Head of communications jobs

At SSE, finance isn't a back-office function — it's central to everything we do. Every pound we manage connects directly to our mission: supporting social entrepreneurs to change their communities for the better.

Our finance team is small, close-knit, and genuinely hands-on. We manage income from a wide range of funders — from major institutions through to smaller, place based partners — alongside distributing millions of pounds in grants directly to the social entrepreneurs we exist to serve.

The work is varied, meaningful, and never dull. Because we manage everything in-house, you genuinely own your work end to end — from coding invoices and uploading forecasts into Business Central, to presenting financial insight to our Senior Management Team and steering us through external audit.

We're a team that performs well but we never stand still and welcome people spotting a better way of doing something. If you want to embed smarter technology, automate a clunky process, we always welcome fresh thinking

Earthwatch is recruiting a temporary Project Manager for twelve months within our Programmes team. This role requires a driven and well-organised individual to plan and deliver projects with a focus on urban nature, early career scientist engagement and community engagement activities.

You will be the central point of contact for multiple internal and external stakeholders. You will ideally have experience in working with local authorities, corporates, communities and/or schools. You will be required to travel to project sites across the UK to support with delivery of community and school events. You will be effective at planning and working to agreed / developing processes to deliver results, demonstrating collaborative working across different partners, internal teams and functions. You are able to set and communicate priorities effectively and deliver project objectives to time and budget.

At Earthwatch we work together with businesses, scientists, civil society and policy-makers to drive the change we need to live within our means and in balance with nature.

This is a defining moment for the National Forest. With a renewed Vision, our purpose is clear: to harness the transformative power of forests to restore nature, connect communities, and drive enterprise for a positive future. Over 30 years, this 200 square mile landscape has been reshaped, more than 10 million trees planted, and forest cover increased from 6% to 26%. Now, we are ready to build on this success within the National Forest itself, enabling three new national forests and championing a forest network for England.

We are now looking for a Project Manager to join us to take forward this work on new national forests. This role is full-time, working 37 hours per week for a fixed-term contract to 31 March 2031, with the potential for extension depending on funding.

Our Commitment to You

- Salary of £43,500 - £48,575
- Civil Service Pension scheme
- 30 days’ annual leave plus 10.5 days’ public and privilege holidays
- Staff bonuses
- Flexible working options
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on gym memberships

 Your Role in Growing Our Forest Story

As the New National Forests Project Manager, you’ll lead on effective project management of centralised activities for the three new national forests.

Specifically, you’ll manage the centralised reporting of progress, targets and budgets, liaising closely with the programme managers for each new national forest.

You’ll also provide technical support and advice on land use issues, including forest creation grants delivery, habitat management and land use planning, writing briefings and policy papers.

Additionally, you will:
- Liaise with external partners including government departments, statutory agencies, NGOs and wider partners
- Procure and contract manage consultancy works
- Support communications, advocacy and funding work for new national forests

What You’ll Bring

To be considered as a Project Manager, you will need:
- A relevant degree-level / professional qualification, or at least five years’ work-based experience in a similar role
- Proven experience of project managing partnership projects to deliver positive place-based or environmental outcomes
- Experience of building productive relationships at all levels with external delivery partners and funders
- Knowledge of land use and environmental policy and practice, including incentives and regulation

Hope for the Future is a dynamic UK-based charity working to drive democratic climate action. We are looking for a Fundraising Manager with the confidence to step into an established, successful system and keep our momentum going.

You will be a brilliant relationship builder, an organised manager of data and pipelines, and an excellent communicator who can write compelling narratives. Above all, you will be someone who collaborates naturally across a small, passionate team to champion a healthy culture of impact storytelling and income generation.

About Hope for the Future:

We support constituents, local groups, and national campaigns to secure ambitious action from local and national government by equipping them to have highly effective, relationship-building conversations with their politicians.

Over the past decade, we have supported more than 10,000 people to engage with politics, over half of whom had never taken action beyond voting. Through training, strategic advice, and tools, we don't just change conversations; we tangibly influence policy.

You will have:

• A track record in Trust & Grant success: pulling together compelling data and case studies to write winning bids for large-scale grants.

• Exceptional written skills for drafting persuasive proposals and impact reports.

• A love of data to oversee our fundraising pipeline using our CRM (Beacon),  working with organised spreadsheets, and clear, achievable timelines.

• The ability to support others to succeed and feel confident managing a direct report or mentoring colleagues on how to spot fundraising opportunities.

• The ability to balance the day-to-day writing tasks with big-picture financial targets .

• The ability to balance competing priorities in a fast-paced, small charity environment.

• A willingness to travel nationally and work occasional evenings or weekends as required for key events and funder engagement (claimable as TOIL).

• A genuine commitment to climate action and democratic engagement with grassroots communities.

It would be great if you also have:

• Experience supporting corporate partnerships or earned/consultancy income streams.

• Familiarity with Monitoring, Evaluation, and Learning (MEL) frameworks.

• An understanding of UK climate policy, nature campaigning, or the UK political system.

The Role

Your core focus will balance bid writing with strategy and comms management:

• Securing Income: Crafting and submitting high-quality, persuasive trust and grant applications (targeting five- and six-figure funding) and managing timely reports back to our current partners.

• Managing the Pipeline: Working closely with the CEO to track our fundraising goals, manage cash flow awareness, and keep our CRM system (Beacon) up to date.

• Supporting Earned Income: Helping to streamline the internal processes behind our paid consultancy and campaign training services, collaborating with our Policy & Engagement team to track leads.

• Leading People: Providing supportive, empowering line management to our part-time Digital Communications and Campaigns Coordinator.

• Looking Forward: As the contract nears its end, you will collaborate with the CEO to help us lay the groundwork for our next strategic fundraising cycle.

How to Apply

Please visit our website jobs page to submit your anonymised CV and cover letter.

Our Commitment to Inclusion

We warmly welcome applications from everyone and celebrate diversity across all backgrounds. If you don’t meet every single requirement listed, please don't let that deter you, we would still love to hear from you.

• Salary: £48,350 per annum (£29,010 pro-rata)

• Hours: Part-time (21 hours per week)

• Contract Type: 12-month fixed term (Maternity Cover)

• Location:  Remote anywhere in the UK (or Sheffield Head Office/Hybrid working)

• Benefits: 30 days annual leave (pro-rata) + bank holidays, pension, wellbeing support.

• Closing Date: 13 July 2026 | Interviews: w/c 20 July 2026

Important Contract Notice: Please note that this is a temporary, fixed-term contract for 12 months to provide essential maternity cover. This is a non-permanent position.

(Please note this role is primarily remote, however there is the option for hybrid working at our head office in Sheffield. Some travel may be required for this role)

Public Practice is a small social enterprise that works with the public sector to build capacity and develop placemaking capabilities. As our Recruitment Manager, you will support the delivery of our recruitment activity across various strands of work. The role is split into four key areas of work:

• Use your people and communication skills to build meaningful relationships with prospective clients throughout their journey;
• Use your organisational skills to manage our candidate recruitment, assessment and selection processes, and support occasional event management;
• Use your attention-to-detail to see through matching successful candidates with our placement opportunities to a high and consistent standard; and
• Use your technical confidence and data management skills to support the development and embedding of AI across processes within our recruitment work.

You’ll be managed by the Head of Recruitment and will also work closely with the Programmes team to ensure alignment across recruitment, delivery, and organisational priorities. You will regularly meet with and collaborate with colleagues from across the company.

Responsibilities

Working closely with the Head of Recruitment, you will deliver the below responsibilities:

• Customer Service & Relationship Management (25%)
  Respond to prospective clients at various stages of the sales journey, and progress them through our matching process.
• Business Development Support & Collaboration (15%)
  Support broader proactive business development activities and cross-team collaboration.
• Recruitment and Assessment Management (10%)
  Support the delivery of our bi-annual online assessment process for the Associate Programme. From the initial online application and assessments through to their entry into the candidate pool. 
• Candidate Communications & Engagement (15%)
  Manage communication with our candidate pool, ensuring candidates are informed, engaged and have a positive experience.
• AI & Continuous Improvement (20%)
  Ensure systems and digital tools are used effectively to manage relationships, track activity and support reporting. You will proactively design AI into our workflows and process with the Head of Recruitment.
• Reporting & Performance Support (5%)
  Support the Head of Recruitment with reporting, forecasting and improving outreach effectiveness.

The other 10% of your time will be covered by central business activities, such as planning, team meetings and professional learning and development.

Each team member is given individual quarterly objectives that they are responsible for delivering and reports on these during our weekly team meeting. Your line manager will work with you on setting and achieving these objectives and provide regular one-to-ones to ensure you have what you need to be successful in the role.

As one of our two Lead event stewards you will be responsible for our team of paid, casual Cathedral Stewards. The Cathedral Stewards are an essential part of our life at the Cathedral – making possible the busy and engaging programme of services and events that we hold. You will organise the duty rota for the paid Cathedral Stewards, lead the Cathedral Stewards on the Cathedral floor during events and special services and take a lead on the recruitment, training and development of the stewards in collaboration with the EA to the COO. 

You will work closely with the Head of Engagement, the Engagement Coordinator and the Head of Events – assisting them with their delivery of events. You will also be a key member of the Health, Safety and Security Committee at the Cathedral. At its core, this is a role which offers the Lead Event Stewards the chance to be at the forefront of our relationship with our visitors and play a key part in the success of our special services, large-scale commercial and Engagement events. 

If you have:

• Significant experience of event stewarding
• A keen awareness of health, safety, and security challenges for large public sites
• Experience of line managing volunteers or paid casual staff

And are:

• Customer focused, passionate about excellent engagement with excellent interpersonal skills
• Pragmatic and solution-oriented
• A strong communicator, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Organise monthly rotas for the Cathedral Event Stewards to ensure all events are adequately and appropriately staffed;
• Working alongside the HR team, develop and maintain a training programme for Cathedral stewards
• Work alongside the Head of Engagement and the Engagement Coordinator to take part actively in planning, set-up and delivery of Engagement events such as talks, theatre, music, comedy nights and art installations;
• Undertake stewarding shifts for special services, large scale commercial events and Engagement events;
• Work alongside the team to undertake Risk Assessments and Method Statements for special and Engagement events; 
• Assist the Audience Development Coordinator in collecting feedback from Engagement events
• Demonstrate outstanding customer service at all times;
• Attend the fortnightly Health, Safety and Security Committee: help to develop and implement new initiatives and responses to legislation and other guidelines, and assist with developing ways of working and steward handbooks;
• Attend various internal meetings including the weekly diary meeting, project and event planning meetings, all-staff meetings and the Health, Safety and Security Committee meeting.
• Ensure we are compliant with meeting our duty of care to members of the public.
• Compile steward timesheets and submit to the Finance Department for payroll

Closing date: 11.59pm on Sunday, July 12th 

Interviews are planned for Monday, July 20th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role: 

As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.

Key responsibilities:

One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:

• Signposting or referring to relevant national and local services.
• Providing practical and emotional support to kinship carers.
• Liaising with other professionals and organisations.
• Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
• Providing support for carers to secure grants from local and national funders.
• Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
• Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.

Peer group facilitation and management

Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:

• Developing existing groups and setting up new groups as required.
• Working closely with Kinship’s peer-to-peer service where appropriate.
• Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
• Planning, preparing, facilitating virtual and in-person peer support groups.
• Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.

Participation

• Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
• Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
• Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).

• Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
• Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
• Provide reports and information for managers about cases of concern.
• Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
• Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
• Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.

Monitoring and Evaluation

• Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
• Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
• Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
• Collect case studies from your kinship carers to help demonstrate impact.
• Contribute to any reports for local authority partners as required in terms of data and case studies as required.
• Attend monitoring meetings as required.
• Engage in quality assurance processes in line with Kinship processes and policies.

Relationship and stakeholder management

• In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
• Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
• Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
• Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
• Where applicable, work with local authorities and voluntary and community groups supporting kinship families.

PLUS is a registered charity employing around 200 staff and providing a wide range of high-quality services that support adults with learning disabilities to live fulfilling and independent lives.
We are looking for an experienced and enthusiastic Human Resources Co-ordinator to join our friendly and supportive HR team based in our head office. This is an excellent opportunity for an organised HR professional who enjoys working in a varied generalist role. You will play a key part in delivering an efficient and responsive HR service, supporting managers and employees across the organisation.

Key responsibilities include:
•  Coordinate recruitment and onboarding activity
•  Prepare contracts, offer letters and onboarding documentation
•  Maintain employee records and HR systems
•  Manage compliance checks such as DBS’ and right to work
•  Providing payroll administration for starters, leavers and monthly payroll changes, ensuring accuracy and timely processing.
•  Supporting the HR Manager with absence management, absence, disciplinary, grievances and capability processes
•  Delivering excellent day-to-day HR advice and administrative support

About you
To be successful in this role, you will have:
•  Previous experience in an HR Administrator, HR Assistant or HR Co-ordinator role.
•  Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
•  Excellent communication and interpersonal skills, with the ability to build positive working relationships at all levels.
•  A proactive, flexible approach and a commitment to delivering a high-quality HR service.
•  Good attention to detail and experience maintaining confidential HR information.
•  Confidence using Microsoft Office applications and HR systems.
If you are looking to develop your HR career within a values-driven organisation where your work makes a real difference, we would love to hear from you.
Join PLUS and help us support people with learning disabilities to lead fulfilling lives while contributing to a positive and inclusive workplace for our dedicated staff.
Closing date: 20 July 2026
Our benefts package includes:
•  33 days holidays annual leave (including bank holidays)
•  Hybrid working
•  Pension contribution scheme
•  Training and development
•  Employee assistance programme

Employment is subject to Enhanced DBS checks 

Location: Hybrid / The Grange, Saunderton, Princes Risborough
Hours: 35 hours per week, Monday to Friday

We are looking to recruit a Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030.

This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and supporting the wider Income Generation function. The role works primarily within the Trusts and Foundations team, whilst also working with other Officers and Assistants across the Income Generation directorate to support cross-departmental activity, projects and key administrative processes throughout the year.

We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.

Key Responsibilities

• Funding Applications & Funder Communications
• Relationship Management & Stewardship
• Systems & Data Management
• Income Generation Directorate Cross-Working

Skills, Knowledge and Expertise

Essential:

• At least 1 year's experience of working in a fundraising role
• Excellent written communication skills, with the ability to write clearly, accurately and compellingly
• Strong attention to detail and good numeracy skills
• Excellent interpersonal and verbal communication skills
• Strong IT skills, including Microsoft Office
• Ability to plan and prioritise workload effectively and meet deadlines
• Ability to work collaboratively as part of a team
• Creative thinker, able to spot opportunities and use initiative

Desirable:

•  Experience of working within Trusts and Foundations or Philanthropy Team
•  Experience of Microsoft Dynamics 365 or a similar CRM database

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 17th July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

The role focuses on building and maintaining strong relationships with partner organisations, supporting firms throughout their participation in the Suicide Prevention Action Lab (SPAL) programme, and ensuring they remain motivated, accountable, and on track to deliver their commitments.

We’re bringing together six representatives from financial services firms to explore ways to improve support for customers experiencing suicidality. The Partnerships Officer will play a key role in supporting the delivery of the SPAL, working closely with participating firms to assist them in developing, testing, and implementing practical changes to help prevent suicidality. 

The Partnerships Officer will manage relationships with multiple firms simultaneously, each at a different stage in their journey to testing and embedding new and improved approaches to identifying and supporting customers experiencing or at risk of suicidality. Success in the role requires excellent organisation, persistence, and relationship management skills, alongside the ability to understand the challenges and competing demands faced by participating firms and to support them in maintaining momentum and delivering results.

This is an excellent opportunity for someone looking to develop their skills in partnership management, stakeholder engagement and influencing change within organisations. The role offers significant autonomy and responsibility, with opportunities to build expertise, lead stakeholder relationships, and contribute directly to the SPAL’s growth and impact.

While the role will predominantly focus on the SPAL, the postholder will also contribute to the continued development of the wider Action Labs research-to-impact offer.

Key tasks in the role will include:

• Acting as the primary day-to-day contact for participating firms, building strong and productive relationships throughout their involvement in the SPAL. Coordinating and supporting consultancy and coaching meetings with participating firms.
• Developing and maintaining a strong working knowledge of emerging Action Lab research insights. Applying research insights in discussions with firms, supporting them in translating evidence into new or improved tools, processes and communications.
• Supporting a portfolio of firm representatives simultaneously, ensuring each remains engaged, motivated and on track to deliver against agreed objectives and milestones.
• Developing a strong understanding of participating firms' priorities, pressures and operational realities, using this insight to provide effective support.
• Building and maintaining relationships with external stakeholders beyond participating firms, and developing strong internal relationships, proactively sharing insights and intelligence from Action Labs to maximise our organisational impact.
• Identifying opportunities to raise the profile of the Action Lab research-to-impact model, including relevant conferences, speaking opportunities and awards.

Salary: £39,912 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.

Contract Type: Permanent, Full-time Monday-Friday (occasional weekends/ evenings).

Location: Remote/Hybrid. (Hybrid approach with regular working from home days. A degree of flexibility will be required, including some travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).

Purpose of the role:

The Manager of Business (Consultancy) will play a key role in ensuring the effective delivery and rigorous quality assurance of a range of business services to clients. Working within a growing, dynamic team, the successful candidate will initially hold oversight of our training and eLearning programmes, with the understanding that this function may be separated from the role as the team expands. They will ensure our range of consultancy and training services are delivered to a consistently high standard, sensitively, with compassion, and with a trauma-informed approach, whilst simultaneously evolving our team frameworks, internal systems, and operational risk controls.

This is a pivotal role that sits at the heart of Unseen’s response to worker exploitation, engaging with business clients, developing avenues to increase our range and quality of services, and supporting a growing multi-faceted team to deliver on one of our priority areas. This role demands a flexible approach to deliver in-depth and complex services to businesses, alongside a sharp focus on mitigating operational, data, and reputational risks. It also requires a confident communicator with a keen eye for detail, but with the ability to step back and see the bigger picture. The role requires an individual with a proven track record of managing, coaching, and delegating effectively to a diverse team while protecting workloads and well-being.

The successful candidate will possess experience navigating complex corporate stakeholder environments, confidently engaging with senior leadership, and handling difficult conversations. Competence in synthesising diverse datasets and using CRM tools to transform data into actionable strategy is essential. An understanding of worker exploitation and human rights risk management in complex value chains is desirable.

We are looking for the successful person to commence this role from August 2026.

To apply: 

• Please complete Unseen’s application form for the role on our website which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23.59 on Sunday 12 July 2026.

Interviews will likely be held end of July, and the person will be expected to commence in the role from August 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org.

At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK. We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.

Accountable to: HR Advisor, Retail and Volunteer Operations Manager

Location: Home Based with travel to sites around the UK and to the Leamington Spa Office

Contract Information: 21 hours per week across a minimum of 3 days/Permanent

Salary: £15,288 actual (£25,480 FTE)

Benefits:

• 25 days holiday plus bank holidays (pro-rota for part time contracts)
• Pension Scheme
• Flexible working arrangements
• Birthday leave after 1 years’ service. 
• Paid mileage for travel to locations other than base location.

Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams

External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers

The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.

Key Responsibilities

Volunteer Recruitment and Onboarding

• Develop and deliver effective volunteer recruitment strategies
• Manage volunteer applications, interviews, and selection processes
• Coordinate onboarding, inductions, and training sessions
• Ensure all volunteers are safely and appropriately onboarded (including checks where required)

Volunteer Experience and Engagement

• Act as the main point of contact for volunteers, providing ongoing support
• Design and implement initiatives to enhance volunteer satisfaction and engagement
• Organise events, recognition programmes, and feedback sessions
• Build a strong, inclusive, and motivated volunteer community

Retention and Development

• Monitor volunteer engagement and identify opportunities to improve retention
• Provide opportunities for skills development and progression
• Address concerns and resolve issues in a timely and supportive manner

Communication and Coordination

• Maintain regular communication with volunteers through newsletters, updates, and meetings
• Work closely with internal teams to match volunteers to suitable roles
• Ensure clear role descriptions and expectations for all volunteer positions

Monitoring and Reporting

• Track volunteer data, hours, and impact
• Collect feedback and evaluate volunteer programmes
• Produce reports on volunteer engagement and outcomes

Safeguarding and Compliance

• Ensure all volunteering activities comply with organisational policies and safeguarding standards
• Promote a safe, respectful, and inclusive environment for all volunteers

Key Outcomes

Growth in Volunteer Base

• Increase in the number of active volunteers
• Strong pipeline of new applicants from diverse backgrounds
• Reduced time to recruit and onboard new volunteers

High-Quality Volunteer Experience

• Positive volunteer satisfaction scores (e.g. via surveys/feedback)
• Volunteers report feeling valued, supported, and connected to the mission
• Consistent delivery of a structured and welcoming onboarding experience

Volunteer Retention & Commitment

• Improved volunteer retention rates over time
• Increased average length of volunteer engagement
• Higher levels of repeat participation and commitment

Engagement and Community Building

• Regular and well-attended volunteer events, communications, and initiatives
• Strong sense of community and belonging among volunteers
• Increased participation in engagement activities (meetings, training, events)

Effective Volunteer Deployment

• Volunteers are well-matched to roles aligned with their skills and interests
• Positive feedback from internal teams on volunteer contributions
• Reduced gaps in volunteer coverage across departments

Measurable Impact of Volunteering

• Clear tracking of volunteer hours and contributions
• Demonstrable impact of volunteers on service delivery and beneficiaries
• Ability to evidence volunteer value for reporting and funding purposes

Strong Communication and Relationships

• Consistent, clear, and engaging communication with volunteers
• Positive relationships between volunteers and staff teams
• Timely response to volunteer queries and concerns

Compliance and Safeguarding

• All volunteers appropriately trained and compliant with policies
• Safeguarding standards consistently upheld
• Minimal incidents due to clear processes and proactive management

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job Description

Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.

We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.

The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
 

Duties and Responsibilities

You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.

You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.

Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.

Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.

For full details on this role, please view the job pack attached below.

Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.

Interviews will take place between 3rd - 7th August.

We’re looking for a proactive and creative individual to join our team as a Community Fundraising & Partnerships Manager — playing a vital role in growing the support that powers our work.

This role is all about connecting people with purpose. You’ll lead community fundraising activity, build meaningful partnerships with local businesses, and create engaging campaigns and events that inspire support and generate income. Working at the heart of our income generation strategy, you’ll help secure vital funding that directly supports the animals who rely on us.

If you thrive on building relationships, spotting opportunities and turning ideas into results, we’d love to hear from you.

Key Responsibilities

Community Fundraising & Engagement

• Develop and grow community fundraising activity across individuals, groups and local organisations.

• Create and deliver engaging campaigns and fundraising events.

• Recruit and support volunteers to maximise fundraising reach and impact.

• Deliver excellent supporter experiences and stewardship.

Corporate Partnerships

• Build and manage relationships with local businesses.

• Secure financial and in-kind support.

• Develop long-term partnerships that increase income and awareness.

Income Generation & Performance

• Work closely with the Head of Income Generation to deliver fundraising objectives and income targets.

• Maintain a strong pipeline of opportunities and provide regular reporting and forecasting.

• Monitor fundraising trends and identify new opportunities for growth.

Collaboration & Compliance

• Work collaboratively across the organisation to maximise opportunities and ensure consistent messaging.

• Ensure all activity complies with fundraising regulations, GDPR and organisational policies.

• Champion the charity’s values, professionalism and supporter care.

Person Specification

Experience & Knowledge

• Experience in community fundraising, supporter engagement or income generation.

• Experience managing relationships with supporters, community groups or corporate partners.

• Experience delivering successful fundraising campaigns or events.

• Understanding of fundraising principles and supporter stewardship.

Skills & Abilities

• Strong communication and relationship-building skills.

• Highly organised with the ability to manage multiple priorities.

• Proactive, self-motivated and results-driven.

• Confident networker and ambassador for the charity.

• Good IT skills, including CRM/database systems.

Personal Qualities

• Positive, collaborative and resilient.

• Committed to ethical fundraising and continuous learning.

• Passionate about delivering excellent supporter experiences.

As part of the interview process, shortlisted applicants will be asked to deliver a 10-minute presentation. Further details will be provided in the interview invitation.

Benefits

• Company pension

• Employee discount

• Free parking

• Health & wellbeing programme

• On-site parking

We are happy to discuss working hours for this role.