Team administrator jobs

About Us

We are Kinship, the leading kinship care charity in England and Wales. We’re here for kinship carers - friends or family who step up to raise a child when their parents aren’t able to. Our mission is to ensure kinship families are recognised, valued, and supported. We provide advice, training, and community connections to help carers navigate the challenges of raising children in kinship care. Together, we campaign for change so that every kinship family gets the support they need.

About the role

Kinship Connected is an evidence-informed 6-month intervention for kinship carers. It is delivered in the home and in the community. As a Kinship Family Worker for Kinship Connected, you will deliver our flagship programme to families in Surrey. You will provide intensive one-to-one support to kinship carers to empower them to become resilient, well informed and equipped with a strong support network to help them care for the children in their care. You will help them to navigate their local ecosystems and support them to unlock community assets and support.

Alongside this, you will play a key role in the delivery of Kinship’s Ready Programme in Surrey, ensuring kinship carers are supported to access and engage with workshops and wider kinship services that meet their needs. The Kinship Ready programme is designed to support prospective and new kinship carers understand their journey to becoming Special Guardians.

You will be committed to the work of Kinship, passionate about making a difference to the lives of vulnerable families, and you will have proven experience of working with families, particularly those in more disadvantaged circumstances.

You’ll bring excellent relationship building, communication and organisational skills, as well as the ability to work on your own initiative and collaboratively with partners, both externally and internally.

Key responsibilities:

One-to-one support

You will provide intensive one-to-one support, directly to kinship carers for up to six-months working within the Kinship Connected delivery model. This may include, but is not limited to:

• 1:1 emotional support
• Advocacy support in meetings
• Supporting kinship carers to attend a peer support group
• Liaising with local organisations that can offer specialised support and training
• Liaising with schools or other organisations
• Supporting kinship carers with the behaviour of the child/ children in their care
• Signposting to other support services
• Grants – support with grant application for essential items and holiday breaks
• Setting up and facilitating a monthly support group within your commissioned area
• Signposting carers to Kinship training opportunities or organising targeted training workshops within your LA

Ready Programme delivery and coordination

As part of your role, you will support the effective delivery of Kinship’s Ready Workshops, working closely with the internal colleagues and the local authority. Responsibilities include:

• Booking kinship carers onto Ready workshops and supporting their engagement throughout the programme
• Registering carers via scheduled phone calls, ensuring they understand the programme and feel supported to attend
• Identifying and responding to any additional needs carers may have, including reasonable adjustments, access needs or emotional support, and signposting appropriately
• Referring carers to other Kinship services such as Kinship’s Advice service, Peer to Peer and Training and Support
• Occasionally assisting with the delivery of Ready Programme workshops online
• Completing administrative tasks related to the programme, including registering attendance, maintaining accurate participant records and updating internal systems
• Collating feedback, monitoring outcomes and gathering other relevant data to support evaluation, reporting and continuous improvement of the Ready Programme

Knowledge, abilities, skills and experience:

Essential:

Experience

· Experience of family work and undertaking needs assessments both in person and remotely

· Experience of setting up and facilitating support groups on an in-person and remote basis.

· Experience of working with statutory, voluntary and community networks and the ability to represent the organisation to external stakeholders.

· Experience of dealing with safeguarding

· Experience of using a Customer Relations Management system (CRM)

Knowledge, skills and understanding

• Knowledge and understanding of kinship care and the ability to learn quickly about the regulations and guidance relating to special guardians.
• Excellent communication skills.
• Proven track record of high-level administrative work and experience of working with a case management system to record interventions.
• Excellent organisational skills
• The ability to maintain confidentiality, in line with Kinship policies and GDPR
• IT skills and experience, particularly in Work, Excel, and CRM’s such as Salesforce
• Ability to work on your own initiative and manage your diary
• The ability to manage a complex and varied workload to successfully meet project deadlines and KPI’s.
• Right to work in the UK and a Full, clean driver’s licence.

Desirable:

• Personal experience of kinship care
• Experience in writing copy, case studies and newsletter articles as well as shorter reports
• Experience of using Salesforce database or similar
• Knowledge and awareness of the National Kinship Care strategy for England 2024

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Application questions:

1. Motivation and role understanding

Why do you want to work for Kinship as a Kinship Family Worker delivering the Kinship Connected programme, and how does this role align with your values and experience?
Please refer to your understanding of intensive one-to-one family support and the additional responsibility of supporting carers to engage with programmes.

2. One-to-one family work and assessment

Kinship Connected provides intensive one-to-one support to kinship carers over a period of up to six months.
Describe how you would build trust and effective working relationships with kinship carers, both in person and remotely. Please include:

• Your approach to completing a carer needs assessment and setting SMART goals
• An example of how you have adapted your approach to meet the needs of a family facing challenges or disadvantage

3. Group work, programme coordination and administration

This role includes supporting the delivery of group-based support (running peer-support groups), including coordinating carers’ participation in the Ready Programme and occasional involvement in workshops.
Please describe your experience of:

• Booking or registering individuals onto groups, workshops or programmes
• Supporting engagement before, during and after sessions for peer-support groups and workshops/training referrals
• Managing associated administration (e.g. attendance records, data entry, feedback collection)

If you do not have direct experience, please refer to similar work you have undertaken.

4. Safeguarding, boundaries and managing complexity

Kinship carers supported through this role may experience high levels of stress, trauma and complex family situations.
How do you:

• Identify, respond to and escalate safeguarding concerns in both one-to-one and group settings
• Maintain professional boundaries while offering empathetic support
• Manage a varied caseload, prioritise tasks and maintain accurate records when working with families experiencing complex or crisis situation

Job Title:                                                   Head of Policy & Campaigns

Grade and Salary:                                     Team lead - £56,000 to £60,000 (depending on experience)

Reporting To:                                             Director

Number of direct reports:                           Three (currently)

Location:                                                    Brighton/Hybrid (At least two days per week in Brighton Office)

Contract:                                                  Full time, permanent (35 hours a week)

Travel Requirements:                                The post involves some UK travel and may include occasional travel to Europe.

Background

Pesticide Action Network UK (PAN UK) is the only charity in the UK focused solely on tackling the problems caused by pesticides and promoting safe and sustainable alternatives in agriculture, urban areas, homes and gardens. It is an independent, non-profit organisation, which works nationally and internationally to eliminate the use of the most hazardous pesticides, reduce dependence on pesticides overall, and to increase the adoption of sustainable alternatives to chemical pest control.

Our Head of Policy & Campaigns leads our work in the UK which aims to better protect both the environment and human health from pesticide harms. Through policy work, lobbying, research, media and strategic communications, we aim to influence a range of decision makers, from the UK government and devolved administrations to local councils and the country’s biggest supermarkets. The role also includes working alongside PAN UK’s Director to secure funding to cover the UK team’s salaries, overheads and activities. It is an incredibly varied role, involving everything from leading on strategy development for the UK team while also being intricately involved in writing and editing publications and executing other activities such as events and mobilising the public.

The Head of Policy & Campaigns is part of PAN UK’s Senior Management Team (along with our Director, Head of Finance and Governance and Head of International Programmes) which sets the direction of the organisation and ensures it is well-managed and delivering on our mission. 

Specific responsibilities

1.       Advocacy, policy and campaigning

• Lead the UK team in developing advocacy strategies, and fully utilising opportunities to make progress towards achieving PAN UK’s mission.

• Conduct high quality research and analysis aimed at influencing decision makers. Ensure it is presented in a way which is both technically accurate and compelling.

• Develop and/or maintain expertise in pesticide policy with the aim of being able to represent PAN UK credibly in a range of external fora.

• Build relationships with a wide range of decision makers including government ministers and civil servants, parliamentarians, devolved administrations, local councils and supermarkets.

• Ensure that the organisation’s policy positions on UK pesticide issues are clear, well thought out and will lead to positive change.

• Find creative ways to involve the UK public in PAN UK’s work, including enabling members of the public to contact decision makers directly.

2.       Communications

• Secure media coverage for PAN UK outputs, including writing press releases and liaising with journalists. Provide written quotes for media outlets and give interviews for radio and TV.

• Write materials including policy reports, political briefings and public-facing communications such as blogs and supporter emails. Edit and sign off all outputs from the UK team, ensuring they are both well-written and accurate.

• Conduct public speaking at a range of events, from high-profile events in parliament to community gatherings (and everything in between!).

• Work closely with PAN UK’s Communications Manager to provide content for the organisation’s website and social media channels. Support the Communications Manager in their broader work which includes raising PAN UK’s public profile and leading on individual giving.

3.       Fundraising and financial management

(Please note that PAN UK does not employ fundraisers).

• Raise sufficient funds to cover the UK team’s salaries, activity costs and contribution to organisational overheads.

• Contribute to efforts to raise core funds, which are led by PAN UK’s Director.

• Identify and build relationships with new funders, particularly trusts and foundations, with the aim of securing funding.

• Maintain excellent relationships with existing funders, making sure to meet reporting deadlines.

• Follow PAN UK protocols to ensure that the UK team’s finances are well-managed.

 4.     Leadership and strategy

• Manage a high-performing team, leading on strategy development and implementation and ensuring that the team runs effectively.

• Line manage the staff of the UK team, running regular 121s, annual appraisals and generally making sure they are happy and productive.

5.       Contributing to the organisation

• Contribute to the effective and smooth running of the organisation through membership of the Senior Management Team.

• Report to the PAN UK Board of Trustees as and when required.

• Other duties as may reasonably be requested by the Director and commensurate with the post.

Person specification

Essential

• At least eight years’ advocacy experience, including experience of designing, developing and implementing both policy work and public campaigns.

• Experience of developing, implementing and reviewing strategies designed to create change. 

• Excellent writing and editing skills and experience of producing both technical and public-facing materials. Exceptional attention to detail and a personal commitment to accuracy.

• An understanding of the political context, actors, and processes relating to key policy areas that intersect with pesticides such as food, farming, environment and/or health.

• Experience lobbying decision makers and knowledge of how the UK political system works.

• Demonstrable experience of preparing successful funding applications and building relationships with funders.

• Experience of managing, leading and motivating staff.

• Commitment to Diversity, Equity, Inclusion and Justice.

• Proven ability to work on own initiative, meeting objectives and tight deadlines under pressure.

• The right to work in the UK.

 Desirable

• Knowledge of problems and solutions associated with pesticides and/or other chemicals. 

• Experience working in sectors related to pesticides including environment, health and/or social justice. 

• Relevant degree in a related discipline (science or social science).

• Experience of dealing with the media and acting as a spokesperson.

• Experience in managing project budgets.

• Knowledge of UK libel laws.

Job Description

In financial year 2025-26, PCR’s virtual challenges have raised over £2m so far (against a target of £1.4m) with still one more big challenge to go! We are thrilled at the impact this will have for families affected by prostate cancer, and are therefore excited to be expanding the Events & Community team again with this new role.

The Supporter Engagement Assistant will be at the frontline of our virtual challenges stewardship, supporting a rapidly growing supporter base and delivering exceptional supporter experiences. The role is ideal for someone who enjoys building relationships, is highly organised and is eager to develop within a supportive and ambitious fundraising team.

While your focus will be on virtual challenges, you will also gain exposure to the wider Public Fundraising portfolio, with full training and support provided.

Key Responsibilities

Supporter Care & Engagement

• Be the first point of contact for virtual challenge fundraisers, responding to enquires on email, SMS, social channels and phone within agreed timescales.

• Manage supporter relationships and high-quality fundraiser journeys using PCR’s systems and tools, providing thoughtful stewardship that builds long term loyalty.

• Work with the team to continuously improve supporter experience using feedback and data

• Create and maintain FAQs, supporter resources and fundraising materials.

• Monitor acquisition advertisements and appropriately respond to comments.

Administration and database

• Manage stock, including sharing data with our fulfilment house, sending merchandise and replenishing materials.

• Process supporter and financial data accurately, including coding and tracking income & expenditure.

• Support database administration in line with data protection needs.

Teamwork

• Actively contribute to meetings, sharing new ideas and learnings.

• Work with the team to embed our ‘agile’ ways of working, where we all take collective responsibility for the team’s goals and work together to achieve them.

• Be flexible in busy times, getting involved with other projects and tasks across Public Fundraising team as needed.

• Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies

Our ideal candidate would have the following:

• A willingness to get stuck in, proactive problem-solving skills and lots of initiative.

• Very good written and verbal communication skills – the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly supporters and patients

• Very good attention to detail (e.g. with data entry tasks) and good IT skills (e.g. web applications and file systems).

• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.

• Work effectively individually and as part of a team.

• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability and empathy.

Desirable:

• Demonstrable or transferable experience of an administrative or support role, within an office environment.

• Experience working with a CRM system and Microsoft 365 applications (Word, Excel, Outlook etc.).

• A good understanding or interest in events & community fundraising activities

• Ability to handle and process financial transactions.

• Knowledge of the Fundraising Code of Practice and data protection principles (including GDPR & confidentiality).

• Experience assisting with event administration or logistics.

• Experience using social media and digital communication tools (e.g. Miro/MURAL, Canva etc).

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a two-stage interview process. The first interview will be online w/c 16th February, and the second interview will be a more informal in-person interview at our offices in London w/c 23rd February.

For an informal chat about the role, please contact Natalie Robertson, the hiring manager. Contact details available in the full job description.

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

The Silver Line Helpline is recruiting for 2 Volunteer Co-ordinators to join their fantastic team providing a vital service to older people across the UK.  The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

As a Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high quality, safe and compassionate service to older people. You’ll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way.

Working closely with colleagues across the Helpline, you’ll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You’ll work flexibly in a fast paced, 24 hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well trained, supported, and empowered to deliver a consistent, empathetic and safe service.

These exciting positions offer hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below. 

Must haves:

The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge
• Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style  (A, I, T)
• Excellent IT skills including Microsoft Office and using CRM systems (A,I,T)
• Knowledge of safeguarding with the ability to assess and manage risk independently (A,I)
• Understanding and knowledge of mental health issues (A,I)
• Training and presentation skills with the ability to train others remotely on using IT systems (A,I)
• Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I)

Personal attributes
• Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I)
 • Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I)
• Ability to adhere to policies and procedures  (A,I)
• A commitment to promoting equality and diversity (A,I)

Great to haves 
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Experience
• Experience in working in services to support older people (A,I)
• Experience in working in with volunteers (A,I)
• Experience working with colleagues remotely (A,I)
• Experience working within services that operate outside of normal working hours (A,I)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.

Additional Information

We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

This is a centre-based role with some travel to other animal centres, branches and adopter’s homes. There will be a requirement to work with diverse teams and in potentially dangerous (due to the animals they may encounter) and emotionally demanding situations. 

Role Purpose

Responsible for assessing and monitoring the behaviour and welfare of dogs, cats and small animals (depending on need and competence) in Danaher’s care. This will include devising behavioural plans, and carrying out or overseeing environmental and behavioural and training interventions in agreed circumstances, to maintain high standards of welfare, support successful rehoming and reduce return rates. The post holder will also be required to support and train other staff and volunteers in the care, management and behaviour modification of the animals in their care.  

Behaviour, welfare and training plans for dogs and cats (other species depending on RSPCA need and professional competence). Decisions to escalate animals for RCAB attention (according to agreed criteria). Sign off of staff/volunteer competency to handle dogs with more complex behavioural needs (according to agreed criteria). Record-keeping.

The Intensive Support Refuge Manager (ISM) is responsible for the effective leadership and management of Pathway Project’s two Women’s Refuges in South Staffordshire, delivering high-quality, trauma-informed accommodation-based support to women and children fleeing domestic abuse. 

She will provide driven operational and strategic leadership across both sites, ensuring safety, consistency of practice, regulatory compliance, financial sustainability and excellent outcomes for residents. She will be supported by a Head of Operations, Deputy Refuge Managers, Senior Support, Refuge staff and volunteers. 

She will work closely with the CEO and senior leadership team to support Pathway Project’s evolving strategy and commitment to excellence in service delivery. 

Why work for us? 

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. 

We have a bold new strategy and a passion  for excellence in service delivery with an eye on growth. 

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. 

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. 

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups. 

We offer the following benefits: 

• 25 days paid leave plus statutory holidays (pro rata) 

• A competitive pension scheme

• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About Pathway Project 

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. 

We offer a range of support services and run two refuges in confidential locations. 

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. 

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. 

Pathway Project believes in working as a cohesive team and are service user led. 

Our helpline is access to all and is open 24 hours a day, 365 days a year. 

The Role

Nottingham Contemporary is a leading centre of contemporary art in Europe, and among the largest spaces of its kind in the UK. We have an exciting vacancy for a Development Coordinator to join our dynamic and supportive Development team, to assist with securing funding for the future of our organisation. As Development Coordinator, you will support the Senior Development Manager and Director to achieve our ambitious fundraising strategy. You will be a pivotal member of the team, undertaking tasks across administration, research, project and events management, and high-level writing.

Your main accountabilities will include:

• Providing administrative oversight of key areas related to gaining income from a wide range of sources, including but not limited to trusts and foundations, individual donors, and corporate giving (including from commercial galleries).

• Researching, drafting and preparing timely project and funding report templates and reports.

• Supporting the Director and Senior Development Manager in strategically cultivating and stewarding individual donors, as well as corporate and strategic partners.

• Undertaking prospect research, including due diligence of individual donors, researching opportunities for funding through Trusts and Foundations, and identifying relevant local and national government grant schemes.

• Supporting the planning, drafting and submission of grant applications and funding reports, with the aim of leading on select applications and reports over time.

• Supporting the planning and delivering of a high-quality programme of supporter, VIP and external events.

The Person

This is an exciting opportunity to gain experience in fundraising for a renowned arts organisation, and we’re looking for someone who is proactive and enthusiastic for the challenge! Your ability to be adaptable, calm, and to manage a busy workload will be vital when administering bids, preparing reports, and researching donors and funding opportunities. A team player, you’ll enjoy working collaboratively and supportively with internal colleagues and external stakeholders. You’ll have excellent written and verbal communication, and your strong organisational and project management skills will come in handy when managing cross-team funding applications and organising events for donors, funders and prospects.

You don’t need experience in fundraising to apply to this role. We understand the benefit of other skills and experience, and are excited to hear from those with transferable skills such as high-level writing, project management, administration, research, events management, customer service or commercial sales. If you don’t meet all of the criteria but are interested in the role, please do consider applying.

Closing Date: Monday 9 February 2026, 10am

Interview Date: Monday 23 February 2026

We’re looking for a Supporter Care Executive to join our team

Salary:  £28,390

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.

We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.

This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.

As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.

This integral role will provide high-quality administrative, compliance and organisational support across the charity. The Operations Officer will support day-to-day operations, ensuring strong governance, accurate record keeping and systems efficiency all of which will allow the delivery of CHEER’s client and volunteer services.Training will be offered where required (eg: compliance, DBS checking, charity governance).

KEY RESPONSIBILITIES: 

1. CRM management (Beacon) 

• Ensure the charity’s CRM is accurate, up to date and used consistently across the team. 

• Conduct regular spot checks and data quality reviews. 

• Support the transition to CRM-driven reporting. 

• Develop and maintain CRM admin processes, templates and documentation (including user guide). 

2. Governance, compliance & policy administration 

• Maintain organisational policies, procedures, training records and compliance documentation. 

• Schedule reviews cycles and follow up with team/trustees for updates. 

• Maintain accurate HR compliance records for team (DBS renewals, training certificates etc.). 

• Keep governance and compliance well-organised and accessible. 

• Contribute to improving workflows, systems and processes. 

3. SharePoint & digital systems maintenance 

• Lead an overhaul of SharePoint structure to create a clear, user-friendly filing system. 

• Ensure documents are saved, organised, version-controlled and archived. 

• Keep SharePoint updated and functioning well. 

• Support staff with basic digital troubleshooting and liaise with IT support when required. 

4. Memberships, subscriptions & Organisational admin 

• Monitor charity memberships, renewals, insurances, subscriptions, storage costs, licences, software and service contracts. 

• Maintain a central register of renewal dates and ensure timely payments. 

• Support procurement of equipment, supplies and services. 

5. Meeting coordination & minute taking 

• Manage meeting schedules, invitations, and logistics for: 

• AGM 

• Board/trustee meetings 

• Trustee/team meetings 

• Working groups and subcommittees 

• Prepare and circulate meeting papers. 

• Attend meetings, take accurate minutes and distribute them promptly. 

KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.

Role Overview

As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.

Key Responsibilities

Programme Management:

· Lead the design and delivery of KCBNA’s diverse range of youth provision.

· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.

· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.

· Ensure a seamless transition for young people.

· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.

Team Leadership:

· Line manages the Youth workers.

· Recruit, train, and manage young volunteers.

· Oversee induction, training, development, and performance management of team members.

Safeguarding and Risk Management:

· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.

· Conduct health and safety risk assessments to ensure safe programme delivery.

· Enhanced DBS check is required

Budget and Resource Management:

· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.

· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.

Partnership Development and Fundraising:

· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.

· Design and create engaging resources.

· Lead focus groups and identify opportunities for new programmes.

· Work with the youth team and KCBNA team to create content for social media and the website.

Monitoring and Evaluation:

· Use impact feedback and evaluation data to drive programme improvement.

· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.

General Duties:

· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.

· Be prepared to deliver services across weekends, evenings, and during Holiday periods.

· Review and improve youth programmes using feedback surveys from young people and service users.

· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.

About Finance at Hope into Action 

The finance function of Hope into Action is small team comprising the Finance Manager, the Finance Administrators (job-share) and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 44 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees.

About the role 

The Finance Manager is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.

The role is broad ranging; from managing the Finance Administrators, supporting their work when needed and also producing the monthly management accounts within our target of 10 working days from the month end.

In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the Gift Aid returns. 

You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.

You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values. 

We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.

About us 

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking. 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

The Programme Director, Media and Communications leads on the design, development and implementation of communication strategies and plans to advance Humane World for Animals UK’s strategic priorities with regard to campaigns, brand-building and fundraising. The role creates, implements and measures the success of a comprehensive communications programme that will aim to significantly enhance the organisation’s image and position within the UK animal protection space.

If you are results-oriented, organised and creative and have strong proven experience as a media and communications professional then we would like to hear from you.

Key areas of responsibility

1. Develop and execute communications strategies for Humane World for Animals UK’s key campaigns and fundraising requirements.

2. Measure and track communications impact, reach and effectiveness, reporting against agreed targets.

3. Manage, maintain and grow productive relationships with a range of journalists with a goal of securing prominent national media coverage.

4. Oversee the organisation’s social media channels to promote campaigns, support fundraising and engage meaningfully with UK supporters and political stakeholders.

5. Serve as chief content reviewer to ensure communications materials adhere to policy, factual accuracy and visual brand guidelines.

6. Lead on designing reputational risk management mitigation strategies.

7. Implement UK specific brand strategies with the aim of increasing and measuring brand awareness in the UK market.

8. Lead on celebrity recruitment and stewardship.

9. Manage sourcing and contracting relationships with communications / PR agencies and databases to ensure consistently high-quality and value for money communications outputs.

10. Manage the communications and media budget, including regular reporting.

About you

Our successful candidate will be confident, creative and positive with a proven track in media and communications roles at a senior level. A proactive self-starter, you will have demonstrable experience of managing and developing strong, focused and ambitious teams, and a solution-focused approach to overcoming obstacles. You will have experience of building high quality media and communication strategies and plans and delivering these in a fast-paced environment. You will have ambition and drive for creating positive change for animal welfare; a willingness to constantly learn and develop the most impactful, cost-effective communications for our target audiences; and your work will be solidly underpinned by regular evaluation of progress and impact with a view to further improving strategies.

We are searching for an experienced media and communications professional to make a difference and be part of our successful and friendly team. If that’s you, please get in touch!

Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:

• Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
• Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
• Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.

You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)

Salary:  £46,784.49 - £57,181.04 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.

They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.

Please download the full job and person specification below for further details.

Knowledge, Skills & Experience:

• Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
• Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
• Knowledge and understanding of Gift Aid compliance in charity environments.
• Experience of working with 3rd parties on Gift Aid claims and processes.
• Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
• Experience of working with Power BI KPI dashboards.
• Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
• Proven experience of monitoring and checking processes and developing process improvement and project management experience.
• Experience in providing Gift Aid training and support to staff or volunteers.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
• Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
• A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
• An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
• Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
• Self-motivated, flexible and able to work without close supervision within a team environment
• A responsible attitude to dealing with sensitive and confidential information
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
• Fluency in written and spoken English
• Commitment to the aims and values of Médecins Sans Frontières.
• Proactive, resourceful, and adaptable with a solutions-focused approach.
• A positive team player with the ability to collaborate effectively with colleagues across different departments.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: 15 February 2026, 11.59pm (GMT)
• First round interviews: 04 & 05 March 2026
• Projected Start Date: 06 April 2026

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.

You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.

You will also take day-to-day responsibility for organisational administration. 

This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.

You will be responsible for the line management of the part-time Office Manager and part-time Charity Administrator.