367 Director of development jobs

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.

As the Director of People and Culture, you will provide strategic leadership across all aspects of People & Culture within the organisation. You will work closely with the CEO, Leadership Team, Governance Team and Board of Trustees to develop a positive, inclusive and people-focused culture, while ensuring effective recruitment, employee relations, learning and development, performance management and people policies across the organisation.

What you'll do 

• Lead the organisation’s People & Culture strategy, ensuring it supports our charitable purpose, organisational priorities and values.
• Provide strategic leadership and advice on workforce planning, recruitment, reward, employee relations, organisational development and change.
• Lead the development of a positive, inclusive and values-led culture, supporting employee engagement, wellbeing, learning, performance and retention.
• Oversee People & Culture governance, policies, systems, compliance and workforce reporting, providing assurance and recommendations to senior leaders and the Board.

The British Academy is the UK’s national academy for the humanities and social sciences. We support outstanding research and researchers, bring new ideas into public debate and help ensure that evidence and expertise inform some of the biggest questions facing society.

We are looking for a new Director of Finance & Resources to help us build on that work and plan confidently for the future.

This is an important appointment at an exciting point in the Academy’s development. We will celebrate our 125th anniversary in 2027, following a period in which we have grown our policy work, transformed our building to create more opportunities for public engagement and developed a national network for early career researchers.

As Director of Finance & Resources, you will make sure we have the resources, systems and organisational capacity to deliver our ambitions. You will lead our finance function and have overall responsibility for HR, IT & AV, Estates & Facilities, and Venue Sales & Marketing, working with experienced Heads of Department across each area.

Finance will be central to the role. You will lead our financial strategy and planning, oversee our financial controls and reporting, and provide clear advice to the Chief Executive, Senior Management Team, Council and its committees. You will also help us think longer term about our financial sustainability, including our plans to diversify income through philanthropy and commercial activity.

But we are looking for more than a strong Finance Director. You will be part of a close-knit Senior Management Team which works collectively to lead the Academy. We want someone who is interested in the organisation as a whole, who enjoys working across boundaries and who can help colleagues make good decisions about where we put our people, money and attention.

You will also have responsibility for some important assets. These include our historic home at 10–11 Carlton House Terrace, our technology and infrastructure, and our trading subsidiary. Ultimately, your job will be to make sure these resources are working as hard as possible in support of the Academy’s purpose.

About you

You will be a CCAB-qualified accountant with substantial and senior finance experience, gained in a complex organisation. You will have led finance teams and significant budgets and be comfortable advising senior leaders, Boards or Trustees.

You will also bring broader leadership experience. You may already have responsibility beyond finance, or have worked closely with areas such as people, operations, estates or technology.

We are looking for someone who can combine sound financial judgement with a practical, collaborative approach. You will be able to deal with complexity without making things unnecessarily complicated, communicate clearly with people who are not finance specialists, and provide constructive challenge when it is needed.

You should also be someone who enjoys leading through others. There are strong Heads of Department across the Resources portfolio, so this isn't about being the expert in every area. It is about setting direction, asking good questions, supporting people to succeed and bringing the different parts of the portfolio together.

Why join us?

The British Academy has a distinctive role in national life. In 2025/26 we awarded around £63 million in research funding. Alongside funding research, we convene academics, policymakers, businesses and civil society, engage the public with new ideas and use research to inform policy.

The Director of Finance & Resources helps make all of that possible.

For someone who wants to use their financial and leadership experience in an organisation with a clear public purpose, this is an opportunity to make a real contribution to the Academy’s next chapter.

Recruitment Timetable

Application deadline: Sunday 27th September, midnight

Shortlisting:Thursday 8th October

Fireside chats with CEO: week of 12th October

Panel Interviews:20th / 23rd October

To apply, please send your CV, along with a supporting statement (no more than 2 pages) via the link by Sunday 27th September.

For an informal conversation about the role please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

We are seeking an inspiring and strategic leader to drive our mission to respect, protect and fulfil economic, social and cultural rights across the UK.

As Director, you will lead our talented team in delivering the organisation’s strategy, strengthening our influence and increasing our impact as the UK’s leading voice on human rights, poverty and inequality.

We are looking for someone with senior leadership experience, a strong track record in fundraising and influencing change, excellent relationship-building skills, and a deep commitment to human rights and social justice.

This is a rare opportunity to lead a highly respected national organisation at the forefront of advancing rights across the UK.

Head of Housing Development

Location: London/Hybrid

Salary: £80,000.00 per annum

Weekly Hours: 35

Reference: YMC1237090

About YMCA

Founded in England in 1844, YMCA today is a global Movement and the world's largest youth-focused charity, reaching more than 58 million people across 119 countries. In England & Wales, we are a federation of 80 local YMCAs, based in over 700 communities across 168 local authorities, supporting young people and communities to reach their potential. We are also the largest provider of supported accommodation in the country — a role that puts housing at the heart of our mission.

YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting the wider Federation. Combined, the Movement's turnover across England & Wales reached £386 million in 2025–26. As we grow our income and impact, housing is one of our clearest opportunities for scale: through our 10,000 Homes ambition, we are building a national platform that will let local YMCAs deliver affordable and supported housing faster, at lower risk, and with a unified voice. As we take this ambition forward, we are seeking an established and inspirational Head of Housing Development to lead one of the most pivotal roles in our organisation.

About The Opportunity

This is a brand-new role. Our Head of Housing Development will establish and lead our national Housing Centre of Expertise: the capacity- and capability-building engine behind our 10,000 Homes ambition. This is not a scheme-delivery role — local YMCAs build, own and operate their own homes. Instead, you will mobilise the talent and resources of the Federation around a shared platform for scale: guiding local YMCAs from feasibility through to investment-readiness, brokering the partnerships and expertise no single YMCA could assemble alone, and leading a single national conversation with strategic partners including Homes England, the Greater London Authority and Welsh Government. You will establish a panel of preferred development partners, support funding bids, and help YMCAs learn from one another rather than rebuilding expertise scheme by scheme. Success will be measured by the pipeline and capability you build across the movement, not by any single project.

About You

You bring real knowledge of social and affordable housing development, including structuring significant financing models, grant regimes and the regulatory landscape, alongside hands-on experience of property development projects and securing private and public-sector funding. You know how to build strategic partnerships, convene and influence people you do not manage, and translate strategy into coordinated action across independent partners. Experience mobilising change across a federated, membership or infrastructure organisation would be a strong advantage, combined with an in-depth knowledge of  Homes England, Greater London Authority and Welsh Government or similar agencies. Above all, you are a natural relationship-builder who can represent YMCA with confidence at a senior, national level, while helping local YMCAs move further and faster together than they could alone.

Thank you for your interest in joining the Senior Leadership Team at Yorkshire Wildlife Trust at a pivotal time for securing nature’s recovery. We hope the information we have put together about the Trust will encourage you to make an application for the role.

We are looking for a strategic and collaborative Director for Communities, Campaigns and Fundraising to lead how the Trust builds public support, enables community action, influences political and civic decisions and generates sustainable income across Yorkshire. Providing visitor experiences will be an important route through which people connect with nature, participate in our work and become long-term supporters.

You will bring senior-level experience of integrating communications, marketing and public affairs, together with a strong record of developing audiences, propositions and campaigns that convert interest into participation, advocacy, income and long-term support. You will use audience insight, customer relationship management systems, segmentation and digital engagement to strengthen supporter journeys, conversion, retention and loyalty, while growing sustainable income across membership, giving, appeals, legacies, philanthropy, trusts and foundations, corporate partnerships, sponsorship, visitor income and appropriate commercial opportunities.

You will lead through four Heads of Service covering Supporter Engagement, Fundraising, Communications and Public Affairs, and Visitor Services. As a member of our established and diverse Senior Leadership Team, you will set direction, create alignment, strengthen capability and hold the Directorate accountable for delivery. You will also work closely with our vibrant, engaged and supportive Trustee Board and play an active part in The Wildlife Trusts federation.

If you share our passion for making a difference, can contribute as an inclusive and collaborative leader and bring the skills and experience we need, we would welcome your application. You will help us build a diverse and inclusive organisation and drive positive change for Yorkshire’s wildlife and communities.

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification in the Candidate Brief. Please be aware that if you only submit a CV, your application may not be considered.

Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Sunday 18th October (midnight)

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Preliminary Interviews (virtual): 2nd / 4th/ 5th November - TBC

Interviews (in-person): 23rd /24th /25th November – TBC

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.

We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.

In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029. 

Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.

Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners. 

Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.

Key responsibilities

New Business, Pipeline & Conversion

• Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
• Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
• Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
• Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.

Strategic Relationship Management & Growth 

• Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
• Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
• Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
• Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
• Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.

Research, Insight & Pipeline Development

• Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
• Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
• Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
• Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
• Identify and escalate strategic, reputational or compliance risks associated with donors and partners.

Leadership and Team Performance

• Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
• Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
• Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
• Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
• Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.

Pro Bono, Events, Volunteering & Partnership Value

• Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.

Operational Excellence, Governance & Risk

• Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
• Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
• Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
• Identify and escalate strategic or reputational risks associated with prospective partnerships.

Cross-Organisational Leadership & Representation

• Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
• Contribute to organisational strategy, income planning, and senior leadership discussions.
• Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
• Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
• Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.

Strategic leadership

• Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
• Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
• Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
• Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
• Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
• Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
• Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.

Person specification

Essential:

Fundraising & new business leadership

• Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
• Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
• Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
• Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.

Senior stakeholder engagement

• Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
• Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
• Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.

Leadership & people management

• Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
• A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
• Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
• Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
• Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.

Strategic & intellectual capability

• Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
• Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
• Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.

Financial, operational & delivery capability

• Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
• Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
• Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
• Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.

Communication, values & ways of working

• Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
• Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
• A strong commitment to Impetus’ mission and to improving outcomes for young people.
• A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.

Desirable 

• Experience working within venture philanthropy, impact investing, or systems-change funding models.
• Familiarity with private equity, professional services.
• Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
• Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
• Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 5th October 2026.

2nd Interviews will take place on w/c 12th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Development Director (Philanthropy) provides strategic leadership across Impetus’ philanthropy and stewardship portfolio, with responsibility for relationship management, renewal, growth and selected new business activity. The postholder will work with high-value funders, including corporate partners, trusts and foundations, and high-net-worth individuals.

In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in pro bono contributions. The Development Director will play a key role in delivering Impetus’ growth ambitions, supporting the increase in philanthropic income to £14m by 2029. 

Working closely with the Directors of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear stewardship, renewal, relationship-growth and selected new business plans, ensuring strong donor retention, high-quality engagement and sustainable growth in high-value income.

Working closely with the Director of Philanthropy and Partnerships, the postholder will oversee the donor lifecycle across the philanthropy portfolio, with particular focus on strategic stewardship, renewal, relationship growth and the effective transition of selected prospects into long-term donor relationships. They will personally lead and support significant six and seven-figure donor relationships and selected funding opportunities, while working with colleagues to ensure the philanthropy pipeline, stewardship plans and account management disciplines are strong.

Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor stewardship, renewal, relationship growth and selected donor acquisition, maximising income, partnership value and long-term impact within the agreed fundraising strategy.

Key responsibilities

Strategic Relationship Management & Growth

• Own and oversee strategically significant donor and partner relationships at six and seven-figure levels, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
• Set and embed best practice stewardship standards, ensuring donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
• Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
• Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
• Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Philanthropy and other colleagues to navigate complex or sensitive relationships.

New Business: Pipeline & Conversion 

• Personally lead on select six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
• Work with trustees, senior volunteers and networks to support warm introductions, relationship development and follow-up, in line with agreed new business and stewardship priorities.
• Work with colleagues to translate Impetus’ impact, evidence base and venture philanthropy model into compelling propositions for donors, prospects and priority audiences.

Performance and KPI Reporting

• Accountable for ensuring effective implementation, monitoring and continuous improvement of fundraising performance frameworks, KPIs and reporting disciplines.
• Use performance data and insight to improve team effectiveness, inform portfolio planning and resource recommendations, and identify opportunities for retention, renewal and growth.
• Oversee philanthropy portfolio data quality, reporting and forecasting, ensuring robust systems and processes.
• Ensure robust systems, processes and performance disciplines are in place to support delivery of agreed philanthropy portfolio objectives and wider fundraising goals.
• Foster a culture of accountability, continuous improvement and evidence-led decision-making across the philanthropy portfolio and direct team.

Donor Communications

• Provide strategic oversight of donor communications for the philanthropy portfolio, ensuring messaging is clear, compelling, timely and aligned to Impetus’ voice, values and evidence base.
• Work with Communications and Philanthropy colleagues to design and continuously improve philanthropic communications, including cases for support, proposals, pitches, stewardship materials and donor updates.

Leadership and Team Performance

• Line manage and develop the Head of Philanthropy, providing direction, coaching and performance oversight within agreed strategy and priorities.
• Develop the Head of Philanthropy as the operational lead for stewardship, ensuring capability, succession and high performance across their team.
• Set clear objectives and success measures for stewardship, renewal, relationship growth and portfolio delivery, aligned to Impetus’ wider income strategy.
• Build and sustain an inclusive, evidence-led and high-performing culture across the philanthropy portfolio, balancing pace and ambition with quality, learning and collaboration.
• Build fundraising and stewardship capability across the team through coaching and consistent, fair and high-quality performance management, including objective-setting, feedback and development planning.

Pro Bono, Events, Volunteering & Partnership Value

• Ensure engagement opportunities, including volunteering, pro bono and events, strengthen donor relationships, partnership value and long-term income growth through strong collaboration with colleagues.

Operational Excellence, Governance & Risk

• Ensure philanthropy and selected new business activity complies with due diligence, gift acceptance and risk management requirements.
• Oversee accurate philanthropy pipeline reporting, forecasting and performance tracking, using Salesforce and other systems to ensure insight informs portfolio planning and decision-making.
• Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
• Identify and escalate strategic, financial or reputational risks associated with donors, prospects and partnerships.

Cross-Organisational Leadership & Representation

• Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
• Contribute to organisational strategy, income planning, and senior leadership discussions.
• Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
• Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are well managed and expertise is used to maximise income and impact.
• Model Impetus’ values, evidence-led approach and commitment to equity, diversity and inclusion across the philanthropy portfolio.

Strategic Leadership

• Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
• Translate strategic priorities into clear operational plans, objectives and delivery, ensuring stewardship, renewal and relationship growth contribute to organisational priorities, income targets and long-term growth ambitions.
• Provide strategic oversight of philanthropy portfolio forecasting, budgeting input, pipeline performance and resource recommendations, ensuring risks and opportunities are identified and escalated proactively.
• Maximise the contribution of trustees, committees, senior volunteers and wider networks to support donor stewardship, relationship growth and selected new business development.
• Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen philanthropy portfolio performance and wider fundraising capability.
• Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
• Build a positive, collaborative and high-performing culture across the philanthropy portfolio, modelling Impetus’ values and supporting continuous improvement.

Person specification

Essential:

Fundraising & new business leadership

• Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
• Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
• Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
• Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.

Senior stakeholder engagement

• Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
• Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
• Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.

Leadership & people management

• Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
• A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
• Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
• Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
• Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.

Strategic & intellectual capability

• Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
• Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
• Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.

Financial, operational & delivery capability

• Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
• Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
• Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
• Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.

Communication, values & ways of working

• Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
• Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
• A strong commitment to Impetus’ mission and to improving outcomes for young people.
• A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.

Desirable 

• Experience working within venture philanthropy, impact investing, or systems-change funding models.
• Familiarity with private equity, professional services.
• Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
• Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
• Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 5th October 2026.

2nd Interviews will take place on w/c 12th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Director of Finance: £80,000 - £85,000 + Benefits | Hybrid | London

For a small (but mighty) international NGO undergoing significant organisational change and transformation, we are recruiting their new Director of Finance on a contract to permanent basis. Reporting to Deputy Executive Director, this pivotal role will lead the Finance team through this change, as well as contributing significantly to the change underway. This role will support the Regional offices, providing hands-on finance support to staff while contributing to a strategic and operational context in transition. The Finance Director will embed new practices and ways of working and build the team to produce deliverables for the long-term.

Main Duties:

• Plan, execute, and deliver global operating budget for 2027 strengthening budget monitoring, reporting, and cash-flow forecasting
• Present management accounts, financial forecasting, and remodelling to the Board
• Oversee the implementation of the Finance Systems plan
• Produce financial modelling and costings for Executive team to evaluate organisational change options
• Lead the International Grant Accounting team to provide first-rate business partnering support, and compliance with donor requirements
• Lead the Finance team to transition to a smooth month-end reporting schedule and monthly and quarterly management accounts
• Implement financial policies to ensure compliance and identify and close gaps in controls
• Ensure compliance with statutory, legal and taxation requirements across the UK, Netherlands, US and Canada including charity commission and companies house
• Review and strengthen all controls and accounting processes
• Support the Project, Donor and Global audits

Person Specification:

• CCAB qualified with strong finance senior management / leadership experience within an international, multi-donor organisation
• Proven ability to deliver accurate and timely financial reporting
• Proved ability to implement, improve, and manage financial systems and controls, during periods of transition and change
• Proven delivery of statutory audits and UK compliance (ideally including US/Canada/EU)
• Strong experience of grant management, and cost allocation
• Leadership skills, including financial and operational staff, and those in remote locations
• Available at short-notice and able to commit to at least 6-months, ideally with a desire to move into a permanent role

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Purpose of the Post

People are our greatest asset and we believe in developing the hearts and minds of our team and our wider network of VCSE partners.

The Director of Culture will provide leadership to ensure the VCSA has a supportive, inclusive, and high-performing culture across the organisation. This role ensures that our people feel valued, empowered, and aligned with our mission and values.

You will lead the design and implementation of our People and Culture strategy — embedding wellbeing, inclusion, and continuous learning across the organisation, ensuring every member of staff feels valued and empowered to achieve their best.

You will work alongside our Chair and lead the embedding of our Anti Racist principles within the organisation.

As a member of the Senior Leadership Team, the Director of Culture will work as part of that team to contribute to strategic planning and to ensure that the VCSA is a great place to work, where people thrive and feel valued.

You will provide leadership for workforce culture and development across the wider VCSE delivery community, including inclusivity, belonging, anti racist, solution-focused, relational, and collaborative approaches. 

#Director of Culture #Culture Director #Director Culture #Culture Leadership Director #People and Culture Director #Director of People and Culture #People Culture Director #Director People Culture #Culture Lead #Head of Culture #Culture Leadership #People and Culture #People Culture #Senior Culture Leader #Culture Director Jobs #Director of Culture Jobs 

This is a different kind of opportunity for a fundraiser. Rather than looking for someone to run an established programme, we are looking for someone who wants to help build one. 

You might already be an experienced development professional who wants to work more entrepreneurially, to create and implement a new strategy, or you might be earlier in your fundraising career, with an entrepreneurial approach and a track record of securing major gifts, ready to step up into a senior leadership role for the first time. This is why we are looking at two different job titles: what matters most to us is your appetite to build something new, your comfort with ambiguity, and your ability to translate complex, technical work into a story that moves funders to invest at a transformational level.

For fifty years, TRAFFIC’s research, data and analysis have shaped how governments, businesses, law enforcement and international conventions respond to one of the most complex challenges facing the planet: how to stop illegal and unsustainable trade in wildlife, timber, fish and plants, while sustaining the livelihoods of hundreds of millions of households that depend on legal trade.

We are now embarking on a significant transformation: moving from a project-by-project model towards a bolder proposition, built around a Global Intelligence Hub and Systems Influence, using AI, data and next-generation analytics. It is a pivotal moment to join TRAFFIC, and this role will be central to how we fund our ambition.

Reporting to the Executive Director, you will grow and diversify TRAFFIC's income, with a particular focus on major gifts. You will lead our global fundraising strategy, building and personally managing a portfolio of major and principal gift relationships with high-net-worth individuals, trusts, foundations and corporate partners.

This is a chance to join a well-established and highly regarded organisation at a genuinely exciting moment. For an ambitious fundraiser, there are few propositions like this.

Equality, Diversity and Inclusion

TRAFFIC is committed to promoting equality, valuing diversity and working inclusively across our entire organisation. We seek to uphold these principles in our behaviour and practices, as an employer and as a global thought leader.

• £78.131 - £87,344 FTE per annum (dependent on experience)
• Full time, 35 hours per week
• Permanent contract
• This role is available as a job share, subject to appointing two suitable candidates

About the role

London-based roles: London-based contract with the option of hybrid working between the office and home.

An exciting opportunity to join the leadership group of the Chartered Society of Physiotherapy (CSP), helping shape how we use our resources to maximise our impact for members and the patients and communities they serve. 

As Assistant Director, Head of Finance and Operations, you will provide strategic and operational leadership across finance, facilities, operations and procurement, ensuring the CSP has the insight, capability and infrastructure to deliver its strategy and remain financially and operationally sustainable. 

This is much more than a traditional finance leadership role. You will be a key strategic partner to the Director of Corporate Services and Infrastructure and the wider Leadership Team, providing constructive challenge, clear financial and operational insight, and practical recommendations to support confident decision-making. You will lead business partnering across the organisation, ensuring resources are aligned to priorities, opportunities and risks. 

You will lead financial and operational planning, including budgets, forecasts and management accounts, while maintaining strong controls, compliance and risk management. You will also lead significant organisation-wide projects and programmes of change, including procurement, business continuity, operational resilience and improvements to systems, processes and ways of working. 

You will lead a team of around 10 colleagues, creating a culture of trust, empowerment, accountability and continuous improvement, while working across the organisation through matrix leadership. 

We are looking for a qualified accountant with significant senior-level experience across finance and operations, a track record of transformation and systems improvement, and the ability to communicate complex issues clearly. 

Above all, you will be an inclusive, collaborative leader, motivated by the opportunity to work in a values-led organisation and help the CSP make the greatest possible difference. 

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

We offer an excellent benefits package, including:

• 27 days’ annual leave plus bank holidays (pro rata)
• Office closure between 25 December and 01 January
• A generous pension scheme with 12% employer contribution

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Please note, whilst the application form has space for 6 criteria, this role has specified five - please N/A the final box.  

Closing date: 10am, 1 October 2026.
Shortlisting outcome: w/c 5 October 2026.
First-round interview date: w/c 12 October 2026.

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.

The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.

About Worcester Community Trust

Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.

Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.

Vision: To work with residents to build communities where people feel connected, supported and empowered

Mission: Bringing Communities Together by enabling the provision of services and activities for all.

Our values:

• Collaborative – we acheive more together with local people and partners.
• Inclusive – we welcome diversity and value uniqueness.
• Ambitious – we drive progress through innovation and creativity.
• Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.

Key Areas of Responsibility

Strategic Leadership and Service Development

• Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
• Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
• Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
• Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.

People Leadership and Management

• Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
• Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
• Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
• Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.

Contract, Performance and Quality Management

• Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
• Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
• Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
• Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
• Address underperformance promptly and support managers to implement effective improvement plans.

Financial Management and Sustainability

• Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
• Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
• Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
• Contribute to funding applications, tenders, business cases and service-costing activity where required.

Risk, Governance and Compliance

• Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
• Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
• Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
• Maintain appropriate professional boundaries, confidentiality and information-governance standards.

Partnerships and Representation

• Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
• Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
• Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
• Protect and enhance the reputation of WCT in all internal and external relationships.

Safeguarding, Health & Safety and Organisational Responsibilities

• Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
  concerns within the service area are managed and escalated in accordance with WCT
  procedures.
• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

For full details including a Person Specification, please download the Recruitment Pack here

What you get…

• Be part of an amazing, welcoming passionate community.
• Put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions.

What we offer…

• Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
• Commitment to continued professional development
• Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
• Free Parking
• Life Assurance and a pension contribution of 3%
• Access to professional bereavement and probate support
• An annual celebration and investment review
• A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply please visit our website.

Closing Date: Sunday 4th October 2026

We are looking for a calm, resourceful and committed psychotherapist who has extensive experience in the field of mental health, to be our Clinical Director.  They will work alongside of the Operations Director, in a co-leadership role in running the organisation and in supporting our aims of providing affordable counselling and psychotherapy to the local community. They will need to be able to look outward and liaise with other local mental health services, providers and funders and also to look inwards at the structure and health of our growing team of practitioners and the needs and requirements of our client group.

Phoenix Therapy Practice opened in April 2019 and is a not for profit, Community Interest Company. We offer a wide range of psychological therapies to clients seeking help with mild, moderate, and severe mental health problems. Our aim is to provide high quality counselling and therapy at an affordable cost depending upon the circumstances of each individual client. Our community of over 55 practitioners work together to enhance the development of the service and the inter-relationships within the organization, through regular business meetings, process groups and reflective groups. We operate from our two practices at 2 Osmond Road, Hove and 14 St George’s Place, Brighton. Our income comes via room rental and grants. 

Purpose of Job:  To work with the Operations Director in the Co-Leadership of Phoenix Therapy Practice in its provision of services and its strategic consolidation and development. To take clinical responsibility for the therapeutic practice of the organisation, to monitor the makeup of the practitioner team and trainees and to take on new people as required. To work with the referrals team in the management of all client services.

Hours: 15 hours per week to be organised as required across the week.

Working Location: From home with meetings on site as required.

Start Date: Autumn 2026

Salary: NJC scale PO5 point 38.  £49,282 Pro rata  £21,120

Pension: Nest Pension Scheme

Probationary period:  6 months

Holidays: 25 days per year plus Bank Holidays (pro rata)

Relationships and contacts:  The Board, Operations Director, Practice Manager, Administrator, Practitioners, Users of the Service,

Duties and Responsibilities:

1. Strategic and Organisational Leadership

Work collaboratively with the Operations Director in the co-leadership of Phoenix Therapy Practice.

Meet with the Operations Director on a regular basis and liaise on all matters financial, strategic, clinical and general.

Work with the Board to report on all service provision and development.

Contribute to fund raising applications for low-cost therapy and writing feedback reports to funders.

Attend quarterly Board meetings, provide reports, and contribute to strategic planning.

Attend the bi-monthly business meeting (Saturday mornings).

Attend the quarterly process group (Saturday mornings).

Co- lead on Phoenix’s Anti-Racist strategy and work with all staff to maintain an inclusive working environment.

Oversee the makeup of the practitioner body and monitor requirements for additional resources. Interview and support new practitioners.

2. Clinical ( Clients)

To carry out initial consultations as required

To review all initial consultation reports and with the other members of the Referrals team, to allocate to the most appropriate practitioner. 

To liaise with the Practice manager in dealing with queries from clients and allocation to therapy and any other clinical issues

To monitor the main email inbox and  liaise directly with clients and practitioners regarding clinical issues, either by email or phone, when required.

To have an overview of Phoenix therapy groups and liaise with the practitioners who run them.

To deal with any concerns or complaints from users, being mindful of referral to the Board for consideration where needed.

To liaise with the Director of Operations in matters of safeguarding.

·To oversee all discharge summaries from practitioners and exit questionnaires from clients

3. Clinical ( Practitioners)

To review on a regular basis the makeup of the practitioner body and to identify any areas of need. 

To consider all applications to join Phoenix, and to interview, with potential supervisors, and to obtain references and follow up.

To support practitioners, and to respond to concerns as appropriate.

To liaise with the supervisors of the student practitioners, on a regular basis.

To meet with the practitioners on placement after their 6 months probationary period and at the end of their placement, to review their position. Having first obtained reports from the supervisors.

To meet with graduate practitioners at the end of their year on the graduate scheme.

To step in, in the event of sudden practitioner departure due to illness or death, and to liaise with the clients as necessary.

To ensure that all practitioners carrying out initial consultations are apprised of the manner of doing these. 

If you would like to apply for this position, please send an up-to-date CV and covering letter stating how you fulfil the requirements and why you wish to work for Phoenix Therapy Practice

Closing Date for applications: 28.9.26. Interviews: 15.10.26