Director of development jobs

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Deadline for submitting your application: 12 February 2026
• First screening interviews, remotely: 16 February 2026
• Full interviews in person in central London: 23 February 2026
• Start date: ASAP with consideration given to notice periods

Team Manager – Safer Renting

Salary: £38,000 per annum
Contract: Full-time, Permanent
Location:  London SE17 / Hybrid working

Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.

As part of our dynamic team, you will:

• Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
• Support and develop your team, managing performance and well-being to help them thrive.
• Deliver expert tenancy rights advice and advocacy.
• Shape the future of our service, contributing to research, campaigns, and service development initiatives.

We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.

Why join us?

• Competitive salary of £38,000 per annum
• Permanent, full-time role with opportunities for growth
• Be part of a mission-driven organisation making a tangible impact
• Hybrid and Flexible working arrangements
• Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.

To apply please download the recruitment pack. .Completed applications  should be emailed to us and must include your CV ( which should include 2 reference contacts)  and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a  DBS check (enhanced) .   Interviews will be held on Saturday 14th February 2026.

About The Role

As a key part of our new organisational strategy there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be   an exceptional Head of Acquisition and Development to take on one of the most wide-reaching and influential leadership roles at Royal British Legion. This is a big, complex role with real visibility, offering the chance to shape how we attract, engage and build long-term relationships with supporters at a time of significant change.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This role sits at the heart of how we grow and sustain our supporter base. You’ll be accountable for the strategic direction of supporter acquisition and development, owning the full journey from first engagement through to long-term value. With significant scope and autonomy, you’ll set clear direction, make confident decisions and ensure our approach is coherent, ambitious and built for scale.

Change and transformation are central to this role. You’ll lead the embedding of new processes, ways of working and decision-making frameworks across teams, bringing structure, pace and clarity in a complex environment. Working at senior level, you’ll influence across the organisation, lead our approach to creative, manage competing priorities and ensure delivery remains strong while our fundraising approach evolves.

We’re looking for a senior fundraising or marketing leader who can strategically think and engage with the challenges we face, to create the right solutions and sell them in across the organisation. Successful candidates will have  deep, hands-on experience of leading large-scale acquisition and development in a complex organisation. You’ll be comfortable operating at leadership level, accountable for performance, and confident leading teams through change. If you’re motivated by scale, influence and the opportunity to shape the future of mass fundraising at a large and well recognised national charity, this role offers a rare and career-defining challenge.

You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:       
First-stage interviews: 29 January – 2 February

- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview

Second-stage interviews: TBC

- Successful candidates will be invited to a one-hour interview with an executive director

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.

You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.

You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.

We are looking for someone who has:

• Proven experience of planning and implementing successful major donor fundraising programmes
• Proven experience of securing high-value major gifts
• An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
• Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.

Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

A respected UK-based humanitarian membership organisation is looking for a Head of Finance to oversee financial management and reporting, providing financial leadership across routine operations and periods of major emergency response.

Reporting to the Director of Finance and Resources and managing a small finance team, the Head of Finance will provide strategic and operational oversight of budgeting, forecasting, management accounts, statutory reporting, and financial governance. The role acts as a key advisor to senior leadership, Trustees, and external stakeholders, supporting robust decision-making in a complex, high-profile environment.

Salary: £56,000–£59,000

Working Pattern: Full-time, permanent

Location: Hybrid, London (minimum 2x per month in office)

Key duties will include:

• Leadership of the Finance function within a mission-driven, membership-based organisation
• Production of core, appeal and strategic budgets, alongside medium and long-term financial forecasts
• Oversight of cashflow, treasury management and financial performance monitoring in a fluctuating income environment
• Preparation and presentation of management accounts and financial reports for senior leadership, Trustees, and finance committees
• Oversight of statutory accounts, year-end processes and audits, acting as the primary liaison with external auditors
• Ensuring compliance with charity accounting standards, donor requirements, and all relevant statutory and regulatory obligations
• Review and continuous improvement of financial controls, policies, and systems
• Line management, development and support of a small Finance team
• Contribution to organisational preparedness for large-scale emergency appeals and rapid income surges

About You

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent)
• Proven experience in a senior finance role within a charity, NGO, or values-led organisation
• Strong understanding of charity accounting, restricted funds and donor compliance
• Confident communicator, able to translate complex financial information for non-finance stakeholders
• Comfortable operating in dynamic, high-pressure environments with diverse income streams

Deadline for applications: Wednesday 28th January

For an informal conversation about the role or to learn more, please contact Madeleine at Ivy Rock Partners.

*Please get in touch with us via the email in the job pack to access a copy of our Q&A webinar held in mid January*

Our CEO, Daisy Srblin, has served since May 2022, and is expecting to take maternity leave from May 2026. We are looking for an excellent Interim CEO, to steward YCF in her 9-12 months away, lead our team and keep our charity on track.

2026/27 is set to be a busy period for Young Camden Foundation, as we navigate a complex ecosystem for the voluntary sector, embed new projects, and drive forward the objectives of our 2025-28 strategy. This is also a pivotal year for fundraising efforts, as is the case for many in our sector, and maintaining strong leadership on behalf of our dynamic and talented team will also be essential.

We are looking for an experienced Interim CEO, who brings particular proven expertise around fundraising, people and budget management, and reporting, as well as confidence in stakeholder relationships and proven leadership experience.

You will be responsible for a team of 7, reporting to a board of twelve, and managing a budget of around £1.3m. You will be responsible for the effective management and delegation of responsibilities throughout the team, via your three direct line reports. You will be responsible for reporting to funders on a regular basis, who fund everything from YCF’s core operations to our grants and onward projects. You will oversee YCF’s complex functions, including grant giving, membership and training, and youth engagement.

You will lead on YCF’s fundraising goals for 26/27 and beyond, helping to put YCF on a firm and confident footing as we look to the future. You will also lead external engagement work at the charity, ensuring YCF is represented and advocating in high-level spaces in Camden, whether with Camden Council, local Councillors, sector and member leaders, and local businesses. 

Please download the full job specification for a complete breakdown of responsibilities and essential skills and experience. 

KEY RESPONSIBILITIES

The job of a CEO is hard to define, especially in a small charity, so the list below is by no means exhaustive, or reflective of all the responsibilities you will undertake in post.

However, these summarise the key areas of responsibility and priority as Interim CEO in the 9-12 month period:

1. Fundraising on behalf of our objectives

2026 is a pivotal fundraising year for YCF, as with so many in the sector. You will lead on our fundraising efforts (including identifying and writing bids) for both core and project funding in this important year, to put YCF on the strongest financial footing possible in delivering our objectives to 2028.

2. Team management and leadership

The YCF team is a dynamic mix of individuals, ranging from longer-serving staff to newer staff. You will effectively lead our people (YCF’s key asset) driving performance by identifying development opportunities, and effectively delegating to get the most out of our team. You will also be called upon to make judgement calls on behalf of the team, when these come up.

3. Stewarding our finances

In our small organisation, the CEO is chiefly responsible for the effective stewardship of our finances. Working closely with our Finance Manager, you will set our 27/28 budget and steward and monitor our performance across both financial years (including around fundraising targets). You will oversee an effective audit process in 2026, and ensure records and invoicing are meticulous and kept up to date.

4. Supporting project management and delivery

While staff members hold responsibility for their work streams, YCF is a small team, and you will have overall responsibility and oversight for all delivery, including two sizeable projects in the 26/27 year (the delivery of the UK Government’s Holiday Food and Activities programme, (HAF) on behalf of the Borough of Camden, and YCF’s new cross-borough programme tackling Serious Youth Violence). You will ensure strong delivery across each workstream, identifying opportunities for development throughout, and stepping in where needed.

5. Ensuring effective communication

YCF has a wide range of stakeholders, including members, funders, partners and many others from our cross section of voluntary, public and private sector partnerships. You will be an effective communicator (verbally and in written form) and able to represent YCF in the spaces needed, including with prospective partners, on strategic boards, and with high-level stakeholders. You will lead the team in our written reporting to funders, guiding the team to harness our data to communicate our impact.

6. Oversee governance 

Bringing experience with Board accountability, you will report to the board quarterly, and work closely with the Chair to ensure progress is being driven forward on YCF’s strategic objectives.

[While your closest working senior relationship will be with the Chair, YCF benefits from a very engaged board. As such, the trustees can be available to support you on an on-going or ad-hoc basis. Collectively, they have deep local connections, excellent sector knowledge and expertise in various functional areas such as HR, governance, finance and more.]

PERSON SPECIFICATION

We are looking for the following essential experience in our prospective Interim CEO candidate:

- Successful fundraising experience: You will have proven experience in fundraising in a VCS context, including from Trusts & Foundations, corporate sources, and Local Authorities. You will have direct experience in writing applications, making pitches and so on.

- Proven finance experience: As a proven sector leader, you will have experience managing complex and large organisational budgets. You will be able to demonstrate how you have set and managed budgets in the past, including stewarding budgets to effective use.

- Leadership and team management: You will have experience of leading teams, including in contexts without an internal HR function where these are held by the CEO. You will be well versed in all aspects of team leadership, including managing performance, supporting morale and maintaining YCF’s positive team culture. You will have held the position of Director or CEO before, and have experience reporting to a Board of Trustees, and knowledge of governance arrangements that support a healthy charity.

- Exceptional communication: You will demonstrate proven exceptional communication skills, both written and verbal. You will be well versed in compiling strong reporting to funders and stakeholders, as well as producing high quality reports for Trustees. You will also be an exceptional verbal communicator, representing YCF and the needs of our members in advocacy spaces.

- Project start up and management: While YCF has senior leaders to oversee work delivery, you will bring your own experience in project management, to help support existing and new projects at YCF, namely the Tackling Serious Youth Violence Project, which will begin in 2026.

- A positive attitude: Working in a small charity is tremendously rewarding, but it can be tough to lead a small organisation. You will demonstrate proven maturity in navigating those challenges, while bringing an optimism and positive attitude to your work, including all of the (many) responsibilities that fall outside of the ‘usual’ CEO job description, in a small charity.  

We would also ideally be looking for some of the following desirable areas of expertise and experience:

- Working in a youth setting: Our Interim CEO will need to share our passion for a stronger Camden for all children and young people. Ideally you will also bring experience of working in a youth setting or for a youth focused charity in the past, and be familiar with some of the challenges facing children and young people

- Grant making: Our Interim CEO will steward a significant grant-making budget of around £1m per year. Our ideal candidate would bring knowledge of hyper-local grant giving for community led organisations

- Working with and for community groups: Our team works predominantly (though not exclusively) with members who are micro, small and medium sized. Ideally you will be well versed in the unique challenges facing grassroots community VCS organisations. You may bring experience leading a small charity yourself, proving your understanding of the unique leadership challenges in doing so

- Understanding Camden: YCF’s work is unapologetically rooted in our borough, with all its challenges and opportunities. Our ideal candidate brings an understanding of the challenges of living within inner London, particularly for communities facing disadvantage.

WHAT WE OFFER IN RETURN

We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture.

You will be working with a dynamic and enthusiastic team, and will also benefit from regular check-ins with a present and supportive Chair, as well as support from our experienced Board of Trustees. Flexible working is also available, after discussion and agreement with the Chair.  

You will also benefit from:

· 25 days of annual leave per year (pro-rata’d for part time employees)

· In addition, your Birthday off (or closest working day) as paid leave

· Access to our Employee Assistance Programme, 360 Wellbeing, including 6 free in-person counselling sessions per year and unlimited 24/7 online and telephone GP consultations

· Training and development opportunities

· Free on-site gym access and access to free creative and fitness classes (and access to on-site showers) as part of our Labs membership

· Access to tea, coffee, biscuits and fruit each day at our office

· Discount on food and drink in Camden Stables Market

Please download the full job description for further information. Pease note the deadline for applications is Sunday 8th February - however the Charity Jobs advert will expire on Thursday 5th February, so please be sure to download this application and details of how to apply before this date. 

We are looking for a Legacy & In Memory Fundraiser who will be responsible for growing long-term income through legacy and in memory giving.  This role leads on legacy marketing campaigns and manages the organisation’s in memory programme, including the flagship Heart of Oak Memory Tree project.  The role also has oversight of legacy administration, working in partnership with our external agency Legacy Links to ensure high standards of supporter care, governance, and reporting

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of 2 years’ experience in Legacy Fundraising or a similar fundraising role, with experience with experience in planning and delivering multi-channel marketing campaigns, particularly those aimed at growing legacy and in memory income streams. A solid understanding of legacy fundraising principles, supporter journeys, and the sensitivities involved in discussing gifts in wills and bereavement-related giving is also important. Candidates should be confident managing projects end-to-end, from creative development through to evaluation, and comfortable collaborating with external agencies to ensure high-quality outputs.

In addition, the role requires excellent relationship-management skills, as it involves working closely with donors, families, colleagues, and partners such as Legacy Links to ensure compassionate and consistent supporter care. Strong organisational abilities are key for overseeing legacy administration, maintaining accurate reporting, and ensuring compliance with governance standards. Familiarity with CRM systems, data analysis, and reporting tools will support effective monitoring of income and campaign performance. A background in charity communications or stewardship, coupled with empathy, tact, and attention to detail, will ensure the fundraiser can successfully manage initiatives such as the Heart of Oak Memory Tree and continue to grow the organisation’s in memory programme.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary 

The annual salary range for the post is between £29,000 up to £33,000 per annum, depending upon experience. 

Benefits

6 weeks holiday plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university. 

You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.

You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.

About You:

• You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
• You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
• You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
• You are experienced in person-centred support planning and risk assessment.
• You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.

Please view our application pack and visit our website for more information.

​​We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.​

As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.  Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in Cambridgeshire, Norfolk or Suffolk?
• Do you have at least one years' experience of working in a professional Community Fundraising position?​

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really get 2026 off to an amazing start? ​

If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager (Role availabel for immediate Start)

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week - (three days per week in office)

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.  
• Lead on setting up new projects, ensuring that we are collecting the right data at the right time
• Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

 

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.

Salary/job band: £56,463 (for 36 hrs) or PTE

Team: Fundraising & Communications

Contract type: Permanent

Hours: 28-36 hrs per week

Reports to: Director

Line manages: Fundraising co-managers, communications manager

Purpose of role

To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.

Role overview

This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.

Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications. 

We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.

The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.

This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.

Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.

You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.

About Quaker Social Action (QSA)

Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.

Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.

Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.

QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.

“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”   

- Down to Earth funeral costs helpline caller

Duties & responsibilities

Income generation

1. To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
2. To set clear targets based on previous trends, and realistic aspirations for growth.
3. To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
4. To ensure accurate financial information is presented within fundraising materials.
5. To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
6. To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
7. To identify and lead major funding applications.
8. To build strong and warm relationships with funders and donors of QSA.
9. To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
10. To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.

Communications, marketing, media, brand, digital

1. To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
2. To understand best practice in charity communications and marketing and use this to promote the work of QSA.
3. To manage QSA’s approach to reputational risk through our communications output.
4. To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
5. To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
6. To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.  
7. To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
8. To oversee media relations and protocols for media engagement for QSA.
9. To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
10. To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
11. To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.

Leadership

1. To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
2. To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
3. With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
4. To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.  

Organisational requirements

1. To work within, and actively promote, the policies and procedures of QSA.
2. Any other duties as appropriate to the role, as agreed by the QSA director. 

“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”   

- Visitor to Turn a Corner mobile library for people experiencing homelessness.

Person specification

Experience

1. Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors. 
2. Experience of communications activities/digital development is highly desirable.

Skills

1. Ability to write creative and engaging copy for a range of different audiences.
2. Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters. 

Knowledge

1. Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
2. Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
3. Knowledge of technology, including AI, as a way of furthering reach and impact. 

Personal Qualities

1. Exceptional ability to prioritise workload and accurately deliver work to deadline.
2. Demonstrates inner resilience, and ambition to deliver work of the highest standard.
3. Ability to be flexible and have a ‘hands-on’ attitude when required.
4. Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
5. A willingness to work within a Quaker ethos, as clarified by the mission of QSA.

Main terms and conditions of employment

1. QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale. 
2. This is a permanent position.
3. This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
4. Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
5. QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
6. We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
7. QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
8. This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
9. The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
10.  

“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”

- Audrey, online attendee of our This Way Up mindfulness and coaching course

Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability.  We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.

We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.

Thank you for your interest in this role.

The Head of Individual Giving will play a vital role in securing funds towards this target and be responsible for all Individual Giving, including our popular Patrons and Friends programmes.

The successful candidate will raise funds to support the OAE’s concert activity, education work and our pioneering residency in Acland Burghley School. In this role you will line manage the two Development Officers and you will work closely with the Development Director, the rest of the Development team and the CEO.

The OAE has a loyal and generous family of individual supporters, and you will manage the delivery of high-quality stewardship for these supporters through communications, regular meeting and special events, including a Gala, celebrating OAE’s 40th anniversary in June 2026. You will also work with the Development and wider OAE team, as well as Trustees and players, to build a network of prospective supporters, introducing them to the OAE’s work through concerts, visits to Acland Burghley School and supporters’ events.

Contract Type: Full-time, permanent, 35 hours per week

Location: Hybrid (2-3 days per week in the London office; the remainder working from home) 

Reports to: Managing Director

Salary and Benefits: £45-60k depending on experience, plus discretionary annual bonus, 35 days leave per year (inclusive of bank holidays), a 6% employer pension contribution and the right to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to progress into a “Head of” role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin, that puts cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is looking for a Senior Consultant in Strategic Communications and Advocacy. This is a unique opportunity to take a leading role on high-impact projects within a small, dynamic organisation that values creativity, collaboration, and personal growth. We’re looking for a versatile and talented professional, who is excited to lead and contribute to meaningful strategic communications and advocacy initiatives for our brilliant clients.

What we’re looking for

As a Senior Consultant, you will:

• Lead and contribute to client projects
• Design and implement strategic communications strategies
• Drive forward media relations:
  • Spot news hooks and craft stories that land and secure media coverage 
  • Work on high-impact opinion pieces with our champions 
  • Secure broadcast opportunities for key spokespeople 
• Develop and execute UK and global government relations strategies, and meet with decision-makers
• Help to maintain extremely high writing quality across the organisation including on social media
• Line-manage team members, supporting their growth, development, and impact while fostering a positive, collaborative, and empowering team environment
• Oversee our monitoring platform subscriptions and support colleagues who regularly use them
• Contribute to business development, including writing proposals and budgets for new projects
• Contribute to modelling and strengthening our culture
• Undertaking additional tasks as needed

Requirements

We would love to hear from you if you meet the criteria below:

• At least 5 - 10 years of proven success in strategic communications
• A flair for storytelling, with proven excellent media relations skills and connections with UK and/or international media
• A sharp political nose and strong political literacy, with an excellent grasp of key UK political actors, power dynamics and how narratives shift.
• Exceptional writing and verbal communication skills in English
• Ability to work both independently and collaboratively as part of a team, in a fast-paced environment, while also being a generous and collaborative team member
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Strong capability to represent the organisation to high-level individuals and clients
• Experience in line managing and nurturing team members
• Experience in effectively managing projects
• Undergraduate degree or equivalent 

Nice to Have:

• Experience in designing and delivering government relations and advocacy strategies - including engaging with decision makers
• Experience working in international development
• Experience using media monitoring tools
• Proven experience in managing client relationships, acting as a trusted point of contact and ensuring work is delivered to a consistently high standard
• Experience in, and enthusiasm for, using AI tools ethically for advocacy, campaigns, communications, and research

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply below, with a CV and cover letter.

The deadline for applications is 11.59pm on 8 February. 

Shortlisted candidates will be invited to complete a short online assessment, and if successful, first round interviews will be held (online) the week beginning 23rd February.

If we’re both excited to proceed, second interviews will be held in person, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability.  We particularly encourage applications from members of groups that are currently under-represented in our organisation, including people from Black, Asian and minority ethnic backgrounds. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

The time commitment will be approximately 20 panel sessions per year, with a payment rate of £500 per panel, plus reasonable expenses incurred. Attendance at 2 training sessions per year is required and travel expenses will be covered. Panel sessions are held online.

PACT is one of the UK’s leading independent adoption charities, placing children with secure and loving families and supporting them with specialist therapeutic support.

Our external Adoption Panel Members play a vital role at PACT by carefully considering applications from those wishing to become adoptive parents. We are currently seeking an independent Adoption Panel Chair, to lead our online panel in making fair, informed recommendation outcomes to a high quality standard.

You will bring an understanding of the adoption process, gained from professional or personal experience, and will be competently skilled in chairing complex meetings. You’ll be capable of facilitating active participation and ensure the panel operates within a clear regulatory and policy framework.

With an awareness of the richness of different kinds of families and their potential for meeting children/s needs, we would love to hear from you if you can bring different experiences, knowledge and perspectives to our panel member group. 

We are actively working to ensure that equality and inclusion is embedded in everything that we do. It is central to our work with vulnerable children and families, and championed by our community. However, we know there is more we can do. We want to do all we can for our service users, and we want everyone at PACT to feel a sense of belonging. To support this aim, we are working proactively to develop a panel member group that it is representative of our diverse service users (both current and prospective), volunteer community and our wider eco-system. We also know the value of having panel members who champion inclusive values and bring a wide variety of perspectives to our organisation. We welcome people of all ages, backgrounds, cultures and experience to apply for this role.

If you would like to arrange an informal discussion about the role, please visit our website to find contact details for our Panel Advisor.

If you believe you can contribute to the skills and diversity of our panel as Independent Adoption Panel Chair, then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date for applications: 9am, Fri 30 January 2026

Interviews will be held on: Wednesday 18 February 2026

Other roles you may have experience of could include: Independent Adoption Panel, Adoption Panel Member, Adoption Panel Representative, Adoption Panel Chair, Adoption Panel Vice Chair, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.