Head of communications jobs

Exercise and Socialise is a programme of weekly exercise sessions specially designed for different needs, abilities and interests, but all aimed at the frail and unconfident.

For the financial year 2026/27 we have funding to provide 30 classes across the 5 neighbourhoods in Lambeth, maximising coverage and giving space to local needs.

The primary focus is on improving physical health and confidence and getting people active again and increasing their resilience. But it also has secondary aims of decreasing isolation and improving people's mental health.

Specific Duties

1. To assess referrals that come in and assess their eligibility. Help them choose a suitable class based on their ability.
2. Responsible for sourcing accessible venues.
3. Setting up the groups and engaging paid instructors.
4. To provide regular monitoring and impact reports for our funders, using both qualitative and quantitative data to demonstrate how the support has benefited participants.
5. To regularly monitor the KPIs and outcomes set by funders, ensuring the project remains on track to achieve targets and identifying any areas requiring additional support or improvement.
6. To deliver a diverse mix of exercise groups, including chair yoga, seated aerobics, Tai Chi, and seated jive. Offer low-impact sports like table tennis and weight training, and introduce targeted activities specifically designed to overcome the challenge of engaging older men.
7. To promote the groups at meetings and support our comms team to promote the service.
8. To create referral pathways for health professionals, Social Prescribers Link Workers, Neighbourhood Wellbeing Workers, etc.

General Duties

1. Work closely with the Head of Commercial Services and Volunteering.
2. Develop and maintain links with Public Health and the Community Rehab and Falls team.
3. To recruit tutors/instructors who have adequate qualifications and insurance.
4. To make sure relevant information/registers are collected and put on our Podio system.
5. To have relevant information about clubs, groups and MYSocial so that when the course ends, people have the confidence and fitness to join other exercise/activities.
6. Carry out a wellbeing assessment (via the Outcome Star) and monitor at the beginning and at the end of the course to monitor impact on mobility and wellbeing at the end of the course and record and report findings on Podio.
7. Manage budgets and resources.

List some of the key achievements/developments that you would expect a new jobholder to have
completed in the first six months in the role

● To have completed all key training courses relevant to the role and to working at Age UK Lambeth
● Analyse the current service versus the new funding requirements and make adjustments to the system and reporting
● Meet with all the trainers
● Connect with all venues and their contacts
● Set up the shelter scheme exercise classes
● Set up the Awards for All exercise classes

Please note the contract length and salary:

Fixed-term contract of:
● 31.5 hours until March 31st 2027.
● Due to funding, the hours will be reduced to 14 hours (2 days a week) from April 1st 2027 to March 31st 2028.

Salary of:

£27,595 per annum for 35 hours
● Pro-rata: 31.5 hours until 31/03/2027 at £24,835, reducing to 14 hours at £11,038 from 01/06/27 to 31/03/28.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Corporate Partnerships Executive to play an essential role in our Partnerships Team. This role will play a key role in supporting the execution of our new business strategy; identifying leads to build a strong prospect pipeline, creating proposals and pitching to secure exciting and impactful new partnerships for CoppaFeel!.

You will be the first point of contact when enquiries arrive from our website or our corporate inbox and you will manage the stewardship and donor journey of these leads.

The Corporate Partnerships Executive will sit within the Partnerships Team as part of the Fundraising Directorate, and will work closely with the other Corporate Partnerships Executive and Corporate Partnerships Manager. They will report to the Corporate Partnerships Manager. This role will support the team with stewardship of existing partners and fundraisers as well as administration; such as sending invoices, writing thank you letters, sending out fundraising materials, and much more. This role also will be required to attend fundraising and partnership events to represent CoppaFeel!.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties and Responsibilities

• Support the Corporate Partnerships Manager with building and maintaining a pipeline of prospect corporate partners, nurturing relationships to grow into long-term collaborations

• Ensure all corporate enquiries receive timely acknowledgement and communication, putting donors on the right supporter journey

• Researching and completing due diligence on prospects and partners

• Support on writing, reviewing, developing and presenting proposals and pitches

• Research sector trends and opportunities to identify new business prospects

• Design and execute creative approaches to prospects in line with CoppaFeel’s brand

• Support on account management some of our smaller newly acquired partnerships throughout the year, and particularly during Breast Cancer Awareness Month

• Source raffle prizes and gift-in-kind for partnership events

• Attend partnership events and wider fundraising events representing CoppaFeel! and sometimes working out of office hours (TOIL given)

• Support with copy-writing and content creation for internal and external communications channels including website content, social media posts, e-newsletters, blog posts and content for partner channels

• Support the day-to-day administration of the partnerships team across both new business and account management workstreams

• Coordinate fulfillment of fundraising materials requested by partners and supporters

• Work with the Finance team to keep accurate up-to-date income records for partnerships

• Keep CRM systems and partnership records up-to-date and accurate

• Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings

• Support CoppaFeel!’s EDI strategy, to ensure our partnerships are helping us reach as many young people as possible

• Support the Corporate Partnerships Managers, Senior Corporate Partnerships Manager, Head of Partnerships and wider fundraising team as and when needed during busy periods.

Skills, Experience and Qualifications

Essential

• Experience working on a fundraising team for one year

• Experience working within a corporate fundraising team

• Experience of supporting on the new business process

• Experience of communicating with stakeholders over email and telephone

• Experience in writing donor communications

• Good organisational and time management skills

• Good research skills

Desirable

• Experience of managing relationships

• Experience working on a donor CRM system

Application information

Applications will close at the end of the day on Sunday 14th June with the aim to commence a shortlisting test as applications come in and interviews week commencing Monday 22nd June.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.

Are you an experienced fundraising professional with a passion for creating meaningful impact?

At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting difference to the lives of children, young people and adults at risk. We believe every child and young person deserves to have their voice heard, especially when decisions are being made about their future. Our work supports and empowers those navigating care systems, family courts and other challenging circumstances across England and Wales.

Location: Home-based with flexible/ agile working options, with access to NYAS office locations in Birkenhead, Birmingham, and Cardiff. This role also requires occasional travel to NYAS offices and other locations when required.

About The Role

We are seeking an ambitious and motivated Fundraising Manager, working 35 hours per week, to join our Growth and Partnerships team. Working closely with the Head of Growth & Partnerships, you will play a key role in delivering and developing NYAS’s fundraising strategy, helping to grow and diversify income across trusts and foundations, corporate partnerships, community fundraising and individual giving.

This is an exciting opportunity for an experienced fundraiser who enjoys both strategic and hands-on work. You will lead and support a team of fundraising professionals, overseeing high-quality funding applications, donor stewardship and income generation activity while ensuring fundraising activity aligns with NYAS’s mission, values and organisational priorities.

You will manage a varied fundraising portfolio, helping to build strong relationships with funders and supporters while identifying opportunities to increase sustainable income. Working collaboratively across the organisation, you will help develop compelling cases for support, funding proposals and impact reports that demonstrate the difference NYAS makes to vulnerable children, young people and adults.

The role also involves maintaining oversight of fundraising systems, pipelines and reporting, ensuring activity is compliant, well-managed and aligned to fundraising best practice.

About You

We are looking for a skilled fundraising professional with experience securing income from a range of fundraising streams, including trusts and foundations, corporate partnerships, community fundraising and/or individual giving.

You will have excellent written communication skills and experience producing persuasive funding applications, reports and donor communications. You will also have strong organisational skills, the ability to manage multiple priorities and experience supporting or supervising others within a fundraising environment.

You will be confident building relationships with internal and external stakeholders and able to use data and insight to inform fundraising activity and demonstrate impact. Experience using CRM systems and fundraising platforms is essential, alongside a good understanding of fundraising regulations and best practice.

You will demonstrate NYAS’s values of Collaboration, Accountability, Respect and Empowerment in your approach to work and share our commitment to supporting children, young people and adults at risk.

Benefits

NYAS offers a range of benefits to employees, including:

• Agile working arrangements
• 26 days annual leave increasing to 30 days plus bank holidays
• Blue light discount card
• Pension scheme
• Employee Assistance Programme (EAP)
• Learning and development opportunities
• Supportive and values-led culture
• The opportunity to directly contribute to improving the lives of children, young people and adults at risk

How to Apply

To apply for this role, please submit your application via the NYAS website.

Your application should evidence, using specific examples, how your skills and experience meet the criteria set out in the person specification within the job description in the recruitment pack, which is available via our website vacancy page.

Important Information

• Interviews are expected to take place between 1st–3rd July
• We reserve the right to close this vacancy early once a high volume of applications is received
• Proof of eligibility to work in the UK will be required as part of the recruitment process
• References will be taken in line with safeguarding requirements
• NYAS operates robust safeguarding procedures to protect the children, young people and adults at risk we work with.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people and adults across England and Wales are fully respected, represented and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people and adults who are often reliant on statutory services, suffering the negative impact of cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure they receive the services they need and that their voices are heard.

We are an equal opportunities employer and are committed to creating an inclusive environment. NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to be a Disability Confident Employer and guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change lives.

This role is being advertised as a Receptionist however the successful applicant will be employed as a Client Care Coordinator.

⌚ Hours: 37.5 hours per week (with the occasional Saturday)

We are looking for a compassionate and professional Client Care Coordinator to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations. We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.

What we’re looking for:

• Previous customer-facing experience, ideally working directly with the general public
• Strong communication skills with the ability to remain calm, empathetic, and professional in difficult or emotional situations
• A caring, approachable nature and a genuine desire to support others

Full training and ongoing support will be provided, along with great transport links, on-site parking, and only one Saturday shift every two months.

Interviews for successful candidates will take place on Friday, 29th May.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

We’re looking for a Philanthropy Officer to join the Leeds Community Foundation team.

As a Philanthropy Officer, you’ll support the delivery of high-quality stewardship of donors, including administrative and communications support across the donor lifecycle.

Key information

Salary: £27,000 – £30,000 p.a. pro rata, dependent on experience

Hours of work​: 3 days per week (0.6 full time equivalent) including Mondays, usually worked between 9am and 5pm

Location: Leeds (city centre offices) with some work in Bradford, and hybrid working options

Contract term: Permanent contract subject to a three-month probationary period

Closing date: Thursday 2 July 2026

Interview date​: Wednesday 15 July 2026​

 About the role

The Philanthropy Officer role includes coordinating key aspects of donor engagement, database management and providing excellent donor care.​

It combines elements of relationship management, administration support and storytelling, to help sustain donor support and meet strategic objectives.

About you

We’re looking for someone with experience in administration, customer service, donor support or CRM use, and familiarity with fundraising or stewardship activity in a charity or membership organisation.

Equal Opportunities​

Leeds Community Foundation is an equal opportunities employer. The communities we serve are very diverse and we aim for our staff team to reflect those communities. We particularly welcome applications from people from communities experiencing racial inequity, and trans people, who are currently under-represented within our staff team. All applications will be considered solely on merit. As such, we redact details that may identify any protected characteristics on job applications.

How to apply

If you want to learn more about the role, and find details on how to apply, head to our website.

About the Role

This is no ordinary desk job. As a Programmes Officer, you will play a key role in supporting HRF’s humanitarian and development programmes, helping secure vital funding and coordinating projects that create meaningful impact for vulnerable communities worldwide.

Working closely with field teams, donors, and partners, you will contribute to programme development, grant management, reporting, and strategic coordination across multiple country programmes. The role also includes opportunities for international travel to field locations, offering direct exposure to the communities and projects you support.

What You'll Be Doing

Under the management of the Head of International Programmes (HQ-based), the Programmes Officer will support the development and implementation of HRF’s programmes, with a strong focus on programme coordination, donor engagement, and fundraising. Key responsibilities include:

Grant Acquisition and Donor Coordination

• Develop concept notes, proposals, budgets, logical frameworks, and situation analyses.
• Identify new funding opportunities through donor platforms, clusters, and networking.
• Coordinate with colleagues to gather data required for proposal development.
• Represent HRF at relevant meetings and networking events.
• Coordinate with the marketing department to support project visibility.

Grant and Programme Management

• Review contracts, MOUs, and project documentation.
• Support project teams throughout the project cycle.
• Ensure projects comply with donor requirements, work plans, and budgets.
• Maintain communication with field offices, donors, and sector focal points.
• Lead the development of narrative and financial donor reports.
• Support donor visits, meetings, and external communications.
• Act as a focal point between HQ, donors, and field teams.
• Support MEAL teams in tracking project indicators.
• Ensure programme quality in line with HRF policies and SOPs.

Organisational Strategy and Growth

• Support the development and revision of organisational policies.
• Assist in supervising volunteers and interns.
• Support recruitment processes, particularly for field offices.
• Promote cross-learning and collaboration within the programmes department.
• Contribute to country-level strategic planning.
• Deliver staff capacity-building support where required.

Administrative Work 

• Maintain and update HRF databases and records.
• Ensure proposal submission documents are accurate and submitted on time.
• Maintain organised and up-to-date files and documentation.

Who we're looking for

• Undergraduate degree in a relevant field; master’s degree desirable.
• Minimum 3 years’ experience in a similar role.
• Strong understanding of the humanitarian or development sector.
• Excellent written and spoken English, with strong report-writing skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal and intercultural communication skills.
• Self-motivated and able to work independently.
• Willingness to travel internationally when required.
• Right to live and work in the UK.
• Familiarity with the UK charity sector is desirable.

Assistant Community Fundraiser

Location: Edinburgh

Salary: £26,807 – £28,324 per annum (pro rata)

Contract Type: Temporary until 31 May 2028; Full-Time – 35 hours per week

Closing Date: 09/06/2026 at 23:59

The Vacancy

We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!

As an Assistant Community Fundraiser, you will be an integral part of supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh Fundraising Office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications and attend fundraising events when required.

About You:

• Experience in an office or customer facing environment.
• Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
• Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
• Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
• Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
• Excellent attention to detail.
• Knowledge and demonstrable experience of adhering to data handling / GDPR laws and codes of conduct.

Why CHAS?

Every week, in Scotland, three children die from an incurable condition, and CHAS provides unwavering care at every step on this hardest of journeys for families facing this devastating reality, in our two hospices, in hospitals and at home.

We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.

This is a pivotal moment to join CHAS. We’ve just launched More Than A Hospice – a £20 million appeal to change how Scotland cares for children who will die young, and for the families who love them. 

As part of working with CHAS, you will:

• Be able to work flexibly.
• Have access to a range of development opportunities.
• Be encouraged to challenge yourself.
• Have the opportunity to learn from a supportive and high performing team.

The benefits package for working with CHAS include:

• Generous annual leave.
• Membership of the Local Government Pension Scheme.
• Access to wellness support.
• Access to discounts, including the Blue Light Card.
• HSF Health Care Plan.

This role will be based in our Head Office in Edinburgh, with some travel to other CHAS sites required for meetings and for picking up / dropping off materials with supporters.

How to Apply

If this sounds like the opportunity for you, we’d love to hear from you! Click apply and you will be redirected to our careers page to complete your application.

Charity People is delighted to be partnering with Into Film to recruit for their next Social Media Officer.

Into Film is the UK's leading charity for film in education and the community, providing screen industry careers information and advice, supporting young filmmakers, and bringing the power of moving image storytelling into classroom teaching.

Social Media Officer

Contract: Permanent position
Salary: £30,400 per annum
Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford
Hours: Full-time, 35 hours per week
Closing date for applications: 9am on Friday 19th June
Interviews: Interviews will be held remotely week commencing 29th June

Core responsibilities within your role will be to:

• Lead on planning, creation and execution of content and campaigns for all Into Film social media channels, to include editorial content, case studies and photography
• Work closely with the Heads of Programmes and the Head of Marketing and Communications to promote Into Film's offer to educators across Into Film social media channels
• Support with development and implementation of Into Film's social strategy in accordance with strategic objectives, including development of new educator-facing channels where required
• Work to ensure all digital content adheres to organisational brand guidelines, tone of voice and accessibility standards
• Develop relationships and liaise with internal teams and external partners to gather content, case studies and user stories for digital channels, as well as key social education influencers
• Manage all responses to content posted to Into Film social media channels, ensuring timely replies and issue escalation
• Manage paid advertising across Into Film social media channels, including scheduling, budget tracking and reporting
• Implement and manage agreed mechanisms for monitoring and evaluation, gathering analytics and reporting across Into Film social media channels for internal reports, including to the Executive team and the Board
• Support colleagues to manage regional social media account
• Manage photography for the organisation
• Contribute editorial content for the Into Film website, planning and creating engaging, SEO-optimised copy

If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you.

Key experience and skills we're looking for is as follows:

• Experience of managing corporate-facing social media channels, including planning, monitoring and evaluation
• Excellent understanding of social media engagement and how to optimise content for a target audience.
• Experience of creating visual and moving image content tailored for a particular audience, preferably with experience of design software such as Canva
• Experience of using social media management tools to schedule activity and manage reporting
• Knowledge of social media metrics and how to use them in reporting
• Experience in paid targeted social media advertising
• Experience in growing an audience on social media channels for a corporate audience
• Experience in meeting deadlines and being able to respond effectively to social media requests
• Familiarity with Microsoft Office 365.

We're particularly interested to receive applications from candidates who have the below, although this is not essential:

• A digital marketing qualification
• A love and knowledge of film
• Experience of working in the education sector

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by applying to the job. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative and responsive support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the lived experiences of children and families through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Please refer to the job description and person specification for further details.

An introduction from our Head of Fundraising

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential.

We are seeking to recruit an experienced Trusts and Foundations Manager to lead and grow income from charitable trusts, foundations and grant-making bodies. This is a pivotal role within the fundraising team, responsible for developing and delivering a successful trusts and foundations income stream to support Villiers Park's programmes and ambitious ‘Beyond Barriers’ growth strategy.

Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve.

As Trusts and Foundations Manager, you will be part of a supportive fundraising team (based in our Cambridge office) and will work closely with dedicated and welcoming colleagues from across the organisation including our Communications Manager, Finance Manager, Programmes Team, Senior Leadership Team and Trustees. I hope that you will be inspired to apply for the role and look forward to hearing from you.

Melody Brooker

Head of Fundraising

About the role

Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve. Our established portfolio offers a unique opportunity for an experienced Trusts and Foundations Manager to steward relationships and meet with funders across our hubs, to see our work in action.

The successful candidate will be joining the team at an exciting time for Villiers Park. We have five thriving regional hubs cross the UK, and an evidence-based approach that makes a proven impact on young people’s lives. Our Beyond Barriers strategy is focused on further scaling our work to substantially increase our impact across the country by 2030.

As the Trusts and Foundations Manager, you will have the opportunity to work with colleagues from across the organisation, from Progression Coaches who work directly in and with our school partners to members of the Senior Leadership Team and Trustees. You will be part of a small fundraising team so working well in a team, and being flexible to support others, is essential. You will build mutually trusting relationships with colleagues and funders and balance tenacity with empathy.

Key responsibilities

• Prepare and write compelling applications to charitable trusts and foundations who have the capacity to make five and six figure gifts towards the charity’s work.
• Prepare and submit scheduled applications and reports to current funders, ensuring that we hit deadlines and develop relationships with the trusts and foundations currently supporting Villiers Park.
• In collaboration with the Senior Leadership team, and colleagues in Fundraising and Communications, create engaging and accurate reports to current funders that share the impact of their support, including trusts, major donors and university partners.
• Work with colleagues in the Fundraising team to develop and implement targeted stewardship strategies that bring current donors closer to our work.
• Identify new prospects and propose engagement and cultivation strategies.
• With the Head of Fundraising and Chief Executive, develop the trusts and philanthropic strategy to support the organisation’s 'Beyond Barriers’ strategic growth plan.
• Work closely with the Fundraising Operations and Data Manager to prepare pipeline reports to inform budgeting and forecasting.
• Support the Head of Fundraising to identify and develop fundraising channels, including family trusts, corporate foundations and legacy giving.
• Ensure compliance with Villiers Park’s safeguarding and data protection policies, and with the charity’s gift acceptance and fundraising policies and processes.

This list is not exhaustive, and the post-holder may be required to undertake other tasks relevant to the role and within their capability.

Essential skills and experience:

• Passionate about supporting young people from under-represented backgrounds.
• Experience of successfully building relationships with charitable trusts and securing five and six figure gifts.
• Excellent written communication skills and attention to detail.
• Strong ability to cultivate relationships with internal and external stakeholders.
• Excellent planning and organisational skills.
• Ability to work autonomously and on own initiative.
• Good understanding of financial information and ability to communicate this effectively.
• A team player, who is personable, curious and empathetic.
• A commitment to learning and professional development.
• An understanding of current fundraising trends and connected with relevant fundraising networks.

Desirable skills and experience:

• Experience of fundraising for an educational or social mobility charity.
• Experience of securing multi-year six figure gifts.
• Interest in extending fundraising knowledge and experience, to include major donors, legacies and university partnerships.

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies.

Safeguarding:

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation. All employees and volunteers will also agree to undergo a Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

We are seeking an Assistant Director – Digital and Innovation to play a central role in shaping how Villiers Park delivers and develops its programmes at a pivotal point in the implementation of our 2025-30 strategy. This role represents an exciting opportunity to lead on the development of our digital education offer and innovation work, ensuring it enhances both the reach and depth of our programmes for young people across the UK.

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. As we continue to grow, digital provision and innovation are increasingly important in enabling us to reach more students, and to do so in engaging and inclusive ways.

Digital learning and programme innovation will be critical to the next phase in our strategy, building on the foundations we have already established, including the development of our learning platform and programme model. Alongside this, Leadership Challenge continues to expand as a key national outreach and social action programme, and this role will be instrumental in ensuring its quality and impact.

Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Assistant Director – Digital and Innovation will work closely with colleagues across programmes, partnerships, communications and fundraising, as well as external partners, to ensure our digital and programme offer is coherent, forward-thinking and aligned with our mission.

This is a unique opportunity to combine strategic leadership with practical delivery, helping to translate ambition into impact for the young people we serve.

Sarah Chick

Head of Programmes 

Job purpose

The Assistant Director - Digital and Innovation leads the development, implementation and ongoing improvement of Villiers Park’s digital education provision. This includes the design and delivery of online learning experiences, the development of digital and physical resources for use across programmes, and ensuring that digital delivery is accessible, safeguarded and aligned with the organisation’s mission.

The role also provides strategic and operational leadership for Leadership Challenge, Villiers Park’s national student outreach and social action programme. This includes programme design, partner engagement, monitoring and evaluation, and ensuring the programme is effectively resourced and financially sustainable.

Working closely with the Head of Programmes, Senior Leadership Team (SLT), Communications and Fundraising teams, and external partners, the postholder supports the development of digital innovation, programme resourcing and Leadership Challenge activity to enhance reach, impact and quality. 

Key responsibilities:

• Provide strategic leadership for the development, implementation and continuous improvement of Villiers Park’s digital education provision, ensuring alignment with our Theory of Change, priorities and values
• Lead the design and evolution of high-quality digital learning experiences, content and pathways for students, schools, parents/carers and volunteers
• Oversee the adoption and integration of digital platforms and tools, ensuring accessibility, safeguarding, GDPR compliance and scalability
• Drive innovation in digital delivery by monitoring sector trends and embedding relevant approaches to enhance reach and impact
• Ensure digital provision complements and strengthens face-to-face delivery across programmes, working closely with the Head of Programmes and Assistant Directors
• Provide strategic oversight of the use of AI within programmes, ensuring its application enhances learning experiences while maintaining safeguarding and ethical standards
• Provide strategic oversight of the development and ongoing review of physical resources, ensuring consistency, quality and alignment across programmes
• Ensure all resources are inclusive, engaging, curriculum-aligned and reflect organisational standards and brand expectations
• Maintain a coherent approach to resource development, ensuring materials support programme delivery and learning outcomes effectively
• Lead the strategic and operational development of the Leadership Challenge programme, ensuring it is high-quality, sustainable and aligned with organisational priorities
• In collaboration with the Senior Leadership Team, develop and strengthen partnerships with charities, corporates and universities to support programme growth and delivery
• Oversee the development of an appropriate recognition or award framework for participants
• Establish and oversee robust quality assurance and evaluation processes for digital and physical content and delivery
• As a member of the Senior Leadership Team, contribute to strategic planning, budgeting and risk management, and provide quarterly updates to the Board of Trustees.
• Work collaboratively with Fundraising and Communications teams to support income generation, bid development and programme promotion

This list is not exhaustive, and the post-holder will be required to undertake other tasks relevant to the role and within their capability.

Skills and experience:

• Significant leadership experience in education, youth or social mobility sectors
• Knowledge of school and college curricula and the needs of learners aged 13–19
• Proven experience in designing and/or delivering digital learning
• Strong understanding of safeguarding, digital accessibility standards and inclusive design
• Experience developing high‑quality educational resources (digital and physical)
• Ability to lead programmes, manage projects and deliver to deadlines
• Ability to build relationships with colleagues and external stakeholders to further organisational aims and fundraising objectives

Personal attributes:

• A genuine commitment to and care for social mobility and young people’s futures
• Organised and proactive, effectively, prioritising workload and delivering outcomes independently
• Strategic and forward-thinking, with an ability to see the bigger picture
• Collaborative and able to work effectively with colleagues, partners and stakeholders across different functions
• Willingness to learn and develop your own practice and experience

Additional Information:

• The postholder will be required to travel regularly to schools, events and partner organisations
• An enhanced DBS check will be required
• The postholder will hold responsibility to be one of the Deputy Designated Safeguarding Leads
• The postholder will require a full UK driving licence
• Evening work and overnight stays may be required
• Hybrid – location local to our Cambridge office or near to one of our Regional Hubs

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies. 

Safeguarding

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.

All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

The On Demand Shift Manager provides operational leadership, clinical oversight and shift coordination for the On Demand bereavement support services which operate Mondays through Fridays 8am to 8pm. The role ensures that children, young people, and adults receive timely, safe and compassionate responses to bereavement needs through digital and on-demand channels.

In addition to line managing the On Demand Bereavement Specialists, the post holder also works on shift as part of the delivery rota to support the team directly, provide real-time guidance, and covers frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care. The post holder will work closely with the Head of On Demand Services to ensure that On Demand Services remain responsive, trauma-informed and aligned with best practice and organisational priorities.

Main Responsibilities

Leadership and Management

· Lead and coordinate daily On Demand service operations to ensure timely and effective response to live support requests

· Working closely with the other On Demand Shift Managers, manage team rotas, shift allocations, and cover arrangements to maintain consistent staffing and service continuity

· Provide real-time oversight during active service hours, offering guidance on case complexity, prioritisation and risk management

· Work on shift as part of service delivery to provide direct bereavement support, model best practice and ensure adequate cover during periods of high demand or staff absence

· Ensure service efficiency through proactive communication, timely handovers, and smooth transitions between shifts

· Support the Head of On Demand Services in monitoring resourcing, workflows and performance metrics

·  Offer live, on-shift supervision and mentorship to On Demand Bereavement Specialists, ensuring quality and consistency of interventions

· Support staff in making safe, informed, and trauma-sensitive decisions in line with organisational safeguarding policies

· Provide clinical leadership for the On Demand Bereavement Specialists on shift, offering case consultation and decision-making support particularly in high-risk, ethically complex or emotionally intense presentations

· Hold clinical responsibility for the most complex service users on shift, supporting staff to formulate risk, decide on interventions, and coordinate onward referrals or emergency responses in line with organisational policies and processional codes of ethics

· Model high standards of clinical thinking, boundaries and self-care, supporting staff and volunteers to manage vicarious trauma, moral distress and the emotional impact of working on an On Demand service

· Facilitate reflective debriefing following challenging or traumatic cases to maintain staff wellbeing and service stability

· Ensure all support aligns with the NICE (2004) Level 2 psychological intervention framework and current evidence-based practice

· Foster a compassionate, psychologically safe team culture that prioritises practitioner wellbeing, resilience, vicarious trauma awareness and continuous learning from service delivery

· Collaborate with the Head of On Demand Services on workforce planning, recruitment, induction and succession to maintain service resilience and capacity

Communication and Relationships

· Communicate clearly and sensitively within the organisation and with external partners, including parents, carers and professionals across social care, education, health and mental health services (i.e. schools, social services, CAMHS, CMHTs and/or GPs)

· Provide clear, supportive and trauma-informed communication to bereaved children, young people and adults during live shifts, adapting approach to age, crisis level and digital medium

· Offer real-time guidance, debriefing and constructive feedback to On Demand Bereavement Specialists during shifts, promoting consistent standards and shared learning

· Build collaborative relationships with internal teams and external stakeholders to support integrated care pathways

· Communicate effectively with the Head of On Demand Services and senior leadership on shift incidents, risks, service pressures and quality improvements, escalating appropriately

· Handle sensitive feedback, complaints and critical incidents with empathy, transparency and solution focus, maintaining trust with internal and external stakeholders

· Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties

· Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families

· Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults

· Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support

· Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations

Knowledge, training and experience

· Assess and engage in interventions with children, young people and/or adults in accordance with best practice

· Complete comprehensive psychosocial assessments which include assessments of risk and determining appropriate level of response/intervention

· Deliver targeted pre/post bereavement support and interventions utilising a range of therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework

· Advanced understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults

· Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct

· Maintain knowledge about current, evidence-based practice

· To maintain a personal profile of professional development in accordance with professional requirements/governing bodies

· Demonstrate knowledge of all relevant policies and procedures

· Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing advice and guidance to colleagues and partner agencies where appropriate

· Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery

· Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities

Analytical and judgment skills

· Strong ability to make rapid, sound clinical and safeguarding judgments during live shifts, assessing risk, prioritising cases and deciding on immediate interventions or escalations

· Analyse real-time service data to optimise shift deployment, identify trends and recommend operational improvements

· Alongside the Head of On Demand Services critically evaluate team performance, recordings, transcripts and audits to provide targeted service or staff development, mitigate practice drift and uphold clinical governance standards

· Exercise exceptional professional judgment in assessing the emotional, psychological, and social needs of children, young people, and adults pre and post bereavement and in the delivery of immediate on demand support

· Analyse complex information gathered through assessment, observation, and communication to identify individual needs, risks, and strengths

· Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support

· Apply a trauma-informed and developmentally appropriate lens to clinical decision-making, ensuring sensitivity to cultural, social, and contextual factors influencing grief

· Contribute actively to meetings, clinical supervision, peer supervision, case discussions, and service reviews to plan, coordinate, and evaluate strategies of care and support

· Ensure accurate, timely, and meaningful data recording and reporting to inform clinical practice, service evaluation, and organisational performance monitoring

· Planning and organisational skills

· Strong shift and staff coordination

· Plan and organise work autonomously while engaging collaboratively with colleagues and volunteers to support coordinated care and seamless service delivery

· Support in the organisation of comprehensive quality assurance processes including shift audits, case sampling, outcome tracking and compliance monitoring

· Plan and deliver team training, drills and simulations for crisis scenarios, digital tool proficiency and new protocols, ensuring readiness for peaks in bereavement demand

· Provide cover and support for On Demand Support Service staff during periods of absence or high demand

· Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements

· Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness

· Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives

Person Specification

· Level 4 qualification (or above) in counselling, psychotherapy, clinical psychology, counselling psychology or arts psychotherapy Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Evidence of relevant continuing professional development

· Experience of leading a team, ideally in bereavement, palliative care, mental health or closely related fields

· Experience with digital platforms

· Proven track record of successfully managing multidisciplinary teams delivering services to complex service users and complex safeguarding and risk issues involving children and adults

· Proven skills in managing teams and change successfully

· Experience of working therapeutically with children and young people

· Experience of working therapeutically with adults

· Robust knowledge of the emotional and psychological impact of bereavement and the needs of bereaved children, young people, families and adults

· Strong understanding of grief, loss and trauma across the life course, and of evidence-based bereavement interventions for children, young people and adults

· Deep understanding and knowledge of psychological theories, therapeutic interventions and models of grief work for children, young people and adults, and their effective application in practice

· Able to make clear psychological assessments inclusive of risk, safeguarding and mental health needs for children, young people and adults

·  Expert knowledge of safeguarding policies and procedures

· Strong leadership, communication and relationship-building skills, with the ability to influence at senior levels and work collaboratively across teams and organisations.

· Strong understanding of change management and how best to implement change

· Excellent communication skills both verbal and written

· Attention to detail and produces reports and information to a consistently high standard

· Ability to manage time effectively, meeting deadlines while maintaining quality and accuracy

· Ability to successfully work collaboratively with colleagues, demonstrating strong interpersonal skills and the ability to influence and engage others positively

· Ability to deliver effective support, supervision, and line management to staff and volunteers, fostering professional growth and accountability

· Model high levels of personal integrity, professionalism, and ethical conduct

· Bring passion and enthusiasm for delivering high quality digital first bereavement services to children, young people, families and adults

Benefits

· 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 17th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

• Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
• Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
• Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
• Recruit, train and onboard new volunteers with the support of the Head of Department as required.
• Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

• Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
• Report on team progress to the Head of Department via pre-arranged channels and format.
• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
• Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
• Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
• Attend and contribute meaningfully to team meetings

Person specification

1. In-depth understanding of the UK asylum system
2. Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
3. Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
4. Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
5. Clear leadership ability, with the capability to act with initiative and drive
6. An understanding of the volunteer experience including potential challenges volunteers may face
7. Self-motivated and used to managing multiple priorities to meet deadlines
8. Collaborative team member with excellent verbal and written communication skills
9. Strong digital literacy, including ability to work on Google Workspace and Office 365
10. Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

     12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to:               Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

     13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

Reports to: Chief Operating Officer with dotted line to Head of Technology 

Location:  Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required 

Salary: £39,000 - £41,000 

Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working 

Contract: Permanent 

ABOUT NOW TEACH 

We believe that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, we’ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.

We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them. 

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools. 

ABOUT THE ROLE 

Role overview 

The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach’s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.

This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.

The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward. 

In this role you will……  

Data quality & governance 

• Oversee Now Teach’s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting 

• Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data 

• Oversee data pipelines and the data aspects of integrations between our core systems

• Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency 

• Responsible for data capture across the organisation – Recruitment, Network, partners and donors 

• Ensure compliance with the UK GDPR and that data is handled securely and ethically 

Date engineering 

• Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation 

• Be responsible for automating the collection of data from multiple systems so it can be reliably analysed 

• Creating datasets and reports that support accountability, learning and improvement 

• Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse 

Reporting, monitoring & impact 

• Produce regular reports for teams, trustees, funders, and regulators. 

• Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes. 

• Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning. 

• Support analysis and data led strategic decision making by providing and making accessible reliable data 

• Respond to ad‑hoc data and reporting requests, including grant applications and tender submissions. 

• Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning. 

Systems & improvement 

• Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data 

• Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams 

• Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required 

• Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it 

• Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data 

• Provide training and guidance to all Now Teach staff on data best practice 

Key collaborators 

In this role you will work closely with a wide range of stakeholders to achieve success, including... 

Head of Impact – partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement. 

Head of Technology – collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms. 

CRM Product Owner – working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams. 

Director of Network and their team – providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable. 

Director of Philanthropy, Marketing & Communications and their team – supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications. 

Director of Recruitment and their team – ensuring the provision of accurate and timely data to support forecasting and planning. 

PERSON SPECFICATION 

Who you are (qualities/values) 

• A team player, you believe the best results come from working together. You’re always ready to share ideas, support colleagues, and celebrate team successes. 
• You build great relationships wherever you go. You’re approachable, collaborative, and genuinely enjoy working with others to make a difference. 
• Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand – whether they are a data expert or not. 
• Passionate about using data to support meaningful change and impact 
• Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward 
• Able to manage multiple projects, systems and data sets and keep track of how they interrelate 
• Have a commitment to continuous improvement 
• Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests 
• Committed to your own personal and professional development 
• Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.

What you’ll need to succeed in this role (experience/qualifications etc) 

• High levels of accuracy and attention to detail 
• Strong organizational and prioritisation skills 
• Experience supporting impact measurement and reporting 
• Knowledge of UK GDPR and data protection principles 
• Advanced Excel and SQL skills 
• Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses
• Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them 
• Have experience of project management, establishing operational systems and processes, with the ability to work autonomously 

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. 

WORKING AT NOW TEACH 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.  

Our Vision 

Schools and students benefit from the inspiring professional and life experience of career change teachers. 

Our Values 

Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify. 

Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.  

In return we offer you 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Application Process 

Please submit your CV and cover letter (max 2 pages for the cover letter).

Applications close on 16th June 

First stage interviews will take place on 1st/2nd July online 

Second stage interviews (if appropriate) will take place on 9th or 13th July online

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.