Director of development jobs
Head of Learning and Development
Help shape the future of learning at Prospect Hospice
At Prospect Hospice, we believe that investing in our people is key to delivering exceptional care for patients and families. We are looking for an experienced and inspiring Head of Learning and Development to lead our learning, education and organisational development agenda and help create a culture where everyone can thrive.
As a member of our Leadership Team, you will provide strategic leadership for learning and development across the hospice, ensuring our staff and volunteers have the skills, knowledge and confidence to deliver outstanding palliative and end-of-life care.
This is an exciting opportunity to influence workforce capability, leadership development and organisational culture at a time when the hospice sector continues to evolve and innovate.
Hours: 37.5 hours per week (some flexible working considered)
What is the role?
Reporting to the Director of People, you will lead the development and delivery of our Learning and Development strategy, ensuring it aligns with our organisational priorities and values.
You will:
· Lead learning, education and organisational development initiatives across the hospice.
· Develop leadership and management capability at all levels.
· Oversee mandatory training, compliance and workforce development programmes.
· Work closely with clinical leaders to support education, competency development and best practice.
· Drive a culture of continuous learning, engagement and improvement.
· Build strong partnerships with external organisations, including healthcare and education providers.
· Lead and develop a passionate and dedicated Learning and Development team.
About you
You will be a strategic and collaborative leader with significant experience of leading learning, development, education or organisational development functions.
You will bring:
· Experience of developing and implementing organisation-wide learning strategies.
· A strong understanding of leadership development, organisational development and workforce capability.
· Experience of leading teams and managing budgets.
· Excellent stakeholder management and influencing skills.
· A passion for developing people and creating inclusive, high-performing cultures.
Experience within healthcare, hospice, charity or public sector settings would be advantageous.
Please see the job description for full details and person specification.
Why join us?
At Prospect Hospice, you'll be part of a compassionate organisation that makes a real difference every day. We are committed to creating a supportive and inclusive workplace where colleagues are empowered to grow, innovate and deliver exceptional care. We offer:
· A meaningful role where you work truly makes a difference
· 27 days annual leave entitlement plus bank holidays (pro-rata for part-time)
· Generous contributory pension scheme and life assurance
· Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
· Opportunities for learning and development
· Supportive, values-driven culture
· Flexible working options (where possible)
· Free parking on-site
Join us and help shape the future of learning and development for our people, our volunteers and the communities we serve.
How to apply
To apply, please complete your application via the green “Apply” button
Interviews will be held on 9 July 2026
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and may close the vacancy before the closing date.
The client requests no contact from agencies or media sales.
About Us
We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.
Educating 1 in 41 young people in London, we now have 55 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies.
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Summary
We are seeking a visionary Director of Digital, Data and Technology to shape the future of education at the Harris Federation.
Taking the lead on a bold, organisation-wide digital vision, you will drive transformation across more than 50 academies, using technology, data and AI to unlock better outcomes for thousands of young people.
This is a high-impact leadership role in which you will influence at the very top: advising senior leaders, delivering large-scale digital transformation, and building a modern, secure and data-driven organisation.
If you are a strategic, forward-thinking digital leader with a passion for innovation and making a real difference, this is your opportunity to create lasting impact at scale.
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Main Areas of Responsibility
The Director of Digital, Data and Technology will lead the strategic direction of digital, data and technology across the Federation, driving innovation, transformation and high-quality service delivery to support education and operational excellence.
Your responsibilities will include:
- Define and deliver the organisation-wide digital and data strategy
- Lead digital transformation to improve education and operations
- Oversee IT, cloud platforms, systems and cyber security
- Build and lead a high-performing technology team
- Enable data-driven decision making and analytics capability
- Enhance service delivery and user experience
- Lead major programmes, budgets and supplier partnerships
For a full list of responsibilities, please download the Job Pack.
Qualifications & Experience
We would like to hear from you if you have:
- Degree or equivalent qualification in a relevant technical discipline
- Senior leadership experience as a CDIO, CIO, CTO or equivalent, leading large-scale digital, data and technology functions
- Proven success in delivering enterprise-wide digital transformation in a complex organisation
- Experience developing and executing digital, data and technology strategies
- Strong understanding of cloud technologies (Microsoft 365, Azure) and enterprise architecture
- Expertise in cyber security, risk management and information governance
- Strategic thinker with the ability to translate vision into delivery
- Strong leadership and people development capability
- Exceptional communication and stakeholder engagement skills
- High level of commercial awareness and financial management
For a full job specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.
We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.
Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Associate Director of Fundraising and Communications
Are you a commercially minded leader and inspiring people manager? Are you at a professional level where you’re ready to deliver a step-change for a leading and major Welsh cancer charity?
We’re looking for an Associate Director of Fundraising and Communications who is primed to play a major role as the driving force behind a new era of income growth and brand influence in the Third Sector.
Working 35 hours per week in a hybrid role you can work effectively from home with a willingness to regularly network across Wales and attend Cardiff City Centre Head Office as the nature of the role requires.
The Role
You’re a people focused leader with a passion for driving transformation to spearhead our income growth and elevate our brand. This is a high impact, critical and senior leadership role where you’ll have direct responsibility for financial performance and leading integrated functions to ensure no opportunity for impact is missed.
You’ll balance high-level strategic leadership with a hands-on approach to delivery. From identifying and converting high-value corporate partnerships to leading a multi-disciplinary team across fundraising and marketing, your work will directly fund essential cancer services across Wales. You’ll use data-driven insights to sharpen our performance and generate income to make a difference to our communities across Wales.
Reporting into the Director of Income Generation, Marketing and Communication, you’ll take ownership of a significant portfolio. Your mission is clear: transition our fundraising into a more commercially focused, insight-driven operation—with a specific mandate to build a powerhouse corporate and high-value income stream.
We welcome informal and confidential candidate conversations about the role before the 30th June closing date. Candidates will need to be available for an in-person interview at our Cardiff Head Office on the 14th July.
Please take a look at the Recruitment Pack by clicking on Apply or on our website when considering your application. Your application should demonstrate your motivation for the Associate Director of Fundraising and Communications role and how your skills and experience are a great match for the role and how you align with our values.
Key Responsibilities and What You’ll Bring
- Strategic & Proven Growth: You’ll lead the development of integrated fundraising and comms strategies that don't just "hit targets" but deliver measurable, sustainable growth. You’ve a demonstrable track record of delivering significant income, with expertise in corporate or high-value fundraising.
- Empowering & Senior Leadership: You’ll manage and develop a high-performing team, fostering a culture of continuous improvement and clear accountability. You’ve experience operating at a senior level with clear accountability for budgets, forecasts, and ROI.
- Corporate Powerhouse & Integrated Strategy: You’ll build and convert a high-quality pipeline of corporate partnerships capable of generating consistent five and six-figure streams. You’ve a background in leading combined fundraising, marketing, and communications functions within complex environments.
- Brand Amplification & Sector Experience: You’ll ensure our marketing and communications are strategically aligned to support income generation and strengthen our reach and impact across Welsh communities. You’ve ideally a deep understanding of the Third Sector and the Welsh political landscape, specifically regarding how cancer services are funded and delivered.
- Performance, Insight & Team Development: You’ll move beyond gut feeling using data and market intelligence to drive ROI, manage robust forecasts. Reporting directly to the Director of Income Generation, Marketing & Communications you’ve a natural ability to lead and nurture high-performing, agile teams who share and live out our values through behaviour.
What You’ll Need to Succeed
- Proven Track Record: You’ve delivered significant income growth, specifically within corporate or high-value fundraising environments.
- Senior Gravitas & Influencing Power: You’ve experience operating at a senior level with full accountability for financial performance and budgets. You demonstrate highly developed skills to build credibility and influence at a senior/Board level.
- Commercial Sharpness: You can spot an opportunity, build the case, and close the deal with the ability to spot and convert income opportunities at pace.
- Strategic Integration & Data-Driven: You’re experienced in leading multi-disciplinary teams across fundraising, marketing, and communications and proficient in using insight and data to drive decision-making
- Welsh Context: A gained understanding of the Welsh political landscape and how cancer services are funded/delivered in Wales.
- Communication & Values: You’re a confident, engaging communicator for diverse audiences. You share our values and role model them through your behaviour as a compass in how you and your team work.
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
We can’t wait to receive your application! We’d love you to find out more about our staff benefits , about us and what it’s like to work with us.
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process on the Tenovus Cancer Care website. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Are You the Candidate We’re Looking For?
At Shaftesbury, we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.
You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required.
We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.
Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.
About the Role
The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future.
This role is home based with national travel as and when required.
You’ll be responsible for:
- Promoting the vision and values of Shaftesbury within the residential services.
- Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services.
- Ensuring you meet all targets and KPIs.
- To participate in Shaftesbury’s national on call rota.
- Develop key relationships and create strategic alliances with all commissioners.
This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.
Why Join Shaftesbury?
We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:
✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
Professional Development – Access to an excellent training and development programme
️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
Pension Scheme – Helping you plan for the future
Wellbeing Support – Access to a comprehensive Employee Assistance Programme
Why You?
You’ll bring:
- Strong organisational and administrative skills
- Excellent attention to detail
- The ability to manage multiple priorities
- A proactive, team-focused mindset
- Diploma level (Level 5) or equivalent level qualification
- Evidence of continued professional and personal development
- Experience within a senior management position previously
- Track record of service improvement and operational achievement
The client requests no contact from agencies or media sales.
Shape financial strategy and sustainability across our trust.
We are seeking an experienced and visionary Finance Director to lead the financial strategy and operations of the Cabot Learning Federation. This is a pivotal executive leadership role where you will provide assurance to the Chief Operating Officer, CEO and Board of Trustees across all financial matters, including financial sustainability, risk, and control frameworks.
As a key member of the Executive Team, you will play a central role in shaping the long-term financial direction of a large and growing multi-academy trust. You will lead the development and delivery of the Trust-wide financial strategy, ensuring that resources are aligned with priorities and delivering maximum impact for pupils, staff, and communities.
Working closely with senior leaders, Principals, Trustees, and external stakeholders, you will oversee financial planning, statutory reporting, and compliance across the Trust. You will ensure robust systems of internal control, champion value for money, and drive a culture of accountability, innovation, and continuous improvement.
In this role, you will lead and develop a high-performing finance function across central and academy teams, ensuring strong financial management, effective business partnering, and high-quality support for decision-making at every level of the organisation.
Hours: Full-time, 37 hours per week, Monday to Friday, all year round. A part-time position for 4 days per week may be considered and can be discussed at interview.
Location: You will work through a blended model that includes home working and working at Federation House, Kingswood, Bristol.
About You
To be successful, you will be a highly accomplished and strategic finance leader, combining strong technical expertise with the ability to influence at the executive and board level.
You will have:
- A recognised accountancy qualification (CIMA, ACA or ACCA) with extensive senior-level experience
- Proven experience of leading financial strategy, planning and transformation across a complex organisation
- Strong understanding of financial governance, regulatory frameworks, and systems of internal control
- A track record of delivering value for money and driving organisational performance improvement
- Significant experience of leading, developing, and inspiring high-performing teams
- Excellent analytical skills, with the ability to interpret complex financial data and translate it into strategic insight
- The confidence and credibility to influence, challenge, and advise executive leaders, Trustees, and stakeholders
- Experience of working with external partners, including auditors, regulators, and funding bodies
- Strong communication skills, with the ability to present complex financial information clearly to diverse audiences
Why Join CLF?
As Finance Director, you will join our Executive Team at a critical stage in our growth, helping to shape the financial future of a large, complex and ambitious organisation.
In return, we can offer you:
- Access to a generous pension through the Local Government Pension Scheme (LGPS)
- Generous annual leave entitlement
- A comprehensive induction and ongoing commitment to wellbeing and career progression through a range of training, apprenticeships and in-role/wider-trust development opportunities
- Wellbeing support through an employee assistance programme
- Health benefits, including wellness sessions, gym discounts, and flu jabs
- A range of generous family leave options, including above-industry-average occupational maternity pay
- Cycle-to-work scheme and on-site parking
For further information and to apply for this exciting role, please visit our website via the Apply button.
Closing date: 28 June 2026.
Shortlisting date: 1 July 2026.
Interviews will be a two-stage process comprising an Assessment Morning on 6 July 2026 followed by a final interview on the afternoon of 8 July 2026.
We reserve the right to close this vacancy early should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.
We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups, including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process, please let us know how we can assist.
The client requests no contact from agencies or media sales.
Director
We are seeking an experienced and visionary Director to help lead a multi-award-winning charity into its next phase of growth and impact.
Position: Director
Salary: £52,500 - £57,500
Location: Hybrid – at least 4 days per week in the office (N7), with regular travel to prison sites
Hours: Full-time
Closing Date: 10th July 2026
About the Role
The charity supports people serving prison sentences through creative music and peer-led employment programmes. Working closely with the existing Director and Board of Trustees, you will help shape and deliver the organisation's strategic vision while ensuring the successful delivery of programmes across multiple prison sites.
Key responsibilities include:
- Leading strategic planning and organisational growth
- Developing and delivering fundraising and income generation strategies
- Securing grants, contracts and partnership opportunities
- Overseeing financial planning, budgeting and reporting
- Managing contracts and relationships with prison and sector partners
- Leading and supporting a dispersed team
- Acting as an ambassador for the organisation with funders and stakeholders
About You
You will be a strategic and hands-on leader with:
- Significant leadership experience within the charity, criminal justice or wider social impact sector.
- Experience as a senior leader, Director, CEO or member of a leadership team.
- A strong track record in fundraising, income generation and partnership development.
- Experience securing and managing contracts, organisational operations and financial oversight.
- Strong strategic, operational, and financial management skills.
- Experience leading and supporting dispersed teams in complex environments.
- A strong understanding of prisons, rehabilitation and the barriers faced by people within the criminal justice system or related sectors (homelessness, substance use, rehabilitation).
- Excellent communication, relationship-building and stakeholder management skills.
- Strategic thinking combined with a practical, hands-on approach.
- A genuine commitment to social justice and belief in the transformative power of creativity, music and peer-led support.
About the Organisation
Established in 2014, the charity delivers creative music and peer-led employment programmes in prisons across London, Kent, the Midlands and the North East. The organisation works alongside people facing significant barriers, helping them develop skills, confidence and pathways into employment while creating meaningful opportunities for long-term change.
Other roles you may have experience of could include: Chief Executive Officer, Deputy Chief Executive, Operations Director, Executive Director, Director of Services, Head of Programmes, Director of Operations, Managing Director, Director of Partnerships, Charity Director. #INDNFP
We welcome applications from people of all backgrounds and are committed to building an inclusive and diverse workforce.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job Title: Director’s Assistant & HR Coordinator
Hours: 28 hours per week (4 days)
Salary Scale: £32,591 – £35,524 pro rata*
Duration: Permanent
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays pro rata
Reports to: HR Manager
The appointment is subject to a satisfactory DBS check
We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.
About the Role
The South London Gallery is seeking an organised, proactive and personable Director’s Assistant & HR Coordinator to provide essential support to both the Director and the HR Manager.
This varied and rewarding role combines coordination and administrative assistance across the SLG’s people and culture function with crucial administrative and PA support for the Director. The postholder will play an important role in ensuring the smooth running of day-to-day operations, supporting staff and organisational processes, and contributing to a positive, inclusive and collaborative working environment.
This is an excellent opportunity for someone looking to develop their career in people management, arts administration, or organisational development.
The closing date for applications is Monday 29 June, 12pm. Applications received after that time cannot be considered.
An online information session about the role will take place on Thursday 18 June, 6pm. Further information is available on our website
The client requests no contact from agencies or media sales.
Join Kingston Hospital as our new Director to lead a well-established NHS charity and drive forward both fundraising income and impact for Kingston & Richmond NHS Foundation Trust.
Applications close at 9 a.m. Friday 26th June.
Who we are
Kingston Hospital Charity is the dedicated charity for Kingston & Richmond NHS Foundation Trust. Working closely with clinicians and teams across Kingston Hospital and local community services, we raise and steward charitable funds to enhance care and the experience of patients and their loved ones—above and beyond what NHS funding alone can provide. Our support helps create welcoming, healing environments, invest in innovation and technology, and strengthen staff wellbeing and development so that exceptional care can be delivered every day. Relaunched in 2017, the charity brings together grateful patients and families, community groups, businesses, trusts and philanthropists who want to make a tangible difference for local healthcare.
About the role
The Charity Director will provide strategic and operational leadership for Kingston Hospital Charity. Reporting to the Board, the postholder will lead the charity’s growth, profile and impact, ensuring charitable income is maximised to enhance patient care, staff wellbeing and innovation beyond core NHS funding. There is a real focus on securing major gifts to successfully deliver trust strategic priorities and other funding opportunities as well as expanding the charities’ reach and impact.
Key responsibilities include:
- Setting and delivering the charity’s long-term vision and strategy
- Leading income generation across fundraising, partnerships, philanthropy and grant funding
- Building strong relationships with clinicians, NHS trust leadership, donors and community stakeholders
- Ensuring excellent governance, financial stewardship and regulatory compliance
- Leading and developing a high-performing charity team
- Acting as a senior ambassador and advocate for the charity locally and regionally
Who we are looking for
We are looking for a senior fundraising leader to lead a small but ambitious charity team and drive income growth. You will need:
- Senior leadership experience in charities, fundraising or a relevant sector
- A strong track record of income growth and strategic development
- Experience in building relationships with high-net-worth individuals
- Outstanding stakeholder management and relationship-building skills
- Credibility operating at the Board and executive level
- Commercial acumen combined with a strong values-led approach
- Passion for improving healthcare outcomes and patient experience
This role offers a high-impact opportunity to shape the future of a well-established NHS charity and make a tangible difference to local health services.
Applications for this role close at 9 a.m. Friday 26th June.
For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.
We work to improve the quality of care and experience of everyone who comes to Kingston Hospital or uses the services it provides across the community
We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
- Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
- Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
- Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.
Supporter Care & Experience
- Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
- Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
- Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
- Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
- Oversee the processing of acknowledgements and problem payments.
- Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.
Supporter Retention & Engagement
- Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
- Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
- Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.
Budget & Performance Monitoring
- Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
- Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
- Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
- Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.
Data, Processes & Compliance
- Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
- Manage the development and documentation of procedures covering all supporter care processes and data capture.
- Support colleagues in their use of the CRM database and maintain data entry procedures.
- Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.
Cross-Team Collaboration & Partner Management
- Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
- Take a lead in managing relationships and processes with response handling agencies and other external partners.
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Our First Hire. Build the Infrastructure that Saves Lives.
About Us
We are a newly registered, fully-funded UK health charity embarking on a variety of health-related Missions. Having secured Charity Commission approval and robust initial funding, we are now ready to step out of the planning phase.
Duet Health Foundation is starting with significant funding and access to external resources to support our initial campaigns which will include;
- Addressing significant safety issues related to certain commonly used medicines, gathering data on adverse events and deaths in order to campaign for ways to mitigate this.
- Raising awareness of rare diseases which are being missed. These can significantly affect sufferers’ lives, and while they may be relatively easy to diagnose and treat, are often simply not recognised by primary healthcare providers.
We are seeking our first employee—a visionary Director of Operations—to build our operational infrastructure from the ground up and turn our strategic vision into a highly impactful reality.
The Role
As our first hire, you will be a key part of the operational architecture of the charity. Working closely with the Founders, you will help transition the organisation from a newly approved legal entity into a fully functional, compliant, and active campaigning force. This is not a role for someone who just wants to manage existing systems; it is for a builder who also wants to create them.
The Director of Operations is a pivotal senior leadership role within the organisation, responsible for creating the operational backbone of the organisation. This role ensures that the organisation’s systems, people, suppliers and processes operate smoothly, safely and compliantly, enabling high-quality delivery. The Director of Operations will provide strong day-to-day operational leadership and discipline, freeing the Founders to focus on strategy, partnerships and organisational growth. The postholder will be highly organised, practical and accountable, with a strong focus on implementation and follow‑through.
To apply for this role, you will need to have significant operational management experience in a charity or similar environment. You will have demonstrable experience of managing complex operational systems and will have proven experience of workforce planning, operational delivery and implementing organisational change. You will have experience of managing suppliers, contracts and procurement processes and will have a strong understanding of operational compliance, risk management and audit readiness. Overall, you will be practical, organised and solutions-focused, with the confidence to work across teams and with trustees, suppliers and external partners.
Key Responsibilities
- Operational Blueprinting: Design, implement, and oversee all required documentation and Standard Operating Procedures (SOPs), financial controls, and risk management systems.
- Governance & Compliance: Ensure total alignment with Charity Commission regulations, particularly the CC9 guidelines regarding political and health campaigning.
- Information Governance: Establish secure data sharing, privacy frameworks, and GDPR structures for future collection of sensitive patient and clinical data.
- Strategic Scaling: Manage third-party vendors (legal, IT, Associate contractors etc) and eventually support building the infrastructure for future recruitment.
About You
- Experienced: You have at least 5 years’ experience of operational management within the UK charity sector of the NHS, the pharmaceutical industry, or healthcare regulation (e.g., MHRA, NICE).
- A "Builder": You thrive on both teamwork and autonomy. You have a proven track record of setting up systems, policies, and teams from scratch.
- Governance Savvy: You have a solid understanding of UK charity law, compliance, and financial frameworks.
- Locally Based: You live within 25 miles of Camberley, Surrey, allowing for regular, in-person collaboration with the Founders.
Why Join Us?
This is a rare opportunity to shape a charity's DNA from day one. You will have substantial autonomy, and the opportunity to play a key part in building an organisation that will directly improve patient safety and rare disease outcomes across the UK.
The Founders of the charity are a married couple who have both spent their working lives in healthcare and health research, particularly focussing on developing treatments for often-neglected patient groups.
Please send your CV and a cover letter outlining your experience in building and running operational administrative systems, why you are interested in working for a new charity, and how you think you would meet the essential and/or desirable criteria set out in the person specification above by 30th June 2026.
The client requests no contact from agencies or media sales.
Young Scot is looking for an ambitious and experienced Director of Marketing and
Information to lead our national information, content, digital marketing, communications and
platform strategy at a pivotal moment of transformation.
This is a unique opportunity to shape how Scotland’s national youth information and citizenship
charity reaches, informs and engages young people aged 11–26 in an increasingly fast-moving
digital world. Central to the role will be our charitable mission, and the values that underpin
everything Young Scot does.Working alongside the CEO and Senior Leadership Team, you’ll
lead the strategic development of Young Scot’s information services, marketing activity,
communications and branding, digital platforms and audience engagement approach, ensuring
we remain relevant, trusted and innovative in how we serve young people across Scotland.
You’ll oversee the evolution of Young Scot’s digital ecosystem, including our website, app,
membership and media communications and wider content infrastructure, ensuring these
platforms are modern, scalable and future-ready.
This role requires a leader who is comfortable shaping strategy and delivering execution. You’ll
bring experience leading teams, driving audience growth, overseeing digital products and
translating emerging opportunities appropriately - including AI and new media behaviours -
into practical organisational and societal advantage.
You’ll also play a central role in ensuring Young Scot continues to deliver high-quality
commissioned campaigns, trusted information services and impactful engagement activity in
partnership with the Scottish Government, public sector partners, commercial organisations
and the wider youth sector.
If you’re a confident strategic leader, an innovative thinker, and someone excited by the
opportunity to shape the future of youth information and engagement in Scotland, we’d love to
hear from you!
The client requests no contact from agencies or media sales.
Could you lead Babbasa into its next chapter?
Babbasa is one of Bristol’s most recognised youth empowerment organisations, supporting talented young people from low-income and ethnically diverse communities to progress into employment, education and enterprise.
Founded in 2010, our name comes from an ancient African word meaning “ordinary people coming together to act as a support bridge.” That belief continues to shape everything we do.
Over the past 15 years, we have supported more than 4,000 young people, built powerful partnerships across business, education and civic sectors, and received national recognition including the Queen’s Award for Enterprise for Promoting Opportunity through Social Mobility.
We are now entering an important new phase.
Following a period of organisational reset and renewal, Babbasa is implementing a bold and focused 2026 strategy centred on:
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A single Integrated Youth Empowerment Programme
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A stronger, values-led organisational culture
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A modernised operating model and digital infrastructure
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Sustainable growth and long-term impact
We are seeking an exceptional Managing Director to succeed our Founding Director and help lead Babbasa through this next chapter with clarity, discipline, compassion and ambition.
About the Role
As Managing Director, you will work closely with the Board, senior team, employees, partners and young people to:
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Provide strategic and operational leadership across the organisation
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Embed Babbasa’s new integrated programme model
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Strengthen financial sustainability, governance and organisational resilience
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Build trusted relationships with funders, employers, civic leaders and community partners
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Support and develop a committed, ambitious team
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Champion Babbasa’s manifesto and values of Kindness, Imagination and Determination
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Act as a visible and credible public leader for the organisation locally and nationally
This is a unique opportunity to lead a respected social mobility organisation at a pivotal moment in its journey.
Who We’re Looking For
We are looking for a values-led and emotionally intelligent leader who combines strategic thinking with strong operational capability.
You may come from the charity, social enterprise, education, youth, public or private sectors, but you will bring:
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Senior leadership experience within an organisation or service
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Experience of leading teams through change, growth or transition
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Strong financial, governance and operational management capability
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Experience of building partnerships, securing funding and/or developing income streams
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Excellent communication and relationship-building skills
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A genuine commitment to improving outcomes for young people
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A collaborative and inclusive leadership style
An understanding of the barriers faced by people living in ethnically diverse and/or low-income communities is vital.
Applicants must have the legal right to work in the UK at the time of application. We are unable to provide visa sponsorship for this role.
Why Join Babbasa?
At Babbasa, you will join an organisation with:
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A nationally recognised social mobility mission
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Deep roots within Bristol’s communities
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A strong manifesto and values-led culture
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An ambitious and committed Board and team
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Significant opportunity to shape the future direction of the organisation
We believe talent should never be limited by background — and we are looking for a leader who shares that belief.
Additional Information
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23 days annual leave plus bank holidays
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Pension contribution scheme
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Flexible and hybrid working arrangements
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Evening and occasional weekend representation required
Equity, Diversity & Inclusion
Babbasa is proud to be an equal opportunity organisation. We actively encourage applications from individuals from underrepresented communities and backgrounds. We believe our diversity strengthens our work and helps us better serve the young people and communities we exist to support.
Babbasa exists to ensure that talent is never limited by background. Join us in building a more inclusive and opportunity-rich future.
To inspire and support young people from low income and ethnically diverse communities to pursue their professional ambition
The client requests no contact from agencies or media sales.
The Director of Audiences role is a new role at Freelands Foundation, and the successful candidate will be first in post. They will be joining us at a time of growth and opportunity, as we start planning for a major building refurbishment to re-open as a “centre for visual art education” with the needs of our audiences embedded into our plans and designs. All this while still delivering programmes and awarding grants that create positive change across our sector, including our flagship £1.5m Freelands Awards and our expanding Freelands Studio Fellowships with UK universities.
Reporting to the Executive Director, the Director of Audiences is responsible for one of the three core pillars of the Foundation. Alongside the Director of Programmes and the Director of Finance and Operations, they form the organisational leadership team who are responsible for delivering the Foundation's mission.
The Director of Audiences will lead the cohesive development and delivery of all Freelands Foundation's audience-facing work, delegating and managing delivery where appropriate, and ensuring that our audiences are identified and served in ways that meet our strategic objectives and align with our values.
They will lead the Audiences department that currently comprises the Head of Digital, Graphic Designer and Digital Content & Communications Coordinator.
Closing date: 12pm (noon) Tuesday, 30 Jun 2026
The client requests no contact from agencies or media sales.
ABOUT BIRMINGHAM HIPPODROME:
With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK, welcoming over 600,000 people each year. Varied productions in our 1,850-seat auditorium (dating from 1899), and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene. With c.400 live performances annually in our main house, we present nothing but the best in touring musical theatre, ballet, dance, opera, pantomime, drama, and comedy. Our Patrick Studio welcomes a range of smaller-scale productions and is an important base for dance and for the development of new artistic work.
ABOUT THE ROLE:
Job Title: Director of People & Culture
Department: Directors
Job Title of Line Manager: CEO & Artistic Director
Direct Reports: Head of People, Culture and Talent
Contract: Permanent, Full-time, 37.5 hours per week
Location: Onsite at Birmingham Hippodrome with flexibility for hybrid working
Salary: £75,000 - £80,000 per annum
The Director of People & Culture sits within the Executive Leadership Team and, along with the Artistic Director & Chief Executive Officer, Chief Operating Officer, Director of Creative Programmes, Director of Operations and Executive Director. The Executive Team are responsible for striving towards achieving the vision to create ‘a distinctive, world-class Birmingham cultural scene with the Hippodrome at its heart’ and succeeding in the mission to ‘provide that “goosebumps” feeling through memorable and extraordinary experiences’.
The Director of People & Culture plays a key strategic leadership role in shaping an inclusive, values-led and high-performing organisation where people can thrive. Working as part of the Executive Leadership Team, they lead the development of people, culture and talent strategies that support Birmingham Hippodrome’s mission, people and future growth, while also acting as a key liaison with the Board on people and culture matters.
ABOUT YOU:
You’ll need significant senior leadership experience in People/HR/OD, including with people strategy, organisational strategy, workforce planning, and culture change. You’ll have strong experience of employee relations, consultations, restructures, change leadership, and employment law; plus strong experience of leading EDI&B, managing senior stakeholders, and advising executive leaders and Boards. You’ll have a CIPD Level 7 or equivalent, and ideally additional accreditation in areas such as mediation and leadership development. You’ll also need financial leadership skills with the ability to control organisational people spend and manage budgets.
TO APPLY:
For full details of the role and the person specification, please view the candidate pack.
Recognising under-representation in our workforce of the global majority, and people with disabilities, we particularly welcome applicants from those backgrounds.
If you would like to arrange a time to have an informal discussion of the role with one of our Directors, please email us to arrange this. We politely request no contact from agencies.
Providing that “goosebumps” feeling through memorable and extraordinary experiences
The client requests no contact from agencies or media sales.
Would you like to shape the future of people leadership across a major national charity? Are you an experienced People Director who has led at senior level in a complex organisation and knows how to turn strategy into delivery? Can you bring the clarity, pace and judgement needed to lead a broad People function spanning operations, talent, reward, workforce planning and people insight?
Reporting to the Executive Director of People and Culture, we are looking for a Director of People to lead and integrate our People function, ensuring we have the right structures, capability and culture in place to deliver our organisational priorities. This is a senior leadership role for someone who has already operated at Director level, with direct experience of leading and managing a senior People/HR team. You will bring strong experience from a charity or not-for-profit organisation or a personal connection to the Armed Forces Community through service, family or lived experience.
We will only be considering candidates who are able to evidence the following criteria. Please See the Job Descriptions for more information:
- CIPD qualification at MCIPD or FCIPD level.
- Operated at Director level, with responsibility for leading a People/HR function in a complex organisation.
- Directly leading and managing a senior People/HR team.
- Significant experience working within a charity/not-for-profit organisation or a personal connection to the Armed Forces Community (serving, veteran, reservist, spouse/partner or family member).
- London-based, hub worker (2 days per week in London).
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you will:
- Lead the organisation’s People strategy, ensuring alignment with wider organisational priorities and future capability needs
- Oversee a full People function including HR operations, business partnering, talent, reward, learning and people data
- Act as a key advisor to the Executive team on workforce planning, organisational design, change and people risk
- Build strong leadership capability across the organisation and ensure managers are equipped to lead their teams effectively
- Use data, insight and evidence to shape decisions and improve organisational performance
This is a high-impact leadership role where you will have the opportunity to shape how we attract, develop and retain our people, while strengthening leadership capability and driving a consistent, high-quality people experience across the organisation. You will be joining at a time where there is real focus on building for the future, giving you space to influence, modernise and make a visible difference.
You will be contracted to our Haig House hub, with a minimum expectation of two days per week working in person at the hub. Please note that this in-person requirement is non-negotiable. Outside of these days, there is flexibility to work remotely/from home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through


