Director of development jobs
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (South), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.
In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our South East Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.
We’re looking for someone who:
- Brings expertise in leading complex organisational change with empathy and purpose.
- Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
- Has experience in service design, operational leadership, and using data and evidence to drive improvement.
- Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
- Has a positive approach and values human connection and collaboration.
You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.
If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.
Full outline of the role available in the Job description file.
The contract terms:
• Permanent contract
• £70,000 - £75,000 per annum with Benefits
• Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, occasional weekend working may be required with time off in lieu given.
• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.
About Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications will close Sunday 23rd November.
Interviews
All applicants will receive notification of the outcome of their application.
The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.
Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (North), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.
In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our Yorkshire and Humberside Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.
We’re looking for someone who:
- Brings expertise in leading complex organisational change with empathy and purpose.
- Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
- Has experience in service design, operational leadership, and using data and evidence to drive improvement.
- Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
- Has a positive approach and values human connection and collaboration.
You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.
If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.
Full outline of the role available in the Job description file attached.
The contract terms:
• Permanent contract
• £65,000 - £70,000 per annum with Benefits
• Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, occasional weekend working may be required with time off in lieu given.
• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.
About Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochurevo. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications will close Sunday 23rd November.
Interviews
All applicants will receive notification of the outcome of their application.
The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.
Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale ‘student village’ in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London.
DARO exists to support our academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
There is a rare opportunity to join the DARO Senior Leadership team at this exciting time in our current campaign.
We are looking for an Associate Director of Charitable Partnerships to maximise our enormous income generation potential; coach, nurture and challenge the well-established Charitable Partnerships team; and deliver a bold and innovative strategy to support this exciting campaign, raising significant gifts yourself from an established and growing portfolio. You will lead a team of expert trust and corporate fundraisers to work across the campus and deliver an institution-wide service to generate income, networks and influence from corporates, charities, trusts and foundations. You will be responsible for creating a motivational and supportive environment for your team with professional development opportunities for all members. You will maintain oversight of all significant charitable relationships, including your own portfolio, and be the first point of contact for the amazing opportunities in this space. As a key member of DARO’s Senior Leadership team you will help shape the strategic direction of the function and work collaboratively with other Associate Directors to take our campaign to the next level.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
If so, this Director’s Assistant & Business Support role could be a great fit for you.
Location: London | Hybrid - 2 days a week in the office
Contract: 12-month maternity cover
Why work here?
You’ll be joining a national charity that empowers girls and young women with confidence, friendships and life-changing experiences. As Director’s Assistant & Business Support, you’ll play a key role in helping the organisation deliver its mission by ensuring the Director and their leadership team are supported to work effectively.
You’ll also benefit from:
- Hybrid working and flexible hours
- 25 days annual leave, rising with service volunteering leave
- 10% employer pension (when you contribute 5%)
- Healthcare cash plan, wellbeing time and Employee Assistance Programme
- Cycle2Work scheme and season ticket loan
- Learning and development support, including help with professional qualifications
About the Director’s Assistant & Business Support role
You will:
- Manage the Director’s diary, inbox, communications and meeting schedule
- Prepare agendas, briefings and presentations
- Take meeting minutes and track actions
- Work closely with the wider leadership support team to share information and align work
- Coordinate specific time-limited projects and events led by the Director
- Support finance administration including invoices, expenses and credit card reconciliations
About you
You will be well-suited to the Director’s Assistant & Business Support role if you:
- Have experience providing PA / Executive support
- Enjoy juggling tasks and solving problems before they arise
- Communicate clearly, professionally and confidently
- Build positive relationships with a wide range of people
- Have strong organisation and attention to detail
- Understand the importance of inclusive and respectful working practices
Apply Now
This is a fantastic opportunity to use your organisational skills in a meaningful role where your work truly makes a difference.
- Please don’t delay. Applications will be reviewed as they are received. We would be happy to discuss further and share a full job description. CV and supporting statement are required.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary: £58,000 (reviewed in 6months and annually thereafter)
Location: Flexible, with travel across the UK and to British Rowing HQ in Hammersmith, London
Love Rowing is the Charitable Foundation of British Rowing, dedicated to transforming lives through the sport of rowing. We believe rowing can unlock potential, improve wellbeing, and open doors to new opportunities for young people from disadvantaged communities and for those with disabilities.
This is an exceptional opportunity for an entrepreneurial and inspiring leader to build on recent momentum and scale the impact of our work. Significant new funding from The Westminster Foundation has launched our Rowing to Success programme, setting the stage for growth and long-term sustainability.
As Foundation Director, you will shape and drive the next phase of Love Rowing’s development. You will lead fundraising strategy, build new partnerships with major donors, trusts and foundations, and develop innovative initiatives that create lasting social impact. You’ll work closely with a passionate team, a supportive and hands-on Board of Trustees, and the wider British Rowing community.
We’re looking for someone with a proven track record in securing substantial, multi-year funding and developing high-trust relationships with major donors and philanthropic partners. You’ll be an engaging advocate and storyteller, able to inspire others with the mission of changing lives through sport.
You’ll bring strategic vision, financial acumen, and a collaborative approach to leadership. Experience of governance, impact measurement, and working with boards or partner organisations will be key.
If you’re motivated by social impact, inclusion, and the belief that sport can be a force for change – this is your opportunity to make a lasting difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.
This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.
Key Responsibilities:
- Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
- Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
- Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
- Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
- Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.
What We’re Looking For:
- Proven experience in fundraising and income generation
- Strong communication and stakeholder engagement skills
- Strategic mindset with experience in team leadership
- Ability to align fundraising with programme needs and impact
- Commitment to Baytree’s mission and values
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
The Duke of Edinburgh’s Award exists to support young people to build life-long beliefs in themselves; supporting them to take on their own challenges, follow their passions, and discover talents they never knew they had.
Young people today are navigating an unprecedented combination of challenges. Our ambition is to ensure that every young person has the chance to build the essential skills, confidence, and resilience needed to succeed in both life and work. Through our bold Youth Without Limits strategy, we are committed to making the Award accessible to all especially those from underrepresented communities.
We are now seeking a Director for Wales to join our energetic and forward-thinking team. In this key leadership role, you will be instrumental in leading the delivery of DofE across Wales. The position combines operational leadership with strategic policy engagement, aligning our work with Welsh Government priorities and propelling our long-term growth strategy to broaden access and opportunity for young people.
Key Responsibilities
Operational Leadership
- Lead and inspire the Wales Team and delivery network, fostering a high-performing, inclusive culture.
- Build strategic relationships across government, education, and voluntary sectors to champion accessibility and inclusion.
- Deliver KPIs aligned with Welsh Government priorities and DofE’s strategic goals.
- Ensure safeguarding and data protection compliance, placing young people’s safety at the heart of all activity.
- Oversee licensing, quality assurance, and support for delivery partners and volunteers.
- Manage financial operations and mitigate key risks.
- Collaborate with UK-wide Directors to ensure strategic alignment and share best practices.
- Drive cross-departmental collaboration across the DofE with a particular focus on collaborative working with Strategic Programmes, Quality and Compliance, External Affairs, and Fundraising teams.
Strategic Policy & Influencing
- Represent DofE in national forums and advisory groups to amplify our voice and impact.
- Align UK-wide strategy with relevant Welsh Government frameworks.
- Influence policy agendas in education, youth work, skills development, and inclusion.
- Strengthen relationships across youth and education sectors to enhance reach and sustainability.
Partnership Cultivation & Fundraising Support
- Partner with the central fundraising team to support donor engagement and initiatives.
- Cultivate relationships with Welsh donors, funders, and supporters.
- Provide strategic insight to inform fundraising and partnership development.
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: 18th November - Midnight
1st interviews will take place on: WC 1st December - to be held virtually
2nd interviews will take place on: 12th December - to be held in person at a location in Wales. (Venue will be confirmed at invitation)
N.B. additional interviews may be required.
The client requests no contact from agencies or media sales.
As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.
You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.
The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.
The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.
The client requests no contact from agencies or media sales.
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Development & Income Director Location: Cambridge Salary: £108,000 per annum + benefits Hours: Full time - 35 hours per week In 1996 the Internet Watch Foundation was founded with four staff members and a determination to do what’s right; they assessed 26 reports in their Hotline that year and found two instances of child sexual abuse imagery. Today, the assessment of more than over 2.1 million reports has led to the successful removal of millions of child sexual abuse images and videos across more than 1.2 million illegal webpages globally. The Role The organisation is seeking a visionary and strategic Development & Income Director to lead their income generation, membership, and commercial partnership efforts. This is a pivotal role at the heart of the organisation’s leadership team, driving long-term sustainability and impact through ambitious fundraising and engagement strategies. As a senior leader, you will provide visible and values-driven leadership across the organisation, working closely with the Chief Executive and the Executive Team to shape and deliver strategic priorities. You will support the Chair and Board of Trustees in advancing performance and innovation, while championing an inclusive culture that reflects the organisation’s mission and values. You will lead the development and execution of a ten-year income growth strategy, setting ambitious targets and overseeing all fundraising, membership, and commercial partnership activities. This includes designing mission driven commercial opportunities, building compelling cases for support, and ensuring strong return on investment. You will embed a culture of income generation and external engagement, enhance member retention and engagement, and leverage digital solutions and partnership opportunities to strengthen relationships that help them achieve their strategy. Internally, you will manage budgets, lead a high-performing team, and provide strategic insight to the Board and relevant committees. They’re looking for an experienced and dynamic leader with a proven track record in income generation, fundraising, and strategic partnerships. You bring exceptional stakeholder engagement skills, a long-term strategic mindset, and a commitment to innovation and measurable impact. Above all, you are passionate about the organisation’s mission and values, and ready to make a meaningful difference. Benefits
To Apply If you feel you are a suitable candidate and would like to work for the Internet Watch Foundation, please click apply to be redirected to their website to complete your application. The role may require you to view criminal images. Counselling will be provided. All applicants will be subject to enhanced DBS checks prior to confirmation of employment Please note: They do not accept enquiries or submissions from recruitment agencies. |
Are you passionate about justice, equity, and inclusion? Do you have the vision and leadership to help shape a Church that truly reflects the diversity of its people?
The Methodist Church in Britain is seeking a Director for Inclusion to lead and champion our commitment to becoming a fully inclusive, justice-seeking, evangelistic and growing Church. This pivotal role will provide strategic direction and expert guidance to embed the principles of Justice, Dignity and Solidarity (JDS) across the Connexion, in alignment with the God for All and Justice-Seeking Church strategies.
Key Responsibilities:
- Lead the implementation and development of the JDS strategy across the Connexion.
- Advise the Conference, Connexional Council, and JDS Committee on inclusion-related strategy and policy.
- Line manage the JDS Programme Coordinator and oversee support for District EDI Officers and Solidarity Circle Coordinators.
- Drive cultural and systemic change within the Church to promote greater representation and participation.
- Represent the Methodist Church in external EDI forums and foster ecumenical partnerships.
- Collaborate with HR and colleagues together with key stakeholders on benchmarking, training, and data analysis related to EDI.
About You:
You will be a strategic thinker and compassionate leader, with:
- A degree-level education and demonstrable experience in EDI leadership.
- Proven ability to influence change, manage complex projects, and communicate effectively across diverse audiences.
- A deep understanding of inclusion within faith-based contexts, and a commitment to the mission of the Methodist Church.
- Excellent interpersonal, theological reflection, and presentation skills.
- Willingness to work flexibly, including occasional evenings and weekends.
Why Join Us?
This is a unique opportunity to make a lasting impact on the life and witness of the Methodist Church. You’ll be part of a passionate team working to ensure that justice, dignity and solidarity are at the heart of everything we do
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 24 November 2025
Interviews will be held in London on: 9 December 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Gordon Moody, we help people reclaim their lives from gambling-related harm. For over 50 years, we’ve been the UK’s leading charity dedicated to providing safe, effective, and compassionate support for those affected by gambling-related harm.
Through a combination of residential treatment, retreat programmes, and online support, we empower people to rebuild their lives, reconnect with their families, and rediscover hope. Our work changes lives every day — and now, we’re looking for an inspiring Clinical Director to join us.
The Role
We’re seeking an exceptional Clinical Director to join our Executive Team on a 12-month fixed-term contract (maternity cover).
This is a unique opportunity to lead our nationwide clinical services, ensuring the highest standards of care in line with CQC requirements, and driving excellence across our treatment programmes.
As Clinical Director, you’ll provide both strategic direction and hands-on clinical leadership — guiding multidisciplinary teams that include therapists, psychologists, and lived experience practitioners. You’ll ensure that our services remain innovative, compassionate, and effective for everyone who needs them.
Key Responsibilities
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Provide strategic leadership across all clinical services, ensuring safe, effective, and person-centred care.
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Oversee clinical governance and quality assurance, maintaining CQC compliance and continuous improvement.
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Lead and inspire a multidisciplinary team to deliver evidence-based treatment and recovery models.
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Champion staff development, wellbeing, and reflective practice across all clinical teams.
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Foster strong partnerships with commissioners, NHS Gambling Harms Clinics, GPs, and academic partners.
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Use data and outcomes to demonstrate clinical impact and inform future strategy.
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Contribute to organisational growth, innovation, and sector leadership.
About You
You’ll be a credible and compassionate leader with a background in psychological therapies and experience managing complex clinical services. You’ll bring strategic insight, operational excellence, and a deep understanding of evidence-based practice.
Essential:
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Doctoral-level qualification in Clinical or Counselling Psychology (BPS accredited) or equivalent post-graduate qualification in a mental health profession.
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Professional registration (e.g. HCPC).
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Substantial experience in specialist psychological assessment, treatment, and supervision.
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Experience leading multidisciplinary clinical teams.
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Skilled in CBT and related therapeutic approaches.
Desirable:
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Experience in addiction or gambling-related harm services.
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Knowledge of specialised psychological therapies in addictions.
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Understanding of mental health legislation and clinical governance frameworks.
Why Work With Us?
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Competitive salary and benefits package.
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Hybrid working model (3 days per week on-site).
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Work within a supportive, values-driven team making a tangible difference.
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Be part of an organisation that’s shaping the future of gambling harm treatment in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel.
Contract: 2 years with the possibility of extension dependent on continuation of funding. You should be available to start by mid-January 2026.
Reporting to: Executive Director (ED)
Salary: £85,000 - £90,000
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
Job description
Overall purpose of role
The Director of Operations and Finance is a pivotal senior leadership role responsible for ensuring WeProtect Global Alliance has robust and highly effective financial management, operational, governance, and risk infrastructure. The Director will provide strategic financial leadership, act as the primary resource for the Board on governance matters and oversee corporate compliance to enable the impactful delivery of the organisation's strategy to protect children from sexual exploitation and abuse online.
We are seeking a highly experienced operational leader who is a proactive and confident decision-maker. You will be an influential SMT member and a trusted advisor to the Executive Director and the Board. You must be able to think strategically and solve problems, translating complex technical requirements (finance, legal, risk) into clear, pragmatic, and achievable goals. You will operate with high ethical standards and integrity, modelling the Alliance's values of Accountability, Respect, and Empowerment across all internal and external relationships.
Key Responsibilities
Corporate Governance, Risk & Compliance
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Corporate Governance: Ensure Alliance governance is efficient, effective and provides the necessary support and oversight to the team to enable delivery of our mission, leading on review and optimisation of our governance structures and management. Act as a key advisor to the Executive Director and Board on all aspects of governance, legal compliance, and statutory obligations (including Dutch Chamber of Commerce and UK Companies House requirements).
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Risk Management: Senior responsible owner of the strategic risk register and proactively monitor and escalate strategic risks, reporting on high-level mitigation strategies to the Board and Finance, Risk and Audit Committee. Liaising with the Deputy Head who will oversee the day-to-day monitoring and reporting of operational risks.
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Internal Control & Audit: Set the strategic standard for the internal control environment. Commission, approve the scope for, and receive final reports on all internal or external governance reviews or audits. Approve all final audit recommendations and plans before presentation to the Board.
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Legal Compliance: Ensure the Alliance is compliant with all relevant UK, Dutch and international laws, managing external legal counsel relationships as needed, including maximising pro-bono support.
Operations and People Management
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Operational Oversight: Provide strategic direction for core operational functions, ensuring the Deputy Head of Operations and Finance delivers effective day-to-day operations including procurement, IT infrastructure, and general administration.
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Human Resources: Lead internal responsibility and the strategic development of the people management function, in liaison with the Executive Director. This includes owning the overarching policy framework, approving major changes to employee benefits, and managing any external HR consultants or support services to ensure all HR policies, recruitment practices, and performance management are compliant. Overseeing the Deputy Head on supporting the implementation of capacity building across the Secretariat.
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Line Management: Directly line manage and mentor the Deputy Head of Operations and Finance, setting clear objectives, managing performance, and supporting professional development. As a member of the SMT, you may also play a key role in matrix managing team members across the organisation.
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Cross-Organisational Leadership: Work collaboratively with the Executive Director and all members of the SMT to foster a culture of high performance, innovation, accountability, and continuous improvement across all functions, including implementation of our organisational Diversity, Equity and Inclusion policy and our overall organisational strategy.
Strategic Financial Management & Leadership
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Financial Strategy & Planning: Lead the development and own the ultimate approval of the organisation's financial strategy, ensuring long-term sustainability and resource allocation aligns with strategic objectives. Working closely with the Deputy Head of Operations and Finance on setting the parameters for the annual budgeting cycle and it’s execution.
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Budgeting & Reporting: Produce accurate, timely, and insightful financial reports and analysis for the Executive Director, Senior Management Team (SMT), and the Board/Finance, Risk and Audit Committee, drawing on the preparations of the Deputy Head e.g. forecasting, overseeing annual budgeting cycle and fincnial planning
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Audit & Statutory Compliance: Take ultimate accountability for the annual statutory audit process, ensuring all financial statements are prepared in compliance with relevant legislation and best practice for the Alliance’s Dutch and UK registered entities.
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Systems and Controls: Own and strategically evolve the financial control framework, ensuring robust policies, procedures, and systems are in place. Champion organisation-wide adherence to these standards, working closely with the Deputy Head who will oversee daily compliance and financial reporting accuracy.
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Grant Financial Management: Work with our Head of Development to oversee the financial management and reporting for all restricted and unrestricted grants, ensuring full compliance with donor requirements. Contribute to the organisation’s investment strategy and diversification by assessing financial viability of new funding sources or income models.
Person Specification
Essential Knowledge, Experience, and Skills
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Sector Experience: Proven senior leadership experience (Head of or equivalent) within a non-profit, charity, or international NGO setting.
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Governance & Risk: Extensive experience in developing, implementing and managing corporate governance frameworks, statutory compliance, and organisation-wide risk management in the non-profit sector.
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Legal Expertise: Demonstrable deep experience and knowledge of relevant legal frameworks and regulation relating to the non-profit sector in the UK and Netherlands.
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Financial Expertise: Deep technical knowledge of relevant financial regulations, statutory accounts and audit processes, with proven experience setting the financial strategy and controls framework for an organisation.
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Leadership & Management: Demonstrable track record of successfully leading, managing, and developing a multi-disciplinary team, including the management of senior direct reports.
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Strategic & Communication Skills: Excellent strategic thinking, with the ability to translate complex financial and governance information into clear, accessible reports and advice for senior stakeholders (Executive Director, Policy Board, Finance, Risk and Audit Committee).
Desirable
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Accountancy qualifications
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Experience as a Company Secretary or equivalent governance role.
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Experience in management and oversight of human resources
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Knowledge of international grant financial management and donor compliance requirements (particularly UK and Dutch).
Commitment
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A demonstrable commitment to the values of WeProtect Global Alliance, including safeguarding children and upholding principles of Respect, Accountability, and Empowerment.
See attached document for the full job profile.
The client requests no contact from agencies or media sales.
About the Alliance
The Sexual Violence (SV) Alliance is a ground-breaking collaboration between seven specialist sexual violence organisations: four Rape Crisis Centres (nia, Rape Crisis South London, Solace and Women & Girls Network) and three specialist organisations, (Galop, Respond, and SurvivorsUK). Together, we bring experience in delivering expert, intersectional, and trauma-informed services to survivors of sexual violence.
About the role
We are seeking a visionary Director to lead our strategic and operational transformation, ensuring our services are inclusive, responsive, and survivor-led. The role will be based at nia, but will work across, and be accountable to, all Alliance members.
As Director, you will play a central role in shaping and delivering the Alliance’s strategic and operational goals. You will lead the Alliance Management Team, support the Leadership Team, and work alongside experts with lived experience to improve service access, consistency, and responsiveness for London’s diverse survivor communities — especially those facing the greatest intersectional disadvantage.
The Director will oversee the transformation of intake and referral pathways, monitor performance, manage risk and oversee governance structures, while fostering collaboration and accountability across all member organisations. You will also represent the Alliance externally, influencing policy, securing resources, and amplifying the voices of marginalised survivors. The ideal candidate will bring leadership experience in specialist sexual violence services, a deep commitment to feminist and anti-racist principles, and the ability to navigate complexity with clarity and compassion.
This is a unique opportunity to shape the future of sexual violence support in London and make a lasting impact.
CV’s will not be accepted
How to apply:
Closing date: 10am, 14 Novembr 2025
Interview date: 26 November 2025
Contract requirements:Women-only- this role will be working across women only as well as mixed gender services
Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions). Part 1 (Occupational Requirements), of the Equality Act (2010) applies
The post is subject to an enhanced vetting and barring check and open to women only.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
Founded in 1823 by Samuel Codner as a mission to support English-speaking people in Newfoundland, the Intercontinental Church Society (ICS) has grown into a dynamic Anglican mission agency. For over two centuries, ICS has supported evangelism, church planting and chaplaincy across the globe, particularly among English-speaking people living, working or travelling outside their home countries.
With over 1.5 billion English speakers worldwide our mission is global, reflected by our chaplaincy congregations which are richly multinational.
We currently have 48 Mission Partners in 17 countries over 4 continents.
Our foundations are strong. We are financially stable, spiritually vibrant with a highly engaged Council and committed team.
We feel that the time is ripe to pursue growth. This is a watershed moment.
Under The Reverend Canon Richard Bromley’s leadership, as Mission Director, our governance, relationship with the Diocese of Europe and our partnership with our chaplaincies have been greatly strengthened.
In this season we are launching a new 10-year vision to plant 50 English-speaking Anglican churches in major cities and towns across Europe, to proclaim the gospel in culturally relevant ways, foster collaboration with other denominations and congregations, and become catalysts for further church plants.
We are now seeking to appoint a dynamic Mission Director as Richard’s successor.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian.
You will be a Christian with a vibrant evangelical faith embracing a generous orthodoxy, with a breadth of senior strategic leadership experience in a cross-cultural Christian mission setting, pastoral and relationship building skills and compassion and wisdom to navigate the opportunities and challenges of the season ahead. You will also be passionate about our vision to reach people for Christ.


