Jobs
Family Support Worker - Essex Care Team
(Maternity Cover up to 12 months)
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 16 October 2025
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Programme Officer, Active Fellows
Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)
Salary: £36,062
Start date: 1 November 2025
Contract type: Permanent
Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis
Benefits:
• Challenging and rewarding work, always life-changing, sometimes lifesaving
• Competitive salary
• Team and individual training opportunities
• Commitment to performance and personal development
• Hybrid working, home and office (minimum 2 days each week in the office)
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
• 25 days plus Bank Holidays annual leave entitlement
• 8% employer pension contribution
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Role Purpose Statement
The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Key Responsibilities
Fellowships
Casework
· Manage a caseload of up to 50 Cara Fellows, providing tailored support.
· Maintain accurate and GDPR-compliant records of casework activity.
· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.
· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.
· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.
· Liaise with independent legal advisors where necessary.
Finance
· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.
· Promptly issue relevant invoices.
· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.
· Contribute to robust financial processes.
Support Mechanisms
Mentoring Scheme
· Project Lead for the Cara Mentoring Scheme.
· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.
· Recruit mentors and mentees, and decide on a cap on number of participants if required.
· Lead on partnerships with organisations working in the mentoring world.
· Monitor the relevant budget and flag issues to the Team Leader.
· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.
Webinars and Workshops
· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.
· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.
· Monitor and evaluate the success of these events, through clear feedback mechanisms.
· Aim to deliver approximately three webinars per year, subject to team capacity.
· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.
· Contribute to the development of accessible resources to share openly within the Cara network.
Strategic Development
Alumni Engagement and Impact Reporting
· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.
· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.
· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.
Monitoring and Evaluation
· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.
· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.
· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.
Management Responsibilities
Deputise for Team Leader
· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.
· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.
· Approve the Active Fellows team’s working hours.
· Provide input on policy and process improvements.
· Show adaptability and willingness to take on additional work when needed.
Training/Inductions
· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.
· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.
Partnerships
· Support key strategic partnerships in Cara’s Universities and Research Network.
· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.
Ad Hoc Responsibilities
· Show adaptability and willingness to take on additional work when necessary.
· Support Fellowship Programme with ad hoc responsibilities.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.
Person Specification – Senior Programme Officer, Active Fellows:
Qualifications
Essential:
- Bachelor’s degree or equivalent
- Strong analytical and numeracy skills
Desirable:
- Master’s degree or equivalent
Knowledge & Experience
Essential:
- Understanding of UK immigration options for displaced academics
- Experience managing sensitive casework and maintaining accurate records
- Experience coordinating projects, events, or support schemes
- Familiarity with basic financial processes (e.g. payments, budget tracking)
- Confident use of Microsoft Office and Salesforce or other CRM systems
Desirable:
- Awareness of global issues affecting at-risk academics
- Experience coordinating mentoring programmes or similar initiatives
Skills & Attributes
Essential:
- Cultural sensitivity and commitment to Cara’s mission
- Ability to supervise and mentor junior staff
- Excellent communication and interpersonal skills
- Strong attention to detail and time management
- Ability to work independently and collaboratively
- Adaptability, integrity, and problem-solving ability
Desirable:
- Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)
Please send a CV and cover note in response to the four screening questions. Applications that do not follow this guidance will not be considered.
Please respond to the following questions in your cover letter.
1. What draws you to Cara and the work of supporting at-risk academics, and how does your experience and skills relate to this role? (max 500 words)
2. Tell us about a time that you led or coordinated a project. (max 300 words)
3. Describe a situation where you supported or mentored a colleague. (max 300 words)
4. Give an example of a time you had to adapt quickly to solve a complex problem. (max 300 words)
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.
Key Responsibilities and Duties:
- Oversee day-to-day accounting and financial controls
- Prepare monthly management accounts, reports, and financial statements
- Responsible for development of management reporting
- Meeting regularly with budget holders to review financial performance and outstanding commitments.
- Manage payroll, tax returns, and financial reporting for funders
- Support the Business and Finance Director in preparing annual budgets and forecasts.
- Support the Business and Finance Director with the annual audit process
General Responsibilities:
- Access and work within Bild’s policies and procedures.
- Attend internal cycle of team meetings relevant to this role.
- Engage with line management, supervision (where appropriate) and appraisal process.
- Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
- Take responsibility for personal learning and development with support from line manager.
- Work in a manner that facilitates equal opportunities and inclusion for all.
- Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
- Maintain health and safety and risk awareness for self and others across the organisation.
- Undertake any other duties that Bild may require within the remit of this role.
To apply, please submit your CV and supporting statement outlining your interest in the role and organisation together with how you meet the person specification.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.
Director of International Fundraising
Position Objectives:
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Assist the Vice President of International Fundraising to plan, develop, and execute successful fundraising strategies to maximise net income for PETA and other PETA entities
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Work with key fundraising staff members of PETA and other PETA entities to enhance productivity and ensure compliance with rules and regulations
Term of Employment:
Full-time
Location
London
Salary:
£58,000 - £62,000
Reports to:
Vice President of International Fundraising
Primary Responsibilities and Duties:
- Work closely with the Vice President of International Fundraising and senior department staff, as well as key contractors and vendors, to identify short- and long-term fundraising goals, objectives, and metrics, and effective strategies to meet those goals
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Work with all department staff to ensure strong morale, effective team building, and intradepartmental communications
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Work with staff members to create a work environment conducive to creativity, cooperation, and “best practices”
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Work with PETA and other PETA entities to increase online and e-mail donations, direct-mail and telemarketing donations, prize-led fundraising, and net income
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Support the Vice President of International Fundraising to develop and implement strategies to solicit major gift income and planned gifts for PETA and other PETA entities
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Develop PETA’s and other PETA entities' annual direct mail/telemarketing and online/e-mail fundraising budgets, including setting specific fundraising goals and benchmarks
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Work closely with the Vice President of International Fundraising and the Events team to develop a schedule of donor events, both in-person and virtual, for PETA and other PETA entities
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Serve as a liaison between PETA US' Policy and Marketing departments and the PETA Foundation's (US) Production, Legal, and IT departments for all direct-response fundraising projects and content, including privacy, technology, and design issues
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Ensure that all international direct-response fundraising efforts are streamlined and coordinated to make the best use of resources and minimise duplication of efforts
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Identify new technologies, fundraising programs, staffing requirements, and strategies to boost net income across the department and the organisation
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Work with the PETA Foundation's (US) Development team to coordinate and integrate fundraising campaigns globally
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Provide back-up and support as requested by the Vice President of International Fundraising
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Perform any other duties assigned by the supervisor
Qualifications:
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Significant and demonstrable experience working within an international fundraising program
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Significant management experience
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Excellent project management skills
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Excellent problem-solving, numeracy, and analytical skills
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Excellent computer skills and Internet research skills, including experience with Microsoft Word and Excel
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Excellent written and verbal communication skills
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Proven ability to take initiative, work independently, and cooperate with others
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Proven ability to meet short deadlines and be flexible
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Experience with HTML editing and other web tools a plus
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Commitment to the objectives of the organisation
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Adherence to a vegan lifestyle strongly preferred
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress. The café is weekdays during the evening and at weekends in the afternoon. We provide initial support meetings both face to face and via the telephone, workign with clients to resolve immediate distress, and explore coping mechanisms. We then coproduce support plans with clients and offer 121’s, counselling, peer support groups and workshops as well as a social place to be.
The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills. A minimum of 3 shifts per week is required.
The service is open 7 days a week:
4.30-10pm Monday – Friday and 12 – 6pm Saturday and Sunday (Barnet)
5-10pm Monday – Friday and 12 – 5pm Saturday and Sunday (Enfield)
The client requests no contact from agencies or media sales.
Join Fumble as our new Programme Manager!
We’re Fumble – a bold, creative, and nationally recognised charity on a mission to make digital sexual health information relevant, engaging, fun, and safe for young people aged 13–25. We're five years in, growing fast, and dreaming big for the future.
We’ve established an exciting programme of digital content co-creation with young people, to support them to successfully manage their sexual health, relationships, and mental health in the digital age, and we’re looking for a brilliant new Programme Manager to head this up.
This is an exciting, rewarding, and hands-on role at the heart of our small Sheffield-based team. You’ll lead the design and delivery of our projects – from the first sparks of an idea all the way through to measuring impact and celebrating success.
This role is Sheffield-based or hybrid.
The role details
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This is a permanent role at Fumble
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Normal working day at Fumble is 9am - 5:30pm, with a 1h unpaid lunch break (7.5h day)
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4 days/week (0.8 FTE), Monday - Thursday
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Exciting note! We’re planning to trial a 4-day working week as an organisation in the near future, once funding is secured.
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What would this mean? Fumble is preparing to trial a 4 day working week, which would mean a 30h work week across Mon-Thurs, with staff pay and benefits (including holiday allowance) increasing from 0.8 FTE to 1.0 FTE for everyone.
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£35,000 - £39,000 per year (pro rata, depending on experience)
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Based in our lovely Sheffield office at least 1-2 days/week
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Highfield Adventures Community Centre, S7 1BJ
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The candidate must have the Right to Work in the UK and pass an Enhanced Disclosure and Barring Service (DBS) Check with Children's Barred List Check.
What does Fumble do?
Our free-to-access digital resources, co-created with young people, and our programme of workshops, consultancy, and advocacy help young people successfully manage their sexual health, mental health, and relationships in a digital age.
We’re award-winning and we’re proud to support young people at the forefront of the challenges they face today. Discover more about who we are and examples of our recent projects on our website.
We’re looking for someone who…
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Has a creative eye and instinct for engaging, youth-led design
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Brings solid experience in managing freelancers and creative teams (we’re looking for CVs with at least 5+ years of relevant career experience)
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Is confident running charity projects end-to-end – including bid writing and fundraising, planning, people management, deadlines, budgets, and reporting
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Tools you will ideally be confident using include: Google Analytics, Data Studio, Wordpress, a CRM, Meta Business Suite, Mailchimp, and Google Drive, including especially Google Sheets.
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Has strong safeguarding knowledge and expertise, particularly for young people, and ideally in both in-person and digital spaces
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Is experienced in both youth engagement and digital content creation and delivery
At Fumble, we work collaboratively, champion inclusivity, and prioritise safety and creativity in everything we do. If that sounds like your kind of place, we’d love to hear from you.
Key deliverables expected from this role
Here are some of the key deliverables expected from the role in the first 12 months.
1. Programme delivery - youth engagement
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Expand our recent successful pilot project: ‘Healthy relationships for young women and girls’.
This will include:
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In person delivery, in Sheffield.
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Project planning, session planning, promotion campaign to reach potential participants, facilitation of sessions and/or managing freelance facilitators, impact measurement, reporting.
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Deliver our annual cycle of engaging our Youth Advisory Board (remote, online delivery). This will include:
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Planning and facilitating sessions via Zoom (supported by our Social Media & Comms Officer); impact measurement and reporting; safeguarding and managing the engagement and retention of members.
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2. Programme delivery - digital content and campaigns
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Delivery of our planned ‘Sexual health Q&As between young people & doctors’ campaign. This will include:
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A series of video content, co-created with young people, for a social media campaign and series of associated website articles on the Fumble website.
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3. Supporting our safeguarding
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Supporting safeguarding at Fumble, as our Designated Safeguarding Officer. You’ll bring previous experience of effective safeguarding to help us build on our policy and practice.
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This will include:
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Conduct / manage annual safeguarding training for Fumble team & stakeholder groups
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Maintain DBS checks
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Communicate with external safeguarding agencies & expert advisors (where relevant)
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Ensure safeguarding info is visible on the website and in sessions, and
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Ensure safeguarding continues to be embedded in a meaningful way across all of Fumble’s activities.
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4. Impact measurement
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Participate in the team’s development of our recently introduced impact measurement framework
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Design any additional tools needed for evaluating youth sessions, campaigns, and content.
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Collect quantitative and qualitative data (e.g. surveys, feedback forms, analytics).
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Report on outcomes and impact.
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Engage young people in co-evaluation methods where possible.
5. Supporting our fundraising
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Participate in the team’s collective fundraising efforts. This includes:
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identifying funding opportunities for Fumble, writing and reviewing bids, and writing reports for funders.
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What next?
We’re hosting a couple of role Q&A zoom sessions while recruiting, giving you the chance to meet some of the team and really understand the role. Interested in joining one of these? Head to our website to sign up (click 'apply' below)
Keen to apply? We really recommend joining one of the Q&A sessions first if you can. Then, to apply, fill in our application form and submit a CV (click 'apply')
Please note: we’re a tiny team. We endeavour to reply to all applications, and certainly those from people who have clearly put time into responding to the specifics of this role description.
However, due to the nature of our limited capacity (we’re a four person team and we receive a high volume of applications), we are unable to respond with in-depth feedback.
The client requests no contact from agencies or media sales.
Location: Flexible with two days every fortnight in the Oxford Office
Department: Fundraising
Salary: £35,000 to £38,000 per annum (depending on experience) plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
The Volunteering Experience Lead plays a vital role in ensuring volunteers feel connected, valued, and well-supported throughout their time with us. The post-holder will lead our efforts to recruit, retain and engage volunteers, shaping communications and initiatives that build a strong sense of belonging.
This role works across the entire volunteer journey, from attraction and onboarding to recognition and feedback. It leads on volunteer-facing communications and engagement campaigns, coordinates volunteer surveys, and helps build a growing, supportive network of volunteers. The ideal candidate will be passionate about creating a great experience, skilled at communicating with warmth and clarity, and committed to building community through volunteering.
This role involves occasional travel and overnight stays to attend events, meetings.
KEY RESPONSIBILITIES:
- Lead targeted recruitment campaigns, working with colleagues to promote roles and attract a wide range of volunteers.
- Develop retention strategies and recognition initiatives, helping volunteers feel valued and supported throughout their time with us.
- Manage regular volunteer communications, including newsletters, updates, and storytelling that reflects the voice of volunteers.
- Coordinate annual volunteer surveys and feedback mechanisms, using data and insights to improve the volunteer experience.
- Lead the development of the volunteering portal, ensuring it meets volunteer needs and enhances user experience.
- Build and grow a connected volunteer community, supporting peer-to-peer engagement and a strong sense of belonging through in-person and digital engagement.
GENERAL RESPONSIBILITIES:
- Maintain strong relationships with internal teams, ensuring alignment across departments.
- Take a proactive role in team meetings, agenda setting, and action tracking.
- Ensure compliance with health and safety policies and other regulatory requirements.
- Engage in continuous professional development through training and feedback.
- Represent RABI at events and outreach initiatives.
- Support team operations during absences and assist with additional tasks as needed.
PERSON SPECIFICIATION:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI
- Experience delivering volunteer communications or engagement campaigns.
- Strong inclusive communication skills, with attention to tone and audience.
- Understanding of volunteer journey stages – from recruitment to retention.
- Experience designing and running volunteer surveys or gathering feedback.
- Confident working with data to improve engagement and inform decisions.
- Collaborative approach with experience working across teams.
- Strong organisational skills and ability to manage multiple campaigns.
- Comfortable using digital tools to manage and improve communication.
- Experience using CRM systems and analysing engagement data.
- Willingness and ability to travel occasionally, including overnight stays.
Desirable
- Knowledge of the agriculture and farming sector, with an ability to tailor volunteering approaches accordingly.
- Familiarity with volunteer segmentation or audience mapping.
- Familiarity with peer networks or ambassador schemes.
- Experience using digital platforms to connect and engage dispersed or geographically remote volunteers.
- A full UK driving licence, as travel within England and Wales will be required.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications, and abilities.
REF-223 996
Location: Flexible with two days every fortnight in the Oxford Office
Department: Volunteering
Salary: £35,000 to £38,000 per annum (depending on experience) plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
This role is central to how we evolve our volunteering offer. The Volunteering Development Lead is responsible for designing and working with other teams to pilot new models of volunteering that help us reach more people, increase flexibility, and create meaningful opportunities for individuals to contribute in ways that suit them.
Working at the intersection of innovation, collaboration, and project delivery, the role will lead on developing new opportunities for volunteer involvement, creating training materials, and building internal capability to support new ways of volunteering. The post-holder will act as a connector across teams, identifying where volunteers can add value and supporting colleagues to confidently engage them. It’s a dynamic role that requires creativity, people skills, and a commitment to continuous improvement.
This role involves occasional travel and overnight stays to attend events, meetings.
KEY RESPONSIBILITIES:
- Design and develop new types of volunteering opportunities, ensuring they are accessible, purposeful, and meet both organisational and volunteer needs. Works closely with the Volunteering Experience Lead and Coordinator to ensure new roles are integrated and supported.
- Lead volunteering development projects, managing timelines, stakeholders, and outcomes to deliver high-quality results.
- Work closely with teams across the charity to identify where and how volunteers can be better utilised and supported.
- Develop and deliver training resources for new volunteering roles and approaches, supporting staff and volunteer leads.
- Champion inclusive and innovative volunteer practices, inspiring teams to adopt new ways of involving people.
- Embed good volunteer management principles across the organisation, building confidence and consistency in approach.
GENERAL RESPONSIBILITIES:
- Maintain strong relationships with internal teams, ensuring alignment across departments.
- Take a proactive role in team meetings, agenda setting, and action tracking.
- Ensure compliance with health and safety policies and other regulatory requirements.
- Engage in continuous professional development through training and feedback.
- Represent RABI at events and outreach initiatives.
- Support team operations during absences and assist with additional tasks as needed.
PERSON SPECIFICIATION:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI
- Experience designing and delivering new volunteer roles or programmes.
- Strong knowledge of volunteer management best practice and safeguarding.
- Skilled collaborator, able to build relationships and influence across teams.
- Strong project management skills with the ability to lead multiple priorities.
- Creative thinker with a solutions-focused approach to challenges.
- Confident communicator with excellent written and verbal skills.
- Experience designing and delivering training or workshops.
- Good understanding of inclusive and accessible volunteering practice.
- Knowledge of volunteer management best practice and safeguarding.
- Able to use data, feedback, or insight to improve services.
- Experience supporting change or innovation projects in a charity or community setting.
- Good digital literacy, including MS Office and CRM/volunteer platforms.
- Willingness and ability to travel occasionally, including overnight stays.
Desirable
- Experience using CRM or volunteer management systems.
- Understanding of rural or community-based volunteering.
- Experience involving people with lived experience in service development.
- Experience supporting organisational or cultural change.
- A full UK driving licence, as travel within England and Wales will be required.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications, and abilities.
REF-223 995
Have you worked in an adult social care or nursing setting? Experience of being a team leader or have at least 1 year of care experience? Do you want to progress to a Senior Support Worker?
Then Stockdales is the company for you!
A charity based in Sale, just south of Manchester City Centre, we have over 70 years’ experience supporting people with learning and physical disabilities.
We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham.
Come and join the fun working environment here at Stockdales. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.
What you will receive whilst working for us:
- A competitive salary
- Enhanced pay for bank holidays and on call
- Excellent internal and external training offered
- Comprehensive induction and ongoing training
- Mileage paid for travel during work hours
- 28 days holiday per year pro rata inclusive of bank holidays
- Increased holiday entitlement with service
- Pension Scheme
- Cycle to work scheme
- Access to Wage Stream
- Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
- Life Insurance Scheme
- Monthly staff prize draw
What we want in return:
- Ideally a minimum of 1 year experience working in care with the ability to lead shifts
- Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs
- Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role
- Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ
- Commitment to training and to progress to a shift leader
- Committed, reliable and willing to work as part of a team
- Flexibility- willing to work weekends and bank holidays
- Satisfactory DBS check, 2 references
You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.
If this job is for you, we want to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative communications professional who wants to use your skills to make a real difference?
At Self Injury Support, we’re on a mission to change the conversation around self-harm. We’re the leading UK charity dedicated to improving the lives of people affected by self-harm and those who care for them: reducing stigma, increasing understanding, and opening up new avenues for compassionate support.
This is a unique opportunity to take the lead on shaping how we share our story with the world. As our Communications Manager, you’ll play a central role in launching our exciting new rebrand and website, building powerful campaigns, and making sure our messaging reaches the people who need it most.
What you’ll be doing
- Driving the successful launch and embedding of our rebrand and website.
- Developing and delivering our communications strategy across digital, media and campaigns.
- Growing awareness of our mission, services, and impact from beneficiaries to funders and national audiences.
- Creating compelling content and campaigns that inspire action, support and understanding.
- Leading on press and media engagement, building positive relationships and amplifying the voices of people with lived experience.
- Using data and insights to shape communications and demonstrate impact.
What we’re looking for
We’d love to hear from you if you are:
- A confident communicator, with a track record in communications, campaigns, or PR.
- Skilled at balancing strategy with hands-on delivery, happy to plan big and also get stuck into the details.
- Creative and innovative, always looking for new ways to reach and engage audiences.
- Experienced in managing websites, social media and digital content.
- Passionate about making a real difference in complex social and mental health issues.
Why join us?
- Be part of a bold new chapter as we launch our rebrand and digital presence.
- Work in a supportive, values-driven team that puts lived experience at the heart of what we do.
- Hybrid and flexible working options, with a base in our Bristol office.
- The chance to see the real impact of your work in changing lives and reducing stigma.
The client requests no contact from agencies or media sales.
Night Shelter Manager
Glass Door Homeless Charity
London, Greater London (On-site)
£19.90 per hour
Part-time (Daily shifts - 5pm to 10pm )
Contract (Six months)
How to apply
Job description
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
-
Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
-
Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
-
Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
-
Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
-
Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
-
Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
-
Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
-
Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
-
Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
-
Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
-
Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
-
Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
-
Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
-
Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
-
Supervision meetings – Take part in regular supervision meetings with the Service Manager.
-
Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
-
A valid manual driving licence and be willing to drive the Glass Door van.
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Strong written and verbal communications skills.
-
The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 7:15am
-
7:00pm to 8:15am (driver)
-
9:45pm to 7:15am
-
9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
-
Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
-
Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
-
Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
-
Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
-
Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
-
Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
-
Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
-
Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 7:15am
-
7:00pm to 8:15am (driver)
-
9:45pm to 7:15am
-
9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
-
Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
-
Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
-
Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
-
Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
-
Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
-
Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
-
Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
-
Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
-
Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
-
Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
-
Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
-
Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
-
Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
-
Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
-
Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
-
Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
-
Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
-
Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
-
Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
-
Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
-
Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
-
Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
-
Supervision meetings – Take part in regular supervision meetings with the Service Manager.
-
Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
-
A valid manual driving licence and be willing to drive the Glass Door van.
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Strong written and verbal communications skills.
-
The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Marketing (International Eye Care Charity, home based in the UK)
The Organisation
Our client is a UK-based international development healthcare charity supporting sight restoration and prevention of blindness. With a mission to provide high-quality, free eye care to underprivileged communities, the organisation has transformed the lives of millions. As it strengthens its presence in the UK, it is seeking a seasoned marketing leader to help grow its reach, deepen supporter engagement, and enhance its brand.
The Role
This is a senior-level opportunity for a strategic and hands-on marketing professional to lead content, campaigns, and digital engagement. The Head of Marketing will be responsible for growing brand awareness, managing multi-channel campaigns, and delivering high-quality communications that reflect the organisation’s mission and impact. The role involves managing a small budget and external agencies, while working closely with leadership to align messaging with key goals.
Key responsibilities include overseeing brand strategy and positioning, leading on email, web, social, SEO, and PPC, and delivering integrated campaigns—particularly during high-impact periods such as Ramadan. The role requires strong project management skills and the ability to evaluate campaign performance through analytics and KPI reporting.
The Candidate
The ideal candidate will be an experienced marketing leader with at least five years in the sector, including two or more in a managerial role. You will be well-versed in all areas of marketing, from content creation and digital marketing to branding and campaign execution. You’ll bring a strong track record of leading successful campaigns, managing budgets, and using data insights to drive performance. Prior experience and knowledge of the Islamic giving community and managing Ramadan campaigns will be a distinct advantage.
You should have a clear passion for humanitarian causes, excellent communication and interpersonal skills, and the cultural sensitivity required to work within faith-based environments. Knowledge of tools like Mailchimp, CRMs, analytics software, as well as familiarity with Adobe Creative Suite and HTML/CSS would be advantageous.
Application Process
For further information, please contact Syed at Civitas Recruitment for a full JD. Interviews will be held on a rolling basis.