaluation
· Experience using data, insight or campaign results to assess performance and improve future activity
· Good numerical and analytical skills, including experience working with budgets, targets or KPIs
· Strong written and verbal communication skills, with the ability to work confidently with colleagues, suppliers and partners
· Experience coordinating input and feedback from different teams and stakeholders
· Experience working with external agencies, suppliers or production partners
· Strong attention to detail, with the ability to manage multiple deadlines and priorities effectively
· Experience working with CRM systems, databases or similar tools
· Ability to work independently, use initiative and identify opportunities to improve supporter journeys or ways of working
· Understanding of the importance of delivering a consistent, high-quality supporter experience
· Ability to work collaboratively and build strong relationships across teams
Desirable
· Experience working specifically within charity fundraising or supporter retention
· Experience delivering campaigns across direct mail, email, telemarketing and digital channels
· Experience developing or improving regular giving, membership or subscription products
· Experience working with print production and fulfilment
· Experience developing content or briefing creative work for supporter communications
· Experience testing and optimising digital journeys or communications
· Experience monitoring supporter or customer retention
· Knowledge of relevant fundraising, data protection and marketing regulations
· Experience supporting or coaching colleagues
· Experience representing an organisation through external fundraising or marketing networks
· An interest in WWF-UK’s work and a commitment to our mission
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date - 23/08/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is covering Maternity for a 12 month period.
At One YMCA, we know that great services start with great people.
As we continue to grow across Hertfordshire, Bedfordshire, Buckinghamshire and Oxfordshire, attracting, recruiting and retaining talented colleagues is critical to achieving our ambitions. Recruitment is more than filling vacancies. It is about finding people who share our values, strengthening our teams and ensuring we can continue delivering life changing services to the communities we support.
We're looking for a passionate and proactive Resourcing Advisor to join our People Team and lead recruitment and onboarding activity across the charity. Supporting more than 750 colleagues across a wide range of services, you'll play a key role in helping managers attract exceptional talent, deliver a positive candidate experience and build a sustainable workforce for the future.
About the role
This is a varied and rewarding role that combines recruitment expertise, workforce planning, manager support and continuous improvement.
You will:
• Lead end to end recruitment campaigns across a diverse range of roles and services.
• Act as a trusted advisor to managers, providing guidance on recruitment, attraction and workforce planning.
• Develop engaging recruitment campaigns using social media, advertising platforms, talent pools and professional networks.
• Manage relationships with recruitment agencies and external partners, ensuring quality, value for money and access to suitable talent.
• Monitor agency usage and identify opportunities to reduce recruitment costs through direct sourcing and alternative attraction methods.
• Lead onboarding and probation processes to help new colleagues settle successfully into the organisation.
• Promote inclusive recruitment practices that support Equality, Diversity, Inclusion and Belonging.
• Use recruitment and retention data to identify trends and improve recruitment outcomes.
• Support job evaluation, role design and workforce information processes.
About you
We're looking for someone who is passionate about recruitment and enjoys building relationships, solving problems and delivering excellent service.
You'll bring:
• Experience leading recruitment campaigns from attraction through to appointment.
• Experience working with recruitment agencies and external recruitment partners, ensuring effective and cost conscious recruitment solutions.
• Strong knowledge of recruitment best practice and candidate attraction methods.
• Experience partnering with managers to develop effective recruitment solutions.
• Excellent communication, relationship building and influencing skills.
• Strong organisational skills and the ability to manage multiple priorities.
• A commitment to inclusive recruitment and positive candidate experiences.
• The ability to use data and insight to drive improvement and inform decision making.
Why join One YMCA?
This is a fantastic opportunity to make a visible impact within a growing charity that is committed to investing in its people and culture. You'll work with managers across the organisation, help shape how we attract and welcome new colleagues, and play an important role in supporting our ambition to grow and strengthen our workforce.
You'll join a supportive and ambitious People Team where your ideas and expertise will help influence the future of recruitment, onboarding and colleague experience across One YMCA.
If you're looking for a role where you can build relationships, attract great talent and make a genuine difference to colleagues and communities, we'd love to hear from you.
Please note that we will be reviewing applications and conducting interviews on a rolling basis. We encourage you to apply as early as possible, as we may close the vacancy once a suitable candidate has been appointed.
Due to the nature of the services provided, a Basic DBS will be required, as will a full driving licence.
Important Information: Applicants must have the right to work in the UK, as visa sponsorship is not available for this role. This position may require a Basic or Enhanced DBS check. We are committed to making reasonable adjustments throughout the recruitment process and welcome applications from all backgrounds.
At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome and encourage applications from people of all backgrounds and experiences.
Please review our Recruitment Pack https://canva.link/sio5irlw0a85x1t
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
We are looking for a Community Organiser, based in Manchester, to work with us on a short-term, freelance basis to organise with people in debt.
Deadline for applications: Tuesday 1 September, 9am
Location: Manchester
Contract: Three days per week for four months
Start date: as soon as possible
Rate: £200 per day, to be invoiced on a freelance, self-employed basis.
You will support members of our Manchester campaign group, led by people with lived experience of the debt crisis, to demand and win policy change to end the use of bailiffs for council tax debt collection. And work directly with allies in Manchester and officials at Greater Manchester Combined Authority (GMCA) and target councils.
Please read the role profile (.pdf) for full details.
Application process: please email your CV and a covering letter outlining how you meet the skills and experience in the role profile by 9am on Tuesday 1 September.
If you have a question about any aspect of the role, please do get in touch.
We welcome applications from people from all backgrounds. We particularly encourage applications from people who are underrepresented in the sector, including black and brown people, women and non-binary people, people who identify as LGBTQIA+ and people who identify as working class or have done in the past.
Please use the covering letter to outline how you meet the skills and experience in the role profile.
The client requests no contact from agencies or media sales.
Marketing & Communications Manager
Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum
Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.
This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.
About the Role
You will shape and deliver BPT’s marketing and communications activity, including:
- Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
- Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
- Digital management – updating websites, delivering PPC advertising and leading organic social media
- Press & PR – preparing press releases and building media relationships
- Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
- Audience insight – using data, KPIs and segmentation to inform decisions
- Line management of the Digital Content Executive
About You
We’re looking for a confident communicator with:
- Minimum three years’ experience in marketing/communications within arts, heritage or tourism
- Proven success in growing audiences, driving KPIs and delivering commercial impact
- Strong digital skills across social media, PPC, SEO and content creation
- Excellent copywriting and storytelling ability
- Experience managing budgets, contracts and external suppliers
- Strong analytical skills and understanding of ROI
- Ability to work collaboratively with staff, trustees, partners and media
Our values: Authentic, Engaged, Inclusive, Informed, Responsible.
Benefits
- Positive, collaborative working culture
- Flexible working arrangements
- 34 days annual leave (including public holidays)
- Employee Assistance Programme
- Cycle to Work scheme
- 0% season ticket loans
- Death in Service benefit
How to apply
If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..
We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch
Bath Preservation Trust is committed to Equality, Diversity and Inclusion.
We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.
For further information about the roles including the job description, person specification and application form, please see the links below.
We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).
Closing date: Monday 7th September 2026
Interviews: Tuesday 22nd or Friday 25th September
Please complete a short application, provide a CV along with a covering letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.


