Director of development jobs
Are you passionate about driving change and transformation in a dynamic organisation?
Dogs Trust is looking for a Head of Business Change to lead the development and delivery of a comprehensive change management framework. You will coach and develop your team to support senior leaders and department heads in driving transformation, improving operational efficiency, and helping the charity achieve its long-term strategic goals.
What does this role do?
As Head of Business Change, you will:
- Lead, manage, and coach the managers in your team, building a high-performing team and fostering a culture of continuous improvement across the charity.
- Champion change across the organisation, ensuring staff are engaged, aligned, and supported through transformation initiatives.
- Develop, implement, and maintain a robust Change Management Framework to provide a clear, structured view of all organisational change and guide teams through transitions.
- Oversee change initiatives, working with leaders and project teams to assess impact, implement solutions, track progress, and measure success.
- Support business improvement and long-term planning, using methodologies like Lean or Six Sigma to optimise processes, drive efficiency, and enable sustainable improvements.
First stage interviews for this role are provisionally scheduled for Wednesday 10th December 2025, and will take place on Teams. Second stage interviews are provisionally scheduled for Tuesday 16th December at our London office.
Could this be you?
You will have senior-level experience in change management, business transformation, or project management, ideally in the charity, public, or non-profit sector. You will be a strong leader, able to influence and engage teams, and have a proven track record of implementing successful change strategies and frameworks. You will be analytical, a skilled problem-solver, and an excellent communicator, able to work with senior stakeholders and drive continuous improvement across the organisation.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 6, £38,164 - £46,104, per annum, dependent on experience, plus 5% Outer London Fringe Allowance
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
The Creative Content Manager works with senior colleagues including Directors and the CEO across the organisation to manage the development and delivery of engaging content to raise awareness about the work of Combat Stress and the impact of our treatment on the lives of veterans for external and internal audiences.
This post holder will write and shape content for all formats, contributing ideas on innovative ways of presenting the charity’s key messages across all communications channels. The Creative Content Manager will ensure a clear tone of voice and house style is used across all content channels.
The Creative Content Manager works closely with other members of the Communications Team to ensure an integrated approach and consistent messaging to communications activity including online and offline, internally and externally.
The post holder deputises for the Senior Head of Communications when required, attending meeting on their behalf and acting as the departments representative as required.
This role is subject to a DBS check.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
As Interim Finance Manager, you’ll oversee day-to-day finance operations, maintain robust financial systems, and ensure statutory obligations are met working with our Finance Director and CFG staff. You’ll prepare management accounts, support budgeting processes, and manage year-end audits in collaboration with our internal team and external auditors.
What You’ll Do
• Ensuring the smooth running of day-to-day finance operations.
• Maintaining accurate financial records and systems.
• Preparing of management and year-end accounts.
• Liaison with auditors on detailed queries for the 2025/26 year-end audit.
• Facilitating effective communication between the finance team and wider organisation.
• Contributing to the development of financial processes and controls.
Bookkeeping and financial operations
• Manage the finance inbox daily, ensuring timely responses.
• Upload purchase invoices received via email to Iplicit (our finance system) and add to bulk payment run once approved by budget holders; follow up on outstanding approvals.
• Add approved staff expenses to the payment run in Iplicit.
• Post invoices from external portals (e.g. JustGiving, Click Travel, Worldpay) into SAP (our CRM).
• Upload payment runs and customer refunds to the bank, sending associated reports to the FD for authorisation.
• Ensure Iplicit is up to date with bank postings.
• Prepare monthly bank and other balance sheet reconciliations as part of management accounts pack.
• Prepare payroll reports as required (payroll is outsourced) and credit card transactions for posting into Iplicit.
• Produce ad hoc financial reports as requested by the CFG team.
• Prepare and submit quarterly VAT returns (these are automatically prepared in Iplicit).
Management accounts, budgeting and year-end
• Prepare monthly management accounts and transaction listings for each budget holder within a tight deadline.
• Maintain monthly deferred income schedules and other balance sheet reconciliations.
• Prepare year-end financial reports and supporting schedules.
• Complete the audited accounts reports for our two entities, liaising with auditors and CFG team as required.
• Respond to auditor queries and provide requested documentation.
• Update and circulate budget templates to budget holders during planning; consolidate returned templates.
What We’re Looking For
- Proven experience in finance management.
- Strong knowledge of book-keeping, VAT, and compliance.
- Familiarity with finance systems (Iplicit and SAP desirable, training is available).
- Excellent organisational and communication skills.
- Ability to work collaboratively and meet deadlines in a fast-paced environment.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV and answer the three screening questions. The deadline for applications is 09.30 on Thursday 27 November, and shortlisting will take place that week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
- An extra three days' leave for the office Christmas closure.
- Wellbeing week closures
- Time off for personal health appointments.
- Hybrid and remote flexible working options.
- Four paid volunteering days every year.
- Health cash plan via HSF
- Enhanced sick pay, as well as enhanced parental and adoption leave policies
- Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
- Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
- Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
This is an interim role and we are looking for someone to start as soon as possible.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver innovative digital products, accessible content, and outstanding user experiences that support kinship carers and strengthen our organisational impact.
Kinship is growing rapidly. We are expanding our reach and digital capabilities, and our digital platforms are central to this change. In 2024, we launched a new website that brings together all our content and services under one roof, and introduced a new Kinship Compass postcode search feature. This is a national tool that helps kinship carers find and navigate local and national support, like their kinship local offer, local peer support groups and training.
Alongside this, we have been developing a new AI-powered tool to help kinship carers get the information they need quickly and accurately, 24/7. This role will lead the evolution of these digital products, ensuring they are safe, ethical, data-driven and continuously improved to meet the needs of kinship carers.
You’ll play a key role in the Department for Education funded national Training and Support Service, helping kinship carers easily access and book high-quality training. You’ll also oversee the content design in collaboration with internal and external subject experts and kinship carers themselves.
This is a role for a digital leader who is both strategic and hands-on. You should be able to balance innovation with delivery, and big-picture thinking with strong governance. You’ll champion inclusive, accessible and co-produced design, helping Kinship use digital to deliver more impact, insight and empowerment for kinship families.
Key responsibilities include:
- Provide digital leadership across the organisation, increasing capability, confidence and collaboration.
-
Continue to develop and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, AI tool and other digital tools (excluding marketing and social media).
-
Ensure our content design approach is consistently applied — using evidence, data and co-production to create content that is:
-
informed by user need
-
written in plain English and inclusive language
-
trauma-informed and strengths-based
-
tested, iterated and continuously improved
-
-
Collaborate across teams to ensure digital products support fundraising, campaigning, research and service delivery where appropriate.
-
Build relationships with sector peers, tech partners and funders to share best practice and explore innovation.
-
Embed co-production with kinship carers in all digital design and development, including Kinship Minds content and UX design.
-
Ensure induction, documentation and systems support efficient and sustainable working.
Essential knowledge, abilities, skills and experience includes:
- Significant senior digital leadership experience covering strategy, delivery, KPIs, budgeting and reporting.
- Successful track record leading mid–large scale website and digital development projects.
- Credible technical expertise for a senior role, including SEO, analytics and optimisation.
- Excellent project management experience and commitment to taking accountability for tools like Asana and Notion.
- Positive, solutions-focused mindset with a commitment to innovation and improvement.
- Substantial experience leading dispersed teams, including wellbeing, performance and professional development
- Experience designing and delivering digital services for families in crisis or underserved communities.
- A real commitment to equity, diversity and inclusion within your role.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
respond on CharityJobs to these 5 questions:
1. Digital leadership and strategy: Describe a time when you developed and implemented a digital strategy that transformed user experience or service delivery.
2. Product development and continuous improvement: Tell us about a digital product or platform you’ve led from concept to launch.
3. Inclusive and co-produced design: How have you embedded inclusion, accessibility, and co-production into digital design or content development?
4. Leading teams through growth and change: Describe how you’ve built and led a high-performing digital team through a period of change or rapid growth.
Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for the delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday 16 December 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Contract: Fixed-Term, 12 months (37.5 hours per week)
Salary: £55,831- £64,871 per annum (London)
Closing Date: Friday 5th December
Interviews will be held w/c Monday 8th December
Please note, we are only considering candidates who are available immediately and may close this advert early if we receive a high volume of applications.
Centrepoint, the UK’s leading youth homelessness charity, is looking for an Interim PMO Lead to establish and manage a Project Management Office (PMO) supporting significant organisational transformation initiatives, based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 15,000 young people each year.
About the role
Reporting to the Director of Performance and Technology, you will play a pivotal part in shaping and embedding project management excellence across Centrepoint. You’ll influence how projects are governed, ensure best practice is adopted, and support the delivery of complex change initiatives that will help drive Centrepoint’s future success.
As Interim PMO Lead, you’ll be responsible for designing and implementing a robust PMO structure that enables the organisation to deliver high-quality projects on time and within budget. You will work closely with senior leaders and cross-functional teams to establish effective governance, risk management, and reporting frameworks, ensuring that all transformation activities are aligned with Centrepoint’s strategic objectives. This role offers the opportunity to make a tangible difference by building capability, driving continuous improvement, and embedding a culture of accountability and excellence in project delivery. Your expertise will help Centrepoint navigate change, maximise impact, and set the foundation for future growth and innovation.
Hybrid Working
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About you
- You have proven experience leading or managing a PMO or project governance function.
- You hold a recognised professional qualification in project management (such as Prince2, APM, or Lean Six Sigma).
- You have a strong track record of delivering business transformation in large, complex organisations.
- You are confident working with a range of stakeholders, including external partners and suppliers.
- You possess excellent leadership, communication, and influencing skills.
- You are adept at implementing project management tools, reporting frameworks, and governance processes.
What you’ll be doing
- Establishing a robust PMO structure to support the delivery of a major organisational transformation, ensuring high standards of project management and governance throughout.
- Developing and implementing project reporting, dashboarding, and risk management processes to provide clear oversight and accountability for project performance.
- Collaborating with colleagues across finance, procurement, and governance to create effective approval and review mechanisms for key projects, ensuring alignment with organisational goals.
- Supporting the wider rollout of project management best practice across Centrepoint, including training, continuous improvement frameworks, and the integration of new technologies.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people based on their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as an Interim PMO Lead, click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inter Mediate is a London-based peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. Now in its second decade of operations, Inter Mediate is seeking a Senior Associate to join our small, specialised team. The post is based in London with frequent travel to South and East Asia.
The Senior Associate will be responsible for working with the relevant Project Directors to support the management and delivery of existing Inter Mediate conflict resolution and dialogue projects, with a geographic focus on South and East Asia. This will crucially entail managing complex logistical arrangements in relation to high level and sensitive meetings and dialogues, engaging with senior interlocutors in a credible and professional way and dealing with sensitive and confidential information with utmost discretion.
- Supporting and implementing Inter Mediate’s existing projects portfolio of peace talks and other high-level peace initiatives;
- Building and managing relationships with senior stakeholders in conflict and peace processes, mainly in South and East Asia;
- Identifying and developing entry points for new projects;
- Monitoring and analysing political developments across areas relevant to Inter Mediate’s work;
- Preparing project proposals and budgets, narrative and financial reporting, and collecting evidence of project impact.
Specific responsibilities:
- Traveling frequently across various project and meeting locations;
- Maintaining relationships with key partners and interlocutors;
- Drafting meeting reports, note verbales, preparatory briefs and memos as required;
- Leading research necessary to deliver projects;
- Preparing programme budgets in consultation with relevant team members and ensuring timely and efficient financial planning and management;
- Managing relationships with key project donors, preparing donor reports and updates in coordination with the Operations Team and identifying and scoping additional funding opportunities and relationships;
- Working with the Projects Director on compiling project progress reports for senior management/trustees’ meetings; and
- Representation of Inter Mediate in external forums where appropriate
Previous applicants to the Projects Manager Asia vacancy need not apply.
Join the Diocese of Leicester as our HR Manager
Are you an experienced HR professional who wants to make a real difference in a faith organization? The Diocese of Leicester is seeking a proactive and collaborative HR Manager to help shape a positive working culture and support our staff and clergy across Leicester and Leicestershire.
About the Role
- Deliver a comprehensive and professional HR service across the Diocese.
- Advise senior leaders, clergy, and managers on HR matters.
- Oversee the full employee lifecycle: recruitment, onboarding, performance management, employee relations, and exit processes.
- Support organisational development, change management, and workforce planning.
- Ensure compliance with employment law and Church of England requirements.
- Provide HR guidance for clergy appointments, discipline, grievance, and wellbeing.
- Coordinate onboarding programmes and ongoing learning.
- Champion staff wellbeing and inclusive practices.
- Support parishes with HR advice and resources.
What We’re Looking For
- CIPD Level 5 qualification or equivalent, and CIPD membership.
- Significant HR experience, ideally in a complex or multi-stakeholder environment.
- Strong knowledge of HR policies, procedures, and employment law.
- Excellent interpersonal and communication skills, with the ability to influence senior leaders and clergy.
- Commitment to wellbeing, inclusion, and continuous professional development.
- Alignment with the Christian ethos and values of the Diocese of Leicester.
Why Join Us?
- Be part of a supportive, purpose-driven diocesan team in a diverse Diocese.
- Flexible and hybrid working options (minimum 50% office presence).
- Generous pension (10% employer contribution) and annual leave (25 days pro rata plus bank holidays).
- Opportunity to shape HR practice and make a lasting impact.
This is a part-time role (0.6 FTE) with a salary of £39-42k pro rata.
Closing Date: 2nd December 2025
Interview Date: 17th December 2025
We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, especially those of Black descent, who are currently underrepresented in our organisation.
The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England's Safeguarding Policies and the relevant statutory legislation and guidance. We believe that safeguarding is everybody’s business.
This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship for candidates who do not have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assessment of Fitness to Drive is a dynamic and evolving field so demands committment to professional excellence , a proven record of professional development as well as an ambition to develop your career within a specialist third section organisation.
You will be an experienced and highly motivated clinician registered with the Health & Care Professions Council or similar health regulatory body and hold a full UK driving Licence.
You will have an ability to communicate effectively with service users , health professionals and major stakeholders including DVLA,Motability and the police, as well as having a passion for developing services in line with service users and stakeholder needs.
You will be able to apply your clinical expertise to assess practical function during on-road assessment whilst accompanied by an Approved Driving Instructor (ADI), and ideally will have experience of working with a range of neurological and musculoskeletal conditions.
Based at the North Wales centre, you will be supported by an experienced team and will receive induction and ongoing training to develop the skills for this specialist role. You will also be supported to achieve mandatory qualifications in Driving and Outdoor Mobility, all of which will be fully funded.
This is a permanent position for part time working of working 2 days (15 hours) a week. A fluency in the Welsh language is highly desirable.
We look forward to hearing from experienced Occupational Therapists or Clinicians who have the ambition, dedication and professionalism to be part of our long term service development
Sandra Hutchings - Director of Services
Closing date for application is December 1st 2025
Start date is negotiable.
WMDAS exists to provide impartial and professional advice to help elderly & disabled people to remain independently mobile outdoors.



The client requests no contact from agencies or media sales.
Senior Prospect Development Manager
Salary: £55,000 - £60,000 plus
Reports to: Head of Philanthropy Intelligence, Planning & Performance
Directorate: ?Strategy & Philanthropy?
Contract: ?Permanent?
Hours: ?Full time 35 hours per week? (flexible working requests will be considered)
Location: ?Stratford, London? ?Office-based with high flexibility (1-2 days per week in the office)?
Closing date: Wednesday 26 November 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.
At Cancer Research UK, we exist to beat cancer.
We're a collective force, tackling cancer on all fronts to save and improve lives. We fund pioneering research, we provide reliable and accessible information, we influence policy, and we encourage positive behaviour change. We are a passionate team of professionals driven by purpose, striving to accelerate breakthroughs in cancer research and treatment. We are the world's biggest charitable funder of cancer research raising on average £640m a year.
As we expand our efforts, we're recruiting an inspiring, Senior Prospect Development Manager to join one of the most successful philanthropic fundraising teams in the UK. We're a dynamic, innovative team of talented professionals spearheading the ambitious £400m More Research, Less Cancer campaign. With over £230m already raised, we're making strides to revolutionise cancer research, focusing on; The Francis Crick Institute, Cancer Grand Challenges, Translation & Innovation and our Future Leaders' programme.
In this role, you'll lead a team of 6 to define, implement and own a robust prospect identification, research and management strategy, ensuring it is informed by insight and enables relationship managers to build successful and long-lasting relationships.
What will I be doing?
Support the development of, deliver and evaluate a long-term prospect identification and prospect management strategy for Philanthropy, working across other CRUK teams as necessary.
Develop and manage the methodology for the allocation and transfer of prospects, drawing on supporter insights, performance analysis and funding project knowledge.
Create and implement systems and Key Performance Indicators (KPIs) to evaluate and report on the impact of prospect development activity and progress.
Establish a resource planning system for the team and ensure the team can deliver against team strategy and meet the day-to-day needs of fundraising teams.
Effective prioritisation, planning and delivery of prospect research activity (including prospect identification, research profiles, network analysis) to increase our knowledge of potential donors, partners and ambassadors.
Lead the strategic development and implementation of CRUK's prospect management system and provide expert advice and guidance to frontline fundraisers.
Prioritisation, planning and delivery of due diligence research and escalation in accordance with policies and contribute to the ongoing development of policy and processes.
Provide regular reports to boards, senior sponsors and committees on pipeline development.
Deliver specialised research to facilitate the cultivation and solicitation of our highest value prospects by the Campaign Boards, Chief Executive and Executive Directors.
What are we looking for?
Experience of leading a prospect management and research function.
Extensive experience of working within the field of high value fundraising and relationship management.
Significant experience of delivering a prospect identification strategy and prospect management system.
Experience of commissioning and analysing management information and producing findings and recommendations.
Exceptional written and verbal communication skills and the ability to present complex information in an accessible format.
Experience of setting up, analysing and evaluating activity and programmes.
Experience and knowledge of using and championing databases.
Excellent stakeholder, project management and planning skills with ability to prioritise workload.
Strong strategic thinker with and long-term planning skills and the ability to execute and contribute to the development of the department and directorate strategy.
Proven ability to influence, persuade and negotiate with people across teams and levels as well as the ability to explain difficult issues and works to build consensus and positive solution.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Job Title: Programme & Project Manager - Transformation
Reports to: Managing Director - Transformation
Employment Type: Full-time
Grade: Manager - Senior
Salary: £60,000 to £67,000 per annum
Contract: 18 - month fixed term contract with possibility of becoming permanent
Location: Hybrid - London, EC1Y and remote split
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities to target social issues at a national scale.
The opportunity:
We are looking for an enthusiastic individual with proven programme and project management experience to support delivery of a series of organisational change projects that are central to equipping BSC to deliver our mission in the future.
Our organisational development has three main pillars: - Embedding a new strategy and effective decision-making around its implementation - A programme to transform our digital and data capabilities - Embedding new organisational values and a re-energised common approach to people management and development
This is a varied role that requires a logical and thoughtful approach to multiple work streams with rigour and purpose in a timely and professional manner. We celebrate innovation and this role would suit someone who is excited by making systems work well, suggesting recommendations for adaptation and improvement, and who is comfortable with working across multiple teams, stakeholders and deadlines.
We are committed to every team member’s learning and development which makes this role well suited to someone who is keen and curious to learn new things and develop new skills.
What you will do:
Effective project management of key elements of the “Essentials” data and digital transformation programme:
o Support the Managing Director – Transformation in the standing up and continuous operation of a Minimum Viable Governance framework, ensuring adherence to the protocols you establish.
o Drive Iterative Planning & Adjustment: Maintain and continuously update the integrated programme plan, rapidly facilitating adjustments in project direction and scope as learnings emerge from Workstream Leads and the investment team.
o Act as the dedicated PMO Execution Lead for the entire Essentials Programme, providing centralised control, reporting, and rigour across all five Workstreams.
o Supporting the Managing Director – Transformation and the leads of all the programme workstreams in co-ordinating activities and keeping the whole programme on track
o Establishing and operating systems to track the realisation of benefits from the programme
o Ensuring that key choices and decisions are escalated to the right forums at the right time
o Establish effective technology and systems to support programme management
Effective project management of strategy implementation:
oSupporting the Managing Director – Strategy operationalising key aspects of our 2026-30 strategy
oEstablishing and embedding systems within teams to track and the progress of priority projects and cross-BSC initiatives aligned to our new strategy
oEstablishing and operating a quarterly process for reviewing progress against goals for priority projects to support effective prioritisation and allocation of resources in line with organisational priorities
oWorking with the Strategy MD to ensure effective communication around strategy implementation, progress and decision making across the senior team
Effective management of people initiatives:
o Supporting the Managing Director – People and Talent in the roll-out of a revised “BSC Way” of people management and new BSC values – helping co-ordinate and sequence activities
o Supporting the People and Talent team in implementing effective tracking and management systems for reporting on progress
o Supporting the Senior Management Team EDI Champion in leading the Equity, Diversity and Inclusion Steering Group to drive our EDI work and report on its progress
Integration Management & Investment Alignment:
o Serve as the central liaison and integration manager Investment Team projects
o Enforce Transformation Standards: Proactively ensure the cross-company project delivery aligns with the Essential Programme strategy to maintain programme coherence.
What you will bring:
Qualifications & Experience
Essential:
-
Experience operating within a rapidly maturing PMO environment, specifically acting as the execution support function for a senior transformation leader.
-
Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace
-
Experience of supporting change management processes and projects
-
Demonstrable commitment to improving people’s lives in the UK.
-
Demonstrable experience of strong stakeholder management and interpersonal skills
-
Experience and confidence using technology (and AI tools) to enable effective project delivery.
-
Confident and competent use of Microsoft Office
Desirable:
-
Experience of working within the financial services, charity or social enterprise sector
-
Experience of technology-enabled change programmes and/or HR/people development programmes
-
Experience of broader software platforms, for example Salesforce CRM and project management tools
Skills, Abilities and Attributes
-
Excellent project management, time management and organisation skills
-
Operational Rigour & Governance Execution: Proven ability to implement and enforce project controls (risk, issues, decisions, reporting) defined by senior leadership, ensuring compliance across workstreams.
-
Data-Driven - Exceptional skill in collecting, synthesising, and visually representing project data (progress, risk, benefits) to support effective leadership team decision-making.
-
Influence without Authority: Superior skill in managing senior stakeholders, including the five Workstream Leads and the Investment Project Manager, to ensure adherence to standards and timely delivery of inputs
-
A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally
-
Enthusiastic, proactive and curious to learn new things and develop new skills
-
High levels of accuracy and attention to detail
-
Strong research and analytical skills
-
Good at finding innovative solutions to problems
-
Excellent judgement, discretion and utmost integrity
-
Excellent written and oral communication skills
-
Prioritises effectively and takes ownership of tasks
-
Flexible & thrives in a dynamic and varied role
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Candidates need to have the existing right to work in the UK
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
How to apply:
Closing Date: 11.59pm on Sunday 7th December 2025
Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
NB we screen for answers generated by Gen AI. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
Interviews
-
Round 1 interviews will be held w/c 15 December 2025
-
Round 2 interviews will be held w/c 5 January 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Head of strategic research development
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract Type: Permanent
Hours: Full time 37.5 hours per week
Salary: £50,000 - £55,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal
Closing date: Wednesday 3 December 2025
Telephone interviews will be held week commencing 8 December 2025
Interviews will be held week commencing 15 December 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Reporting into the director of research development and partnerships, the head of strategic research development leads the development and delivery of Kidney Research UK’s research strategy in our priority and emerging research areas, working closely with our research and health system-facing teams.
The role is responsible for horizon scanning and translating strategic priorities into deliverable research funding initiatives, mobilising multi-partner collaborations that accelerate progress from concept to delivery.
The post-holder will also provide line management for the research programme managers, offering direction, guidance and professional development to ensure coherent delivery across research themes and initiatives.
As a senior member of the team, the post-holder will deputise for the director of research development and partnerships as required, representing the charity with senior stakeholders, making timely decisions, and ensuring strategic continuity across portfolios.
You will have experience in research strategy, development, funding or portfolio management within the health, biomedical or life sciences sector. You’ll combine strategic insight into how research is funded and evaluated with the ability to lead and inspire others, fostering professional growth and wellbeing.
You will be a strategic thinker, confident and assertive, able to make sound decisions, delegate effectively and keep processes moving at pace. Strong communication skills (written, verbal and interpersonal) will enable you to work well across teams, build productive relationships with colleagues, and to influence and liaise effectively with external stakeholders.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Strategic Research Development, Research Strategy Lead, Health Research Leadership, Biomedical Research, Life Sciences Research, Research Portfolio Management, Research Funding Initiatives, Research Strategy Development, Multi-partner Collaboration, Project/Programme Management, Stakeholder Engagement, Decision-making & Strategic Planning, Funding Evaluation, Policy & Research Translation, Line Management, Team Leadership, Senior Stakeholder Liaison, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-225 057
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assessment Centre: 10:00am - 3:00pm on 03/12 in our Glasgow Centre
Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?
Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes. Can you make those connections click?
We're all about keeping things in tip-top shape, so can you dive into the details and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?
As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. How about hosting some memory-making events and sharing reports that highlight their fantastic contributions? Are you game to give them the spotlight they deserve? Collaboration turns dreams into reality; you will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network.
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you shared that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Operations Director (Head of Delivery)
Contract: Part-time (0.5 FTE)
Role Purpose
As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time.
You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work.
This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation.
Core Responsibilities
1. Payroll Management
- Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff.
- Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures.
- Ensure timely submission of payroll information to Finance and external providers.
- Reconcile payroll each month, identifying and resolving any discrepancies.
- Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director.
2. Compliance and Record-Keeping
- Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers.
- Maintain accurate and confidential employee and contractor records.
- Support statutory reporting, including PAYE, HMRC, and pension submissions.
- Liaise with HOST’s Finance Team on audits and compliance reviews.
Reporting cadence: Monthly compliance report; annual payroll compliance review.
3. System Management and Improvement
- Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools.
- Support the development of HOSTHub payroll features and automation processes with the Tech Team.
- Identify opportunities to simplify workflows and strengthen reporting.
Reporting cadence: Quarterly system and process improvement review.
4. Contractor and International Payroll Support
- Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation.
- Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction.
- Track and report on cross-border payroll performance and issue resolution.
Reporting cadence: Monthly report; immediate escalation of compliance concerns.
5. HR and Staff Support
- Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses.
- Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation.
- Support onboarding and offboarding processes for staff and contractors.
Reporting cadence: Ongoing; monthly summary of staff queries and resolutions.
6. Risk and Confidentiality
- Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager.
- Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies.
Reporting cadence: Ongoing; quarterly inclusion in organisational risk report.
Key Relationships
Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead.
External: Payroll providers, Employer of Record partners, and hosted partner representatives.
Performance Indicators
- 100% accuracy in payroll delivery and documentation.
- 100% on-time monthly payroll completion.
- All compliance and statutory submissions completed by deadline.
- 100% confidentiality maintained in payroll data handling.
- Measurable improvements in payroll efficiency and staff satisfaction.
Qualifications/Experience: Member of recognised payroll body e.g. CIPP/GPA
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.


