Sector: Awards Management

Location: London UK, New York or Washington, DC USA

Job Description

The Proposal and Pricing Analyst will support the implementation of IRC’s business development strategy by supporting the development of new business proposals, assisting in the collection and analysis of data for reporting to IRC senior staff, monitoring and managing internal databases and tools, and providing administrative support to the BD team.  The Analyst will also manage internal communications, facilitate the use of IRC business development processes and tools, and will lead and/or support special internal initiatives aligned with IRC’s business development strategy.

RESPONSIBILITIES

• Analyze internal data to assess win rates, evaluate decision-making, support target setting, and develop performance reporting tools. Prepare graphics and visuals, to present data for decision-making.

• Manage internal business development tracking and monitoring tools.

• Provide support for reporting to senior staff including the development of dashboards and other presentations.

• Regularly monitors databases and other sources to assist in the identification, tracking and updating of new business opportunities across a variety of technical sectors, regions, and clients.

• Coordinate a combination of bids from a variety of donors.

• Conduct research on existing programming, possible partners, design approaches, potential personnel and other assignments.

• Supports and/or leads budget development by preparing budget templates, verifying cost data, and supporting the formatting of final budgets and consolidating cost volumes.

• Contributes to pre-bid research efforts, as assigned.

• Assist with editing, proofreading, and formatting proposal documents, and producing proposal graphics.

• Contributes to continuous business process improvement, including the revision of business development tools and creation of new templates and forms.

• Convenes post-submission debriefing meetings to discuss processes and other issues and prepares written reports detailing lessons learned.

Qualifications

• Minimum 2 years of professional experience; experience in business development strongly preferred with a focus on USG agencies preferred.
• BA in International Relations, Development, Political Science, Public Administration, or related field. Advance degree a plus.
• Proven organizational skills, ability to manage multiple tasks, prioritize, and maintain a high degree of accuracy and attention to detail.
• Strong writing, editing, and organizational skills.
• Ability to work independently with minimal supervision.
• Knowledgeable in developing proposal budgets and comfort undertaking data analysis.
• Proven data analysis and visualization skills, advanced knowledge of Excel and data visualization tools. Knowledge of word-processing (Word), document production (Adobe), and presentation (PowerPoint) software.
• Ability to engage pro-actively with a wide range of partners, experts and other contacts.

Applications will be reviewed and invited to interview on a rolling basis.

Candidates must have the right to work in the country for which they are applying.

IRC-UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We have an exciting specialist role within the organisation, delivering the successful Housing First Model to some of the most vulnerable rough sleepers in the London Borough of Islington.

Housing First is an innovative approach, proven to successfully support people with repeat histories of homelessness and who experience multiple disadvantages, into independent and stable accommodation. Based around a set of core principles, which are designed to achieve optimum outcomes, Housing First is about doing things differently which requires flexibility and creativity from all agencies involved.

The Core Principals are: 

1. People have a right to a home

2. Flexible support is provided for as long as is needed

3. Housing and support are separated

4. Individuals have choice and control

5. An active engagement approach is used

6. People are supported to identify their strengths, goals and aspirations

7. A harm reduction approach is used

The role will require you to work alongside the Team Manager and the Regional Services Manager to ensure we successfully support a small case load of clients with complex needs.This tailored support is designed to test the effectiveness of the model for a cohort of clients for whom other solutions have not been effective.

The ideal candidate will be highly organised, proactive and adapt at developing and maintaining relationships with internal and external stakeholders. Additionally, you will have a good understanding of the core principles of the Housing First Model and work actively to ensure those principles are at the heart of achieving positive outcomes for our clients.An overall high level of skills and experience, in order to provide an intensive outreach and wraparound service is also required. 

If you feel that you have the skills required for the role this is a great opportunity to develop your career within SHP. 

Closing date for applications: 29th June 2020 (at Midnight)

Interviews to be held: 10th July 2020

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Reporting to the UK Communications and Fundraising Manager within the Executive Department, you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan. You will perform a variety of administrative tasks to support the smooth functioning of the fundraising team; contribute to the retention and growth of our supporter base by producing content for our fundraising communications; support the management of our social media channels; and engage with current and potential supporters online. During this 6-month internship, you will be given close support and guidance to undertake the tasks detailed below.

Key Responsibilities:

Communications

• Work closely with the UK Communications and Fundraising Manager to assist in all supporter liaison and fundraising communications activities.
• Identify opportunities for positive exposure of Afghanaid, and opportunities to inspire new support.
• Liaise with project staff in Afghanistan to gather case studies and photos to develop into communications content.

Social Media:

• Create, edit and schedule engaging content across all social media platforms including Facebook, Twitter, Instagram and YouTube (images, videos, animations/gifs and infographics).
• Use social media platforms to promote our website content and drive traffic to our website.
• Help oversee, collect and analyse social media metrics to assess the effectiveness and reach of our online presence, and make recommendations for improvement.
• Monitor online content posted by others on our social media platforms and respond in an appropriate and timely manner.
• Identify opportunities to engage new audiences, potentially with targeted content.
• Identify and cultivate relationships with new social media accounts.
• Identify trends and cultural moments on social media which are relevant to Afghanaid and identify ways to get involved.
• Help develop, maintain and execute a social media content calendar across platforms to grow community engagement, awareness, and adoption.
• Contribute to the development and implementation of a social media strategy.

Website:

• Help keep the website up to date by drafting copy and proofreading content to ensure it is grammatically correct and sensitive to the cultural and security considerations within Afghanistan.

Email:

• Support in the creation of monthly email newsletters to be sent to our subscribers.

Administration

• Process post and answer the office telephone.
• Process all donations received, whether by mail, online or by other means and ensure donors are thanked in a timely manner.
• Ensure Gift Aid declarations are sought from all eligible donors and appropriately filed.
• Ensure lapsed regular givers are contacted in a timely manner.
• Support the Finance Officer to reconcile monthly income by accurately coding donation reports.
• Maintain up-to-date records in the fundraising database. Ensure data is collected and entered accurately in the database to enable effective communications and strategic marketing decisions.

External Fundraising Appeals

• Support the UK Communications and Fundraising Manager to pursue and execute external fundraising appeal opportunities, including UK Aid Match, The Big Give, and various national newspaper Christmas appeals. This will entail producing creative communications and logistical support.

For the right candidate, this internship has the opportunity to develop into a more permanent position.

Full job description and person specification attached.

Harris Hill are delighted to be working with an internationally focused animal charity to recruit a Philanthropy Officer. This broad role encompasses supporting on major gifts programmes, donor mailings, supporter care, some events and prospect research. This role offers lots of opportunity for development the ability to gain varied experience within an international development charity.

Key responsibilities include;
Supporting the major gifts fundraising programme
Managing the major gifts mailings and thanking programme
Project managing a small number of major donor events
Providing general administrative support and maintaining the donor database
Develop and manage a prospect pipeline, including researching new prospective donors

The successful candidate will;
Have experience of writing engaging copy
Be an excellent communicator across a broad range of audiences
Be a strong administrator with attention to detail
Preferably have experience of working in a charity or fundraising environment
be able to work equally well independently and as part of a team

For more information about his position and how to apply please send your CV now and a consultant will be in touch to discuss further.

Please note, CV's will be sent and interviews conducted on a rolling basis so to avoid disappointment please enquire now.

Help us create a thriving network of rural community businesses across the UK.

Role: Data Officer
Starting salary: c.£26,000 per annum FTE (c.£15,600 per annum pro rata)
Contract: Permanent
Hours: Part time, 0.6 FTE (21 hpw)
Location: Woodstock, Oxfordshire (flexible working would be considered for the right candidate)

Plunkett is a national organisation and has been the leading expert in rural community business for over 100 years. Community businesses are enterprises that are owned and run democratically by members of the community and others, on behalf of the community. Plunkett Foundation currently works with over 600 community businesses and this number is continually growing. They come in many forms - including shops, pubs, woodlands and anything which lends itself to community ownership. In addition to developing and safeguarding valuable assets and services, community businesses address a range of issues including isolation, loneliness, wellbeing, work and training.

We are pleased to announce the vacancy of Data Officer. This new part time post will be responsible for administering Plunkett Foundation’s data collection management systems and will play a key role in helping to establish the new Plunkett Information Hub being launched in 2020. With previous experience of using CRM systems (such as Salesforce) and a range of data collection methods, the post holder will manage accurate data to support Plunkett’s policy and research outputs.

This varied role will support all Plunkett activities, with opportunities to work across the organisation, to support the whole team with recording and collecting good quality data and information. You will have an opportunity to learn a great deal from the community businesses we work with and help Plunkett to ensure that no community-level insights are missed by administering surveys, feedback forms and monitoring our data processes.

Reporting to the Information Hub Manager, the applicant should be able to articulate how good data processes can support strong and informative reports and research. Taking in to account the current Covid-19 pandemic, Plunkett’s Data Officer will play an important role in providing access to relevant sector data and evidence to support an impact report for Community Businesses which will be produced by Plunkett later this year. Plunkett is committed to collecting and maintaining good, robust data and this new role will be key to achieving this. The Information Hub operations will be supported by a Compliance Manager and the Senior Management Team to make sure that data held complies with GDPR and other relevant legislation. Development training will be offered to the right candidate.

If you are interested in joining Plunkett Foundation, at a time when more and more local services and businesses are coming into community ownership then we look forward to hearing from you.

TO APPLY AND FOR MORE INFORMATION
Please click 'Apply' to be redirected to our HR Partner's website to submit your application.

Plunkett Foundation are committed to equal opportunities and value diversity in our workforce.

Closing date for applications:  9am on Monday 29 June 2020
Interview date: During week commencing 13 July 2020 (likely via video link)

No agencies please.

Registered Charity: 313743

 

Personal Assistant to Chief Executive

Salary: £30k - £35k and attractive terms, dependent on experience

The Society of Chemical Industry (SCI) is an international forum where science meets business.  Established in 1881, SCI is a registered charity, based in London, with members in over 70 countries.

SCI’s principle charitable objective is to advance the application of science into industry for public benefit, and it does this through events, publications and other activities.

SCI seeks an experienced full-time Personal Assistant to provide administrative and secretarial support to the Chief Executive.  Routine duties include diary management, managing a contacts database, filing, travel and meeting arrangements and management for the Chief Executive. This is also a supporting role for assisting with the charity’s governance and the reception area and will require governance or board committee experience (including minute taking) in respect of the Board of Trustees.

We are looking for a professional and experienced PA to join this small, friendly team. The role involves liaising with senior level contacts so requires someone from a professional background comfortable liaising with CEOs and other senior directors.  

You will have excellent communication and interpersonal skills, be flexible, proactive and have experience of organising a busy executive office. The ability to plan, prioritise and work to deadlines is important. Good working knowledge of Microsoft Office is essential. Experience of working in a senior capacity in a professional or corporate environment is essential.

This role is normally office based, with the office in Belgravia, central London, but is currently home based due to the COVID regulations.  On an ongoing basis there is the possibility of working from home part-time.

Knowledge, skills and experience required for this position

• At least 5 years’ demonstrable experience as a Personal Assistant.
• Excellent communication and customer service skills.
• Strong organisational skills, flexible and the proven ability to multitask.
• Experienced minute taker.
• High level of computer literacy with Microsoft Office Suite and familiarity with Planner and PowerPoint, Sharepoint and Teams.
• Proactive and willing to act on own initiative both individually and as a member of a team.
• High aptitude for spelling and grammar, and accuracy in data entry and proof-reading.
• Personable, positive and a team player.
• Understanding of a charity or membership organisation desirable.

Deadline: Midnight on 12 June 2020 however, please note, interviews may take place before the closing date for the right candidate.

Please apply with your CV and a covering letter detailing your experience via the online option.

STRICTLY NO AGENCIES

Salary: £23, 568 per annum
Working Pattern: 40 hours per week, Monday to Friday with occasional evenings and weekends
Basis: Fixed term contract for 12 months
Location: Southampton / home based
 

 

We are looking for a Specialist Domestic Abuse Coach to join our brand new, innovative service to support women with complex needs and their children who are experiencing domestic abuse This is an exciting new service developed in partnership with Southampton City Council and the Society of Saint James.  The service is being set up to support the most entrenched women who have a history of complex needs and domestic abuse. We are seeking specialist coaches to come and support setting up the service and delivering it. You will be working in a psychologically informed environment and adopting a strengths based approach. We are looking for creative colleagues, who can find ways to engage women who are historically more difficult to engage.  You will work closely with Southampton’s homelessness team and key partner agencies and will receive an excellent training package in order to equip you with the resources to provide creative and dynamic support, including professional reflective practise sessions and clinical supervision, which will be provided by a clinical psychologist.
 

Our Supported Housing department has a well-established expertise in delivering bespoke domestic abuse services for underrepresented groups. We have nationally recognised domestic absue services for those who identify as LGBTQ+, women from a South Asian background and women with complex needs.
 

Driven by our vision for everyone to have the opportunity to have a place that they can call home, we’re a leading social housing provider with a mission to deliver good quality, affordable homes to people who need them most.
 

We’re looking for like-minded people to join our team of over 800 colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
 

If you have what it takes to support women who can have multiple complexities and difficulties in engaging with services, the ability to safety plan and build a strong foundation for their future please consider applying for this exciting role.
 

 

The Role:

• Manage a caseload of women who have complex needsensuring a strengths based approach that enables them to realise their potential, access support, increase their self-esteem, reduce their risks and make safe choices.
• To be an ambassador for the Southampton Domestic Abuse Complex Needs Service, working in partnership with local specialist support agencies and statutory organisations, and ensuring attendance at local MARAC and MASH meetings.
• Working closely with key partners, deliver quality, outcome focused coaching support sessions in both one-to-one sessions and group sessions, providing both emotional and practical support; including but not limited to support sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management and employment skills and housing.
• Maintain up to date risk assessments, including the DASH at referral, and support plans for all customers and ensure that safety planning is a major component of this as well as compliance with Stonewater Safeguarding policies and procedures; appropriately managing safeguarding concerns to ensure excellent safeguarding practice is embedded within your work.
• Encourage co-production with customers, using a range of engagement techniques to seek the views of customers on the service and explore any ideas / improvements for future service provision.
   

The Person:

• Proven experience of working with people who have multiple complex needs and/or domestic abuse.

•  Experience in completing DASH risk assessments and carrying out robust safety planning.

• An understanding of the practical, emotional, economic and social issues of those experiencing Domestic Abuse, particularly those who have complex needs.
• Proven experience of complex caseload management, with a clear focus on outcomes for customers and their wider community and ability to record concise, accurate case notes and support paperwork.
• Ability to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services. And experience of attending MARAC and MASH meetings, with an understanding of the processes behind these meetings.

•  Ability to provide quality casework.
   

More details can be found in the information pack.

*Applications may close earlier than the date shown*

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

 

Our Offer:

At Stonewater we offer excellent benefits which help make us a great place to work!

• A retirement savings plan – up to 7% matched contribution rate
• Career development and progression opportunities
• Holiday starting at 26 days with the option to buy/sell
• Deals and Discounts on shopping, travel, optical etc.
• Healthcare cash plan
• Cycle to work scheme
• Annual Company Day
• Values Award celebration events
• Team building days

And much more…
 

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace.
 

Are you ready to #DiscoverStonewater?

Data Selections Analyst

An amazing opportunity has just arisen for an experienced Data Selections Analyst to join an award-winning charity based in Aldgate, London. You will be providing data manipulation to produce effective and accurate selection and segmentation of supporter data for fundraising appeals. The Data Selections Analyst will receive excellent training on FastStats, SQL coding and data modelling techniques to allow them to really progress their career. 

This is a great opportunity for an experienced Data Selections Analyst who wants to move into a role where you will progress your skills further within analysis, learn statistical analysis and data modelling. You will be joining this charity at an exciting time as they have great plans for the future and are in the process of implementing new systems. Working for this exciting charity you will get to utilise their flexi working policy and work from home twice a week.

Skills required for the Data Selections Analyst are:

• Experience of building Data Selections and marketing segmentations
• Strong skills working within a CRM (any CRM is fine)
• Ability to pick up new skills quickly (SQL, FastStats, Data modelling)

Data Selections Analyst / Marketing Segmentation / Insight / FastStats / SQL
Location: Aldgate, London 
Salary: £32,000 - £35,000 + Excellent benefits

Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.

Job Description

The post holder will be responsible for the following:

Community and Event Fundraising Support
• Act as Glass Door’s first point of contact for all community and event inquiries.
• Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events.
• Register supporters and coordinate the sending of welcome packs, merchandise and thank you letters.
• Support on certain community fundraising, cultivation and stewardship events, including the annual Sleep Out and the annual supporter drinks reception.
• Draft copy for, update and create community and event fundraising pages on the Glass Door website and promotional emails which can be sent through the Glass Door mailing platform.
• Support with identifying new prospective community supporters and assist with the development and fulfilment of targeted approaches.

Work closely with theCommunications team to:
• Encourage fundraisers to share their fundraising stories for inclusion on social media and our website.
• Plan and deliver any marketing, press and social media requirements for events.
• Develop and implement the new Community Champions scheme.

Other Fundraising Support
• Assist the Fundraising Managers in the delivery of electronic and postal direct marketing appeals.
• Assist the Fundraising Managers in the development of an in memoriam and legacy giving scheme.
• Manage the process for monitoring, thanking and recognising donations in kind, working with colleagues across the organisation.

Fundraising Administration
• Manage the processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in Donorflex database, banking cash, setting up Direct Debits, receiving in-kind donations and acknowledging/thanking donors via email or post.
• Create and update donor records on Donorflex, ensuring records are kept up to date, accurate and consistent at all times.
• Stay well informed of existing and new fundraising legislation and guidance from the Institute of Fundraising, ensure this is regularly communicated to the wider Fundraising team.
• Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and recognised code of practice.
Other
• Support the Fundraising Managers through conducting research into prospective corporate, individual and trust/foundation donors.
• Work alongside the Data Manager to develop and use the functions of the CRM system (Donorflex).

Person Specification

Essential
Personal Qualities
• Enthusiastic, engaging manner, with the confidence to talk to fundraisers and supporters.
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
• Willing to travel around London for occasional meetings and events including some evenings and weekends.
 

Qualifications and Experience
• Educated to degree level.
• Experience of using a fundraising database to segment and select data, produce reports and analyse information.
• Understanding and demonstrable experience of the use of social media, JustGiving and other online fundraising tools and platforms
• Experience of basic copywriting to produce fundraising letters.
 

Knowledge, Skills, Abilities
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
• Strong written English and numeracy skills.
• Good interpersonal and verbal communication skills, professional telephone manner.
• Able to forward plan and schedule workflows.
• Able to relate to and work with people from a range of backgrounds.
• Excellent time management skills; able to work proactively unsupervised and use own initiative.

Desirable
• Experience using Donorflex, Mailchimp and Eventbrite (or similar).
• Experience of assisting with fundraising and community events.
• Experience of working alongside and managing volunteers.
• Experience of managing community relationships such as schools, churches or challenge events.
• Understanding of data protection requirements including GDPR and the Fundraising Regulator’s Code of Fundraising Practice
• Fundraising qualification.
• Driving licence.

Closing date: 28th June 2020 at 11:30pm 

Shelter is looking for an enthusiastic individual with administrative experience gained in an office environment to join us as a HR Assistant and help ensure the smooth running of all aspects of our People Directorate. 

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

About the role
Our People Directorate provides the strategic lead on people management and organisational development and aims to enable the organisation to have the right culture, capacity and capability to achieve its purpose. As a HR Assistant, you'll help look after the day-to-day needs of the HR Operations team by providing first-class administrative support, being the gatekeeper for all HR enquiries via phone and email and supporting the ethos to work towards a shared services model. You will see queries from across the HR spectrum so experience of working as a HR Assistant or Administrator and good knowledge of HR, recruitment and payroll processes is key. 

You will provide administrative and processing support to the team, including inputting payroll and criminal record checks data, keeping employee files up-to-date and collating and distributing reports. You will also manage team diaries, maintain office systems and ensure the HR database is kept in accordance with GDPR principles. 

Carrying out quarterly internal file integrity audits and monthly file reviews for new starters, making travel arrangements, dealing with invoices and helping to organise meetings are all part of the role. In short, it's an interesting role that's ideal for someone looking to develop their experience working in a busy HR team. 

About you
To succeed, you'll need great admin skills, working as a HR Assistant or Administrator and good knowledge of HR, recruitment and payroll processes. What is for certain is that you have a real interest in the HR field and are keen to learn. Excellent communication and customer service skills, particularly on the telephone, meticulous attention to detail and an ability to manage your own workload effectively are all must haves too. What's more, you'll need a proven ability to use Microsoft Office applications, with any understanding of HR systems/databases an advantage. 

Benefits 
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for someone passionate about involving volunteers and with experience of quality volunteer management to build our capacity to support people experiencing homelessness by developing volunteering within our organisation. We provide the largest network of winter night shelters in the country, with space for 170 homeless people each night, and the need for our services is growing.

ROLE AND RESPONSIBILITIES

Strategic development

• Working with the Service Development Manager, create and implement an overall volunteering strategy for the charity, including a plan for Glass Door's 1600 night shelter volunteers in 2020-21, as well as office volunteers and those supporting our casework services.
• With the Fundraising Manager, review our corporate volunteering strategy, in line with capacity to offer volunteering opportunities, and explore new fundraising volunteer opportunities.

Managing shelter Volunteer Coordinators

• Act as main point of contact (volunteer manager) for 60 shelter Volunteer Coordinators (volunteers), providing regular communications, handling enquiries and solving problems that arise.
• Provide quality annual briefing events for shelter Volunteer Coordinators and the volunteers in their teams.

Support others managing volunteers

• Work with colleagues and Volunteer Coordinators (volunteers) to develop volunteer recruitment plans to fill vacancies and provide necessary support throughout this process.
• Advertise engaging volunteering opportunities by uploading vacancies to our website and external vacancy sites.
• When required, support colleagues and Volunteer Coordinators with training their volunteers, troubleshooting volunteer problems and handling other volunteer management issues.

Developing materials and content

• Manage and maintain the volunteering section of the Glass Door website, including hidden pages that only our volunteers can access.
• In conjunction with the communications team, develop a volunteer communications plan and provide content for regular e-newsletters for volunteers.
• Develop and manage learning and development programmes for volunteers including e-learning content, covering inductions, health and safety, safeguarding and technical role-related training to ensure all volunteers are able to carry out their roles effectively and safely.
• Regularly review and improve the Volunteer Handbook in line with best practice.

Quality assurance of volunteer management practices

• Keep up to date with legislation and policy related to volunteering, volunteer management best practice and sector standards, and make any necessary modifications to accommodate changes.
• Network with other volunteer managers at external organisations and benchmark our practices against theirs.
• Explore opportunities to improve volunteer management at Glass Door.
• Ensure staff members who involve volunteers in their team have up to date risk assessments for all activities being undertaken by volunteers.
• Ensure that volunteers at Glass Door are properly selected, vetted, inducted, trained and equipped to carry out their role.
• Ensure all volunteer records are kept up to date using the database system (Donorflex).
• Ensure volunteers comply with Glass Door's safeguarding policy, identify volunteer roles that require references and DBS checks and ensure these checks are in place.
• Ensure volunteers follow the volunteer agreement and the golden rules of volunteering, working with staff or Volunteer Coordinators to address any performance issues.
• Assess whether there are improvements we could make to inclusion and accessibility in relation to volunteers.

Improve the volunteer experience

• Deliver a positive volunteer experience across all aspects of the volunteer journey.
• Design, circulate and analyse the annual volunteer survey and provide other feedback mechanisms for volunteers
• Regularly assess the quality of our volunteers’ experience, across all roles, to ensure they feel valued and fulfilled using volunteer feedback gathered throughout the year.
• Celebrate volunteering and give recognition to our volunteers, for example through arranging Volunteers’ Week, volunteer gifts and social activities.
• Develop peer learning opportunities for volunteers by facilitating ways for them to get to know and share their experiences with one another.
• Respond to enquiries from new and existing volunteers on an ongoing basis.

Growing volunteering

• Liaise with teams across the organisation to identify new opportunities for volunteers to engage and support their work.
• Define the various roles for volunteers with staff team leaders to ensure that proposed roles meet the needs of the organisation.
• Monitor, evaluate and report on the contribution being made by volunteers via an annual survey and other formal and informal feedback.
• Raise staff awareness of the role, function and value of volunteers.
• Promote the value of volunteers to our external audiences through publicity strategies and campaigns.

PERSON SPECIFICATION

ESSENTIAL

Personal Qualities

• An empathy with volunteers and an understanding of their needs.
• Enthusiastic, engaging manner, with the confidence to talk to volunteers and other supporters.
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
• Willing to travel around London for occasional meetings and events including some evenings and weekends. 

Qualifications and Experience

• At least a years’ experience in a role where managing volunteers has been a significant part of the job.
• Experience of using databases to record volunteer information.
• Experience of recruitment and onboarding of volunteers, or staff or students.

Knowledge, Skills, Abilities

• Able to work independently, be proactive and be able to develop relationships and manage multiple stakeholders.
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous records and administration systems, in line with agreed protocols.
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
• Strong written English and numeracy skills.
• Good interpersonal and verbal communication skills, professional telephone manner.
• Able to forward plan and schedule workflows.
• Able to relate to and work with people from a range of backgrounds.
• Excellent time management skills; able to work proactively unsupervised and use own initiative.
• Able to adhere to and implement Health and Safety, HR and operational policies.

DESIRABLE

• Experience of managing projects.
• A qualification in volunteer management such as an NCVO course.
• Full UK driving licence.

APPLICANT INFO

Closing date – Monday 15 June at 9am

Interview date – Friday 19 June (via video call)

You can also visit our website ( glassdoor .org .uk ) to download this same information in a PDF document.

To apply, please submit your CV and a covering letter explaining how your skills and experience are relevant to the job description and person specification. You can submit your CV and covering letter either through the CharityJob website or alternatively by email to Megan Preston: megan @ glassdoor .org .uk

You are welcome to contact Megan with any questions about the role or to discuss any accessibility requirements you have to enable you to apply. 

Our team’s usual workplace is our office in Chelsea, West London. However we are currently working from home, and that may still be the case when the hired candidate begins their role. Interviews will be held via video call.

As you can imagine due to the current circumstances, the demand for our services has increased therefore we are looking for a friendly Volunteer Coordinator looking to develop their career in a fast-paced charity team.

You will have the opportunity to oversee the on-going development and coordination of a programme of volunteer-led community activities for older people that connect people with their communities and improve health and wellbeing.

The role will also involve 

1. Coordinating all aspects of the volunteer journey from recruitment, selection, induction, placement to on-going support and supervision. 

2. Facilitating a bespoke training programme for volunteers that provides a range of opportunities to develop and learn. 

3. Promoting a positive environment for volunteers ensuring regular communication and forums for discussion. 

For more information, please read the job description that has been attached. 

Age UK Lambeth staff are given the room to grow and develop their skills. This role will be a great chance to do so as you contribute to helping the most vulnerable and isolated clients in our community.

How to Apply

To apply click on apply for this vacancy and follow the instructions. You will be required to upload your curriculum vitae and a letter of application setting out how your experience, skills and abilities meet the selection criteria set out in the job description and person specification.

Closing Date:  18th June 2020

Interview Process

Interviews will be held virtually.  If you are selected for an interview we will write to you as soon as possible to let you know what the interview process will entail.

• Full-time: 37.5 hours
• Duration: Fixed term contract to 28 February 2022
• Location: Melbourne, Australia 
• Salary: AUS$50,490 plus 9.5% super
• Closing date: 09.00 am UK time, 1 June 2020
• Interviews: w/c 8 June 2020

We are seeking a hardworking Programme Support Assistant to support our Melbourne branch office. We require an organised individual who has strong administration skills and is able to work on their own initiative. You should have excellent problem-solving skills and work well as part of a team. It is essential that applicants for this role have the right to work in Australia.

Job purpose

We are headquartered in London, with a branch office in Melbourne. The Programme Support Assistant role is part of a programme support team of five, supporting both the operational needs of the Melbourne branch office and programme support needs of the different South East Asia and the Pacific programme teams (i.e. the Philippines, PNG, Climate Change and Pacific programme teams). The role will be focused on both supporting branch office operational needs (e.g. office and human resource administration), along with administrative and logistical support necessary for the implementation of the South East Asia and Pacific (SEAP) programme. 

As this is a wide-ranging role, the post holder is not expected to be an expert on all the relevant areas. Expertise in one area, with a willingness to develop knowledge and skills in the other areas is very welcome. 

Essential knowledge, skills and experience

• Experience of working in an administrative and support position to a team.
• Experience of financial administration including processing finance reports, receipts or invoices. 
• High Level of attention to detail
• Experience of supporting the organisation of events, including providing logistical support to participants from overseas. 
• Experience of working with databases, handling diverse sources of information and maintaining filing systems.
• Experience of liaising with external partners and service providers.
• Excellent verbal and written English
• Ability to summarise and convey information accurately and concisely.
• Willingness to work irregular hours occasionally and to undertake occasional international travel.
• Commitment to, and experience of, team and cross-organisational working.
• Appreciation of issues of confidentiality, and cross-cultural and political sensitivity.
• Initiative, enthusiasm and a problem-solving approach to new challenges.
• Good computer and IT skills, including experience working with Microsoft Office software packages, databases, email and the internet.

Desirable knowledge, skills and experience

• Interest in peacebuilding and conflict transformation processes. 
• Experience of undertaking supervised research work.
• Experience performing basic IT administration
• Experience in fundraising in the non-government sector
• Experience of drafting and maintaining organisation policy documents 

Do you have the skills and desire to divert women from the traditional criminal justice process, motivating them to engage in positive community activity to allow them to live safer lives, free of crime?  Could you provide an in-reach service to women in the custody suite, advocating for the police to caution women instead of charging them?  Then this could be the next move for you!

Pecan's Women's Service, which coordinates the Southwark and Lewisham Women's Hub have recently join the Diversion Programme.  This is a new two-year pilot programme which launched in July 2019 and is funded by MOPAC (Mayor’s Office for Policing & Crime). The pilot is part of a wider programme of work to develop a whole system approach to identifying and addressing the needs of women involved in the criminal justice system in London.

This programme will integrate a short-term, holistic package of support for women with an out of court disposal, to improve outcomes for the woman and offer officers and the Crown Prosecution Service a robust alternative pathway other than prosecution through the courts.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

BAME women and women with lived experience of the issues experienced by our clients are actively encouraged to apply. 

To apply, please first read the job description and person specification.  Then send your CV and a covering letter of no more than 2 sides of A4 stating how you meet the person specification.