Database administrator jobs

PAPYRUS is the national UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

Administration Officer – London

Could you make a difference to the lives of young people across the UK? If you’re looking for a role with passion and purpose, we have just that at PAPYRUS. We’re looking for enthusiastic and dedicated people to join us.

We are looking to recruit an Administration Officer in London to provide a full and effective comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function within the London and South of England area to a high-quality standard.

To be successful in this role you will have:

• Demonstrable experience in an office administrator role or equivalent including diary management, dealing with correspondence, preparation of meeting papers and general administrative duties
• A good working knowledge of Microsoft packages (e.g. Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms
• Excellent organisational skills with the ability to manage the time of self, prioritising tasks to meet challenging deadlines
• High level of customer service skills

Salary: NJC scale spinal point 4 – 6 (£19,264 per annum progressing incrementally to £20,043 per annum) plus London Weighting Allowance

Hours: 36 hours per week Location: London Contract: Permanent

Our benefits package is highly competitive, you will receive 25 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, clinical supervision, Simply Health and enhanced sick pay. Please visit our website to view what other benefits we can offer you.

Please visit our website to review the full job description and person specification for the role. To apply for the position please complete the application form on our website detailing how you meet the criteria for the role. Please return your completed application to HR email or to HR, PAPYRUS, Unit 2 Bankside, Warrington, WA1 1UP.

Closing date: Midnight 14th August 2022  Interview: w/c 22nd August 2022

PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The group expects all staff and volunteers to fully support and promote these commitments.

Job Title: HR Administrator
Reporting To: Head of People & Volunteering
Salary: £22,000 per annum (£13,200 pro rata for 3 days per week)
Contract type: Initial 12-month fixed term contract, part-time (3 days per week)
Location: Hybrid

About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted. 

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.

Purpose of the Job

The HR Administrator will manage all staff recruitment and induction at The Felix Project. You will support people managers through all stages of recruitment, and will ensure this process is both rigorous and streamlined. You will also manage our HR administration systems and record keeping, and will act as first point of contact for day-to-day staff queries. Working closely with the Head of People & Volunteering, you will help introduce improvements to our systems and administration processes.

Duties and Accountabilities

Administration

• Staff contract preparation & management; assist with probation cycle
• Maintain and update employee records and databases
• Oversee Breathe HR portal (onboard new staff, monitor absence, TOIL and AL)
• Working with the team to refine all systems and processes
• Complete leaver process including conducting exit interviews
• Changes of terms and conditions paperwork
• Support in reviewing and administration of staff files, including ensuring all staffs contain relevant documents/information

Recruitment

• Support managers with end-to-end recruitment; including advertising vacancies, shortlisting, organising interviews, interviewing where needed and ensuring recruitment processes are followed
• Issue all recruitment paperwork and complete pre-employment checks including references and right to work checks
• Arrange and support new starter inductions
• Administration of the Recruitment Inbox; Taking phone enquiries about roles
• Overseeing job board accounts
• Working with external recruitment agencies

Other

• Staff issues: day-to-day issues/enquiries, escalating when needed
• Administration of the HR inbox
• Updating Breathe HR and other databases with any employee changes
• Collecting data for payroll and HMRC and providing all starter, leavers, change of terms and conditions information to external payroll provider
• Producing basic employee reports for People Management Team
• Administration of employee benefits schemes
• Any other duties as directed by People Management Team

Person Specification

The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce.  We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age. 

You will be passionate to play an influential role in a charity that is expanding rapidly, and thrive in a busy environment. Our ideal candidate will have a strong background in HR administration. You will be familiar with maintaining databases, general administration, supporting line managers across different teams, and most importantly, managing an end-to-end recruitment and onboarding process.

Essential skills/knowledge relevant to this role 

• Strong administrative skills, with a good eye for detail and ability to stick to deadlines
• Excellent interpersonal skills and ability to work across teams, building long term relationships
• Willing and able to learn different systems (e.g. Breathe HR, Sharepoint, IRIS)
• Proven understanding of working with confidential information
• Strong customer care skills, and ability to deal professionally with colleagues
• Excellent knowledge of MS Office packages

Desirable skills/knowledge relevant to this role 

The ideal candidate will have as many of these as possible, but none are absolutely essential to the role.

• Experience or qualification specifically in HR
• Experience volunteering or working in charities
• Knowledge and experience of HR databases
• Committed to our cause, with a desire to help reduce food waste and fight food poverty

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team.  This role is hybrid based with an expectation to travel to all our depots (currently Deptford, Enfield, Poplar, Park Royal) offices. The salary is £22,000 per annum, 5 weeks annual leave + bank holidays.

Application procedure

Please apply via our recruitment portal.

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in so please apply as soon as possible.

CPRE Leicestershire, the countryside charity, now has an opportunity for a freelance Branch Administrator to assist in providing effective administration for the branch of CPRE Leicestershire.  Currently the role involves approximately 2-4 hours per week, with preparation and attendance at 2 zoom meetings per month (note: these could become face to face meetings at a later date) as well as bi-monthly Branch meetings and the Annual General meeting, all held within the Leicestershire area.  This is a self-employed position offering an hourly rate of £12.50.

This is an excellent opportunity to play a key role in a respected local countryside organisation, applying your administrative skills and experience to make a real difference to a friendly and passionate group.  Please see the enclosed job description for more details about the role.

An exciting opportunity has arisen to join our award-winning team as a part-time Appointments Administrator. 

We are looking for someone with an excellent telephone manner and interpersonal skills, a flexible approach, excellent IT skills and experience of working within a fast-paced challenging environment. More important is a can-do attitude and a commitment to making the appointments service for clients the best there is. We prefer that you have an understanding of the voluntary sector through voluntary or paid work, but this is not essential as we will provide thorough training and induction. 

Beacon Counselling is a registered charity and exists to improve the lives of people experiencing mental and emotional distress. To achieve this Beacon provides counselling across the borough of Stockport and beyond.

Full information about the role can be found in the attached application pack. 

Please note: Closing date for applications is 5pm Monday 29th August 2022.

Late applications will not be accepted.

Shortlisted applicants will be notified on Tuesday 30th August 2022 and the Interview date for shortlisted applicants will be Friday 2nd September 2022

No alternative dates are available, however if you aware aware at the point of application of date clashes, please let us know. 

East Anglia’s Children’s Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.

Administrator – Corporate Fundraising
Ref: 182-CFAMilFB
Salary: £21,000 per annum
Hours: Full Time, 37.5 hours per week – Part time applications considered
Location: Milton Hospice, CB24 6AB
Level: Fundraising
Job Type: Permanent

Are you:

• An experienced administrator looking to work in a vibrant and busy fundraising team
• Well organised, with an eye for detail and ability to work to deadlines.

Do you have:

• Experience of working in a professional role as part of a variety of business and social events
• Excellent communication skills – both written and verbal

The role:

• Reports directly to the Corporate Fundraising Manager
• The Corporate Fundraising Administrator will assist in all activities to support the Fundraising strategy to maximise income and increase the number of corporate partnerships within the Cambridgeshire area.

Responsibilities:

• To help with the relationship management of corporate supporters
• To assist in the research of new corporate supporters in order to increase income
• To solicit corporate sponsors for EACH’s many events across the region
• To support the Corporate Fundraising team and Corporate Fundraising Manager with large accounts where required
• To lead on Corporate Donor communications where required including mass fundraising initiative mailouts
• To keep up to date EACH’s supporter database

Comprehensive range of benefits:

• Free onsite parking
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Subsidised meals
• Additional holiday purchase scheme
• AVIVA pension package – up to 7% Employer Contribution
• NHS pension - continuation of if already contributing
• Life Assurance
• Free Eye Tests
• Cycle to work scheme
• Employee Assistance Programme

Closing date: 23:59, 01/08/2022

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At EACH we are committed to promoting equality and respecting diversity.  We actively welcome applications from all sections of the community, in particular from eligible candidates from BAME backgrounds.

EACH is proud to be Investors in People accredited.

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

No agencies please.

Near Neighbours brings people together in communities that are religiously and ethnically diverse, so that they can get to know each other better, build relationships of trust and collaborate together on initiatives that improve the local community they live in.

Near Neighbours is a subsidiary of the Church Urban Fund alongside the Just Finance Foundation, that focuses on financial education for young people and building financial capability in communities, and whilst these are 3 separate charities, we share an office, senior team and back-office functions. This role would be to work on grant programmes for both Near Neighbours and the Church Urban Fund.

We are currently seeking a process driven, methodical grants administrator with clear communication to support our grants team with all aspects of the grant administration process: from initial enquiries, processing, through to grant monitoring.

The role will be to provide administrative support to our three small grants programmes:

• the Near Neighbours small grant scheme, bringing together neighbours from religiously and ethnically diverse backgrounds
• the Windrush Day Grants Scheme, educating and celebrating  the Windrush Generation and bringing people together
• the Refugee Small Grants Programme, supporting the outreach work of churches and Christian organisations for work with Ukrainian and Afghan refugees

The ideal candidate will have at  least 2 year’s experience in administration or project support, experience working with databases and content management systems, with a knowledge of issues associated with poverty and inequality.

This role offers the opportunity to work as part of a small, friendly, supportive wider programmes team, working on projects in Homelessness, Financial Education, Youth Leadership and promoting faith based social action.

Application deadline Sunday 21st August 2022.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Therefore, if you are interested, please do submit your application as early as possible.

To apply, please send us your CV with a brief covering letter telling us why you are interested in the role.

CUF is an inclusive organisation with a diverse workforce, we welcome all applications. We want our workforce to be truly representative of the Communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

We are looking for a HR Administrator to join our team in London on a part-time, permanent, basis working 30 hours per week. Flexible working hours and hybrid working available with some travel into the London office expected. In return, you will receive a competitive salary of £25,252 FTE (£20,201 pro rata) per annum plus pension and benefits.

Depaul UK is one of the UK largest youth homelessness charities and we support those who have been homeless or are at risk of homelessness.

The HR Administrator Role: 

You will provide effective administrative support within the People Services team, liaising with the Recruitment Administrator about new starters, producing relevant People Management reports and assisting the team to offer a quality service to Depaul.

This role is being advertised as 'HR Administrator' but on appointment your official job title will be 'People & Payroll Administrator'.

Main Duties and Responsibilities

• Be responsible for maintaining and updating employee records on a HR database (experience of Cascade system desirable)
• Responding to all employee queries relating to benefits, maternity paternity, absence etc
• Providing administrative support on Payroll, ensuring new starters are set up effectively

What will ideally support your success in this role?

• Excellent numerical, written, communication skills
• Proficient in MS office packages, specifically Excel
• Organised and with a keen eye for detail

 What’s it like to work at Depaul UK?

• Flexible working and family-friendly policies
• Access to Perkbox giving you deals and discounts for a wide range of brands
• Up to 7% contributory pension
• Paid training & personal E-Learning portal
• Sabbatical leave
• Health cash plan
• Paid DBS
• Death in service
• Cycle to work scheme

If this sounds like the perfect opportunity for you and you’d like to become our HR Administrator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for HR Administrator applications: Tuesday 16th August

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

The opportunity

We are looking to hire an administrator to join our organisation. The EY Foundation is a charity and a company, limited by guarantee, established in 2014. The EY Foundation helps young people, disadvantaged in the labour market, to fulfil their work potential. We are unique in our position as the link between employers and young people, having strong relationships with both.

Our work involves designing, developing, and running our own services: Smart Futures, Our Future and Accelerate, as well as raising independent funds to support new initiatives and reach more young people across the UK. We work with organisations from across all sectors, including commercial, not-for-profit, education and government.

Your key responsibilities

The role will include several key responsibilities but are not limited to:

• Operational support – assisting in all administrative work in programme delivery, including the distribution and collection of laptops to programme participants, helping with onboarding processes for young people, liaising with relevant EY and team colleagues.
• Volunteering support – assisting with safeguarding checks (DBS and NSPCC processing and tracking), maintaining the volunteer contact database, and liaison with EY volunteering systems (Ripples).
• General administration – including calendar updates, meetings administration, team support across the Charity.
• Data and systems support – including updating relevant data dashboards and data management systems, including our new CRM and website.
• Legal and compliance support – assisting across a range of compliance processes, including BRETs and other independence checks.
• Fundraising support – assisting the income teams in developing and running fundraising activities.

At EY Foundation, we highly encourage all our staff members and secondees to volunteer for our internal activities and events regardless of their role within the Foundation and actively participate in the EY Foundation's broadly agenda.

Skills and attributes for success

As an Administrator, you will be trained and developed in all aspects of this role, so prior knowledge of all areas is not an essential requirement. What you will bring to the Foundation is your demonstrable abilities and aptitude in the following areas:

• Strong working knowledge and experience in an administrative or operational role
• Delivering excellent customer service, to internal or external customers or service users
• Working in a delivery-focused organisation
• Developing compliance/quality processes
• Co-ordinating multiple activities or tasks effectively
• Strong written and verbal communication skills in English
• Ability to foster positive relationships with a range of people
• Collaboration and flexibility in your team working, whilst also being able to work with minimum supervision
• Strong and evidenced commitment to diversity
• Strong commitment to improve the working lives and prospects of disadvantaged young people in the UK

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please note

Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!

TRUST ADMINISTRATOR (Part time – 0.4 FTE)

Suberb opportunity for someone with excellent interpersonal and organisational skills, a high degree of commitment and the ability to multi-task and work under pressure.

Applications are invited for the post of Trust Administrator with the Daphne Jackson Trust.  This is a superb opportunity for the right person to make a difference in a charity that offers Fellowships for returners after a career break of two years or more. 

The Trust is based in the Physics Department at the University of Surrey and is a small charity that makes a big difference.  The Trust has a very dedicated and friendly team of staff and applicants for this post must be friendly and approachable, efficient and methodical, with a ‘can do’ approach.  This is a post that will suit someone with excellent interpersonal and organisational skills, a high degree of commitment and the ability to multi-task and work under pressure. The ability to prioritise a busy workload and to be able to work independently as well as being an effective member of a small team is essential.

Duties will include daily monitoring of emails, answering calls, dealing with incoming and outgoing post, answering queries from potential applicants, accurate logging of all enquiries and management of the Trust Office. The database of enquirers, candidates, applicants, future, current and former Fellows must be kept up-to-date along with management of electronic copies of application documents and correspondence. The complete list of likely duties is covered in the role description.

Applicants must be computer literate with a fully operational knowledge of Microsoft Office A knowledge of the charity sector and some of the stakeholders with whom the Trust works, such as research funders, higher education organisations, learned societies or the scientific community in general would be an advantage. An interest in the work of the Trust generally and equality, diversity and inclusion (EDI) issues will be a significant advantage. Whilst experience in an administration role is desirable it is equally important to find the right person to join the team who has a common-sense approach, is a quick learner and is happy to communicate at all levels to a range of stakeholders.

Equality, diversity and inclusion is vital for our society, our communities and our workplaces. All of us should have the opportunity to develop our skills and reach our full potential whatever our identity or background. As such we welcome applications from all individuals and backgrounds.  The Trust is fully committed to supporting equality, diversity and inclusion across all areas of our work. We believe this creates collaborative and dynamic workplaces that recognise the contribution and potential of every individual. As a prospective member of the Team, it is important that you embrace our position on this.

Almost all of the Trust staff currently work part time and although many have a hybrid working arrangement, this post will be based in the Trust Office and while there is some flexibility, the hours need to be worked over four or five days.

Salary offered is pro rata of £25,000. Closing date for applications is 12 noon on Friday 2nd September 2022 with applications reviewed on a rolling basis up to the deadline. Please send a CV and covering letter stating where you saw the role advertised and why you think you would be suitable to Dr Katie Perry, Chief Executive, at the Daphne Jackson Trust.Further information on this role and a job description are available to download from our website. If you wish to have an informal conversation about the role please call us. 

Clinical Administrator

Full time – 35hrs per week

Salary: £18.474 - £23.223 – dependent on experience

Location: Home based

Closing date for applications: 17th August 2022 9am

Interviews will take place online via video conference – week commencing 22nd August 2022

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

This is a great time to join GamCare as we celebrate our 25th anniversary. We’re recruiting a Clinical Administrator within our Clinical Services Team which is a brilliant opportunity for someone who is a confident communicator, works collaboratively, has a can-do attitude, and enjoys being part of a small team.  The Clinical Services Team is growing, we are offering the opportunity for you to use your experience of working with stakeholders to implement good practice and create workable solutions. 

The Clinical Administrator is pivotal in the Clinical Services Team, you will be creating and delivering proactive and comprehensive administration support while working under the coordination of the Senior Administrator to support the clinical administration team on a range of administrative tasks.

As the successful candidate you’ll have responsibility for data and information tasks for a treatment service or a number of treatment services, to support effective data inputting, quality and reporting.

Key Responsibilities

• Provide day to day administration support to treatment services, managers, and staff
• Monitor and manage inbound referrals to the service
• Organise calendars, diaries and meetings across multiple teams and staff members
• Set up external meetings and events for teams, booking and preparing rooms, resources and liaising with outside agencies
• Provide support to treatment team to undertake follow-up with clients
• Book in and reschedule client appointments where needed
• Undertake satisfaction surveys with clients

About You

As the successful candidate you’ll be required to proactively complete tasks and projects, gathering information, responding to enquires and work with internal and external stakeholders. Your prior experience in an administrative role means you will be competent in organising calendars, diaries and meetings across multiple teams.

With demonstrable experience of managing multiple stakeholders in a dynamic organisation you will have honed your skills in operational support and administration which will have given you the tools to update spreadsheets, populate reports, case management systems and databases along with supporting the creation of process maps and guidance documents.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support
• Cycle to Work Scheme

Working Pattern

GamCare’s standard working pattern is Monday to Friday, 9am to 5pm, however we operate under a flexible working policy so working hours are open to negotiation as the treatment services run from 9am to 8pm Monday to Thursdays and 9am to 5pm on Fridays.

For this job, you will need to have a confidential space within your home to work from, and a stable internet connection.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

For any further information on the role please contact Recruitment Inbox and the team will be happy to help.

Do you thrive in a busy environment, having a wide range of different adminstration tasks to juggle and lots of different people to meet and support?  If so, then this could be the role for you.

With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen.

Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great!

We are seeking to recruit 2 x Service Administrators for a fixed term contract until 31 March 2024.  The successful candidates will need to be flexible and work across two locations, L1 5BS and L11 4SJ.

About the job

You will be part of our services support team, providing an all round adminstration and reception service including secretarial and data related tasks.  There will also be prescriptions to prepare ready for our clinical team to sign and distribute.

It's a very busy service as we have many clients to support so a smooth running support team is crucial to us achieving our aims each and every day.

You will also have a role to play in ensuring the security and health & safety of everyone who comes into the service.

There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to processing time sheets - there's always something we'll need your help with.

Essential Skills:

To do this job successfully, you will need:

• experience of providing great admin support in a busy environment
• the abillity to communicate effectively with a wide range of people
• to be confident working in a team environment, able to work collaboratively with everyone 
• a good level of maths and english (verbal and written)
• to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
• good analytical skills with an eye for detail
• a can do, positive attitude
• excellent IT skills, including database management and be comfortable using digital media
• to understand work based Health & Safety issues
• some flexibility with working hours and location from time to time

This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process.

Desired Skills:

If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.

About Company:

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment, and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

We are implementing Salesforce to replace our existing CRM system. This is a hugely significant organisation-wide project that provides the opportunity to transform the way we engage with our supporters.  As Salesforce QA Lead, you will be responsible for developing testing strategies and plans and ensure their implementation to guarantee a first-class CRM system is delivered.  This will require close collaboration with the ARUK CRM Project Team, ARUK colleagues and the CRM implementation partner.

This is a 12-month fixed term contract working on an internal CRM project.

Main duties and responsibilities of the role:

• Oversee and guide 30 Subject Matter Experts (SMEs) through their creation of acceptance criteria and test cases for User Stories
• Develop testing plans for ensuring Salesforce is developed by the CRM implementation partner in accordance with the Statement of Work and User Stories and meets the acceptance criteria
• Work collaboratively with the Data Migration Manager to develop testing plans for evaluating the quality of the data migrated into Salesforce
• Responsible for communicating and implementing the testing plans
• Responsible for ensuring the CRM Project Team and end users are completing their testing and documenting the outcomes of the tests to the agreed schedule
• Responsible for ensuring end-to-end testing is completed for core CRM system processes
• Ensure there is a clear, coordinated approach to collating testing feedback and ensuring this is prioritised and triaged with the CRM Product Owner

What we are looking for:

• Experience of managing testing on a large-scale project, such as a CRM system implementation
• Experience of writing and completing testing plans for functional and non-functional testing
• Experience of writing acceptance criteria for user stories
• Experience executing manual testing processes.
• Experience of reporting, tracking, and creating test status reports
• Experience of managing testing teams, including the CRM Project Team, SMEs, end users and the CRM implementation partner to ensure they complete their testing on time
• Excellent communication skills, with an ability to build relationships, trust, and respect at all levels. 
• Be able to effectively communicate to people of all different technical abilities
• Excellent listening skills, receptive to feedback and demonstrates flexibility
• Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs
• Excellent attention to detail
• Working knowledge of a CRM system, ideally Salesforce

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £43,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 21st August 2022, with interviews likely to be held as and when suitable candidates apply. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website.

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Closing date: 14/08/2022

Our vision is to end street homelessness. At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives.

The successful candidate will be responsible for the administration of InForm, a salesforce based database - and for monitoring and reporting on data to internal and external audiences.Information from this database is key to reviewing the impact of our work, and in improving the services we provide to people.

You will:

• Provide administrative support for Inform, including updates to recording and reporting information, and setting up new services 
• Ensure that our client data processes are complaint with GDPR legislation 
• Provide regular training in Inform and step-by-step user guides , for teams and individual staff members 
• Work as part of the wider strategic support team providing a comprehensive range of administrative support across Thames Reach. 

To succeed as the Data Administrator you will:

• Have some experience of working with databases, ideally Salesforce
• Have excellent skills with a range of IT systems, specifically Microsoft 365 
• Show initiative and attention to detail
• Have excellent prioritising skills and be able to independently manage your workload
• Effective at developing and maintaining good and effective working relationships
• Have an interest in homelessness and a desire to support us to have a positive impact on the lives of homeless people.

We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: 

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
•  Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
• Life assurance – four times your annual salary with cover starting on your first day of employment.
• Critical illness – one year’s annual salary in the event you are diagnosed with a critical illness.
• Other benefits including interest free season ticket and cycle to work loans. 

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Our Mission 
To increase the UK investment in brain tumour research.

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease.

Brain Tumour Research is determined to change this!

We are the only national charity in the UK focused on finding a cure for all types of brain tumours through campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. 

Job Purpose:

Reporting to the Supporter Care Supervisor you will be responsible for providing administrative provision and support to the Community Fundraising Team, including liaising with supporters of the charity who are participating in events, are donors and updating information on our CRM database (Thank Q). You will also be maintaining electronic files of letters and documents such as thank you letters, event packs and legacy notifications. You will also be responsible for assisting with other administrative tasks as requires such as sorting post, working with the volunteers and liaising both internally and externally.

Fundraising Administrator
Contract Type: Full Time (35 hours pw) – Permanent
Salary: Circa £21k pa
Location: Head Office, Milton Keynes
Reports to: Supporter Care Supervisor
Direct reports: None.

Main duties:

• Be the first point of contact for all community group and corporate fund-raising enquiries, including monitoring incoming calls. 
• Work with the Community Development Managers to engage community and sports groups, schools and corporates and deliver a high level of stewardship to develop long term relationships 
• Ensure fund-raising information for community groups, events, schools and companies on the charity database is up to date and relevant
• General administrative duties such as processing and acknowledging donations and inputting supporter information onto the database 
• Working with the Community Fundraising Team to ensure they have good administrative support
• Work with other teams within the charity, including Finance, PR, Marketing and other fund-raising teams in order to maximise best practice and supporter experience. Comply with Brain Tumour Research’s internal policies as appropriate. 
• Undertake any other reasonable duties as required by the Community Development Managers, National Fundraising Events Manager, the Director of Income Generation and Development and members of the Management Team, as instructed by the Supporter Care Supervisor 
• Ensure that all relevant charity and other legislation is complied with. 
• Deputise for colleagues as necessary to deliver an exceptional supporter experience. 

Requisite Skills and Experience:

• Ability to build strong and effective working relationships and manage multiple stakeholders 
• Excellent organisational skills and attention to detail 
• Excellent written and verbal communication skills and ability to communicate with a wide range of people 
• Some experience and/or understanding of fund-raising from working within a charitable cause 
• Intermediate knowledge of MS Office (specifically Outlook, Excel and Word)
• Excellent written and verbal communication and interpersonal skills
• Ability to maintain accuracy to a high standard 
• Highly organised with excellent prioritisation skills and time management 

If you are passionate, energetic, professional and hardworking, and you think you've got what it takes to help us achieve our mission, then we would welcome your application.

Please note, in addition to a competitive salary, employment benefits include a generous holiday allowance, occupational sick pay, access to private healthcare, and free parking.

Closing Date: 14th August 2022
Early applications are encouraged, interviews will commence before the closing date if suitable candidates are identified.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.