We have a vacancy for a Team Administrator with specialism in Governance to join us on a full time permanent basis.

The role of Team Administrator – Governance is designed to provide professional and high-quality support to our nine key governance forums and trustee meetings.

The role includes organising meetings, issuing meeting invites and being the point of contact for queries from external stakeholders/partners. A large proportion of the job is taking and drafting minutes, reviewing  the drafts with the Chair of the respective governance meeting, distributing the minutes to governance meeting members / trustees and following up on key actions arising in readiness for the subsequent meeting.

Another important aspect of this specialism is to act as the point of contact for our key stakeholders and trustees including head teachers and governors of our Church schools and representative of our multi-academy trusts.

It should be noted that many of the meetings take place outside of normal office hours, so some flexibility will be required for evening or very occasional weekend meetings.

We welcome applications from all suitable candidates including those independent of the church, and for clarification, this role does not carry a Genuine Occupational Requirement to be a Christian or person of faith.

To the successful candidate, we offer a salary which is competitive within the charity sector, a very generous non-contributory pension scheme, and a modern open plan office environment with free onsite parking for when you are not working flexibly from home.

If you feel excited about being part of this team, have extensive administration experience (particularly in detailed and accurate minute taking), work with an efficient and organised style delivering a confidential and professional service, we would very much welcome an application from you.

The full role details including job description and person specification can be found in the attached application pack. There is also contact details for the line manager of the role, Mia Elliott, Office & Facilities Manager, who would be delighted to answer any questions you may have.

Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements.

The closing date for receipt of applications is Midnight on 31 October 2021 and the application should be sent by email - details of the address are in the pack and at the end of the application form.

We look forward to hearing from you!

The Institute of Ismaili Studies in central London has the object of promoting the scholarship and learning of Muslim cultures and societies, historical as well as contemporary, and a better understanding of their relationships with other societies and faiths.

The Executive Administrator will provide confidential support to the Office of the Director and Board Secretariat, and will work in close collaboration with the Board of Governors, its senior management and staff. This distinctive role will involve undertaking administrative duties, to include organising meetings and drafting minutes, managing calendars, creating relevant reports and maintaining the online portal. The post-holder will also be responsible for the development of the annual operational plan and budget, and will coordinate travel arrangements as appropriate.

The successful candidate will have proven experience of working within an Institution of Higher Education or the charity sector as an Executive Administrator; with relevant exposure to handling confidential information, report writing, managing budgets and contracts. The person we are looking for will have good computer literacy skills and proficiency in computer applications, including Microsoft Office Suite. You will be adept at working in a high pressure environment and have the ability to retain tact, diplomacy, discretion and patience. Due to the nature of this role, willingness to work on the occasional evening and weekend is essential.

Due to UK Immigration regulations we can only accept applications from candidates who have a legal right to work in the UK.  Immediate starters are actively encouraged to apply.

Please apply via our website where you can also download the job description and person specification.

The closing date for applications is 17 November 2021 and the successful candidate will start as soon as possible.

Job Title: Administrator

Salary: Depending on experience

Length of Contract: 6 months

Based: London – flexible (home or office based)

Closing date: 03 November 2021

About us

BAAG is a unique advocacy and networking agency which aims to support humanitarian and development programmes in Afghanistan. Founded in 1987, we have around 30 member agencies and work closely with Afghan civil society groups, reflecting Afghan views and aspirations. BAAG is the only coordinating agency of its kind in the UK. It is a source of expert advice for policymakers, donors, media, and the public.

About the role

This role will partially support a new project funded through the Open Society Foundation to support advocacy for continued support to the Afghan State and Afghan civil society and the contribution they can make to the future of the country as well as provide general administrative support to the orgnaisation.

The Administrator will join a small team to provide effective administrative support to BAAG and its Director and some support to other self-servicing staff. S/he will review and update current recording and information management and some financial tasks.

S/he will be expected to be a full member of the team and take on other duties that are consistent with the job of Administrator and manageable. S/he will report to the Director.

About you

You should possess knowledge or interest in the Afghanistan context and have demonstrated experience providing reliable administrative support in an office or related setting.  You will be detail oriented, self-motivated, and have strong writing skills. You should possess strong communication skills, with a track record of communicated to a wide range of stakeholders of various diverse backgrounds. You should be proficient in Excel and be able to read budgets and support finance tasks. You will uphold BAAG’s core values, including on inclusion, accountability, gender equality, and do no harm.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

If you have not been contacted by CoB 05 November 2021, please assume your application was unsuccessful.

Closing date: 03 November 2021

Planned Interview date: week beginning 15 November 2021

Do you want to help build a world where everyone feels part of a community? 

Do you have experience in administrative, customer-facing roles?

Are you an organised, detail-oriented person?

If you answered yes to all of the above, this could be the role for you!
 

We’re looking for a community administrator with strong communication and interpersonal skills, excellent attention to detail and experience in customer service or other customer- or client-facing roles. The community administrator works closely with the Delivery Manager and our service delivery teams to ensure our community centre is a well-used resource.  

This part-time post plays a vital role in providing administrative assistance regarding our venue bookings, record keeping, key holding and facilities use. It is an exciting opportunity to support us to deliver our strategy by maintaining strong positive relationships with the community we support and wider partners in the area. This post will act as point of contact for venue hire queries as well as coordinate the out-of-hours cleaning and keyholding.

Therefore, the successful candidate will have experience in administration and record-keeping. If you are organised, personable and able to multi-task, this is a fantastic opportunity for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.  We are at an exciting stage of development. Our income has grown substantially in recent years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.

The role

In this role, your responsibilities will include:

• Venue bookings administrator, communicating and managing hirings
• Records keeping, including basic finance tasks
• General point of contact regarding building use, monitoring and responding to queries
• Line managing the two cleaning / keyholding sessional workers
• Some out-of-hours opening/closing of the building (by arrangement)
• Marketing and outreach, including social media and our wordpress website

About you

You are passionate about the power of community to connect and support people, and you like to work in collaboration with others.  You are methodical with demonstrable experience in administration or a customer-facing role, particularly able to show administrative experience including managing records or database entries. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email:  recruitment @ timeandtalents . org . uk  (without the spaces) with your phone number and a suitable time for us to call.

The closing date is 09.00 on Monday 15th November; interviews the weeks commencing 22nd and 29th November

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore while interviews are planned to be in-person, they will be conducted remotely by video if necessary.

North Paddington Food Bank (NPFB) seeks to provide food, essentials, advice and support to people and households experiencing crisis and hardship in North Westminster, as well as parts of Kensington and Chelsea and Brent. We want to develop the most effective, accessible and adaptable approaches possible to provide the help that people need in an environment that is welcoming and supportive. 

NPFB is seeking an Office and Finance Administrator to provide support to the Head of Foodbank and Admin and Customer Support team. The post holder will work closely with the Admin team to process customer referrals and answer inquiries by phone and email. They will also be responsible for keeping our spending records up to date, and issuing basic financial reports as required. Some PA duties to the Head of Foodbank may also be required.

The ideal candidate will be highly organised, efficient, with strong attention to detail. Our work environment is collaborative and flexible, and candidates should enjoy working in a small team environment. An understanding of the needs and issues facing the diverse community of North Westminster is desirable. Please see the attached Job Description for more detailed information about the role. 

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer.  We are launching an ambitious Digital Transformation Programme to seamlessly connect and engage Customers, Clients, Members and Staff and support our mission to train 1:10 of the population in mental health knowledge and skills.

What are we looking for?

We are looking for individuals who can effectively support our Client Delivery or SJA teams throughout the entire client journey as the first point of contact for either teams. You will carry out key administrative tasks to ensure delivery is carried out effectively, some of which include responding to enquiries, booking clients onto courses, arranging course materials and recording feedback on to the CRM system. The role holders will play a key role in ensuring smooth delivery processes whilst maintaining good relationships with new and existing clients.

You will be able to:

• Record new enquiries and booking information accurately on the CRM system for new client course deliveries
• Monitor shared inbox and answer or allocate enquiries to appropriate Development and Delivery Consultants
• Respond to enquiries via phone and email, and escalate to relevant consultants as appropriate
• Order training materials for each client  course delivery, collaborating with supply chain team
• Match Associates with each client 
• Coordinate with clients for booking confirmations and follow up feedback
• Pull accurate reports for weekly sales and impact records
• Develop good working relationships with other teams and peers to support overall delivery
• Collaborate with key SJA stakeholders to recommend solutions to resolve issues

You will have:

• Experience working within a busy team providing high quality administrative support
• Experience managing email and phone enquiries
• Experience managing administrative processes on a CRM system
• Good attention to detail and ability to input information accurately
• Excellent customer service skills
• Ability to develop good working relationships with key stakeholders
• Ability to prioritise and meet deadlines

Desirable skills:

• Experience providing administrative support for a training delivery team
• Knowledge of CRM systems
• Ability to manage a changing workload
• Awareness of mental health and wellbeing in the workplace
• Flexible and willing to learn new techniques, systems and processes

Looking after you

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

What we offer:

• 25 days annual leave plus bank holidays
• Two wellbeing breaks, in summer and winter
• Free Mental Health First Aid training
• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
• Free flu jab to protect your health in winter

Employee benefits after probation period:

• Investing in your professional development, including qualifications and mentoring
• Death-in-service and critical illness cover
• Enhanced maternity and paternity leave
• Free eye test and £55 towards glasses
• Cycle to work scheme with an interest free loan to buy a bicycle
• Matched pension scheme (up to 5%)
• Flexible working hours and access to flexible ways of working
• Commitment to volunteering
• Fun Club, festive events and celebration
• Team lunches and events
• 'Bonusly' employee recognition and reward scheme

Interested? How to apply

For the full job description and person specification please see the attached documents or go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 2nd November 2021.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Job Description 

Job Title: Team administrator (Part-time 0.4 FTE)

Reports to: Office Services Manager 

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB. Open to flexibility on location provided able to attend offices in London on a regular basis. 

Purpose: The Team administrator will work to ensure the smooth running of the office and the charity’s programmes, taking responsibility for the IT equipment and logistics of the work, including arranging interviews and travel; supporting and maintaining information systems and documentation; managing basic electronic mailbox and distribute / action requests accordingly.

Remuneration: £21k - £25k per annum pro-rata

Additional Terms: 30 days paid holiday pro rata, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms:  Permanent role 

Key Responsibilities:

• Supporting the Office Services Manager with office activities.
• Building / utility management - undertake office facilities management including: security access, office maintenance matters and liaising with the reception and cleaners
• Organisation of office infrastructure / IT resources and telecommunications support for all office equipment
• Responsible for all front of house duties i.e., receiving visitors for meetings, providing refreshments and assisting with their pre-meeting requirements on the day, liaising with building management reception
• Resolve queries and concerns efficiently and effectively
• Working in collaboration with the Office Services Manager to support with HR, Finance, and office management core duties.
• Working with the charity’s online HR and expenses systems, recording absences, organising DBS checks, and supporting with company credit card reconciliation
• Execute credit card disbursements by verifying requisitions
• Assist with the coding of finance documentation as necessary
• Support the Office Service Manager with the monthly pay run processes
• Support logistic activities and projects e.g. support any office relocation, despatching and receiving couriering activities, etc.
• Troubleshoot digital technology queries and booking repairs for ICT equipment
• Processing all incoming and outgoing mail (including the despatch of programme related materials to volunteers where necessary) and maintain post log
• Arranging appointments and interviews, booking meeting rooms, travel, courier, and other facilities
• Keeping the office well stocked and organised with the necessary stationary, refreshments, and furniture
• Carry out all associated administrative duties including filing, scanning, and archiving
• Represent the Charity at stakeholder events
• Take on additional ad hoc task according with charity projects and activities

Team Administrator Position Requirements

• You will need to have a minimum of 2 years' experience in an administration role.
• Candidates must have excellent customer service skills, be confident and have a polite telephone manner.
• Advanced knowledge in the use of Microsoft Office especially Word and Excel
• You must have a strong ability to work to tight deadlines, be hard working, focussed and have strong attention to detail.
• Present a positive, professional image of the charity at all times
• Accepts responsibility and takes ownership of their work
• Works well under pressure, focused and results driven
• Strong organisational abilities
• Be a quick learner who succeeds when multitasking
• Adaptable and flexible
• High level of discretion

Application process 

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.  

The closing date for applications is 5pm on Tuesday 26th October, 2021.Interviews will take place online in the week beginning 1st November. 

Please send a covering letter and CV setting out your interest and suitability for the role.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.  

Applications from recruitment agencies will not be considered under any circumstances.  

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.  

About the Education and Employers charity 

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here. 

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work. 

Nearly 65,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring. 

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America. 

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 2 million interactions between young people and volunteers from the world of work have already taken place. 

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement. 

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment. 

Fundraising Administrator

Performing Arts Charity

£25,000 per annum

35 hours per week

Temporary

Hybrid working (50% office, 50% at home)

Charity People is thrilled to be supporting a performing arts charity to find their next Fundraising Administrator. The charity is a UK leader in creative learning and engagement practice, building innovative partnerships to deliver flagship programmes that have gained acclaim for artistic excellence and creativity.

The Fundraising Administrator will play a key role in coordinating new members - processing new memberships and gift memberships - sending welcome letters, invitations to welcome events and update memberships on the CRM/database. You will be responsible for coordinating renewal mailings for Friends and Patrons, issuing memberships, collating member packs, sending "thank you" forms of communication. You will also coordinate the members' magazine by liaising with contributors, maintaining schedules, and communicating with the Marketing and Communications department on production and distribution. The Fundraising Administrator will assist with planning and delivering of campaigns, identifying prospects, preparing press and marketing material, as well as support the Individual Giving Manager with stewardship of donors.

This is an exciting, varied and hands on role for someone with proven experience in administration and communications management. The fundraising department require support with admin and campaigns in their Development Team. Ideally, you will have:

• Significant experience in administration in an arts or fundraising environment
• Knowledge of CRM and/or ticketing databases, Tessitura or similar.
• Ability to communicate clearly, both in person and in writing,
• Excellent numeracy skills
• Professional and ethical approach in all aspects of your work as an ambassador for the charity
• A hard working, personable and unflappable nature.
• A team player - able to work collaboratively
• Excellent verbal and written communication skills and the ability to effectively communicate with different audiences.
• Excellent office technology skills, including Microsoft Outlook, Word, Excel, PowerPoint and Adobe Acrobat and a willingness to continue to develop these skills and keep up to date
• Fantastic organisation skills and can multi-task across different projects.

Interviews: week commencing 18th October 2021

The charity are moving to hybrid working, with an approximate split of 50/50 for office and home working. You will be expected to take a lateral flow test each week, there are strict Covid measures in place as performers and support staff are usually on site.

If you have fundraising experience and wish to be considered for this role please send you word CV in word format to Zelda Leader ASAP! [email protected]

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Depaul UK are currently recruiting for a Volunteering Team Administrator to join our team Nationally. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £21,114 (Regional) or 24,614 ILW per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness

The Volunteering Team Administrator role: 

Depaul UK are currently recruiting for an Administrator to work as part of the Volunteering team providing effective administrative support.

The successful postholder will be responsible for facilitating volunteer recruitment, ensuring our volunteering systems are maintained including all volunteer records. Therefore, an understanding of data protection and confidentialities will be necessary for the role.

You will also be responsible for providing support on a number of different volunteering projects and leading elements of them where appropriate.

What makes the Volunteering Team Administrator role exciting?

• A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’.
• Training in the Depaul Endeavour model
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as our Volunteering Team Administrator:

• Good attention to detail
• Demonstrable planning and organising skills
• Adherence to data protection and confidentiality policies
• Experience using Word, Excel, Internet research and databases
• Experience of People Management administration

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible, and values-led organisation, and will receive:

• Competitive salary
• 26 days of annual leave plus bank holidays
• Contributory pension scheme
• Life assurance
• Cycle to work scheme
• Interest-free Annual Season Ticket Loan
• Four Weeks Paternity Leave

If this sounds like the perfect opportunity for you and you’d like to become our Volunteering Team Administrator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for applications: Monday 25 October 2021 at 12:00 pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

This is an exciting to time join the busy Community and Events Team, working across a portfolio of new and established events and products and implementing the roll-out of our new community fundraising strategy. This role also supports the wider National and Regional Fundraising Team.

About the role 
As Community and Events Administrator, you will support the busy National and Regional Fundraising team. You will provide excellent stewardship to a range of supporters, community and event contacts to ensure they have the best possible experience with Crisis. You will facilitate and maintain the systems and processes within the team such as managing donor records and data, thanking and coding income and will work with the National and Regional Fundraising team across the three nations and with other Skylight Centres  

About you 
To be successful in this role you will be an experienced administrator with a proven ability to develop and implement the support systems and activities that facilitate the effective running of the national and regional fundraising team. You will share our passion and commitment to ending homelessness and will put Crisis supporters and members at the heart of our work.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness. 

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Sunday 31st October 2021 (at 23:59) 
 

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

Administrator

Small, established charity seeking an experienced Administrator to join our team! This is a part-time role (16 hours/2 days per week), based in our office at the Oval (SW9 6BG). The Administrator is responsible for all the charity’s administration at an organisational level, with significant financial administration responsibilities and responsibilities relating to the administration of aspects of our project delivery and fundraising. The Administrator has additional responsibilities for fulfilling the charity’s governance needs and ensuring the organisation and its team members are compliant with the charity’s policies. The Administrator will work closely with the Director, the Trustees and all the friendly team, as well as linking with freelance contractors and volunteers.

The successful candidate will have proven administration experience and have a particular interest in financial administration.  We are seeking someone who is proficient in MS Office, and has strong organisational and problem-solving skills. A charitable mindset and strong communication skills (both verbal and written) are also important.

Please see the Job Description and Person Specification for full details.

The starting salary is £24,000 pro rata, which includes 6 weeks’ paid holiday.

PURPOSE OF ROLE

Working closely with the Fundraising Management Team to support the team in achieving their shared objectives by enabling the development and execution of creative fundraising programmes and communications across all Premier platforms. With the overall aim of building the profile of the charity and increasing the supporter base for revenue generation.

This key role will be responsible for enabling the team to deliver tailored communication plans and share engaging fundraising collateral as part of our engagement strategies to build relationships and promote income generation from new audiences and potential donor groups.

The position holder will work cross departments with the Marketing and Database teams on a regular basis, as well as being the lead contact for external mailing houses.

MAIN DUTIES AND RESPONSIBILITIES

Project coordination of Leap of Faith project

• Working with the Project Lead on a regular basis to provide all elements of project support, listed below.
• Event Management of both online events such as webinars and Zoom meetings, and physical events including VIP dinners, committee meetings and info sharing events
• Supporting individual fundraisers in their relationship management which could include copy writing, preparation of written communications, pulling info from our fundraising database, sharing resources or helping to manage the donor journey through updating tracking spreadsheets and fundraising records
• Responsibility for coordinating the Communications programme which will include email communications, mailings and online events
• Meeting management, to include note taking and helping to drive forward actions
• Acting as point of contact for Project Volunteers
• Conduct desk-based research to help qualify existing and new contacts

Coordination of the Major Donor programme

• Working with the Director of Fundraising to deliver the monthly Communications programme for the MD Pledge programme, which will include Pledge Renewals, monthly e-comms, event invites and the occasional postal mail outs
• This will also involve cross departmental working

Direct Mail

• Working with the Director of Fundraising, to manage the administrative side of the monthly Direct Mail programme and Voice of Hope quarterly mailings, helping to ensure that appeals are delivered within the agreed time
• Gathering information required for direct mail appeal from internal stakeholders within process when necessary
• Act as main point of contact for designer/printer once strategy has been signed off
• Edit and proof copy, working with the Fundraising Management Team and coordinate sign off in a timely way
• Management of scheduling of appeal mailings, internal and with the mailing house
• Sign off print proofs from mailing house

Regional Fundraising

• Provide administrative support to regionally based team members, including the Director of Support in Scotland and Northern Ireland
• This could involve coordinating occasional mailings, gathering information or appointment setting and updating RE records/tracking spreadsheets

To undertake any other reasonable tasks as required by the Director of Fundraising

QUALIFICATIONS AND EXPERIENCE

• Degree educated
• 5+ years of good demonstrable experience in project management, coordination of complex administration processes and/or external facing client management
• Experience in fundraising (desirable but not essential)
• Professional qualification in fundraising (desirable but not essential)
• Experience of providing team support (essential)
• An understanding of media and web (desirable but not essential)
• Experience of working in a busy, high pressured environment

ABILITIES & SKILLS

• Excellent attention to detail
• Organised, efficient and good written communication skills
• Confident and assertive in managing processes
• Ability to use databases and finance systems after training, proficient use of Microsoft Suite
• Ability to handle and own multiple projects
• Pro-active and show initiative
• Team player with an ability to work in a flexible and collaborative way

PERSONAL QUALITIES

• The post-holder will work within a Christian environment and therefore it will be necessary for the post-holder to have sympathy and understanding for the Christian faith and its values, and be in able to work within the ethos of our organisational aims.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. This growth has created the need for us to expand our office administration and reception team through the recruitment of an Office Administrator and Receptionist.

The purpose of this role is to be the face of Mind in Enfield and Barnet, providing a welcoming, pleasant, safe, and functional environment for visitors, clients, volunteers and staff and to work closely with the HR & Office Manager to ensure the smooth day-to-day running of the organisation through good administration. The role will be 25 hours per week.

This role will be based at our Barnet office but you will be expected to go to our Enfield office when needed.

The Mental Health Foundation is the UK’s leading charity for everyone’s mental health.  We are home to Mental Health Awareness Week and, with prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

Our focus is on three key areas:

1. Impact

We systematically consider how to scale ideas informed by evidence.  We build partnerships and alliances that increase the impact and reach of our work.

2. Influence

We harness evidence and the voice of lived experience to advocate for preventive approaches and create campaigns which tackle the root causes of poor mental health. 

3. Integrity

We continue to build a strong organisation that lives its values - that is open, kind, outward-looking and sustainable.

We have pioneered change for 70 years and we are not afraid to challenge the status quo. Come join us!

This exciting Project Administrator role will ensure wraparound support for the project team in delivering an impactful online and in-person group intervention for families experiencing parental mental illness. The role will support with purchases and coordination, facilitating communication between stakeholders and supporting the project team with administrative assistance.

What does the role involve?

• Maintaining accurate records on referrals and expenditure, including making purchases for project resources
• Providing technical and in-person support to enable smooth delivery of the multi-family intervention
• Liaising with the project team to coordinate refreshments/food for project beneficiaries, venues and other arrangements for delivery

What skills, knowledge and experience are we looking for?

• Demonstrable significant experience of providing office administrative support to multi-partner projects

• Demonstrable strong knowledge on IT tools and systems to provide robust project administrative support on a multi-stakeholder project

• Evidenced ability to work supportively and proactively within a team, using a solution-focused mindset to overcome challenges
• Proven ability to manage a varied workload, prioritising and planning ahead in line with project timelines and operations
• Fully committed to enabling vulnerable families’ access to high quality and preventative mental health support.

Why should you join the Mental Health Foundation?

• 25 days annual leave plus bank holidays, rising to 27 after 5 years’ service

• 3 closure days between Christmas and New Year
• Up to 3 wellbeing days per annum
• Employee Assistance Programme
• Generous non-contributory pension scheme, 8% at 3 months service, rising to 10% at 6 months service employer contribution
• Life Assurance Scheme at four times annual salary
• Flexible working
• Season Ticket Loan
• Cycle to work scheme

Please note that for safeguarding purposes, all our roles require a DBS check.  Also, we are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK. 

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and send your application form to us via our website (along with a completed Equal Opportunities Monitoring Form).  Please note that all sections of the application form should be completed as CVs will not be accepted. 

Applications will close at 5pm on 1st November 2021. 

Interviews will take place remotely via Microsoft Teams on 16th November 2021. 

You will be asked to provide a 5 minute presentation that outlines your approach to prioritisation and examples of your prior administrative experience.

Diversity is greatly valued at the Foundation.  Applications from all sections of the community are actively encouraged.  If you have a disability, require any additional support or have any questions regarding the role, please contact us via our website.

Due to Covid-19 and until further notice, we are operating digital recruitment (including interviews via video conferencing) and on-boarding processes.  We are blending office and homeworking until further notice

We look forward to hearing from you!