Office administrator jobs

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

Leadership and strategy

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

Management and Supervision 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

Policy & Strategic Legal Work

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

Finance & Fundraising

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 9am on 23 June 2025.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We anticipate that we will invite candidates to an initial online interview on Wednesday 3rd July 2025, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Wednesday 9 July 2025.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

Join a dynamic Insight team and help shape its future! The Insight Team at BUCS is fairly new and this role has scope to help identify new opportunities and achieve the team’s ambitions.

The Insight Analyst will work with the Insight Manager to collect, analyse, and present data and insight to BUCS staff, members and other stakeholders. The Insight Analyst will also take the lead on key projects that support the Insight Manager to deliver the overall data and insight strategy.

The ideal candidate will have at least one year of experience working in insight, market research or a similar field. They will be confident with a range of data collection and analysis methods, have experience of deriving high-quality insights from quantitative and qualitative data, and be able to present these insights to non-specialist audiences in a clear, actionable way.

Working at BUCS

BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.

Benefits include:

• Generous Pension Scheme
• Access to paid Health Care Plan once the probationary period has passed. 
• Tax-free - Cycle to work scheme
• Christmas Closure 
• Volunteering Day leave
• Flexible - hybrid working
• Wellbeing and Social activities
• Company-supported Learning and Development opportunities

How to Apply

Please apply via our external recruitment platform Applied (copy and paste the link to your browser).

Should you have any questions about the role, please contact Liz Prinz. You can find further information on the BUCS website on our find a job section. 

Application deadline:Monday 30 June 23.59pm 

Interview Information: If successful candidate will be called to interview on the provisional date of 9 July.

Variety is looking for a Corporate Partnerships Executive to support the development and delivery of our corporate partnerships portfolio and to support securing new partnerships. Our corporate supporters are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as we launch a three year strategy to drive ambitious growth, with a new Director of Fundraising in place. You will support the delivery and development of sector-leading partnerships.

You will play a key role in our collaborative and high-performing team, working across the fundraising team to develop corporate leads from our high profile events and supporters, support our existing partnerships and drive corporate engagement to achieve our goals.

About Variety
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.

KEY RESPONSIBILITIES
● Support the account management of corporate partnerships, delivering first class stewardship, increasing engagement and supporting delivery for maximum potential for Variety
● Research business leads to feed the corporate pipeline and new business approaches, identifying prospects
● Keep partnership account plans up to date including fundraising, communications, finance and impact reporting, ensuring we meet key deadlines
● Send fundraising materials to supporters and corporate partners to enhance staff fundraising and engagement
● Attend Varity fundraising and awareness events, maximizing engagement opportunities for corporate partners and building relationships with supporters, while working closely with the services and communications team
● Managing a portfolio of smaller partnerships, giving great stewardship and ensuring donations and fundraising come in as planned
● Support budgeting of income from partners and reforecasting income
● Support administration in fundraising including sending out materials, replying to general enquiries, creating proposals and invoicing partners
● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising strategy
● Represent Variety externally at events and cheque presentations

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Experience of two years working on a fundraising team
• Experience of attending events and representing a charity
• Experience of donor stewardship and excellent customer service
• Good writing and communication skills
• Good organisational skills and multi-tasking during busy periods
• Enthusiastic, energetic, self-motivated
• An understanding of corporate fundraising

HOW TO APPLY
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on Monday, 16th June at 5pm with interviews taking place week commencing 23rd June.

We expect demand for this role to be high and will be shortlisting as applications arrive, and suggest early submission. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, Medicash scheme.

This is a hybrid role, working 3 days in the Central London office and 2 days working from home. Hours of work; 9am - 5pm

EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

The National Lottery Community Fund is seeking a Strategic Communication Lead, Northern Ireland to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK.

As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.

You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.

Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.

We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.

Key responsibilities

• Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
• Build and lead matrix teams to deliver integrated communications campaigns
• Develop and implement communications plans that drive engagement with key stakeholders
• Provide senior counsel on reputation management and crisis response
• Act as senior regional point of contact for communications and external affairs
• Ensure consistent messaging across all customer journey touchpoints
• Represent the Fund with key external stakeholders and opinion formers

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.

Interview date: Friday 18th July and Monday 21st July (Morning only on both dates)

On application, please align your supporting statement to the criteria below

Essential criteria

• Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
• Strong influencing skills with both internal colleagues and external partners
• Significant experience in building and leading high-performing teams in a matrix-management setting
• Demonstrable understanding of public affairs in devolved governments
• Experience providing strategic communications counsel to senior leaders including at times of reputational risk
• Experience in leading crisis communications
• Excellent project management skills in a complex organisation with competing deadlines
• Demonstrable experience in using data and insight to inform and deliver communications campaigns.

Desirable criteria

• Experience working across multiple regions or countries
• Track record of developing innovative communications approaches
• Experience in one or more of our mission areas

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The National Lottery Community Fund is seeking a Strategic Communication Lead, Wales to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK. It is essential that you are a Welsh-speaker.

As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.

You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.

Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.

We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.

Key responsibilities

• Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
• Build and lead matrix teams to deliver integrated communications campaigns
• Develop and implement communications plans that drive engagement with key stakeholders
• Provide senior counsel on reputation management and crisis response
• Act as senior regional point of contact for communications and external affairs
• Ensure consistent messaging across all customer journey touchpoints
• Represent the Fund with key external stakeholders and opinion formers

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.

Interview date: Friday 11th July

On application, please align your supporting statement to the criteria below

Essential criteria

• Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
• Strong influencing skills with both internal colleagues and external partners
• Significant experience in building and leading high-performing teams in a matrix-management setting
• Demonstrable understanding of public affairs in devolved governments
• Experience providing strategic communications counsel to senior leaders including at times of reputational risk
• Experience in leading crisis communications
• Excellent project management skills in a complex organisation with competing deadlines
• Demonstrable experience in using data and insight to inform and deliver communications campaigns.

Desirable criteria

• Experience working across multiple regions or countries
• Track record of developing innovative communications approaches
• Experience in one or more of our mission areas

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About Gaddum

Gaddum is one of Manchester’s oldest charities, having been around for almost 200 years. We are a mental health and carers charity that provides support to individuals and families across Greater Manchester and the North. Our work spans across a range of services, including mental health support and carer assistance, aiming to empower individuals to live healthier, more independent lives.

Our mission is clear... to help every individual in the communities we serve to achieve equitable health, wealth and self. This means not only providing direct support through our services but also championing the rights of those who may otherwise go unheard and campaigning for systemic change across our sector.

As an anchor institution, Gaddum plays a key role in supporting the sustainability and development of the voluntary, community and social enterprise (VCSE) sector. We work alongside other organisations to ensure their impact is recognised and that the sector is equipped to meet the needs of the communities we serve.

Our Values…

…are our foundations – they are what hold us firm in uncertain times, and they are our reference point for all that we do. We value:

Being Heard: no matter why or how someone finds their way to us, we will listen

Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people

Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve

Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance

Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focusing on quality

Job Purpose

As the Marketing and Communications Lead at Gaddum, you will be at the forefront of shaping and delivering Gaddum’s marketing and communications strategy. Your work will raise awareness of our services and amplify the voices of those we support, helping to change perceptions around mental health, carers and community support.

Working with the Senior Leadership Team, you will lead on strategic campaign planning, media relations, stakeholder engagement, crisis communications and brand management. You will ensure that Gaddum’s brand and voice are consistently represented across all channels – internally and externally – and that our values are effectively communicated.

You will lead content creation, ensuring all marketing materials effectively showcase Gaddum’s services. By delivering clear, impactful messaging, you’ll strengthen our presence, expand our reach and reinforce Gaddum’s reputation as a trusted leader in mental health and carers’ support.

Main Duties

Strategy and collaboration

• Work closely with internal teams, SLT and external partners (including brand, communications, digital, media agencies, and national campaigns).

• Develop organisation-wide competencies around using the brand, and empower others to become brand ambassadors for Gaddum, ensuring best use of own and organisational resource.

• Support the development of new services through market research and audience insight to maximise marketing impact.

• Where identified, collaborate with fundraising initiatives to create timely campaigns that increase income and promote key areas of work.

Brand and content management

• Provide training and support to staff on branding, marketing and media engagement.

• Manage all aspects of visual content, including photography briefs, photoshoots and our image library.

• Lead the production and distribution of print and digital publications.

• Review, develop and maintain the website, updating content, improving functionality and monitoring performance.

• Expand and manage Gaddum’s social media presence.

Media and public relations

• Build and maintain relationships with media, key influencers and relevant organisations to increase Gaddum's profile locally and regionally.

• Manage media and press coverage, produce press releases and respond to media enquiries.

• Train staff to effectively handle media requests and represent Gaddum confidently.

Impact storytelling

• Coproduce a bank of personal stories that demonstrate the impact of Gaddum’s work and challenge stigma around mental health, carers and the VCSE sector.

• Working alongside individuals, groups and communities, ensure lived and living experience is at the heart of Gaddum’s stakeholder engagement. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check. 

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

Charity: Concordia

Location: Portslade Office (with national and international travel)

Role Type: Permanent, Full-time

Salary Range: NJC PO 1- PO2 £35,745 - £40,221

Working Hours: FTE, 35 hours per week. It is also expected that the post-holder will fulfil any occasional additional duties during evenings and weekends as required and work flexibly to do so.

Benefits include:     25 Days holiday + extra day with each year of service (up to 5 years)

                                    Flexible working

                                    Fruit, Tea & Coffee

                                    Social activities

                                    Free onsite parking

                                    Pension

We are seeking a dynamic and proactive Operations Manager to join our team. Working closely with the Operations Director, you will provide day-to-day leadership and support to the Commercial Operations team, with a strong focus on data management, reporting, and driving operational efficiency.

Who are Concordia?

Our vision is a world of peace, prosperity and opportunity

Concordia exists to promote and build international peace and equality. We do this through cross cultural work and volunteer placements.

Between 1943-2024, Concordia supported an estimated three-quarters of a million people to take part in activities and projects that support communities both in the UK and across the globe. Whether bringing people from overseas to the UK, or sending UK citizens abroad, we aim to provide life-changing opportunities.

Today, we continue to place international workers on UK farms to carry out a range of seasonal work, as well as helping to bring in harvests and feed the nation while enabling prosperity for the communities of workers back home. We also facilitate volunteer placements, for individuals and groups, specialising in international and cross-cultural exchange.

Our Vales:

Kind

Our focus is on the wellbeing of everyone who participates in our programmes so they have a positive, fair and rewarding experience. We ensure a high degree of attention to detail for every person who takes part and their individual needs. 

Courageous

We are courageous and stand up for individuals, making sure everyone benefits from our programmes. We engage constructively with governments and other key stakeholders to ensure our programmes are robust and ethical.

Impact

We empower individuals from diverse backgrounds, which in turn supports communities locally and internationally. Our initiatives focus on individual impact, creating a ripple effect of positive change that carries across the world.

What does being an Operations Manager at Concordia look like?

In this key role, you will contribute to the ongoing development and improvement of Concordia’s Seasonal Worker Programme (SWP), ensuring the smooth and effective management of all SWP operational processes. You will also represent Concordia at international events and network meetings, promoting our work and building valuable partnerships.

In this role you’ll:

· Support the Operations Director in implementing and delivering the Concordia commercial strategy, ensuring all agreed objectives and programme targets are met.

· Provide effective day-to-day leadership and management of a 12-member operations team, promoting collaboration and accountability.

· Monitor operational performance closely through dashboards, ensuring KPIs are achieved and consistently reviewed.

· Drive improvements in reporting and data visibility by enhancing the use of the bespoke database system.

· Produce regular and ad hoc reports to track commercial performance against targets, drawing insights from CRM systems and multiple data sources.

· Lead overseas Agent Audits as required - international travel involved.

· Analyse Seasonal Worker survey results and generate clear reports highlighting key trends in satisfaction and operational challenges.

· Ensure holiday planning and resource allocation are well managed to maintain service continuity.

· Demonstrate a personable, approachable management style, with proven experience leading, motivating, and developing teams

Is this the role for you?

Are you a highly organised and motivated individual with excellent administrative skills?

Can you spot and act on opportunities for growth?

Are you creative, detail-orientated and able to manage multiple priorities while communicating with passion and clarity?

Are you committed to high standards and continuous improvement?

We’re looking for a candidate with proven experience in a fast-paced, target-driven operations environment. You’ll bring strong multitasking and communication skills, a track record of driving performance improvements, and advanced Excel capabilities including reporting with macros and database connections.

A full driving license and use of a suitable vehicle would be advantageous but not essential.

Closing date for applications: 20 June 2025

Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not heard from us by 11 July, please assume that your application has not been successful on this occasion.

Overview

UoGSU is a value-driven organisation. The work we do has the power to impact the real, lived experiences of our members - and how we do it is incredibly important. UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire. 

Students’ Unions are amazing membership organisations bringing together hundreds of students with shared and varied interests. The Advocacy & Campaigns Manager is a key role within UoGSU ensure that the Students’ Union operates as a democratic organisation, that the student voice is heard and a part of everything we do.

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

About the role

Student voice is central to the SU, a key part of what makes us a special place to work and critical to our mission to support students to have the best experience possible whilst they study at UOG.

The Advocacy and Campaigns Manager leads a team of people whilst also supported elected and employed student leaders to shape the student experience of all UoGSU members. A critical management role, there is scope to shape a team and develop on a solid foundation and fruitful partnership with our institution.

Key Details 
Closing Date: Friday 4th July 
Interview Date: Wednesday 16th July/ Thursday 17th July
Start Date: August/September 2025

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advise that you look through the person specification in the job pack available on our website.

Candidates are able to arrange an informal conversation with Lou Fensome, Chief Operating Officer in advance of submitting an application. To arrange an informal conversation please contact find contact details in the job pack via our website. 

Key details

• Job Title: Advocacy & Campaigns Manager
• Location: Across all of the main UoGSU sites, with a flexible working policy.
• Department: Student Voice and Advocacy
• Reports to: Chief Operating Officer
• Salary: £30,002
• Contract Type: Full Time, permanent 
• Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union
• Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate

Main purpose of the job

The role exists to ensure that the Students’ Union operates as a democratic organisation and that the student voice is heard and a part of everything we do. The position will:

• Manage, review and promote the Student Representative structure
• Develop robust mechanisms for gaining student feedback in order to fulfil the
• Students’ Union’s key objective of effective representation.
• Lead on elections for our Full Time Officer team.
• Work closely with the University as well as internal SU staff and student leaders.
• Oversee the work of our independent and impartial advice service.

Lead on academic representation

• To manage, develop, promote and review student representative schemes across the SU structures in partnership with UOG colleagues.
• To liaise with the relevant University staff in matters of student representation and ensure administrative processes are effective.
• To devise and deliver student representative training in a manner which is accessible to all students.
• To manage, develop and promote SU feedback tools (both online and in-person alongside wider student voice activities and events.
• To ensure that feedback from all sources is analysed through a student focused lens.
• To work with student leaders and ensure actions developed from feedback is taking place where appropriate.
• To regularly formally report on feedback received through SU channels to university stakeholders and relevant committees.
• To lead on the production of key SU research and reports as necessary (including but not limited to government/sector led consultations) and support team members to produce other research as required.
• To develop and deliver reports for internal audiences based on data, insight and student voice.
• To act as a key support staff member in University meeting alongside elected student leaders providing support and briefings as necessary.
• Support career staff and student leaders to negotiate actions and decisions during University change projects.

Support and develop our democratic functions

• To effectively encourage student engagement with democracy.
• To oversee all election processes and act as Deputy Returning Officer for SU
• elections.
• To stay informed of local, national and international student experience developments in order to advise the elected student leaders.
• To act as the lead staff member to the Annual General Meeting of students and SU Council meetings.
• To assist in the review and updating of SU Governance documents.
• To support and advise elected Officers on their student-led campaign activity (also known as priority campaigns)

Advice and advocacy leadership

• To have responsibility for the independent SU Advice Service.
• To design and deliver improvements to the developing service which may include the
• building of triage support, referrals or innovative ways of work with other agencies
• To ensure that service standards for the operation of the independent SU Advice Service are monitored and upheld at all times.
• To ensure the SU Advice Service is delivered in an actively inclusive manner making its services accessible for all of our members.
• To ensure best practise is followed in the storage and use of sensitive information held by the SU Advice Service in line with GDPR and any other relevant data legislation.
• To ensure that the work of the SU Advice team links well with student representatives and the campaigning elements of UoGSU to make best use of service data trends.
• To act as an advocate for the service within the UOG community and beyond. This will include the production of reports to develop funding streams for the service.

To view our full job pack and person specification please visit our website.

About Us

At St Andrew’s Hospice we provide compassionate, specialist palliative care to those with life-limiting illnesses, ensuring dignity, comfort, and support for our patients and their families. Every year, our hospice touches hundreds of lives, and every donation we receive helps us to deliver this critical care. Now, more than ever, we need a strategic leader to grow and diversify our income streams, making our work possible for years to come. If you're ready to bring your energy, creativity, and expertise to a role with purpose, we’d love to hear from you.

The Role

As the Corporate & Events Fundraising Manager, you will maximise income generation from events, businesses, corporate supporters, and major donors, in alignment with the Fundraising Strategy and annual income targets. This role will lead the Corporate and Events team, overseeing major gifts, stewardship, and donor development while maintaining the highest professional standards and regulatory compliance.

You will:

· Be the face of St Andrew’s Hospice within the corporate community and be responsible for establishing, growing and managing fundraising partnerships with new and existing corporate supporters.

· Be responsible for working as part of the Senior Fundraising Leadership team to meet the organisation’s income targets.

· Work with the Corporate and Events Team to organise and develop all allocated fundraising events and third party business fundraising activity, and manage these within agreed levels of expenditure.

· Have line management responsibility for the Corporate and Events Team and volunteers.

· Develop and nurture relationships with event sponsors, participants, businesses and corporate partners, to encourage support for St Andrew’s Hospice.

· Represent the Hospice at fundraising events, deliver impactful presentations, and ensure donor stewardship is handled with care, adhering to best practices and Fundraising Regulation guidelines.

· Support the work of the wider Fundraising department with other fundraising duties or initiatives as required.

What We’re Looking For:

· Proven experience of delivering 6 figures or more of income related targets.

· Experience of delivering financially successful and well-planned events to maximise income for St Andrew’s Hospice.

· Experience and knowledge of working with the business community to secure support and develop their supporter journey.

· Proven experience of working within local communities to generate income and support. Experience of working with corporate partners & organisations to deliver pitches and secure Fundraising support.

· Experience of managing a team and ensuring the highest level of performance is achieved.

· Experience of Health and Safety in relation to full event planning and supervising team liaison with external license providers and related providers.

Why Join Us?

• Be Part of a Purpose-Driven Team: Every day, your work will help provide essential care to those in need.
• Make a Tangible Impact: Your efforts will be key to ensuring St Andrew’s Hospice can continue its mission.
• Career Development: We are committed to supporting your growth with ongoing training and development opportunities.

Further Information: More detailed information on the role is available in our Job Pack. If you would like further information or to have a discussion/visit prior to applying please contact our HR team who will arrange this with our Head of Income Generation.

Post Title Housing First Support Worker

Salary Up to £32,000

Hours 35 hours a week

Line management           None

Location SCT’s satellite site, Tower Hamlets

DBS: Enhanced Adult Workforce DBS is required for this role

Additional Benefits  BUPA Employee Assistance Programme and Wellbeing plan 

Cycle to work scheme 

Season ticket loan

25 days annual leave (rising to 30 days) plus bank holidays

Contributory Pension Scheme with employer-matched contributions of 5% 

Training and development opportunities

ROLE AND RESPONSIBILITIES

About the Role

As a Support Worker in our Housing First team, you’ll be a key point of contact for a small caseload of residents (approx. 6). You'll offer tailored, compassionate, housing-related and other person-centered support—enabling residents to articulate and achieve their goals, navigate systems, and rebuild their lives.

You’ll work closely with SCT’s internal services teams and external agencies to remove barriers, promote wellbeing, and champion the voice of each resident.

Key Responsibilities

Support and Advocacy

• Deliver person-centred, trauma-informed support to Housing First residents.
• Conduct comprehensive needs and risk assessments.
• Develop meaningful relationships that foster trust, choice and wellbeing.
• Advocate for residents’ access to healthcare, housing, benefits and specialist services.
• Support residents with practical tasks like budgeting, appointments, and accessing community resources.
• Encourage participation in community drug and alcohol services, and other recovery pathways.

Housing and Recovery Support

• Help residents secure, move into, and sustain suitable accommodation.
• Support the use of residents’ personalised budgets (e.g., for furniture, clothing, etc.).
• Work with residents and our housing partner to resolve issues and prevent eviction.
• Facilitate access to SCT’s wider services as required.

Collaboration and Coordination

• Build strong partnerships with local services, agencies and community networks.
• Maintain clear records on In-Form and contribute to reports and evaluations.

About You

Essential Skills and Experience

• Experienced in supporting adults with complex needs (e.g., addiction, homelessness, mental health).
• Possesses strong organisational skills and is able to work independently.
• Has excellent interpersonal, communication and active listening skills.
• Has up-to-date safeguarding knowledge.
• Is confident in the use of IT and a range of software packages.
• Is flexible, resilient, and adaptable to a changing environment.

Desirable

• Knowledge of trauma-informed care and PIE approaches.
• Understanding of the benefits system and tenancy sustainment.
• Familiarity with In-Form or comparable CRM system.

What We Offer

• A collaborative, inclusive and values-led working environment.
• Ongoing training and professional development.
• Opportunities to contribute to innovation within the Housing First team.
• The chance to make a meaningful difference in people’s lives.

As Store Manager (known internally as General Store Manager) of Scope's Andover store you will have autonomy to run the store using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! Every day there will be a different challenge that you will find extremely rewarding. 

The role

Permanent - 35 hours per week 

Location - Scope's Andover shop, SP10 1RL

As General Store Manager you will:

• Oversee all aspects of stock collection, preparation and display and look at ways to build stock donations. 
• Ensure accurate cash handling, banking and financial reporting.
• Recruit, manage, and develop staff and volunteers within Scope’s HR and operational policies and procedures and foster an inclusive team working environment.
• Deliver exceptional customer service and engage with the local community to strengthen ties. 
• Review and implement all relevant Health and safety policies to ensure compliance.

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above. 

About You:

To be successful in this role you will:

• Have previous fashion and homeware experience and ideally previous experience of managing a large store footage.
• Be personable and have excellent customer service skills.
• You will be commercial and have a can-do attitude 
• Have the ability to work collaboratively.
• Have excellent accuracy and attention to detail.
• Be proficient in the use of Microsoft Office.
• Be numerate and ensure accurate cash handling, banking, and financial reporting.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people. 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Our shops are located across England and Wales and each shop has its own character and personality. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email our recruitment team. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.  

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to the Scope website via the link. 

How to apply

Click the apply button to create an account and complete your application form.

We welcome all applications by 11:59pm GMT on Tuesday 12 June 2025

Role: Marine Scientist

Contract: Permanent

Holiday: 25 days per year plus Bank Holidays

Based: Hybrid working – London (Paddington) or Cornwall (Newquay) office three days per week with two days home working. 

Reports to: Director of Policy and Research

Are you an ambitious science-based advocate for a healthy ocean in the UK?

• Are you passionate about protecting UK seas, including ending overfishing, stopping fossil fuel expansion, and protecting seabed habitats?
• Are you a scientist by background with the ability to research and translate the latest science and data in support of our campaigns?
• Do you have a good network of contacts in the academic and NGO communities?
• Do you have experience of managing or conducting research projects?
• Do you want to join one of the world’s most effective marine conservation organisations with an exciting and expanding UK presence?

Oceana

Oceana is dedicated to protecting and restoring the world’s oceans on a global scale. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. Globally, Oceana has won more than 325 policy victories for marine life and habitats. From stopping bottom trawling in sensitive habitat areas to protecting sea turtles from commercial fishing gear, our victories represent new hope for the world's ocean. Our talented staff consists globally of about 240 people, working in more than twelve countries, including scientists, communications, fundraising, finance, administration, policy, and advocacy experts.  All team members have the opportunity for occasional travel to our headquarters in Washington, DC to connect with the global network.

Oceana in the UK is tightly focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments.

We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and influencing policymakers directly for commitments at key moments throughout the year.

Our small, experienced, and highly motivated team work in geographically diverse locations in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance.

We’re proud to be bold, creative, agile and visual in our campaigns, and proud of the team we’re creating here in the UK. We’d love for you to join us.

Job Purpose

We are looking for a Marine Scientist to play a substantive role to support all of Oceana’s UK campaigns. Research, science and data are at the heart of Oceana’s UK work, underpinning our policy positions, creating campaign moments and answering key questions with new research.

The successful candidate will write and project manage research to unlock key campaign questions relating to overfishing, habitat protection and energy in particular, as well as other potential campaign areas in future. They will also work to increase Oceana’s presence within the academic community, attending relevant conferences and meetings and seeking future collaborations on topics of interest.

The Scientist will report to and be supported by the Director of Policy and Research, and work closely with science colleagues across the Oceana global network and beyond. Eligible candidates should have some experience in conducting research, including analysing data, but we’re equally looking for passion, motivation and a drive to protect the ocean. You should be a self-starter, with a strong ability to work independently and as part of a small but growing team.

Role Overview

• Support the delivery of Oceana’s campaigns, working with the Director of Policy and Research and relevant campaign teams.
• Research, draft and/or review content for Oceana’s scientific reports and other external communications, with particular attention to scientific accuracy.
• Gather evidence to support Oceana’s UK campaigns, including analysing primary and secondary data, conducting literature reviews and creating position papers.
• Commission and project manage research from external partners as needed, managing relationships through the duration of any projects.
• Work closely with the Oceana HQ Science and Strategy team and other scientist colleagues in the Oceana network to gather insights, inspiration and knowledge.
• Coordinate relevant stakeholders to ensure internal scientific reviews are completed in line with campaign timelines.
• Build strong external relationships within the academic community and represent Oceana to ensure we advance our goals with a wide range of stakeholders, from the general public to politicians.
• Actively participate in key policy and research conferences and events to defend and advance Oceana campaign goals.
• Maintain subject matter expertise and identify areas for new research by following the current literature, attending relevant meetings, and communicating with peers in the field.
• Represent Oceana externally in relevant networks, with partners and in the media as needed.
• Conduct other policy and research tasks as agreed and required.

Candidate Requirements

Education and work experience

• Degree, ideally masters-level, in environmental, fisheries or marine science, or a related field.
• Familiarity with marine and climate issues, regulations and policies in the UK, as well as with key institutions and decision-making processes.
• Experience writing or commissioning primary or secondary research and associated materials summarising the work.
• A passion for UK seas and delivering a healthy ocean in general.

Skills and knowledge

• Familiarity with UK marine and fisheries policy and science.
• GIS and database proficiency, including basic knowledge of GIS mapping and statistical analysis.
• Strong project management skills, with experience managing multiple workstreams and projects effectively to time and budget.
• Ability to represent Oceana in a professional and responsive manner both within and outside the academic community
• Excellent writing, editing, communication, organisational and research skills with the ability to confidently distil scientific messages to stakeholders with varying levels of expertise.
• Commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours, and proactively managing bias.
• Integrity and the ability to work with confidential information with discretion.
• Ability to work collaboratively with staff and other organizations.

Equal Opportunities

Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.

All offers of employment are conditional upon the successful completion of reference checks and a criminal background check.

• Application Deadline: Sunday 15th June
• Interview Dates (TBC): Wednesday 25th June / Thursday 26th June