DONATIONS ADMINISTRATOR

Full time or part time, flexible working options considered

Salary: £20,000 to 22,500 FTE pa

Location: Witney, near Oxford

Do you:

• love admin, working with numbers, and have an eye for detail?

• enjoy working independently and as part of an admin team?

• want to work in a friendly environment where your work will help and support persecuted Christians?

If this sounds like you, read on!

Open Doors is a dynamic and growing international Christian charity that serves the needs of the persecuted church. Research for the Open Doors World Watch List 2019 shows that persecution against Christians in 2019 is increasing, with believers in many countries experiencing violence, hostility and abuse for their faith.

We are looking for a committed Christian* to join our Supporter Services team. You will have experience of working in a service environment and have excellent numerical and financial skills, together with great communication skills. You’ll be enthusiastic, have a keen eye for detail, and a desire to see a job well done.

This is an opportunity to express your faith whilst using your professional skills within a vibrant Christian community. You’ll be given personal development opportunities to help you excel in your work and develop your skills. Our daily devotions are just one of many ways you’ll learn about the inspirational and courageous work Open Doors undertakes. You can be part of this incredible network, making a real and lasting difference, and giving Christians hope.

Closing date: Thursday 12 December 2019

Interviews: Tuesday 17 December 2019

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by an active, practising Christian who assents to our statement of faith.

We are looking for two well-organised, welcoming and flexible Project Administrators. These roles will take day-to-day responsibility for making sure our office runs smoothly, as well as supporting our front-line projects that support local disabled people. These are very varied roles, providing general administration support, coordinating our reception service and the volunteers that provide it, as well as supporting our projects by organising events, keeping records and getting feedback from the people who use our services.

There will be plenty going on and the two postholders will need to work closely with each other to coordinate the support they provide across the organisation. It’s your opportunity to make a real difference, both within the organisation and for our clients. These roles are new, so this is your opportunity to make a stamp on the organisation and make the role your own.

We are proud to be a London Living Wage-accredited employer. The two roles are set at 0.60 full-time equivalent (so 21 hours per week).

Real is proud of its principles of valuing everyone and never discriminating. As a user-led organisation of local disabled people we particularly welcome applications from disabled people, and people who live in Tower Hamlets.

Why you should work for Real

• We are a dynamic, growing third sector organisation and a user-led organisation of disabled people. We are firmly driven by our principles and ethos.
• We are a progressive organisation, constantly looking to work more effectively. But this does not mean we abandon our principles.
• We have a good reputation with our funders and our clients, and support in the region of 1000 people each year.
• We actively embrace diversity in all forms. Our clients relate to us more because we reflect their reality.
• We consider disability in our employees an asset.
• There is a great atmosphere and good staff morale.
• In a number of areas we are at the forefront of being part of an evolving and developing third sector in Tower Hamlets.

Applications close: initially, 9 am on Monday 16 December 2019 (but watch our website in case we extend the deadline)

Click on the link to our website where you will find:

• more information about Real
• important information about the recruitment process
• more information about the role
• the job description and person specification
• an application form.

Are you an experienced and confident team administrator? Do you have experience of supporting vulnerable people and have a motivation to help pet owners in housing crisis?

Dogs Trust is seeking a new Administrator to support the Outreach Projects at Dogs Trust.

The Outreach Projects (Hope Project, Freedom Project, Lets with Pets and a new Pet Foodbank Scheme) provides advice and services for pet owners in housing crisis as well as homelessness organisations, letting agencies and landlords dealing with pet owners.

The Outreach Projects Administrator deals on a daily basis with a variety of stakeholders (mainly over the phone and by email), including clients accessing the projects, referral & homelessness organisations, members of the public, letting agencies, landlords, veterinary surgeries and internal contacts. The main areas of this role are focused on customer service, invoice processing, data entry and admin/team support.

To be successful in this post you will need to be extremely organised with excellent communication skills and an empathetic approach.   You will also have experience of processing and reconciling invoices and a keen eye for detail.

In return, we have a comprehensive benefits package, which includes excellent annual leave and pension allowances, and you will you join a team of highly professional and driven colleagues in a friendly and collaborative environment, all with a genuine passion for dog welfare and helping dog owners in need.

To apply for this position please click the APPLY NOW button.  Our application process requires you to submit a CV and cover letter explaining your interest and suitability for the role.

Interviews for this role will take place w/c 16th December 2019.

We need a brilliant organiser to keep our charity running smoothly as we scale up to reach more young people.

We’re looking for someone who is excited to play an essential role in the team and our social impact by providing administrative support to all aspects of our work and ensuring all our operations are well-organised and efficient.

This will be a varied, hands-on role in a dynamic organisation that’s always changing and taking on new challenges.

As the organisation has plans to scale up, this is an opportunity to provide support to an expanding team and take growing responsibility over time for our operations and improving our processes.

Please ensure you send both a CV and cover letter. Only applications containing both will be considered!
 

Responsibilities

• Provide administrative support with our marketing and communications activities, to help us reach more schools and keep them engaged. You will help with scheduling e-newsletters, updating websites, creating simple sign-up forms and keeping mailing lists up to date.
• Keep our databases up to date and accurate.
• Plan and manage the logistical aspects of our events, from stands at education shows to our teacher training days, including pulling together materials and booking team accommodation, travel and catering.
• Liaise with our schools, including sending out invoices, chasing payments, setting up online accounts and preparing and sending out welcome packs.
• Support the team with a variety of admin tasks including monitoring inboxes and social media accounts, answering general inquiries and ensuring we have stationary and resources.
• Research opportunities to reach more young people, for example identifying new schools that might be interested in our programmes.
• Build efficiency into the team’s operations and help to improve our processes.

Skills, attributes and experience

• Excellent organisational and time management skills: you are able to stay on top of a varied workload and prioritise appropriately, balancing short-term demands with longer-term goals. You’re energised by keeping teams processes well-organised.
• Exceptional attention to detail: you have experience making sure information is accurate and well-organised, from databases to team inboxes and calendars.
• Strong verbal and written communication skills: You are able to build rapport and communicate clearly.
• At least 1 year of experience in a relevant role, including experience using MS Office systems.
• Ability to think critically and creatively to solve problems. You are able to work in a self-directed way and adapt to change.
• The initiative to anticipate the needs of the team and resolve operational and administrative issues before they arise.
• The drive and positivity to overcome setbacks.
• Teamwork: you take ownership of your work and you enjoy working collaboratively and contributing to a supportive team.

This role involves working with young people, so you will be required to have a DBS check (which we will organise).
 

ABOUT THE ECONOMIST FOUNDATION

We are a fast-growing charity that uses the journalistic expertise at The Economist newspaper to give young people the skills to think for themselves about current affairs.

What we do: We enable inspiring discussions about the news in classrooms and between schools in different communities.

Why we do it: Taking part in these discussions develops young people’s critical thinking skills, communication skills, confidence and knowledge of current affairs. These capabilities can help to change a young person’s life. They’re essential for working out the truth in the face of misinformation, one-sided debates and missing context in the media. They’re also hugely important for succeeding in school, employment and beyond. Our priority is to work with disadvantaged and marginalised young people who have fewer opportunities to develop these ‘news literacy’ competencies even though they have the most to gain from them.

Our impact: See the difference that our work makes here: BNC Impact | Burnet News Club

Our story so far: The Foundation was set up by our Chief Executive from inside The Economist in 2012. Since then, our core programme has achieved national scale and is running in over 80 schools across the UK, reaching 2000 young people every week. We are actively engaged with the ‘news literacy’ community, speaking at events internationally and giving input to the Fair Education Alliance, News Literacy Network and parliamentary inquiries. This year we were named by Escape the City as one of the top 100 places to work to make a difference, and we were recognised by HundrED as one of the top 100 education innovations globally.

Our plans: News literacy – the ability to think critically and communicate confidently about the news – is increasingly seen as a priority in education, business and politics. We're very excited about the opportunity this presents to grow our impact, and we have ambitious plans to do this in the coming two years including doubling the reach of our core programme, the Burnet News Club. This role is essential for delivering our growth plans.

ENJOY THE ADVANTAGES OF A SMALL, FRIENDLY CHARITY WITHIN A LARGER BUSINESS

The Economist Foundation is an independent charity that sits within The Economist but also works quite separately.

As we’re a small organisation, everyone plays a significant role in our work and deciding our plans for the future. We’re an informal and very friendly team. We make each other lots of cups of tea and we like finding excuses for social activities. We work hard but also flexibly, and some of us use that flexibility to be involved with other projects outside of work such as volunteering.

The Foundation was named by Escape the City as one of The Escape 100: Best Companies to Escape to in 2019.

At the same time, we have the advantages of a larger company. There are excellent benefits at The Economist Group, including a very good pension plan (the company will contribute up to 11%), private medical insurance, gym discounts and much more. There are plenty of opportunities to learn from the expertise in the company. There is a formal mentoring scheme and a good training programme, and the Foundation works closely with senior colleagues in the editorial team as well as many other parts of the business.

We’re supported by a global media brand which is becoming ever more valued in an uncertain world.

 
DIVERSITY

We welcome applications from candidates from all backgrounds. We know that diversity within an organisation makes it stronger. And we know that maximising our impact depends on reaching and supporting young people, and teachers, from all backgrounds. So we deeply value diversity in all respects, including age, cultural identity, race, colour, ethnic origin, national origin, gender, religious beliefs, disability, class or sexual orientation. We are passionate about continually improving our understanding of barriers to diversity and inclusion, and finding ways to overcome these in everything we do.

Operations Team Administrator

12-month fixed term contract, full time

We are an independent charity committed to bringing about better health and health care for people in the UK.

We are seeking an excellent administrator to provide diary management and administration support to the senior management team of our ‘Better Health Foundation’ (BHF) internal change management programme. In addition, the successful candidate will provide administration support to the Operations and IT Teams, contributing to the development, delivery and improvement of systems and processes across the organisation.

This is an exciting and varied role – the successful candidate will support the senior managers and develop and help maintain effective working relationships with internal stakeholders and external suppliers and contractors. As Operations Team Administrator and Co-ordinator you will produce and collate a variety of team agendas, papers and meeting forward planner, support regular project meetings, set up any new ad-hoc or regular meetings and ensure actions and tasks are documented and progressed as necessary.

We are looking for an administrator with a demonstrable track record of successfully delivering support to senior managers and experience of working in an evolving fast paced environment ideally within an Operations or IT team. You will have strong communication skills, be able to work with IT packages to a high level and have a keen attention to detail. Numerate and literate, you will be able to show initiative and be able to build strong relationships.

This is a fantastic opportunity for an experienced administrator who is committed to our core behaviours - Working Together, Discovering & Learning and Achieving Impact. If the role excites you we would love to hear from you. 

Interview date: 16 December 2019

To apply for this role please submit your CV and a supporting statement which addresses all the person specification criteria flagged as CV/SS (Essential). 

The Health Foundation values diversity and champions inclusion and strongly encourages applications from all sections of the community.

We are seeking a highly efficient, experienced Administrator to join our small professional team. You must have excellent communications skills, be thorough and accurate, be able to multi-task, remain calm under pressure and add to our team dynamics. You must possess a range of administrative and secretarial skills including good IT skills. The post will involve supporting evening training events during term time approximately once a week.

Good interpersonal and teamwork skills are essential as is a sense of humour and the ability to exercise tact, diplomacy and sensitivity.

You need to be committed to our vision of ‘Developing Church of England Education’, be in sympathy with the aims and objectives of the Christian Church, and ideally have an understanding of the workings of the Church of England in Education.

Closing date for applications:  9am Monday 16 December 2019

37.5 hours per week – the service operates between 8am and 6pm Monday to Friday, but actual working hours will be determined by the needs of the service

HMP Humber, East Yorkshire

Closing date: 6 December 2019 at 11.30pm

Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator and help ensure the smooth running of our service that helps turn around often chaotic lives.

Shelter run an Integrated Through the Gate service in prisons, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release.

About the role

As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems.

About you

You’ve got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We have an exciting opportunity for an administrator to join our team. The successful applicant will provide administrative support for our MaPS, Universal Support: Help to Claim services and Operations Manager.

The main duties of this post will include maintaining confidential client records and documents within set organisation procedures; contacting clients prior to appointments via telephone, email or e-texting; rearranging appointments if necessary via our electronic diary system and general day to day administrative duties compatible with this role.

37.5 hours per week - the service operates between 8am and 6pm Monday to Friday, but actual working hours will be determined by the needs of the service
HMP Manchester

Closing date: 12 December at 11:30pm. Interviews: 19th December 2019

Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator and help ensure the smooth running of our service that helps turn around often chaotic lives.

Shelter run an Integrated Through the Gate service in prisons, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release.

About the role
As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems.

About you
You've got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications.

Benefits include 30 days annual leave, the possibility of flexible working and significant opportunities for learning and development.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Administrator 
Leicester, Leicestershire

If you’re an Administrator with a fantastic eye for detail, this is an incredible opportunity to join an organisation that is dedicated to supporting and empowering young people. 

About Us

Transforming lives for over 50 years, the National Youth Agency (NYA) is the national body for youth work in England. 

We believe that all young people should have the confidence and skills they need to live, learn, work and achieve. Youth workers help to unlock a young person’s potential, giving them safe spaces to explore their identity, experience decision-making and develop key skills.

We want young people to get access to the youth workers they need, so we seek to secure youth work through policy and advocacy and support youth workers to perform at their best.

We’re looking for an Administrator to join us at this exciting point in our development and support the smooth running of our organisation.

The Benefits

- Salary of £18,000 - £20,000 per annum 
- Increase your experience within the charity sector
- Welcoming and fast-paced work environment

This is a fantastic opportunity to develop your career with an organisation that is making a positive impact on young people across the UK. 

You’ll have the chance to strengthen your existing expertise in a number of areas while playing a key behind-the-scenes role within NYA.  

So, if you want to take on an exciting, new challenge with a charity that is championing, professionalising and enabling youth work, we want to hear from you. 

The Role 

As an Administrator, you will provide an efficient and effective admin support service to our organisation. 

Reporting to the Executive Assistant, you will: 

- Make meeting, events and travel arrangements 
- Respond to telephone queries 
- Prepare reports, documents and presentations for internal and external use 
- Maintain records and provide information for meetings 

About You

To join us as an Administrator, you’ll need: 

- Experience of working in a team and providing support to a range of staff 
- Previous experience of organising meetings and events and ensuring that all necessary arrangements are in place
- Excellent telephone skills and a professional, courteous and helpful manner
- A highly organised approach 
- At a minimum, GCSEs (or equivalent)

Ideally, you will have an interest in young people's personal development and participation. Familiarity with social media platforms such as Facebook, Twitter and Instagram would also be beneficial, as would the flexibility to work weekends and evenings if required.

We would like to hear from you if you’ve worked as an Administrative Assistant, Admin Assistant, Office Assistant, Office Administrator, Receptionist, Office Co-ordinator, Admin Clerk, or Office Clerk. 

The closing date for applications is the 6th December 2019, with interviews scheduled to take place on the week commencing 9th December 2019. 

Webrecruit and NYA are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next step as an Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

You’ve got good administration experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as an Administrator.

We are looking for someone like you to play a vital support role at our Castle Young People Supported Housing service.

Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/ records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

So, are you ready to take on this rewarding role that comes with some really great benefits including 25 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities? Apply now via our website.

This is a part-time post at 15 hours per week.

Closing date: Friday 6th December 2019

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Administrator and Data Worker.

Right now, we’re looking for someone like you to join our team in Derby that offers alcohol services and access to drug treatments for adults, and has a large family service to support those affected by someone else’s substance misuse.  You will provide the vital administrative, data entry and reporting and reception support the service needs to run smoothly. One minute you might be booking clients in for appointments using our electronic diary system, the next, greeting visitors, keeping the reception area clean and tidy, dealing with queries or handling a telephone enquiry. Anything it takes in fact, to ensure that everyone we deal with feels welcomed and that our systems and service operates effectively each and every day.

As well as GCSE English and Maths at Grade C or above (or equivalent), you have significant experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others and have an absence of an alcohol or substance misuse problem for at least two years.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing date: 10th December 2019

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Salford Foundation seeks to appoint a motivated and innovative Team Leader to join a committed team organising and delivering National Citizen Service (NCS) to over one thousand young people each year. NCS is the government’s flagship youth development programme, funded through the Cabinet Office and NCS Trust. Each NCS programme consists of:

• A period of recruitment and retention work with cohorts of Year 11 and Year 12 students, their parents and carers;
• Residential experiences, including outward bound and teamwork activities;
• Non-residential skill development sessions and project planning;
• Completion of a social action project;
• A graduation event and the opportunity to participate in ongoing volunteering and social action activity as an NCS graduate.

The Team Leader will be responsible for a proportion of the day-to-day management of the NCS project in Salford and Trafford, reporting to the Operations Manager and assisted by full-time NCS Co-ordinators. You will help over-see the ongoing development of the full NCS programme; this includes managing relationships with institutions such as schools and colleges in order to recruit young people to the programme; overseeing programme delivery, recruiting, training and managing staff.

You will have a background of working with young people in an educational, voluntary or community setting.

There is a requirement for the post holder to be flexible in their working patterns and be expected to work some evenings, weekends and residentials away from your home base.

Application Deadline - Midday Friday 13th December

Interviews will be held on Thursday 19th December

Do you have a passion for excellent customer service with strong administrative skills and a polite telephone manner? If so, we are looking for an outgoing and enthusiastic Supporter Care Administrator to join our Supporter Care team. This role will allow you to carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

The Supporter Care team is part of the wider Supporter Marketing team within the Fundraising department. The Supporter Care Administrator is responsible for ensuring that people receive an excellent standard of customer care to maintain supporter satisfaction and to generate the maximum amount of income for dementia research.  

This is a part time; fixed term contract opportunity working Monday to Wednesday (22.5 hours per week), for a period of 9-months, or on return of substantive post holder, whichever is earlier to cover a period of maternity leave.

Main tasks of role:

• Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials
• Managing enquiries received by email and post, either by responding or forwarding as necessary
• Contacting current supporters via telephone in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors
• Recording feedback and assisting in the resolution of complaints
• Processing donations from telephone calls and mailings, acknowledging supporters appropriately
• Sending out materials, processing donations and sending appropriate acknowledgements relating to community fundraising, sporting events and donations given in memory
• Processing new direct debit instructions and standing order payments, amending and cancelling gifts as necessary
• Amending supporter details as necessary
• Dealing with incoming post
• Updating team procedures as required
• Recognising fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how donations positively contribute towards the cause

What we are looking for;

• GCSE in Maths and English, or equivalent
• Good knowledge of Word, Excel, Outlook and databases
• Excellent telephone manner
• Excellent written communication skills
• Ability to work with a high level of accuracy and attention to detail
• Good organisational skills and the ability to prioritise workload
• Experience of working in a customer facing role
• Experience of handling complaints and queries

Location: Granta Park, near Cambridge

Salary: Circa £11,700 pro rata, per annum (£19,500 FTE per annum) plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 8th December 2019, with interviews to be held on the 16th December 2019. However, we would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

Please note that the official job title for the successful candidate will be Supporter Care Executive. When accessing our online recruitment system, the role will be listed as Supporter Care Executive.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.