Team administrator jobs

Team: Lifeline

Location: Hybrid, covering the East Anglia and some areas of the South East region with frequent travel

Work pattern: 35 hours per week, Monday to Friday, 9am - 5pm

Salary: Up to £27,466.16 per year

Contract: Permanent

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

This role requires a basic DBS check. 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Domestic Abuse Caseworker:

• assessing referrals and admitting cats onto the service
• providing pet advice and support to our volunteer foster carers
• working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
• extensive communication via phone, email and in person, as well as daily admin and extensive driving

About the Lifeline team:

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• the majority of our referrals come from women fleeing domestic abuse via women-only services.
• the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
• our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers

What we’re looking for in our Domestic Abuse Caseworker:

• good all-round experience of performing administrative duties in a busy service
• previous professional experience giving pet care advice
• previous experience in a public facing role
• an understanding of the problems experienced by families fleeing domestic abuse with pets
• a confident self-starter who has had experience of working with volunteers and home visiting
• a full, manual UK driving license and comfortable driving a van
• experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice

What we can offer you:

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 28 December 2025

Interview date: 05 and 06 January 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

2. virtual interview  and written exercise on Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Team: Lifeline

Location: Hybrid, covering the London and South East region with frequent travel

Work pattern: 35 hours per week, Monday to Friday, 9am - 5pm

Salary: Up to £27,466.16 per year

Contract: Permanent

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

This role requires a basic DBS check. 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Domestic Abuse Caseworker:

• assessing referrals and admitting cats onto the service
• providing pet advice and support to our volunteer foster carers
• working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
• extensive communication via phone, email and in person, as well as daily admin and extensive driving

About the Lifeline team:

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• the majority of our referrals come from women fleeing domestic abuse via women-only services.
• the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
• our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers

What we’re looking for in our Domestic Abuse Caseworker:

• good all-round experience of performing administrative duties in a busy service
• previous professional experience giving pet care advice
• previous experience in a public facing role
• an understanding of the problems experienced by families fleeing domestic abuse with pets
• a confident self-starter who has had experience of working with volunteers and home visiting
• a full, manual UK driving license and comfortable driving a van
• experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice

What we can offer you:

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 28 December 2025

Interview date: 05 and 06 January 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

2. virtual interview  and written exercise on Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Records Manager & Archivist

The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives.  Some familiarity with Church structures and record keeping would be an advantage.

You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.

You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.

The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London.  Records of the Church at a local level are deposited with local authority archive services.  There are also five ‘community archives’ managed by volunteer editors. 

The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records. 

Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 9am on 5 January 2025

Interviews in person in London: 22 January 2025

The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board.

Key Responsibilities

Membership Support

• Act as the first point of contact for members, ensuring effective communication and timely responses.
• Maintain and update the membership database and records.
• Develop initiatives to strengthen member engagement and professional exchange.
• Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review.

Public Relations Support

• Lead on the organisation’s external communications, including managing social media content.
• Oversee and update website content including members updates and case studies.
• Draft newsletters, press releases, and other external communications to promote the organisation’s work.
• Build and maintain relationships with partners, stakeholders, and media contacts.
• Organise and coordinate events, workshops, and conferences that engage the GWR membership.

Administrative Support

• Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead.

ESSENTIAL EXPERIENCE

• Good level of education, with the skills to communicate effectively in writing and orally.
• Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required.
• Ability to build working relationships with a wide range of people, especially those whose first language may not be English.
• Demonstrated ability in managing social media accounts and web content.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms.
• Ability to work independently as well as collaboratively in a small team.
• Able to work from our offices in Dartington, Totnes

DESIRABLE

• Relevant degree or experience in administration, communications, public relations or similar.
• Experience using CRM software

 YOUR PROFILE

We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals.

The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections.

You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach.

Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR.

Visit our website for more details.

Contract: Full time, 35 hours per week  
Salary: £22,394 - £24,476 
Location: Burford, hybrid (2 days in the office a week)  
Closing date: Sunday 7th December 2025  
Interview date: w/c 15th December 2025  

We’re looking for a proactive and relationship-focused Philanthropy Administration Assistant to join our Philanthropy team, which is responsible for raising significant income from individuals, trusts, and foundations. This is an exciting time to join the team as we develop new plans to attract more donors and ultimately help more pets. 

More about the role 
The Philanthropy Assistant will play a pivotal role by supporting the smooth running of the team’s income processing and stewardship activities, while also managing administrative and practical processes required to keep a busy remote working fundraising team running smoothly.

You will support the Philanthropy team by leading on ensuring fundraising collateral (leaflets, cards, letterheads, magazines etc.) are kept well stocked and available. As part of this you will oversee our donor mailing programmes, ensuring they are sent out on time and to agreed targets. You will also respond promptly to all incoming donor or stewardship enquiries and liaise with relationship owners where appropriate. 

The Philanthropy Assistant will also support the Senior Philanthropy Manager and Head of Philanthropy in building and running results reports through our database. 

About you 
You will be an organised, resourceful individual with good time management skills and excellent attention to detail. You will work with a high degree of professionalism, confidentiality and discretion. It would be great if you also have an understanding of charitable individual giving programmes. 

You’ll also play a key role in supporting the wider Philanthropy team by providing high-quality administrative and operational support. This includes income processing, accurate donor data management, and supporting compliance with data protection policies and fundraising best practice. 

In this role you will enjoy being part of a small dynamic team whilst also working across various teams and building effective working relationships. You will have the ability to work well under pressure with excellent attention to detail and be able to prioritise work and meet deadlines.

This role requires someone who is confident with CRM systems and data analysis, and who understands the importance of compliance and best practice in donor stewardship. 

We’re looking for someone who’s organised, flexible, and ready to take on a busy but rewarding role. You’ll need to be a great communicator, whether it’s over the phone, by email, or face-to-face, and have no trouble juggling tasks to meet deadlines in a fast-paced environment.  

Above all, you share our commitment to Blue Cross values of compassion, courage, and inclusion. 

Essential Qualifications, Skills, and Experience 

• Strong administration skills including stationery and fundraising collateral management. 
• Implementation of medium scale mailing programmes
• Experience of using a CRM or other type of database
• Experience of running reports and data analysis
• Experience of developing collaborative working relationships with internal stakeholders
• The ability to demonstrate and apply Blue Cross values of compassion, courage and inclusivity

Desirable Qualifications, Skills, and Experience 

• Strong understanding of Individual Giving fundraising principles 
• Experience or strong understanding of considerations when working with data legislation, eg GDPR
• Experience of working in a fundraising role
• Experience of working within an animal welfare charity

How to apply  
Click the apply button below and complete the online application process before the closing date Sunday 7th December 2025.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits  
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:  

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. 
• Pension scheme with enhanced employer contribution  
• Life assurance  
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme 
• Annual volunteer days  
• Claim for professional fees 
• Charity worker discounts across a variety of retailers.  

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of two world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.

The Role
This role will take day-to-day ownership of key operational processes across Cosmic’s NICU and PICU support, ensuring smooth delivery, strong relationships across hospital teams, and the continual improvement of internal systems.

The Operations Executive plays a central role in keeping Cosmic running smoothly across both hospital sites and Cosmic HQ. This is a hands-on and varied position, combining operational coordination, ownership of key processes, and direct support to Cosmic’s Senior Leadership Team. This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by supporting our service delivery and fostering continuous engagement.
You will be responsible for maintaining high operational standards across our service delivery programmes, ensuring our units are well-stocked and supported, coordinating fulfilment activities, improving our internal systems, and helping strengthen Cosmic’s visibility within the hospitals.
This is an excellent opportunity for someone organised, proactive and compassionate, who enjoys taking ownership and making things work well for others.

Key Responsibilities

1. Operational Coordination Across PICU and NICU
• Act as a consistent and trusted operational contact for unit staff across St Mary’s and Queen Charlotte’s.
• Enhance Cosmic’s visibility in the units, ensuring noticeboards, communications and information materials are up to date and on brand.
• Lead end-to-end coordination of operational tasks across both sites, ensuring high standards and reliable follow-through.

2. Nutri-Care Campaign  
• Coordinate Nutri-Care food deliveries to Cosmic HQ and our units.
• Distribute food items to NICU and PICU units at St. Mary’s Hospital and NICU at Queen Charlotte’s.
• Oversee stock storage at St Mary’s, Cosmic House, and Queen Charlotte’s, maintaining clear logs and ensuring resources never run low.
• Review family and staff feedback from the Nutri-Care surveys and share themes with the Service Delivery Manager to support service improvement.

3. NICU Welcome Bags & Corporate Volunteering
• Take ownership of stock levels for NICU Welcome Bags across both units, ensuring they are always ready for families.
• Work with NICU teams to develop practical solutions that ensure every family receives a Welcome Bag within 24 hours of arrival on the units, monitoring consistency and resolving any barriers.
• Prepare materials and coordinate logistics for corporate volunteer packing sessions, acting as the Cosmic lead on the day.

4. Stock & Supplies Management 
• Maintain regular routines to check, restock and record Cosmic items on PICU and NICU units.
• Oversee stock of cereals, tea, coffee and other essential items that support families and staff.
• Maintain accurate inventory logs and recommend improvements to stock processes.

5. Office & Systems Management
• Manage routine supplier relationships and monitor service standards.
• Process and code invoices for approval and support compliance tasks such as health and safety checks, first aid and fire safety.
• Maintain organised shared drives and digital filing systems, ensuring they are up to date and easy to navigate.
• Ensure all Cosmic office equipment is functional and well-maintained.
• Coordinating diary bookings and logistics for meetings, events, and training.
• Overseeing health and safety compliance (first aid, fire safety checks).
• Support onboarding and leaver processes for new staff and volunteers.
• Manage Cosmic’s relationship with the NHS Post Room, overseeing all incoming and outgoing mail.
• Coordinate logistics for meetings, events and staff activities, ensuring information flows efficiently.

6. Support to the Senior Leadership Team
• Provide high-quality executive support including diary management, meeting coordination and travel arrangements.
• Prepare briefing and meeting notes, collate information for internal or trustee papers, and support follow-up on key actions.
• Undertake small operational projects or research tasks with minimal supervision.

7. Continuous Improvement
• Identify opportunities to improve operational efficiency, stock processes and internal systems across the charity.
• Recommend changes to the CEO, COO and support implementation.
• Champion consistency and high standards across Cosmic’s operations.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays.
• £200 professional development budget annually
• Employee Assistance Programme 
• Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.
 

TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere.  We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years. 

TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise.  From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.

This exciting new part time role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications. 

Financial administration includes input and reconciliation of all financial data and ensures efficient reporting, analysis and measurement of data and financial information against set timescales, targets and objectives. H/she will support annual budget preparation and will contribute to the Annual Report.

H/she will track funding opportunities, deadlines and bid submissions and will draft/edit grant applications.  They will maintain the funding database and track Award deadlines and write Award entries.

Office and systems management will include efficient record keeping and databases, maintain IT equipment and oversee insurance and service contracts.  They will also maintain TAG's website and social media platforms and support/represent TAG at external events.  They wil manage DBS documentation, insurance policies and membership subscriptions.

A detailed job description is attached to the bottom of this job advert.  The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills.  Although this role is currently 20 hours/month, it is varied and has the potential to grow in terms of additional time and responsibilities

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.

Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

· Applicants in Scotland: Disclosure Scotland Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Full-time | Permanent | Office-based with flexible options
Salary: Circa £30,000 depending on experience.

Join us at Kent Community Foundation and help make a real difference in your community.

We’re looking for a proactive, highly organised Executive & Operational Assistant to support our governance and keep our operations running smoothly. This is a varied and rewarding position where no two days are the same.

What you’ll do:

• Support governance by coordinating board and committee meetings, preparing papers, and taking accurate minutes.
• Provide high-trust executive support to our Chief Executive and Head of Finance & Governance.
• Manage finance administration: process donations, grant payments, and maintain bank accounts.
• Be the backbone of our office—managing supplies, welcoming visitors, and handling enquiries.
• Assist with HR tasks including recruitment and updating our HR system.

What we’re looking for:

• A proven and experienced administrator with strong organisational skills, integrity and attention to detail.
• Someone confident in working with numbers and familiar with finance systems.
• Someone who thrives in a busy environment and wants their work to have a positive impact.

Why join us?

• Be part of a team that supports local communities across Kent.
• Enjoy flexible working options and a collaborative, supportive environment.

Location: Our offices in Smeeth near Ashford (flexible arrangements available).
Closing date: 4th January 2026 | Interviews 14 January 2026

To apply, please submit your CV and a covering letter explaining how you meet the person specification 

If you need accessibility support or adjustments during the application process, please contact us at the same email address.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

As a receptionist, you will be the first point of contact for MSI staff, visitors, and contractors. Duties include offering administrative support across the organization, welcoming and greeting guests who visit the business.

You will also coordinate front-desk activities, including distributing correspondence, Mail, deliveries and redirecting phone calls. To be successful in this role, you should have a pleasant personality, as this is also a customer service role. The role also requires that you should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and being able to manage demands are timely essential for this position.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills  
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree: additional certification in Office Management is a plus

Key responsibilities:

• Telephone Calls: answer the main phone, transfer calls, and take messages in a professional succinct manner using tact and discretion as required
• Visitors: welcome visitors to the building and ensure they are signed in and inform the team member their visitor has arrived
• Deliveries: on arrival of deliveries, contract the team member and ensure the stock is taken to the appropriate location
• Mail: sort post into relevant pigeonholes and distribute to teams in a timely manner. Inform team members of ‘signed for’ or urgent mail. Collect and prepare outgoing letters and parcels for Royal Mail, DHL, or other courier services collection.
• Meetings: approve room bookings on the intranet, arrange for projectors, refreshments, and lunch as and when required.
• Order office supplies: stationary, leaflets and other publications as and when required
• Typing: including routine correspondence, listings, and reports (using Word, Excel & PowerPoint)
• General office duties: faxing, filing, photocopying, and franking mail
• Provide occasional administrative support to other MSI teams
• Cover holiday and sickness: ensuring the front desk is always covered
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.,pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Keep updated records of office expenses and costs
• Maintain health and safety standards in the office and report repairs and issues
• Monitoring storage needs and office management requirements
• Liaising with contractors to ensure that works have been carried out ( cleaning, waste collection) etc

Formal education/qualification

• No formal educational requirement, qualification through experience is sufficient for the role OR Detail formal education requirements.

Please contact us for the full JD.

Location: London, UK, 5 days per week in the office.

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent.

Salary: £22,932 – £26,915 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 3

Closing date: 4th December 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic 

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities

External Communications

• Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
• Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
• Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
• Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
• Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
• Liaise with celebrity partners to coordinate media campaigns.
• Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
• Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
• Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
• Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
• Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

• Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
• Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
• Keep charity notice boards updated with promotional material.
• Contribute to the quarterly Trustee report.
• Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

• Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
• Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
• Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

• Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
• Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
• Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
• Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
• Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

• Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
• Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
• Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
• Provide support to charity volunteers during activities.
• Develop engaging and relevant supporter journeys using Cosmic audience personas.
• Regular development and gathering of Cosmic case study materials.
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

• Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
• Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
• Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
• Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For

Essential Skills and Experience:

• Previous experience in a marketing or communications role, ideally working within the charity sector.
• Proven success designing and delivering communications plans and campaigns.
• Experience of successfully pitching stories or collaborations to media, journalists and influencers.
• Understanding of how to create engaging content – both written and visual.
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Strong digital storytelling skills.
• Experience in creating marketing materials in Canva and managing communications campaigns.
• Experience of managing social media channels, creating content that drive results
• Experience of using WordPress, Mailchimp and CRM solutions.
• Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
• Creative thinking and problem-solving abilities.
• Knowledge of GDPR and data protection best practices.
• A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

• Experience in developing case studies
• Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

·        27 days holiday plus Bank Holidays (pro rata for part time roles)

·        £200 professional development budget annually

·        Hybrid working opportunities

·        Employee Assistance Programme

·        Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.

Do you want to manage the fundraising strategy for the only charity dedicated to building a global community that supports board directors to advance climate and nature governance? 

Chapter Zero Alliance is at an exciting inflection point, supporting a high-impact chapter network active in over 70 countries through our programme: the Climate Governance Initiative. We are looking for a Senior Manager, Global Development to play a pivotal role in diversifying and growing our income, ensuring the long-term sustainability and impact of our mission. This is a unique opportunity to help us translate a critical global need into tangible, well-funded programmes that drive measurable change on corporate boards worldwide. 

Offer and Benefits 

• Salary: Up to £50,000 per annum 

• Contract: Permanent, Full-time 37.5 hours per week (0.8 part-time considered) 

• Location: Office-based / Hybrid within the UK (Central Cambridge-based office) 

• Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown 

• Pension: Generous 8% employer pension contributions (no match required) 

• Wellbeing: Group life assurance, employee assistance programme and health cash plan 

The Role: Senior Manager, Global Development  

You'll bring significant development experience, strategic leadership and hands-on delivery to the identification, securing, and management of significant grants from philanthropic foundations, institutional donors, trusts, and statutory funders globally. You'll build and nurture high-value relationships, coordinate fundraising initiatives, and establish the robust infrastructure for effective grant management across our global network. 

Key Responsibilities - Drive Strategy and Deliver Impact 

• Fundraising Strategy and Pipeline Management: Contribute to the design of an ambitious global grant fundraising strategy and manage its implementation. You'll conduct market research, qualify new opportunities, and maintain a robust prospect pipeline to expand our existing funding base. This will involve the coordination and project management of outreach and engagement activities. 

• Proposal Development and Budgeting: Lead the creation of compelling, high-quality concept notes and multi-year funding proposals, aligned with funder priorities and including accurate, transparent budgets. 

• Donor Stewardship and Reporting: Be a key representative for Chapter Zero Alliance with funders, serving as a key liaison for funder-related operational queries. You'll work with the wider team to ensure timely and accurate narrative and financial reporting, managing communications to foster long-term engagement.

• Grant Management and Administration: Oversee our current funding portfolio, manage grant administration, collaborate with Finance on forecasting. 

• Internal Coordination: Facilitate and support our Development Working Group as well as manage core systems: CRM, funder contacts and documentation. Work closely with senior leadership, including the CEO, and project teams across our global network to align fundraising with programme delivery and provide critical performance analysis.

Who We're Looking For 

This role requires a dedicated fundraising professional with a proven track record of successfully securing significant grant funding. You're a strategic thinker and relationship builder with exceptional bid-writing skills and an innate ability to translate complex programme needs into compelling proposals. 

Essential Expertise 

• Significant experience working in institutional fundraising or partnership management within the non-profit or development sector. 

• Knowledge of the climate-related trust and grants sector internationally and in the UK. 

• Demonstrable track record of successfully achieving income targets (minimum six-figure funds, including multi-year grants) from philanthropic foundations, institutional donors, trusts or statutory sources. 

• Strategic relationship-building skills working with grant makers and partners. 

• Effective bid writing, delivering clear, persuasive, and well-structured proposals and reports tailored to align with grant priorities.

• Strong financial and strategic planning skills, including KPIs, grant compliance and reporting. 

• Sound understanding of the legal and regulatory framework governing fundraising within the charity sector, including the standards set by the Fundraising Regulator, the Charity Commission’s expectations around fundraising practices, and data protection obligations under GDPR. 

• Exceptional organisational and project management skills - you can navigate multiple deadlines and competing global priorities with ease. 

Desirable Skills That Will Set You Apart 

• Experience coordinating cross-departmental or cross-regional working groups. 

• A genuine passion for the global climate, development, or social impact sectors - understanding the urgency of our mission. 

• Experience using CRM/project management/fundraising databases. Core Competencies 

• Strategic thinking, planning and analytical skills, able to translate complex programme needs into compelling proposals. 

• Strong interpersonal and communication abilities. 

• Project management. 

• Able to balance short-term priorities with longer-term strategic activities. 

• High attention to detail and highly accurate. 

• Collaborative working style and proactive attitude. 

• Commitment to our mission, values, and ethical fundraising principles. 

The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office arrangements.

We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.

We have a legal responsibility to ensure you are eligible to live and work in the UK. 

Any information given will be processed for employment selection and statistical purposes in line with our Data Protection Policy. 

Interviews will be held during December and January.

We’re looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency, and impact. This is an exciting opportunity to influence how one of the UK’s most ambitious cultural organisations operates as we grow and evolve.

In this role, you’ll lead on governance, risk management, and compliance, acting as Company Secretary and Data Protection Officer. You’ll oversee business planning and reporting, legal and insurance matters, procurement, and organisational policies – ensuring everything we do meets the highest standards.

You’ll work closely with our Executive Director, Board of Trustees, and senior leadership team, building strong relationships and driving change that supports our vision for equality, inclusion, and sustainability.

JOB SUMMARY

To ensure that efficient governance, operational systems and controls are in place to manage Factory International’s Governance and Business Administration function.

This includes governance and acting as Company secretariat, data protection and acting as Data Protection Officer, accountable for Business Plan Reporting, internal communication, oversight of Legal & Compliance, Risk Management, Insurance, Policies & Procedures and Procurement

The key responsibilities for the Head of Governance & Business Administration include;

Governance & Risk

• Ensure robust governance frameworks and compliance with statutory and regulatory requirements
• Coordinate Board and Committee meetings, including scheduling, agenda preparation, and distribution of papers
• Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies
• Support FI Executive and Board in proactively managing risk, and accurately reflecting via the Company Risk register, working closely with Directors to ensure quarterly updates are shared with the Executive Leadership and Board of Trustees (including relevant sub-committees)
• Maintain consistency and compliance for all internal communication channels

Business Planning & Reporting

• Act as the organisational lead for Business Plan Reporting, ensuring alignment across all key grant funding agreements and business plan KPIs
• Oversee the annual cycle of statutory reporting to both public sector funders and trustees including all ad-hoc reporting requests across the business
• Attend key external stakeholder meetings with the Executive Director (e.g. MCC, ACE, GMCA) relating to reporting against grant agreements etc
• Work closely with key Directors, Commercial Leads (including the Trusts & Foundations Manager) on funding bids ensuring that commitments are consistent with our agreed internal Business Plan targets and objectives

Legal, Insurance, Data Protection & Compliance

• Ensure legislative and regulatory compliance in all systems and procedures around business administration
• Acting as lead organisational contact and budget holder for external legal support ensuring consistent processes are followed and value for money is achieved to meet the strategic needs of the business
• Ensure adequate data protection in place, devise and implement any additional process and/or training, and act as DPO, accessing external advice as appropriate
• Where required, support the achievement of essential consents such as Planning, Licence variations, Building Control, etc
• Manage the relationship with FI’s insurance broker, working with the Executive Director and Finance Director to ensure appropriate cover and regularly review policies. Overseeing the appropriate claiming of all losses

Procurement

• Acting as lead organisational contact for all Procurement Activity – working closely with the Executive Director to ensure consistent processes are followed and value for money is achieved to meet the strategic needs of the business
• Maintain oversight of the register of planned Procurement as well as responding to un-planned procurement requirements – working closely with relevant Directors and Executives

Policies & Procedures

• Overall responsibility for control and oversight of the organisation’s suite of policies and procedures, including requests for new procedures
• Ensure that key policies are updated by business owners and renewed as per the agreed schedule – ensuring a consistency of tone, content and that relevant checks/approvals have been managed at the appropriate level (Exec, Trustees etc)

We are looking for an inspiring leader to drive the Wilder Communities programme at Sussex Wildlife Trust. This is a strategic role delivering an ambitious engagement offer that connects people with nature and supports our long-term vision.