Head of communications jobs
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
We are looking for a highly organised, proactive and detail‑driven Executive Assistant who will provide exceptional support to the CEO and Senior Leadership Team (SLT). This role combines high‑quality executive assistance, governance support, and confident internal communications work to ensure the smooth running of organisational priorities.
The Executive Assistant will manage key administrative, governance and operational processes, support organisation‑wide planning cycles, and coordinate projects and workstreams across the Charity.
How to Apply
Please head to your website to read the full job profile and then submit your CV and cover letter through our recruitment system by Midnight on Sunday 26th July..
Interviews will take place on 4th August 2026 and will be in person in our North London centre.
If you require any reasonable adjustments or alterations for the application and recruitment
processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact.
The role is part of a small team of two Regional Managers, supported by an Administrator.
By developing our existing regional networks into formal, resourced structures we can enable the regions to:
- Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
- Create unique regional offers to meet specific needs across and within the regional areas.
- Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings.
- Create opportunities for cost saving – through joint procurement and shared / collaborative services.
- Share good practice and experience on a formal and integrated basis.
We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users. They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK may be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
We’re looking for someone who makes things happen
We’re looking for a proactive, curious and practical research and evaluation leader who spots opportunities, builds partnerships, and helps us turn lived experience into evidence that improves services, influences policy and drives change.
The Hepatitis C Trust is one of the UK’s biggest lived-experience organisations working in Inclusion Health. With almost 500 staff and volunteers, our teams work in communities and prisons across England, and in parts of Scotland and Wales, reaching people that mainstream health services routinely struggle to engage.
This gives us a unique reach among populations whose voices are too often missing from research, policy and service design.
Our research and evaluation programme aims to:
- Evidence the impact of our programmes and services.
- Understand what works, and what doesn’t, in improving outcomes for marginalised and excluded communities.
- Strengthen our understanding of the value and potential of peer-led and lived experience approaches.
- Improve the representation of excluded populations in research, policy and service design.
We’re looking for someone who:
- Has a strong background in research and evaluation, including both qualitative and quantitative methods.
- Is proactive, self-directed and comfortable taking ownership of projects.
- Has experience of generating evidence that informs policy, practice or service improvement.
- Is excited by the potential of lived experience and peer-led approaches.
- Builds strong relationships and enjoys working collaboratively.
- Has excellent written and verbal communication skills.
- Is committed to equity, inclusion and social justice.
Why this role?
You’ll have genuine autonomy to help shape a growing research and evaluation function within one of the UK’s leading lived-experience organisations. Most importantly, you’ll have the opportunity to generate evidence that changes services, influences policy and improves outcomes for some of the most marginalised communities in society.
Recruitment timetable
Application deadline: 11:59 PM on Sunday 23rd August
First-round interviews: 7-8 September 2026
Salary: £38-40k
The role can be full-time or part-time, depending on the successful candidate’s availability. Ideally, you’ll work from our London office at least two days a week, although we can be flexible for the right person.
The Hepatitis C Trust is committed to equity and inclusion, and particularly welcomes applications from people with lived experience of hepatitis C, drug use, homelessness, the criminal justice system, or other experiences of social exclusion.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
RLSS UK are currently recruiting for a Compliance Administrator (Audit). The ideal candidate will be detail‑driven, confident, and proactive, to help us maintain the highest standards across our Approved Training Centres and Providers, qualification delivery, and regulatory obligations. This is an exciting opportunity for someone who thrives on ensuring excellence and has a passion for doing things right.
In this role, you will:
- Conduct scheduled and ad‑hoc audits for our Approved Training Centres and Providers
- Ensure compliance with RLSS UK policies, qualification frameworks, and industry best practice
- Support the Line Manager with meeting regulatory obligations
- Provide clear, constructive feedback and support to Approved Training Centres and Providers to help them achieve and maintain compliance
- Contribute to continuous improvement of our quality assurance systems
We’re looking for someone who has:
- Experience conducting audits or quality assurance reviews
- Strong understanding of regulatory environments or working with regulators
- Excellent communication skills with the ability to guide and support Approved Training Centres and Providers
- A professional and supportive approach, ensuring all interactions align with high customer service standards
- A methodical and objective approach, with strong attention to detail
- Strong organisational skills with the ability to juggle multiple priorities and meet deadlines
ROLE OVERVIEW
As an Awarding Organisation, Regulated and Non-Regulated qualifications generate a significant percentage of the Society’s income, and therefore are vital to the charity’s future financial stability. Key to maintaining this important area of work is to ensure that the qualifications, Approved Training Centres (ATC), and Providers (ATP) remain compliant with the requirements of the Regulators (such as OFQUAL).
The post holder will take responsibility for carrying out key administrative processes and tasks to ensure RLSS UK and its ATC/P continue to operate to the highest standards.
CORE RESPONSIBILITIES
- Plan, organise, and conduct audits of ATC/P, ensuring compliance with regulatory frameworks and organisational standards.
- Review and verify documentation and processes, identifying non-compliance and recommending corrective actions.
- Prepare detailed audit reports, highlighting findings, risks, and improvement opportunities.
- Monitor implementation of corrective actions and follow-up audits to ensure sustained compliance.
- Collaborate with External Quality Assurance teams to schedule and manage audit activities, ensuring timely completion and consistency.
- Support investigations into malpractice and maladministration where audit findings indicate potential breaches, providing evidence and recommendations.
KEY TASKS AND RESPONSIBILITIES
Compliance
- Conduct desk-based audits of ATC/Ps, ensuring compliance with RLSS UK Qualifications, standards, policies, and regulatory frameworks.
- Review documentation such as assessment records, Internal Quality Assurance sampling, safeguarding policies, and conflict of interest declarations, to identify risks and promote best practice.
- Assist in maintaining Direct Claim Status for ATC/Ps, including supporting reviews and escalation protocols.
- Support ATC/P approval processes, ensuring documentation checks and onboarding align with RLSS UK processes.
- Compile and analyse audit data, providing summaries to inform continuous improvement.
- Ensure compliance in Reasonable Adjustments and Special Considerations, offering guidance under established procedures.
- Maintain auditable records of all audit activity, provider status, and compliance outcomes in line with GDPR and regulatory standards.
- Assist with audit scheduling, prioritising high-risk providers and aligning with quality assurance timelines.
- Contribute to the development of audit tools and templates, supporting continuous improvements.
- Provide evidence for complaints, malpractice, and maladministration cases, escalating to the line manager as required.
- Respond to compliance queries via all communication channels ensuring timely and accurate support.
General
- Demonstrate and uphold the society’s values and behavioural standards at all times.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme.
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers.
- All other duties reasonably associated with your role, as directed by the line manager.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Previous experience in administration, customer service, and auditing processes.
- Good attention to detail and organisation skills
- Ability to multi-task and manage time effectively
- Be self-motivated and a self-starter
- Ability to effectively work in a team and individually
- Strong computer skills, including proficiency using Microsoft Office
IDEAL STRENGTHS FOR THE ROLE
- Efficiency
- Detail Orientation
- Resilience
- Common Sense
- Self Confidence
- Enthusiasm
- Relationship Building
YOUR APPLICATION
Please send your CV and a Cover Letter (no more than 300-words) outlining why you should be our next Compliance Administrator (Audit).
Closing Date – 5:00pm, Monday 3rd August 2026
Interview Date – Tuesday 11th and Wednesday 12th August 2026, at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Starlight
No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.
Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.
We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.
Role Overview
Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and have played a critical role in raising income, stewarding donors and connecting supporters with our purpose.
With a gap in our Philanthropy team and maternity cover needed until around May next year, this 9-month fixed-term role exists to lead, develop and deliver Starlight’s flagship events at a senior level. Immediate responsibilities are for the Starlight Health Play Awards a key stewardship event in October; and the development of a Royal Palace Event to celebrate the 40th Anniversary of Starlight likely to be in November. There is also the opportunity to shape the Starlight Event Strategy, with the development of a new event building on the success of our Newbury Race Days and the development of our biennial activity with the Blenheim Ball Committee.
This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running. Working closely with the Starlight Team and Committees, you will bring leadership, strategic judgement and outstanding project management to ensure Starlight events continue to excel in reputation, income and supporter experience.
Please apply for this role through Charity Job with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role.
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The client requests no contact from agencies or media sales.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
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Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
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Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
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Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
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Support the development of benchmarking documents and trend analysis across accounts.
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Prepare meeting notes and action logs following account meetings.
Moderator support
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Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
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Support the creation and maintenance of moderator handbooks and guidance documents.
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Identify recurring learning themes and help coordinate quality assurance and development activity.
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Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
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Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
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Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
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Assist with meeting preparation, minute-taking and action tracking.
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Ownership of rota administration and maintain awareness of moderator availability.
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Coordinate internal documentation and process improvements.
Service development
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Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
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Support the creation of internal resources, templates and standard operating procedures.
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Assist with projects aimed at enhancing moderator wellbeing, training, and development.
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Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
Sporting Events Officer
Salary: £31,000–£33,000 per annum
Location: London (Hybrid – minimum 2 days per week in our City office)
Contract: Permanent, Full-time (35 hours per week)
Join Team Tommy’s and help save babies’ lives.
An exciting opportunity to join the Sporting Events fundraising team at Tommy’s and help raise over £2.4m towards vital life-saving research to help save babies’ lives. We have a multitude of running, trekking and challenge events in our portfolio, and this role has visibility across all of them. It’s a fantastic opportunity for someone looking to broaden their fundraising events experience and develop their career in a supportive, ambitious team.
As Sporting Events Officer, you'll support the delivery of Tommy’s sporting events programme, helping to recruit, engage and steward thousands of supporters while ensuring excellent event administration and supporter experience. You'll work across participant recruitment, fundraising, supporter communications, event delivery and data management, playing a key role in helping the team achieve its ambitious fundraising targets. [Sporting E...PACK 2026 | PDF]
About You
We're looking for someone who is:
- Highly organised with excellent attention to detail
- Passionate about delivering great supporter experiences
- Experienced in administration and customer service
- Confident building relationships with supporters and colleagues
- Comfortable managing multiple priorities in a fast-paced environment
- Interested in fundraising, events and mass participation challenges
Why Tommy's?
Join a passionate organisation dedicated to stopping the heartbreak of baby loss and making pregnancy and birth safer for everyone. You'll be part of a collaborative team, gain exposure to a wide range of fundraising events, and have opportunities to develop your career while making a genuine difference.
How to Apply
To apply, please submit your CV and a covering letter via CharityJob, outlining how your skills and experience meet the requirements of the role.
For full details of the role, including the complete job profile, responsibilities, person specification and further information about Tommy's, please refer to the Recruitment Pack.
Tommy’s is committed to creating an inclusive recruitment process. If you have a disability, long-term health condition, or require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to discuss how we can support you.
Closing date: Monday 3 August 2026. Applications will be reviewed after the closing date.
Thank you in advance for your interest in joining Team Tommy's. We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
About the role
Duration: Permanent
Reporting to: Head of Marketing & Fundraising
Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters
Location: Fully remote, with regular UK travel including evenings and weekends
Hours: 37.5 work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £30,000 - £35,000 depending on experience
We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.
The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.
For more information about the role, please see attached job description.
Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who cares deeply about our ambitious plans, and who has the skills to manage large scale programmes, whilst also being able to independently take action to deliver operational tasks.
Your work will be central to enabling our continued growth, directly supporting the development of strong partner relationships and shaping the experience they have across our programmes, so that they can deliver excellent outcomes for babies, children and young people.
Role Overview
We are looking to appoint three Programme Officers, who will be responsible for supporting programme delivery and programme operations at the Reach Foundation.
We have 3 vacancies across our portfolios of work:
Role 1: Programme Officer (Leadership)
This includes our x100 programmes across the West, East, Yorkshire and Greater Manchester, our leadership programme with A Million Realities, and newly established place based leadership programmes for heads and executive leaders.
Role 2: Programme Officer (Cradle-to-Career)
This includes our Cradle-to-Career catalyst, foundations and leadership programmes (which are each distinct phases of our Cradle-to-Career core offer), our Accelerator programme, and a number of bespoke Cradle-to-Career catalyst programmes run directly for partner organisations.
Role 3: Programme Officer (Educational Breakthroughs)
Helping to launch our newest strand of work, developing and growing ‘educational breakthroughs’ that enable all children to enjoy lives of choice and opportunity. This will include delivery of existing elements of our ‘breakthrough portfolio’ (Languages for All, developing mapping/ data tools to support local breakthroughs, re-imagining key stage 3 for Lift Schools) and supporting new clients as we begin partnerships with them.
Each role has a distinct portfolio of programmes you will support, but the duties, skills and capabilities required for each role are aligned. We expect the three Programme Officers to work together closely to ensure consistency of delivery across our work, to share learning and to develop a community of practice.
You will work closely with the Directors responsible for each programme, alongside our Events and Operations Officers, who work across all programmes, to ensure our programmes are planned and delivered to a high standard.
The role of the Programme Officer has three core areas of responsibility:
1. Programme Planning and Project Management
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Project manage multiple, simultaneous programmes across the portfolio with rigour. Work with other programme managers to embed consistent programme management across our organisation.
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Work with the Events and Operations Officers to complete the annual calendar-setting process, setting event dates and key programme milestones. Ensure all events are appropriately staffed.
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Utilise Asana to monitor project milestones, proactively identify off-track delivery risks, and lead status updates during programme meetings to ensure timely intervention.
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Champion the use of HubSpot (CRM) and set up progress dashboards alongside evaluation colleagues.
2. Programme Delivery
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Improve (or establish) processes that ensure that every participant on our programmes has a great experience from the moment they find out about us, to when they exit working with us.
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Manage the main programme inbox, serving as the responsive, warm, and professional first point of contact for routine enquiries from participants and external partners
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Coordinate regular, high-quality programmatic communications (e.g. programme blasts or event invites) to keep participants informed and engaged throughout the year. You may author these, or work with others to ensure they are circulated in a timely manner.
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Ensure all programmatic data collection is in line with GDPR guidelines.
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Support in programme administration tasks, such as preparing papers for steering group meetings, taking minutes and circulating actions.
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Actively participate in cross-organisational reviews, sharing delivery insights in order to improve the quality of our work.
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Programme-Specific Deliverables:
Participant Recruitment & Onboarding: Lead the end-to-end application and onboarding journey for new programme cohorts, including coordinating assessment or sign up windows, distributing welcome materials, and managing intake data.
Coaching Offer Management: Act as the end-to-end operational lead for the leadership coaching offer, managing coach-matching logistics, scheduling, and tracking completion rates.
Contract and Agreement Tracking: Administer the distribution and tracking of Service Level Agreements (SLAs), ensuring signed copies are received prior to delivery.
3. Stakeholder and Relationship Management
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Coordinate the operational onboarding of new bespoke partners, guiding both internal and external senior stakeholders through this initial phase
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Invest deeply in building strong, warm, and respectful relationships with senior external stakeholders across identified bespoke partnerships, acting as a point of contact for any queries and ensuring excellent customer service
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Develop strong relationships internally, particularly with Regional Directors or Breakthrough Project Leads , providing them with regular progress updates, risk assessments, and actionable recommendations ahead of key delivery milestones.
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Actively collaborate with fellow Programme Officers to share operational learnings, standardise delivery templates, and build a supportive internal community of practice.
Please review the attached Job Description for more details.
The client requests no contact from agencies or media sales.
This role will support the delivery of Sarcoma UK’s challenge events portfolio, with a particular focus on supporting the expansion of the London Marathon into a two-day event and providing excellent stewardship to a growing number of challenge event fundraisers.
This is a new, fixed-term role offers an excellent opportunity for someone passionate about fundraising to learn and develop within a busy, friendly and supportive fundraising team. The post is offered on a one-year fixed-term contract, with the possibility of becoming permanent.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Challenge Event Support
- Provide day-to-day support to the Senior Challenge Events Officer across Sarcoma UK’s challenge events portfolio.
- Act as a point of contact for fundraisers participating in challenge events, responding to enquiries and signposting them to the right support.
- Support the delivery of the London Marathon, including stewardship and the setup of the Running Show and after party.
- Help administer the challenge events process, including registrations, deadlines, record-keeping and post-event evaluations.
- Assist with the organisation of event-day experiences, such as cheer stations and receptions, to support participants and celebrate their achievements.
- Help compile reports and evaluations for events within the challenge event portfolio.
- Support research into new challenge events to help grow the charity’s portfolio.
Communications
- Support the creation of challenge event content for online and offline channels, including the website, working with the Senior Challenge Events Officer and the Communications team.
- Help compile impact messages for fundraisers.
- Help gather fundraising stories, case studies and achievements to share with the Communications team.
Supporter Care
- Provide friendly, gold-standard support to challenge event fundraisers, helping them access the resources they need to maximise their fundraising and stay involved long term.
- Help deliver personalised stewardship journeys to support participants in meeting or exceeding their fundraising targets.
- Respond promptly to fundraising enquiries by post, email and telephone.
- Help ensure fundraisers receive timely recognition, including letters, certificates and impact updates as appropriate.
- Send fundraising materials and packs to supporters.
Administration and Compliance
- Maintain accurate supporter records using Sarcoma UK’s database (Raiser’s Edge).
- Help ensure Gift Aid is captured at every opportunity.
- Help monitor and manage event fundraising stock.
- Work in line with fundraising legislation, including GDPR, risk management, health and safety regulations, and the Fundraising Regulator’s Code of Conduct.
Other
- Provide event support, which may involve occasional weekend or evening work.
- Adapt to the evolving needs of Sarcoma UK by undertaking other duties as required.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.



The client requests no contact from agencies or media sales.
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Role Purpose
Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the North as well as supporting the growth and diversity of the challenge events portfolio.
You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.
Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.
Main Responsibilities
· Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy
· Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work
· Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants
· Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
· Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
· Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
· Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
· Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
· Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
· Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
· Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region
· Support with the recruitment of Community
Person Specification
Essential
· Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards
· Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement
· Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences
· Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively
· Experience of working to targets and managing budgets
· A positive, proactive approach to problem-solving and collaboration
· Confidence working independently and as part of a team
Desirable
· Experience in community fundraising or charity income generation
· Experience of delivering a regional-focused role in the same geographic area
· Experience of managing and supporting volunteers
· Familiarity with CRM systems and data management
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 26th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Global Senior Mid-Level Giving Manager
Role type: Full time; Permanent
Location: Godalming, Surrey, UK (hybrid working pattern 2x days per week in the office). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes.
Salary: £47,000 - £50,000 per annum (depending upon skills and experience)
About the role
As our Global Senior Mid-Level Giving Manager, you’ll lead the growth and development of Compassion’s global mid-level giving programme, the Circle of Compassion (annual donations over £/$/€1,000). This is a vital role, responsible for driving the strategic direction of the programme, growing income, and strengthening donor engagement and retention.
As our Global Senior Mid-Level Giving Manager, you’ll be responsible for (but not limited to):
- Leading the Circle of Compassion programme globally- Driving strategic development, ambitious incomegrowthand expansion into priority markets.
- Delivering exceptional donor stewardship- Building strong, meaningful relationships with Circle members and supporting long-term engagement and increased giving.
- Developing donor acquisition and pipeline growth-Identifyingnew prospects, growing the donorpipelineand working closely with colleagues across Global Philanthropy, Individual Giving,Digitaland CRM.
- Using insight to inform decisions- Monitoring performance, reporting accurately through Salesforce and optimising donor journeys to support income growth.
About you
To succeed in this role, you’ll need to bring proven experience in mid-level, major donor or high-value fundraising, with the ability to lead or scale a fundraising programme and deliver clear income growth.
You’ll be a confident relationship-builder, who is able to create compelling donor communications, develop strong stewardship plans, and work collaboratively across an international fundraising team.
Skills and experience you’ll need to bring as our Global Senior Mid-Level Giving Manager:
- Proven experience in mid-level, majordonoror high-value fundraising.
- Experience leading or scaling a fundraising programme, with clear income growth.
- Strong written and oral communication skills, with the ability to create compelling narratives for diverse donor groups.
- Confidence using CRM systems, ideally Salesforce or equivalent, alongside data and insight to inform decisions and drive income growth.
- Exceptional interpersonal skills, with the ability to build strong relationships with donors,colleaguesand external stakeholders.
- A proactive,positiveand adaptable approach, with excellent organisation and prioritisation skills.
- A deep passion for Compassion in World Farming’s mission and the ability to communicate this enthusiasm to inspire others.
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is an exciting opportunity to help shape and grow a global giving programme, that connects passionate supporters with Compassion’s mission, helping to create lasting change,
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- Health Cash Back Plan and 24/7 GP access
- Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car schemeavailable
- Defined contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working model (role and location dependent)
- Free onsite parking and office next to mainline station
- Cycle Benefit scheme and other savings options
- Ongoing learning and development opportunities
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Friday 21 August 2026
2nd Stage (Face to Face at HQ) Interview, with task: PM Thursday 27 August 2026
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
£42,750 - £46,500 per year
Fixed term (6 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Journeys and Experience Manager to join our Customer Engagement and Experience Team on a fixed term basis for six months.
We’re about to launch our new, organisation-wide, segmentation project – Designed Around You, where you’ll play a key role in using this new insight to support teams to deliver the experience our customers have of Prostate Cancer UK. You’ll be responsible for developing and delivering multi-channel customer journeys that provide a consistent and engaging experience to all customers of Prostate Cancer UK. You’ll lead the ongoing development and optimisation of how we welcome customers to the organisation, as well as our engagement journeys, ensuring that customer needs are met, and behaviours and interests are tracked across every touchpoint.
You’ll take a lead on briefing, journey design development, analysis, and reporting, to optimise customer engagement and income. Additionally, you'll act as a liaison between data delivery, insights and product teams, sharing insights and best practice across the organisation. Coaching and collaborating with colleagues and external agencies is essential to ensure successful deployment of programmes.
What we want from you
We’re looking for someone who genuinely cares about giving our customers a great experience and always thinks about how messages will land with different audiences.
You’ll bring strong experience from a communications or direct marketing environment, with a clear track record of delivering multi-channel customer journeys for a range of audiences. You’re comfortable using data to guide your decisions, with the ability to turn analysis into clear, meaningful insights that others can easily understand and act on.
You build strong relationships at all levels and work well with both internal teams and external partners, including agencies and suppliers. Alongside this, you’re organised and proactive, with solid experience of planning projects and putting marketing activity into action from start to finish.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Sunday 19th July 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Volunteer Coordinator
Salary: £22,400 per year (FTE £28,000)
Hours: 30 hours per week
Contract type: Permanent
Location: South West (Office to be agreed)
Other responsibilities:
Expectation to travel to offices and events across the South West as needed
About the Role
We're looking for an enthusiastic and proactive Volunteer Coordinator to join our People team and play a key role in growing, supporting and celebrating our incredible volunteer community.
Volunteers are at the heart of everything we do. As Volunteer Coordinator, you'll oversee the entire volunteer journey, from attraction and recruitment through to onboarding, development, engagement and recognition. You'll be the central point of contact for volunteers across the organisation, ensuring they have a positive and rewarding experience while helping us continue to expand and strengthen our volunteer programme.
This is an exciting opportunity for someone who is passionate about people, community engagement and creating opportunities that make a real difference. Working closely with managers across the organisation and alongside the Head of People, you'll help shape the future of volunteering and ensure our programme reflects best practice, inclusivity and organisational priorities.
If you love building relationships, improving processes and championing the value of volunteers, we'd love to hear from you.
What You'll Be Doing
- Manage the full volunteer lifecycle, including attraction, recruitment, onboarding, induction, training, engagement and recognition.
- Act as the first point of contact for volunteers, providing support, guidance and responding to queries and feedback.
- Partner with managers across the organisation to identify volunteer opportunities, develop meaningful roles and support effective volunteer management.
- Support initiatives to diversify our volunteer workforce and reduce barriers to volunteering.
- Build relationships with community organisations, education providers and local networks to increase volunteer engagement and attract new volunteers.
- Maintain accurate volunteer records, compliance documentation and reporting data, ensuring GDPR requirements are met.
- Coordinate volunteer communications, events, recognition activities and development opportunities to keep volunteers engaged and connected.
- Analyse volunteer data and key metrics, including volunteer numbers, retention and diversity information, using insights to drive continuous improvement.
- Work alongside the Head of People to develop and implement volunteering strategies that support organisational growth and impact.
- Support the wider HR and Recruitment team when required.
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties broadly in line with the responsibilities outlined above.
What We're Looking For
- Experience of managing or coordinating volunteers and supporting the volunteer lifecycle.
- A confident communicator with excellent relationship-building and stakeholder engagement skills.
- Strong organisational skills with the ability to manage multiple priorities and work independently.
- Experience reviewing, developing and improving processes.
- Ability to coach, support and influence managers and colleagues.
- Proactive, solutions-focused and motivated to drive positive change.
- A genuine passion for volunteering, community engagement and helping people thrive.
- Ability and willingness to travel to locations across the South West when required.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
