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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At CharityJob, we help charities find people who share their purpose, faster and more easily. We’re passionate about fair and effective recruitment and listening to our candidate and recruiter customers to improve our products, content and marketing.
We’re the number one job board in the UK for charities. And we provide leading technology to support our recruiters, including an applicant tracking system, as well as our sister networking platform, CharityConnect.
We’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. We have around 30 employees working for us across marketing, product, sales, software development and finance.
Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
About the role
We’re looking for a Senior Content Manager on a 12-month fixed-term contract to cover maternity leave. You’ll lead on all content across the organisation, including two blogs (our Career Advice blog for candidates and our Recruiter Insights blog for recruiters), our email and e-newsletter copy, sales collateral, product messaging, PR campaigns and anything else needing an expert editorial eye.
Annual leave: 25 days (+ bank holidays)
Reporting line: you’ll report to the Marketing Director and be part of the Marketing team.
Hours: 9am-5.30pm (with reduced hours of 9am – 5pm in December and August). Flexibility will be considered.
Working arrangements: this is a hybrid role, with two fixed days a week (Tuesdays and Thursdays) working in the office.
Job application process: to apply, please send your CV and answer a few short screening questions.
We can only accept applications for this role from applicants who live in the UK.
Job description
What you’ll be working on:
Regularly planning and producing content for the CharityJob blogs.
Updating the content calendar with article revisions and new content in line with business needs, seasonal trends and sector updates.
Continually monitoring and maintaining our existing blog content, including optimising performance, working with our external agency to fill content gaps and conducting keyword research to improve organic content reach.
Leading on SEO across the organisation, including managing our relationship with our external agency, acting on their recommendations and liaising with our in-house development team.
Working closely with the Senior CRM Manager to write copy for promotional and service emails and trigger campaigns.
Working closely with our external agency to manage digital PR campaigns to raise awareness of CharityJob and our products with trade, local and national press.
Editing product copy to make sure that the right messages and prompts appear in the right places and in the right tone of voice across our website and products to help achieve business objectives.
Producing supporting or customer-facing documents for our sales team.
Writing guides and other long-form content, and briefing designers to deliver a finished product.
Managing content produced for and with CharityJob’s partner organisations.
Copyediting and proofreading copy and documents across the organisation.
This job is for you if:
You understand the role of content marketing in the overall marketing strategy and customer journey.
You have excellent copywriting skills, particularly for email campaigns and landing pages.
You have a good knowledge of SEO and Google Analytics (AI search would be a bonus)
You can highlight key feature benefits in new software products and distil these into engaging content and copy.
You have excellent proofreading and copyediting skills and a keen eye for detail.
You’re used to successfully juggling multiple projects, working calmly under pressure and managing tight deadlines.
You have some experience of working with and managing third-party suppliers.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Lead a unique mental health retreat service helping prevent crisis admissions and supporting recovery across Gloucestershire. Join a values-driven organisation making a lasting difference through compassionate, person-centred care.
Swindon & Gloucestershire Mind is seeking an experienced and motivated Service Manager to lead Alexandra Wellbeing House — a unique short-term mental health retreat delivered in partnership with Gloucestershire Health & Care NHS Foundation Trust. Supporting adults experiencing acute emotional distress, the service provides an alternative to inpatient admission through early intervention, recovery-focused support, and collaborative care planning.
This is an opportunity to lead a skilled multidisciplinary team while shaping the future development of an innovative community mental health service. You will work closely with NHS partners, Crisis Teams, Community Mental Health Teams, and third-sector organisations to strengthen referral pathways and improve outcomes for people experiencing mental ill health.
We are looking for someone with strong leadership experience, a passion for person-centred mental health support, and the ability to build trusted partnerships across services. You will oversee service quality, staff development, safeguarding, performance reporting, and continuous improvement while ensuring the service remains welcoming, safe, and empowering for everyone accessing support.
In return, we offer a supportive and forward-thinking working environment, ongoing professional development, supervision, flexible working opportunities, generous annual leave, and the chance to help shape meaningful mental health services within the local community.
Join us and help create services where people are recognised, valued, and supported.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent)
Contract: Permanent – Part time, 3 days a week
Location: London or Birmingham
Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings.
Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol.
As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy.
You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts.
Key Responsibilities
Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team.
Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee.
Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer.
Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team.
Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal.
Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise.
Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met.
Essential Experience, Knowledge and Competencies
Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise.
Proven experience in a senior operational leadership role with finance oversight responsibility.
Experience of audit management and board-level financial reporting.
Track record of leading and developing small teams.
Working knowledge of GDPR and charity compliance obligations.
Demonstrable ability to operate at a strategic and governance level
Experience leading operational process or systems improvement, from diagnosis through to implementation.
Active interest in AI and automation tools, with a practical approach to exploring and applying them.
Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture.
Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview.
Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK.
To apply, please apply through CharityJob.
Closing date for applications- Wednesday 10 June (midnight)
Round 1 interviews (online) : Thursday 18 June
Round 2 interviews (in person- London): Thursday 25 June
We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period.
For more information on this role, please see the full application pack.
All answers should be no longer than 250 words.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a Communications Lead to join Working Well Trust. This is a 35-hour per week role, Monday to Friday, based at our Bethnal Green office with travel to other offices and boroughs when required. Hybrid working is available, with a minimum of three days on site per week. Occasional evening work may be required.
This role will lead and deliver Working Well Trust’s communications activity across digital, print and internal channels, ensuring that our content is engaging, accessible, timely and aligned with organisational aims, service requirements and brand standards. The postholder will also support contract mobilisation, stakeholder engagement and effective internal communication across the organisation.
We are looking for someone with strong communications, digital content, copywriting and design skills, who can bring creativity, structure and initiative to a growing mental health and employment charity. You will work closely with the CEO, Operations Director, HR Advisor, service teams, clients and external stakeholders to ensure our communications reflect our values, services and impact.
Experience of working in the voluntary sector, mental health, employment support, disability or neurodiversity would be beneficial, but above all, we are looking for someone who is committed to Working Well Trust’s aims and able to communicate our work clearly, sensitively and creatively.
What you’ll be doing
What you’ll need
We are looking for someone who brings:
Beneficial, but not essential:
Above all, we are looking for an inspiring and committed individual who has a genuine desire to support our aims.
What we offer
What’s next
Before you apply, please note the following:
If you are ready to help us strengthen how we communicate our work, services and impact, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: 9am Monday 15th June 2026
Telephone interview stage: 17th–19th June 2026
Final stage interviews: Friday 26th June 2026, in person at our Bethnal Green office , to be confirmed
Application Instructions
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a pivotal role at National Numeracy, helping to ensure our people, systems and processes enable the
successful delivery of our mission to improve numeracy across the UK.
As a key member of the operations function, you will work closely with the Operations & Impact Director to
strengthen organisational effectiveness, support colleagues across the organisation and help drive
continuous improvement in the way we work.
During this maternity cover period, a particular focus will be supporting the ongoing development and
adoption of our CRM and operational systems, ensuring they provide robust information, efficient processes
and an excellent user experience. You will also play a central role in maintaining effective governance,
supporting our people practices and helping to foster a positive, inclusive and high-performing organisational
culture.
This role is ideal for someone who enjoys improving systems, enabling others to do their best work and
helping mission-driven organisations operate effectively and sustainably.
The postholder will also provide line management and support to one team member, helping to ensure their
development, wellbeing and contribution to organisational objectives.
The role is a maternity leave cover with an ideal start date in August 2026 and an anticipated end date of
31st July 2027. It would be suitable for either 4 or 5 days per week.
Please contact Rachel Bignell if you would like to discuss any part of the role before applying.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Programme Governance Lead.
Programme Governance Lead
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £55,000 - £65,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for Programme Governance Lead to manage and oversee the successful delivery of all programmes/projects within the Programmes Directorate by establishing and leading consistent governance and assurance. The postholder will strengthen programme governance, reporting and risk management ensuring programmes are delivered by agreed methodologies and in a consistent manner.
Key Responsibilities
As our Programme Governance Lead, you will:
Why Work for NYA?
Closing date: 23:59 Friday 3rd July 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: W/C 13th July OR W/C 20th July
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.
This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.
This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.
Key working relationships
Head of Digital (strategic lead)
CRM Manager
Project delivery leads (website, GoDonate, Gifted, Clue)
Fundraising & Communications leads
Data & IT teams
Data Protection Officer
External suppliers and agencies
Key tasks and responsibilities
Programme Planning & Governance
Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.
Run programme-level governance including reporting cycles, decision logs and RAID management.
Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.
Cross‑Team Coordination
Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.
Facilitate cross‑functional workshops, planning sessions and retrospectives.
Ensure teams understand how their work fits into the wider programme and where dependencies sit.
Delivery Assurance
Track progress across major digital projects, including:
CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.
Clue database development and governance
Data governance and platform consolidation
Identify risks early and drive mitigation plans.
Ensure suppliers deliver to agreed scope, budget and timelines.
Reporting & Insight
Produce clear, consistent reporting for Directors and Trustees.
Translate technical updates into accessible, decision‑ready summaries.
Maintain a single source of truth for programme status and documentation.
Standards & Ways of Working
Embed consistent processes for planning, change control, documentation and handover.
Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).
Ensure teams follow agreed processes for testing, sign‑off and release.
About you
Experience
Proven track record in managing multi‑workstream digital or technology programmes
Strong governance, planning and RAID management
Excellent stakeholder management across technical and non‑technical teams
Working knowledge of CRM, CMS, data and digital platforms
Expertise in managing external suppliers
Experience working within digital transformation environments
Skills and Personal Attributes
Collaborative and relationship‑driven
Calm under pressure
Able to influence without authority
Highly organised and structured
Strong communicator
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Location: Hybrid, attached to either The Grange in Buckinghamshire or Beatrice Wright Centre in Yorkshire. Regular UK travel required.
Salary: £60,000 per annum
Contract: Full-time, permanent
Hearing Dogs for Deaf People is seeking an experienced and inspiring fundraising leader to grow community fundraising and events income, helping more people who are deaf or have hearing loss reconnect with the world around them.
Hearing Dogs for Deaf People transforms lives through the unique partnership between a person and a highly trained hearing dog, while also providing practical and emotional support that builds connection, companionship and confidence. As the charity continues to expand its reach and impact, community fundraising, events and volunteering will play a vital role in helping more people access this life-changing support.
Reporting to the Director of Income Generation, you will lead the development and delivery of an ambitious community fundraising and events strategy, driving sustainable income growth and deepening supporter engagement across the UK. You will oversee a diverse portfolio of community activity and events, building strong relationships with supporters, volunteers, local groups and organisations that share our commitment to improving the lives of people with hearing loss.
Leading a passionate and motivated team, you will create opportunities for supporters to fundraise, volunteer and advocate for Hearing Dogs in their communities. You will also work closely with colleagues across fundraising, communications and service delivery to maximise engagement, strengthen supporter journeys and embed legacy giving within community activity.
The successful candidate will bring significant experience of community and/or events fundraising, with a strong track record of delivering income growth and supporter engagement. They will be a confident and collaborative leader, capable of developing strategy, inspiring teams and empowering volunteers, while using insight and data to drive performance and innovation.
This is an exciting opportunity to shape the future of community fundraising at a much-loved charity, helping more people live well with hearing loss through connection, companionship and confidence.
Please download our Candidate Pack [PDF] for further information, including details on how to apply.
Role closes for applications Wednesday, 24th June
Bursary Support and Educational Partnerships Lead
About King Edward’s School, Bath
Founded in 1552, King Edward’s School (KES) is Bath’s oldest school and one of the leading co-educational independent schools in the south-west of England. The School was recently awarded Independent Secondary School of the Year in the South West by the Sunday Times Parent Power Guide 2026. Serving pupils aged 3–18 across its Pre-Prep, Junior, Senior and Sixth Form sections, KES combines a rich heritage with a forward-thinking approach to education.
About the role:
Responsible for developing and strengthening King Edward’s School’s partnerships with primary schools, youth-focused organisations, local authorities and other relevant bodies, primarily across BANES and Wiltshire.
The role focuses on expanding engagement programmes, widening access to a KES education, and increasing applications to the School’s means-tested Bursary Programme. It also includes supporting bursary applicants and families throughout their journey with the School.
Key Responsibilities
General
Application Deadline: June 17, 2026
Please see the attached job description for more in depth list of the main responsibilities and person specification.
The client requests no contact from agencies or media sales.
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Lumos is currently recruiting for a Global Financial Controller for a fixed-term period for a maternity cover contract.
Lumos partners with governments, civil society and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive. We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care.
Lumos works with local, national and international partners across Asia, Africa, Europe, the Middle East and Latin America to drive systemic and sustainable reform of child care systems. Over the next decade, Lumos aims to help 500,000 children transition from institutional care to family-based care and prevent 10 million children from experiencing family separation.
The Role
The Global Financial Controller is responsible for leading Lumos’ financial control, reporting and compliance framework across the organisation, ensuring strong stewardship, financial integrity and transparency across all entities and jurisdictions.
The successful candidate will work closely with the Director of Strategic Finance, Executive Leadership Team, Board of Directors and external auditors, while leading and developing a high-performing global finance team. The role will also deputise for the Director of Strategic Finance where required.
Key Responsibilities
Candidate Profile
Essential Qualifications & Experience
Desirable Experience
Recruitment Process
Benefits
Ivy Rock Partners is working exclusively with Lumos on the appointment of this role. For further information, please get in touch with Holly Arrowsmith or Jake Morrow for further details.
Safeguarding & Equality Statement
Lumos is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and associates to share this commitment. All offers of employment are subject to appropriate screening and references.
Lumos is also committed to equality, diversity and inclusion and welcomes applications from candidates of all backgrounds and experiences.
Finance Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? A rare opportunity has arisen to join a small and vibrant finance team working with the Diocese.
We are looking to recruit a new manager to take the Diocesan board of finance forward with developing systems and reporting and being involved with all sorts of interesting and varied departments.
Position: Finance Manager
Location: Oxford/Hybrid
Hours: 37 hours per week
Salary: £49,748.09 per annum
Contract: Permanent
Closing Date: Tuesday 30 June 2026, at midnight
Interviews: Friday 10 July 2026, at Church House Oxford, Langford Locks, Kidlington, OX5 1GF
The Role
In this role, you will support the Director of Finance in providing a proactive, efficient, and highly effective finance service across the Diocesan board of finance and trust custodian company, as well as supporting the larger finance team who look after the Board of Education.
The role will include taking ownership of the budget and forecast for Board, running the month-end and reporting process and interacting with Heads of Department and key Diocese clergy in helping to run their day-to-day operations. The role will also take the lead in managing the tax and statutory reporting, and appropriate training assistance will be made available as required.
You will play a key role within a Finance department totalling 9 staff. The team have been through a time of change, including the introduction of a system 3 years ago that still requires some input to ensure it is being maximised in usefulness.
About You
We are looking for an experienced and highly motivated Accountant to join the friendly team in the Finance function. You will embrace the challenge that such a varied role brings.
With proven experience in producing timely, high-quality and accurate financial information, your ‘can-do’ approach to work will inspire you to deliver excellent, meaningful financial reports that will have high impact for stakeholders. You will be flexible in your working style, have strong numerical proficiency, confident communication skills, and excellent organisational and monitoring abilities.
In return, there will be many opportunities for you to enhance your skill set, gain new experiences, and develop your career pathway within this important function.
You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a desire to make a difference.
The successful candidate must have the right to live and work in the United Kingdom.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.
You may have experience in other areas such as Finance Manager, Finance Officer, Finance Deputy Manager, Finance and Operations Manager, Accountant, Charity Accountant, Business Accountant.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Lead – HOSTHub
(Operational Product Delivery)
Reports to: Operations Director (Head of Delivery)
Contract: 1.0 FTE (Temp to Perm)
Location: Remote (UK or International)
Role Purpose
The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform.
HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions.
While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities.
The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions.
Core Responsibilities
1. Product Problem Identification and Prioritisation
Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows.
Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact.
Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs.
Translate operational challenges into clear, well-defined product requirements that are actionable for development teams.
Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development.
2. Sprint Management and Delivery Execution
Own the end-to-end delivery of the product, managing fortnightly sprint cycles.
Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery.
Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews.
Validate completed work against real user workflows before release to ensure quality and usability.
Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed.
Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities.
3. User Engagement and Feedback Loops
Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders).
Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used.
Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs.
Ensure user insights consistently inform backlog prioritisation and shape sprint scope.
Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics.
4. Cross-Team Operational Alignment
Act as the central point of coordination across product, delivery teams, and external developers.
Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building.
Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements.
Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working.
5. Development Oversight
Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly.
Ensure all development outputs are practical, functional, and aligned with real operational needs.
Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions.
Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact.
6. Data, Workflow, and System Effectiveness
Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements.
Identify and implement opportunities to automate key workflows, reducing manual effort across teams.
Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations.
Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use.
7. Risk, Compliance, and System Integrity
Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk.
Prioritise data protection, security, and system reliability as core product considerations.
Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice.
Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through.
8. Contribution to Product Direction
Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system.
Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities.
Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead.
External: Developers, technical providers, hosted partners, funders.
Performance Indicators
Reliable delivery against sprint commitments, with a clear connection to resolved operational issues.
Reduction in recurring user-reported problems across key workflows.
Demonstrable improvements in system usability and efficiency for internal teams and hosted partners.
A well-maintained backlog with clear, transparent prioritisation rationale.
Strong alignment between platform functionality and operational delivery needs.
Timely identification and effective resolution of system risks and critical defects.
Required Experience
5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution.
Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements.
Strong track record of identifying user needs and translating them into effective product solutions.
Experience working with complex operational systems involving multiple user groups and workflows.
Ability to operate effectively in environments with evolving and loosely defined requirements.
Comfortable working across technical and non-technical teams, acting as a practical bridge between them.
Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools)
Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility.
Clear, structured communication style, enabling effective coordination and delivery clarity across teams.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.
Chief Executive
East Lancashire Hospice
£85,000 - £90,000
Park Lee Road, Blackburn, Lancashire, BB2 3N
Full-time
East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with life limiting illnesses, their families and others close to them across our community.
In 2008, the Hospice became independent. Since then, we have grown significantly to include a wide range of services, recognised as “Outstanding” by the Care Quality Commission. We now seek a new Chief Executive to lead the organisation into the next stage of our strategic development. We are ambitious in our goals and wish to continue our growth to enable us to reach and support more people than ever before.
We provide specialist palliative care and support. But we’re not just about the end of life, we’re about the quality of life. Whether in our hospice or receiving care at home, our patients and their friends and family are at the heart of what we do. We’re by their side, helping them make the most of life. Our holistic approach, centred on the individual’s health and wellbeing, helps us achieve that together.
Like all hospices, East Lancashire Hospice operates in a challenging and changing financial environment. As an independent charity, we rely on a combination of statutory funding, fundraising, retail, lottery, donations, legacies and commercial income to sustain and develop our services. The Hospice is entering a planned period of investment to support agreed strategic priorities and strengthen long term sustainability. The next Chief Executive will play a central role in ensuring this investment is well governed, affordable and aligned to our charitable purpose.
We are seeking to appoint a Chief Executive who will lead the organisation into the next stage of our strategic development to enable us to realise our strong ambitions to reach and support more people than ever before. We are looking for a forward-thinking inspiring, ambitious, people focused leader with a successful senior leadership track record in a relevant, not for profit, public or private sector environment.
How to apply
For an informal conversation about the role, please contact our recruitment partner, Simon Lloyd, Director, NFP Consulting Contact details on the NFP Consulting website. Click the Redirect to Recruiter button below
Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.