Head of community fundraising jobs

Are you someone who thrives on developing new opportunities, building strategic partnerships and turning ideas into meaningful services and support for local communities?

HolidayEntitlement:25 days per year rising to 27 days after 2 years (pro-rata)

West Sussex Mind Values: Excellence, Equitable, Open, Together, Curious, Unstoppable

National Mind Excellence Awards 2025: Winner for Equality & Diversity; Highly Commended for Effective Services

Overview:

West Sussex Mind and Mind in Brighton & Hove are embarking on an exciting programme of growth and expansion into Surrey.

Hosted by West Sussex Mind on behalf of the Mind in Surrey Partnership, the Head of Development and Partnerships, Surrey will lead the establishment, development and growth of the partnership's work across Surrey, identifying and creating opportunities to improve mental health support, tackle stigma and increase access to services for local communities.

The role will involve:

• Developing relationships with Surrey and Sussex ICB, local authorities, VCSE organisations and other key stakeholders.

• Identifying and securing opportunities through grants, commissioning, tenders and partnership development.

• Involving people with lived experience in the development and design of proposals to ensure they meet the needs of local people with mental health challenges.

• Growing our mental health training offer across Surrey, including both paid-for training and community-based awareness initiatives.

• Establishing and supporting a Surrey Steering Group and maintaining excellent partnership working with Mind in Brighton & Hove.

• Leading the development and launch of the programme's profile, relationships and future opportunities.

• Reports on progress and impact to the Steering Group.

We are looking for someone who is motivated, self-sufficient and able to work independently while building strong and lasting relationships across a wide range of organisations and communities.

The successful candidate will have:

• Experience of developing partnerships across health, social care, public sector or voluntary organisations.

• Experience of securing funding, contracts, grants, commissioning opportunities or other sources of income.

• Excellent networking, relationship-building and stakeholder engagement skills.

• Experience of developing and delivering projects, services or programmes.

• Strong written communication skills, including report writing, funding applications or business cases.

• The ability to work independently, manage competing priorities and take initiative.

• A commitment to improving mental health outcomes and reducing inequalities.

Experience of working within Surrey's health and social care landscape and existing local networks would be particularly advantageous.

As this role involves regular travel between multiple locations, you will be required to hold appropriate business-use vehicle insurance to ensure you are fully insured while undertaking work-related travel. Travel expenses covered: We have designated Guildford as your base point. Any travel required beyond the cost of your normal journey from home to this location will be reimbursed in accordance with expenses policy.

The Head of Policy & Influencing is responsible for shaping and delivering the Foundation’s policy and influencing strategy within the Impact on Urban Health (IoUH) directorate. The role leads the development of parliamentary and government engagement strategies, ensuring a coordinated and impactful approach across multiple programme areas.

The Head of Policy & Influencing provides strategic oversight of all influencing work, guiding Policy & Influencing Managers and the Policy & Convening Manager, and advising colleagues on how to maximise policy impact. The role drives a unified urban health influencing strategy that aligns with the Foundation’s priorities and contributes to meaningful changes in policy.

The Head of Policy & Influencing builds and maintains strong relationships with stakeholders across government, the policy sector, and partner organisations, acting as a spokesperson and creating opportunities for collaboration. The role supports senior leadership with stakeholder engagement, oversees budgets and manages a team, while ensuring diversity, equity and inclusion are embedded in all influencing activity.

Key Responsibilities 

• Develop and deliver our parliamentary and government engagement strategies across all our issue areas.
• Provide strategic oversight of programmatic influencing strategies developed by the Policy & Influencing Managers and Policy & Convening Manager, ensuring a coherent and complementary approach across all programmes. 
• Lead on our cross-programme urban health influencing strategy.
• Provide high-level strategic advice to Heads of Programme and Portfolio Managers on programmatic influencing strategies and the development of influencing partnerships. 
• Develop and maintain a broad range of stakeholder relationships, with a view to creating opportunities for us to partner on our influencing work and acting as a spokesperson for our work at external events.
• Support senior leadership with stakeholder engagement.
• Oversee budgets for our programmatic policy and influencing work.
• Deputise for the Director of Policy, Influencing & Communications as required.
• Line manage the Policy & Influencing Managers and Policy & Convening Manager.
• Bring a diversity, equity and inclusion lens to all our policy and influencing activity, and support cross-organisational work on diversity, equity and inclusion. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, abilities, and attributes

• Excellent interpersonal and networking skills at all levels.
• Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.

Knowledge, experience, and qualifications

• Significant experience working in public affairs and policy in a UK setting, with demonstrable impact on policy making in Westminster Parliament and/or the devolved administrations. 
• Experience leading teams to deliver against impactful influencing strategies.
• Experience working across a broad policy brief, and the ability to develop expertise and familiarity with different policy areas quickly.
• Experience developing and managing budgets.
• In-depth understanding of the UK political environment and operation of Government.
• Expertise in public policy, ideally in issues relating to health equity or social justice. 

Benefits 

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Social Media and Marketing Executive
Responsible to: Digital Marketing Manager
Contract Type: Permanent, full time
Salary: C£27,000 a year, dependent on experience
Location: Edinburgh / Hybrid

About Social Bite:
Social Bite is a charity and social enterprise with a vision of a society where no one should have to be homeless. For over a decade, we’ve brought people, partners and communities together to challenge the status quo and pioneer solutions that create lasting change.

From supporting people to find a safe place to call home, to empowering people into employment, to providing free, fresh food to people experiencing homelessness or food poverty, our work is rooted in dignity, kindness and impact. Across flagship campaigns, fundraising events and community led action, everything we do reflects our values of kindness, collaboration, dignity and impact, and our belief that lasting change is possible when people come together with purpose.

We’re proud of our warm, inclusive and supportive culture, where people feel trusted, valued and encouraged to bring their whole selves to work, with a strong focus on wellbeing, balance and collaboration.

The role:

We are seeking a Social Media and Marketing Executive to join our team and support our mission to end homelessness. This role involves developing and executing campaigns that engage and inspire action. The successful candidate will be passionate about content creation and possess the skills to enhance our brand visibility and fundraising efforts.

What you’ll be doing:

Working as part of our dynamic Fundraising and Marketing team, you’ll work closely with the Head of Marketing and Communications, the Senior Communications Manager and the Digital Marketing Manager to build the Social Bite brand. Your skills and enthusiasm will help drive footfall to our social enterprise coffee shops, raise awareness around homelessness, and amplify our fundraising initiatives. No two days are the same in this fast-paced role that covers the whole marketing mix.

Powerful storytelling: we need to create content that shines a spotlight on our key impact projects, like our Jobs First employment programme and our free food services. You’ll play an integral role in increasing awareness and engagement with our two new Social Bite Villages.

Maximise our digital presence: grow our online following through engaging social media content (especially videos), digital advertising, newsletters, and a website redevelopment project.

Large-scale campaigns: support the marketing and communications activities surrounding fundraising initiatives like our UK-wide Festival of Kindness Christmas campaign which aims to deliver 300,000 gifts, meals and essential items to people who are vulnerable and experiencing homelessness through the winter. This includes a large-scale online fundraising campaign across multiple channels. Offline, you’ll gather content at sites like our Trees of Kindness across Scotland, Birmingham and London, where supporters can bring gifts and make donations.

Champion our social enterprise: promote our coffee shops and commercial initiatives in Edinburgh, Glasgow, Aberdeen and London by working closely with our operational management colleagues to brainstorm innovative ideas, craft point-of-sale, design promotional materials, and increase in-store brand impact.

Event management: plan and deliver events big and small, from producing assets for charity stalls at corporate fairs, to marketing our Impact Conferences and black-tie fundraising dinners.

Why join us?

Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.

Culture: you’llbe part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.

Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.

Perks: competitive salary, flexible working hours, and benefits including:

o Generous annual leave entitlement (plus public holidays)

o Hybrid and flexible working

o Pension scheme

o Free food at Social Bite Coffee Shops

o Reward Hub (discounted gym, restaurants, shop partnerships)

o Health benefits cash plan

o GP24 access

o Death in Service

o Employee Assistance Programme

o Access to in-house counselling

o Monthly ‘Values Superstars’ rewards, recognising commitment to embodying Social Bite’s values

o A welcoming, inclusive and dog friendly office

Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic (of comparable length). Please also include up to three links to pieces of Social Media content that you have created.

Interview process:
Interview questions will be sent to you in advance to allow you to prepare.

Ahead of the second-round interview we’ll also ask short-listed candidates to complete an exercise, like a brief presentation or creating a short piece of content, for us to discuss on the day.

1. First round interview with Head of Marketing and Communications and Senior Marketing Manager.
2. Second round interview with Head of Marketing and Communications, Senior Communications Manager and Director of Philanthropy and Marketing.

Senior Individual Giving Manager

£55,000-£57,000 per annum

Full time (35 hours per week)

Permanent

Hybrid working – 2 days per week in our office in Cheam, Surrey, including Tuesday

The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.

We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.

We are looking for a Senior Individual Giving Manager to join us as we embark on the next phase of our strategy to accelerate income growth. This senior leadership role leads the full individual giving line, holding acquisition, retention, supporter care and legacy together as a streamlined donor journey.

The role will focus on reducing the attrition of regular-giving supporters and growing our community lottery, alongside supporter journeys, payroll giving stewardship and migration, lottery and regular giving acquisition, and legacy cultivation.

If you are ready to take on the challenge to rebuild a sustainable individual giving programme, then we would like to hear from you!

The ideal candidate will have demonstrated senior-level responsibility for an income line. They will be highly experienced in leading individual giving, regular giving or supporter retention programmes, with a strong understanding of payroll giving. They will also have significant experience of growing a lottery, raffle or similar prize-led product. Line manager experience is essential.

In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 6 September 2026. 

First interviews will take place online on 11 September 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Are you a in a strategic business development role with a passion for purpose-driven work? Do you thrive on creating change, building high-performing teams, and developing innovative approaches to generating sustainable income?

We are seeking an exceptional individual to lead the creation of a new income-focused function within our organisation. This is a unique opportunity to reshape and develop a team from the ground up, influence organisational strategy at the highest level, and help secure the resources needed to maximise our impact on the communities and people we serve.

As ourDeputy Head of Income Strategy and Growth you will play a pivotal role in strengthening the organisation's financial sustainability and supporting our long-term mission. Working alongside senior leaders, you will develop and deliver a comprehensive income strategy that brings together fundraising, partnerships, grants, corporate partnerships, and other income-generating opportunities.

You will lead a team through a period of transformation, creating a clear vision, developing capability, and embedding a culture of innovation, collaboration, and continuous improvement.

Key information:

· Hours: 37 hours per week (possibility of condensed hours)

· Work pattern: Monday to Friday 9 to 5pm (flexible and hybrid working)

· Salary: £42,630.00 - £46,182.50 (pro rata for part time)

· Location: Suffolk (Ipswich, Felixstowe, Saxmundham or Bury St Edmunds)

· Transport: Driving licence and own transport is essential as travel will be required between sitesand around Suffolk

· Contract type: Permanent

About You

We are looking for an inspiring leader who combines strategic thinking with a commitment to making a difference.

You will have:

• Experience leading teams through change, transformation, or restructuring.
• A strong record of delivering income growth, fundraising success, business development, or strategic partnerships.
• Excellent stakeholder engagement and influencing skills.
• The ability to balance commercial thinking with organisational values and social impact.
• Strong leadership capabilities with experience developing and motivating teams.
• Excellent analytical, planning, and problem-solving skills.
• A passion for the nonprofit sector and a commitment to helping people and communities thrive.

Key Responsibilities

• Lead the redesign, development, and growth of a newly structured income generation team.
• Develop and implement an ambitious income strategy aligned with the organisation's mission and strategic priorities.
• Identify and develop sustainable income opportunities across fundraising, grants, trusts, corporate partnerships, commissioned services, and other revenue streams.
• Build strong relationships with donors, funders, partners, stakeholders, and supporters.
• Use data, market insight, and sector intelligence to influence organisational decision-making.
• Drive innovation and explore new approaches to income generation and supporter engagement.
• Foster a high-performance culture that enables colleagues to thrive and develop.
• Monitor and report on income performance, ensuring resources are used effectively to maximise social impact.
  
  

This is a rare opportunity to shape a brand-new function and leave a lasting legacy within an organisation that exists to make a positive difference.

You will have the freedom to innovate, the influence to shape strategic decisions, and the satisfaction of knowing that your work directly supports our mission and the people who rely on our services.

Why work for Suffolk Mind?

Suffolk Mind is a highly regarded, and established Mental Health Charity serving its communities, right here in Suffolk.

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

· 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)

· Your birthday day off

· An option to buy or sell annual leave

· Health and dental care insurance plan

· Occupational sick pay scheme

· Pension scheme

· Blue Light Card – offering discounts on 100’s of retailers both in store and online

· Monetary reward for length of service

· Refer a friend scheme

Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

If you are excited by the prospect of building teams, creating sustainable income, and helping a purpose-led organisation achieve its ambitions, we would love to hear from you.

For more information, please make sure you visit the vacancies page on our website and download the full job description and person specification.

Join us and help create a stronger future for our organisation and the communities we serve.

To apply:
Visit our website, from the top menu select ‘get involved’ then ‘vacancies’ in the drop down list.
Attach a CV with cover letter detailing how you meet the job requirements.

JOB CLOSES: Sunday 13th September 2026

ABOUT CHEFS IN SCHOOLS

Chefs in Schools exists to improve children’s health and futures through better school food and meaningful food education.

We work alongside schools and catering teams to transform what children eat every day, particularly in communities facing the greatest barriers to good health. We combine practical support, training, operational expertise and sector influence to help schools serve fresh, nutritious food that children want to eat.

We’re backed by some of the biggest names in food and are ambitious about both impact and scale. We want every child to have access to excellent school food and a real food education, regardless of background.

We are a values-led organisation - bold, honest, collaborative, innovative and focused on solutions.

WHY THIS ROLE MATTERS

You will lead the delivery of Chefs in Schools External Affairs function, ultimately ensuring there is widespread recognition that poor quality school food is unacceptable. Through integrated media, digital and advocacy work, you’ll ensure quality school food is viewed as a vital tool for healthy development and food literacy. 

You will turn strategic direction into coordinated delivery, leading a multidisciplinary team that increases our influence, strengthens our reputation and helps achieve meaningful improvements in school food.

Working closely with External Affairs colleagues and Chief Executive, you will ensure our public profile, policy influence and media work reinforce one another, while creating the management capacity required for a growing organisation. This builds on the new functional structure where media and content, policy and campaigns, and the School Food Review programme all sit within External Affairs.

We want Chefs in Schools to become the most trusted and recognisable voice in the conversation around school food and food literacy. This role will play a central part in building that influence and recognition.

We are looking for somebody who understands that influence is built through consistency, credibility, creativity and cultural relevance as much as through formal communications activity alone. 

WHAT YOU’LL BE RESPONSIBLE FOR

Leadership

• Lead the day-to-day operation of the External Affairs team.

• Translate organisational strategy into clear plans and objectives.

• Ensure media, content creation, campaigns, policy and coalition activity reinforce one another.

• Set priorities and allocate resources across competing work.

• Develop team capability through coaching, support and performance management.

• Contribute to organisational strategy and annual planning.

• Advise on reputational opportunities and risks.

• Ensure innovation is embedded at the heart of our work and approach.

• Deputise at SLT level where appropriate.

• Represent the organisation externally.

• Build a collaborative, ambitious, solutions-focused culture.

Operational planning

• Develop and oversee the annual External Affairs plan in line with strategy.

• Coordinate campaign calendars, policy priorities, publications and media moments.

• Ensure external activity supports fundraising, programmes and partnerships.

• Monitor delivery against KPIs and adjust plans where required.

Campaigns and public engagement

• Provide strategic oversight of policy development and campaigning.

• Challenge and refine policy recommendations before publication.

• Ensure campaigns are evidence-led and aligned with organisational strategy.

• Support relationships with government, sector leaders and coalition partners.

• Build strong relationships with media, MPs, councillors and key stakeholders.

Media & communications

• Oversee media strategy and organisational messaging.

• Ensure consistency across press, social media, website, publications and events.

• Identify media moments and hard hitting stories that will hit the headlines. 

• Sign off major messaging and communications.

• Lead communications planning around major announcements or crises.

School Food Review 

• Provide strategic oversight of the School Food Review programme.

• Ensure coalition work complements Chefs in Schools wider influencing strategy.

• Support senior relationships with coalition partners and funders.

• Remove barriers to delivery for the Programme Manager.

Budget & governance

• Manage the External Affairs budget.

• Ensure safeguarding, risk management and governance requirements are met.

• Oversee procurement of agencies and consultants.

ABOUT YOU

Essential experience and skills

• Significant senior leadership experience across media relations, campaigns, policy or public affairs.

• Experience managing multidisciplinary teams.

• Strong operational planning skills.

• Excellent political judgement.

• Experience influencing senior stakeholders.

• Outstanding written and verbal communication.

• Strong project and budget management.

• Comfortable balancing long-term strategy with fast-paced reactive work.

• Strong understanding of the UK media landscape and digital channels. 

• Excellent communication skills – written, verbal and visual. 

• Experience of working with MPs and other key stakeholders.

• Strong alignment with the mission and values of Chefs in Schools.

Desirable

• Education, food systems or public health experience.

• Coalition leadership.

• Charity senior management.

• Experience working with ministers, journalists and on national campaigns.

OUR COMMITMENT TO INCLUSION

We know that strong candidates may not meet every single requirement listed in this job description.

If this role excites you and you believe you could make a strong contribution to our mission, we would encourage you to apply.

We are committed to building a diverse, equitable and inclusive organisation where people from different backgrounds, experiences and communities can thrive.

Global Communications Lead

Contract type: 12 months Fixed term, Full time, 35 hours per week.

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom or Stockholm, Sweden, subject to right to work eligibility in the respective countries. 
 
If UK-based, a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person 

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below: 

UK: GBP £61,645 per annum with excellent benefits* 
Sweden: SEK 49,000 – 60,000 per annum with excellent benefits. 

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role sits at the heart of WaterAid's global communications and fundraising collaboration, connecting colleagues across the federation rather than belonging to a single team. Working with communications, fundraising and advocacy colleagues across WaterAid's members, regional hubs, country programmes and International Secretariat, the role helps strengthen alignment to support fundraising growth, audience engagement and brand visibility across markets.

About the role

As our Global Communications Lead, you will lead the development and delivery of the global communications plan in support of the global fundraising strategy, working closely with communications, fundraising, advocacy, policy, programme and federation colleagues to drive sustainable change. 

In this role, you will:

• Lead the development and delivery of a joined-up global communications plan that supports fundraising growth, audience engagement and brand visibility across the federation.
• Develop and maintain a rolling 12-month global communications opportunities calendar, helping markets maximise the impact of campaigns, fundraising moments and media opportunities.
• Develop shared communications assets, toolkits, narratives and planning resources that reduce duplication and support more effective delivery across markets.
• Coordinate communications engagement across the federation, including shaping input into the Global Communications and Fundraising Executive and improving information flow between relevant global forums.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Demonstrable experience working in global communications in the not-for-profit sector, with the ability to align stakeholders across cultures, locations and backgrounds to build trust and momentum.
• Experience developing integrated global communications strategies and turning them into clear, deliverable plans with monitoring and reporting.
• Strong insight-led decision making, using data, performance metrics and trend analysis to shape narratives, drive continuous improvement and make sound calls.
• Excellent planning, prioritisation and project leadership skills across multiple workstreams, deadlines and dependencies in a matrix or complex environment, with an agile, solution-focused approach.

Although not essential, we’d prefer you to have:

• Ability to flex working hours to ease time zone challenges.
• Experience working on global marketing
• Understanding of emerging AI tools and their application in communications.

Closing date: Applications close 12:00 PM UK time on Monday 7th September 2026 Interviews are expected to take place the week commencing 14th September.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here) 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

Sue Ryder supports people at the most difficult times of their lives

Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?

The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.

You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.

Key Responsibilities:

• Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
• Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
• Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
• Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
• Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.

Essential Criteria:

• Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
• Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
• Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
• Understand and have experience of project management processes.
• Excellent teamwork, emotional intelligence, and leadership skills.
• Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
• Able to manage time, plans, projects, and tasks effectively.

Desirable Criteria

• Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
• Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme
• and lots more. Please visit our careers website for the full list.

Interviewing on a rolling basis - virtual interview plus a online skills test

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Head of Alumni Engagement & Operations with Kingston University
£60,996 (negotiable) | Full-time (37 hours) | Hybrid working | Kingston upon Thames
 

Charity People is delighted to be partnering with Kingston University to recruit their next Head of Alumni Engagement & Operations.

Kingston University has spent over 125 years transforming lives through education, innovation and opportunity. With TEF Gold recognition across the board, and a Town House Strategy that's rewriting what a modern education looks like, we are focused on helping students develop the skills, networks and experiences to thrive throughout their careers. Integral to this ambition is our global community of more than 280,000 alumni, who's futures have been shaped by the university.

As Head of Alumni Engagement & Operation, part of the senior leadership team of our Development, Alumni Relations and Engagement (DARE) team, you will help us build lifelong relationships with our alumni to support future growth and success.

About the role:

We have a 3-year strategy in place to develop alumni engagement, increase participation and embed philanthropy more deeply across the University, with full support of senior leadership across the board. This is a fantastic opportunity to join our growing team and work with senior stakeholders across the University, to champion the role alumni can play in student success, employability, mentoring, partnerships and philanthropy, and develop a lifelong alumni offer.

Reporting in to the Director of DARE, you'll lead a broad portfolio including alumni communications, events, volunteering, individual giving, CRM, data insight and operational delivery.

About you:

We're looking for someone who understands the power of communities and relationships.

This is a broad leadership role spanning alumni engagement, communications, volunteering, individual giving, CRM, data insight and operational delivery. While experience within alumni relations or advancement in higher education would be valuable, we're equally interested in hearing from candidates from the charity, membership, fundraising, supporter engagement or relationship management sectors. What matters most is your ability to build communities, create meaningful engagement opportunities, use insight to drive decision-making and inspire people to connect with a shared purpose.

You'll be strategic enough to shape the future direction of alumni engagement at Kingston, whilst remaining hands-on enough to build relationships, spot opportunities and bring colleagues and stakeholders with you.

You'll bring:

• Experience developing and delivering successful alumni engagement, advancement, membership, supporter engagement or relationship-management programmes.

• A track record of building communities, growing participation and creating meaningful engagement opportunities
• Strong leadership skills and experience developing high-performing teams
• Confidence using insight, data and CRM systems to inform strategy and decision-making
• Experience overseeing communications, events, volunteering, supporter engagement or related activities
• An understanding of how long-term relationships can lead to advocacy, mentoring, volunteering, partnerships and giving

Most importantly, you'll believe that alumni engagement is about much more than communications and events. You'll be excited by the opportunity to help graduates become mentors, volunteers, advocates, partners and lifelong supporters of the University.

Benefits include

• Generous annual leave entitlement
• Excellent pension scheme
• Hybrid working (with a minimum of 50% of time spent on campus)
• Access to professional development opportunities
• A supportive and inclusive working environment
• The opportunity to shape a high-profile function at one of London's leading universities

Key Dates:

• Closing date: 9th September 2026 - we encourage not delaying your application.
• Interviews: 28th and 30th September 2026 (in person)

How to apply

Charity People are managing this search on behalf of Kingston University.

In the first instance, please send your CV to Glen at Charity People. If your profile matches what we're looking for, we'll be in touch with the full candidate pack and further details about the recruitment process.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

VISION AND MISSION Waverley Abbey is a new spiritual home for a rising generation, based in one of England’s oldest places of Christian prayer, mission and justice. Today, we fire up believers and tool up leaders to play their part in the renewal of faith in the nation and around the world. We are a house of prayer, providing practical education, exceptional hospitality and sparking innovative enterprise. From the first Cistercian monastery in England to the global ministry of Every Day with Jesus, Waverley Abbey has been a place of Christian prayer, mission and justice for over 1,300 years. Now, in partnership with 24-7 Prayer, we are building a new kind of Abbey: a new spiritual home for the nation and a hub that awakens a generation to transform the story of our times through the Gospel of Jesus Christ.

VALUES & CULTURE Our team really is something special. Our people are gold. Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us. But, however wonderfully different we all are, there are five things we’ve got in common, and they are the Waverley Abbey values. Our values are the key to what makes our culture so unique; they’re a reflection of who each of us is and they’re embedded in everything we do. OUR VALUES Integrity Compassion Selflessness Transformational Celebration SO WE EMPLOY AUTHENTIC, SELFLESS, COMPASSIONATE, TRANSFORMATIONAL AND FUN PEOPLE!

JOB PURPOSE This is an exciting senior leadership role with the opportunity to shape how Waverley Abbey tells its story, grows its reach and engages people with its vision. The Head of Marketing and Communications will provide strategic, creative and inspiring leadership across all aspects of marketing, communications, brand and digital engagement. Working across the breadth of Waverley Abbey — including the college, house, House of Prayer, events, hospitality, fundraising and the wider estate — the postholder will develop clear and compelling communication that strengthen our brand trust, reach new audiences and support sustainable revenue growth. This role will ensure that our communications reflect the quality, warmth and bold ambition of Waverley Abbey. You will be a talented and experienced marketing professional, an exceptional leader who mines the gold in others, and an experienced AI champion with a bold vision to play your part to see the Gospel of Jesus transform a generation.

KEY RESPONSIBILITIES Strategic Marketing Leadership

> Develop and lead an ambitious, integrated marketing and communications strategy to support and supercharge Waverley Abbey’s vision, organisational priorities and income objectives.

> Translate organisational strategy into clear annual marketing plans, campaigns, priorities and measurable outcomes, and deliver those plans on time every time.

> Work closely with leaders across the college, House of Prayer, house and estate, hospitality, events, fundraising and other areas to understand their audiences and develop effective marketing responses.

> Significantly grow market share by connecting and building brand trust with new audiences, markets and opportunities to extend Waverley Abbey’s reach and influence.

> Champion and implement AI effectively and wisely to at least 10x our marketing output.

> Ensure marketing activity is focused, coordinated and capable of delivering both immediate results and long-term brand growth. Brand Leadership and Storytelling

> Deliver daily brand and individual stories above the line to build Waverley Abbey awareness, authority and trust. Champion excellent storytelling that communicates the impact of Waverley Abbey through the lives, experiences and communities impacted by our work.

> Lead and be principle guardian of the Waverley Abbey brand and sub-brands.

> Develop a clear, compelling and consistent brand story that captures the heritage, vision, breadth and future direction of Waverley Abbey.

> Ensure the brand is expressed consistently across all communications, campaigns, publications, digital platforms, signage and visitor touchpoints.

> Oversee the development and implementation of brand guidelines and support colleagues to apply them consistently and confidently.

> Protect and strengthen the reputation of Waverley Abbey; identifying, proactively managing and responding appropriately to potential risks. Campaigns, Audience Growth and Engagement

> Lead integrated fundraising campaigns that increase awareness, engagement, participation and income from core and new audiences.

> Develop targeted approaches for student recruitment that increase our HE student enrolments year on year on year, and provide a significantly growing ‘front door’ of non-HE students and trainees via a ‘digital university’.

> Significantly grow house, event and retreat guests to maximum capacity.

> Ensure campaigns are creative, audience-focused, aspirational and informed by meaningful data.

> Establish a clear annual marketing and communications plan aligned with organisational priorities — and deliver on time, every time.

> Strengthen the organisation’s ability to acquire new audiences while deepening engagement with existing supporters, students, guests, customers and partners. Digital Marketing and Content >Deliver the effective and wise use of AI to 10x our marketing output.

> Provide leadership for Waverley Abbey’s websites, social media channels, email communications and wider digital presence.

> Effectively be able to spin-up world class UX websites and apps in short timescales.

>Develop a digital-first approach that makes maximum use of content, video, photography, social media, search, email and emerging platforms.

>Oversee the planning and production of high-quality content that is engaging, market-leading and consistent with the Waverley Abbey voice.

> Ensure the best UX on all websites and that digital platforms are accurate, accessible, engaging, easy to navigate and optimised for search.

>Use analytics and audience insight to improve campaigns and tactics.

>Always be exploring new digital opportunities that could significantly increase Waverley Abbey’s reach and impact. Communications and Public Relations

> Lead Waverley Abbey’s external communications, media relations and public relations activity.

>Develop proactive opportunities to raise the profile of Waverley Abbey locally, nationally and within relevant Christian, educational and hospitality networks.

>Oversee press releases, media statements, articles, briefing materials and external announcements.

>Build strong and constructive relationships with journalists, media partners, influencers and other key stakeholders.

> Lead communications planning during sensitive or high-profile situations, working closely with the CEO and relevant senior leaders.

> Ensure Waverley Abbey communicates with clarity, confidence and integrity. Fundraising and Partnership Communications

> Work in close partnership with fundraising colleagues to develop compelling cases for support, campaigns and supporter communications.

> Ensure fundraising materials communicate Waverley Abbey’s vision, need and impact with clarity.

> Support the development of strategic partnerships that increase the organisation’s profile, influence and reach.

> Create high-quality communications resources for funders, donors, partners, churches and other key stakeholders. Team Leadership and Development

> Lead, inspire and develop a high-performing Marketing and Communications team in collaboration with the Senior Marketing Manager.

> Create a collaborative, creative and supportive culture in which team members are trusted, equipped and accountable.

> Set clear objectives and priorities for the team, ensuring workloads and resources are managed effectively.

> Provide regular one-to-ones, feedback, coaching, development conversations and performance reviews.

> Support the personal and professional development of direct reports, identifying opportunities for growth and increased responsibility.

> Commission and manage freelancers, agencies and specialist suppliers where appropriate.

> Build positive and productive relationships across the organisation, enabling the Marketing and Communications team to operate as a trusted strategic partner. Planning, Budgets and Performance

> Manage the Marketing and Communications budget responsibly, ensuring effective use of resources and demonstrable value — always within budget.

> Establish clear measures of success across brand awareness, audience growth, engagement, recruitment, conversion and income.

> Provide regular performance reports, insight and recommendations to the CEO and Executive Team.

> Use data, audience research and market insight to inform decisions and continually improve performance.

> Manage multiple projects and priorities effectively, ensuring high quality work is delivered on time and within budget. Data and Compliance

> Ensure marketing communications comply with UK GDPR, data protection, consent and privacy requirements.

> Maintain professional, ethical and legally compliant standards across all communications activity. Leadership and Organisational Contribution As a senior Executive member at Waverley Abbey, the postholder will:

> Contribute actively to organisational strategy, planning and decision-making.

> Build strong relationships across all areas of Waverley Abbey and work generously across organisational boundaries.

> Model leadership that is clear, courageous, compassionate and accountable.

> Champion a culture of excellence, collaboration and continuous improvement.

> Embody Waverley Abbey’s values of Integrity, Compassion, Selflessness, Transformation and Celebration.

> Act as an ambassador for Waverley Abbey, representing the organisation externally and internally confidently and professionally.

> Undertake other reasonable duties consistent with the seniority and purpose of the role.

PERSON SPECIFICATION Experience — Essential

> Significant senior-level experience in marketing, communications or brand.

> A strong track record of developing and delivering successful marketing and communications strategies.

> Experience of leading integrated campaigns across digital and traditional channels.

> Demonstrable success in growing audiences, increasing engagement and delivering measurable organisational outcomes.

> Experience of leading, managing and developing a marketing or communications team.

> Strong experience of AI, digital marketing, content strategy, social media, websites, email marketing and audience analytics.

> Experience of working effectively with senior leaders and providing trusted strategic advice.

> Experience of managing budgets, agencies, suppliers and multiple projects.

> Experience of using data insight to evaluate performance and make decisions.

Experience — Desirable

> Experience within a complex, multi-product environment — charity, Christian organisation, education provider or hospitality organisation.

> Experience of student recruitment, fundraising communications, events marketing or customer acquisition.

> Experience of working across an organisation with several distinct audiences, services or brands.

Knowledge and Skills — Essential

> Excellent strategic thinking, with the ability to translate vision into focused and achievable plans.

> Exceptional written and verbal communication skills.

> Strong creative judgement and the ability to recognise and develop compelling stories.

> A sophisticated understanding of brand, audience development and customer journeys.

> Excellent leadership and people-management skills.

> Strong project-management and organisational skills, with the ability to balance strategic leadership and practical delivery. > Commercial awareness and an understanding of how marketing supports organisational growth and income generation.

> Confidence in analysing data, measuring impact and presenting clear recommendations.

Knowledge and Skills — Desirable

> A relevant degree or professional marketing qualification.

> Membership of the Chartered Institute of Marketing.

> Working knowledge of content management systems, customer relationship management systems, email marketing tools and creative software.

> Understanding of the UK higher education landscape.

Personal Qualities The successful candidate will be:

> An imaginative and ambitious leader who is excited by the opportunity to build something significant.

> A gifted storyteller who communicates with clarity, warmth and authenticity.

> Strategic and creative, while also able to bring structure, focus and delivery.

> Collaborative, generous and able to work effectively with colleagues holding different responsibilities and perspectives.

> Emotionally intelligent and confident in navigating complexity.

> Proactive, resourceful and comfortable taking appropriate initiative.

> Committed to excellence without losing warmth, humanity or perspective.

> Resilient, adaptable and able to respond positively to change.

> Personally aligned with the Christian vision and values of Waverley Abbey. Occupational Requirement There is an occupational requirement for the postholder to be a practising Christian. The successful candidate will be expected to affirm Waverley Abbey’s Statement of Faith, participate in the prayer life of the organisation and conduct themselves in a way that is consistent with its Christian ethos and values. This requirement is applied in accordance with Schedule 9 of the Equality Act 2010. Additional Requirements

> Flexibility to work occasional evenings and weekends in support of significant events, campaigns or organisational activity. > Willingness to travel occasionally for meetings, events and partnership activity.

> This job description reflects the current requirements of the role. It may be reviewed as Waverley Abbey develops, following consultation with the postholder. 

Prospectus is delighted to be leading the search for the Head of Research Policy and Legal. This role leads the development of evidence-based, equity-driven research, policy and legal interventions that advance a rapid and fair transition away from oil and gas production in the UK.

Our client supports efforts to create a rapid and fair transition away from oil and gas production in the UK. We urgently need to phase out oil and gas drilling to stay within safe climate limits. Yet, despite having renewable resources in abundance, the UK remains Europe’s second largest oil and gas producer.

We can and must be ambitious about moving past oil and gas production, while empowering and supporting workers and communities who rely on the industry for their livelihoods. Working with everyone from policy-makers and Parliamentarians, to academics and campaigners, the organisation undertakes research, analysis and campaigning to support a rapid and fair transition away from oil and gas production in the UK.

This role leads the development of evidence-based, equity-driven research, policy and legal interventions that advance a rapid and fair transition away from oil and gas production in the UK. Core responsibilities will include:

Team management and staff development

• Leading the organisation's RPL team, fostering an inclusive, high-performance culture and line-managing senior staff.
• Supporting Principal advisers and researchers to lead their respective sub-teams Implementing project management, commissioning, and prioritisation processes for smooth organisational integration, and overseeing monitoring, evaluation, learning, and the team budget to support fundraising.

Strategy, thought leadership and advocacy

• Defining and overseeing the organisation's research, policy, and legal agenda.
• Translating the mission into evidence-based proposals, providing thought leadership to the climate sector.
• Strengthening messaging, brand, advocacy, and partnerships with high-quality insights and quality assurance, and building high-level relationships with external stakeholders and overseeing commissioned work.

Organisational leadership and management

• Contributing actively to organisational strategy and culture as a Senior Management Team (SMT) member.
• Monitoring risks, implementing mitigations, and ensuring smooth cross-team collaboration.

General responsibilities and duties

• Fulfilling duties professionally in accordance with operational policies and wider objectives.
• Contributing to the ongoing evaluation and improvement of activities.
• Maintaining positive stakeholder relations and work outside usual hours if required.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

We are seeking an organised, proactive, and people-focused Business Support and Grant Manager to join our growing charity. This new full time role has been created to support increasing demand and offers the opportunity to contribute directly to projects that deliver lasting community impact. The position is offered on a two-year fixed-term contract, with the intention of becoming permanent. Some UK travel, including occasional overnight stays, will be required.

Reports To: CEO

Contract: Full Time Fixed Term (2 years) with the intention of becoming permanent

Location: Within commuting distance of Milton Keynes, with UK travel and occasional overnight stays. Hybrid working from home will be optional following an induction period of at least two months at the head office. 

Purpose of the Role: To provide effective business support and development assistance to the charity while managing community grants from application through to award, monitoring and reporting. The postholder will support organisational growth, stakeholder engagement, tendering for new contracts, and the delivery of grant funding that creates positive community and social impact.

Probation Period: Four Months

Key Responsibilities:

Business Support

· Support the day-to-day operational effectiveness of the charity.

· Coordinate, prepare and submit tenders and business proposals.

· Gather and collate information from internal and external stakeholders to support submissions.

· Ensure all submissions are completed accurately and within deadlines.

· Support the CEO and Grant Director with reports and presentations.

· Maintain accurate records, databases and organisational documentation.

Grant Management

· Administer grant programmes from application to project completion.

· Review and assess funding applications against agreed criteria.

· Undertake due diligence and eligibility checks.

· Attend community benefit fund Advisory Panel Meetings.

· Monitor grant expenditure and funded project progress.

· Review monitoring reports and evaluate project outcomes.

· Ensure compliance with governance, funding conditions and reporting requirements.

· Maintain accurate grant records and audit trails.

Stakeholder Engagement

· Develop and maintain positive relationships with funders, applicants, community groups and partners.

· Provide guidance and support to applicants throughout the grant process.

· Support the onboarding of new clients.

· Represent the charity at meetings and events and public consultations.

· Act as a key point of contact for stakeholders and grant recipients.

Community Benefit Funds

· Support the development and delivery of community benefit funds.

· Assist with planning, governance, assessment and reporting activities.

· Support research and community engagement initiatives.

· Contribute to ensuring funds deliver measurable and lasting community outcomes.

General

· Uphold the values, policies and procedures of the charity.

· Work collaboratively across the organisation.

· Undertake other duties appropriate to the role and level of responsibility.

Person Specification

Essential Criteria:

Experience

· Experience of preparing tenders, funding bids or funding applications.

· Experience of stakeholder engagement and relationship management.

· Experience of managing multiple projects and competing priorities.

· Experience of producing reports and maintaining accurate records.

Knowledge

· Understanding of grant-making processes and funding assessment principles.

· Knowledge of governance, compliance and accountability requirements.

· Understanding of community-focused or charitable activities.

Skills & Abilities

· Excellent written and verbal communication skills.

· Strong organisational and project management skills.

· Ability to assess information objectively and make evidence-based recommendations.

· Strong attention to detail and accuracy.

· Ability to build effective relationships with a wide range of stakeholders.

· Competent in Microsoft Office applications and database management.

· Ability to work independently and use initiative.

Personal Attributes

· Proactive and self-motivated.

· Professional and trustworthy.

· Strong commitment to fairness, transparency and integrity.

· Adaptable and solutions-focused.

· Passionate about supporting communities and delivering positive impact.

Desirable Criteria

Experience

· Experience working within a charity, community organisation, social enterprise or funding body.

· Experience managing community benefit funds.

· Experience of contract management or project delivery.

· Experience supporting senior leaders or board-level governance activities.

Knowledge

· Understanding of social value and community wealth-building principles.

· Knowledge of charity governance and funding environments.

Qualifications

· Degree-level qualification or relevant professional experience.

· Relevant qualification in business administration, project management, fundraising, grant management or a related discipline.

Other Requirements

· Willingness to travel across the UK.

· Ability to undertake occasional overnight stays.

· Right to work in the UK

· UK Driving License

Fulfilment Manager
£42,750 - £46,500 per year
Fixed term until end of February 2027, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves
We're looking for a Fulfilment Manager to join us on a fixed-term contract until the end of February 2027. This is an exciting opportunity to play a key role in how we support our fundraisers, supporters and people affected by prostate cancer, ensuring the smooth delivery of fulfilment services across the charity. You'll manage our relationship with an external fulfilment partner, making sure services are delivered efficiently, cost-effectively and in line with agreed standards.

You'll join us at a pivotal time as we begin working with a new supplier. Working closely with colleagues across fundraising, supporter care, health information, digital and customer operations, you'll lead on supplier performance, service improvements and process optimisation. Using data and insight, you'll identify opportunities to enhance the supporter experience, protect income and help ensure our fulfilment service continues to meet the changing needs of the charity.

Alongside leading our fulfilment service, you'll manage and develop our ecommerce function. From stock forecasting and product development to supplier management and shop performance, you'll ensure our online shop delivers a great customer experience, supports fundraising objectives and continues to grow its reach and impact.

You'll also provide line management support to the E-Commerce Executive, providing guidance, feedback and development opportunities to help them thrive.

What we want from you
We’re looking for someone who enjoys improving processes and building strong relationships.  You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.

You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.

You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. Ideally, you’ll also have line management experience.

If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the link.

The closing date is Sunday 6th September 2026.  Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th September 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Summary for full details and how to apply please read the Recruitment Pack on our website link has been provided

1. Working closely with the Head of Creative Engagement to deliver HOME’s year-round Creative Engagement offer for young people, schools and communities.

2. Lead multiple Creative Engagement visual art projects, facilitating HOME Young Artists Studio, producing Horizons Festival, curating HOME’s Inspire Gallery and wider Creative Engagement Programme.

3. Be part of working groups and collaborate with colleagues to ensure that the engagement programme links directly to and is part of HOME’s overall programme – as directed by the Head of Creative Engagement or CEO.

4. Embed best practice in relation to working with young people, schools and communities. Prioritise safeguarding and shape an accessible and inclusive programme of work.

5. Recruit, support, contract, liaise and supervise freelance artists and other creative practitioners engaged in the delivery of projects.

6. Uphold set financial processes and effectively manage project budgets regularly reporting to the Head of Creative Engagement.

7. Implement effective project management, with a high level of project administration, manage time and resources and implement effective administration processes in order to produce high-quality and ensure set outcomes and outputs are delivered in a timely manner. 

8. Develop opportunities and shape pathways to careers for young people and communities.

9. Maintain a working knowledge of and participate in regional and national engagement, creative health and visual art networks, to keep up to speed with developments within the sector.

10.  Work with the Marketing and Communications team to ensure work is effectively promoted. Regularly writing copy and providing content for social media and updating the website in order to raise the profile of HOME’s Creative Engagement work at a local and national level.

11. Work with HOME’s Development Team to identify and support fundraising and reporting when needed.

12. Develop and implement an effective monitoring and evaluation strategy for the programme and to provide written reports when required.