Financial controller/1000 jobs
The Pathway Administrators sits within The Green House (TGH) under the direction of the Service Manager and Clinical Manager. They will be part of a busy and friendly team and responsible for supporting children, young people and families with accessing our frontline services. The post holders will be the first point of contact for families and professionals wishing to make referrals to our service. They will lead on allocations to our Frontline Services and respond to Subject Access Requests and Pre-Trial Therapy Notes Requests alongside the Service Manager and Data Protection Officer. They are also responsible for day-to-day administration of the whole service. The key duties and responsibilities outlined in this job description are shared by both post holders. The normal place of work is The Green House, Bristol, however it may be necessary from time to time to attend meetings and events elsewhere.
Why The Green House?
The Green House is the only specialist service in Bristol, Bath & Northeast Somerset and South Gloucestershire supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is:
1. Evidence-based, guided by research and best practices.
2. Led by the voices of young people and their families.
3. Centred on community and connection.
4. Focused on the transformational power of the creative arts.
In 2022, we transitioned from a single therapy option to a whole family, community-based model which provides a more accessible and comprehensive approach to support, whilst reducing wait times by 63%. Though we deliver a local service, our work is influencing the national response to child sexual abuse. We provide national training on pre-trial therapy and survivor-led leadership programmes. It is an exciting time to join us as we establish our new service model, deliver a new strategy and look to increase both our local and national visibility. You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse.
Key Duties and Responsibilities
1. Provide a trauma-informed contact via telephone, email, website contact form, voicemail, or text message for Children, Young People and Families referred to TGH, including self-referrals.
2. Provide information about what support services are available and refer/facilitate access to internal, or external support services.
3. Input Request for Support Forms (Referrals) into the case management system.
4. Communicate closely with clients and keep them informed of any wait times, action taken or referrals made on their behalf.
5. Gather information from other professionals at the point of referral or allocation as advised by the Clinical Manager and Service Manager.
6. Take part in promoting services including talks and training to organisations based in key agencies across Avon and Somerset to support staff, volunteers, and clients to build trust and understanding about TGH, our referral pathways and services.
7. To work with the Service Manager and Clinical Manager to manage and co-ordinate appointments for our services, updating our database and associated spreadsheets.
8. Attend organisational meetings as required and communicate effectively with
relevant colleagues across the TGH team.
9. Support with administrative tasks across the organisation including support to the Senior Leadership Team where appropriate with administrative tasks.
10. Maintain accurate, confidential records of all contacts and interventions with Children, Young People and Families/professionals, ensuring timely documentation using internal systems e.g., Oasis.
11. Commit to self-care and participate in line management, annual appraisal, clinical supervision, training and contribute to team communication and operational improvements.
12. Support the Research Team and Services Team to actively gather feedback from clients and professionals.
13. Maintain documentation and manuals associated with the role as and when required (alongside the Service Manager).
14. Respond to Subject Access Requests and Pre-Trial Therapy Notes Requests in partnership with the Service Manager and Data Protection Officer.
15. Produce professional letters to advocate on behalf of Children, Young People and Families and manage client post.
16. Assess risk and report safeguarding concerns in line with the Green House Policies, maintain up-to-date safeguarding training, and stay informed on relevant legislation about child sexual abuse and procedures.
17. Work within professional boundaries and comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
18. Ensure that all work is carried out in line with Health and Safety and other policies outlined in The Green House Bristol’s Employee Induction Pack and Handbook.
19. To contribute to the ongoing development of the organisation by helping to improve systems and procedures.
20. Take a positive and proactive approach to problem solving to manage a varied workload and contribute to a positive working environment.
21. To work within the values of The Green House.
Although the core duties are set out within this Job Description, a flexible approach to work is essential. The Green House is developing and adapting to meet Children, Young People and Families’ needs. The Pathway Administrators may be required to adapt their working styles to accommodate changes in the pathway. This may include navigating conversations about risk with Children, Young People and Families.
Please refer to the full job description and person specification before applying. Please also refer to the 'How to apply' section.
Age International are recruiting for a Senior Programme Development & Funding Officer.
Working within our Programme Development and Funding Team, this is a role which offers plenty of variety, and a chance to make a meaningful contribution to our work with and for older people around the world. In this role you will oversee Age International's Sponsor a Grandparent programme, working with partners to support the delivery of a £1m per year programme of work across five countries in Africa and Asia.
You will also manage Age International's management information systems and processes, producing internal and external reports, and ensuring that the work of the team is increasingly data driven. This post also includes the management of Age International's small and medium trust and foundations portfolio, with the post-holder additionally working with colleagues across the team to prospect new donors, and support in the design and development of funding bids to a range of institutional and non-traditional donors.
We have a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week.
Please see job pack for full details and responsibilities.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working in international development, and commitment to the values and work of Age International and the wider HelpAge Global Network. (A, I)
- Experience of developing and/or maintaining management information systems and using data to inform operational and strategic plans. (A, I)
- Experience of developing reports for a range of audiences (donors, staff, trustees). (A)
- Experience of securing funding from a range of donors (particularly trusts and foundations). (A, I)
Skills and knowledge
- Excellent grant management skills, and demonstrable experience of managing multiple projects and programmes, in a range of contexts globally. (A, I)
- Solid experience in the design and development of project proposals, and of ensuring effective involvement of all stakeholders. (A, I, T)
- Fluent in English with excellent written and verbal communication skills. (A, I)
Personal attributes
- Able to work proactively and supportively within a team. (I)
- Ability to operate under pressure and manage multiple, often competing demands with sound judgment and composure. (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
For a full list of benefits please visit our website.
Role: Full-time* Trust & Foundations Manager
Salary: £37,000 - £40,000 dependent on experience
Location: Remote, with occasional travel to Edinburgh or London
This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience.
ABOUT US
School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.
Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.
SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.
We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.
Our Mission:
To empower young people to fully realise their potential.
Our Vision:
A society in which every young person has an equal opportunity to succeed.
OVERVIEW
The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.
Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.
The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.
KEY RESPONSIBILITIES
- Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
- Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
- Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
- Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
- Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
- Build upon the organisational strategy for scaling trusts & foundations income
SKILLS & EXPERIENCE
Essential
- Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
- Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
- Comfortable in understanding and presenting financial information and in creating budgets for grant applications
- Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
- Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
- Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
- Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
- Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
- Genuinely buy into the SOHK mission, purpose and values
Desirable
- An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
- Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
- Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
- Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting
TERMS OF APPOINTMENT
- Salary range: £37,000 - £40,000
- Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
- 28 days annual leave entitlement plus public holidays.
- Some travel to the different regions may periodically be required.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Business Partner (Part Time)
Reference: JUL20254982
Location: RSPB UKHQ - The Lodge, Sandy SG19 – Hybrid + Travel
Contract: Permanent
Hours: Part-time, 22.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 Days Annual Leave
The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places.
We are looking for a part time qualified accountant to join our Financial Planning and Reporting team, as Finance Business Partners, supporting our Digital Technology and Communications directorate.
As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our Directorates. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.
You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels within the RSPB.
Essential skills, knowledge and experience:
- CIMA or equivalent qualification.
- Sound knowledge of technical accounting legislation
- Ability to act as a critical-friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation.
- Ability to influence decision makers through sound logic, diplomacy and assertiveness.
- Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action.
- Ability to convey appropriate financial messages to various audiences.
- Sound coaching, mentoring, presentation and training skills.
- Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios.
- Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control in order to support effective decision making.
- Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice.
- Identify financial risks and work in collaboration with managers to design effective mitigation strategies.
- Identify, research, design, gain approval and successfully implement new Finance initiatives and ideas for change based on business analytics and expert knowledge of client areas.
- Work with the Finance Management Team and contribute to the development of the wider Finance Department Strategy to make the service best in class.
- Working with the all finance teams, ensuring the highest level of customer service and procedures are continuously reviewed so that the service is business focused in the delivery of objectives
Desirable skills, knowledge and experience:
- Experience of forecasting and planning in a dynamic environment
- Experience of delivering transformation change
- Delivery of coaching and training of financial matters to non financial colleagues
- Experience of annual accounts preparation
- Knowledge of charity finance matters
Please note: The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy, Bedfordshire, and to attend meetings in the support of your directorate.
Closing date: 23:59, Monday 4th August 2025
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application you will be asked to provide a copy of your CV and complete a short form with cover letter. Please use the cover letter section to explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



At Barking & Dagenham Giving, we believe the people who live in Barking & Dagenham should have the power to shape its future. We’re not just handing out funding, we’re rethinking who gets to decide how money is spent and what change looks like.
We’re looking for a Programme & Engagement Coordinator to help us build spaces where local people and local businesses can come together, share ideas, navigate tough conversations, and steer real investment into their neighbourhoods. You’ll support communities to learn shared decision-making, conflict management, and creative collaboration.
You’ll be joining a small, ambitious team on a mission to shift power to those most excluded from it while showing the wider social sector that there’s a better way to fund change. Over the past five years, we’ve distributed over £1 million through community-led grants and social investment, and we’re just getting started.
What you'll do & be responsible for:
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Co-design and facilitate participatory processes, including idea generation, panel deliberation, decision-making, and feedback.
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Recruit and encourage residents to participate in all aspects of our work.
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Design engaging workshops, visuals, and narratives to make our processes accessible.
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Use creative facilitation tools to ensure inclusive participation and capture insights that shape decisions and outcomes.
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Lead on projects: conduct desk research, analyse data, monitor social media, take notes, arrange meetings,
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Support the delivery of social media and communications content.
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Build strong and lasting relationships with local communities, organisations, and businesses.
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Advocate for community-led initiatives and connect BD Giving with local people, organisations and businesses.
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Demonstrate curiosity and take initiative and to explore new ways of working, challenge established processes, and share learning with the team.
If you’re driven by curiosity, optimism, and a belief that everyone should have a say in shaping where they live, apply now and help us change how power flows in Barking & Dagenham.
Position: Progamme & Engagement Coordinator
Responsible to: Progammes Manager
Location: Office in central Barking but we work across London Borough of Barking and Dagenham. Work from home once a week.
Hours: 28 hours per week (full time, as we are a 4-day week business, but evening work sometimes required)
Salary: £32,000 - £34,000 per annum
Annual leave & benefits:
- 4- day work week with Friday's off for all staff
- 26.5 days inclusive of bank holidays
- Christmas closure (at company's discretion)
- 5% pension contribiutions
- Cycle to work scheme opt-in
- Ethical pension contributions
- Opportunities for formal and informal training, and mentoring around the development of skills pertaining to facilitation, management and research.
How to apply: Click on Apply and it will go to our website where you'll find the job description and person specification. Details on next steps is there.
We expect clear examples of how you might meet the person specification.
Closing date: 4 August 2025 @ 10:00
Interviews: We are planning to hold in-person interviews (in Barking) on the 11 August 2025.
We’re a funder that involves local residents in making decisions about the investments that affect them and their borough.
The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.
Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.
The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.
It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.
This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 11th August, 9.00 am.
Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields.
The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy.
We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.
About us:
Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.
Our Services:
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Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support, immigration, access to education and employment, healthcare and related matters.
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Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.
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Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children.
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Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.
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Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.
In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.
AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Wiener Holocaust Library (WHL) is the world’s oldest Holocaust archive and the home of Britain’s largest collection of published and unpublished works, documents and photographs relating to the Nazi era.
PURPOSE OF THE ROLE
We are seeking a highly motivated candidate with strong attention to detail and experience of post-award administration and budget reporting to support our organisational Finance administration, including grant-related budget reporting.
As we are a small organisation, we are looking for someone who is a good team player, keen to be involved in other projects as necessary, and prepared to show willingness to go beyond the terms of the job description.
MAIN DUTIES AND RESPONSIBILITIES
WHL Finance Administrative Tasks
• Tracking and reconciliation of WHL credit card transactions;
• Recording and reconciliation of donation income
• Recording invoices and expense claims using our account package (SAGE)
• Drafting communications including reports and letters
• Supporting fundraising applications, reporting and communications, including quarterly reporting for special projects.
• Any ad hoc tasks as required.
EHRI-UK and Other Post-Award Tasks:
• Monitor and track WHL EHRI-UK and EHRI budgets, including for EHRI-UK Fellowships
• Monitor and track other expenditure, budgets, invoices and other financial aspects of grants.
Person Specification
Essential Skills:
• Ability to analyse, interpret and report on complex data and information
• Track record of supporting successful funding bids, especially AHRC, EU or other large-scale bodies
• Experience of research development in a higher education setting and/or the heritage sector, including full economic costing
• Excellent verbal and written communications skills, attention to detail, well organised
• Technical capacities (MS Office suite to analyse and produce data, familiarity with some database software)
• Competency using spreadsheet software such as Excel, e.g. pivot tables, calculation using formulae, sum checks
• Problem-solving skills and creativity
Desirable skills:
• Bookkeeping experience (especially in Sage)
• Strong English writing and verbal presentation skills
• Foreign language skills, particularly German
• Demonstrable interest in heritage/history
• Experience of not-for-profit sector
Personal qualities:
• Excellent attention to detail
• Excellent time management
• Highly motivated
• Good team player
• Self-starter
• Able to achieve goals to meet deadlines
• Willingness to develop new skills and competencies
The client requests no contact from agencies or media sales.
Who we are
ARTICLE 19 is an international “think–do” organisation that propels the freedom of expression movement locally and globally to ensure all people realise the power of their voices. Together with our partners, we:
• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.
• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
We carry out our mission by working on many themes such as promoting media independence; increasing access to information; protecting journalists; expanding civic space; and placing human rights at the heart of developing digital spaces.
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination. We do this by combining research, campaigning, and cutting-edge legal analysis.
Explore our impact since 1987
Your contribution to the team
You will support all financial aspects of budgeting, reporting, compliance and financial management of grants managed by ARTICLE 19, including all finance-related work with grant-receiving partners. The role is a key part of improving our programme delivery by supporting grant budget holders.
What you can expect in a typical day
• To support production of financial reports in compliance with donor and internal ARTICLE 19 requirements for a portfolio of projects managed by ARTICLE 19.
• To generate and review transactional reports and follow through as necessary with corrections and adjustments.
• To receive, process and account for expenditure by grant partners, including reviewing supporting documentation.
• To produce reforecasts where required by the donor, with input from grant budget holders.
• To work in conjunction with the fundraising and relevant project team during proposal development. Provide support on budgeting, ensuring budget is in alignment with the proposal, is realistic and provides ARTICLE 19 with favourable terms. Provide guidance on finance donor compliance that will inform the proposal and budget development.
• Ensure that proposals comply with ARTICLE 19’s internal policies, in particular full cost recovery principles and policies.
• To support compliance of grants with ARTICLE 19 financial policies where appropriate, e.g. anti-bribery and corruption, both internally and compliance by our partners, raising any concerns with the Grant Finance Manager.
• To monitor grant cash flow and ensure payment requests are made and processed in the finance system in timely manner to the donor.
• To review grant cash requests from Regional Offices.
• To business partner International Office teams who are majority grant funded. This includes producing monthly management accounts; supporting budget holders to prepare annual budget and coordinate responses to the budget holder.
• To consider how improvements can be made to procedures for processing transactions, reporting and any other issues which would contribute to the efficiency and effectiveness of ARTICLE 19’s finance function.
• Support the finance team in any audit process, including internal, statutory and donor audits.
What you will bring to the role
Knowledge and Skills
• Qualified accountant with a CCAB recognised qualification (if UK based), or HBO or HBO + work and thinking level with a degree in Accounting (Registered Accountant, RA (Financial), Management, Business Administration, Controlling (if based in The Netherlands) or working towards qualification, or qualified through relevant work experience.
• Understanding of accounting for restricted income and expenditure in line with international nonprofit financial reporting standards and donor requirements.
• Understanding of double entry and how to make corrections and adjustments in accounting systems.
• Excellent Excel skills, including vlookups, sumifs and ability to self-learn in this area.
• Ability to work quickly, methodically with close attention to detail.
• Experience in partner due diligence and partner finance management, including reviewing financial capacity, assessing financial risk, and supporting partners to strengthen financial systems and compliance.
• Good inter-personal skills including experience of working cross-culturally, across different time zones and with people from different cultural and professional backgrounds.
• Ability to work to tight deadlines and in high pressure situations whilst maintaining a calm and positive attitude.
• Ability to negotiate but understanding where the ‘red lines’ are and to gain compliance with them through dialogue.
• Awareness of digital security issues and ability to communicate through secure means of communications.
• Fluency in written and spoken English, and Dutch (if based in The Netherlands).
Experience
• Experience in restricted grant reporting, ideally in an international development
context.
• Experience of business partnering in a complex environment.
• Experience in producing grant budgets in compliance with donor requirements, and that
recover overhead and central costs.
• Experience of working with overseas partners and offices, understanding different
cultural and regulatory environments.
• Understanding of compliance, external and internal audit process and internal controls.
Other
• Right to work in your preferred location required. ARTICLE 19 is not able to support a visa or relocation for this position.
• Knowledge and/or experience of working for a human rights organisation will be an advantage.
• Commitment to work with our vision, mission, core values and objectives.
• This role may be required to travel to regions where we operate
DESIRABLE
• Excellent written and spoken one other ARTICLE 19 language (Arabic, French, Spanish and Portuguese)
• Experience supporting teams working with vulnerable individuals and appreciation of specific security risks associated with financial information and transactions.
• Experience of reporting to institutional donors such as the EC and/ or US donors.
Our Reward Package
• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; an attractive leave policy; and wellness days.
Our commitment as an equal opportunities’ employer
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
Our Culture and our Values
We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEIB and staff wellbeing.
Like many organisations we inspire towards what we call core values. Here is a summary of what we expect from ourselves.
Integrity:
• We hold ourselves to the high standard we set for others.
• We are coherent on matters of law and policy wherever we work in the world.
• We value visibility, objectivity and the accuracy of our work.
Transparency:
• We know good information can enable powerful action.
• We are clear, open and honest in our dealings with each other and the outside world.
Collaboration:
• Our network of supporters and partners is the lifeblood of our organisation.
• We seek to build productive and inspiring relationships based on the trust our partners, supporters and donors place in us.
Diversity:
• We respect each other and we listen to each other.
• We actively defend those whose voices are marginalised.
Accountability:
• We say what we mean and we do what we say, speaking with once voice wherever possible.
• We work hard to make sure our learning and reporting is the best it can be.
Tenacity:
• We never give up
• We are tenacious and will find every possible avenue to seek changes in law and practice to secure the freedoms associated with our mission.
Innovation:
• We are proud of our expertise and are always ready to share what we know.
• We seek to explore the boundaries of our field for benefits of the freedom we protect
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Shop Manager is responsible for the efficient running of the charity shop, including the management of staff and volunteers, ensuring a maximum financial return to the Wessex Children’s Hospice Trust.
Responsible to: Head of Retail
Main Duties and Responsibilities
SALES AND PROFITS
- Achieve agreed sales targets and maximise profit through effective cost control
- Ensure that a standard of excellence is maintained at all times with regard to customer service and supporter care.
- To be responsible for the daily banking of shop takings and the production of accurate financial reports on sales and all corresponding documentation.
- Effectively analyse shop financial data to take the appropriate action.
STOCK MANAGEMENT AND STANDARDS
- Generate quality donated goods to achieve the agreed processing targets in order to maintain shop density levels, whilst complying with pricing guidelines.
- To ensure that the shop remains open to the public selling donated goods between the hours of 9.00 am to 5.00 pm Monday to Saturday.
- To recruit the necessary staff required to efficiently run the charity shop making full use of volunteer assistance.
- Ensure that effective processing systems are in place within the stockroom to support the needs of the sales floor.
- To provide day-to-day direction to the Assistant Shop Manager and volunteers, as necessary, supervising and coaching, making recommendation for any training and development.
- To produce a weekly work rota ensuring that the shop is fully staffed during the opening hours, arranging cover for holidays and sickness.
- To be responsible for developing and displaying a stock of quality items for sale in the shop, making full use of organised collection schemes, advertisements and general donated goods
- To continually seek improvements in the way stock is displayed in the shop, ensuring it is rotated frequently, attracting the maximum number of customers.
- To be responsible for dressing the window displays, and any Naomi House promotional material in the shop.
- To take the lead in pricing items for display, assisting other staff as necessary. To be able to identify valuable goods, antiques and designer clothing.
- To arrange for the disposal of unwanted items and waste.
- To manage paperwork ensuring that effective filing systems are maintained.
SECURITY, HEALTH AND SAFETY, FIRE SAFETY
- To be responsible for all security aspects of the shop; to be first key holder and ensure security procedures are followed in the handling of cash and property.
- To maintain compliance with relevant health and safety legislation, ensuring that all staff are informed and aware of their responsibilities.
- Ensure manual handling guidelines are followed.
- To be responsible for the management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety log book, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training.
SKILLS AND EXPERIENCE
Essential
- Commercially aware
- An understanding of high street retail fashion
- Experience of managing a team
Desirable
- Experience of working with sales and profit targets
- Experience of using computers for social and business purposes
Skills
- Demonstrates good interpersonal skills
- Flexible attitude and adaptable to change
- Able to use own initiative
- Able to work effectively under pressure
- Good time management and prioritisation skills
- Ability to effectively organise and plan
- Good written and numeric skills
“Where the post holder has a responsibility to safeguard children, young people and adults at risk, they will be trained to the appropriate level as determined by the post.”
This job description does not attempt to describe all the tasks and responsibilities of the post, but rather illustrates with examples the main role of the post-holder. It is therefore subject to alteration and development and will be reviewed jointly with the post-holder and Head of Retail.
Our Mission is to always provide outstanding care for children, young adults and families.
The client requests no contact from agencies or media sales.
As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.
Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities. You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.
Immigration advice, practical support and warm welcome to refugees and asylum seekers since 1996.



The client requests no contact from agencies or media sales.
About The Job
At the Centre for Sustainable Energy (CSE), we’re on a mission to tackle the climate emergency and end the suffering caused by cold homes. From community energy projects to national policy work, we support people and organisations across the UK to take practical action and shape a fairer, zero-carbon future.
We’re looking for a Senior IT Manager to help us deliver secure, sustainable and people-focused IT systems, and support more than 140 colleagues to do their best work. If you’re someone who thrives on solving problems, improving processes, and helping others feel confident with tech, this is a role where your skills can make a real impact.
The role
As Senior IT Manager, you will lead on all things IT across CSE and our subsidiary, Retrofit West CIC. From supporting staff day-to-day to managing our infrastructure and external support partner, you will ensure our systems are secure, fit for purpose, and evolving with our needs.
You will sit within the Finance & Operations team and be part of CSE’s Senior Management Team (SMT), working closely with our Director of Finance & Operations. While you won’t directly manage staff, you will collaborate with the Operations Officers and support colleagues across every part of the organisation.
Your responsibilities will include:
· Managing our internal IT systems, tools and infrastructure.
· Being the main contact for our external IT support provider.
· Supporting colleagues with advice, onboarding, and day-to-day tech issues.
· Acting as CSE’s effective Data Protection Officer (training provided).
· Maintaining cyber security and overseeing our Cyber Essentials compliance.
· Supporting our bespoke in-house databases and CRM systems.
· Advising on IT procurement and platform decisions.
· Contributing to business continuity planning and risk management.
· Promoting sustainability and best practice across IT operations.
· This is a practical, hands-on role where you’ll help us run smoothly, safely, and sustainably - while also contributing to longer-term planning and improvements.
Who you are
You are calm under pressure, process-minded, and focused on making things work better. You enjoy working across teams, finding simple solutions to complex problems, and supporting others to use technology with confidence.
You will bring:
· Experience managing IT systems, infrastructure and external providers.
· Working knowledge of GDPR and cyber security best practice.
· Familiarity with platforms such as Microsoft 365, SharePoint, and cloud services.
· Strong organisational skills and the ability to manage risk and prioritise effectively.
· A people-focused approach- patient, clear and collaborative.
What success looks like in this role
This role is central to keeping our systems secure, stable and supportive of colleagues across CSE. We are looking for someone who can confidently take ownership, work independently, and continuously improve how we deliver IT.
In the first 6–12 months, success might include:
· A clear, well-documented overview of CSE’s IT systems and infrastructure.
· Smooth and reliable day-to-day IT support across the organisation, with positive feedback from staff.
· Effective working relationship with our external IT provider, with clear processes and expectations in place.
· Cyber Essentials accreditation maintained and compliance confidently overseen.
· Risks, dependencies and continuity plans identified and managed.
· Practical support provided to colleagues across departments, especially around internal databases and platforms.
· Recommendations in place for any long-term system or hardware improvements.
We are looking for someone who can build on strong foundations, while helping us work smarter and stay secure as we grow.
About us
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality.
Our team of over 140 staff brings together a wide range of expertise, from energy advice and community engagement to software development, data science and policy advocacy. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.
We’re always looking for people who care deeply about social and environmental justice and who enjoy working collaboratively to make practical change happen.
What we offer
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
· Salary: £47,508 – £55,953 (Salary Grade I)*
· Pension: Ethical company pension scheme - 8% employer / 6% employee contributions
· Holiday: 25 days annual leave plus bank holidays
· Flexibility: TOIL (time off in lieu) for out-of-hours work, and flexibility to support work–life balance (role dependent)
· A commitment to supporting your career progression and continued development
· A range of staff-led groups, including our Employee Voice and EDI working group
Wellbeing:
o Health Cash Plan
o Life Assurance
o Enhanced sick pay
o Access to retail discounts and discounted breakdown cover
o Employee support programme
o Staff activities like yoga at lunch and a book club
Financial support & lifestyle benefits:
o Tech Scheme
o Cycle to Work Scheme (promoting sustainable commuting)
A values-led workplace:
o Friendly, collaborative team culture
o Purpose-driven work that supports people and the planet
o We are a Living Wage Employer and a Disability Confident Employer
* The salary for the post will be on Scale I (£47,508– £55,953). Starting salary is expected to be at the lower end of the range with precise level depending on skills, relevant experience, and qualifications. A suitably qualified and experienced applicant should expect to find themselves closer to the middle of the range following successful completion of their 6-month probationary period. Subsequent movement is dependent on annual appraised performance against the defined job description for the post.
Our office is based in central Bristol, close to public transport links.
Our culture and values
At CSE, our values shape how we work together and with others. We look for these qualities in all our staff and expect them to guide day-to-day work and relationships. These include:
Commitment to CSE: Reflecting our charitable purpose, vision and strategic objectives in your work, and contributing to a culture where everyone feels welcomed, valued and able to belong.
Collaboration: Sharing knowledge and experience generously, valuing others’ contributions, and communicating with openness and respect.
Conscientiousness: Taking responsibility for your work, delivering to the best of your ability, and working to improve while caring for CSE’s resources and reputation.
Initiative: Looking for ways to improve outcomes, solve problems and try new approaches, while responding flexibly to change and supporting others to do the same.
Application procedure
To apply, please complete CSE’s application form, available at our website. We will also consider CVs (maximum 3 pages) accompanied by a supporting letter, if preferred. However, all applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description. CSE anonymises all applications prior to shortlisting.
Application deadline: 9am, Monday 28th July 2025
If you do not hear from us by the 6th of August 2025, please assume your application has not been successful.
Interviews:
Initial online interviews will take place during the week commencing Monday 4th August 2025.
Candidates invited to a second round will be interviewed in person at our Bristol offices during the week commencing Monday 11th August 2025.
Applications should be sent:
By email to our jobs @ cse .org .uk email
By post to: Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH
If you require any reasonable adjustments to take part in the recruitment process (including alternate formats of materials or accessible meeting spaces), please let us know and we’ll be happy to accommodate your needs.
CSE is committed to being an inclusive, diverse and non-judgmental workplace. We welcome applications from everyone, regardless of background or identity. We particularly encourage applications from people whose experiences or communities are underrepresented in our organisation or the wider workforce - including people from racially or ethnically minoritised backgrounds, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.
We know that people sometimes hesitate to apply for roles unless they meet every requirement. If this role excites you but you’re not sure you meet every single point in the person specification, we’d still love to hear from you.
Please note that at this time we do not require assistance from recruitment agencies.
The client requests no contact from agencies or media sales.
Justlife’s Vision
Making people's experience of temporary accommodation short, safe and healthy.
About this role
Justlife are excited to announce that we are recruiting a Community Support Worker in Brighton to join the Changing Futures Team within Brighton & Hove City Council. The post will be co-ordinated between Justlife and Homes & Adult Social Care, working with clients who would benefit from specialist tailored support.
You will work alongside Social Workers, a Domestic Violence and Abuse Worker, a Recovery Coordinator, Homeless Prevention Officers, as well as Peer Support Workers with lived experience. The teams is part of the wider Changing Futures Sussex Systems Change priority is to identify blocks and barriers in the system, recognising best practice and flexible working to overcome the challenges facing people with multiple disadvantage.
Multiple disadvantage or multiple complex needs is defined by the national Changing Futures Programme as people who experience three or more of: homelessness, current or historical offending, substance misuse, domestic abuse, and mental ill health.
Brighton & Hove has a unique demographic which makes it a challenging yet very rewarding place to work. Working closely with our partner agencies, we continue to be at the forefront of making a positive difference in challenging times. The Changing Futures Team aims to create an environment where individuals experiencing multiple complex needs, who repeatedly fall through the net of service provision, receive flexible, trauma informed, person-centred support. The service aims to enable positive changes in services; to make them better connected, and easier to access.
Community Support Workers within Changing Futures will be part of a multi-disciplinary team who will adopt a curious, creative and collaborate approach to service provision. We are looking for innovative thinkers and those that truly believe and practice a trauma informed approach.
Why does Justlife exist
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
- Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before Institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
Key terms and conditions
Job Title: Community Support Worker – Changing Futures
Hours: Full Time (37.5 hours per week)
Contract: Fixed term to 31st March 2026
Normal hrs to be worked: Monday to Friday, 9 - 5pm
Location: Brighton and Hove City Council
Salary: £29,894 per annum (Band 5.2)
Closing date for applications is midnight on 7th August. You will receive an automated email receipt of your submitted forms. If you do not hear from us by 5pm on Monday 11th August 2025 please assume your application has been unsuccessful on this occasion. We are grateful to you for considering this role but unfortunately we are unable to provide feedback on unsuccessful shortlisting.
Provisional dates for interview are w/c 18th August.
Justlife is an equal opportunities employer and considers all applications received.
Role Summary
The role requires the use of specialist knowledge and relationship skills to influence clients with varying degrees of mental health, addiction and trauma related issues to engage with health services and other agencies across the city. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners within the Changing Futures Multi-Disciplinary team, the role is dependent on good communication and joint working with a variety of partners and professionals.
The role requires a high degree of motivation to support clients with multiple disadvantage, often in a lone-working situation. With a passion to work collaboratively with others for the good of our clients and with some experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.
Making decisions “in the moment” to do the right thing to mitigate risk with clients can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Job Description
Service Delivery
Using frontline practical and procedural knowledge of working with complex clients to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to:
- Assisting them in addressing housing, financial, health or wellbeing need
- Accompanying them to appointments
- Collaborating with agencies within the Changing Futures partner agencies such as the local authority, primary health care housing providers and substance misuse services.
- Advocating on behalf of the service user to access medical care, housing and benefits.
- Maintaining regular contact, a listening ear and emotional support during times of crisis
- Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness
- Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
- Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.
- Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.
- Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of clients.
- Support delivery of the activities programme where needed.
- Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
- To record all client data on the BTHINK System within the standards set by the organisation.
- Carry out light physical tasks, such as travelling to visit clients, shopping or lifting office equipment.
- Oversee work streams within the project as directed by the Project Lead.
Service Development
- Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
- Provide reports and case studies when requested.
- To be part of and contribute to the Changing Futures and Justlife staff teams, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.
Research
- Supporting the wider Changing Futures Programme to feed into research and help develop the service including the involvement of clients in design and delivery of the service.
Person Specification
Experience
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
- Experience of working with drug and alcohol dependent adults or those experiencing poor mental health
Skills
- Care, empathy and skilled in dealing with emotionally vulnerable service users
- Excellent ability to engage with service users in an empowering manner
- Effective communication; written and oral skills
- Effective administrative and IT skills
- Excellent organisational skills
Knowledge
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
- An understanding of health and safety policies and procedures that aim to keep staff and clients safe.
Personal attributes
- A strong commitment to drive change for people experiencing multiple disadvantage
- Commitment to the values of Justlife
- Commitment to diversity and anti-oppressive practice in all areas of work
- Self-motivation, able to prioritise workload and operate without close guidance from a manager
To apply, please upload a covering letter addressing how you meet the person specification, together with an up to date CV and an Equal Opportunities form.
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for healthcare excellence and client-centred service? MSI Reproductive Choices is seeking a Regional General Manager to lead our West Midlands region, ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: West Midlands
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £46,434.55 - £51,078.01 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
Key Responsibilities
You will be involved with the setup of new sites across the Region which will include:
- Leading the strategic planning and execution of new site setups within the region
- Collaborating with cross-functional teams to ensure seamless integration of operations, technology, and personnel - clinical and non-clinical
- Overseeing the development of timelines, budgets, and resource allocation for each new site
- Recruitment, induction, and training of a full service delivery team including local leadership
The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.
✅ What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility (£5m+).
- Strong interpersonal, negotiation, and communication skills.
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an ambitious retail manager to support continued growth in our shops and to help us shape change. This is a retail role where you can really make a difference!
North London Hospice has been embedded in the local community for more than 40 years. Our vision is to provide the best of life, at the end of life, for everyone.
Each year our shops raise over £2 million of crucial funding to support people with life-limiting illnesses. We’re proud of the role our retail teams play in helping us provide care every day, but we know our shops can achieve so much more.
This is an exciting time to join our retail team – you can be the change we are looking for!
Our retail business is expanding, and we are now seeking someone who is not only commercially driven but also someone who can inspire others too. The successful candidate will have experience in the charity sector but also have the ability to really deliver for our organisation. In developing and empowering our teams to be the best, you will be helping us provide more vital care to those who need us.
Working across multiple sites, you’ll have lots of innovative ideas and will help us grow even further by developing the performance of our amazing staff and volunteers.
From identifying new opportunities for business growth, to maximising the performance of a portfolio of shops, your role will be dynamic, strategic, as well as creative.
You will lead by example, be on the ground, connecting and empowering our staff as well as developing our community relationships. Our values are important to us and we’re looking for someone who embodies them.
This role is a chance to do things differently, to lead with purpose, and use your skills to do good for our community. If this rewarding role sounds like you, we’d love to hear from you!
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
- Competitive rates of pay
- Generous annual leave (27 days plus bank holidays, rising with service)
- Buy and/or sell up to one week’s additional annual leave each year
- Transfer of NHS pension scheme
- Employer contributory pension scheme
- Access to clinical supervision
- Fully funded Health Cash Plan
- Life Assurance cover
- Flexible/Hybrid Working
- A range of opportunities for professional learning and development
- Access to our 24/7 confidential Employee Assistance Programme (EAP)
- Travel incentives (Business mileage reimbursement, Interest-free season ticket loan, Electric Car Scheme, Cycle to Work Scheme)
- Family friendly policies, and special leave
- A supportive and collaborative work environment
- Discounts with local retailers, gyms, and service providers
- Blue Light Scheme membership
- A values lead, inclusive working environment
- Social events throughout the year and much more..
The client requests no contact from agencies or media sales.