We are looking for someone who has experience of facilitating groups of individuals, delivering information in a clear and professional way, alongside strong attention to detail and exceptional organisational skills. You will need to be experienced in managing a large and varied workload. We are looking for someone who has experience of facilitating groups of individuals, delivering information in a clear and professional way

The Selection Officer will be responsible for selecting applicants who have the potential to make outstanding child protection social workers. You will be designing and delivering best practice selection models and processes for the Frontline Leadership Development Programme. You will be involved in screening applications, assessing at our assessment centres, overseeing elements of the selection process, supervising assessment centres and contributing to the design and development of selection materials and the monitoring and evaluation of the selection activities.

This role involves some longer days from September-February when attending assessment centres (8.30am-6.30pm), and occasional weekend work in support of recruitment events.

Coram Family and Childcare

Fixed-Term (until November 2021), Part-Time

This is an exciting opportunity to work on an innovative programme at a dynamic national charity, enabling parents to signpost and co-produce family services and improving outcomes for 0-3 year olds in Nottingham.

We’re looking for an approachable, friendly and professional person who has the confidence and ability to communicate with a range of audiences. You’ll have experience of supporting volunteers, and be well-organised, flexible and a good team player. You will be supporting a group of inspirational parents – coordinating activities and training, supporting with recruitment and evaluation, and raising awareness of the opportunity to actively involve parents in the design of family services.

This post is contracted until November 2021, with a possible extension, and is being offered part-time (21 hours per week), based in the SSBC office in Nottingham, with occasional travel to the London office and other locations across the UK, and occasional evening work. We are happy to discuss flexible working arrangements.

To apply, please click on the 'apply now' button to be redirected to the application form.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Closing Date: 9am, Monday 15th June 2020

Interview Date: TBC

Coram is an equal opportunities employer and welcomes applications from all sections of the community.

We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that valuable funds aren't diverted from the children and young people we help.

Registered Charity Number 107744

The current vacancy is for one supervision group (up to 4 supervisees) which will run fortnightly on Thursdays from 6:00-8:00p.m. 

Mind in the City, Hackney and Waltham Forest has a long-standing and well-established engagement with local and diverse communities and is committed to offer support and respect to anyone facing a mental health problem. The organisation offers opportunities for learning and development and supports a collaborative and creative working environment 

The current vacancies are to supervise honourary therapists from Mind’s Wellbeing Network. 

Candidates must be UKCP/BACP/HCPC registered, have more than five years post qualification experience and minimum two years supervisory experience. Experience in the field of mental health care and supervision qualification is essential. We are specifically looking to recruit an integrative and psychodynamic supervisor to meet the needs of the current supervision group. An interest and understanding of a few modalities is desirable.

Key responsibilities:  

• To provide group supervision (and individual where appropriate) to honourary therapists practitioners at Mind in the City, Hackney and Waltham Forest. 

• To be line managed by Head of Psychological Therapies.

• To have a commitment to on-going consultation / supervision of supervision practice

• To adhere to BACP Ethical Framework

• To abide by all Mind in CHWF policies and procedures including –

• To maintain clinical records of supervision and communicate via email/verbally with Head of Psychological Therapies and practitioners.

• To contribute to practitioner’s appraisals which includes writing an annual supervisor’s report.

• To support CPD activities within the organisation.

• To attend planning meetings, reviews, practitioner interviews as appropriate.

Clinical Supervisor - Person Specification  

Experience:  

Essential  

• Experience of delivering supervision in a mental health setting, and working in reference to NICE guidance

• CBT, Integrative psychotherapy or counselling qualification

• Qualification in clinical supervision

• Minimum 5 years post qualification status as a counsellor/psychotherapist

• Recognised accreditation with UKCP/BACP/HCPC

• Minimum 2 years’ experience supervising groups and individual counsellors/psychotherapists from a range of training backgrounds

• Successful clinical experience working with clients with a range of difficulties, including complex mental health issues and drug and alcohol issues

• Clinical experience in providing both individual and group therapy

• To understand issues regarding confidentiality & management of risk within a counselling relationship

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going supervision of supervision

• DBS Enhanced without Barring 

Desirable  

• Experience in delivering training to counsellors/psychotherapists

• An understanding of organisational dynamics and the impact on the work

Personal attributes:  

• Resilience, reliability, flexibility

• Good communication skills and commitment to work collaboratively with Head of Psychological Therapies

• Commitment and interest to the overall development of Mind CHWF services

Abilities and interests:  

• To communicate well with other members of the team

• Awareness and understanding of the need for policies and procedures regarding equal opportunities, child protection, risk assessment, confidentiality etc

• Interest in continuing professional development

Next Steps  

The current vacancy is for one supervision group (up to 4 supervisees per group) which runs fortnightly on Thursdays at 6:00-8:00p.m. 

Current rate: £50/hour

Please note: the appointed person will work as an independent consultant and will not be an employee. 

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please email us the attached equal opportunities form to the HR Team.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice.

Please ensure you attach your completed Equal Opportunities Form to your application.

An exciting opportunity has arisen for a commercially minded Marketing Lead, with experience in retail to join the marketing team to help us maximise sales of Girlguiding products. The role will involve working closely with our Trading team to promote uniform, clothing, gifts and resources to key audiences and identify and develop new product opportunities.

The successful applicant will be a product marketer with extensive experience of successfully developing and delivering multi-channel integrated strategies and audience-focused marketing and communications plans. They will write persuasive copy for different channels and have excellent interpersonal skills, being able to build strong working relationships with colleagues at all levels.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Victim Support is looking to recruit victim focussed telephone support workers for their busy National inbound call centre based in St Mellons, Wales. Shift work, Full and Part time hours available.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The purpose of this role to provide confidential information and support for victims who contact the call centre. The current services are the Victim Information Service; Support Line; and the Information Line for the Independent Inquiry to Child Sexual Abuse. Provide high quality, accessible and relevant support for victims. Enable users of the service to access further support and information, according to their need and preference.

Main duties include responding to callers by providing emotional support, information and referral on to Victim Support services and other agencies. Also be responsible for escalating safeguarding situations to the 'Designated Safeguarding Officer', and follow up on advice given. You will also need to carry out service needs assessment following agreed processes and timescales. You will have to identify service needs, record the results of the assessment and contribute towards risk assessment processes.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

THE BRENT CENTRE FOR YOUNG PEOPLE:

The Brent Centre for Young People (BCYP) exists to improve young people’s lives so they can manage their challenges now and become happy and healthy adults. Our trained therapists are specialists in the provision of effective mental health treatment of young people who need it most.

Currently, the BCYP is the leading mental health charity for young people in North West London, supporting over 700 young people a year with a wide range of issues. We offer specialised treatment in the areas of suicide prevention, tackling self-harm, eating disorders, exam anxiety and more.

Set up over 50 years ago with focus on preventing suicide amongst adolescents, and working in the heart of the community, we expanded into schools in the 1990s, and work closely with the NHS and CAMHS. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy.

Last year the Centre initiated an exciting process to prepare the next stages of growth. We are now searching for an outstanding Communications and Media Officer to develop the communications function, working together with the new management team. You will work with programme leads and teams to establish our voice amongst different partners, and support the Centre build its reputation.

Contract: Permanent, Full time.

Part time (4 days a week will be considered for the right candidate)

Location: Brondesbury Park, London NW6

Salary: £28,000-30,000 (dependant on experience)

Reporting to: Head of Development and Communications

Overall role

The ideal candidate will have an excellent track record of communication’s skills (strategy development, writing and storytelling skills), media relations and experience supporting the Leadership team and Board of Trustees. We are essentially seeking someone who has a flair for pursuing potential opportunities and who has a proactive and solutions focussed approach.

1. Content and materials development ​- produce high-quality, engaging materials, resources and content that is in line with agreed branding and messaging; and effectively support the organisation’s communications strategy and activities (including content for website, press and social media)
2. Events​ - plan, manage and deliver the communications activities around key events and global moments (for example World Mental Health Day, Marathon events, local community events).
3. Stakeholder and partner relationships​ - manage relevant internal and external relationships with key partners
4. Support the Head of Communications to build the Centre’s reputation with different stakeholders by creating targeted communication elements that speak to their values and ensure the BCYP is a relevant partner in the national and international debate about young people’s mental health.
5. Develop a storytelling strategy to help our team engage with different audiences – funders, partner organizations and our community.

About you

The candidate should possess at least a bachelor’s degree and a minimum of 3 years’ experience of working in Communications at a respected social impact, government or international development organisation.

You are a creative and determined individual who can effectively utilise your genuine interest and demonstrable experience in communications. You are able to communicate effectively to a range of audiences in a variety of media. You are passionate about mental health in young people in the UK and would like to make a contribution to sharing knowledge about effective long-term treatment.

Deadline for applications: 5th April  2020

First round of interviews: Week commencing on April 20th 2020

Second round of interviews: Week of April 27th 2020

Inside Sales Executive (UK & Europe)

Our client is a professional body, a membership organisation and an international publisher with the goal of advancing excellence in the chemical sciences. With over 550 employees, based in Cambridge, London and internationally, they do this by publishing high quality chemistry journals, books and magazines, by engaging with their members and by interacting with their community to raise the profile of chemistry and ensuring high quality standards within the chemical sciences.

Position: Inside Sales Executive - UK & Europe
Location: Cambridge (commutable from Alconbury, Bedford, Bury St Edmunds, Cambridgeshire, Cambridge North, Cherry Hinton, Chesterton, Ely, Fen Drayton, Fenstanton, Histon & Impington, Hitchin, Huntingdon, Longstanton, Milton, Newmarket, Northstowe, Oakington, Orchard-Park, Royston, Saffron Walden, Somersham, St Ives, St Neots, Stevenage, Swavesey, Waterbeach, Wyton and surrounding areas)
Job type: Full Time, Permanent
Hours: 35 hours per week
Salary: £27,733 - £30,814 per annum plus benefits
Benefits: Excellent contributory pension scheme, generous paid holidays, 35-hour (for full-time staff) working week, learning and career development, subsidised staff restaurant (Cambridge office), staff sports and social club, free private healthcare plan, income protection scheme, critical illness insurance, life assurance, free on-site parking (Cambridge office), season ticket, car / motor cycle and cycle to work schemes, membership subscription, employee assistance programme, eye-care at work scheme, wellness initiatives, flexible work environment, employee recognition, long service awards, membership subscription to professional body and RSC, two discounted staff flats on-site (Cambridge office), Litmus reward gateway benefits and more.

Closing Date: 14 June 2020

About the role:

Want to be part of a successful international sales team with great development opportunities?

They have an exciting permanent full-time (35-hour week) opportunity to join their Sales Team.

As their Inside Sales Executive (UK & Europe) you will work closely with their Senior International Sales Executive (UKI, Benelux & Africa) to source new sales opportunities through scheduled campaigns, outbound calling and email interactions to support and achieve sales targets

They are looking for a confident and commercially focused individual with excellent communication skills to join their motivated and successful Sales Team. You will be results focused and able to manage a variety of tasks and to promote and pro-actively sell designated products to customers across the territory (Academic and Government R&D institutions) through relevant sales campaigns.

About you:

- Inside sales experience is essential; with good email drafting skills, able to handle customer objections and self-motivated.
- Experience designing, managing and conducting telesales campaigns and promotional activities.
- Good interpersonal and communication skills are essential for this role.
- Familiarity with the sales and marketing of journals, books and electronic products for libraries in academia and industry is preferred.
- Experience of Excel / PowerPoint / Word is essential.
- STM publishing experience is desirable
- Educated to degree level is desirable.
- Experience of CRM tool such as Salesforce is desirable.
- Additional European language skills of advantage.
- Valid, clean driving licence.

This role is based at their Cambridge office, and will involve working outside of core hours to attend relevant exhibitions and conferences and travel within the region.

If you are interested in this opportunity, please apply by their closing date.

You may have experience of the following: Inside Sales Executive, Business Development, Prospecting, Account Manager, Inside Sales Representative, Account Manager, Account Executive, New Business Development, Lead Generation, Sales Executive, Business Development Executive, etc.

Ref: 93111

Youth Engagement Apprentice

Main Working Location: Denmark Road, Carshalton

Salary Range: Apprenticeship L3- £14,000

Permanent: 37 Hours per Week

Cognus Limited are looking for a Youth Engagement Apprentice who will be responsible for the welfare and engagement of young people engaged with the Sutton Music Service. 

This role will be responsible for the welfare and engagement of the young people at rehearsals, concerts, lessons and events, coordinating the smooth-running of Sutton Music Service ensembles, lessons and rehearsals and supporting the delivery of all Sutton Music Service concerts and largescale events.

A cheerful nature is essential as is previous experience of or an interest in working with young people and managing projects aimed at children and young people. 

Because of the nature of the service there will be some regular evening and weekend work and applicants must be happy working outside of normal working hours however the role will not involve lone working.  

A love of music is a must for this role although no formal music training is required.  Candidates must have a can-do attitude and be willing to support all aspects of the Sutton Music Service and able to travel to various venues across Sutton.  

The role will offer a Level 3 Business or Youth Apprenticeship depending on the successful candidate and Cognus will support all learning associated with this qualification.

Cognus Limited is about education. We believe there is no limit to learning and that learning is lifelong.  Since our creation in November 2016, we exist to support schools, families, children and young people to access education and enjoy learning.  Every child matters to us and we believe that access to education and learning is every child’s fundamental right.  We foresee every child and young person to achieve their full potential through education leading them to be our future leaders, professionals and economically active global citizens.  Our children and young people are our future and we believe that every child is worth fighting for regardless of their abilities, disabilities, colour, creed, race, religion or ethnic origin.

Cognus is committed to safeguarding and protecting the children and young people that it works with. As such, an offer of employment is subject to safer recruitment practices which includes an enhanced DBS check, two professional references acceptable to Cognus Limited, proof of qualifications, proof of immigration status, proof of personal address and employment history covering 5 years and, fitness to work with children (occupational health assessment). We have a range of policies and procedures in place which promote safeguarding and safer working practices across the organisation.

You will give us great commitment and in return we offer an excellent package including:

• Perkbox;
• Sovereign Health Care Cash Back Plan;
• Salary Apprenticeship L3- £14500 per annum;
• 28 days annual leave (inclusive of three between Xmas & New Year); 
• regular support and supervision;
• an excellent group of leaders as colleagues;
• excellent CPD opportunities;
• flexible working;
• workplace pension scheme

If you are interested and would like to be considered for this role, please apply with a CV and covering note (of no more than two sides, minimum font size 11) outlining your suitability. The deadline for receipt is midnight on Sunday 7th June 2020.

All offers of employment are subject to successful completion of recruitment formalities which includes an enhanced DBS check. These checks must have been completed prior to commencement of employment. We expect our staff to have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the Company and the Local Safeguarding Children’s Board.

We have several other roles we are recruiting to at different levels within Cognus. Please get in touch for an informal conversation about these and other opportunities if you or anyone else you know may be interested in working with us.

Independent Domestic Violence Advisor (IDVA) 
Working at our community outreach locations across Tendring, Colchester, Maldon, Chelmsford, Braintree and Uttlesford

Do you have experience of supporting women who have been affected by domestic violence? Want to make a difference with a well-established charity and provide a vital service as an IDVA? If so, we’d love to hear from you.

About Us

We are Next Chapter, a domestic abuse charity that provides free and confidential services to support people who are currently experiencing, or have previously experienced, domestic abuse. We work across Tendring, Colchester, Maldon, Chelmsford, Braintree and Uttlesford.

Formerly known as Colchester & Tendring Women's Refuge, our mission is to provide rapid responses that increase safety for all victims, enabling them to rebuild their lives and create lasting change.

We are passionate about ensuring that everyone has the opportunity to live their life free from domestic abuse. We’re currently looking for an IDVA who shares our vision to join our team on a 12 month contract that has the potential to become permanent. 

The Rewards

- Salary of £22,070 - £24,831 DOE & qualifications
- On-call pay (if participating) 
- Career development and progression opportunities
- Join a skilled team who are passionate about making a positive change

This is an amazing opportunity to take on a challenging, yet highly rewarding role where you will empower women, men and children across the community to live the lives they choose.

Our staff are our most valuable asset, so we are dedicated to creating a nurturing work environment where all can thrive. We are open, honest and fair, value diversity and always strive to act with courage; challenging injustices and enabling the voices of our survivors to be heard.

We are working towards a future without domestic abuse. If you are approachable, compassionate and eager to help us achieve our goal, this is the role for you.  

Your Role

As an IDVA, you’ll provide a high-quality specialist frontline service to individuals affected by domestic abuse.

Working alongside multiple agencies, you will help individuals who are at highest risk by helping them to access services that will support and keep them safe.

Specifically, you will:

- Identify and assess the risks and needs of domestic abuse victims
- Provide emotional and practical support and information to victims including legal options, housing, health and finance
- Ensure that individual’s safety plans are successfully co-ordinated across agencies
- Act as an advocate for individuals to make sure they receive the best support possible
- Monitor high risk cases until they are no longer at imminent risk and complete handovers to the appropriate service

About You

To join us as an IDVA, you will need:

- Significant experience of working with individuals experiencing domestic abuse
- Experience of identifying safeguarding concerns and reporting these in line with local policies and procedures
- Previous risk experience and the ability to provide advice on moving service users forward

This post is open to female applicants only as being female is deemed to be a genuine occupational qualification under Schedule 9, Paragraph 1 of the Equality Act 2010.

Experience of any of the following would be beneficial: multi-agency partnership working, creating and delivering domestic abuse awareness and training packages for professionals and volunteers, or using qualitative and quantitative data in the compilation of written reports.  

Next Chapter is committed to creating an inclusive environment which celebrates difference and allows our staff and service users to flourish.

So, if you’re looking to do something incredible with your career as an IDVA, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 37.5 hours per week plus opportunity to participate a paid on-call rota

Operations Manager - Complex Adults Services
Hours: Full time – 37.5 hours per week 
Contract: Permanent 
Location: Covering the South West, based in Bath
Salary: £35,780.00 (plus an on-call allowance)
Closing Date: Monday 15 June 20 (12 noon). 

Julian House is an organisation with a fantastic reputation for delivering high quality services to vulnerable people across the South West.  This includes adults and young people who have been socially excluded through experiencing homelessness, domestic abuse, long term unemployment, offending and other complex needs.

To continue to deliver these services, we need someone with the passion, drive and experience to ensure performance levels are demonstrably high and partnerships – both statutory and voluntary – are well looked after. Julian House staff go above and beyond to ensure our clients have the best possible outcomes and we are looking for someone with the same values and ethos.

Travel across our areas of service delivery is required and this post has a 12 weeks notice period. 

Further details on the responsibilities and requirements of the role can be found within the job description and specification. 

Benefits: 

Julian House employees enjoy a wealth of benefits including:

• Cash health care plan 
• Up to 27 days annual leave (depending on length of service) 
• Employer pension contribution (up to 6% of your gross salary) 
• Employee Assistance Programme 
• Staff Award Scheme 
• 20% Discount at Julian House Charity Shops and Bike Workshops 

To Apply: Please apply by either uploading a CV with a supporting statement (all as one document) outlining why you would fit the role via our jobs page on our Julian House website. 

Closing date: Monday 15 June (12 noon)

Please submit CV'S with supporting statements early as they will be reviewed as soon as they are submitted, and suitable candidates may be called into interview before the role closes. If the right candidate is appointed before the closing date, then the advert will be removed, and all unsuccessful applicants will be contacted. 

Service Manager

This role is being advertised subject to a successful funding bid and, if secured, will be funded until June 2023 with the potential for extension

37 hours per week

Salary will be in the region of £34,154- £41,008 per annum dependent on office location

Location: Either Medway (Kent) or Stratford (London) office, to be agreed

The Children's Society is expanding its operations into the Medway and the north of Kent. We are seeking to appoint an Service Manager to help grow our reputation for delivering excellent and impactful services, disrupting disadvantage and ensuring no young person feels alone.

This is a job with prevention and diversion away from high risk offending behaviours at the heart. We want you as the Service Manager in region to be as brave, impactful and authentic as the work that we do to support young people. Our strategy is radical, inspiring and distinctive and we want our teams to embody this ethos.

Through the management of this service, this role will have a significant external element to it to ensure that the Children and Young People receive an outstanding service through the delivery and quality assurance being of the highest quality, impactful and safe.

Please see the Job Description for further information.

We are looking for a creative, collaborative, dynamic leader with extensive strategic and operational experience. You are expected to live our brand values of being brave, supportive, trusted and ambitious and drive the ongoing development of colleagues to be future leaders. You will have a track record of managing and developing teams to achieve outstanding results, managing change and continuous improvement in practice, building on and creating positive partnerships, as well as success in drawing-down income and investment.

The closing date for applications is 23:59 on 29th May 2020

Interviews will be held on w/c 1st June 2020

We are looking for a Grants Manager to help increase the amount of grants we award. The talented Grants Manager will work along side our Head of Grants and another Grants Manager, managing grants at every stage through out the process, including building relationships with potential grantees, effective and efficient grant making and overseeing grantee reporting. You can read more about our work and grants on our website. This new position will have a vital role in the small and friendly team working closely together to make a positive impact on those who live, work and visit London.

The Trust choose partners based on shared values and mutual interests – creating access to opportunities (including special education needs, community centres and museums), improving health and well-being (through funding medical facilities and research), and investing in our communities and the environment (focus areas include green spaces and air pollution). Strategic priorities are regularly reviewed and therefore may change. 

For further information and details of how to apply please see the attached Job Description and Person Specification. Applications close at 9am on Tuesday 9th June. First interviews will be held remotely provisionally the week commencing 15th June and second interviews scheduled for the week statring 29th June. (These dates may be liable to change)

The Deputy Manager will work two days with the people we support on shift  and three days in the office supported by the service manager.

You will be working with the Service Manager to provide exceptional support to these residents and to manage the staff team.

Vacancy available:

• Full Time 37.5 hours per week

A full driving licence is essential for this position

Duties include:

• Support - Ensure sustainable, quality person-centred support is provided and that all the service users’ needs are met,
• Development – Responsible for team development including recruitment, training and development & developing innovative and engaging activities and plans
• Management – Ensure quality, compliance and financial requirements of the service are met, e.g. budgets, CQC requirements, Health & Safety

What we look for in our Deputy Managers:

• 2 years Leadership/Management experience
• Level 2 or 3 diploma or NVQ in Health and Social Care- desirable
• Reliable and dependable
• Passionate for leading positive change
• Respectful towards others
• Empathetic, understanding and caring attitude
• Drivers Licence essential

Benefits?, In addition to £23,000 pa FitzRoy offer some fantastic perks which include: 25 days holiday, + Bank Holidays, holiday purchase scheme, annual leave rising with service, enhanced overtime, pension, DBS, cycle to work, enhanced parental leave, life insurance & access to a variety of online discounts with major retailers.

We reserve the right to close this advert at any time.

Senior Support Worker (enhanced)

Closing date: 29 May 2020 at 23:59

Aim of the role: To support and empower our customers to increase their life skills

Location: Stockwell

Salary:£26,780.00 per annum

Contract:Permanent

Hours: 37.5 per week.  Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.

Benefits:

• As part of your employment package with us, we offer:
• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

The service is an 87 bed supported housing service for young people aged 16-24 years with a range of complex needs, including experience of homelessness or rough sleeping, substance misuse, mental ill health and offending. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery including casework management and the daily running of busy hostels and promoting an inclusive and passionate culture.

About You

As well as having experience of supporting vulnerable people who are at risk of gang affiliation and offending to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You will provide coaching and guidance to your colleagues to assist their professional development.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Please note that Evolve Housing + Support will process your data in line with Data Protection Regulations and our Privacy Notice which is accessible through the Evolve’s website

Senior support worker

Role profile

Job title:

Senior Support Worker (Enhanced)

Department:

Operations

Reports to:

Team Manager

Location:

See advert

Hours:

37.5 hours comprising of shifts with a rolling rota.
 

Typical shift pattern (may be subject to some variation dependent on the needs of specific services):
 

5 days a week over 7 days rota (including weekends) between 7am and 10pm.Weekends

 

About Evolve

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Job description

 Overall aim

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting.  You will engage with and empower them to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
• Plan what they want to achieve and take appropriate action
• Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

 As a Senior Support Worker, you will provide leadership to the team during shifts, and act as a coach and mentor to support workers and support assistants.
 

Act as lead for specific are of knowledge and skill, for example substance misuse, offending, mental health and gangs. This includes day to day support for your team and delivering training for small groups of staff in your area of additional expertise.
 

What to expect
Senior Support Workers will spend much of their time based at one service, however you will be expected to travel between sites for training and within the local community to support the people we work with.
 
We recognise that working with people who are disengaged and vulnerable can be very stressful.  On top of one to one meetings with your line manager, we offer access to an employee assistance programme and regular facilitated reflective practice sessions.
 
We provide training to enable you to do your work and build your capabilities.  We will set out a personal development plan with you to ensure you are supported to succeed in your role.
 
Support work is challenging, exciting and at times frustrating.  You will need to be prepared to cope with inevitable conflict and setbacks.  Results are usually long term rather than immediate, so patience and perseverance are essential. Your resilience and creativity will be assets in this role.
 
 
Key responsibilities
 
Supporting our customers

• Hold a caseload of customers and co-ordinate their support packages.
• Actively promoting customer involvement and co-production.
• Work with customers to identify their strengths and goals through our asset-based approach to support.
• Create management plans alongside customers by identifying and assessing risk to ensure they are able to stay safe.
• Establish supportive and professional relationships with customers and dealing effectively with unpredictable and challenging situations in a professional and sensitive manner.
• Support our customers to identify positive move on options and live more independent lives.
• Ensure our customers can thrive and achieve their potential.
• Liaise with external partners, including accessing appropriate statutory and voluntary services.
• Ensure fair access through interviewing and assessing the suitability of referrals, based on the criteria of the project.
• Encourage and support customers to raise complaints, comments and suggestions.
   

Additional responsibilities to support the management of the service

• To be a shift leader during a shift.
• Provide coaching and mentoring to Support Assistants and Support Workers to assist their professional development.

Housing Management

• Ensure all voids are advertised and lettings made promptly.
• Support customers to pay their rent, including providing advice on benefits and debt management.
• Be accessible and responsive to customers’ concerns and requests for information.
• Support and advise customers on any matters relating to their occupancy agreements.
• Deal with breaches of occupancy agreements sensitively and efficiently, in accordance with procedures
• Respond in a sensitive and proactive manner to customer and neighbour disputes.
• Respond proactively to maintenance issues.
• Remove items, clean and make rooms ready for new occupants, where required.
   

Health and Safety

• Ensure customers have up to date information on Health and Safety, and supporting them to manage their environment.
• Be fully aware of, and working within Health and Safety legislation.
• Carry out regular Health and Safety inspections, taking immediate action to remedy health and safety defects and alerting the appropriate people in line with Health and Safety Policies.

Administration

• Complete records on customer database (Salesforce) to deadlines.
• Keep timely and accurate records including customer files, monitoring information etc.
• Provide written reports and information as requested.
• Be aware of, and adhering to, all relevant financial procedures.
• Maintain personal records on the HR database.

General

• Ensure Evolve’s Equality and Diversity Policy and Code of Conduct are actively promoted and adhered to in all areas of work, and that services are accessible to all individuals.
• Work within the GDPR framework.
• Attend and fully participate in one to one meetings, annual reviews, team meetings and all training provided.
• Engage with colleagues and management to fully support the effectiveness of the team.
• Work across other locations, and attending training and meetings on other sites, as required.
   
  This job description provides an indication of the roles and responsibilities for the post of Support Worker, but should not be construed as an exclusive list of the duties that the post holder may be asked to undertake.
  All Evolve employees must also be aware of, and adhere to, all Evolve policies and procedures.
   
  Evolve reserves the right to amend this role profile as necessary, after consultation with the post holder, to reflect changes to the role.
   

Person Specification

Experience and qualifications

• Experience of supporting vulnerable people to achieve independent living
• Experience of providing professional guidance for colleagues

Knowledge

• An understanding of the reasons why people become homeless and the needs and challenges they face
• Knowledge of safeguarding issues and how they apply in day to day work
• Knowledge of statutory and voluntary resources available to homeless people including an understanding of welfare benefits

 Skills and abilities

• Ability to take on a caseload with responsibility for key working customers in line with Evolve’s approach to support
• Ability to document clear records and to evidence outcomes achieved with customers
• Ability to work inclusively, as part of a team, and to give and receive support and constructive feedback and also to lone work when required
• Ability to manage time and multiple priorities effectively and take individual accountability for meeting deadlines
• A level of self-awareness in respect of personal resilience and a commitment to engaging in activities to support your own wellbeing
• Ability to communicate clearly both verbally and in writing, demonstrating a good standard of written and spoken English
• Competent in using Microsoft word, excel and inputting to database