Development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
South Cumbria, Lancaster and Morecombe
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
In this role, you will be responsible for providing high level secretariat support for the end to end cycle of meetings and activity within your allocated RBL committees, sub committees and UK and overseas subsidiaries. Working in a small and tight knit team, this role supports the wide range of activities forming the engine room of RBL’s corporate governance. It will bring you into contact with a large variety of stakeholders at all levels around the organisation so being an effective and confident communicator is key.
Reporting to and working closely with our Governance Manager, you will provide cross committee governance cover, enabling the efficient running of meetings through the year including at Annual Conference and assisting in election processes for National Officers, Trustees and Membership Council.
Key responsibilities will include:
- Arrange agendas, collate papers, attend and minute committee meetings, and liaise with Chairs of committees to achieve a high-performance governance process
- Ensure meeting minutes actions are recorded and completed in a timely fashion and are maintained on the board platform
- Work closely with Executive Directors and paper authors to ensure reports are received in a timely fashion and contain consistent quality
- Work with the Governance Support Officer to ensure the effective organisation of subsidiary and committee meetings of the Board including dates and times, venue, attendees, agendas, minutes, action logs, and the cycle of pre and post committee meetings with the Chairs
- Support the Trustees and Executive Board in the smooth running of the governance of the RBL Annual Conference by attending for the duration of the conference weekend and providing governance support in preparation for the Annual Conference
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Make a difference in an important role using your own lived experience of mental health to support others in their journey!
Hours: 22.5 - 30 hours per week
Contract: Permanent
Disclosure: This position is subject to a 26-week probationary period, Right to Work Check, satisfactory references and an enhanced DBS check and subsequent re-checks.
Actual Salary for hours worked:
22.5 hours is £15,926.13
30 hours is £21,234.85
Location: Darlington
Responsible to: Adult Services Manager at Darlington Mind and Peer Support Service Team Manager based within Teesside Mind
Closing date for applications is on: 5pm Tuesday 1 July 2025
Shortlisting is expected to be complete by 5pm Friday 4th July 2025
Shortlisted candidates will be invited to attend an information session, on Tuesday 8 July 2025, 4.30pm – 6pm. This session is optional. The session is to find out more about peer support, what the role entails and what Mind as an organisation has to offer.
Interviews are likely to be held on Monday 14 July 2025
About Peer Support
We describe peer support as when people with shared experiences connect to build safe, trusting and non-judgemental relationships through which they learn and grow together. Paid peer support workers in mental health settings have experience of mental health problems and accessing mental health services, and are employed, trained and supported to use their experiences to support others.
About This Role
Darlington Mind are really pleased to be recruiting a Peer Support Worker to a new role within our adult recovery-focused services in Darlington as part of the Tees Valley peer support service.
The role is part of Community Transformation work in the Tees Valley and will be part of an exciting new collaborative service in partnership with Teesside Mind (with similar roles) and with TEWV NHS Foundation Trust who will have peer workers in their Community Mental Health Teams.
Community Transformation is part of the NHS Long Term Plan and represents a shift in the way we deliver care. It considers the whole person, beyond their diagnosis, and what the whole system has to offer, including primary care, local authority, voluntary care sector, alongside families and friends. We are working together to ensure we collectively deliver trauma-informed, person-centred care to meet an individual’s wide-ranging needs.
Role Purpose
You will work with individuals who have accessed adult day services within Darlington Mind and you will be an integrated and valued member of the wider team.
Drawing on your own experience of mental health problems, you will ‘walk alongside’ others on their journey and will inspire hope and belief that recovery is possible.
You will listen non-judgementally to create safe spaces where people feel heard and approach the peer relationship with compassion and curiosity. You will recognise and value each person’s strengths, diversity and expertise in themselves. You will be aware of the impacts of trauma and committed to the importance of working in ways which are sensitive to the needs of trauma survivors.
Important parts of this role also include working within the team to help people’s voices be heard and to promote recovery values. You will be supported to challenge both individual and structural instances of stigma and discrimination related to mental health problems and other forms of exclusion.
At the start of the role, you will attend peer support training alongside other new team members from Mind and TEWV. This training is delivered by people with their own lived experience and experience working in peer roles.
Main Duties
· Provide 1-1 peer support to people accessing the service
· Hold and manage a caseload efficiently
· Set up and facilitate peer support groups
· Support service developments in the teams you work in
· Work as part of a wider mental health recovery-based system to support involvement and participation of people with lived experience
· Keep up to date records using online systems in line with policies and procedures
· Manage your own diary (using Microsoft Outlook)
Person Specification
All criteria are essential or otherwise stated
Knowledge and Qualifications
· Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support
· Knowledge of mental health problems and mental health services
· Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services
· Knowledge of CHIME model of care (desirable)
· Safeguarding and safety planning practices
· Knowledge of local services (desirable)
Experience
· Personal experience of mental health problems and using mental health services
· Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role
· Working in a community setting (desirable)
· Working as part of a team
Skills and Competencies
· Able to build trust and rapport both face to face and via telephone
· Excellent communication and active listening skills
· Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship
· Able to set SMART goals where appropriate, plan and agree next steps and keep focus and motivation
· Reflect on own practice and continuously develop own skills
· Reflect on own needs to maintain wellbeing at work
· Using IT, online and data management systems on an everyday basis
· Manage own time effectively
Other and Personal Qualities
· Be passionate and enthusiastic about empowering others to thrive and recover
· Be able to inspire, motivate and instil hope in others
· Caring, compassionate and person-centred approach
· Commitment to Mind’s values and objectives
· Able to travel to a range of locations within each borough by own or by public transport
To find out more about the role, please contact Marcus Hawthorn at Darlington Mind.
Promoting good mental health and wellbeing and offering high quality mental health support and recovery services in our communities

The client requests no contact from agencies or media sales.
OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)
Contract type: Fixed-Term (initial 12-months, potential for extension)
Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.
Location: Camden, London (Hybrid working - 1 or 2 days in the office per week)
Salary: £32,000 pro rata, £25,600 per annum
Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?
We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.
This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.
In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.
You’ll also:
- Support HR administration and payroll processes
- Manage office contractors and supplies
- Provide excellent service to our tenants and shared workspace users
- Ensure good data management and GDPR compliance
- Assist the CEO and Head of Operations & Finance with admin and logistics
- Contribute to PSA operations and adapt flexibly to changing priorities
We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.
For full details of the role, please see the job description available here.
Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here.
Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria. If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying. We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.
Interview will be held on 18th July
To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)
Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday.
Where: Remote - UK based. Two team days per year in London / South East or online.
Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.
Deadline to apply: 11th July 2025
Estimated start date: September 2025
Role overview
This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.
As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.
As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.
Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
Accountabilities
Responsibilities will include but are not limited to:
1. HR Strategy & Organisational Development
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Collaborate with the leadership team to drive the organisation’s People Management Strategy
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Devise and deliver HR projects to improve business efficiency and effectiveness
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Lead succession planning initiatives across the organisation
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Horizon scan for emerging HR practices and employment law developments
2. HR Policy, Compliance & Risk Management
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Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance
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Ensure compliance with UK employment law across all HR functions
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Lead on:
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Third Party Risk Policy
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Equality Impact Assessment Policy
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Stakeholder Engagement Policy (ensuring service user perspectives are integrated)
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Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work
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Audit EDI data bi-annually and create strategies to promote diversity and inclusion
3. Employee Relations & Case Management
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Providing advice and leading on the process for :
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Grievances
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Disciplinaries
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Bullying, harassment, and capability issues
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Redeployment and redundancy
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Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator
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Mediate disputes and facilitate conflict resolution within the context of HR discussions
4. Compensation and Benefits
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Developing and maintaining salary structures
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Conducting salary benchmarking and market analysis
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Overseeing annual salary reviews
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Ensuring compliance with pay equity laws
5. Recruitment, Onboarding & Talent Management
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Oversee advertising and attraction strategies
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Support onboarding processes to aid efficiency
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Review terms and conditions, contracts, and engage with external advisors as needed
6. Attendance & Performance Management
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Manage absence cases including statutory and contractual entitlements
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Support the leadership team with performance and attendance-related challenges
7. Systems & Process Improvement
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Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems
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Regularly review and improve the Staff Portal alongside our Training & Development Lead
8. Equality, Diversity & Inclusion (EDI)
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Stay updated on EDI legislation and best practice
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Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach
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Lead data audits and present an equal opportunities review every two years
9. Professional Development & Networking
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Engage with local HR support networks, including CIPD and ACAS
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Maintain continuous professional development (CPD)
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Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings
Person specification
We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:
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CIPD qualified or equivalent professional HR qualification (Level 5 or above)
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Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.
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Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.
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Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels
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Confident facilitator and leader of sensitive meetings and discussions, with a culture of care
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As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed
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Commitment to fostering an inclusive, respectful, and supportive work environment
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Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.
Job benefits
A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.
Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.
Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.
Additional benefits include:
- Flexible working
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32 Days (FTE) per annum annual leave allowance (including bank holidays)
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High street discount shopping portal
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EAP package - access to confidential support and wellbeing services
About Chiltern Music Therapy
Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.
Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.
How to apply
To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.
For more information about Chiltern Music Therapy please visit our website.
Production Lead
Contract: Fixed Term contract to 31/3/26, potentially permanent pending confirmation of continued funding.
Salary: £35,500 - £43,000 per annum (pro rata), plus Into Film benefits
Location: London, UK (Hybrid working and office based as required, with some travel across the UK)
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
An exciting opportunity to join Into Film and lead on the production of all audio-visual content for the UK’s foremost film education charity. Overseeing an in-house production team of six, the Production Lead will work closely with colleagues from across the organisation to identify, develop and deliver an exciting and wide range of content for classroom resources, social media channels and the Into Film website.
The role is initially available for a fixed term through to 31st March 2026, but may become permanent pending continuation of funding.
Main Responsibilities:
- Work closely with the Joint Heads of Programme and Head of Marcomms to identify audio visual requirements in support of the Into Film strategy, including income generation.
- Lead on planning and allocation of work for a team of six, supporting on and leading projects as required.
- Oversee departmental production budget, and budget from commissioning departments, ensuring that expenditure is planned, tracked and evaluated.
- Plan for and manage freelancers in support of production activity as required.
- Manage Production Team, identifying where support, training and development are required to ensure a flexible approach to producing a diverse range of audio-visual content.
- Ensure that statutory regulations in the provision of film and media content are complied with (safeguarding and child protection, GDPR etc.).
- Ensure that all audio-visual content is legally compliant and rights are cleared for use on specified channels.
- Oversee production on key projects including the Into Film Festival and the Into Film Awards.
- Ensure that Into Film audio-visual content reflects the diversity of its audiences, including teachers, young people and children from under-represented backgrounds and communities.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- A minimum of two years’ experience of team management in a fast-moving production environment.
- Experience of audio-visual content production and post-production, including for social media.
- Extensive experience of working successfully and collaboratively with senior colleagues from across an organisation to plan and produce audio-visual content.
- Experience of managing individual project and departmental budgets.
- Good working knowledge of rights and compliance issues in relation to audio visual production.
- Confident, creative judgement, including experience of feeding back on briefs, scripts and edits, and taking responsibility for project sign-off and delivery.
Desirable:
- Experience of producing audio-visual content for an education and/or youth audience.
- Experience of editing audio-visual content using Premiere Pro.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro–rata), including 3 days to cover office closure between Christmas and New Year
- Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Support for professional qualifications – money towards courses and/or study days, if relevant to role.
- Interest–free non–essential study loans.
- Interest–free bike/scooter/travelcard loan.
- Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non–contributory, apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 9:00am, Monday 30th June 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Job title: Immediate Support Coordinator - England
Reports to: Bereavement Services Manager for England
Salary: Starting salary of £26,500 per annum
Location: Home working with regular travel throughout Worcestershire, Herefordshire, Shropshire. Occasional travel to 2wish Head Office in South Wales.
Hours: Full time - 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
- To travel to in-person events as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 18th July 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
his is a busy and exciting time to be working on the Childhood harms portfolio, with significant changes to the policy framework both proposed by the Government and underway. Consequently, alongside recruiting this role as full time, we are looking for a candidate to join us as soon as possible to take forwards our existing body of work urgently.
We are looking for a candidate with experience of policy and influencing decision makers, ideally with a background in childhood harms, including child sexual abuse and exploitation. Your work will play a key role in creating the context for positive change to improve the lives of vulnerable children, young people and families. You will need experience of working with a wide range of stakeholders to influence policy change, and to be able to demonstrate strong oral and written skills.
We are a friendly and supportive team, passionate and enthusiastic about our work. You will be given plenty of support and direction to help you hit the ground running, and to develop and flourish in your time with us.
Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. This role will be home based. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration.
Assessment
As we are looking for someone who can join us as soon as possible, we will hold a rolling assessment. We will offer interviews as suitable candidates are identified.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable).
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Please note that due to the rolling recruitment process, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Keyworker (Maternity Cover)
Salary: £23,000 - £26,000
Location: Waltham Cross and supporting in St Albans and Watford
Contract: Fixed Term from August 2025 (exact date TBC)
Hours p/w Full Time 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Key Worker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s vibrant Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.
- Closing Date for Applications: 13th July 2025 @ 23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs,please email and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Project Coordinator
Location: Remote
Contract: 6-Month Fixed-Term Contract
Salary: £30,000 - £35,000 per annum, dependent on experience and location (London weighting may apply)
Hours: Full-time, 35 hours per week
Charity People is proud to be partnering with IPPF (International Planned Parenthood Federation) to recruit a Project Coordinator to join their global EmpowHER team. This is a rare opportunity to contribute to a powerful international initiative supporting the sexual and reproductive health and rights (SRHR) of women, girls and marginalised communities across the globe.
About IPPF & EmpowHER
IPPF is a global healthcare provider and advocate of sexual and reproductive health and rights for all. The organisation works in over 140 countries, empowering individuals to make informed choices about their bodies and futures.
EmpowHER is a six-year global initiative funded by Global Affairs Canada, with a bold ambition to expand access to person-centred abortion care, high-quality Comprehensive Sexuality Education (CSE), and inclusive advocacy across multiple regions, especially in Sub-Saharan Africa and Latin America. This programme directly supports IPPF's Strategy 2028, placing equity and choice at its core.
About the Role
This is an exciting opportunity to play a pivotal role in the day-to-day coordination and delivery of a high-impact, donor-funded programme. Reporting to the Senior Programme Manager, you will support implementation across several countries, liaise with Member Associations (MAs), manage CSE sub-grants, and coordinate international workshops and meetings. You'll bring energy, structure and proactive communication to a collaborative and values-led team.
Key Responsibilities
- Assist with coordination of programme activity and reporting against annual work plans
- Lead sub-grant coordination, including funding agreements, delivery tracking and expenditure monitoring
- Manage logistics for global workshops, in-country meetings and webinars, including international travel, visa arrangements, accommodation, and expense tracking
- Act as the point of contact for Member Associations and external consultants
- Oversee minute-taking, recordkeeping, and document management via SharePoint
- Monitor budgets and payments in collaboration with the Finance team
- Support compliance with donor financial and reporting requirements
About You
You'll be a well-organised project coordinator with a strong sense of purpose and excellent communication skills. Ideally, you'll bring:
- Experience in international development or global health
- Strong coordination and administration skills in a grant-funded setting
- Understanding of budget tracking and financial reporting ability (Excel proficiency essential)
- A confident, proactive approach to remote working
- Excellent written and spoken English; other languages such as French, Spanish, Arabic or Portuguese are highly desirable
- Flexibility and willingness to travel internationally up to 3 times a year (approximately once every 4 months, all expenses paid)
Tech & Remote Working
- Fully remote role, ideally with access to a major international airport
- Candidates should be comfortable working with Excel and Microsoft 365 (Teams, SharePoint, Word)
- Personal laptop use is encouraged, though IT support and equipment can be provided if necessary
How to Apply
Tatiana Ostara at Charity People is supporting this recruitment on behalf of IPPF.
Please send your CV and a short cover letter (400-500 words) highlighting your motivation and experience relevant to the role.
Applications will be reviewed on a rolling basis, with interviews expected from w/c 7th July.
Closing date: Tuesday 25th June, 9am (early applications encouraged)
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Financial Controller (a charity committed to community transformation)
Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Salary: £54,669 per annum (including London Weighting)
Hybrid: Some travel around the UK will also be required.
Financial Controller – Oasis Group
Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.
Why might you consider Oasis?
We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.
What will you do?
This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.
To be successful in this role, applicants will require:
· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.
· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.
· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally
· Excellent inter-personal and people management experience
What will you get in return?
· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
· A competitive salary and workplace flexibility.
As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages). Please visit the Oasis Charity Jobs website.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
Completed applications should be returned by 9am on Friday 4th July 2025.
Interviews will take place in London on Friday 18th July 2025.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are proud to be partnering with a historic and impactful charity based in East London. Since 1884, the charity has worked alongside people facing poverty, injustice and inequality—providing vital advice and support, and driving systemic change. A fantastic opportunity exists for an HR Business Partner to join the organisation on a fixed-term contract (30–35 hours per week). This is a hybrid role, with flexibility to work from home and from their East London offices. The salary is £40,000–£45,000 FTE and the role is expected to start from 1st July or as soon as possible.
Who are we looking for?
Ideal candidates will have a strong background in employee relations and generalist HR experience, ideally gained in a charity or non-profit setting. You will be confident in advising on HR policies and procedures, managing employee relations cases, and supporting recruitment and retention strategies. A CIPD Level 5 qualification (or equivalent experience of 4+ years) is essential. Strong knowledge of employment legislation, excellent communication skills, and the ability to work both strategically and operationally are key. Experience working independently in a hybrid environment and partnering with managers at all levels will be highly valued.
If the above role description sounds of interest and you feel you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for a full job description and informal discussion. Early applications are encouraged as we are reviewing on a rolling basis and the position may close earlier than advertised.
Summary
Greenhouse is a national Church of England programme that supports churches to grow new disciples by starting new worshipping communities. The programme works with and through dioceses to support small teams from parishes and other contexts to grow their church.
Greenhouse is moving into the Lay Ministries Team for the next three years, and we are looking for someone to lead this programme within the team. Through Greenhouse we aim to continue to support parishes to grow new worshipping communities through local teams that include confident lay leaders. This role requires someone who can lead this work at a strategic level as well as holding responsibility for the national implementation of Greenhouse as it moves into a new season.
This work supports the aim of the Church of England's Vision & Strategy, of becoming a Church where mixed ecology is the norm, where every person in England has access to an enriching and compelling community of faith.
Sitting within the Ministry Development Team, the national Lay Ministries Team champions and supports the wide range of lay ministries across the Church of England, including ministry with children, young people and their families.
We work with dioceses and other partners to identify and share best practice, grow new vocations and ensure lay ministers are equipped to flourish and thrive.
It's an exciting time for the Lay Ministries Team as our work expands and develops, building on existing success and piloting work in new areas.
- This is a fixed term role for 3 years.
- This post has attached to it an occupational requirement under the 2010 Equality Act, Part 1, Schedule 9. Therefore the person appointed will need to be of Christian faith.
- This role is suitable for hybrid working. It will require some travel to events and meetings including with the lay ministries team in London.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
We are looking for an Operations Administration Assistant to provide efficient and proactive administrative and operational support to the Senior Management Team, and the wider operations and regional team as required. This role is pivotal in ensuring the smooth delivery of services by coordinating documentation, supporting data processes, and assisting with project implementation across the Trust’s care environments.
Key Responsibilities
1. Executive & Team Support
- Managing calendar, travel bookings, and expense submissions.
- Prepare and format professional reports, presentations, and briefings.
- Assist in producing communication materials, including brochures and digital content.
2. Operational Coordination
- Monitor and report on incidents, accidents, and key compliance data across services.
- Collate and maintain the KPI data from care homes and villages.
- Manage the rollout and filing of operational documents and ensure version control.
- Support collection and sharing of service updates with internal stakeholders.
3. Project Support
- Assist in implementing strategic and business continuity plans.
- Coordinate with general managers and regional managers to track project milestones.
- Maintain project documentation and follow up on action items.
4. Administrative Services
- Provide cross-functional administrative support to Operations, HR, and property teams.
- Maintain operational records, databases, and inventory systems.
- Schedule meetings, support event planning, and manage operational logistics.
5. Compliance & Process Support
- Ensure documentation and communications comply with the Trust’s policies and regulatory standards.
- Identify opportunities to improve workflow, data accuracy, and operational efficiency.
- Act as a point of contact for internal teams and external partners.
6. Executives’ PA Support
- To provide support and cover to the Executives PA as required.
About You
The ideal person will be friendly and approachable and understand the importance of attention to detail. It is important you have the ability to prioritise tasks, have a flexible approach and good time management skills. Excellent communications skills both written and verbal are essential.
Personal Specification
Skills & Competencies
- Highly organised with excellent attention to detail and follow-through.
- Strong written and verbal communication skills.
- Proactive, adaptable, and solutions-oriented.
- Strong interpersonal skills with the ability to build rapport across teams.
- High degree of professionalism and discretion.
Technical Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Comfortable with data handling, formatting, and generating reports.
- Experience using project and document management tools (e.g., SharePoint, Teams, etc) is a plus.
Qualifications & Experience
- Degree desirable but not essential.
- Prior administrative experience in healthcare, social care, or charity sectors is advantageous.
- Basic understanding of financial processes and procurement is a bonus.
Working for Us
We offer a competitive salary, opportunities for professional development and progression and a supportive and collaborative work environment. You will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
- We will pay for your DBS / PVG disclosure certificate
- Induction and commitment to ongoing learning and development
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
- Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
- Aged 18-22 – we pay at least National Living Wage rate
- Pension contributions
- Paid holidays
- Free onsite parking
The client requests no contact from agencies or media sales.
About the Role
Key duties and responsibilities
- Provide court representation for clients, including emergency actions, by attending hearings at Liverpool Civil and Family Court.
- Prepare and present cases ready for court hearings by checking time limits, adherence to pre action protocols by creditors, completing relevant court forms and checking fees/remissions.
- Negotiate with and signpost/refer to third parties as appropriate.
- Assist client with alternative dispute resolution cases e.g. Financial Ombudsman Service.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
- Provide advice and assistance to other staff across a range of debt issues.
- Ensure that all work meets the quality standards of the AQS Debt Advice Services, the Citizens Advice quality assurance scheme and the Money and Pensions Service (MaPS) quality framework.
- Meet the individual performance targets and engage positively in discussions with the Line Manager to maintain required levels.
- Provide regular reports and feedback to the Line Manager as required.
- Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
- Work collaboratively with partner agencies, Liverpool Civil and Family Court user groups, local authority and other local statutory and voluntary organisations to increase access to the service and to the range of support and advice needed according to individual circumstances.
- Work as part of the CAL Money Advice Team and contribute to effective service provision.
- Work independently in the Liverpool Civil and Family Court with clients as well as working from home and at different sites within Liverpool according to client appointment need.
General
- Ensure achievement of MaPS accreditation to Court Representation level within 3 months of starting the role, if not already achieved.
- Attend relevant internal and external meetings as agreed with the Line Manager.
- Maintain an up to date working knowledge of all new relevant legislation through reading monthly subscriptions including relevant case law.
- Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
- Ensure that work reflects and supports the Citizens Advice service's equality, diversity, and inclusion strategy.
- Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
- Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.
- Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
Requirements
- Knowledge and experience of court representation, complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
- Experience of achieving performance and quality targets/KPIs.
- Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation to court representation level, and Citizens Advice quality standards.
- Effective oral and written communication skills.
- Numerate to the level required by the tasks.
- Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
- Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
- IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Ability and willingness to work as part of a team.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
Desirable
- Citizens Advice Generalist Advice learning/certificate.
- Institute of Money Advisers Certificate in Money Advice Practice or MaPS accreditation to court representation equivalent.
How to Apply
For more information and to apply, please click on the Apply button.
About us
The Court Specialist (Housing) Debt Adviser is responsible for providing a quality court representation service for clients facing court proceedings for housing and personal debt, including mortgages, secured and unsecured loans, who are not eligible for housing legal aid.
The project joins a programme funded by the Access to Justice Foundation that aims to sustain and improve access to early social welfare and family legal support and advice, to enable people to resolve these problems as early as possible and avoid the need for court or tribunal proceedings where possible. Where court or tribunal proceedings are needed, the project will provide the support needed to help people navigate the process effectively, including where support to prepare for court and at court is required. The focus of this project will be to provide housing debt court/tribunal support and representation to increase homelessness prevention.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision. You will need to have knowledge and experience of complex debt casework, and (county) court money claim, and possession proceedings as well as priority and non-priority debt advice, options and insolvency solutions.