Team administrator jobs
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.
We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.
In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.
In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.
The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso involves working in a fast-paced environment.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 15 July 2026
Interview Date: 23 and 24 July 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Dorset and the South Coast of Hampshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders.
- Passionate about education, social mobility, and giving every young person a chance to shine.
- A natural communicator-whether leading a session in a classroom or inspiring a room of volunteers.
- Organised and able to juggle multiple projects (with a great sense of humour!).
- Self-motivated, adaptable, and happy working remotely but never alone-you’ll be part of a close-knit regional team.
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering.
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities.
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation.
- Deliver and support the rollout of YE programmes in schools and other settings.
- Recruit, train and support volunteers-making sure they feel valued and inspired.
- Work with your regional team to meet shared goals and celebrate local impact.
- Help secure local funding by supporting fundraising efforts and managing project deliverables.
- Support the planning of events, trade fairs and celebrations for young people.
- Keep accurate records, track impact, and make sure safeguarding is front and centre.
A few practical things
- This is a hands-on role-you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential).
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times.
- Expect to be on your feet during some events or sessions-it’s all part of the fun!
How to Apply
If you’re ready to help shape the futures of young people across Dorset and the South Coast of Hampshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 26 July 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications without a cover letter will not be accepted.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
The Bishop of Sheffield is seeking to appoint a Chaplain to assist and enrich his ministry, in particular by praying for him and with him, and by enabling his pastoral support of clergy and lay leaders across the Diocese. The Chaplain will act as secretary to the Bishop's Senior Staff Team (BSST).
The successful applicant will be joyful and hopeful, generous and kindhearted, unafraid of failure and energised by challenge. Theological ability and administrative efficiency will be required, and considerable resources of patience.
This post is subject to an enhanced DBS disclosure with adult and child barring.
The Church Commissioners, on behalf of the Bishop of Sheffield, is seeking a Chaplain to to support and enable his ministry across the Diocese of Sheffield.
This is a unique and deeply rewarding role at the heart of diocesan life combining pastoral care, liturgical leadership, strategic support, and trusted companionship in ministry. Working closely with Bishop Pete, you will help him live out his calling to lead the diocese prayerfully, joyfully and collaboratively as we pursue our shared vision: Renewed! Released! Rejuvenated! by 2032.
The Bishop's Chaplain plays a central part in supporting the Bishop's apostolic ministry helping him to lead in mission, preside over the sacramental life of the diocese, and offer pastoral care to clergy and lay leaders. You will work closely with the Bishop, the Bishop of Doncaster, the Dean, Archdeacons, and the Bishop's Senior Staff Team, sharing in the oversight and flourishing of the diocese.
Based at Bishopscroft, Snaithing Lane, Sheffield, you will be part of a small, warm and collaborative team alongside the Senior PA and Administrative Assistant. The role is varied, fast-paced and relational, requiring wisdom, discretion, theological depth and a joyful commitment to the life of the Church. The role involves regular contact with clergy, lay leaders, diocesan staff and civic partners, and includes Sunday parish ministry as required.
The post-holder will be a priest of the Church of England, or of a church in full communion with it. (S)he will conduct worship on behalf of the Bishop and preside at all sacraments appropriate to the Church of England. This post has attached to it an occupational requirement under the 2010 Equality Act, Part 1, Schedule 9. This post is subject to an enhanced DBS with Adult and Child Barred Lists check (Disclosure and Barring Service) clearance.
Working Hours - The expectation is of a similar time commitment as a parish priest. As a general rule, the Chaplain will be expected to share in morning worship outside office hours, and to keep office hours of 9.00 am to 5.00 pm with a break for lunch. There is an expectation of some work, and ministry being exercised, outside office hours. There will be some evening commitments. The rest day is generally a Friday or Saturday. On Sundays, the Chaplain will usually be expected to be available to take services and preach where needed.
Responsibilities
Strategic
- Support the Bishop in delivering diocesan mission priorities, especially around clergy recruitment, induction and development.
- Help the Bishop remain focused on long-term strategic goals, offering perspective, encouragement and clarity.
- Represent the Bishop at meetings, events and parish visits as required.
Liturgical
- Lead and oversee worship and prayer within the Bishop's office and Senior Staff Team.
- Plan and support diocesan services including confirmations, institutions, ordinations and cathedral events.
- Prepare bespoke prayers and liturgies for civic and ecclesiastical occasions.
- Preach and preside in parishes across the diocese, particularly during vacancies or clergy absence.
Pastoral & Administrative
- Be a trusted confidant to the Bishop, offering pastoral support, theological insight and honest challenge.
- Serve as secretary to the Bishop's Senior Staff Team and other key meetings.
- Act as the Bishop's primary point of contact with clergy and lay leaders, managing correspondence and identifying pastoral needs.
- Oversee clergy processes, including MDRs, clergy status letters, safeguarding training records, PTO lists, and clergy files.
- Support the Senior PA in ensuring the Bishop is fully briefed for all engagements.
Legal & Safeguarding
- Oversee Clergy Discipline Measure administration and clergy grievance processes.
- Act as first point of contact for safeguarding matters within the Bishop's Office, liaising with the DSO and attending Core Groups.
- Work with the Diocesan Registrar on legal matters including licences, pastoral reorganisation and benefice suspensions.
- Serve as the Bishop's Data Protection Compliance Officer, ensuring DPA 2018 compliance.
We are looking for someone who:
- Works with wisdom, good humour, emotional intelligence and steadfast hope.
- Relates well across diverse ages, cultures, personalities and theological traditions.
- Is flexible, organised and able to manage competing demands with calmness and clarity.
- Is pastorally sensitive, resilient and able to support others through demanding seasons.
- Writes to a high standard and is confident with digital tools and systems.
- Is liturgically fluent - comfortable with both traditional and contemporary worship.
- Has a passion for evangelism, discipleship and the growth of the Church.
- Understands safeguarding as the responsibility of all and can follow due process confidently.
- Holds a full driving licence.
Experience of Church of England structures, Canons and Measures, or vacancy processes is desirable, but not essential - the ability to learn quickly is.
Application Process: Do ensure you attach your CV and provide a cover letter setting out why you are applying for this role. You will want to outline how you meet each of the elements of the person specification, drawing on gifts, skills, knowledge and experience from your previous career, both before and after ordination, responsibilities held and relevant interests. You will also want to set out your thoughts about how you will take forward some of the challenges and issues set out in the role specification.
For more information, please contact: Wendy Whitfield, Senior PA to the Bishop of Sheffield
Closing date for applications is 16 July 2026 at midday (noon): Shortlisting will take place on Saturday 18 July. If you have not been invited to interview by 31 July, you have been unsuccessful in your application on this occasion.
Interviews will be held on 12 August 2025 in person. If you are shortlisted and invited to interview and are on annual leave, provision will be made to interview w/c 24 August 2026.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Supporter Acquisition Executive
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income, and acquiring the most engaged new supporters.
Working with teams across the charity, you'll be supporting the Senior Officer and Officer to plan and deliver direct marketing campaigns across a range of channels, including digital and print. You'll also work with external agencies to support campaign delivery. Activity within the acquisition portfolio is varied, from helping to develop online supporter journeys and prize-led campaigns to supporting training and campaign communications. Your work will help drive income and attract new, engaged supporters to the charity. This is an entry-level role suited to someone organised, detail-focused and keen to develop a career in fundraising, marketing, or supporter communications.
On a day-to-day basis, the post holder will support campaign activity, compile regular reports across a range of financial and non-financial KPIs, and help ensure compliance with the latest regulations and codes of practice.
The successful candidate will help the team deliver well-organised, accurate and timely direct marketing activity. They will keep campaign administration on track, maintain reliable records, communicate clearly with colleagues and suppliers, and show enthusiasm for learning about supporter engagement and fundraising.
The successful candidate will be eager to learn and develop and will bring a proactive approach to supporting a collaborative team with ambitious goals.
You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
· Support the planning, coordination, and delivery of successful campaigns across a range of channels, including digital and print.
· Assist with preparing campaign briefs, schedules, fundraising scripts, and other marketing materials.
· Help maintain accurate supporter data, ensuring records are updated carefully and in line with data protection requirements.
· Liaise with internal teams and external suppliers to help ensure campaign activity is delivered on time and to agreed standards.
· Process invoices, purchase orders, and other routine financial administration linked to campaign activity.
· Help ensure all campaign activity complies with relevant regulations and codes of practice.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Assist with reporting by gathering campaign results, updating trackers, and maintaining accurate records.
· Proofread campaign materials and help ensure communications are accurate, consistent and supporter focused.
· Conduct monthly competitor analysis, support weekly call listening, monitor social media comments relating to campaigns, and share team updates on the intranet.
Knowledge, skills and experience needed:
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th July 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money.
Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.
Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.
The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees.
The postholder will be expected to attend the following meeting groups:
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Monthly All Staff: regular attendance
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GDPR/Data Working Group
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Finance and Income Generation (FING) Committee Meetings
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Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors
Key Responsibilities
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Supervision and management of Senior Finance & Admin Officer (SFAO)
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Day to Day Financial Management
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Provision of accurate reports to Board and senior managers
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Payroll, Pensions, and Tax Management overview and control
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Budget Process Management
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Statutory Reporting & Charity compliance
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Account Management – Key Suppliers/Contractors
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Financial Risk Management
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Governance support to FING Committee and Trustees
Core External Relationships
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Payroll Provider
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TPT Pensions
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HMRC
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All Banks
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Charity Commission
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Companies House
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Charity Auditors
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IT Contractor & Insurers
Day to Day Financial Management
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Regularly review and maintain financial policies and procedures.
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Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded.
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Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained
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Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.
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Support with funding bids and reports back to donors
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Management of all charity bank accounts, acting as authorised signatory with Banks
Payroll, Pensions and Tax Management
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Supervise the payroll process carried out by SFAO
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Responsible for the effective management Charity’s Pension Scheme
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Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed.
Budget Process Management
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Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers.
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Alongside the Co-Director, present the Draft Budget to Board for approval
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Present monthly management accounts and Cost Centre reports for all managers
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Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget
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Monitor variations against spend and integrate within an overall Cashflow analysis
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Recommend corrective actions to Co- Directors and/or Board as necessary
Statutory Reporting & Charity compliance
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Act as lead member of staff with the Charity’s Auditors
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Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place
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Maintain fixed asset register and inventory of all equipment contracts/agreements
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Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies:
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Charity Commission
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Companies House
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Pensions Regulator
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HMRC
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Valuation Office
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All Banks
Account Management – Key Suppliers/Contractors
Insurance
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Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity
Financial Risk Management
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Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels.
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Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern.
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Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance.
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Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions
Governance support to FING Committee and Trustees
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Assist the Chair of FING Committee (Treasurer)
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Prepare all associated papers and minutes
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Prepare finance papers for Treasurer to deliver to Board of Trustees
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Attend Board of Trustees meetings and present information as requested
General
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Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]
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Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.
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Undertake any other duties as determined by the Co-Directors.
Personal Specification
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Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work.
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Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work.
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Bring ideas for improvements and is open and honest in all communications where relevant and appropriate.
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Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it.
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Resilience working under pressure, ability, and willingness to both give and take constructive feedback.
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Willingness to work the extra hours where needed, with a flexible working policy.
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Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
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Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow.
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A passion for social justice and to change Bristol for the better.
Essential
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Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity.
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Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience.
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Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity.
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Experience in developing major finance policy development.
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Experience in budgeting and financial planning.
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Experience in management accounting.
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Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.
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Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases.
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Solid organisational skills including consistency, accuracy, and an eye for detail.
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Experience of line management and supporting and developing staff.
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Knowledge and understanding of Equity, Diversity & Inclusion practices.
Desirable
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Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages.
To apply for this role, please complete the Caring in Bristol application form.
This job advert closes on 12 July and interviews will be conducted on a rolling basis. We reserve the right to close the advert early if we receive enough suitable applicants.
The client requests no contact from agencies or media sales.
MEMBERSHIP AND BUSINESS DEVELOPMENT MANAGER
£40,000 per annum subject to knowledge and experience
ABOUT THE BIA
We have 600+ members at the BIA from a broad spectrum of biotech and life science companies including university spinouts, start-ups to scaling biotech to big pharma, including those that support the sector such as service providers, consultancies, law firms and universities.
We are looking for an experienced BD Manager to join the existing team here at BIA. The primary task is to help build relationships, retain current members, and secure new ones to meet or exceed quarterly and yearly targets.
MAIN PURPOSES OF THIS ROLE:
- To support the Associate Director for Membership and Business Development in building relationships, retaining current members and securing new ones to meet or exceed quarterly and yearly new membership targets
- To coordinate lead development and manage leads process through the entire sales cycle
- To plan and execute targeted business development campaigns working alongside the marketing team to ensure wider promotion
- Lead identification/qualification of potential new members
- To form effective connections with key personnel at member organisations, developing member engagement, event attendance and participation in BIA communities
- To support the development of the BIA business solutions saving programme – both in terms of increasing participation of new and existing members and increasing the range of savings schemes in line with member requirements
- At times, to help manage and organise external event activity including logistics and company engagement in relation to UK and overseas delegations
- To provide administrative support to BD and Membership function
- To work closely with the wider BIA team to deliver the overall membership strategy
DUTIES AND RESPONSIBILITIES:
- Work with Associate Director for Membership and Business Development to design campaigns
- Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
- Work with Associate Director for Membership and Business Development to develop schedules for following up on new member leads and tracking success rates
- Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA
- Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
- Work with the Sponsorship Manager to pass on leads and to help embed relevant administration
- Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner
- Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
- Regular visits to BIA members offices and external events throughout the UK where appropriate
- Get to know the membership base, and communicate effectively and professionally with member contacts
- Effectively monitor revenue targets (and related budgets) and produce relevant status reports through Dynamics
- Work with Membership team to monitor and keep membership data up to date at all times
- Provide support where needed across the wider team
- Attend internal debtor meetings and chase for outstanding membership payments when necessary
KNOWLEDGE, SKILLS AND EXPERIENCE
Essential Demonstrable Skills:
- Minimum 5 years’ experience in consultative sales, business development or membership engagement (including closing sales and understanding CRM principles)
- Efficient and confident networker
- Strong desire to work for a mission driven and purposeful organisation
- Energetic, personable and determined but sensitive approach to uncovering and converting sales and upsell opportunities
- Conscientious and willing to adapt and be flexible
- Ability to grasp and convey a membership/service/NFP based offering
- Professionalism and ability to confidently liaise with decision makers
- Excellent presentation skills, written communications and attention to detail
- Experience in using all standard Microsoft programmes
- A self-starter who can work independently and as part of a team
- Proven ability to get to grips with complex subject areas quickly
- Experience of using CRM databases in relation to contact management or sales leads
- Evidence of achieving revenue and/or retention targets
- Degree-level education or equivalent
Desirable Skills:
- Experience of using Microsoft Dynamics for contact management or sales leads
- Life science background
- Experience from working within a not-for-profit/trade association
WORKING FOR THE BIA
Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities.
We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. This is under review and at the discretion of the business.
HOW TO APPLY
Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.
Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.
Please email your application and covering letter with the subject line “Membership and Business Development Manager Application - [Your Full Name].” Deadline for applications is Monday 20th July 2026 at 9am.
Initial interviews will take place during week(s) of 20/27 July, dependent on availability.
We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.
The client requests no contact from agencies or media sales.
About the Role
The purpose of this role is to coordinate the management and continuous improvement of the College’s Lifelong Learning Platform (LLP), ensuring it operates effectively for all users. The role provides service desk support, maintains accurate training records, and works closely with internal teams, external stakeholders, and system providers to resolve issues and enhance the platform.
Some key responsibilities include (but are not limited to):
· Providing first- and second-line support to LLP users, resolving queries and system issues
· Maintaining user accounts, training records, and ensuring data accuracy across systems
· Liaising with external developers to report faults, track progress, and support system improvements
· Creating and delivering training materials, guidance, and presentations on LLP usage
· Coordinating user testing (UAT) and supporting implementation of system updates
· Monitoring and reporting on service desk activity, identifying trends and improvements
· Supporting committees and stakeholders, including communications, meetings, and minute taking
About You
We are seeking a highly organised and proactive professional with experience in customer service or helpdesk environments, ideally within a membership or medical education setting. The successful candidate will have excellent communication skills, with the confidence to engage stakeholders and deliver presentations or workshops. You will provide high-quality administrative and secretarial support, including supporting formal committees and maintaining accurate records.
Strong IT and time management skills are essential, along with experience working with learner management systems and service processes. Knowledge of Agile or Waterfall methodologies and medical education frameworks is desirable. A degree or equivalent experience is required.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
· 26 days of annual leave, plus bank holiday
· 1 additional paid day of leave for the purpose of celebrating your birthday
· Healthcare support through Benenden Health
· Up to 12% pension contribution
· Hybrid and flexible working
· Wellbeing hour once a week
· Cycle to work and employee discounts schemes
· Training and development opportunities
· Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
How to Apply
If you believe that you are the right person for this role, please submit your CV and a short statement (up to 500 words), highlighting three key skills from the job description and how your experience aligns with them by Sunday 12th July.
Please note that the closing date is subject to change, depending on the success of the recruitment process.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
Applicants must reside and have the right to work in the UK. No agencies please.
An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive. We are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our Hereford farm. Set in the stunning Golden Valley on the Welsh border, Jamie’s Farm Hereford offers young people the chance to take part in real, meaningful farm life in a nurturing and purposeful environment. You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience, feeling the positive impact long after their visit.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known internally as ‘Head of Farm’
More about the role: As Head of Farm, you will lead the delivery of our programme at Jamie’s Farm Hereford, working alongside and managing a values-driven team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team.
You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team.
About you: We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role.
You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
About CLTR
The Centre for Long-Term Resilience (CLTR) is an independent, non-profit think tank working to transform global resilience to extreme AI and biological risks. We work with governments and institutions, offering evidence-based advice to improve understanding, decision-making and governance on some of the most pressing issues of our time.
The role
We're hiring two Operations Associates — one to sit within our AI Policy Unit, one within our Biosecurity Policy Unit. Embedded in your respective team, you'll provide a flexible mix of operational, administrative and project support that keeps the unit running well and frees up policy staff to focus on their work.
It's a genuinely varied role. Day to day you might be coordinating a grant proposal, managing a Director's diary, tracking a publication pipeline, or improving a process that's been getting in everyone's way. You'll also have regular touchpoints with CLTR's central Operations function and scope to contribute to organisation-wide projects.
This is a hands-on generalist role, well suited to someone who wants to develop their skills in project management and operations within a mission-driven environment.
Responsibilities include:
Operations and administration
- Coordinate team meetings, events and travel logistics
- Manage the unit Director's diary and act as a reliable gatekeeper for their time
- Oversee the team calendar and support planning of unit-level activities
- Coordinate the publication pipeline, including liaising with editors and designers
- Maintain filing systems, knowledge management processes and information security procedures
- Support onboarding of new team members and track unit-level budgets and expenses
Project coordination
- Track progress across multiple concurrent projects and ensure updates are shared in a streamlined way
- Log activity and impact across the unit in collaboration with the Delivery Manager
- Provide flexible support to project activities as needed
Grant writing and fundraising
- Coordinate input to grant proposals from policy staff, in partnership with the Fundraising team
- Contribute directly to grant writing with appropriate support
- Help maintain consistent language and references across funding proposals
About you
Essential:
- Experience in an operations, administrative or project management role
- Strong project coordination skills, able to manage multiple workstreams and meet deadlines
- Genuine interest in administration and operations — particularly in making systems work better for people
- Exceptional attention to detail, for calendars, logistics, written documents and presentations
- Ability to produce clear written content for different audiences, including funding proposals
- High level of discretion and comfort with information security protocols
- Proactive, high-agency approach — you follow through on commitments and don't wait to be told what needs doing
- Strong interpersonal skills and the ability to build relationships across teams and with external partners
- Genuine commitment to CLTR's mission
- Eligible to live and work in the UK (we are unable to sponsor visas for this role)
Desirable:
- Experience in a non-profit, think tank or similarly mission-driven organisation
- Executive assistant experience
- Familiarity with AI safety or biosecurity policy
- Knowledge of project management methodologies such as PRINCE2 or Agile
This role is probably not right for you if you're looking for significant strategic or line management responsibility, or if your goal is to move into policy research. We're looking for someone who is genuinely motivated by operational excellence and wants to build a career in operations and/or project management.
Salary and benefits
c.£55,000 depending on experience. If salary is a barrier to applying, please do get in touch to discuss.
- 30 days annual leave plus public holidays
- £5,000 annual wellbeing budget
- £3,000 learning and development budget plus up to five paid days
- £2,000 onboarding grant
- Pension with up to 7% employer-matched contribution
- Private health insurance and group life insurance
- Generous parental leave
- Paid office lunches twice a week
Application and timeline
Please submit a CV and cover letter by 9am BST on 1 July 2026, using your cover letter to outline how you meet the person specification.
First-round interviews (remote): 15–17 July
Final interviews (in person, London): 23–24 July
CLTR is an equal opportunities employer and welcomes applications from all backgrounds. If you require any adjustments to the recruitment process, please do get in touch and we will do our best to accommodate you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In a fast-changing church and mission landscape, OMF International (UK) aims to become a centre for sharing the good news of Jesus with East Asia’s peoples in, to and from the UK. The UK is not just a place where missionaries are sent from; it is also a context into which missionaries are being received and where intercultural ministry is being carried out.
The Executive Assistant & National Office Lead will play a key role in providing high-level administrative and executive support to the UK National Director, coordinating ministry events and helping the UK National Office operate as a welcoming, safe and effective base for OMF UK’s mission. The successful applicant will have an opportunity to use their administrative, interpersonal and practical coordination skills to equip the UK Leadership Team, support the National Director and strengthen the day-to-day operation of the National Office. As well as being an efficient administrator with excellent attention to detail, the ideal candidate will demonstrate strong interpersonal skills and be able to communicate professionally and sensitively with a range of people.
There is an Occupational Requirement for the jobholder to be a practising Christian, an active member of a local church, able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement.
The client requests no contact from agencies or media sales.
APP is looking for an energetic, creative and engaging Community and Events Fundraiser to work with individuals and groups from all walks of life - building strong relationships with them so that APP is the charity they choose to fundraise for.
You will join a small but fast-growing charity with a dedicated and passionate team, committed to supporting women and families affected by severe postnatal mental illness.
We are looking for someone with experience of charity fundraising, who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise APP’s profile, strengthen supporter engagement and help the charity build a more diverse and sustainable income base.
The successful candidate will be warm, personable and someone who understands the importance of the small details – as well as flexible, resilient and prepared to manage a varied workload. APP offers home-based working with core hours and flexible start and finish times. A working pattern will be agreed with the successful candidate.
PERSON SPECIFICATION
Essential skills, qualities and experience:
● At least two years’ experience in a fundraising role within the charity sector.
● A proven track record of meeting income targets and growing a supporter base.
● Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and businesses.
● Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.
● Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
● Confident using a CRM database; experience with online fundraising platforms (e.g. JustGiving, Enthuse).
● Understanding of UK charity law, GDPR, and the Fundraising Regulator Code of Fundraising Practice.
● Passionate about health equality, social justice, and improving the lives of mothers and families.
● Ability to understand and maintain confidentiality.
● Ability to work both independently towards goals and as part of a team.
● Ability to prioritise workloads and have an organised, methodical approach.
Desirable skills, qualities and experience
● A willingness to raise awareness of PP.
● Experience of supporting community fundraisers in the area of mental health, or with issues relating to pregnancy, women and families.
● Awareness of, and knowledge of the issues faced by women and families affected by postpartum psychosis, bipolar disorder and perinatal mental illness.
● Experience of successful lone working, managing a diverse workload, and working with remote teams.
● An understanding of social media.
● Experience of updating websites.
● Experience of video call (e.g. Zoom, Microsoft TEAMS), Slack and web survey tools.
For more information please see the recruitment pack.
The client requests no contact from agencies or media sales.
Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).
This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)
This role requires a Disclosure and Barring Service (DBS) check.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.
We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.
As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.
We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.
You'll play a pivotal role in:
-Turning strategy into action, supporting teams to plan and deliver effectively
-Joining the dots across programmes and teams, bringing clarity and alignment
-Shaping how we work, strengthening systems, processes and ways of collaborating
-Creating the conditions for great work, where people feel connected, supported and able to do their best
This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.
Key duties and responsibilities
The post holder will:
Support delivery and performance across the directorate
-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy
-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets
-Identify risks, challenges and dependencies early, and support teams to address them
-Produce clear, insightful reporting to support senior leadership and governance decision-making
Support effective planning and programme management
-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies
-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination
-Help make complex work feel manageable by improving planning, prioritisation and flow
Act as a connector and trusted partner
-Build strong, trusted relationships across teams, directorates and the wider federation
-Bring people together to align priorities, solve problems and support decision-making
-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection
Strengthen governance and continuous improvement
-Support effective governance processes, including board and committee reporting
-Ensure performance, risks and impact are clearly understood and communicated
-Use data, insight and learning to improve how the directorate plans and delivers its work
-Identify opportunities to strengthen systems, processes and ways of working
Shape ways of working and culture
-Promote collaborative, inclusive and connected ways of working
-Help create a dynamic, open and supportive environment where people can do their best work
-Support teams through change with clarity, empathy and momentum
-Champion continuous improvement and a solutions-focused mindset
About you
You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.
You'll likely bring:
-Strong experience supporting delivery of complex programmes or portfolios
-Excellent project or programme management capability
-Proven ability to build relationships and influence at all levels, including senior leaders
-Confidence working across boundaries, connecting people, teams and ideas
-Strong judgement, balancing strategic thinking with hands-on delivery
-A commitment to collaboration, continuous improvement and inclusive ways of working
Most importantly, you'll care about how work gets done, not just what gets done.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
About the role
You will play an important part in a small proactive marketing and communications team, which works hard to promote the many events, activities and operations of Nene Park Trust and builds our brand awareness across the city and the region.
This is a trainee role and as such you will get a lot of support and training from the team. We’re keen to see enthusiasm, potential, great ideas and a genuine passion for promotion.
Key areas of work:
- Content Creation: Assist in the creation of compelling content for digital and print marketing materials, including social media posts, blog articles, newsletters and press releases.
- Social Media Management: Support in maintaining Nene Park Trust’s presence on social media platforms, including Facebook, Instagram, LinkedIn and TikTok. This may include scheduling posts, engaging with followers and monitoring analytics.
- Website Maintenance: Support the maintenance and updating of the organisation's website, using our WordPress platform, ensuring content is accurate, relevant and visually appealing.
- Event Promotion: Supporting the promotion of our wide range of events and activities, including seasonal festivals, family events, education programmes and fundraising initiatives.
- Graphic Design: Assist in the creation of graphic design assets such as posters, flyers, banners and digital ads using design software (e.g. Canva or Adobe Creative Suite).
- Photography and Videography: Support the Digital Content Creator in the capture of high quality visual content (photos and videos) to showcase the Park's attractions, events and conservation efforts.
- Engage with our visitors and Park users: Be prepared to talk to our visitors when we carry out customer surveys and build relationships with tenants and stakeholders to help our marketing.
- Market Research: Conduct market research to identify trends and gather insights to help enhance campaigns.
- Maintaining our customer database: UseHubspot, our Customer Relationship Management (CRM) systemand keep our databases up to date.
- Brand Management: Ensure brand consistency across all marketing materials and communications, adhering to brand guidelines and standards.
- Administrative Support: Provide administrative support to the marketing team, including data entry, file management and scheduling meetings.
Knowledge, skills and expierence
- A degree, other qualification or relevant marketing and communications experience
- Understanding of digital marketing tools and platforms, including social media management tools, content management systems, and analytics software
- Basic graphic design skills and familiarity with design software (e.g. Canva, Adobe Photoshop, Illustrator).
- Excellent communications skills –both written and verbal
- Creative and innovative –staying up to date with digital marketing trends
- Attention to detail and an eagle-eyed proofreader
- Ability to multi-task and work effectively under pressure in a fast-paced environment
- Strong administrative and organisational skills
- Proactive, collaborative and with a ‘can do’ attitude –able to work both independently and as part of a team.
What we offer
We recognise the high level of service we deliver is dependent upon our excellent staff team and we offer an extensive rewards package to recognise employees' commitment to the Trust. You can find out more about the benefits of working with us on our website.
More information and how to apply
Please visit the Nene Park Trust website to view the full recruitment pack and apply for this role. Completed application forms should be submitted by 9:00 on Thursday 16th July 2026.
The client requests no contact from agencies or media sales.
We are looking for an adaptable administrator to join our friendly Membership Team!
Membership Assistant
Contract type: Fixed term until 31 March 2027
Working hours: Part time, 14 hours per week (Including Wednesdays)
Salary: £24,000 - £25,213 per annum, pro rata (£9,600 - £10,085 per annum for 14 hours per week)
Location: Compass House, Farmoor, Oxford, OX2 9LU with Hybrid Working
Work Pattern: Wednesdays in the office, plus one other day or two half days which can be worked from home or the office
About Us
The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.
As a Membership Assistant, you’ll support our members by carrying out a range of administrative tasks, ensuring processes run smoothly, accurately, and efficiently – while delivering a consistently high standard of customer service.
What you’ll be doing:
- Processing new member and supporter details, importing new online memberships and donations
- Welcome letters, cancellation letters, appeal donation acknowledgements, condolence letters, using letter templates and mail merge
- Making up and distributing welcome packs to new members, and Wildlife Watch children’s welcome packs
- Acting as the first point of contact for e-mail, telephone and letter enquiries or complaints
What we’re looking for
- Proficient IT user (Microsoft Word, Outlook, Excel) and good computer data entry skills
- Excellent attention to detail and organisational skills
- Ability to engage clearly and effectively with others via telephone, written correspondence, and email, adapting approach to different preferences
For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive
- Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay
- Enhanced maternity, paternity, and family-friendly policies
- Flexible working to achieve work-life balance
- Salary exchange pension with generous employer contribution
- Learning & Development Programme for all
- Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards
- Salary sacrifice Cycle scheme & Electric Vehicle scheme
- Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development
Closing date: 11.59pm on Sunday 12 July 2026
First stage interviews will take place Tuesday 21st July 2026 via MS Teams.
Stage 2 will be at Compass House, Farmoor, Oxford on Wednesday 29th July 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact us if there are any reasonable adjustments we can provide during the recruitment process.
Whilst we appreciate ChatGPT and other AI platforms can answer these questions, we know what they have to say (and generally the answer they generate isn't great). We want to hear your perspective written in your own words.
We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PURPOSE OF POSITION
This role is responsible for the service delivery of an effective, high quality, person centred support service to residents with a background of rough sleeping and range of medium to high needs. These includes entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds.
They will be the principal providers of support to residents in the Harbour Project team and will also work alongside Assistant Support Workers, to promote resident engagement through the development of positive relationships with our residents and contributing towards the promotion of a fulfilling, safe and inclusive environment.
RESPONSIBILITIES & ACCOUNTABILITIES
To be responsible to the Team Manager for the day-to-day delivery of the Harbour Project Team.
Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
Conduct regular reviews of support plans and risk assessments as required.
Take a pro-active approach in multi-disciplinary support required for residents.
Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
Ensure a high standard of customer service is upheld
To attend team meetings and take part in service policy and planning.
To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
To respond and process all referrals made to the Complex Needs service and ensure those accessing the service meet the service eligibility criteria.
To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system.
To actively collect follow up information with regards to the outcome of reconnections and report
To deal with the immediate support needs of the residents as appropriate.
To assess resident safety and develop risk management strategies with the resident and other involved services.
To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
To keep accurate records and statistics on referrals, service outputs and outcomes etc.
To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
To ensure that all written work both for internal and external use is of a high standard.
To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
To liaise and negotiate effectively on a day to day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
To build and maintain good working relationships with colleagues.
Ensure that all duties and services provided are in accordance with policies and procedures.
To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
To undertake such other duties within the competence of the post holder which may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs
Experience of working with clients in a trauma-informed way with proven effectiveness
Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
Demonstrate excellent customer service skills. Ability to develop good working relationships and rapport with residents and stakeholders.
Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner
Knowledge of Psychologically Informed Environments (PIE).
Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
Successful track record of work with colleagues in order to achieve common goals
Working across agencies and / or partnership arrangements
Awareness of issues facing single people that experience homelessness or rough sleeping.
Skills & knowledge
IT skills and particularly Microsoft Office packages
Knowledge, understanding or experience of working in a casework management system.
Knowledge in identifying and dealing with substance misuse issues
Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
Understanding of health and safety in a supported housing setting
Abilities
Willingness and ability to work shifts including evenings, weekends and waking night shifts on a rota basis)
Ability to motivate those with complex needs to engage with meaningful activities
Evidence of effective de-escalation techniques.
Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
Ability to work co-operatively to achieve goals
Ability to set up and work according to schedules
Personal qualities
Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
Ability to act on own initiative and effectively under own direction, as well as productively within a team
Strong sense of responsibility and accountability
Awareness of own training and support needs
Desirable criteria
Experience of using In-Form as a case management system.
Qualifications relevant to supporting vulnerable adults
Full current driving licence
Successful track record in developing services in response to changing needs and demands
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!







