Team administrator jobs

Job Title: Engagement and Employability Assistant x2

Location: Kent and Medway (Hybrid/ Field-based)

Salary: £24,996 - £25,497 per annum (depending on experience)

Hours: Full-time (37 hours per week) OR Part-time (4 days per week)

Contract: Permanent

Report to: Area Manager – Engagement Programmes

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance and improve

· Collaborative – We engage, support and share with others

The Team

The Targeted Support Team deliver a wide variety of programmes to empower young people and adults to improve their confidence and skills and progress into training and employment. Leading group sessions and individualised mentoring, the team deliver with passion and expertise to individuals from a range of backgrounds, offering person-centred guidance and support.

The Role

CXK is looking for an Engagement & Employability Assistant to support our programmes across Kent and Medway. As an Engagement & Employability Assistant, you'll use your creativity and mentoring skills to aid tailored support to individuals in various community settings, preparing them for the workforce or further education. Whether through one-on-one sessions or group activities, you'll foster personal, social, and employability skills, helping to equip beneficiaries with the tools they need to move into education, training, an apprenticeship, or sustained employment.

The main responsibilities of the role are to:

· Support the delivery of engaging unaccredited/accredited training sessions and workshops, incorporating both face-to-face and online formats to suit diverse learning styles.

· Employ a person-centred approach, adapting strategies to suit individual or group dynamics.

· Deliver personalised mentoring, advice, and guidance to unemployed young people and adults, nurturing their growth and employability.

· Identify the additional support needs of young people and adults and work with appropriate providers to ensure this is available to them.

· Support work placements and other community opportunities and be confident working in detached and outreach settings.

· Advocate for young people and adults, working to support them and their families to address barriers to progression with sensitivity and confidentiality.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

· To be successful in this role, you will have a passion to support young people and adults.

· You will need to be a great team player with the ability to adapt and be flexible to changing work environments.

· You will have a full UK drivers’ licence and use of own vehicle to travel across Kent and Medway and support delivery across the county.

· You will also need to be fully committed to taking on all necessary training for the role.

Core Competencies

· An understanding of the factors that affect young people and adults' lives, and how to help them to overcome barriers.

· Experience in carrying out administrative duties and meeting deadlines.

· Some knowledge of local agencies and organisations that could support CXK services.

· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint

Employee Experience

A career with CXK is rewarding work, enabling you to fulfil your potential. This fulfilling and exciting role provides the opportunity to develop and grow meaningful relationships with a range of services and employers in East Sussex. You will build upon the specialised skills and knowledge relating to Supported Employment and be a positive influence on the lives of people entering work.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Monday 2nd February 2026

Application review date: Tuesday 3rd February 2026

Interview dates: Monday 9th and Wednesday 11th February 2026

​

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

Find out more about our values and what we do by visiting our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB’s three strategic priority areas: Green Transition, Infrastructure and Services.

Key responsibilities

1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB.

2. Making use of media and parliamentary tracking software keep abreast of SIB’s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage.

3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence.

4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB’s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained. 

5. Support the drafting of consultation responses and press releases using SIB’s core messaging, reporting, research and data.

6. Support SIB’s annual party conference attendance with coordination and administration in advance and in person.

7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others.

8. Draft internal and external copy for newsletters and the SIB intranet and website.

9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories.

10. Attend and provide oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting.

11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels.

12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks.

13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.

14. Work in line with the organisation's values, principles and processes to achieve operational excellence.

15. Adopt our continuous improvement and learning ethos

16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

17. Support and contribute to the implementation and delivery of SIB’s strategy

18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Previous experience of working in a public policy, PR, marketing, external affairs or communications role
• Excellent writing skills
• Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
• Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
• Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
• Experience of building effective media partnerships
• Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
• Experience of developing and delivering effective communications campaigns, including through a range of digital channels
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
• An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Data visualisation skills
• Data storytelling
• A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
• Understanding of the UK charity and social enterprise sectors

Education / Professional experience

• Experience in policy, research and media
• Experience of collaborative working across teams
• In-depth digital communications expertise

Database Manager

Full time – 35 hours per week Monday to Friday

Location: London

Hybrid Working available

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available.

You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.

Duties will include:

• Overseeing the processing of all income transactions into the database on a timely basis
• Line manage, coach and support one Senior Database Officer
• Processing service user information into the database on a timely basis
• Responsible for all Gift Aid management
• Producing scheduled and ad-hoc data selections for mailings as requested
• Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
• Responding to queries from staff in all areas of the Charity on database use, income coding and service user data 
• Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system

About you

You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.

You have experience of line managing and mentoring, supporting your direct report’s continued development and success.

You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.

You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.

Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.

Benefits

We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.

If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.

If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.

Closing date 31 January 2026

We are reviewing applications as they are received so early application is advised.

The the engine room that powers grassroots transformation.

You've mastered the art of making things work smoothly – maybe in charity operations, facilities management, or business support. You know that every compliance checkbox ticked, every system optimised, and every pound saved directly translates into changed lives. You're ready to step up into a role where your attention to detail genuinely matters.

We're looking for a Senior Operations Officer who can keep everything running while keeping people at the centre. You'll be the person who welcomes callers seeking help, negotiates charity discounts with suppliers, coordinates staff onboarding, manages compliance, and ensures our Board can focus on strategy. It's operational excellence meets genuine compassion.

What you'll be doing

• Keep our operations safe and compliant – conduct risk assessments, manage health and safety, coordinate facilities maintenance, and ensure we meet all legal requirements.

• Enable brilliant people to do brilliant work – support HR processes from onboarding to exits, manage DBS checks, coordinate team events, and be the go-to person who solves problems.

• Be the first point of contact for people seeking help – answer calls with empathy, direct clients to appropriate support using your knowledge of local services, and ensure no one leaves Grapevine without assistance.

• Support recruitment and governance – process applications through our system, coordinate Board meetings, and provide key liaison support for trustees.

• Drive continuous improvement – review and enhance internal processes, explore AI and automation opportunities, and negotiate contracts that stretch our resources further.

• Manage the everyday essentials – coordinate post, emails, building access, waste collection, vehicle checks, and the hundred other details that keep a charity functioning.

What we're looking for

We need someone who combines operational excellence with warmth, resourcefulness with reliability, and efficiency with empathy.

You'll need:

• Experience in operations, facilities management, HR administration, or business support – ideally in the charity or public sector.

• Proactive problem-solving skills – you spot issues before they escalate and find creative solutions within tight budgets.

• Excellent organisational abilities and meticulous attention to detail.

• Confidence working independently while knowing when to escalate or collaborate.

• Strong IT skills and willingness to explore tools that improve efficiency.

• Understanding of health and safety regulations and risk assessment processes.

• Experience with HR systems, DBS processes, or recruitment support.

• Familiarity with charity governance and Board support.

• Knowledge of facilities management, including building safety and maintenance coordination.

Why Grapevine?

At Grapevine, we believe people in communities are the answer to the challenges they face – and we work alongside them to build power and create lasting change. For 30 years, we've been a nationally acclaimed example of community-led transformation.

You'll join a values-driven team that trusts you to make decisions, celebrates your initiative, and recognises that behind every operational task is a person we're enabling to change lives. We're high-trust, human-centred, and built on shared accountability. We repay out-of-hours effort with TOIL, cherish diverse lived experience, and never lose sight of the people behind the work.

Our offer:

• 25 days annual leave plus bank holidays (pro rata)

• 8% non-contributory pension (we pay it all)

• Flexible working arrangements

• Employee Assistance Programme

• Supportive culture with continuous learning baked in and real autonomy with genuine support

• A management team role where your voice shapes how we operate

Ready to make operations meaningful?

If you're excited by purpose-led work, comfortable with honest reflection, and believe that systems should serve people (not the other way round), we'd love to hear from you. Apply if you can see yourself as the person who keeps our award-winning work running smoothly while treating every caller, colleague, and compliance requirement with equal care.

Director of Finance and Operations

RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operations Officer (PT)

HOURS: Full-Time (9am-5pm, Monday-Friday)

JOB LOCATION: Hybrid - home and minimum 2 days in the office (Amersham, Buckinghamshire)

PENSION: 7% non-contributory

ANNUAL LEAVE: 28 days, plus bank holidays

OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking

Job Description

The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director of Programmes and Director of Fundraising and Communications. The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements. This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.

Key Responsibilities

Financial Leadership & Management

• Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
• Develop and manage the organisation’s annual operating and capital budgets in collaboration with senior leadership.
• Manage the accounting functions, including payroll and pension, and month-end and year-end close.
• Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
• Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
• Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
• Lead annual audits and coordinate with external auditors.
• Manage relationship with investment managers and their adherence to investment strategy.
• Support the Fundraising team in submitting income application, financial reporting, and compliance requirements.

Operations & Organisational Management

• Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
• Lead and continuously improve policies and procedures related to finance, operations, and administration.
• Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
• Oversee facilities, technology, and vendor relationships, ensuring cost-effectiveness and reliability.
• Ensure strong data management, financial systems, and operational reporting tools are in place.

Human Resources & Administration

• Oversee HR operations, including payroll, benefits administration, employee policies, and compliance with employment laws.
• Partner with leadership on workforce planning, compensation strategy, and organisational design.
• Support performance management systems and contribute to a positive, inclusive organisational culture.
• Ensure onboarding, offboarding, and personnel record management processes are effective and compliant.

Leadership & Strategy

• As a key member of the senior leadership team, contributing to organisational strategy and decision-making.
• Advise the SLT and Board on financial and operational implications of strategic initiatives.
• Translate financial data into clear, actionable insights for non-financial stakeholders.
• Lead and mentor finance and operations staff, fostering professional development and accountability.

The role

We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.

This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.

Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.

Who We Are Looking For

We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.

You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.

 You will ideally have:

• Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
• Strong understanding of database administration, data quality and compliance.
• Experience acting as a system super user, including managing users and system settings.
• The ability to train and support colleagues with varying levels of technical confidence.
• Excellent analytical skills and experience producing data selections and insights.
• Strong communication and relationship-building skills.
• A proactive approach to continuous improvement and best practice.

This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026

Provisional interview date will be week commencing: 09.02.2026.

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

About Access

Access - The Foundation for Social Investment works to ensure that charities and social enterprises can access the finance they need to sustain or grow their impact. Access is currently implementing a new CRM and Grant Management System (Salesforce-based, delivered by implementation partner Vera) to support its programmes, partner relationships, and reporting needs. This role will play a critical part in ensuring the system is delivered well and that Access is ready to operate it confidently at go-live.

Position Overview

Access is seeking a Salesforce Implementation & Delivery Manager on a fixed-term basis to support the delivery of its Salesforce-based CRM and Grant Management System.

Reporting to the Project Manager, this role will combine:

• strong project coordination and delivery management,
• hands-on Salesforce CRM expertise, and
• practical change management capability to help staff adapt to new systems and ways of working.

As Access does not have Salesforce expertise in-house, this role will act as a key internal point of reference, helping to review and sense-check design decisions, manage delivery risks, and ensure that the system being built is usable, well understood, and ready for go-live.

This is not a developer or Salesforce Administrator role, but it does require strong Salesforce CRM experience, alongside proven ability to support users through change, structure complex projects, and keep delivery on track. The role will continue through early post–go live to support transition into business-as-usual and handover to the incoming System Administrator.

This is a Fixed-Term Contract of 6 months minimum. Full-time hours are preferred but we are also open to 4 days per week. Ideally we would like one day per week in our office (Tuesday), which is situated in Old Street, London.

Location: 2 days weekly in our London office
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Please note that this role will be closing on Wednesday 4 February 2026 at 9am.

A little bit about the role

Frontline has achieved significant growth and impact in our first 11 years, and we are now recruiting a director to lead on ensuring our culture, operational and financial infrastructure enable us to continue to grow and drive change for children and families.

With a ~£25m budget and ~150 employees we rely on robust systems, a clear strategy and an enabling culture to support people to do great work to achieve our mission. Reporting to the CEO, the director of culture and operations (DCO) will develop our annual priorities and strategy. They will lead on strengthening and further embedding our culture of freedom and responsibility by providing excellent operational leadership across Frontline. To effectively operate a culture of freedom and responsibility we need robust financial controls, excellent governance and strong relationships at our foundation – as DCO you will ensure these foundations are in place – and build on them.

We are an ambitious organisation – we work hard to create an inclusive culture which supports our hard-working teams through data, feedback and technology. As DOC you will lead on galvanising our leadership group to ensure they have the necessary resources, collective focus and communication channels across teams nationally. Frontline is in a strong position. We have a clear strategy, stable finances and strong internal processes so we look forward to welcoming our new director of culture and operations to help build on this, so we can have even greater impact.

Some key responsibilities include:

• People – Lead the people team to identify new and creative ways to further strengthen our culture of freedom and responsibility
• Finance – Manage the head of finance and compliance, supporting them and the finance team to deliver sound financial controls/clear reporting and manage an annual budget of £25m – ensuring financial capability and clear cross-team communication
• Governance – Work with the chair of FARC (and other subcommittees as relevant) to ensure they are taking a strategic view on key issues, providing appropriate challenge and timely decisions (e.g. in budget process).
• Management of external contracts and relationships – Manage the contract governance manager with responsibility for DfE/university contracts and regulatory approval, ensuring effective governance and compliance

Full list of role responsibilities can be found in the job pack.

A little bit about you

You should have strong leadership experience, the ability to balance multiple priorities under pressure, and a track record of shaping organisational culture. Experience in financial management, HR strategy, and operational leadership is essential, while familiarity with charity governance and regulatory compliance would be beneficial.

We’re looking for someone with exceptional communication skills, a collaborative mindset, and a practical approach to problem-solving. If you’re a values-driven leader eager to shape culture, strengthen operations, and support our mission, you’d be a great fit.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.

If you’re interested in finding out more, please email Elise Cronin, Executive Assistant (contact details are in the job pack) to arrange an informal conversation with the CEO.

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Harris Hill are delighted to be working with a national charity to recruit for a Legacy Administration Manager in order to manage and administer legacy gifts. This is a pivotal role, ensuring legacy income is maximised, accurately recorded and received in a timely, compliant manner, while always honouring the wishes of legators with sensitivity and care.

Working with a high level of autonomy, you will oversee the legacy administration process end to end, building strong relationships with executors, solicitors and co-beneficiaries, and working closely with internal fundraising, finance and data teams. You will also play a key role in identifying and managing risk, resolving complex cases and maintaining best practice processes.

As a Legacy Administration Manager you will:

• Manage the full legacy administration process, from notification through to receipt of income
• Create and maintain accurate digital and physical legacy records
• Respond sensitively and promptly to all legacy related correspondence
• Review and approve estate accounts, questioning anomalies where appropriate
• Liaise with executors, solicitors and co-beneficiaries to progress estates and protect the charity’s entitlement
• Identify, escalate and help resolve complex, contentious or high-risk cases, working with legal advisers as needed
• Support and advise lay executors when required
• Follow up stalled or inactive cases to ensure progress
• Maintain and improve legacy administration policies, processes and compliance with relevant legislation and best practice
• Ensure all work is carried out sensitively and in line with GDPR
• Produce reports for Directors and Trustees on the legacy pipeline and contentious cases
• Work collaboratively with fundraising, finance and supporter data teams
• Provide cover for the Legacy and In Memory Manager and support legacy related communications and events

To be successful, you must have experience:

• Proven experience of managing legacy gifts and estate administration
• Working knowledge of wills, probate, trusts and relevant charity law
• Awareness of inheritance tax, capital gains tax and related regulations
• Experience reviewing estate accounts and identifying issues or anomalies
• Strong organisational skills with excellent attention to detail
• Ability to manage your own workload and progress cases proactively
• Excellent written and verbal communication skills, with a sensitive and empathetic approach
• Confidence assessing reputational, financial and legal risk
• Competence in MS Office (Outlook, Word, Excel) and CRM or legacy management systems
• A high level of discretion and respect for confidentiality

Desirable:

• Experience working within a charity
• Certificate in Charity Legacy Administration (CiCLA), Institute of Legacy Management qualification, or equivalent experience (e.g. legal, paralegal or private practice estate administration)

Salary: £35,000 – £38,000 per annum

Location:  Rochester City Airport

Contract: Permanent , hybrid working 2-3 days in the office

Closing date: Friday 23rd January at 8am

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Resurgence Trust is seeking an Assistant Editor for Resurgence & Ecologist, working closely with the Editor to support the planning, production, administration and publication of this much-loved magazine. The successful candidate will bring expertise, journalistic flair, editorial rigour and a collaborative spirit to a small, highly experienced team working at the intersection of ecology, ethics and the arts.

This is an opportunity for a skilled editor and communicator with significant experience in magazine production, literary editing or journalism (ideally in print) to play a vital supporting role in the editorial and administrative processes of producing a high-quality magazine six times a year. 

The Resurgence Trust is an educational charity and global community that connects, informs and inspires positive change by honouring the interdependence of the Earth, the self and all living beings. Through Resurgence & Ecologist magazine, our events programme, and The Ecologist online, we inform the environmental debate, nurture a culture of optimism and wellbeing, and guide people towards creative and practical solutions to the global challenges we face today.

Please read the full job description before applying. 

#AssistantEditor #Editing #Administration #MagazineProduction

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters. To deliver this, the fundraising and marketing teams need to deliver ambitious income targets – it costs £14 million a year to run the service.

It’s an exciting time at the charity – we’re implementing a new CRM system (Microsoft Dynamics), which will fundamentally change the way we deliver our supporter experience.

If you’re passionate about delivering excellent supporter care and being part of a customer focused team, then this is the role for you!

The Supporter Care Coordinator is responsible for working across the fundraising and marketing directorate to support the Supporter Experience team in delivering all aspects of supporter engagement, stewardship and fundraising compliance, by delivering excellent customer service and being a first point of contact for fundraising enquiries for London’s Air Ambulance Charity. In addition to this, the Supporter Care Coordinator will assist in the fulfilment of multi-channel fundraising and stewardship campaigns, including the promotion of legacies both internally and externally.

The role will be crucial in strengthening relationships with supporters in alignment with London’s Air Ambulance Charity’s Engagement Strategy. This will ensure growth and sustainability over the next five years and beyond.

Charity Operations Manager

Location: Remote / Cambridge (1 days per week in the office)
Hours: 37.5 per week
Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: Permanent

Aquilas is delighted to be partnering with Royal Papworth Charity to recruit a Charity Operations Manager to play a key role in the delivery of the charity's strategic objectives, ensuring effective governance, operational oversight, and stakeholder engagement across a diverse portfolio of grant-funded hospital projects.

We are looking for an experienced and motivated person who wants to drive transformational change across the entire charity. If you have Charity, Operations, Governance or NHS grant giving experience please take a look.

About the Charity:

Royal Papworth Charity plays a vital role in ensuring that Royal Papworth Hospital is able to offer superior facilities, exceptional patient care and an enhanced patient experience thanks to the generosity of our supporters. We provides grants to support transformational projects across the hospital, many of which have a direct and immediate impact on our patients, their families and our staff. 

Royal Papworth Hospital is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.

About the role:

This is a leadership role responsible for the operational delivery of a diverse portfolio of grant-funded projects across the Trust, driving innovation in patient care and clinical excellence.

The postholder will oversee the charity's governance, compliance, and financial operations, ensuring robust systems are in place to support effective decision-making and strategic delivery. Working closely with clinical teams, senior managers, and external stakeholders, the Charity Operations Manager will play a central role in translating strategic priorities into impactful, well-governed programmes.

Person Specication:

• Demonstrates good levels of financial acumen including the management of financial budgets.
• Experience of leading or working in complex project teams within an organisation.
• Proven ability to influence, inspire and effectively manage staff.
• Experience of working across organisations on projects.
• Understanding the significance of national developments and their impact at a local, regional level.
• Sound knowledge in the use of information technology and its application in practice.
• Ability to analyse and interpret data.
• Experience in writing development propositions.
• Experience presenting complex, sensitive or contentious information to a wide range of stakeholders with varied backgrounds.
• Analyses multiple demands on the service and resources, while balancing needs against available resources. Assesses likely impact on local service of national developments.
• Ability to provide and receive highly complex and sensitive commercial information. Experience working with complex facts or situations which require analysis, interpretation and evaluation of a range of options.
• Plan and organise broad range of complex activities; formulates, adjusts plans or strategies.
• Ability to communicate across organisational boundaries effectively.
• Excellent oral and written skills, with experience in using PowerPoint for report writing.
• Excellent attention to detail. Ensuring data and reports are presented to a high-quality standard.
• Presentation skills and the ability to present to a range of groups and individuals.

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant 

Salary: £36,547 - £39,372 FTE 

Hours per week: 20 - 25 hours per week over 3-4 days

Contract Type: Fixed Term Contract for 6 Months

Reference Number: STOPDA815

Main Purpose and Scope of the Job:

upporting the Head of People with the provision of consistent and reliable Human Resources support in relation to policies and practices and with the practical application of employment law.

Providing coaching and support to line managers in relation to all aspects of early or informal employee relations.

Actively providing guidance to staff and managers through employee relation processes seeking early resolutions and restorative conversations in the first instance. Actively take the lead on formal employee relation case work such as disciplinaries, probations, performance management, capability, absence management, grievances, suspensions, investigations and present at hearings.

Develop Line managers through training, workshops, and proactive strategies.

Overseeing the HR Advisor’s workload to ensure accuracy and completion and actively support with individual growth by providing opportunities for development.  Provide administrative support to cover team absences.

Reporting and monitoring sickness/absence levels, advising line managers to ensure a consistent approach is taken to reduce absenteeism.  Oversee all Stage 1,2 and 3 absence meetings.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

We’re looking for a Supporter Care Executive to join our team

Salary:  £28,390

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.

We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.

This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.

As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.